Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Corrective Action:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Additional Notes:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Mfg Campaign: 11232968
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Corrective Action:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Additional Notes:
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Mfg Campaign: 11232968
Recall Date: Jul 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING MY VEHICLE ON A CITY STREET AT 45 MILES AN HOUR WHEN THE ENGINE TURNED OFF WITH NO WARNING. THE STEERING WHEEL LOCKED UP WHEN THE VEHICLE TURNED OFF AND COASTED THE PARKING BREAK ENGAGED AT 15 MILES AN HOUR FORCING ME TO HARD BREAK AND ALMOST GET REAR ENDED WITH CHILDREN IN THE VEHICLE. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY TOLD ME IT WAS A SAFETY FEATURE FOR THE JEEP FOR THE ENGINE TO SHUT OFF WHEN THE OIL IS LOW. THE DEALERSHIP IS CLAIMING THAT IT'S WITH IN CHRYSLER'S SPECS THAT THIS ENGINE (2.4 MULTI-AIR 9 SPEED) CAN BURN 1 QUART OF OIL EVERY THOUSAND MILES. THIS JEEP ONLY HAS 3,043 MILE ON IT. IT IS A SERIOUS SAFETY ISSUE FOR ENGINES TO SHUT OFF WHILE THE VEHICLE IS IN MOTION. THIS NEEDS TO BE FIXED IT CAN CAUSE SERIOUS HARM AND POSSIBLE DEATH IN A COLLISION. BOTH OF THE JEEP DEALERSHIP AND CHRYSLER REFUSED TO REMEDY THE SITUATION. THEY ARE FORCING ME TO DRIVE THE VEHICLE FOR AN OIL CONSUMPTION TEST REGARDLESS OF THE SAFETY ISSUES. *DT CONSUMER STATED THERE WAS NO WARNING LIGHTS AND NO CHIME BEFORE, DURING OR AFTER THE VEHICLE STOPPED RUNNING. THERE WAS NO INDICATION WHATSOEVER THAT THE OIL WAS LOW. THE VEHICLE HAD NOT HAD AN OIL CHANGE PRIOR TO THIS SITUATION DUE TO THE MILAGE. THE DEALERSHIP STARTED AT OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CHANGE THE OIL. DEALERSHIP IS ASKING CONSUMER TO BRING VEHICLE IN EVERY 500 FOUR TIMES BEFORE DETERMINING THE AMOUNT OIL THAT THE VEHICLE IS BURNING.*JB
Corrective Action:
I WAS DRIVING MY VEHICLE ON A CITY STREET AT 45 MILES AN HOUR WHEN THE ENGINE TURNED OFF WITH NO WARNING. THE STEERING WHEEL LOCKED UP WHEN THE VEHICLE TURNED OFF AND COASTED THE PARKING BREAK ENGAGED AT 15 MILES AN HOUR FORCING ME TO HARD BREAK AND ALMOST GET REAR ENDED WITH CHILDREN IN THE VEHICLE. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY TOLD ME IT WAS A SAFETY FEATURE FOR THE JEEP FOR THE ENGINE TO SHUT OFF WHEN THE OIL IS LOW. THE DEALERSHIP IS CLAIMING THAT IT'S WITH IN CHRYSLER'S SPECS THAT THIS ENGINE (2.4 MULTI-AIR 9 SPEED) CAN BURN 1 QUART OF OIL EVERY THOUSAND MILES. THIS JEEP ONLY HAS 3,043 MILE ON IT. IT IS A SERIOUS SAFETY ISSUE FOR ENGINES TO SHUT OFF WHILE THE VEHICLE IS IN MOTION. THIS NEEDS TO BE FIXED IT CAN CAUSE SERIOUS HARM AND POSSIBLE DEATH IN A COLLISION. BOTH OF THE JEEP DEALERSHIP AND CHRYSLER REFUSED TO REMEDY THE SITUATION. THEY ARE FORCING ME TO DRIVE THE VEHICLE FOR AN OIL CONSUMPTION TEST REGARDLESS OF THE SAFETY ISSUES. *DT CONSUMER STATED THERE WAS NO WARNING LIGHTS AND NO CHIME BEFORE, DURING OR AFTER THE VEHICLE STOPPED RUNNING. THERE WAS NO INDICATION WHATSOEVER THAT THE OIL WAS LOW. THE VEHICLE HAD NOT HAD AN OIL CHANGE PRIOR TO THIS SITUATION DUE TO THE MILAGE. THE DEALERSHIP STARTED AT OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CHANGE THE OIL. DEALERSHIP IS ASKING CONSUMER TO BRING VEHICLE IN EVERY 500 FOUR TIMES BEFORE DETERMINING THE AMOUNT OIL THAT THE VEHICLE IS BURNING.*JB
Additional Notes:
I WAS DRIVING MY VEHICLE ON A CITY STREET AT 45 MILES AN HOUR WHEN THE ENGINE TURNED OFF WITH NO WARNING. THE STEERING WHEEL LOCKED UP WHEN THE VEHICLE TURNED OFF AND COASTED THE PARKING BREAK ENGAGED AT 15 MILES AN HOUR FORCING ME TO HARD BREAK AND ALMOST GET REAR ENDED WITH CHILDREN IN THE VEHICLE. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY TOLD ME IT WAS A SAFETY FEATURE FOR THE JEEP FOR THE ENGINE TO SHUT OFF WHEN THE OIL IS LOW. THE DEALERSHIP IS CLAIMING THAT IT'S WITH IN CHRYSLER'S SPECS THAT THIS ENGINE (2.4 MULTI-AIR 9 SPEED) CAN BURN 1 QUART OF OIL EVERY THOUSAND MILES. THIS JEEP ONLY HAS 3,043 MILE ON IT. IT IS A SERIOUS SAFETY ISSUE FOR ENGINES TO SHUT OFF WHILE THE VEHICLE IS IN MOTION. THIS NEEDS TO BE FIXED IT CAN CAUSE SERIOUS HARM AND POSSIBLE DEATH IN A COLLISION. BOTH OF THE JEEP DEALERSHIP AND CHRYSLER REFUSED TO REMEDY THE SITUATION. THEY ARE FORCING ME TO DRIVE THE VEHICLE FOR AN OIL CONSUMPTION TEST REGARDLESS OF THE SAFETY ISSUES. *DT CONSUMER STATED THERE WAS NO WARNING LIGHTS AND NO CHIME BEFORE, DURING OR AFTER THE VEHICLE STOPPED RUNNING. THERE WAS NO INDICATION WHATSOEVER THAT THE OIL WAS LOW. THE VEHICLE HAD NOT HAD AN OIL CHANGE PRIOR TO THIS SITUATION DUE TO THE MILAGE. THE DEALERSHIP STARTED AT OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CHANGE THE OIL. DEALERSHIP IS ASKING CONSUMER TO BRING VEHICLE IN EVERY 500 FOUR TIMES BEFORE DETERMINING THE AMOUNT OIL THAT THE VEHICLE IS BURNING.*JB
Mfg Campaign: 11231624
Recall Date: Jul 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Corrective Action:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Additional Notes:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Mfg Campaign: 11230362
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Corrective Action:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Additional Notes:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Mfg Campaign: 11230362
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Corrective Action:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Additional Notes:
WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS
Mfg Campaign: 11230362
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Corrective Action:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Additional Notes:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Mfg Campaign: 11230373
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Corrective Action:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Additional Notes:
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Mfg Campaign: 11230373
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK
Corrective Action:
THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK
Additional Notes:
THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK
Mfg Campaign: 11229959
Recall Date: Jul 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Corrective Action:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Additional Notes:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Mfg Campaign: 11229452
Recall Date: Jul 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Corrective Action:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Additional Notes:
WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.
Mfg Campaign: 11229452
Recall Date: Jul 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING DOWN ROAD AT ABOUT 55 MPH. I EXPERIENCED A JERKING MOTION. FELT LIKE COMING FROM THE BACK WHEEL AREA.
Corrective Action:
WHILE DRIVING DOWN ROAD AT ABOUT 55 MPH. I EXPERIENCED A JERKING MOTION. FELT LIKE COMING FROM THE BACK WHEEL AREA.
Additional Notes:
WHILE DRIVING DOWN ROAD AT ABOUT 55 MPH. I EXPERIENCED A JERKING MOTION. FELT LIKE COMING FROM THE BACK WHEEL AREA.
Mfg Campaign: 11229453
Recall Date: Jul 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PISTON EXPLODED OUT OF MOTOR WHILE DRIVING ON INTERSTATE. VEHICLE HAS 7,769 MILES WHEN THIS HAPPENED. NO DUMMY LIGHTS APPEARED PRIOR, VEHICLE WAS IN 'NEUTRAL' TEMP RANGE, HAD AN OIL CHANGE JUST AT 5500 MILES AND SYNTHETIC OIL WAS PUT IN AS DEALER RECOMMENDED. I'D LIKE TO ADD THAT CHRYSLER WARRANTY HAS HUNG UP AND DENIED ANY OTHER ISSUES. I'M GLAD TO SEE OTHER HAVE ENGINE PROBLEMS AND I AM SEEKING LAWSUITS. ANY HELP ON THIS WOULD BE VERY HELPFUL AS I'M NOT THE ONLY ONE RELATED TO KNOWN OIL ISSUES OR BLOWN MOTORS! THIS IS SUCH A SAFETY RISK I AM GLAD THAT MY FAMILY WAS NOT WITH ME. I DON'T UNDERSTAND WHY WHEN SOMETHING LIKE THIS HAPPENS THAT NO ONE YOU CALL FOR YOUR FACTORY WARRANTY AND GET THEIR THIRD PARTY CALL CENTERS THAT THEY DON'T TELL YOU ALL PROPER INFORMATION, NOR ARE THEY NOTING ACCOUNTS PROPERLY.
Corrective Action:
PISTON EXPLODED OUT OF MOTOR WHILE DRIVING ON INTERSTATE. VEHICLE HAS 7,769 MILES WHEN THIS HAPPENED. NO DUMMY LIGHTS APPEARED PRIOR, VEHICLE WAS IN 'NEUTRAL' TEMP RANGE, HAD AN OIL CHANGE JUST AT 5500 MILES AND SYNTHETIC OIL WAS PUT IN AS DEALER RECOMMENDED. I'D LIKE TO ADD THAT CHRYSLER WARRANTY HAS HUNG UP AND DENIED ANY OTHER ISSUES. I'M GLAD TO SEE OTHER HAVE ENGINE PROBLEMS AND I AM SEEKING LAWSUITS. ANY HELP ON THIS WOULD BE VERY HELPFUL AS I'M NOT THE ONLY ONE RELATED TO KNOWN OIL ISSUES OR BLOWN MOTORS! THIS IS SUCH A SAFETY RISK I AM GLAD THAT MY FAMILY WAS NOT WITH ME. I DON'T UNDERSTAND WHY WHEN SOMETHING LIKE THIS HAPPENS THAT NO ONE YOU CALL FOR YOUR FACTORY WARRANTY AND GET THEIR THIRD PARTY CALL CENTERS THAT THEY DON'T TELL YOU ALL PROPER INFORMATION, NOR ARE THEY NOTING ACCOUNTS PROPERLY.
Additional Notes:
PISTON EXPLODED OUT OF MOTOR WHILE DRIVING ON INTERSTATE. VEHICLE HAS 7,769 MILES WHEN THIS HAPPENED. NO DUMMY LIGHTS APPEARED PRIOR, VEHICLE WAS IN 'NEUTRAL' TEMP RANGE, HAD AN OIL CHANGE JUST AT 5500 MILES AND SYNTHETIC OIL WAS PUT IN AS DEALER RECOMMENDED. I'D LIKE TO ADD THAT CHRYSLER WARRANTY HAS HUNG UP AND DENIED ANY OTHER ISSUES. I'M GLAD TO SEE OTHER HAVE ENGINE PROBLEMS AND I AM SEEKING LAWSUITS. ANY HELP ON THIS WOULD BE VERY HELPFUL AS I'M NOT THE ONLY ONE RELATED TO KNOWN OIL ISSUES OR BLOWN MOTORS! THIS IS SUCH A SAFETY RISK I AM GLAD THAT MY FAMILY WAS NOT WITH ME. I DON'T UNDERSTAND WHY WHEN SOMETHING LIKE THIS HAPPENS THAT NO ONE YOU CALL FOR YOUR FACTORY WARRANTY AND GET THEIR THIRD PARTY CALL CENTERS THAT THEY DON'T TELL YOU ALL PROPER INFORMATION, NOR ARE THEY NOTING ACCOUNTS PROPERLY.
Mfg Campaign: 11222995
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP COMPASS 2018 MILEAGE 5188 - ON FRIDAY, JUNE 21, 2019 I WAS JUST LEAVING MY HOME TO GO TO WORK AT 7:45 AM AND I WAS ABOUT 1.5 MILES FROM MY HOME WHEN MY CAR JUST CEASED ON A MAJOR ROADWAY AND THE DASHBOARD SAID OIL PRESSURE LOW. I HAD OTHER CARS BEHIND ME AND WAS VERY LUCKY NO ONE HAD HIT ME FROM BEHIND AND I DID NOT GET SERIOUSLY HURT. I IMMEDIATELY CALLED DEALER HEALY CHRYSLER JEEP WHERE I BOUGHT MY CAR AND SPOKE TO A SERVICE MANAGER NAMED JEFF ROSCINO AND HE TOLD ME THAT I SHOULD TAKE THE CAR TO THE NEAREST DEALER TO ME AND HAVE MY OIL CHANGED. HE TOLD ME THAT THIS CAR'S MOTOR WAS INTRINSICALLY DESIGNED TO BURN THIS AMOUNT OF OIL. I HAD BROUGHT THE CAR TO YONKERS CHRYSLER JEEP WHICH WAS NEAREST DEALER TO ME AND THEY DID AN OIL CHANGE - SYNTHETIC OIL PUT 6 QUARTS OF OIL IN CAR - THE SERVICE ADVISOR SAID THERE WAS A VERY LITTLE AMOUNT OF OIL IN CAR. THIS CAR IS A BRAND NEW CAR AND SHOULD NOT BE BURNING OIL IT HAS 5,188 MILES ON IT - THERE IS A SERIOUS DESIGN FLAW IN ENGINE AND ALSO A VERY SERIOUS SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS CAR AND SOMETHING NEEDS TO BE DONE ABOUT THESE ISSUES BEFORE ME OR SOMEONE ELSE GETS HURT. SELLING A CAR TO PEOPLE WITH A SERIOUS DESIGN FLAW IN THE ENGINE IS A VERY SERIOUS ISSUE. I HAVE READ ONLINE THAT SEVERAL PEOPLE HAD HAD THE SAME THING HAPPENED TO THEM HAD VERY LOW MILEAGE AND CAR CEASES AND DASHBOARD SAYS LOW OIL PRESSURE. THERE WAS VERY LITTLE OIL IN THERE CAR AS WELL. I CALLED JEEP HEADQUARTER ON SATURDAY, JUNE 22, 2019 AND SPOKE TO REPRESENTATIVE AND SHE GAVE ME A CASE NUMBER AND TOLD ME SOMEONE WOULD BE CALLING ME BACK ON MONDAY, JUNE 24,2019. IT CAN
Corrective Action:
JEEP COMPASS 2018 MILEAGE 5188 - ON FRIDAY, JUNE 21, 2019 I WAS JUST LEAVING MY HOME TO GO TO WORK AT 7:45 AM AND I WAS ABOUT 1.5 MILES FROM MY HOME WHEN MY CAR JUST CEASED ON A MAJOR ROADWAY AND THE DASHBOARD SAID OIL PRESSURE LOW. I HAD OTHER CARS BEHIND ME AND WAS VERY LUCKY NO ONE HAD HIT ME FROM BEHIND AND I DID NOT GET SERIOUSLY HURT. I IMMEDIATELY CALLED DEALER HEALY CHRYSLER JEEP WHERE I BOUGHT MY CAR AND SPOKE TO A SERVICE MANAGER NAMED JEFF ROSCINO AND HE TOLD ME THAT I SHOULD TAKE THE CAR TO THE NEAREST DEALER TO ME AND HAVE MY OIL CHANGED. HE TOLD ME THAT THIS CAR'S MOTOR WAS INTRINSICALLY DESIGNED TO BURN THIS AMOUNT OF OIL. I HAD BROUGHT THE CAR TO YONKERS CHRYSLER JEEP WHICH WAS NEAREST DEALER TO ME AND THEY DID AN OIL CHANGE - SYNTHETIC OIL PUT 6 QUARTS OF OIL IN CAR - THE SERVICE ADVISOR SAID THERE WAS A VERY LITTLE AMOUNT OF OIL IN CAR. THIS CAR IS A BRAND NEW CAR AND SHOULD NOT BE BURNING OIL IT HAS 5,188 MILES ON IT - THERE IS A SERIOUS DESIGN FLAW IN ENGINE AND ALSO A VERY SERIOUS SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS CAR AND SOMETHING NEEDS TO BE DONE ABOUT THESE ISSUES BEFORE ME OR SOMEONE ELSE GETS HURT. SELLING A CAR TO PEOPLE WITH A SERIOUS DESIGN FLAW IN THE ENGINE IS A VERY SERIOUS ISSUE. I HAVE READ ONLINE THAT SEVERAL PEOPLE HAD HAD THE SAME THING HAPPENED TO THEM HAD VERY LOW MILEAGE AND CAR CEASES AND DASHBOARD SAYS LOW OIL PRESSURE. THERE WAS VERY LITTLE OIL IN THERE CAR AS WELL. I CALLED JEEP HEADQUARTER ON SATURDAY, JUNE 22, 2019 AND SPOKE TO REPRESENTATIVE AND SHE GAVE ME A CASE NUMBER AND TOLD ME SOMEONE WOULD BE CALLING ME BACK ON MONDAY, JUNE 24,2019. IT CAN
Additional Notes:
JEEP COMPASS 2018 MILEAGE 5188 - ON FRIDAY, JUNE 21, 2019 I WAS JUST LEAVING MY HOME TO GO TO WORK AT 7:45 AM AND I WAS ABOUT 1.5 MILES FROM MY HOME WHEN MY CAR JUST CEASED ON A MAJOR ROADWAY AND THE DASHBOARD SAID OIL PRESSURE LOW. I HAD OTHER CARS BEHIND ME AND WAS VERY LUCKY NO ONE HAD HIT ME FROM BEHIND AND I DID NOT GET SERIOUSLY HURT. I IMMEDIATELY CALLED DEALER HEALY CHRYSLER JEEP WHERE I BOUGHT MY CAR AND SPOKE TO A SERVICE MANAGER NAMED JEFF ROSCINO AND HE TOLD ME THAT I SHOULD TAKE THE CAR TO THE NEAREST DEALER TO ME AND HAVE MY OIL CHANGED. HE TOLD ME THAT THIS CAR'S MOTOR WAS INTRINSICALLY DESIGNED TO BURN THIS AMOUNT OF OIL. I HAD BROUGHT THE CAR TO YONKERS CHRYSLER JEEP WHICH WAS NEAREST DEALER TO ME AND THEY DID AN OIL CHANGE - SYNTHETIC OIL PUT 6 QUARTS OF OIL IN CAR - THE SERVICE ADVISOR SAID THERE WAS A VERY LITTLE AMOUNT OF OIL IN CAR. THIS CAR IS A BRAND NEW CAR AND SHOULD NOT BE BURNING OIL IT HAS 5,188 MILES ON IT - THERE IS A SERIOUS DESIGN FLAW IN ENGINE AND ALSO A VERY SERIOUS SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS CAR AND SOMETHING NEEDS TO BE DONE ABOUT THESE ISSUES BEFORE ME OR SOMEONE ELSE GETS HURT. SELLING A CAR TO PEOPLE WITH A SERIOUS DESIGN FLAW IN THE ENGINE IS A VERY SERIOUS ISSUE. I HAVE READ ONLINE THAT SEVERAL PEOPLE HAD HAD THE SAME THING HAPPENED TO THEM HAD VERY LOW MILEAGE AND CAR CEASES AND DASHBOARD SAYS LOW OIL PRESSURE. THERE WAS VERY LITTLE OIL IN THERE CAR AS WELL. I CALLED JEEP HEADQUARTER ON SATURDAY, JUNE 22, 2019 AND SPOKE TO REPRESENTATIVE AND SHE GAVE ME A CASE NUMBER AND TOLD ME SOMEONE WOULD BE CALLING ME BACK ON MONDAY, JUNE 24,2019. IT CAN
Mfg Campaign: 11222005
Recall Date: Jun 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Corrective Action:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Additional Notes:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Mfg Campaign: 11221928
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Corrective Action:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Additional Notes:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Mfg Campaign: 11221928
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Corrective Action:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Additional Notes:
I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.
Mfg Campaign: 11221928
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Corrective Action:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Additional Notes:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Mfg Campaign: 11221245
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Corrective Action:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Additional Notes:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Mfg Campaign: 11221245
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Corrective Action:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Additional Notes:
BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.
Mfg Campaign: 11221245
Recall Date: Jun 19, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025