Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Corrective Action:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Additional Notes:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Mfg Campaign: 11205015
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Corrective Action:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Additional Notes:
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Mfg Campaign: 11205015
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Corrective Action:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Additional Notes:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Mfg Campaign: 11204130
Recall Date: Apr 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Corrective Action:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Additional Notes:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Mfg Campaign: 11204130
Recall Date: Apr 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Corrective Action:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Additional Notes:
WHILE ACCELERATING ONTO A HIGHWAY, MY VEHICLE SUDDENLY SHUT OFF. I IMMEDIATELY PUT HAZARDS ON, TRIED TO PULL TO THE SIDE, STOPPED AND TRIED TURNING THE CAR BACK ON, AFTER 2 ATTEMPTS IT TURNED BACK ON BUT I WAS SCARED THE ENTIRE HOUR LONG RIDE HOME SO DROVE IN THE SLOW LANE SO THAT I COULD PULL RIGHT OFF THE HIGHWAY IF IT HAPPENED AGAIN. I TOOK THE VEHICLE FOR SERVICE AND THEY SAID IT WAS THE HOOD LATCH SENSOR. THEY REPLACED IT AND IT WORKED FINE FOR A MONTH OR SO THEN AGAIN THIS HAPPENED WHILE DRIVING DOWN THE ROAD ABOUT 40 MPH, CAR SUDDENLY SHUT OFF. AGAIN ANOTHER SCARY EXPERIENCE. TOOK THE CAR BACK AND THEY SAID THE ACTUAL HOOD LATCH NEEDED TO BE REPLACED. PULLED OUT OF SERVICE CENTER AND IT HAPPENED AGAIN, PULLED BACK IN TO SERVICE CENTER AND A DAY LATER THEY CALLED AND SAID HOOD NEEDED REALIGNMENT. WORKED AGAIN FOR A FEW MONTHS THEN TODAY, AGAIN DRIVING DOWN THE ROAD, OIL PRESSURE LOW WARNING FLASHED ON MY DASH THEN WENT OFF, THE CHECK ENGINE LIGHT FLASHED ON THEN YET ANOTHER WARNING THAT READ SWITCH TO P THEN DESIRED GEAR. CAR THEN LOST ALMOST ALL POWER BUT LUCKILY HAD JUST ENOUGH POWER TO GET ME TO A SIDE ROAD WHERE I BARELY MADE IT ONTO THE ROAD BEFORE IT SHUT OFF. I TRIED TURNING IT BACK ON AND AFTER 2 TRIES IT POWERED ON BUT WHEN I PUT INTO DRIVE AND HIT THE GAS, IT WOULD NOT MOVE. IT WAS LIKE IT WOULD NOT ENGAGE IN GEAR. THIS IS AN EXTREME SAFETY HAZARD AS THIS VEHICLE SUDDENLY STOP WITHOUT WARNING WHILE DRIVING.
Mfg Campaign: 11204130
Recall Date: Apr 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Mfg Campaign: 11203632
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TUNKHANNOCK AUTOMART, 509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. *BF *JB
Mfg Campaign: 11203632
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Mfg Campaign: 11203675
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS MERGING INTO HIGHWAY TRAFFIC, THE ACCELERATOR PEDAL SUDDENLY BECAME STUCK AND CAUSED THE VEHICLE TO ACCELERATE. DURING THE FAILURE, THE SPEED INCREASED TO MORE THAN APPROXIMATELY 80 MPH AND SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE SERVICE ENGINE AND THROTTLE. THE ACCELERATOR PEDAL EVENTUALLY BECAME UNSTUCK AND THE VEHICLE WAS SHUT OFF. AFTER RESTARTING THE ENGINE, THE SENSOR WARNINGS WERE NO LONGER ILLUMINATED AND THE VEHICLE OPERATED NORMALLY. FALLS MOTOR CITY (4100 STATE RD, CUYAHOGA FALL, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,817.
Mfg Campaign: 11203675
Recall Date: Apr 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TUNKHANNOCK AUTOMART (509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TUNKHANNOCK AUTOMART (509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE SUDDENLY OCCURRED. THE CONTACT LATER DISCOVERED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TUNKHANNOCK AUTOMART (509 JOSEPH HUNTER HWY, TUNKANNOCK, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Mfg Campaign: 11203352
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Corrective Action:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Additional Notes:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Mfg Campaign: 11203404
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Corrective Action:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Additional Notes:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Mfg Campaign: 11203404
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Corrective Action:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Additional Notes:
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Mfg Campaign: 11203404
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE PARKING BREAK ENGAGES BY ITSELF WHEN PARKED
Corrective Action:
THE PARKING BREAK ENGAGES BY ITSELF WHEN PARKED
Additional Notes:
THE PARKING BREAK ENGAGES BY ITSELF WHEN PARKED
Mfg Campaign: 11203105
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mfg Campaign: 11202823
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mfg Campaign: 11202823
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mfg Campaign: 11202823
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mfg Campaign: 11202823
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mfg Campaign: 11202823
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I LEASED A 2018 JEEP COMPASS LIMITED 4X4 - WAS DRIVING WENT TO ONTO A SIDE STREET FROM A BUSY MAIN STREET , MY JEEP STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON FOR A SPLIT SECOND , AS I COSTED OFF TO THE SIDE OF THE ROAD - MY VEHICLE WOULD NOT RESTART RIGHT AWAY - IT TOOK A MINUTE TO RESTART - THE VEHICLE IS ONLY 6 MONTHS OLD AND ONLY HAS 5095 MILE ON IT - I TOOK IT TO THE DEALERSHIP AND THE SERVICE GUY STATED THAT THE ENGINE IS KNOWN FOR" BURNING OIL " OR USING MORE THAN USUAL AND THERE WOULD NEED TO BE A CASE STARTED ON THIS TO SEE IF THE VEHICLE WILL BE REPAIRED . THIS IS NOT ACCEPTABLE TO ME THIS IS A BRAND NEW CAR - THERE SHOULD NOT BE ANY ISSUES . THE COMPANY SHOULD STAND BEHIND THE CUSTOMER - NOT MAKE THEM TAKE THE PRODUCT BACK AND FOURTH 3 OR 4 TIMES BEFORE THEY WILL DO ANYTHING
Corrective Action:
I LEASED A 2018 JEEP COMPASS LIMITED 4X4 - WAS DRIVING WENT TO ONTO A SIDE STREET FROM A BUSY MAIN STREET , MY JEEP STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON FOR A SPLIT SECOND , AS I COSTED OFF TO THE SIDE OF THE ROAD - MY VEHICLE WOULD NOT RESTART RIGHT AWAY - IT TOOK A MINUTE TO RESTART - THE VEHICLE IS ONLY 6 MONTHS OLD AND ONLY HAS 5095 MILE ON IT - I TOOK IT TO THE DEALERSHIP AND THE SERVICE GUY STATED THAT THE ENGINE IS KNOWN FOR" BURNING OIL " OR USING MORE THAN USUAL AND THERE WOULD NEED TO BE A CASE STARTED ON THIS TO SEE IF THE VEHICLE WILL BE REPAIRED . THIS IS NOT ACCEPTABLE TO ME THIS IS A BRAND NEW CAR - THERE SHOULD NOT BE ANY ISSUES . THE COMPANY SHOULD STAND BEHIND THE CUSTOMER - NOT MAKE THEM TAKE THE PRODUCT BACK AND FOURTH 3 OR 4 TIMES BEFORE THEY WILL DO ANYTHING
Additional Notes:
I LEASED A 2018 JEEP COMPASS LIMITED 4X4 - WAS DRIVING WENT TO ONTO A SIDE STREET FROM A BUSY MAIN STREET , MY JEEP STALLED AND THE LOW OIL PRESSURE LIGHT CAME ON FOR A SPLIT SECOND , AS I COSTED OFF TO THE SIDE OF THE ROAD - MY VEHICLE WOULD NOT RESTART RIGHT AWAY - IT TOOK A MINUTE TO RESTART - THE VEHICLE IS ONLY 6 MONTHS OLD AND ONLY HAS 5095 MILE ON IT - I TOOK IT TO THE DEALERSHIP AND THE SERVICE GUY STATED THAT THE ENGINE IS KNOWN FOR" BURNING OIL " OR USING MORE THAN USUAL AND THERE WOULD NEED TO BE A CASE STARTED ON THIS TO SEE IF THE VEHICLE WILL BE REPAIRED . THIS IS NOT ACCEPTABLE TO ME THIS IS A BRAND NEW CAR - THERE SHOULD NOT BE ANY ISSUES . THE COMPANY SHOULD STAND BEHIND THE CUSTOMER - NOT MAKE THEM TAKE THE PRODUCT BACK AND FOURTH 3 OR 4 TIMES BEFORE THEY WILL DO ANYTHING
Mfg Campaign: 11197229
Recall Date: Apr 18, 2019
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