Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Electronic Throttle Control light causing the vehicle to lose power There was a recall for this model and make for the same issue
Corrective Action:
Electronic Throttle Control light causing the vehicle to lose power There was a recall for this model and make for the same issue
Additional Notes:
Electronic Throttle Control light causing the vehicle to lose power There was a recall for this model and make for the same issue
Mfg Campaign: 11513675
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while stopped at a traffic light, the vehicle made an abnormal sound. Additionally, the contact stated there was smoke coming from the engine compartment. The contact related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while stopped at a traffic light, the vehicle made an abnormal sound. Additionally, the contact stated there was smoke coming from the engine compartment. The contact related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while stopped at a traffic light, the vehicle made an abnormal sound. Additionally, the contact stated there was smoke coming from the engine compartment. The contact related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11513354
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while starting the vehicle, the center display screen turned black. Additionally, the contact stated that while reversing, the rearview camera image was distorted and changed into different colors. An unknown dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while starting the vehicle, the center display screen turned black. Additionally, the contact stated that while reversing, the rearview camera image was distorted and changed into different colors. An unknown dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while starting the vehicle, the center display screen turned black. Additionally, the contact stated that while reversing, the rearview camera image was distorted and changed into different colors. An unknown dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 84,000.
Mfg Campaign: 11513279
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Mfg Campaign: 11512139
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the vehicle failed to accelerate and exceed 45 MPH. While driving, the vehicle was slow to respond. The contact stated that the brake pedal remained depressed. The ABS warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 45,000.
Mfg Campaign: 11512139
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2018 Jeep Renegade. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. Additionally, several unknown warning lights were flickering on and off. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact's daughter owns a 2018 Jeep Renegade. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. Additionally, several unknown warning lights were flickering on and off. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact's daughter owns a 2018 Jeep Renegade. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. Additionally, several unknown warning lights were flickering on and off. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11509308
Recall Date: Feb 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The shift indicator warning light was illuminated. Additionally, the shift to park message was displayed. The contact restarted the vehicle, and the failure was self-corrected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V731000 (Fuel System, Gasoline) and 18V524000 (Electrical System) however, the VIN was not included in the recalls. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The shift indicator warning light was illuminated. Additionally, the shift to park message was displayed. The contact restarted the vehicle, and the failure was self-corrected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V731000 (Fuel System, Gasoline) and 18V524000 (Electrical System) however, the VIN was not included in the recalls. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The shift indicator warning light was illuminated. Additionally, the shift to park message was displayed. The contact restarted the vehicle, and the failure was self-corrected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V731000 (Fuel System, Gasoline) and 18V524000 (Electrical System) however, the VIN was not included in the recalls. The failure mileage was approximately 36,000.
Mfg Campaign: 11508304
Recall Date: Feb 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Corrective Action:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Additional Notes:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Mfg Campaign: 11506289
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Corrective Action:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Additional Notes:
oil levels keep dropping and need more oil changes then it should. or need to add extra oil in between appts.
Mfg Campaign: 11506289
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Corrective Action:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Additional Notes:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Mfg Campaign: 11504922
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Corrective Action:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Additional Notes:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Mfg Campaign: 11504922
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Corrective Action:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Additional Notes:
It consumes oil fast. I just had an old change 1845 miles ago. My oil light came on check and it ts empty not a drop on the stick. Not the 1at time it's happened. No oil leak. Only 58000 miles
Mfg Campaign: 11504922
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
U-Connect Radio Malfunction. Screen/Radio selects random things on radio options. Map on screen becomes unavailable or glitches. Almost cost me to miss my exits. UConnect Radio causes distracted driving putting myself and my passengers in danger. For example, sometimes the UConnect radio selects individuals on my contact list and places a call, so outgoing calls are made while I’m driving. The glue from the UConnect radio will start to drip and spread into other parts and cause them to malfunction. This can also cause malfunctions with steering and other vehicle functions. Theres also no point in me replacing the screen for something was faulty by the manufacturer. Yes it has been notified but they refuse to acknowledge the problem. No warning lamps just the screen kept glitching.
Corrective Action:
U-Connect Radio Malfunction. Screen/Radio selects random things on radio options. Map on screen becomes unavailable or glitches. Almost cost me to miss my exits. UConnect Radio causes distracted driving putting myself and my passengers in danger. For example, sometimes the UConnect radio selects individuals on my contact list and places a call, so outgoing calls are made while I’m driving. The glue from the UConnect radio will start to drip and spread into other parts and cause them to malfunction. This can also cause malfunctions with steering and other vehicle functions. Theres also no point in me replacing the screen for something was faulty by the manufacturer. Yes it has been notified but they refuse to acknowledge the problem. No warning lamps just the screen kept glitching.
Additional Notes:
U-Connect Radio Malfunction. Screen/Radio selects random things on radio options. Map on screen becomes unavailable or glitches. Almost cost me to miss my exits. UConnect Radio causes distracted driving putting myself and my passengers in danger. For example, sometimes the UConnect radio selects individuals on my contact list and places a call, so outgoing calls are made while I’m driving. The glue from the UConnect radio will start to drip and spread into other parts and cause them to malfunction. This can also cause malfunctions with steering and other vehicle functions. Theres also no point in me replacing the screen for something was faulty by the manufacturer. Yes it has been notified but they refuse to acknowledge the problem. No warning lamps just the screen kept glitching.
Mfg Campaign: 11504253
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Mfg Campaign: 11503781
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Mfg Campaign: 11503781
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver’s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
Mfg Campaign: 11503781
Recall Date: Jan 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Corrective Action:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Additional Notes:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Mfg Campaign: 11503187
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Corrective Action:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Additional Notes:
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
Mfg Campaign: 11503187
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Our vehicle for the 2nd time since we got it has had this same issue. The first issue was withing the first 6 months and thankfully not as severe as the most recent incident which occurred this past Saturday January 21 2023. We were driving on the high way when out of now where the service engine light came on and we lost all power in the middle of the highway, no warnings no nothing. It was me my husband and my kids and we could have been killed. We get our oil changed regularly on schedule have never missed one and the oil was low. This happened like I said prior and the same situation we took it to the dealer, they did a system upgrade so they said and this is the first time we had an issue since. This is not okay and I don't feel safe in the vehicle it is still under warranty and the dealer doesn't want to help. Wondering if I should contact an attorney for a resolution or where to go at this point.
Corrective Action:
Our vehicle for the 2nd time since we got it has had this same issue. The first issue was withing the first 6 months and thankfully not as severe as the most recent incident which occurred this past Saturday January 21 2023. We were driving on the high way when out of now where the service engine light came on and we lost all power in the middle of the highway, no warnings no nothing. It was me my husband and my kids and we could have been killed. We get our oil changed regularly on schedule have never missed one and the oil was low. This happened like I said prior and the same situation we took it to the dealer, they did a system upgrade so they said and this is the first time we had an issue since. This is not okay and I don't feel safe in the vehicle it is still under warranty and the dealer doesn't want to help. Wondering if I should contact an attorney for a resolution or where to go at this point.
Additional Notes:
Our vehicle for the 2nd time since we got it has had this same issue. The first issue was withing the first 6 months and thankfully not as severe as the most recent incident which occurred this past Saturday January 21 2023. We were driving on the high way when out of now where the service engine light came on and we lost all power in the middle of the highway, no warnings no nothing. It was me my husband and my kids and we could have been killed. We get our oil changed regularly on schedule have never missed one and the oil was low. This happened like I said prior and the same situation we took it to the dealer, they did a system upgrade so they said and this is the first time we had an issue since. This is not okay and I don't feel safe in the vehicle it is still under warranty and the dealer doesn't want to help. Wondering if I should contact an attorney for a resolution or where to go at this point.
Mfg Campaign: 11503222
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Care has stalled literally 4 times going down the road causing all the dash warning signs to flicker on and off. We almost got hit from behind two different times with my kids in the car. Wouldn't start but was turning over.
Corrective Action:
Care has stalled literally 4 times going down the road causing all the dash warning signs to flicker on and off. We almost got hit from behind two different times with my kids in the car. Wouldn't start but was turning over.
Additional Notes:
Care has stalled literally 4 times going down the road causing all the dash warning signs to flicker on and off. We almost got hit from behind two different times with my kids in the car. Wouldn't start but was turning over.
Mfg Campaign: 11501388
Recall Date: Jan 12, 2023
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