Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Mfg Campaign: 11209409
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Mfg Campaign: 11209409
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Corrective Action:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Additional Notes:
I WAS DRIVING DOWN THE ROAD AND MY CAR STARTED STALLING AND JUST CUT OFF EACH TIME I TIME TO START IT AND HIT THE GAS THE CAR KEEP STALLING AND I WAS ALMOST HIT FROM BEHIND MY CAR WOULD NOT MOVE, I SAT FOR 10 MINS THEN I WAS ABLE TO MOVE IT OUT OF TRAFFIC. FINALLY I GOT IT STARTED BACK UP DROVE IT MAYBE 15/20 MINS DOWN THE ROAD IT DID THE SAME THING IN THE MIDDLE OF TRAFFIC CAUSING ME TO ALMOST BE HIT FROM BEHIND. I DID THE SAME STEPS AS I DID BEFORE SO I WAS ABLE TO GET TO A PARKING LOT AND I HAD TO HAVE IT TOWED TO HENDRICK IN CONCORD THEY WERE OUT OF CARS HE SUGGESTED THAT I COULD COME GET MY CAR BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I TOLD HIM WHY WOULD I DRIVE A CAR THAT KEEPS CUTTING OFF THAT'S A DANGER TO ME AND OTHER PEOPLE ON THE ROAD. NEXT DAY I HAD MY CAR TOWED AGAIN TO KEFFER IN CHARLOTTE BECAUSE THE GUY TOLD ME THEY WOULD PUT ME IN A CAR AND I EXPLAINED TO HIM THAT I CAN NO RENT FROM ENTERPRISE I SPENT $27 ON LYFT TO GET THERE AND THEY DIDN'T HAVE CARS I SAT THERE FOR ABOUT 5 HRS AND STILL ENDED UP GOING HOME WITH NO VEHICLE I HAD TO MISS A DAY OF WORK AND THEN I AM GOING TO MISS ANOTHER DAY BECAUSE THEY HAVE MY VEHICLE AND DID NOT PUT ME IN A VEHICLE AND DID NOT WANT TO OWN UP TO THE FACT THAT THERE EMPLOYEE GAVE ME FALSE INFORMATION IT SEEMED LIKE EVERYONE I SPOKE TO BLEW ME OFF AND DIDN'T CARE. I PURCHASED THE VEHICLE FROM THEM FOR ABOUT $24,000. I FEED HEARING SOMETHING IN MY AIR FOR MONTHS AND KEPT TAKING THE CAR BACK AND THEY KEPT SAYING THEY FIXED IT AND I KEPT HEARING AND I ALSO NOTIFIED THEM ABOUT MY CAR NOT PICKING UP SPEED AND BECAUSE THEY COULDN'T FIND ANY CODES THEY COULDN'T FIGURE IT OUT. I HAD HAVE ALMOST GOTTEN HIT FROM BEHIND 3 TIMES BECAUSE MY CALL WAS NOT PICKING UP SPEED WHEN I WOULD SWITCH LANES I COULD BE GOING 70 ON 485 AND MY CAR FELT LIKE IT WAS GOING 20 AND DEALERSHIP REFUSED TO PRESS THE ISSUE. THE ENGINE IS THE PROBLEM.
Mfg Campaign: 11209409
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SPUTTERING OR HESITATION WHEN DRIVING.
Corrective Action:
SPUTTERING OR HESITATION WHEN DRIVING.
Additional Notes:
SPUTTERING OR HESITATION WHEN DRIVING.
Mfg Campaign: 11209569
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SPUTTERING OR HESITATION WHEN DRIVING.
Corrective Action:
SPUTTERING OR HESITATION WHEN DRIVING.
Additional Notes:
SPUTTERING OR HESITATION WHEN DRIVING.
Mfg Campaign: 11209569
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SPUTTERING OR HESITATION WHEN DRIVING.
Corrective Action:
SPUTTERING OR HESITATION WHEN DRIVING.
Additional Notes:
SPUTTERING OR HESITATION WHEN DRIVING.
Mfg Campaign: 11209569
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Corrective Action:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Additional Notes:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Mfg Campaign: 11208959
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Corrective Action:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Additional Notes:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Mfg Campaign: 11208959
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Corrective Action:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Additional Notes:
CAR ONLY HAS 4000 MILES ( STILL LIKE NEW). ONCE INCIDENT I HAD WAS TRYING TO MAKE A TURN I SLOWED DOWN THEN WHEN ATTEMPTING TO ACCELERATE THE CAR WOULDNT GO . I HAD TO PULL OVER AND COMPLETELY TURN OFF THE VEHICLE. HAS HAPPEN 3 TIMES IN LESS THAN ONE WEEK. IVE MADE SEVERAL ATTEMPTS TO CONTACT DEALER AND SERVICE DEPT, BUT NO CALL BACKS.
Mfg Campaign: 11208959
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLED WHILE PULLING OUT INTO TRAFFIC, ANOTHER TIME IT DIDN'T START AFTER A FEW TRIES VEHICLE STARTED. STALLED A SECOND AND THIRD TIME BUT I NOTICED THE OIL INDICATOR LIGHT CAME ON FOR A TENTH OF A SECOND THEN WENT OUT. RETURNED HOME AND CHECKED THE OIL LEVEL. (VEHICLE WAS JUST IN FOR A 1000 MILE COURTESY CHECK BY THE DEALER VEHICLE HAD 2660 MILES ON ODOMETER) SERVICE MANAGER SAID EVERYTHING IS OK AND WE LEFT. ODOMETER HAS 2975 MILES WHEN THIS SHUTTING OFF OCCURRED. WHEN DIP STICK WAS READ IT WAS READING THE VERY TIP OF THE STICK. I ADDED 3 QTS. OF MANUFACTURES RECOMMENDED OIL AND TOOK THE VEHICLE TO THE DEALER TO READ THE CODES AND ASK WHY I WAS OUT OF OIL WITH NO OIL INDICATOR LIGHT ON. SAFETY CONCERN IS THIS ENGINE PER THE SERVICE MANAGER IS PROGRAMMED TO SHUT OFF IN THE EVENT OF A LOW OIL PRESSURE. THE ISSUE I HAVE IS THAT YOU DO NOT GET ANY WARNING THAT YOU HAVE LOW OIL PRESSURE UNTIL THE ENGINE SHUTS OFF AND THEN YOU REALLY DON'T KNOW WHY.
Corrective Action:
VEHICLE STALLED WHILE PULLING OUT INTO TRAFFIC, ANOTHER TIME IT DIDN'T START AFTER A FEW TRIES VEHICLE STARTED. STALLED A SECOND AND THIRD TIME BUT I NOTICED THE OIL INDICATOR LIGHT CAME ON FOR A TENTH OF A SECOND THEN WENT OUT. RETURNED HOME AND CHECKED THE OIL LEVEL. (VEHICLE WAS JUST IN FOR A 1000 MILE COURTESY CHECK BY THE DEALER VEHICLE HAD 2660 MILES ON ODOMETER) SERVICE MANAGER SAID EVERYTHING IS OK AND WE LEFT. ODOMETER HAS 2975 MILES WHEN THIS SHUTTING OFF OCCURRED. WHEN DIP STICK WAS READ IT WAS READING THE VERY TIP OF THE STICK. I ADDED 3 QTS. OF MANUFACTURES RECOMMENDED OIL AND TOOK THE VEHICLE TO THE DEALER TO READ THE CODES AND ASK WHY I WAS OUT OF OIL WITH NO OIL INDICATOR LIGHT ON. SAFETY CONCERN IS THIS ENGINE PER THE SERVICE MANAGER IS PROGRAMMED TO SHUT OFF IN THE EVENT OF A LOW OIL PRESSURE. THE ISSUE I HAVE IS THAT YOU DO NOT GET ANY WARNING THAT YOU HAVE LOW OIL PRESSURE UNTIL THE ENGINE SHUTS OFF AND THEN YOU REALLY DON'T KNOW WHY.
Additional Notes:
VEHICLE STALLED WHILE PULLING OUT INTO TRAFFIC, ANOTHER TIME IT DIDN'T START AFTER A FEW TRIES VEHICLE STARTED. STALLED A SECOND AND THIRD TIME BUT I NOTICED THE OIL INDICATOR LIGHT CAME ON FOR A TENTH OF A SECOND THEN WENT OUT. RETURNED HOME AND CHECKED THE OIL LEVEL. (VEHICLE WAS JUST IN FOR A 1000 MILE COURTESY CHECK BY THE DEALER VEHICLE HAD 2660 MILES ON ODOMETER) SERVICE MANAGER SAID EVERYTHING IS OK AND WE LEFT. ODOMETER HAS 2975 MILES WHEN THIS SHUTTING OFF OCCURRED. WHEN DIP STICK WAS READ IT WAS READING THE VERY TIP OF THE STICK. I ADDED 3 QTS. OF MANUFACTURES RECOMMENDED OIL AND TOOK THE VEHICLE TO THE DEALER TO READ THE CODES AND ASK WHY I WAS OUT OF OIL WITH NO OIL INDICATOR LIGHT ON. SAFETY CONCERN IS THIS ENGINE PER THE SERVICE MANAGER IS PROGRAMMED TO SHUT OFF IN THE EVENT OF A LOW OIL PRESSURE. THE ISSUE I HAVE IS THAT YOU DO NOT GET ANY WARNING THAT YOU HAVE LOW OIL PRESSURE UNTIL THE ENGINE SHUTS OFF AND THEN YOU REALLY DON'T KNOW WHY.
Mfg Campaign: 11208019
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FRONT COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE TAG LIGHT GOES IN AND OUT. THE VEHICLE WAS TAKEN TO COUNTRYSIDE CHRYSLER DODGE JEEP RAM (846 E 3RD ST, JACKSON, GA 30233 (770) 504-6194) WHERE THE CONTACT WAS NOT MADE AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FIVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FRONT COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE TAG LIGHT GOES IN AND OUT. THE VEHICLE WAS TAKEN TO COUNTRYSIDE CHRYSLER DODGE JEEP RAM (846 E 3RD ST, JACKSON, GA 30233 (770) 504-6194) WHERE THE CONTACT WAS NOT MADE AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FIVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE FRONT COLLISION WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE TAG LIGHT GOES IN AND OUT. THE VEHICLE WAS TAKEN TO COUNTRYSIDE CHRYSLER DODGE JEEP RAM (846 E 3RD ST, JACKSON, GA 30233 (770) 504-6194) WHERE THE CONTACT WAS NOT MADE AWARE OF THE REPAIRS. THE CONTACT STATED THAT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FIVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11206434
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT CALLED TRI-COUNTY CHRYSLER DODGE JEEP RAM (LOCATED AT 1290 HEBRON RD, HEATH, OH 43056, (740) 522-3153) AND WAS INFORMED THAT THE VEHICLE STALLED DUE TO INSUFFICIENT OIL AND AN APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN OIL CHANGE WAS PERFORMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 88513705. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT CALLED TRI-COUNTY CHRYSLER DODGE JEEP RAM (LOCATED AT 1290 HEBRON RD, HEATH, OH 43056, (740) 522-3153) AND WAS INFORMED THAT THE VEHICLE STALLED DUE TO INSUFFICIENT OIL AND AN APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN OIL CHANGE WAS PERFORMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 88513705. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT CALLED TRI-COUNTY CHRYSLER DODGE JEEP RAM (LOCATED AT 1290 HEBRON RD, HEATH, OH 43056, (740) 522-3153) AND WAS INFORMED THAT THE VEHICLE STALLED DUE TO INSUFFICIENT OIL AND AN APPOINTMENT NEEDED TO BE SCHEDULED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN OIL CHANGE WAS PERFORMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 88513705. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11205948
Recall Date: May 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT A BRAND NEW 2018 JEEP RENEGADE. AT APPROXIMATELY 2,500 MILES THE CAR WOULD SHUT OFF ON ME WHILE DRIVING. NO WARNING LIGHTS CAME ON. IT SHUT OFF TWICE WHILE DRIVING STRAIGHT AND TWICE WHILE MAKING LEFT HAND TURNS. AFTER THE FIRST TIME IT SHUT OFF, IT DIDN'T HAVE THE PICKUP IT HAD BEFORE AND SEEMED TO SPUTTER. I TOOK IT TO A JEEP DEALERSHIP AND THEY SAID THAT I WAS OUT OF OIL. THEY TOPPED IT OFF AND SENT ME ON MY WAY. AT 5,500 MILES MY CAR SHUT OFF ON ME AGAIN WHILE DRIVING. THIS WAS VERY SCARY. IT OCCURRED WHILE MAKING A LEFT HAND TURN AT A LARGE INTERSECTION. I THOUGHT I WAS GOING TO GET HIT. LOST ALL POWER STEERING AND CAR TOOK TIME TO RESTART. AGAIN, THE CAR SPUTTERED AFTER THAT AND TURNED OFF A COUPLE OF MORE TIMES BEFORE I COULD GET BACK TO DEALERSHIP. MY CAR IS NOW IN FOR AN OIL CONSUMPTION TEST. I HAVE RESEARCHED THIS ISSUE AND SEE THAT THERE ARE MANY OTHER COMPLAINTS OF THE SAME ISSUE. A BRAND NEW CAR SHOULD NOT BE SHUTTING OFF WHILE DRIVING. THIS IS A SAFETY ISSUE. SOME WARNING LIGHT NEEDS TO IDENTIFY THERE IS A PROBLEM. CHECKING THE OIL EVERY 1,000 MILES IS UNACCEPTABLE FOR A NEW CAR. THIS IS VERY DANGEROUS. WILL IT TAKE LIVES LOST FOR ACTION TO BE TAKEN?
Corrective Action:
I BOUGHT A BRAND NEW 2018 JEEP RENEGADE. AT APPROXIMATELY 2,500 MILES THE CAR WOULD SHUT OFF ON ME WHILE DRIVING. NO WARNING LIGHTS CAME ON. IT SHUT OFF TWICE WHILE DRIVING STRAIGHT AND TWICE WHILE MAKING LEFT HAND TURNS. AFTER THE FIRST TIME IT SHUT OFF, IT DIDN'T HAVE THE PICKUP IT HAD BEFORE AND SEEMED TO SPUTTER. I TOOK IT TO A JEEP DEALERSHIP AND THEY SAID THAT I WAS OUT OF OIL. THEY TOPPED IT OFF AND SENT ME ON MY WAY. AT 5,500 MILES MY CAR SHUT OFF ON ME AGAIN WHILE DRIVING. THIS WAS VERY SCARY. IT OCCURRED WHILE MAKING A LEFT HAND TURN AT A LARGE INTERSECTION. I THOUGHT I WAS GOING TO GET HIT. LOST ALL POWER STEERING AND CAR TOOK TIME TO RESTART. AGAIN, THE CAR SPUTTERED AFTER THAT AND TURNED OFF A COUPLE OF MORE TIMES BEFORE I COULD GET BACK TO DEALERSHIP. MY CAR IS NOW IN FOR AN OIL CONSUMPTION TEST. I HAVE RESEARCHED THIS ISSUE AND SEE THAT THERE ARE MANY OTHER COMPLAINTS OF THE SAME ISSUE. A BRAND NEW CAR SHOULD NOT BE SHUTTING OFF WHILE DRIVING. THIS IS A SAFETY ISSUE. SOME WARNING LIGHT NEEDS TO IDENTIFY THERE IS A PROBLEM. CHECKING THE OIL EVERY 1,000 MILES IS UNACCEPTABLE FOR A NEW CAR. THIS IS VERY DANGEROUS. WILL IT TAKE LIVES LOST FOR ACTION TO BE TAKEN?
Additional Notes:
I BOUGHT A BRAND NEW 2018 JEEP RENEGADE. AT APPROXIMATELY 2,500 MILES THE CAR WOULD SHUT OFF ON ME WHILE DRIVING. NO WARNING LIGHTS CAME ON. IT SHUT OFF TWICE WHILE DRIVING STRAIGHT AND TWICE WHILE MAKING LEFT HAND TURNS. AFTER THE FIRST TIME IT SHUT OFF, IT DIDN'T HAVE THE PICKUP IT HAD BEFORE AND SEEMED TO SPUTTER. I TOOK IT TO A JEEP DEALERSHIP AND THEY SAID THAT I WAS OUT OF OIL. THEY TOPPED IT OFF AND SENT ME ON MY WAY. AT 5,500 MILES MY CAR SHUT OFF ON ME AGAIN WHILE DRIVING. THIS WAS VERY SCARY. IT OCCURRED WHILE MAKING A LEFT HAND TURN AT A LARGE INTERSECTION. I THOUGHT I WAS GOING TO GET HIT. LOST ALL POWER STEERING AND CAR TOOK TIME TO RESTART. AGAIN, THE CAR SPUTTERED AFTER THAT AND TURNED OFF A COUPLE OF MORE TIMES BEFORE I COULD GET BACK TO DEALERSHIP. MY CAR IS NOW IN FOR AN OIL CONSUMPTION TEST. I HAVE RESEARCHED THIS ISSUE AND SEE THAT THERE ARE MANY OTHER COMPLAINTS OF THE SAME ISSUE. A BRAND NEW CAR SHOULD NOT BE SHUTTING OFF WHILE DRIVING. THIS IS A SAFETY ISSUE. SOME WARNING LIGHT NEEDS TO IDENTIFY THERE IS A PROBLEM. CHECKING THE OIL EVERY 1,000 MILES IS UNACCEPTABLE FOR A NEW CAR. THIS IS VERY DANGEROUS. WILL IT TAKE LIVES LOST FOR ACTION TO BE TAKEN?
Mfg Campaign: 11205915
Recall Date: May 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Corrective Action:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Additional Notes:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Mfg Campaign: 11204954
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Corrective Action:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Additional Notes:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Mfg Campaign: 11204954
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Corrective Action:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Additional Notes:
MY STALLED 3 TIMES IN 2 WEEKS. TWICE I WAS SLOWING TO TAKE A TURN-THIS HAPPENED A WEEK APART IN THE SAME EXACT TURN. TWICE I WAS DRIVING ABOUT 20 MPH. THIS HAPPENED ON 4-21-19, 4-27-19 AND 4-30-19. I HAVE APPROX 5200 MILES. I CALLED CHRYSLER AND THEY SAID THERE WERE NO RECALLS, THAT I PROBABLY DO NOT NEED AN OIL CHANGE (SHE CHECKED ON THIS INFORMATION). WHEN THE LIGHT GOES ON OR 7-8,000 MILES I SHOULD SCHEDULE ONE. NO DASH INDICATOR LIGHTS COME ON. EACH TIME I AM ABLE TO GUIDE MY CAR OUT OF TRAFFIC. I SHUT OFF RADIO, WIPERS AND ALL ELECTRICAL AND AFTER I HIT TO RESTART IT SOUNDS LIKE IT IS REALLY TRYING, BUT IT EVENTUALLY DOES START. I STALLED THIS MORNING (5-1-19) AND I WAS ALMOST REAR ENDED AS IT WAS SO SUDDEN. THE CAR BEHIND ME HAD TO SWERVE. I PUT ON MY HAZARDS. I CALLED CHRYSLER CORPORATE BECAUSE MY DAD HEARS SOMETHING ABOUT THE 2.4L ENGINE BEING RECALLED. CHRSYLER CORPORATE TOLD ME TO BRING IT TO THE DEALER AND EITHER WAY SHOULD BE COVERED (WARRANTY OR ADDED TO RECALL). THE DEALER HAD NO RECORD OF RECALLS AND SAID I NEEDED AN OIL CHANGE. THAT IS RIDICULOUS THAT NEEDING AN OIL CHANGE COULD BE SUCH A DANGEROUS THING. I FIND THAT HARD TO BELIEVE. I HAVE HAD THIS JEEP SINCE OCT 2018. I AM VERY SCARED NOW. I COMMUTE TO BOSTON IN THE TUNNELS AND ON THE TOBIN BRIDGE DURING BUSY RUSH HOUR. SO DISAPPOINTED THESE DANGEROUS PROBLEMS ARE HAPPENING - AND SO SOON AFTER PURCHASING. MY CUSTOMER CARE # FROM MY CALL INTO CHRYSLER (FCA - FIAT CHRYSLER AUTOMOBILES), WHICH THEY CLOSED EVEN THOUGH IT WASN'T RESOLVED, IS 57585393. CALLED THEM 4-30-19 ALSO, SOMETIMES WHEN I TURN MY WHEEL TO TAKE A SHARP TURN A BELL DINGS ONE. IT HAS HAPPENED ABOUT 6 TIMES SINCE OWNING.
Mfg Campaign: 11204954
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Corrective Action:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Additional Notes:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Mfg Campaign: 11203377
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Corrective Action:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Additional Notes:
EVERY SO MILES THE ELECTRONIC BRAKING SYSTEM COMES ON WHILE DRIVING AND TELLS ME TO SERVICE BRAKES NOW. THIS STARTED WHEN THE CAR ONLY HAD 100 MILES ON IT AND CONTINUES TO AT 4500 MILES. TALKED TO DEALER SHIP AND THEY WILL DO NOTHING ABOUT IT.
Mfg Campaign: 11203377
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL I WAS LEAVING WALMART REMOTE STARTED MY JEEP PULLED OFF. ONCE I GOT ON THE ROAD THE JEEP STARTED STALLING THEN IT JUST SHUT OFF IN THE MIDDLE OF THE STREET WITH NO WARNING. I DON'T UNDERSTAND HOW A JEEP 2018 JUST CUTS OFF. I HAD MY KIDS IN THE CAR AND WE COULD HAVE BEEN SERIOUSLY HURT.
Corrective Action:
TAKATA RECALL I WAS LEAVING WALMART REMOTE STARTED MY JEEP PULLED OFF. ONCE I GOT ON THE ROAD THE JEEP STARTED STALLING THEN IT JUST SHUT OFF IN THE MIDDLE OF THE STREET WITH NO WARNING. I DON'T UNDERSTAND HOW A JEEP 2018 JUST CUTS OFF. I HAD MY KIDS IN THE CAR AND WE COULD HAVE BEEN SERIOUSLY HURT.
Additional Notes:
TAKATA RECALL I WAS LEAVING WALMART REMOTE STARTED MY JEEP PULLED OFF. ONCE I GOT ON THE ROAD THE JEEP STARTED STALLING THEN IT JUST SHUT OFF IN THE MIDDLE OF THE STREET WITH NO WARNING. I DON'T UNDERSTAND HOW A JEEP 2018 JUST CUTS OFF. I HAD MY KIDS IN THE CAR AND WE COULD HAVE BEEN SERIOUSLY HURT.
Mfg Campaign: 11197263
Recall Date: Apr 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
RED PARKING BRAKE LIGHT AND YELLOW BRAKE LIGHT COMES ON WITH SOME LOUD ANNOYING BEEPS AS YOUR DRIVING. THE ATTACHED PHOTO IS AFTER I PULLED OVER TO TAKE A PICTURE AND THE OTHER LIGHTS HAD WENT OFF. THE FIRST INCIDENT OCCURT LESS THAN A MONTH AFTER I PURCHASED IT. WHEN I CONTACTED THE DEALER I WAS TOLD TO "NOT WORRY ABOUT IT, IT WAS JUST AN ODDITY". IT HAS SINCE HAPPENED A FEW OTHER TIMES. WHEN TAKING IT BACK TO THE DEALER I'M TOLD THEY CAN'T REPLICATE THE ISSUE, THERE'S NO CODES, REPORTS OR RECALLS. THE OTHER PHOTO IS SAME SITUATION BUT AS YOU SEE ONE HAPPENED AT -4 AND THE OTHER INSTANCE WAS AT 81. LOUD ENGINE NOISE. FUEL PUMP AT GAS STATION KICKS OF EVERY FEW SECONDS NO MATTER HOW LONG YOU WAIT TO INSERT THE NOZZLE OR WHAT ANGLE ITS AT. WAS TOLD BY DEALER ALL ISSUES ARE BECAUSE OF TEMPERATURE. ALL ISSUES HAVE OCCURRED IN TEMPERATURES RANGING FROM -3 TO 81 DEGREES. SO APPARENTLY JEEP'S SWEET SPOT IS WELL...I DON'T KNOW...SOMEWHERE THAT DOESN'T EXIST. CAR HAS 10,000 MILES ON IT. I HAVE FILED A CLAIM WITH MOPAR WARRANTY. I AM SCARED TO DRIVE MY NEW CAR. IT HAS ALL COME COMPLETE WITH A CAR PAYMENT AND BONUS TRIPS TO THE DEALER..
Corrective Action:
RED PARKING BRAKE LIGHT AND YELLOW BRAKE LIGHT COMES ON WITH SOME LOUD ANNOYING BEEPS AS YOUR DRIVING. THE ATTACHED PHOTO IS AFTER I PULLED OVER TO TAKE A PICTURE AND THE OTHER LIGHTS HAD WENT OFF. THE FIRST INCIDENT OCCURT LESS THAN A MONTH AFTER I PURCHASED IT. WHEN I CONTACTED THE DEALER I WAS TOLD TO "NOT WORRY ABOUT IT, IT WAS JUST AN ODDITY". IT HAS SINCE HAPPENED A FEW OTHER TIMES. WHEN TAKING IT BACK TO THE DEALER I'M TOLD THEY CAN'T REPLICATE THE ISSUE, THERE'S NO CODES, REPORTS OR RECALLS. THE OTHER PHOTO IS SAME SITUATION BUT AS YOU SEE ONE HAPPENED AT -4 AND THE OTHER INSTANCE WAS AT 81. LOUD ENGINE NOISE. FUEL PUMP AT GAS STATION KICKS OF EVERY FEW SECONDS NO MATTER HOW LONG YOU WAIT TO INSERT THE NOZZLE OR WHAT ANGLE ITS AT. WAS TOLD BY DEALER ALL ISSUES ARE BECAUSE OF TEMPERATURE. ALL ISSUES HAVE OCCURRED IN TEMPERATURES RANGING FROM -3 TO 81 DEGREES. SO APPARENTLY JEEP'S SWEET SPOT IS WELL...I DON'T KNOW...SOMEWHERE THAT DOESN'T EXIST. CAR HAS 10,000 MILES ON IT. I HAVE FILED A CLAIM WITH MOPAR WARRANTY. I AM SCARED TO DRIVE MY NEW CAR. IT HAS ALL COME COMPLETE WITH A CAR PAYMENT AND BONUS TRIPS TO THE DEALER..
Additional Notes:
RED PARKING BRAKE LIGHT AND YELLOW BRAKE LIGHT COMES ON WITH SOME LOUD ANNOYING BEEPS AS YOUR DRIVING. THE ATTACHED PHOTO IS AFTER I PULLED OVER TO TAKE A PICTURE AND THE OTHER LIGHTS HAD WENT OFF. THE FIRST INCIDENT OCCURT LESS THAN A MONTH AFTER I PURCHASED IT. WHEN I CONTACTED THE DEALER I WAS TOLD TO "NOT WORRY ABOUT IT, IT WAS JUST AN ODDITY". IT HAS SINCE HAPPENED A FEW OTHER TIMES. WHEN TAKING IT BACK TO THE DEALER I'M TOLD THEY CAN'T REPLICATE THE ISSUE, THERE'S NO CODES, REPORTS OR RECALLS. THE OTHER PHOTO IS SAME SITUATION BUT AS YOU SEE ONE HAPPENED AT -4 AND THE OTHER INSTANCE WAS AT 81. LOUD ENGINE NOISE. FUEL PUMP AT GAS STATION KICKS OF EVERY FEW SECONDS NO MATTER HOW LONG YOU WAIT TO INSERT THE NOZZLE OR WHAT ANGLE ITS AT. WAS TOLD BY DEALER ALL ISSUES ARE BECAUSE OF TEMPERATURE. ALL ISSUES HAVE OCCURRED IN TEMPERATURES RANGING FROM -3 TO 81 DEGREES. SO APPARENTLY JEEP'S SWEET SPOT IS WELL...I DON'T KNOW...SOMEWHERE THAT DOESN'T EXIST. CAR HAS 10,000 MILES ON IT. I HAVE FILED A CLAIM WITH MOPAR WARRANTY. I AM SCARED TO DRIVE MY NEW CAR. IT HAS ALL COME COMPLETE WITH A CAR PAYMENT AND BONUS TRIPS TO THE DEALER..
Mfg Campaign: 11196700
Recall Date: Apr 16, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025