Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE CONTACT WAITED A FEW SECONDS, RESTARTED THE ENGINE, AND WAS ABLE TO CONTINUE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRYSTAL LAKE JEEP DODGE CHRYSLER RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 459-9000) WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT A QUART OF OIL HAD BEEN BURNED OFF SINCE THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE BURNING OF A LARGE AMOUNT OF OIL WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 8,300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE CONTACT WAITED A FEW SECONDS, RESTARTED THE ENGINE, AND WAS ABLE TO CONTINUE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRYSTAL LAKE JEEP DODGE CHRYSLER RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 459-9000) WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT A QUART OF OIL HAD BEEN BURNED OFF SINCE THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE BURNING OF A LARGE AMOUNT OF OIL WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 8,300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE CONTACT WAITED A FEW SECONDS, RESTARTED THE ENGINE, AND WAS ABLE TO CONTINUE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRYSTAL LAKE JEEP DODGE CHRYSLER RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 459-9000) WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT A QUART OF OIL HAD BEEN BURNED OFF SINCE THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE BURNING OF A LARGE AMOUNT OF OIL WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 8,300.
Mfg Campaign: 11192405
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 11192428
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC ON A BUSY HIGHWAY WHEN MY BRAND NEW 2018 JEEP COMPASS STALLED OUT. I HAD TO QUICKLY DRIFT TO SAFETY AND PUT ON MY HAZARD LIGHTS AND TRY TO START THE CAR AGAIN. I TOOK ABOUT A MINUTE TO START AGAIN. AFTER THAT IT HAPPENED SEVERAL MORE TIMES ALL WHEN I WAS IN THE MIDDLE OF DRIVING. I CALLED THE DEALER AND WAS TOLD THAT IT USUALLY MEANS IT NEEDS AN OIL CHANGE. I HAD THE CAR FOR 3 MONTHS AND WAS TOLD I SHOULD CHECK THE OIL EVERY 500 TO 1000 MILES EVEN THOUGH THE CAR TAKES OIL AND SHOULD BE GOOD FOR ABOUT 5,000 MILES. NEVER ONCE DID I RECEIVE ANY WARNING LIGHTS. I FEAR FOR MY SAFETY WHEN DRIVING THIS VEHICLES. *DT *DT*JB
Corrective Action:
I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC ON A BUSY HIGHWAY WHEN MY BRAND NEW 2018 JEEP COMPASS STALLED OUT. I HAD TO QUICKLY DRIFT TO SAFETY AND PUT ON MY HAZARD LIGHTS AND TRY TO START THE CAR AGAIN. I TOOK ABOUT A MINUTE TO START AGAIN. AFTER THAT IT HAPPENED SEVERAL MORE TIMES ALL WHEN I WAS IN THE MIDDLE OF DRIVING. I CALLED THE DEALER AND WAS TOLD THAT IT USUALLY MEANS IT NEEDS AN OIL CHANGE. I HAD THE CAR FOR 3 MONTHS AND WAS TOLD I SHOULD CHECK THE OIL EVERY 500 TO 1000 MILES EVEN THOUGH THE CAR TAKES OIL AND SHOULD BE GOOD FOR ABOUT 5,000 MILES. NEVER ONCE DID I RECEIVE ANY WARNING LIGHTS. I FEAR FOR MY SAFETY WHEN DRIVING THIS VEHICLES. *DT *DT*JB
Additional Notes:
I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC ON A BUSY HIGHWAY WHEN MY BRAND NEW 2018 JEEP COMPASS STALLED OUT. I HAD TO QUICKLY DRIFT TO SAFETY AND PUT ON MY HAZARD LIGHTS AND TRY TO START THE CAR AGAIN. I TOOK ABOUT A MINUTE TO START AGAIN. AFTER THAT IT HAPPENED SEVERAL MORE TIMES ALL WHEN I WAS IN THE MIDDLE OF DRIVING. I CALLED THE DEALER AND WAS TOLD THAT IT USUALLY MEANS IT NEEDS AN OIL CHANGE. I HAD THE CAR FOR 3 MONTHS AND WAS TOLD I SHOULD CHECK THE OIL EVERY 500 TO 1000 MILES EVEN THOUGH THE CAR TAKES OIL AND SHOULD BE GOOD FOR ABOUT 5,000 MILES. NEVER ONCE DID I RECEIVE ANY WARNING LIGHTS. I FEAR FOR MY SAFETY WHEN DRIVING THIS VEHICLES. *DT *DT*JB
Mfg Campaign: 11191081
Recall Date: Mar 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Corrective Action:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Additional Notes:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Mfg Campaign: 11186582
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Corrective Action:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Additional Notes:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Mfg Campaign: 11186582
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Corrective Action:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Additional Notes:
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Mfg Campaign: 11186582
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Corrective Action:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Additional Notes:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Mfg Campaign: 11186584
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Corrective Action:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Additional Notes:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Mfg Campaign: 11186584
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Corrective Action:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Additional Notes:
I TAKE MY VEHICLE IN FOR REGULAR OIL CHANGES, HOWEVER, ON TWO OCCASIONS THEY SERVICE TECHNICIANS HAVE NOTIFIED ME THAT MY OIL IS ALMOST COMPLETELY OUT. I HAVE BEEN GETTING MY CAR SERVICES AT THE JEEP DEALERSHIP. FOR SOME REASON, MY CAR APPEARS TO BE CONSUMING RIDICULOUS AMOUNTS OF OIL AND THEY DON'T KNOW WHY. THE JUST KEEP TELLING ME TO COME BACK TO GET ANOTHER OIL CHANGE. I'M GOING THROUGH SEVERAL QUARTERS FULL SYNTHETIC QUARTS EVERY THOUSAND OR SO MILES. THE VEHICLE IS NOT LEAKING OIL ANYWHERE; AS I PARK IN THE SAME SPOTS AT WORK AND AT HOME AND HAVE SEEN NOTHING LEAKING. I HAVE BEEN NOTIFIED FROM THE DEALERSHIP THAT THIS IS A *SEPARATE AND UNRELATED ISSUE* TO THE ELECTRONIC ISSUES THAT ARE CAUSING THE VEHICLE TO STALL WITHOUT NOTICE, WHILE IN MOTION.
Mfg Campaign: 11186584
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLED ON FOUR DIFFERENT OCCASIONS ON TWO DIFFERENT DATES, TWICE WHILE YIELDING TO INTERSTATE RAMP, ONCE WHILE STOPPED AT TRAFFIC LIGHT, AND ONCE WHILE IN MOTION ON CITY STREET.. VEHICLE HAD TO BE PLACED IN PARK TO RESTART AND DID NOT ENGAGE IMMEDIATELY, ONLY AFTER MULTIPLE ATTEMPTS AND FAILED TURNOVER. REPORTED STALLS OCCURRED IN VARYIED TEMPERATURES. VEHICLE IS 4 MONTHS OLD.
Corrective Action:
VEHICLE STALLED ON FOUR DIFFERENT OCCASIONS ON TWO DIFFERENT DATES, TWICE WHILE YIELDING TO INTERSTATE RAMP, ONCE WHILE STOPPED AT TRAFFIC LIGHT, AND ONCE WHILE IN MOTION ON CITY STREET.. VEHICLE HAD TO BE PLACED IN PARK TO RESTART AND DID NOT ENGAGE IMMEDIATELY, ONLY AFTER MULTIPLE ATTEMPTS AND FAILED TURNOVER. REPORTED STALLS OCCURRED IN VARYIED TEMPERATURES. VEHICLE IS 4 MONTHS OLD.
Additional Notes:
VEHICLE STALLED ON FOUR DIFFERENT OCCASIONS ON TWO DIFFERENT DATES, TWICE WHILE YIELDING TO INTERSTATE RAMP, ONCE WHILE STOPPED AT TRAFFIC LIGHT, AND ONCE WHILE IN MOTION ON CITY STREET.. VEHICLE HAD TO BE PLACED IN PARK TO RESTART AND DID NOT ENGAGE IMMEDIATELY, ONLY AFTER MULTIPLE ATTEMPTS AND FAILED TURNOVER. REPORTED STALLS OCCURRED IN VARYIED TEMPERATURES. VEHICLE IS 4 MONTHS OLD.
Mfg Campaign: 11186684
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUTS OFF WITH NO WARNING WHILE IN MOTION, WE EXPERIENCED THIS 3 TIMES IN THE PAST FEW MONTHS. THE LAST TIME IT HAPPENED WE ALMOST GOT REAR-ENDED BY A SEMI TRUCK WHILE DRIVING ON THE STREET, LUCKILY THE DRIVER WAS ABLE TO PULL AROUND US HONKING HIS HORN THE WHOLE WAY THROUGH. I CALLED JEEP/ CHRYSLER CORPORATE TO EXPRESS THE SAFETY CONCERNS AND THEY ADVISED THAT "THE ENGINE WAS DESIGNED TO SHUT OFF WHEN THE OIL WAS LOW TO PROTECT ITSELF". I REPLIED THAT THE VALUE OF AN ENGINE DOES NOT COMPARE TO THE SAFETY OF MY FAMILY OR OTHER MOTORIST. THE DEALERSHIP TRACED THE ISSUE BACK TO THE OIL CONSUMPTION ON THE 4 CYLINDER ENGINES, THEY CLAIM THAT THROUGH THEIR OWN GUIDELINES IT IS OK FOR THE JEEP COMPASS TO BURN 1 QUART OF OIL EVERY 2,000 MILES (SEEMS HIGH). THE ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND IS DESIGNED TO SHUT OFF WHEN THE OIL IS LOW. THE 2018 JEEP COMPASS DOES NOT HAVE AN OIL PRESSURE GAUGE SO DRIVERS DO NOT HAVE A WARNING AS TO WHEN THE VEHICLE MAY POTENTIALLY SHUT-OFF. I COMPLAINED ABOUT THAT AS WELL AND THEIR RESPONSE WAS FOR ME TO CHECK AND ADD OIL EVERY TIME I PUMP GAS, SOMETHING YOU DON'T EXPECT TO DO ON A NEW VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT THERE ARE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT HIS HANDS WERE TIED UNTIL CHRYSLER ISSUES A RECALL.
Corrective Action:
THE ENGINE SHUTS OFF WITH NO WARNING WHILE IN MOTION, WE EXPERIENCED THIS 3 TIMES IN THE PAST FEW MONTHS. THE LAST TIME IT HAPPENED WE ALMOST GOT REAR-ENDED BY A SEMI TRUCK WHILE DRIVING ON THE STREET, LUCKILY THE DRIVER WAS ABLE TO PULL AROUND US HONKING HIS HORN THE WHOLE WAY THROUGH. I CALLED JEEP/ CHRYSLER CORPORATE TO EXPRESS THE SAFETY CONCERNS AND THEY ADVISED THAT "THE ENGINE WAS DESIGNED TO SHUT OFF WHEN THE OIL WAS LOW TO PROTECT ITSELF". I REPLIED THAT THE VALUE OF AN ENGINE DOES NOT COMPARE TO THE SAFETY OF MY FAMILY OR OTHER MOTORIST. THE DEALERSHIP TRACED THE ISSUE BACK TO THE OIL CONSUMPTION ON THE 4 CYLINDER ENGINES, THEY CLAIM THAT THROUGH THEIR OWN GUIDELINES IT IS OK FOR THE JEEP COMPASS TO BURN 1 QUART OF OIL EVERY 2,000 MILES (SEEMS HIGH). THE ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND IS DESIGNED TO SHUT OFF WHEN THE OIL IS LOW. THE 2018 JEEP COMPASS DOES NOT HAVE AN OIL PRESSURE GAUGE SO DRIVERS DO NOT HAVE A WARNING AS TO WHEN THE VEHICLE MAY POTENTIALLY SHUT-OFF. I COMPLAINED ABOUT THAT AS WELL AND THEIR RESPONSE WAS FOR ME TO CHECK AND ADD OIL EVERY TIME I PUMP GAS, SOMETHING YOU DON'T EXPECT TO DO ON A NEW VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT THERE ARE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT HIS HANDS WERE TIED UNTIL CHRYSLER ISSUES A RECALL.
Additional Notes:
THE ENGINE SHUTS OFF WITH NO WARNING WHILE IN MOTION, WE EXPERIENCED THIS 3 TIMES IN THE PAST FEW MONTHS. THE LAST TIME IT HAPPENED WE ALMOST GOT REAR-ENDED BY A SEMI TRUCK WHILE DRIVING ON THE STREET, LUCKILY THE DRIVER WAS ABLE TO PULL AROUND US HONKING HIS HORN THE WHOLE WAY THROUGH. I CALLED JEEP/ CHRYSLER CORPORATE TO EXPRESS THE SAFETY CONCERNS AND THEY ADVISED THAT "THE ENGINE WAS DESIGNED TO SHUT OFF WHEN THE OIL WAS LOW TO PROTECT ITSELF". I REPLIED THAT THE VALUE OF AN ENGINE DOES NOT COMPARE TO THE SAFETY OF MY FAMILY OR OTHER MOTORIST. THE DEALERSHIP TRACED THE ISSUE BACK TO THE OIL CONSUMPTION ON THE 4 CYLINDER ENGINES, THEY CLAIM THAT THROUGH THEIR OWN GUIDELINES IT IS OK FOR THE JEEP COMPASS TO BURN 1 QUART OF OIL EVERY 2,000 MILES (SEEMS HIGH). THE ENGINE BURNS THROUGH OIL AT AN ALARMING RATE AND IS DESIGNED TO SHUT OFF WHEN THE OIL IS LOW. THE 2018 JEEP COMPASS DOES NOT HAVE AN OIL PRESSURE GAUGE SO DRIVERS DO NOT HAVE A WARNING AS TO WHEN THE VEHICLE MAY POTENTIALLY SHUT-OFF. I COMPLAINED ABOUT THAT AS WELL AND THEIR RESPONSE WAS FOR ME TO CHECK AND ADD OIL EVERY TIME I PUMP GAS, SOMETHING YOU DON'T EXPECT TO DO ON A NEW VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT THERE ARE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT HIS HANDS WERE TIED UNTIL CHRYSLER ISSUES A RECALL.
Mfg Campaign: 11185722
Recall Date: Mar 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Corrective Action:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Additional Notes:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Mfg Campaign: 11185428
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Corrective Action:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Additional Notes:
AFTER STARTING CAR AND DRIVING FOR 2 MINUTES EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION, UPON TURNING OFF THE CAR AND RESTARTING WHILE TURNING RIGHT THE LOW PRESSURE SENSOR APPEARS THEN DISAPPEARS AND SERVICE ENGINE WARNING COMES ON CAR COMPLETELY SHUTS OFF WHILE IN MOTION WITH NO WARNING AFTER THE ALARM DISAPPEARS OFF DASH. THIS OCCURRED MULTIPLE TIMES WHILE DRIVING IN BUSY INTERSECTIONS. IT ALSO OCCURRED WHEN THE CAR GOT TOWED BACK TO DEALERSHIP.
Mfg Campaign: 11185428
Recall Date: Mar 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
Corrective Action:
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
Additional Notes:
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
Mfg Campaign: 11184771
Recall Date: Mar 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Corrective Action:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Additional Notes:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Mfg Campaign: 11183774
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Corrective Action:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Additional Notes:
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Mfg Campaign: 11183774
Recall Date: Mar 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Corrective Action:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Additional Notes:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Mfg Campaign: 11183609
Recall Date: Mar 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Corrective Action:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Additional Notes:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Mfg Campaign: 11183609
Recall Date: Mar 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Corrective Action:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Additional Notes:
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Mfg Campaign: 11183609
Recall Date: Mar 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD. A LOG TRUCK WAS COMING BUT I HAD ENOUGH TIME TO PULL OUT AND ACCELERATE WITHOUT CREATING A NEED FOR THE LOG TRUCK TO BRAKE. AS I BEGAN TO PULL OUT, MY JEEP DIED WITH THE NOSE SLIGHTLY INTO THE LANE OF ONCOMING TRAFFIC. FORTUNATELY NO ACCIDENT FOLLOWED. I WAS ABLE TO GET THE JEEP STARTED AFTER A MINUTE AND DROVE STRAIGHT TO THE SERVICE CENTER. THEY SAID IT WAS DUE TO LOW OIL AND THAT IT WAS AN ENGINE PROTECTION FEATURE. HEY JEEP/CHRYLSER...HOW IS AN ENGINE PROTECTION FEATURE THAT PROVIDES NO WARNING A BETTER OPTION THAN THE VEHICLE STALLING IN THE PATH OF ONCOMING TRAFFIC? SINCE THOSE INCIDENTS, I NOTICE I BURN OIL FAST AND SPEND MORE MONEY CONSTANTLY POURING OIL INTO MY JEEP THAN I DO ON MY 2005 SILVERADO WITH OVER 115,000 MILES. EITHER INSTALL A SENSOR THAT ALERTS THE DRIVER OF A LOW OIL CONDITION PRIOR TO THE JEEP STALLING IN TRAFFIC OR RETHINK YOUR DESIGN! WHAT IF IT WAS YOUR FAMILY IN THE VEHICLE? NOW MY JEEP HESITATES WHEN I NEED TO ACCELERATE, BUT DOES NOT STALL SINCE I ADD A QUART FREQUENTLY.
Corrective Action:
I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD. A LOG TRUCK WAS COMING BUT I HAD ENOUGH TIME TO PULL OUT AND ACCELERATE WITHOUT CREATING A NEED FOR THE LOG TRUCK TO BRAKE. AS I BEGAN TO PULL OUT, MY JEEP DIED WITH THE NOSE SLIGHTLY INTO THE LANE OF ONCOMING TRAFFIC. FORTUNATELY NO ACCIDENT FOLLOWED. I WAS ABLE TO GET THE JEEP STARTED AFTER A MINUTE AND DROVE STRAIGHT TO THE SERVICE CENTER. THEY SAID IT WAS DUE TO LOW OIL AND THAT IT WAS AN ENGINE PROTECTION FEATURE. HEY JEEP/CHRYLSER...HOW IS AN ENGINE PROTECTION FEATURE THAT PROVIDES NO WARNING A BETTER OPTION THAN THE VEHICLE STALLING IN THE PATH OF ONCOMING TRAFFIC? SINCE THOSE INCIDENTS, I NOTICE I BURN OIL FAST AND SPEND MORE MONEY CONSTANTLY POURING OIL INTO MY JEEP THAN I DO ON MY 2005 SILVERADO WITH OVER 115,000 MILES. EITHER INSTALL A SENSOR THAT ALERTS THE DRIVER OF A LOW OIL CONDITION PRIOR TO THE JEEP STALLING IN TRAFFIC OR RETHINK YOUR DESIGN! WHAT IF IT WAS YOUR FAMILY IN THE VEHICLE? NOW MY JEEP HESITATES WHEN I NEED TO ACCELERATE, BUT DOES NOT STALL SINCE I ADD A QUART FREQUENTLY.
Additional Notes:
I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD. A LOG TRUCK WAS COMING BUT I HAD ENOUGH TIME TO PULL OUT AND ACCELERATE WITHOUT CREATING A NEED FOR THE LOG TRUCK TO BRAKE. AS I BEGAN TO PULL OUT, MY JEEP DIED WITH THE NOSE SLIGHTLY INTO THE LANE OF ONCOMING TRAFFIC. FORTUNATELY NO ACCIDENT FOLLOWED. I WAS ABLE TO GET THE JEEP STARTED AFTER A MINUTE AND DROVE STRAIGHT TO THE SERVICE CENTER. THEY SAID IT WAS DUE TO LOW OIL AND THAT IT WAS AN ENGINE PROTECTION FEATURE. HEY JEEP/CHRYLSER...HOW IS AN ENGINE PROTECTION FEATURE THAT PROVIDES NO WARNING A BETTER OPTION THAN THE VEHICLE STALLING IN THE PATH OF ONCOMING TRAFFIC? SINCE THOSE INCIDENTS, I NOTICE I BURN OIL FAST AND SPEND MORE MONEY CONSTANTLY POURING OIL INTO MY JEEP THAN I DO ON MY 2005 SILVERADO WITH OVER 115,000 MILES. EITHER INSTALL A SENSOR THAT ALERTS THE DRIVER OF A LOW OIL CONDITION PRIOR TO THE JEEP STALLING IN TRAFFIC OR RETHINK YOUR DESIGN! WHAT IF IT WAS YOUR FAMILY IN THE VEHICLE? NOW MY JEEP HESITATES WHEN I NEED TO ACCELERATE, BUT DOES NOT STALL SINCE I ADD A QUART FREQUENTLY.
Mfg Campaign: 11183227
Recall Date: Feb 28, 2019
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