Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Corrective Action:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Additional Notes:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Mfg Campaign: 11241164
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Corrective Action:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Additional Notes:
I HAVE NOT HAD THIS VEHICLE FOR A YEAR ONLY HAVE HAD IT FOR AT LEAST 9 MONTHS NOW DROVE IT OFF THE LOT BRAND NEW ONLY 2 MILES ON IT. MY TIRES ARE HORRIBLE THE TREAD IS SHOWING ON ALL 4 TIRES NOT ONLY THAT THE SUSPENSION ON THE CAR IS COMPLETELY UNALIGNED. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS IN THE VEHICLE AT ALL. THIS SHOULD NOT BE HAPPENING. NOT ONLY THAT I TOOK IT BACK TO THE DEALERSHIP AND THEY WON'T DO ANYTHING ABOUT IT.
Mfg Campaign: 11241164
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY RENEGADE 2018 KEEPS SHUTTING OFF WHILE AT MOST STOPS I TAKE IT IN SERVICE AT LEAST 8 TIMES AND CAN'T DUPLICATE THE PROBLEM THE MECHANIC CAN'T FIND NOTHING THE SERVICE DEPARTMENT WAS VERY RUDE AND NOT HELPFUL THEY WERE RUDE I WANT THE SERVICE DEPARTMENT OFFERED ME THE LOANER 6 TIMES AND DID NOTHING ABOUT CAN'T FIND THE PROBLEM
Corrective Action:
MY RENEGADE 2018 KEEPS SHUTTING OFF WHILE AT MOST STOPS I TAKE IT IN SERVICE AT LEAST 8 TIMES AND CAN'T DUPLICATE THE PROBLEM THE MECHANIC CAN'T FIND NOTHING THE SERVICE DEPARTMENT WAS VERY RUDE AND NOT HELPFUL THEY WERE RUDE I WANT THE SERVICE DEPARTMENT OFFERED ME THE LOANER 6 TIMES AND DID NOTHING ABOUT CAN'T FIND THE PROBLEM
Additional Notes:
MY RENEGADE 2018 KEEPS SHUTTING OFF WHILE AT MOST STOPS I TAKE IT IN SERVICE AT LEAST 8 TIMES AND CAN'T DUPLICATE THE PROBLEM THE MECHANIC CAN'T FIND NOTHING THE SERVICE DEPARTMENT WAS VERY RUDE AND NOT HELPFUL THEY WERE RUDE I WANT THE SERVICE DEPARTMENT OFFERED ME THE LOANER 6 TIMES AND DID NOTHING ABOUT CAN'T FIND THE PROBLEM
Mfg Campaign: 11241201
Recall Date: Aug 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Mfg Campaign: 11240679
Recall Date: Jul 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. UPON SHIFTING THE VEHICLE FROM PARK INTO REVERSE, THE VEHICLE MOVED FORWARD. THE CONTACT ALSO MENTIONED THAT THE FUEL GAUGE WAS DEFECTIVE. WHEN THE FUEL TANK WAS FILLED, THE GAUGE STILL DISPLAYED THAT THE TANK WAS EMPTY. THE CONTACT TOOK THE VEHICLE TO LAWLEY TOYOTA (2750 US-180, SILVER CITY, NM 88061, (575) 538-3777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD OCCUR WHEN THE COMPUTER REPROGRAMMED ITSELF. THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN PLACED ON THE VEHICLE REGARDING THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SOMEONE FROM THE CHRYSLER CARE MANAGEMENT TEAM WOULD CONTACT HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64.
Mfg Campaign: 11240679
Recall Date: Jul 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BRAND NEW JEEP RENEGADE 2018 PURCHASED JAN. AFTER ONE APPROX. 2MOS. TECH IN CAR NOT WORKING AND THEN ENGINE LIGHT ON FOR A WEEK. BROUGHT TO HARR IN WORC. COULD NOT FIGURE OUT. REPORTED TO CUSTOMER CARE FOR A CASE NUMBER. RADIO THEN BLACKED OUT/THEN THE SAFETY ISSUE OCCURRED. THE CAR STALLED OUT IN ONCOMING TRAFFIC GOING APPROX. 40 TO 50 WITH MY KIDS IN CAR. SAME DAY CONTACTED JEEP CUST. CARE WHO WERE TO MAKE ME AND APPOINTMENT WITH RENTAL IN MILLBURY. NO RENTAL WAS EVER BOOKED. LOST WORK TIME. MILLBURY TOLD ME IT WAS A KNOWN OIL ISSUE AND WHEN LOW THE CAR WILL STALL TO PROTECT THE ENGINE NOT THE PASSENGERS. THEY TOLD US THERE IS NO RECALL DUE TO THE FACT THAT NOBODY HAS DIED OR BEEN HURT YET. N I PURCHASED THE VEHICLE FROM STATION JEEP/MANSFIELD, THE STICKER SAID DEC. 6TH/9000 MILES. WHEN I LAST WENT TO THEM FOR THE OIL CONSUMPTION TEST, THEY PUT ANOTHER STICKER ON UNDER IT WITH SAME DATE DEC 6TH BUT AT 5000 MILES. I WAS TOLD BY THE GIRL AT THE SERVICE DESK AND LIONEL THAT I AM TO HAVE IT CHECKED NOW AFTER 500 MILES. THEY BOTH EXPLAINED THIS OIL ISSUE TO ME IN DETAIL STATING THAT THE CAR BURNS FAST AND IS KNOWN TO STALL. THERE ARE MANY MANY SIMILAR COMPLAINTS ON LINE. NO WARNING SIGNS FOR OIL HAVE EVER COME ON MY DASHBOARD. I AM IN CONTACT WITH FIAT CHRYSLER IN MICHIGAN WHO HAVE NOT DONE A THING BUT TO OFFER WARRANTY AND A NUMBER IN CASE MY CAR STALLS AGAIN. I AM MOST RECENTLY HAVING A FEW OTHER TECH ISSUES...WHICH I WAS TOLD IS RELATED TO THE OIL BEING LOW. SOMETHING NEEDS TO BE DONE BEFORE WE ARE SERIOUSLY HURT OR WORSE.*DT CONSUMER CONTACTED FIAT CHRYSLER.*JB
Corrective Action:
BRAND NEW JEEP RENEGADE 2018 PURCHASED JAN. AFTER ONE APPROX. 2MOS. TECH IN CAR NOT WORKING AND THEN ENGINE LIGHT ON FOR A WEEK. BROUGHT TO HARR IN WORC. COULD NOT FIGURE OUT. REPORTED TO CUSTOMER CARE FOR A CASE NUMBER. RADIO THEN BLACKED OUT/THEN THE SAFETY ISSUE OCCURRED. THE CAR STALLED OUT IN ONCOMING TRAFFIC GOING APPROX. 40 TO 50 WITH MY KIDS IN CAR. SAME DAY CONTACTED JEEP CUST. CARE WHO WERE TO MAKE ME AND APPOINTMENT WITH RENTAL IN MILLBURY. NO RENTAL WAS EVER BOOKED. LOST WORK TIME. MILLBURY TOLD ME IT WAS A KNOWN OIL ISSUE AND WHEN LOW THE CAR WILL STALL TO PROTECT THE ENGINE NOT THE PASSENGERS. THEY TOLD US THERE IS NO RECALL DUE TO THE FACT THAT NOBODY HAS DIED OR BEEN HURT YET. N I PURCHASED THE VEHICLE FROM STATION JEEP/MANSFIELD, THE STICKER SAID DEC. 6TH/9000 MILES. WHEN I LAST WENT TO THEM FOR THE OIL CONSUMPTION TEST, THEY PUT ANOTHER STICKER ON UNDER IT WITH SAME DATE DEC 6TH BUT AT 5000 MILES. I WAS TOLD BY THE GIRL AT THE SERVICE DESK AND LIONEL THAT I AM TO HAVE IT CHECKED NOW AFTER 500 MILES. THEY BOTH EXPLAINED THIS OIL ISSUE TO ME IN DETAIL STATING THAT THE CAR BURNS FAST AND IS KNOWN TO STALL. THERE ARE MANY MANY SIMILAR COMPLAINTS ON LINE. NO WARNING SIGNS FOR OIL HAVE EVER COME ON MY DASHBOARD. I AM IN CONTACT WITH FIAT CHRYSLER IN MICHIGAN WHO HAVE NOT DONE A THING BUT TO OFFER WARRANTY AND A NUMBER IN CASE MY CAR STALLS AGAIN. I AM MOST RECENTLY HAVING A FEW OTHER TECH ISSUES...WHICH I WAS TOLD IS RELATED TO THE OIL BEING LOW. SOMETHING NEEDS TO BE DONE BEFORE WE ARE SERIOUSLY HURT OR WORSE.*DT CONSUMER CONTACTED FIAT CHRYSLER.*JB
Additional Notes:
BRAND NEW JEEP RENEGADE 2018 PURCHASED JAN. AFTER ONE APPROX. 2MOS. TECH IN CAR NOT WORKING AND THEN ENGINE LIGHT ON FOR A WEEK. BROUGHT TO HARR IN WORC. COULD NOT FIGURE OUT. REPORTED TO CUSTOMER CARE FOR A CASE NUMBER. RADIO THEN BLACKED OUT/THEN THE SAFETY ISSUE OCCURRED. THE CAR STALLED OUT IN ONCOMING TRAFFIC GOING APPROX. 40 TO 50 WITH MY KIDS IN CAR. SAME DAY CONTACTED JEEP CUST. CARE WHO WERE TO MAKE ME AND APPOINTMENT WITH RENTAL IN MILLBURY. NO RENTAL WAS EVER BOOKED. LOST WORK TIME. MILLBURY TOLD ME IT WAS A KNOWN OIL ISSUE AND WHEN LOW THE CAR WILL STALL TO PROTECT THE ENGINE NOT THE PASSENGERS. THEY TOLD US THERE IS NO RECALL DUE TO THE FACT THAT NOBODY HAS DIED OR BEEN HURT YET. N I PURCHASED THE VEHICLE FROM STATION JEEP/MANSFIELD, THE STICKER SAID DEC. 6TH/9000 MILES. WHEN I LAST WENT TO THEM FOR THE OIL CONSUMPTION TEST, THEY PUT ANOTHER STICKER ON UNDER IT WITH SAME DATE DEC 6TH BUT AT 5000 MILES. I WAS TOLD BY THE GIRL AT THE SERVICE DESK AND LIONEL THAT I AM TO HAVE IT CHECKED NOW AFTER 500 MILES. THEY BOTH EXPLAINED THIS OIL ISSUE TO ME IN DETAIL STATING THAT THE CAR BURNS FAST AND IS KNOWN TO STALL. THERE ARE MANY MANY SIMILAR COMPLAINTS ON LINE. NO WARNING SIGNS FOR OIL HAVE EVER COME ON MY DASHBOARD. I AM IN CONTACT WITH FIAT CHRYSLER IN MICHIGAN WHO HAVE NOT DONE A THING BUT TO OFFER WARRANTY AND A NUMBER IN CASE MY CAR STALLS AGAIN. I AM MOST RECENTLY HAVING A FEW OTHER TECH ISSUES...WHICH I WAS TOLD IS RELATED TO THE OIL BEING LOW. SOMETHING NEEDS TO BE DONE BEFORE WE ARE SERIOUSLY HURT OR WORSE.*DT CONSUMER CONTACTED FIAT CHRYSLER.*JB
Mfg Campaign: 11240439
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHEILD CRACKS VERY EASILY I LIVE IN ARIZONA ALL AUTOMOBILES ON THE HIGHWAY WILL HAVE PEBBLES OR SMALL DEBRIS HIT THE WINDSHEILD. IN THE FIRST WEEK, I CAN TELL BY THE SOUND BUT THE SMALLEST ROCK CRACKED MY SHEILD. I TOOK IT IN TO HOPE THE WARRANTY WOULD COVER. THEY TOLD ME USE MY INSURANCE AND FILE A CLAIM ON THE WAY HOME ANTHER SMALL ROCK HIT MY WINDSHEILD AND I HAVE ANTHER CRACK. IVE OWNED MANY VEHICLES IN ARIZONA NEVER HACVE I HAVE NEVER SEEN A WINSHILED BREAK SO EASILY AND IF I GET A CLAIM SUBMITTED WEEKLY MY RATES WILL GO UP... EVEYTIME I GO FOR A CARWASH THERE IS SEVERAL JEEP RENEGADES THERE GETTING THERE ROCK CHIPS REPLACED OR FIXED.. IM VERY DISAPPOINTED THERE IS NOT A RECALL OR THERE NOT TRYING TO FIX THE PROBLEM IF I SEARCH ONLINE THERE IS SEVERAL PEOPLE WHO. COMPLAIN ON BLOGS. BUT JEEP REFUSES TO ADMIT THERES AN ISSUE.
Corrective Action:
WINDSHEILD CRACKS VERY EASILY I LIVE IN ARIZONA ALL AUTOMOBILES ON THE HIGHWAY WILL HAVE PEBBLES OR SMALL DEBRIS HIT THE WINDSHEILD. IN THE FIRST WEEK, I CAN TELL BY THE SOUND BUT THE SMALLEST ROCK CRACKED MY SHEILD. I TOOK IT IN TO HOPE THE WARRANTY WOULD COVER. THEY TOLD ME USE MY INSURANCE AND FILE A CLAIM ON THE WAY HOME ANTHER SMALL ROCK HIT MY WINDSHEILD AND I HAVE ANTHER CRACK. IVE OWNED MANY VEHICLES IN ARIZONA NEVER HACVE I HAVE NEVER SEEN A WINSHILED BREAK SO EASILY AND IF I GET A CLAIM SUBMITTED WEEKLY MY RATES WILL GO UP... EVEYTIME I GO FOR A CARWASH THERE IS SEVERAL JEEP RENEGADES THERE GETTING THERE ROCK CHIPS REPLACED OR FIXED.. IM VERY DISAPPOINTED THERE IS NOT A RECALL OR THERE NOT TRYING TO FIX THE PROBLEM IF I SEARCH ONLINE THERE IS SEVERAL PEOPLE WHO. COMPLAIN ON BLOGS. BUT JEEP REFUSES TO ADMIT THERES AN ISSUE.
Additional Notes:
WINDSHEILD CRACKS VERY EASILY I LIVE IN ARIZONA ALL AUTOMOBILES ON THE HIGHWAY WILL HAVE PEBBLES OR SMALL DEBRIS HIT THE WINDSHEILD. IN THE FIRST WEEK, I CAN TELL BY THE SOUND BUT THE SMALLEST ROCK CRACKED MY SHEILD. I TOOK IT IN TO HOPE THE WARRANTY WOULD COVER. THEY TOLD ME USE MY INSURANCE AND FILE A CLAIM ON THE WAY HOME ANTHER SMALL ROCK HIT MY WINDSHEILD AND I HAVE ANTHER CRACK. IVE OWNED MANY VEHICLES IN ARIZONA NEVER HACVE I HAVE NEVER SEEN A WINSHILED BREAK SO EASILY AND IF I GET A CLAIM SUBMITTED WEEKLY MY RATES WILL GO UP... EVEYTIME I GO FOR A CARWASH THERE IS SEVERAL JEEP RENEGADES THERE GETTING THERE ROCK CHIPS REPLACED OR FIXED.. IM VERY DISAPPOINTED THERE IS NOT A RECALL OR THERE NOT TRYING TO FIX THE PROBLEM IF I SEARCH ONLINE THERE IS SEVERAL PEOPLE WHO. COMPLAIN ON BLOGS. BUT JEEP REFUSES TO ADMIT THERES AN ISSUE.
Mfg Campaign: 11235306
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Corrective Action:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Additional Notes:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Mfg Campaign: 11234845
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Corrective Action:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Additional Notes:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Mfg Campaign: 11234845
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Corrective Action:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Additional Notes:
I PURCHASED A 2018 JEEP RENEGADE AT THE END OF JULY 2018, IT HAD WORKED WELL UNTIL THE END OF JUNE 2019. I WAS ON A ROAD TRIP FROM SOUTH CAROLINA TO COLORADO AND I WAS ON THE ROAD FOR A WEEK WITH NO ISSUES, BUT ON JUNE 28TH AS I WAS DRIVING ON I-70 THROUGH KANSAS AT ABOUT 80 MPH WHEN MY ENGINE BEGAN TO STALL OUT. AT FIRST IT WAS DROPPING ABOUT 10 - 15 MPH, BUT THEN IT WAS QUICKLY DROPPING 30 - 40 MPH. I WAS ABLE TO MAKE IT INTO THE RIGHT MOST LANE, BUT A CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT APPEARED ON MY DASHBOARD WHILE MY ENGINE STALLED OUT COMPLETELY. I HAD TO RESTART MY CAR A FEW TIMES, BUT AFTER A FEW RESTARTS THE NOTIFICATIONS DISAPPEARED. EVERY TIME THE ENGINE STALLED OUT, I WOULD LOSE THE USE OF MY GAS AND BRAKE PEDALS. THE ELECTRONICS WERE STILL WORKING, BUT DRIVING WAS NON-RESPONSIVE. I WAS ABLE TO SAFELY NURSE MY CAR INTO THE NEAREST CITY AND EVENTUALLY GET TOWED TO THE NEAREST JEEP DEALERSHIP. THE DEALERSHIP WAS ABLE TO LOOK AT THE JEEP THE NEXT DAY (JUNE 29TH) AND DID SOME COMPUTER DIAGNOSTICS AND TOLD ME THAT THE JEEP WAS GOOD TO GO. I MADE IT ABOUT 180 MILES AND HAD JUST GOTTEN BACK ONTO I-70 IN COLORADO WHEN THE ISSUE RETURNED. ENGINE STALLED OUT, DROPPED SPEED TO ZERO MPH AND PEDALS BECAME UNRESPONSIVE. I HAD TO WAIT SEVERAL HOURS TO BE TOWED TO AURORA, CO TO A JEEP DEALERSHIP (LARRY H MILLER JEEP). MY JEEP WAS WITH LARRY H MILLER FROM JUNE 29TH TO JULY 3RD. THEY TOLD ME THAT THEY DROVE IT SEVERAL HUNDRED MILES, DESPITE MY ODOMETER NOT MATCHING THEIR INFORMATION, AND TOLD ME THAT THERE WAS NO ISSUE WITH MY JEEP. I MADE IT 10 MILES FROM THE DEALER BEFORE THE STALLING ISSUE RETURNED. THIS ALMOST CAUSED A CRASH ON A CONGESTED NARROW HIGHWAY IN DENVER, CO. WHEN I CALLED THE DEALER, THEY TOLD ME THEY COULDN'T HELP AND TO SEE ANOTHER DEALER. I WAS TOWED TO A THIRD DEALER, WHO WAS ALSO NOT ABLE TO FIND ANY ISSUE.
Mfg Campaign: 11234845
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Corrective Action:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Additional Notes:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Mfg Campaign: 11233907
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Corrective Action:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Additional Notes:
PURCHASED VEHICLE IN MARCH, WENT TO HAVE FIRST OIL CHANGE DONE AND THERE WAS A PROBLEM WITH THE OIL CONSUMPTION. THE DEALERSHIP HAD ME COME IN EVERY 1000 MILES AND AFTER THE 3RD TIME THE DEALERSHIP SAID THE PROBLEM WASN'T GETTING BETTER AND THEY WOULD NEED TO REPLACE MY ENGINE. SO AT 3000 MILES I HAD TO GET MY ENGINE REPLACEMENT. THE DAY I PICKED MY VEHICLE UP FROM THE SERVICE SHOP WHILE DRIVING DOING 40 MPH THE CAR SEIZED UP ON ME AND I HAD TO MAKE MY WAY TO SAFETY AND RESTART THE VEHICLE. I INFORMED MY CASE MANAGER AND WAS TOLD IF IT HAPPENED AGAIN TAKE IT INTO THE SHOP. MONTH LATER ON MY WAY HOME WITH THE KIDS IN THE JEEP DOING 50 MPH THE VEHICLE SEIZED UP AGAIN AND I HAD TO PULL OFF TO SAFETY AND RESTART THE VEHICLE. I TOOK THE JEEP IN TO THE DEALERSHIP THAT SAME DAY. 4 DAYS LATER THE DEALERSHIP SAID THEY FIXED IT AND I COULD COME PICK IT. ON SUNDAY, JULY 21ST I WAS HEADING OUT OF TOWN ON THE HIGHWAY DOING 70 MPH AND THE VEHICLE SEIZED UP ON ME. WENT FROM 70 MPH TO 44 MPH WHICH ALMOST CAUSED AN ACCIDENT. THERE WAS 7 LANES OF TRAFFIC AND CONSTRUCTION GOING ON WHICH MADE IT HARD TO GET OFF TO THE SIDE. AFTER THAT IT TOOK ME 15 MINUTES TO GET BACK ON THE HWY AND WORK MY WAY ACROSS 7 LINES OF TRAFFIC. ONCE I MADE IT TO THE RIGHT LANE I HEARD A THUMP AND MY VEHICLE WOULD NOT EXCEL FASTER THAN 30 MPH. I FINALLY MADE IT OFF THE HWY AND WHILE SITTING AT THE LIGHT THE VEHICLE SEIZED UP AGAIN AND I HAD TO RESTART IT 3 TIMES TO MAKE IT THROUGH THE LIGHT.
Mfg Campaign: 11233907
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Corrective Action:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Additional Notes:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Mfg Campaign: 11233112
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Corrective Action:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Additional Notes:
I PURCHASED AND HAVE DRIVEN A NEW 2018 JEEP RENEGADE 2.4 AUTO SINCE DECEMBER 2018. I WAS DRIVING THE OTHER DAY AND TURNED INTO TRAFFIC WHEN UNEXPECTEDLY THE LOW OIL LIGHT CAME ON IN MY VEHICLE AND IT COMPLETELY SHUT DOWN! TOTAL POWER LOSS. I WAS ALMOST DEMOLISHED BY A FULLY LOADED LOG TRUCK. I PARKED THE CAR AND CHECKED THE OIL PER THE INSTRUCTION MANUAL PROCEDURE. IT WAS OVER 2 QTS. LOW IN 5,000 MILES OF DRIVING. I HAVE TRIED MULTIPLE TIMES AND THE JEEP DEALERSHIP REFUSED TO PROVIDE ME WITH ANY REPAIR DOCUMENTS AFTER INSPECTION. THEY TOLD ME THE PROBLEM IS WELL KNOWN BUT FCA IS DOING NOTHING TO REMEDY IT AND THEIR SERVICE DEPARTMENT WAS NOT GOING TO DO ANY FURTHER EVALUATION INTO THE PROBLEM.THIS WAS NOT DISCLOSED TO ME IN ANY WAY BEFORE I PURCHASED THE VEHICLE NOR IS IT MENTIONED OR INCLUDED AT ALL IN THE OWNERS/ MAINTENANCE MANUAL. IN ADDITION I HAD TO PAY $85.00 FOR AN OIL CHANGE THAT SHOULD NOT HAVE EVEN BEEN NECESSARY. THESE VEHICLES ARE NOT SAFE TO DRIVE. I NOW HAVE TO PARK MY NEARLY NEW VEHICLE BECAUSE I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC. THEY ARE STILL SELLING THESE THINGS! PLEASE MAKE THEM STOP, THEY ARE DANGEROUS VEHICLES TO DRIVE.*DT*JB
Mfg Campaign: 11233112
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY RENEGADE TRAILHAWK CONTINUES TO STALL WHILE DRIVING/TURNING. IN THE PAST TWO DAYS IT HAS HAPPENED THREE TIMES. EACH TIME MY SON WAS IN DANGER OF BEING HIT BY ANOTHER VEHICLE GOING AT A FAST SPEED (35/40 MPH). THESE STALLS OCCURRED ON BUSY STREETS (HOLME AVENUE - 19136; KNIGHTS ROAD - PHILADELPHIA, PA (GOING TO JEFFERSON TORRESDALE HOSPITAL TO WORK) AND FRANKFORD AVENUE AND GRANT AVENUE, PHILADELPHIA, PA) WHEN IT STALLED. THE "CHECK OIL" LIGHT CAME ON ONCE. I CHECKED THE OIL AND IT WAS EMPTY. I JUST HAD THE CAR INSPECTED ON MARCH 28, 2019 - INCLUDING AN OIL CHANGE. HOW CAN A CAR THAT HAS A LITTLE OVER 3,000 MILES ON IT HAVE THIS HAPPEN. THIS JUST STARTED AND PUTS MY FAMILY IN A VERY DANGEROUS SITUATION. THIS ALSO HAPPENED THE WEEK AFTER I GOT THE VEHICLE - CALLED THE DEALER (REEDMAN TOLL) AND THEY SAID THEY HAD NO REPORTS OF IT HAPPENING TO ANYONE ELSE SO JUST KEEP AN EYE ON IT.
Corrective Action:
MY RENEGADE TRAILHAWK CONTINUES TO STALL WHILE DRIVING/TURNING. IN THE PAST TWO DAYS IT HAS HAPPENED THREE TIMES. EACH TIME MY SON WAS IN DANGER OF BEING HIT BY ANOTHER VEHICLE GOING AT A FAST SPEED (35/40 MPH). THESE STALLS OCCURRED ON BUSY STREETS (HOLME AVENUE - 19136; KNIGHTS ROAD - PHILADELPHIA, PA (GOING TO JEFFERSON TORRESDALE HOSPITAL TO WORK) AND FRANKFORD AVENUE AND GRANT AVENUE, PHILADELPHIA, PA) WHEN IT STALLED. THE "CHECK OIL" LIGHT CAME ON ONCE. I CHECKED THE OIL AND IT WAS EMPTY. I JUST HAD THE CAR INSPECTED ON MARCH 28, 2019 - INCLUDING AN OIL CHANGE. HOW CAN A CAR THAT HAS A LITTLE OVER 3,000 MILES ON IT HAVE THIS HAPPEN. THIS JUST STARTED AND PUTS MY FAMILY IN A VERY DANGEROUS SITUATION. THIS ALSO HAPPENED THE WEEK AFTER I GOT THE VEHICLE - CALLED THE DEALER (REEDMAN TOLL) AND THEY SAID THEY HAD NO REPORTS OF IT HAPPENING TO ANYONE ELSE SO JUST KEEP AN EYE ON IT.
Additional Notes:
MY RENEGADE TRAILHAWK CONTINUES TO STALL WHILE DRIVING/TURNING. IN THE PAST TWO DAYS IT HAS HAPPENED THREE TIMES. EACH TIME MY SON WAS IN DANGER OF BEING HIT BY ANOTHER VEHICLE GOING AT A FAST SPEED (35/40 MPH). THESE STALLS OCCURRED ON BUSY STREETS (HOLME AVENUE - 19136; KNIGHTS ROAD - PHILADELPHIA, PA (GOING TO JEFFERSON TORRESDALE HOSPITAL TO WORK) AND FRANKFORD AVENUE AND GRANT AVENUE, PHILADELPHIA, PA) WHEN IT STALLED. THE "CHECK OIL" LIGHT CAME ON ONCE. I CHECKED THE OIL AND IT WAS EMPTY. I JUST HAD THE CAR INSPECTED ON MARCH 28, 2019 - INCLUDING AN OIL CHANGE. HOW CAN A CAR THAT HAS A LITTLE OVER 3,000 MILES ON IT HAVE THIS HAPPEN. THIS JUST STARTED AND PUTS MY FAMILY IN A VERY DANGEROUS SITUATION. THIS ALSO HAPPENED THE WEEK AFTER I GOT THE VEHICLE - CALLED THE DEALER (REEDMAN TOLL) AND THEY SAID THEY HAD NO REPORTS OF IT HAPPENING TO ANYONE ELSE SO JUST KEEP AN EYE ON IT.
Mfg Campaign: 11232821
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
NO SPARE TIRE GIVEN NO WAY TO CHANGE TIRE IF SUFFERING FLAT TIRE OR BLOWOUT
Corrective Action:
NO SPARE TIRE GIVEN NO WAY TO CHANGE TIRE IF SUFFERING FLAT TIRE OR BLOWOUT
Additional Notes:
NO SPARE TIRE GIVEN NO WAY TO CHANGE TIRE IF SUFFERING FLAT TIRE OR BLOWOUT
Mfg Campaign: 11231727
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALARM COMES ON SAYING FCW SENSOR BLOCKED BUT COMES ON AT RANDOM.TIMES SENSOR IS NOT BLOCKED COMES ON WHILE DRIVING CAUSING SYSTEM NOT TO FUNCTION, OTHER TIMES WHEN WORKING AUTO BRAKING WILL ACTIVATE WHILE NO OBSTRUCTION IS PRESENT
Corrective Action:
ALARM COMES ON SAYING FCW SENSOR BLOCKED BUT COMES ON AT RANDOM.TIMES SENSOR IS NOT BLOCKED COMES ON WHILE DRIVING CAUSING SYSTEM NOT TO FUNCTION, OTHER TIMES WHEN WORKING AUTO BRAKING WILL ACTIVATE WHILE NO OBSTRUCTION IS PRESENT
Additional Notes:
ALARM COMES ON SAYING FCW SENSOR BLOCKED BUT COMES ON AT RANDOM.TIMES SENSOR IS NOT BLOCKED COMES ON WHILE DRIVING CAUSING SYSTEM NOT TO FUNCTION, OTHER TIMES WHEN WORKING AUTO BRAKING WILL ACTIVATE WHILE NO OBSTRUCTION IS PRESENT
Mfg Campaign: 11230720
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE'S BACKUP CAMERA DOES NOT WORK. WHEN I TRIED TO BACK UP AND TURNED THE SHIFT INTO REAR, THE MONITOR USUALLY TURNS ON AUTOMATICALLY BUT ONCE IT DIDN'T AND STAYED ALL IN BLACK SCREEN. I TOOK MY CAR TO THE DEALER AND THEY SAID THE ELECTRIC CONNECTION WAS LOOSE. IT WAS BACK ON. BUT IT HAPPENED AGAIN LATER SO I TOOK MY CAR BACK TO THE SAME DEALER AGAIN AND THEY SAY THE MONITOR WORKS AND THEY DON'T SEE ANY PROBLEM. NEXT DAY IT TURNED ALL BLACK AGAIN. IT KEEPS HAPPENING. SOMETIMES IT WORKS. SOMETIMES IT DOESN'T.
Corrective Action:
MY VEHICLE'S BACKUP CAMERA DOES NOT WORK. WHEN I TRIED TO BACK UP AND TURNED THE SHIFT INTO REAR, THE MONITOR USUALLY TURNS ON AUTOMATICALLY BUT ONCE IT DIDN'T AND STAYED ALL IN BLACK SCREEN. I TOOK MY CAR TO THE DEALER AND THEY SAID THE ELECTRIC CONNECTION WAS LOOSE. IT WAS BACK ON. BUT IT HAPPENED AGAIN LATER SO I TOOK MY CAR BACK TO THE SAME DEALER AGAIN AND THEY SAY THE MONITOR WORKS AND THEY DON'T SEE ANY PROBLEM. NEXT DAY IT TURNED ALL BLACK AGAIN. IT KEEPS HAPPENING. SOMETIMES IT WORKS. SOMETIMES IT DOESN'T.
Additional Notes:
MY VEHICLE'S BACKUP CAMERA DOES NOT WORK. WHEN I TRIED TO BACK UP AND TURNED THE SHIFT INTO REAR, THE MONITOR USUALLY TURNS ON AUTOMATICALLY BUT ONCE IT DIDN'T AND STAYED ALL IN BLACK SCREEN. I TOOK MY CAR TO THE DEALER AND THEY SAID THE ELECTRIC CONNECTION WAS LOOSE. IT WAS BACK ON. BUT IT HAPPENED AGAIN LATER SO I TOOK MY CAR BACK TO THE SAME DEALER AGAIN AND THEY SAY THE MONITOR WORKS AND THEY DON'T SEE ANY PROBLEM. NEXT DAY IT TURNED ALL BLACK AGAIN. IT KEEPS HAPPENING. SOMETIMES IT WORKS. SOMETIMES IT DOESN'T.
Mfg Campaign: 11230610
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE JEEP STALLS WHILE DRIVING. A COUPLE TIMES IT HAPPENED ON THE FREEWAY GOING AROUND 70 MPH. MOST RECENTLY IT HAPPENED ON A SMALLER ROAD GOING ABOUT 40 MPH. IT JUST SHUTS OFF COMPLETELY. WHEN YOU TRY TO CRANK IT AFTERWARDS IT STUTTERS BUT EVENTUALLY CRANKS THEN A FEW MINUTES AFTER DRIVING IT SHUTS OFF AGAIN.
Corrective Action:
THE JEEP STALLS WHILE DRIVING. A COUPLE TIMES IT HAPPENED ON THE FREEWAY GOING AROUND 70 MPH. MOST RECENTLY IT HAPPENED ON A SMALLER ROAD GOING ABOUT 40 MPH. IT JUST SHUTS OFF COMPLETELY. WHEN YOU TRY TO CRANK IT AFTERWARDS IT STUTTERS BUT EVENTUALLY CRANKS THEN A FEW MINUTES AFTER DRIVING IT SHUTS OFF AGAIN.
Additional Notes:
THE JEEP STALLS WHILE DRIVING. A COUPLE TIMES IT HAPPENED ON THE FREEWAY GOING AROUND 70 MPH. MOST RECENTLY IT HAPPENED ON A SMALLER ROAD GOING ABOUT 40 MPH. IT JUST SHUTS OFF COMPLETELY. WHEN YOU TRY TO CRANK IT AFTERWARDS IT STUTTERS BUT EVENTUALLY CRANKS THEN A FEW MINUTES AFTER DRIVING IT SHUTS OFF AGAIN.
Mfg Campaign: 11230212
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING AT LONG PERIODS OF TIME AT HIGHER RPM'S (2500-3000), ESPECIALLY WHEN DRIVING ON AN INCLINE, TRANSMISSION APPEARS TO SHIFT HARD, NOT GO INTO GEAR PROPERLY, OR JUST SIMPLY GO INTO NEUTRAL, AND SLOW THE VEHICLE DOWN RAPIDLY. WHEN TRAVELING ON THE DECLINE, THERE WERE NO PROBLEMS WHATSOEVER. VEHICLE HAS 4800 MILES ON IT. SPOKE TO DEALER, AND SERVICE TECH INFORMED ME IT WASN'T THE FIRST TIME HE'S HEARD THIS COMPLAINT.
Corrective Action:
WHEN DRIVING AT LONG PERIODS OF TIME AT HIGHER RPM'S (2500-3000), ESPECIALLY WHEN DRIVING ON AN INCLINE, TRANSMISSION APPEARS TO SHIFT HARD, NOT GO INTO GEAR PROPERLY, OR JUST SIMPLY GO INTO NEUTRAL, AND SLOW THE VEHICLE DOWN RAPIDLY. WHEN TRAVELING ON THE DECLINE, THERE WERE NO PROBLEMS WHATSOEVER. VEHICLE HAS 4800 MILES ON IT. SPOKE TO DEALER, AND SERVICE TECH INFORMED ME IT WASN'T THE FIRST TIME HE'S HEARD THIS COMPLAINT.
Additional Notes:
WHEN DRIVING AT LONG PERIODS OF TIME AT HIGHER RPM'S (2500-3000), ESPECIALLY WHEN DRIVING ON AN INCLINE, TRANSMISSION APPEARS TO SHIFT HARD, NOT GO INTO GEAR PROPERLY, OR JUST SIMPLY GO INTO NEUTRAL, AND SLOW THE VEHICLE DOWN RAPIDLY. WHEN TRAVELING ON THE DECLINE, THERE WERE NO PROBLEMS WHATSOEVER. VEHICLE HAS 4800 MILES ON IT. SPOKE TO DEALER, AND SERVICE TECH INFORMED ME IT WASN'T THE FIRST TIME HE'S HEARD THIS COMPLAINT.
Mfg Campaign: 11229816
Recall Date: Jul 6, 2019
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