Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Corrective Action:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Additional Notes:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Mfg Campaign: 11252802
Recall Date: Sep 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Corrective Action:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Additional Notes:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Mfg Campaign: 11252308
Recall Date: Aug 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Corrective Action:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Additional Notes:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Mfg Campaign: 11252308
Recall Date: Aug 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Corrective Action:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Additional Notes:
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Mfg Campaign: 11252308
Recall Date: Aug 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHY HAS THIS NOT BEEN RECALLED. HAD MY JEEP AT THE DEALER YESTERDAY, FOR ANOTHER OIL CHANGE, ABOUT 2000 MILES BEFORE I WAS DUE. THE LAST OIL CHANGE WAS AROUND 9500 MILES. THEY SAID, THERE WAS NO OIL IN MY CAR WHEN HE CHECKED. IT HAS JUST UNDER 13,000 MILES ON IT AND FOR THE SECOND TIME IN 5 DAYS, THE ENGINE JUST SHUT OFF WHILE DRIVING. SO I HAVE NOW ALMOST GOTTEN REAR-ENDED TWICE. I HAVE TO DRIFT TO THE SIDE, PUT THE CAR IN PARK, SHUT IT OFF ENTIRELY, THEN RESTART, YESTERDAY IT TOOK 3 TRIES TO GET IT TO RESTART. I WAS TOLD, I NEED TO DRIVE ANOTHER 2000 MILES AND COME BACK SO THEY CAN CHECK MY DIP STICK, WHICH THEY MARKED YESTERDAY. IRONICALLY WHILE I WAS CHECKING OUT, THERE WAS A WOMAN THERE, PICKING UP HER COMPASS FROM THEM AFTER A WEEK, BECAUSE THEY WERE REPLACING HER ENGINE. EARLIER THIS MONTH I WAS TALKING TO A FAMILY FRIEND. HER COMPASS HAD JUST COME BACK FROM THE SAME DEALER, AFTER HAVING THE ENGINE REPLACED FOR THE SAME THING. SO WHY, AM I STILL HAVING TO DRIVE A CAR, WHEN THIS IS A KNOWN ISSUE? FROM READING OTHER COMPLAINTS, SOUNDS LIKE SOME HAVE NOT HAD AS EASY OF A PULL OFF AS HAVE AND ARE STUCK IN HARMS WAY WHEN IT HAPPENS TO THEM. IS IT GOING TO TAKE SOMEONE DYING FOR THIS ISSUE TO BECOME A RECALL??
Corrective Action:
WHY HAS THIS NOT BEEN RECALLED. HAD MY JEEP AT THE DEALER YESTERDAY, FOR ANOTHER OIL CHANGE, ABOUT 2000 MILES BEFORE I WAS DUE. THE LAST OIL CHANGE WAS AROUND 9500 MILES. THEY SAID, THERE WAS NO OIL IN MY CAR WHEN HE CHECKED. IT HAS JUST UNDER 13,000 MILES ON IT AND FOR THE SECOND TIME IN 5 DAYS, THE ENGINE JUST SHUT OFF WHILE DRIVING. SO I HAVE NOW ALMOST GOTTEN REAR-ENDED TWICE. I HAVE TO DRIFT TO THE SIDE, PUT THE CAR IN PARK, SHUT IT OFF ENTIRELY, THEN RESTART, YESTERDAY IT TOOK 3 TRIES TO GET IT TO RESTART. I WAS TOLD, I NEED TO DRIVE ANOTHER 2000 MILES AND COME BACK SO THEY CAN CHECK MY DIP STICK, WHICH THEY MARKED YESTERDAY. IRONICALLY WHILE I WAS CHECKING OUT, THERE WAS A WOMAN THERE, PICKING UP HER COMPASS FROM THEM AFTER A WEEK, BECAUSE THEY WERE REPLACING HER ENGINE. EARLIER THIS MONTH I WAS TALKING TO A FAMILY FRIEND. HER COMPASS HAD JUST COME BACK FROM THE SAME DEALER, AFTER HAVING THE ENGINE REPLACED FOR THE SAME THING. SO WHY, AM I STILL HAVING TO DRIVE A CAR, WHEN THIS IS A KNOWN ISSUE? FROM READING OTHER COMPLAINTS, SOUNDS LIKE SOME HAVE NOT HAD AS EASY OF A PULL OFF AS HAVE AND ARE STUCK IN HARMS WAY WHEN IT HAPPENS TO THEM. IS IT GOING TO TAKE SOMEONE DYING FOR THIS ISSUE TO BECOME A RECALL??
Additional Notes:
WHY HAS THIS NOT BEEN RECALLED. HAD MY JEEP AT THE DEALER YESTERDAY, FOR ANOTHER OIL CHANGE, ABOUT 2000 MILES BEFORE I WAS DUE. THE LAST OIL CHANGE WAS AROUND 9500 MILES. THEY SAID, THERE WAS NO OIL IN MY CAR WHEN HE CHECKED. IT HAS JUST UNDER 13,000 MILES ON IT AND FOR THE SECOND TIME IN 5 DAYS, THE ENGINE JUST SHUT OFF WHILE DRIVING. SO I HAVE NOW ALMOST GOTTEN REAR-ENDED TWICE. I HAVE TO DRIFT TO THE SIDE, PUT THE CAR IN PARK, SHUT IT OFF ENTIRELY, THEN RESTART, YESTERDAY IT TOOK 3 TRIES TO GET IT TO RESTART. I WAS TOLD, I NEED TO DRIVE ANOTHER 2000 MILES AND COME BACK SO THEY CAN CHECK MY DIP STICK, WHICH THEY MARKED YESTERDAY. IRONICALLY WHILE I WAS CHECKING OUT, THERE WAS A WOMAN THERE, PICKING UP HER COMPASS FROM THEM AFTER A WEEK, BECAUSE THEY WERE REPLACING HER ENGINE. EARLIER THIS MONTH I WAS TALKING TO A FAMILY FRIEND. HER COMPASS HAD JUST COME BACK FROM THE SAME DEALER, AFTER HAVING THE ENGINE REPLACED FOR THE SAME THING. SO WHY, AM I STILL HAVING TO DRIVE A CAR, WHEN THIS IS A KNOWN ISSUE? FROM READING OTHER COMPLAINTS, SOUNDS LIKE SOME HAVE NOT HAD AS EASY OF A PULL OFF AS HAVE AND ARE STUCK IN HARMS WAY WHEN IT HAPPENS TO THEM. IS IT GOING TO TAKE SOMEONE DYING FOR THIS ISSUE TO BECOME A RECALL??
Mfg Campaign: 11246641
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Corrective Action:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Additional Notes:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Mfg Campaign: 11246684
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Corrective Action:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Additional Notes:
MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER
Mfg Campaign: 11246684
Recall Date: Aug 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL BURNING UP WAY BEFORE OIL CHANGE IS DUE. CAUSED MY CAR TO STALL IN THE MIDDLE OF THE ROAD WITH MY THREE MONTH OLD INFANT IN THE BACK SEAT.*DT THE STALL OCCURRED WHILE MAKING A RIGHT TURN AT AN INTERSECTION SPEED OF APPROXIMATELY 10-15 MPH. MILEAGE WAS ABOUT 12925. WHILE MAKING THE TURN A QUICK CHIME AND OIL PRESSURE LOW CAME ON AND DISAPPEARED AND THE CAR IMMEDIATELY STALLED. COME TO FIND OUT THE OIL ON DIPSTICK WAS 1MM. NO WARNINGS ABOUT IT. NOT DUE FOR OIL CHANGE FOR ANOTHER 1600 MILES. *JB
Corrective Action:
OIL BURNING UP WAY BEFORE OIL CHANGE IS DUE. CAUSED MY CAR TO STALL IN THE MIDDLE OF THE ROAD WITH MY THREE MONTH OLD INFANT IN THE BACK SEAT.*DT THE STALL OCCURRED WHILE MAKING A RIGHT TURN AT AN INTERSECTION SPEED OF APPROXIMATELY 10-15 MPH. MILEAGE WAS ABOUT 12925. WHILE MAKING THE TURN A QUICK CHIME AND OIL PRESSURE LOW CAME ON AND DISAPPEARED AND THE CAR IMMEDIATELY STALLED. COME TO FIND OUT THE OIL ON DIPSTICK WAS 1MM. NO WARNINGS ABOUT IT. NOT DUE FOR OIL CHANGE FOR ANOTHER 1600 MILES. *JB
Additional Notes:
OIL BURNING UP WAY BEFORE OIL CHANGE IS DUE. CAUSED MY CAR TO STALL IN THE MIDDLE OF THE ROAD WITH MY THREE MONTH OLD INFANT IN THE BACK SEAT.*DT THE STALL OCCURRED WHILE MAKING A RIGHT TURN AT AN INTERSECTION SPEED OF APPROXIMATELY 10-15 MPH. MILEAGE WAS ABOUT 12925. WHILE MAKING THE TURN A QUICK CHIME AND OIL PRESSURE LOW CAME ON AND DISAPPEARED AND THE CAR IMMEDIATELY STALLED. COME TO FIND OUT THE OIL ON DIPSTICK WAS 1MM. NO WARNINGS ABOUT IT. NOT DUE FOR OIL CHANGE FOR ANOTHER 1600 MILES. *JB
Mfg Campaign: 11246566
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE BURNS THROUGH OIL AT A RAPID RATE WITH NO WARNING INDICATORS. ONCE THE OIL REACHES A CRITICAL LEVEL THE ENGINE SHUTS DOWN WITH NO WARNING. DEALERSHIP CALLED THIS "LIMP MODE" THIRD OIL CHANGE I CHECKED THE LEVEL FOR SAFETY. 1000 MILES TO GO BEFORE MY NEXT OIL CHANGE AND THE ENGINE IS DOWN 2 QUARTS.
Corrective Action:
VEHICLE BURNS THROUGH OIL AT A RAPID RATE WITH NO WARNING INDICATORS. ONCE THE OIL REACHES A CRITICAL LEVEL THE ENGINE SHUTS DOWN WITH NO WARNING. DEALERSHIP CALLED THIS "LIMP MODE" THIRD OIL CHANGE I CHECKED THE LEVEL FOR SAFETY. 1000 MILES TO GO BEFORE MY NEXT OIL CHANGE AND THE ENGINE IS DOWN 2 QUARTS.
Additional Notes:
VEHICLE BURNS THROUGH OIL AT A RAPID RATE WITH NO WARNING INDICATORS. ONCE THE OIL REACHES A CRITICAL LEVEL THE ENGINE SHUTS DOWN WITH NO WARNING. DEALERSHIP CALLED THIS "LIMP MODE" THIRD OIL CHANGE I CHECKED THE LEVEL FOR SAFETY. 1000 MILES TO GO BEFORE MY NEXT OIL CHANGE AND THE ENGINE IS DOWN 2 QUARTS.
Mfg Campaign: 11246083
Recall Date: Aug 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Corrective Action:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Additional Notes:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Mfg Campaign: 11244953
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Corrective Action:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Additional Notes:
CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB
Mfg Campaign: 11244953
Recall Date: Aug 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
Corrective Action:
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
Additional Notes:
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
Mfg Campaign: 11244773
Recall Date: Aug 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP COMPASS IS A SAFETY HAZARD DEATH TRAP; I CANNOT BELIEVE THERE IS NOT A RECALL ON IT! IT LITERALLY BURNS OIL DOWN TO NOTHING & WITH NO WARNING WHATSOEVER THE PARKING BRAKE ENGAGES, THE DASHBOARD LIGHTS UP AND IT JUST STOPS, WHILE DRIVING, ON THE ROAD, IN TRAFFIC! THIS HAS HAPPENED TO ME TWICE! I HAVE CHANGED THE OIL REGULARLY (ACTUALLY EARLY) AND AFTER 3,000 MILES IT IS EMPTY?? ARE YOU SERIOUS? FIRST TIME IT HAPPENED THE DEALER CONDUCTED AN "OIL CONSUMPTION" TEST, WHAT A JOKE. OBVIOUSLY IT IS OVER-CONSUMING OIL BECAUSE IT JUST SEIZED UP ON ME WHILE DRIVING & MAKING A TURN IN FRONT OF OTHER CARS AND THE DIPSTICK WAS CLEAR, NOT ONE DROP OF OIL LEFT! MADE SPECIAL TRIPS TO THE DEALER SO THEY COULD TOP OFF THE OIL AFTER 1,500 MILES (THEIR SOLUTION TO THIS KNOWN PROBLEM) AND IT HAPPENED A SECOND TIME AFTER LESS THAN 3,000 MILES, AND ONCE AGAIN WHILE MAKING A TURN I WAS ALMOST REAR ENDED BECAUSE THE JEEP STOPPED IN THE MIDDLE OF THE ROAD!!! THE JEEP IS CURRENTLY AT THE DEALER WHILE THEY "FIGURE OUT WHAT IS WRONG" AND HOW TO HANDLE IT. I WILL TELL YOU HOW TO HANDLE IT, RECALL THEM BEFORE SOMEONE DIES!!! IF I COULD DITCH JEEP/CHRYSLER RIGHT NOW I WOULD, AND AS SOON AS MY LEASE IS UP, I WILL BE GOING BACK TO GM CARS!
Corrective Action:
JEEP COMPASS IS A SAFETY HAZARD DEATH TRAP; I CANNOT BELIEVE THERE IS NOT A RECALL ON IT! IT LITERALLY BURNS OIL DOWN TO NOTHING & WITH NO WARNING WHATSOEVER THE PARKING BRAKE ENGAGES, THE DASHBOARD LIGHTS UP AND IT JUST STOPS, WHILE DRIVING, ON THE ROAD, IN TRAFFIC! THIS HAS HAPPENED TO ME TWICE! I HAVE CHANGED THE OIL REGULARLY (ACTUALLY EARLY) AND AFTER 3,000 MILES IT IS EMPTY?? ARE YOU SERIOUS? FIRST TIME IT HAPPENED THE DEALER CONDUCTED AN "OIL CONSUMPTION" TEST, WHAT A JOKE. OBVIOUSLY IT IS OVER-CONSUMING OIL BECAUSE IT JUST SEIZED UP ON ME WHILE DRIVING & MAKING A TURN IN FRONT OF OTHER CARS AND THE DIPSTICK WAS CLEAR, NOT ONE DROP OF OIL LEFT! MADE SPECIAL TRIPS TO THE DEALER SO THEY COULD TOP OFF THE OIL AFTER 1,500 MILES (THEIR SOLUTION TO THIS KNOWN PROBLEM) AND IT HAPPENED A SECOND TIME AFTER LESS THAN 3,000 MILES, AND ONCE AGAIN WHILE MAKING A TURN I WAS ALMOST REAR ENDED BECAUSE THE JEEP STOPPED IN THE MIDDLE OF THE ROAD!!! THE JEEP IS CURRENTLY AT THE DEALER WHILE THEY "FIGURE OUT WHAT IS WRONG" AND HOW TO HANDLE IT. I WILL TELL YOU HOW TO HANDLE IT, RECALL THEM BEFORE SOMEONE DIES!!! IF I COULD DITCH JEEP/CHRYSLER RIGHT NOW I WOULD, AND AS SOON AS MY LEASE IS UP, I WILL BE GOING BACK TO GM CARS!
Additional Notes:
JEEP COMPASS IS A SAFETY HAZARD DEATH TRAP; I CANNOT BELIEVE THERE IS NOT A RECALL ON IT! IT LITERALLY BURNS OIL DOWN TO NOTHING & WITH NO WARNING WHATSOEVER THE PARKING BRAKE ENGAGES, THE DASHBOARD LIGHTS UP AND IT JUST STOPS, WHILE DRIVING, ON THE ROAD, IN TRAFFIC! THIS HAS HAPPENED TO ME TWICE! I HAVE CHANGED THE OIL REGULARLY (ACTUALLY EARLY) AND AFTER 3,000 MILES IT IS EMPTY?? ARE YOU SERIOUS? FIRST TIME IT HAPPENED THE DEALER CONDUCTED AN "OIL CONSUMPTION" TEST, WHAT A JOKE. OBVIOUSLY IT IS OVER-CONSUMING OIL BECAUSE IT JUST SEIZED UP ON ME WHILE DRIVING & MAKING A TURN IN FRONT OF OTHER CARS AND THE DIPSTICK WAS CLEAR, NOT ONE DROP OF OIL LEFT! MADE SPECIAL TRIPS TO THE DEALER SO THEY COULD TOP OFF THE OIL AFTER 1,500 MILES (THEIR SOLUTION TO THIS KNOWN PROBLEM) AND IT HAPPENED A SECOND TIME AFTER LESS THAN 3,000 MILES, AND ONCE AGAIN WHILE MAKING A TURN I WAS ALMOST REAR ENDED BECAUSE THE JEEP STOPPED IN THE MIDDLE OF THE ROAD!!! THE JEEP IS CURRENTLY AT THE DEALER WHILE THEY "FIGURE OUT WHAT IS WRONG" AND HOW TO HANDLE IT. I WILL TELL YOU HOW TO HANDLE IT, RECALL THEM BEFORE SOMEONE DIES!!! IF I COULD DITCH JEEP/CHRYSLER RIGHT NOW I WOULD, AND AS SOON AS MY LEASE IS UP, I WILL BE GOING BACK TO GM CARS!
Mfg Campaign: 11244161
Recall Date: Aug 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Corrective Action:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Additional Notes:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Mfg Campaign: 11244069
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Corrective Action:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Additional Notes:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Mfg Campaign: 11244069
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Corrective Action:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Additional Notes:
FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.
Mfg Campaign: 11244069
Recall Date: Aug 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP COMPASS STALLED WHILE WIFE WAS ATTEMPTING TO CROSS 6 LANES OF TRAFFIC. NO WARNING LIGHTS OR INDICATORS DISPLAYED AT ALL. OIL LEVEL IN THE CAR AFTER 3000 MILES DID NOT EVEN REGISTER ON DIPSTICK, SO CAR BURNED 3+ QTS OIL. *DT
Corrective Action:
2018 JEEP COMPASS STALLED WHILE WIFE WAS ATTEMPTING TO CROSS 6 LANES OF TRAFFIC. NO WARNING LIGHTS OR INDICATORS DISPLAYED AT ALL. OIL LEVEL IN THE CAR AFTER 3000 MILES DID NOT EVEN REGISTER ON DIPSTICK, SO CAR BURNED 3+ QTS OIL. *DT
Additional Notes:
2018 JEEP COMPASS STALLED WHILE WIFE WAS ATTEMPTING TO CROSS 6 LANES OF TRAFFIC. NO WARNING LIGHTS OR INDICATORS DISPLAYED AT ALL. OIL LEVEL IN THE CAR AFTER 3000 MILES DID NOT EVEN REGISTER ON DIPSTICK, SO CAR BURNED 3+ QTS OIL. *DT
Mfg Campaign: 11243449
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE VEHICLE STALLED AND A MESSAGE DISPLAYED INSTRUCTING THE DRIVER TO PLACE THE VEHICLE IN PARK, SHIFT GEARS, ENGINE SHUTTING DOWN. THE DRIVER WAS NOT ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (3614 SUNRISE HWY, SUITE A, WANTAGH, NY 11793, (516) 868-4400) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON OIL. THE TECHNICIAN ADDED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE VEHICLE STALLED AND A MESSAGE DISPLAYED INSTRUCTING THE DRIVER TO PLACE THE VEHICLE IN PARK, SHIFT GEARS, ENGINE SHUTTING DOWN. THE DRIVER WAS NOT ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (3614 SUNRISE HWY, SUITE A, WANTAGH, NY 11793, (516) 868-4400) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON OIL. THE TECHNICIAN ADDED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE VEHICLE STALLED AND A MESSAGE DISPLAYED INSTRUCTING THE DRIVER TO PLACE THE VEHICLE IN PARK, SHIFT GEARS, ENGINE SHUTTING DOWN. THE DRIVER WAS NOT ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (3614 SUNRISE HWY, SUITE A, WANTAGH, NY 11793, (516) 868-4400) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON OIL. THE TECHNICIAN ADDED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Mfg Campaign: 11243460
Recall Date: Aug 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Corrective Action:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Additional Notes:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Mfg Campaign: 11243310
Recall Date: Aug 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Corrective Action:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Additional Notes:
MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.
Mfg Campaign: 11243310
Recall Date: Aug 12, 2019
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