Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Corrective Action:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Additional Notes:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Mfg Campaign: 11154042
Recall Date: Nov 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Corrective Action:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Additional Notes:
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Mfg Campaign: 11154042
Recall Date: Nov 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Corrective Action:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Additional Notes:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Mfg Campaign: 11151874
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Corrective Action:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Additional Notes:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Mfg Campaign: 11151874
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Corrective Action:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Additional Notes:
AT ABOUT 25 MPH THE BREAKS DIDN'T WORK WHEN APPLIED AND CAUSED AN ACCIDENT, SOME TIMES THE CAR SPEEDS UP EVEN WHEN GAS PEDAL IS NOT APPLIED, SOMETIMES WHEN I SHIFT TO DRIVE OR REVERSE THE D OR R INDICATOR FLASHING THEN I HAVE TO PARK AND TRY AGAIN.
Mfg Campaign: 11151874
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Corrective Action:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Additional Notes:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Mfg Campaign: 11150352
Recall Date: Nov 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Corrective Action:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Additional Notes:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Mfg Campaign: 11150352
Recall Date: Nov 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Corrective Action:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Additional Notes:
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Mfg Campaign: 11150352
Recall Date: Nov 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
NAVIGATION SCREEN LIGHTING IS AT HIGHEST SETTING WHILE IN REVERSE. THE BACK UP SCREEN IS SO BRIGHT THAT THE DRIVER IS TEMPORARILY BLINDED BY THE EXTREME BRIGHTNESS OF THE SCREEN THEN RETURNS TO NORMAL WHEN PUT IN DRIVE. THIS HAPPENS AT ANY BRIGHTNESS SETTING OF THE INSTRUMENT PANEL.
Corrective Action:
NAVIGATION SCREEN LIGHTING IS AT HIGHEST SETTING WHILE IN REVERSE. THE BACK UP SCREEN IS SO BRIGHT THAT THE DRIVER IS TEMPORARILY BLINDED BY THE EXTREME BRIGHTNESS OF THE SCREEN THEN RETURNS TO NORMAL WHEN PUT IN DRIVE. THIS HAPPENS AT ANY BRIGHTNESS SETTING OF THE INSTRUMENT PANEL.
Additional Notes:
NAVIGATION SCREEN LIGHTING IS AT HIGHEST SETTING WHILE IN REVERSE. THE BACK UP SCREEN IS SO BRIGHT THAT THE DRIVER IS TEMPORARILY BLINDED BY THE EXTREME BRIGHTNESS OF THE SCREEN THEN RETURNS TO NORMAL WHEN PUT IN DRIVE. THIS HAPPENS AT ANY BRIGHTNESS SETTING OF THE INSTRUMENT PANEL.
Mfg Campaign: 11150191
Recall Date: Nov 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Corrective Action:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Additional Notes:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Mfg Campaign: 11149696
Recall Date: Nov 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Corrective Action:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Additional Notes:
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Mfg Campaign: 11149696
Recall Date: Nov 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Corrective Action:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Additional Notes:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Mfg Campaign: 11145291
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Corrective Action:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Additional Notes:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Mfg Campaign: 11145291
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Corrective Action:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Additional Notes:
THE CAR WAS IN MOTION AND IN A MIDDLE OF THE STREET TURN OFF, WHEN THE ENGINE WAS CHECKED IT DIDN'T HAVE NO ENGINE OIL ON IT. THE CAR IS BRAND NEW NOT EVEN 5000 MILES ON IT. DIDN'T SHOW ANY WARNING BEFORE HAND MAKING IT A SAFETY ISSUE FOR THOSE LIKE ME TRAVELING WITH CHILDREN AND THE CAR STOPING OUT OF NOWHERE.
Mfg Campaign: 11145291
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR HAS SHUT OFF 3 TIMES WHILE DRIVING IN LAST WEEK. SIMPLY SHUTS DOWN IN MIDDLE OF A HIGHWAY OR SIDE STREET. *DT UPDATED 12/13/18*JB
Corrective Action:
CAR HAS SHUT OFF 3 TIMES WHILE DRIVING IN LAST WEEK. SIMPLY SHUTS DOWN IN MIDDLE OF A HIGHWAY OR SIDE STREET. *DT UPDATED 12/13/18*JB
Additional Notes:
CAR HAS SHUT OFF 3 TIMES WHILE DRIVING IN LAST WEEK. SIMPLY SHUTS DOWN IN MIDDLE OF A HIGHWAY OR SIDE STREET. *DT UPDATED 12/13/18*JB
Mfg Campaign: 11144169
Recall Date: Oct 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I AM REQUESTING FIAT CHRYSLER AUTO REPAIR ALL AIRBAGS THAT WERE DEPLOYED INCLUDING DASH AND SEAT BELTS. IN ADDITION THEIR WAS AN IMPORTANT SAFETY RECALL ON THE PASSENGER AIRBAG MODULE, WHICH IS ONE OF THE AIRBAGS THAT DEPLOYED. FIAT CHRYSLER AUTO HAS FAILED TO TAKE ANY ACCOUNTABILITY. AFTER PURCHASING A 2018 JEEP COMPASS TRAIL HAWK, TRAIL RATED VEHICLE, IN WHICH THREE AIRBAGS HAD BEEN DEPLOYED PRIOR TO PURCHASE, I TOOK THE CAR TO MY LOCAL MECHANIC AND BEING THAT THE CAR HAS NEVER BEEN IN ANY ACCIDENT, HE COULD NOT DETERMINE HOW THREE AIRBAGS COULD HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRAME OR ORIGINAL RADIATOR. AS A RESULT, I CONTACTED THE LOCAL DEALERSHIP AND ASKED THAT AN INSPECTION BE COMPLETED TO EXAMINE WHY THREE AIRBAGS WERE DEPLOYED ESPECIALLY SINCE THE VEHICLE HAD BEEN TAKEN INTO THE DEALERSHIP ON 1/24/2018, FOR A RECALL ON THE PASSENGER AIRBAG MODULE,RECALL T73/NHTSA 17V-732, WHICH JUST HAPPENS TO BE ONE OF THE THREE AIRBAGS LATER DEPLOYED. I DELIVERED THE CAR TO THE DEALERSHIP ON AUGUST 10, 2018 FOR AN INSPECTION APPOINTMENT, SCHEDULED FOR 8AM THE NEXT MORNING. BILL COMPLETED HIS INSPECTION WITHIN A FEW HOURS AND CALLED ME TO LET ME KNOW THAT THE INFORMATION HAD BEEN FORWARDED TO DETROIT. I RECEIVED A ONE PAGE FACTORY STOCKED LETTER EMAILED FROM FCA TAKING NO RESPONSIBILITY FOR THE DEPLOYMENT OF THREE AIRBAGS AND NO EXPLANATION. THE LETTER WQS NOT EVEN SIGNED BY A HUMAN BEING AND LACKED ANY ACCOUNTABILITY, AND EVEN FAILED TO ADDRESS THE RECALL ON THE PASSENGER AIRBAG MODULE, T73/NHTSA 17V-732, AS A POSSIBLE MALFUNCTION. THE LETTER IS CLEARLY CRAFTED TO AVOID ACCOUNTABILITY. I AM DEMANDING THAT FCA'S EXECUTIVE TEAM IMMEDIATELY LOOK INTO THIS MATTER AND TAKE FULL ACCOUNTABILITY FOR THE REPAIR OF THE DAMAGED CAUSE BY THE DEPLOYMENT OF 3 AIRBAGS.
Corrective Action:
I AM REQUESTING FIAT CHRYSLER AUTO REPAIR ALL AIRBAGS THAT WERE DEPLOYED INCLUDING DASH AND SEAT BELTS. IN ADDITION THEIR WAS AN IMPORTANT SAFETY RECALL ON THE PASSENGER AIRBAG MODULE, WHICH IS ONE OF THE AIRBAGS THAT DEPLOYED. FIAT CHRYSLER AUTO HAS FAILED TO TAKE ANY ACCOUNTABILITY. AFTER PURCHASING A 2018 JEEP COMPASS TRAIL HAWK, TRAIL RATED VEHICLE, IN WHICH THREE AIRBAGS HAD BEEN DEPLOYED PRIOR TO PURCHASE, I TOOK THE CAR TO MY LOCAL MECHANIC AND BEING THAT THE CAR HAS NEVER BEEN IN ANY ACCIDENT, HE COULD NOT DETERMINE HOW THREE AIRBAGS COULD HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRAME OR ORIGINAL RADIATOR. AS A RESULT, I CONTACTED THE LOCAL DEALERSHIP AND ASKED THAT AN INSPECTION BE COMPLETED TO EXAMINE WHY THREE AIRBAGS WERE DEPLOYED ESPECIALLY SINCE THE VEHICLE HAD BEEN TAKEN INTO THE DEALERSHIP ON 1/24/2018, FOR A RECALL ON THE PASSENGER AIRBAG MODULE,RECALL T73/NHTSA 17V-732, WHICH JUST HAPPENS TO BE ONE OF THE THREE AIRBAGS LATER DEPLOYED. I DELIVERED THE CAR TO THE DEALERSHIP ON AUGUST 10, 2018 FOR AN INSPECTION APPOINTMENT, SCHEDULED FOR 8AM THE NEXT MORNING. BILL COMPLETED HIS INSPECTION WITHIN A FEW HOURS AND CALLED ME TO LET ME KNOW THAT THE INFORMATION HAD BEEN FORWARDED TO DETROIT. I RECEIVED A ONE PAGE FACTORY STOCKED LETTER EMAILED FROM FCA TAKING NO RESPONSIBILITY FOR THE DEPLOYMENT OF THREE AIRBAGS AND NO EXPLANATION. THE LETTER WQS NOT EVEN SIGNED BY A HUMAN BEING AND LACKED ANY ACCOUNTABILITY, AND EVEN FAILED TO ADDRESS THE RECALL ON THE PASSENGER AIRBAG MODULE, T73/NHTSA 17V-732, AS A POSSIBLE MALFUNCTION. THE LETTER IS CLEARLY CRAFTED TO AVOID ACCOUNTABILITY. I AM DEMANDING THAT FCA'S EXECUTIVE TEAM IMMEDIATELY LOOK INTO THIS MATTER AND TAKE FULL ACCOUNTABILITY FOR THE REPAIR OF THE DAMAGED CAUSE BY THE DEPLOYMENT OF 3 AIRBAGS.
Additional Notes:
I AM REQUESTING FIAT CHRYSLER AUTO REPAIR ALL AIRBAGS THAT WERE DEPLOYED INCLUDING DASH AND SEAT BELTS. IN ADDITION THEIR WAS AN IMPORTANT SAFETY RECALL ON THE PASSENGER AIRBAG MODULE, WHICH IS ONE OF THE AIRBAGS THAT DEPLOYED. FIAT CHRYSLER AUTO HAS FAILED TO TAKE ANY ACCOUNTABILITY. AFTER PURCHASING A 2018 JEEP COMPASS TRAIL HAWK, TRAIL RATED VEHICLE, IN WHICH THREE AIRBAGS HAD BEEN DEPLOYED PRIOR TO PURCHASE, I TOOK THE CAR TO MY LOCAL MECHANIC AND BEING THAT THE CAR HAS NEVER BEEN IN ANY ACCIDENT, HE COULD NOT DETERMINE HOW THREE AIRBAGS COULD HAVE DEPLOYED. THERE WAS NO DAMAGE TO THE FRAME OR ORIGINAL RADIATOR. AS A RESULT, I CONTACTED THE LOCAL DEALERSHIP AND ASKED THAT AN INSPECTION BE COMPLETED TO EXAMINE WHY THREE AIRBAGS WERE DEPLOYED ESPECIALLY SINCE THE VEHICLE HAD BEEN TAKEN INTO THE DEALERSHIP ON 1/24/2018, FOR A RECALL ON THE PASSENGER AIRBAG MODULE,RECALL T73/NHTSA 17V-732, WHICH JUST HAPPENS TO BE ONE OF THE THREE AIRBAGS LATER DEPLOYED. I DELIVERED THE CAR TO THE DEALERSHIP ON AUGUST 10, 2018 FOR AN INSPECTION APPOINTMENT, SCHEDULED FOR 8AM THE NEXT MORNING. BILL COMPLETED HIS INSPECTION WITHIN A FEW HOURS AND CALLED ME TO LET ME KNOW THAT THE INFORMATION HAD BEEN FORWARDED TO DETROIT. I RECEIVED A ONE PAGE FACTORY STOCKED LETTER EMAILED FROM FCA TAKING NO RESPONSIBILITY FOR THE DEPLOYMENT OF THREE AIRBAGS AND NO EXPLANATION. THE LETTER WQS NOT EVEN SIGNED BY A HUMAN BEING AND LACKED ANY ACCOUNTABILITY, AND EVEN FAILED TO ADDRESS THE RECALL ON THE PASSENGER AIRBAG MODULE, T73/NHTSA 17V-732, AS A POSSIBLE MALFUNCTION. THE LETTER IS CLEARLY CRAFTED TO AVOID ACCOUNTABILITY. I AM DEMANDING THAT FCA'S EXECUTIVE TEAM IMMEDIATELY LOOK INTO THIS MATTER AND TAKE FULL ACCOUNTABILITY FOR THE REPAIR OF THE DAMAGED CAUSE BY THE DEPLOYMENT OF 3 AIRBAGS.
Mfg Campaign: 11142683
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Corrective Action:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Additional Notes:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Mfg Campaign: 11142254
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Corrective Action:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Additional Notes:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Mfg Campaign: 11142254
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Corrective Action:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Additional Notes:
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Mfg Campaign: 11142254
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN IDLING IN PARK, THREW A CHECK ENGINE AND SERVICE TRANSMISSION LIGHT. WHEN ATTEMPTING TO SHIFT INTO DRIVE, VEHICLE ROUGHLY SLAMS INTO GEAR AND IS UNABLE TO SWITCH GEARS ONCE DRIVING.
Corrective Action:
WHEN IDLING IN PARK, THREW A CHECK ENGINE AND SERVICE TRANSMISSION LIGHT. WHEN ATTEMPTING TO SHIFT INTO DRIVE, VEHICLE ROUGHLY SLAMS INTO GEAR AND IS UNABLE TO SWITCH GEARS ONCE DRIVING.
Additional Notes:
WHEN IDLING IN PARK, THREW A CHECK ENGINE AND SERVICE TRANSMISSION LIGHT. WHEN ATTEMPTING TO SHIFT INTO DRIVE, VEHICLE ROUGHLY SLAMS INTO GEAR AND IS UNABLE TO SWITCH GEARS ONCE DRIVING.
Mfg Campaign: 11141674
Recall Date: Oct 21, 2018
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