Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Corrective Action:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Additional Notes:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Mfg Campaign: 11123953
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Corrective Action:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Additional Notes:
UPON STARTING VEHICLE AND SHIFTING INTO DRIVE, VEHICLE HAS STARTED ROLLING IN REVERSE ON THE INCLINE EVENTHOUGH THE TRANSMISSION IS IN DRIVE. UPON INSPECTION OF THE SHIFT INDICATOR, THE "D" DRIVE POSITION INDICATOR HAS BEEN FLASHING AND TRANSMISSION IS NOT ENGAGED, AND THE VEHICLE IS FREEWHEELING . PER DEALER, COMPUTER SHOWS NO INDICATION OF THE PROBLEM OR CODE INFORMATION ABOUT IT. RETURNED FRON DEALER SERVICE ON 09-01-2018 AT APPROXIMATELY 10:30 HOURS. THIS HAS HAPPENED ON AT LEAST THREE (3) OCCASIONS.
Mfg Campaign: 11123953
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AT AROUND 5000 MILES MY JEEP WAS ALMOST COMPLETELY OUT OF OIL. I BROUGHT THIS TO THE DEALERS ATTENTION AT THE FIRST OIL CHANGE. BROUGHT THE JEEP BACK AFTER 2000 MILES AND AGAIN IT WAS LOW (ABOUT 2 QUARTS). THE SERVICE TECH ADMITTED IT WAS BURNING OIL BUT WILL NOT REMEDY THE SITUATION BECAUSE IT IS WITHIN SPEC FOR CHRYSLER ( BURNING 1 QUART EVERY 1000 MILES).
Corrective Action:
AT AROUND 5000 MILES MY JEEP WAS ALMOST COMPLETELY OUT OF OIL. I BROUGHT THIS TO THE DEALERS ATTENTION AT THE FIRST OIL CHANGE. BROUGHT THE JEEP BACK AFTER 2000 MILES AND AGAIN IT WAS LOW (ABOUT 2 QUARTS). THE SERVICE TECH ADMITTED IT WAS BURNING OIL BUT WILL NOT REMEDY THE SITUATION BECAUSE IT IS WITHIN SPEC FOR CHRYSLER ( BURNING 1 QUART EVERY 1000 MILES).
Additional Notes:
AT AROUND 5000 MILES MY JEEP WAS ALMOST COMPLETELY OUT OF OIL. I BROUGHT THIS TO THE DEALERS ATTENTION AT THE FIRST OIL CHANGE. BROUGHT THE JEEP BACK AFTER 2000 MILES AND AGAIN IT WAS LOW (ABOUT 2 QUARTS). THE SERVICE TECH ADMITTED IT WAS BURNING OIL BUT WILL NOT REMEDY THE SITUATION BECAUSE IT IS WITHIN SPEC FOR CHRYSLER ( BURNING 1 QUART EVERY 1000 MILES).
Mfg Campaign: 11123168
Recall Date: Aug 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Corrective Action:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Additional Notes:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Mfg Campaign: 11123366
Recall Date: Aug 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Corrective Action:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Additional Notes:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Mfg Campaign: 11123366
Recall Date: Aug 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Corrective Action:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Additional Notes:
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Mfg Campaign: 11123366
Recall Date: Aug 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Corrective Action:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Additional Notes:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Mfg Campaign: 11122347
Recall Date: Aug 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Corrective Action:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Additional Notes:
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Mfg Campaign: 11122347
Recall Date: Aug 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCONTROLLABLE. I PURCHASED THE CAR VERY RECENTLY AND IT IS NOT MORE THAN 2 MONTHS AND LESSTHAN 3000 MILES SO FAR.
Corrective Action:
WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCONTROLLABLE. I PURCHASED THE CAR VERY RECENTLY AND IT IS NOT MORE THAN 2 MONTHS AND LESSTHAN 3000 MILES SO FAR.
Additional Notes:
WHEN EVER I AM MOVING OVER 65MPH IN MANUAL TRANSMISSION, THE VEHICLE AUTOMATICALLY SHIFTING GEAR FROM 9 TH TO 5TH GEAR. BECAUSE OF THAT THE VEHICLE MAKING FEARFUL SOUND AND SUDDEN RISE IN ENGINE RPM AND MAKING ME UNCOMFORTABLE DRIVING ON FREEWAYS, BECAUSE OF SUDDEN DOWNGRADING GEAR FROM 9 TO 5 THAT IS KIND OF UNEXPECTED AND UNCONTROLLABLE. I PURCHASED THE CAR VERY RECENTLY AND IT IS NOT MORE THAN 2 MONTHS AND LESSTHAN 3000 MILES SO FAR.
Mfg Campaign: 11121994
Recall Date: Aug 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PURCHASED MY VEHICLE IN SEPT. 2017. IT HAS ABOUT 12K MILES. RECENTLY WHEN I'M REVERSING OUT OF MY DRIVEWAY THE BRAKES WILL SQUEAK PRETTY LOUD. HAPPENS ALMOST EVERYDAY. I WILL NOTE THIS DOESNT HAPPEN ON FLAT GROUND (MY DRIVEWAY IS AT A SLOPE)
Corrective Action:
I PURCHASED MY VEHICLE IN SEPT. 2017. IT HAS ABOUT 12K MILES. RECENTLY WHEN I'M REVERSING OUT OF MY DRIVEWAY THE BRAKES WILL SQUEAK PRETTY LOUD. HAPPENS ALMOST EVERYDAY. I WILL NOTE THIS DOESNT HAPPEN ON FLAT GROUND (MY DRIVEWAY IS AT A SLOPE)
Additional Notes:
I PURCHASED MY VEHICLE IN SEPT. 2017. IT HAS ABOUT 12K MILES. RECENTLY WHEN I'M REVERSING OUT OF MY DRIVEWAY THE BRAKES WILL SQUEAK PRETTY LOUD. HAPPENS ALMOST EVERYDAY. I WILL NOTE THIS DOESNT HAPPEN ON FLAT GROUND (MY DRIVEWAY IS AT A SLOPE)
Mfg Campaign: 11121575
Recall Date: Aug 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 513-0002), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,081.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 513-0002), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,081.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE "GEAR SHIFT" MESSAGE DISPLAYED. SHORTLY AFTERWARDS, THE VEHICLE VIOLENTLY JOLTED FORWARD AND THEN DROPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PUENTE HILLS CHRYSLER DODGE JEEP RAM (17280 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 513-0002), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,081.
Mfg Campaign: 11121125
Recall Date: Aug 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Corrective Action:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Additional Notes:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Mfg Campaign: 11120914
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Corrective Action:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Additional Notes:
ENGINE SHUT OFF WITHOUT WARNING WHILE DRIVING ON INTERSTATE HIGHWAY. RECEIVED MESSAGES SERVICE TRANSMISSION AND SERVICE ENGINE. COASTED TO STOP ON SHOULDER OF ROAD. CAR WOULD NOT RESTART FOR ABOUT 10 MINUTES. CHECKED CODES AFTERWARDS; SHOWS P0339 CRANKSHAFT POSITION SENSOR A CIRCUIT INTERMITTENT AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THIS PRESENTS A SERIOUS SAFETY ISSUE WHEN CAR ENGINE STOPS WITHOUT WARNING.
Mfg Campaign: 11120914
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Mfg Campaign: 11120697
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A LOWER BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (VATLAND CHRYSLER, 855 SOUTH US 1, VERO BEACH FL 32962, 772-316-1829) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 800.
Mfg Campaign: 11120697
Recall Date: Aug 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT LEASED A 2018 JEEP COMPASS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHUT DOWN, RESTARTED, AND SPONTANEOUSLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK POLE. THE "STOP SWITCH NOT ENGAGED" WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED UNKNOWN INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. POLICE REPORT NUMBER: 180800401 WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VATLAND CHRYSLER DODGE JEEP RAM, 855 SOUTH US HIGHWAY 1, VERO BEACH, FL 32962, (855) 859-5987), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 810. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 10/2/18*JB
Corrective Action:
TL* THE CONTACT LEASED A 2018 JEEP COMPASS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHUT DOWN, RESTARTED, AND SPONTANEOUSLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK POLE. THE "STOP SWITCH NOT ENGAGED" WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED UNKNOWN INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. POLICE REPORT NUMBER: 180800401 WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VATLAND CHRYSLER DODGE JEEP RAM, 855 SOUTH US HIGHWAY 1, VERO BEACH, FL 32962, (855) 859-5987), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 810. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 10/2/18*JB
Additional Notes:
TL* THE CONTACT LEASED A 2018 JEEP COMPASS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE SHUT DOWN, RESTARTED, AND SPONTANEOUSLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK POLE. THE "STOP SWITCH NOT ENGAGED" WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED UNKNOWN INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. POLICE REPORT NUMBER: 180800401 WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VATLAND CHRYSLER DODGE JEEP RAM, 855 SOUTH US HIGHWAY 1, VERO BEACH, FL 32962, (855) 859-5987), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 810. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT UPDATED 10/2/18*JB
Mfg Campaign: 11120074
Recall Date: Aug 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, 586-859-2500) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, 586-859-2500) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER DODGE JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, 586-859-2500) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Mfg Campaign: 11118493
Recall Date: Aug 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Corrective Action:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Additional Notes:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Mfg Campaign: 11115789
Recall Date: Aug 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Corrective Action:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Additional Notes:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Mfg Campaign: 11115789
Recall Date: Aug 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Corrective Action:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Additional Notes:
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Mfg Campaign: 11115789
Recall Date: Aug 5, 2018
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