Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.
Corrective Action:
THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.
Additional Notes:
THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.
Mfg Campaign: 11267861
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.
Corrective Action:
A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.
Additional Notes:
A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.
Mfg Campaign: 11267887
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB
Mfg Campaign: 11267979
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Mfg Campaign: 11268004
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.
Mfg Campaign: 11268004
Recall Date: Oct 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AS THE PASSENGER WINDSHIELD WIPER SWEEPS ACROSS THE GLASS IT HESITATES BRIEFLY DIRECTLY IN FRONT OF & IN THE LINE OF THE DRIVERS VISION . RESULTING IN A SERIOUS VISION OBSTRUCTION. DUMPING ALL OF THE WATER NOW AND SNOW IN WINTER RIGHT THERE IN FRONT OF THE DRIVER ! AT NIGHT IN THE DARK THE SITUATION BECOMES A PROBLEM !
Corrective Action:
AS THE PASSENGER WINDSHIELD WIPER SWEEPS ACROSS THE GLASS IT HESITATES BRIEFLY DIRECTLY IN FRONT OF & IN THE LINE OF THE DRIVERS VISION . RESULTING IN A SERIOUS VISION OBSTRUCTION. DUMPING ALL OF THE WATER NOW AND SNOW IN WINTER RIGHT THERE IN FRONT OF THE DRIVER ! AT NIGHT IN THE DARK THE SITUATION BECOMES A PROBLEM !
Additional Notes:
AS THE PASSENGER WINDSHIELD WIPER SWEEPS ACROSS THE GLASS IT HESITATES BRIEFLY DIRECTLY IN FRONT OF & IN THE LINE OF THE DRIVERS VISION . RESULTING IN A SERIOUS VISION OBSTRUCTION. DUMPING ALL OF THE WATER NOW AND SNOW IN WINTER RIGHT THERE IN FRONT OF THE DRIVER ! AT NIGHT IN THE DARK THE SITUATION BECOMES A PROBLEM !
Mfg Campaign: 11267550
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Corrective Action:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Additional Notes:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Mfg Campaign: 11266769
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Corrective Action:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Additional Notes:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Mfg Campaign: 11266769
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Corrective Action:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Additional Notes:
MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!
Mfg Campaign: 11266769
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF. THE VEHICLE WAS TAKEN TO DOVER DODGE JEEP (396 RT. 46 EAST, ROCKAWAY, NJ) WHO INDICATED THAT NO OIL WAS PRESENT INSIDE THE ENGINE. THE CONTACT INDICATED THAT FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO ADD ONE QUART OF OIL TO THE ENGINE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF. THE VEHICLE WAS TAKEN TO DOVER DODGE JEEP (396 RT. 46 EAST, ROCKAWAY, NJ) WHO INDICATED THAT NO OIL WAS PRESENT INSIDE THE ENGINE. THE CONTACT INDICATED THAT FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO ADD ONE QUART OF OIL TO THE ENGINE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF. THE VEHICLE WAS TAKEN TO DOVER DODGE JEEP (396 RT. 46 EAST, ROCKAWAY, NJ) WHO INDICATED THAT NO OIL WAS PRESENT INSIDE THE ENGINE. THE CONTACT INDICATED THAT FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO ADD ONE QUART OF OIL TO THE ENGINE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11266835
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.
Corrective Action:
THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.
Additional Notes:
THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.
Mfg Campaign: 11266574
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Corrective Action:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Additional Notes:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Mfg Campaign: 11266421
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Corrective Action:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Additional Notes:
ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.
Mfg Campaign: 11266421
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.
Corrective Action:
THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.
Additional Notes:
THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.
Mfg Campaign: 11265832
Recall Date: Oct 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Corrective Action:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Additional Notes:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Mfg Campaign: 11265272
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Corrective Action:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Additional Notes:
SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW
Mfg Campaign: 11265272
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2018 JEEP COMPASS RAN OUT OF OIL. OIL PLUG IS IN TACT AND IT LOOKS LIKE IT'S LEAKING AROUND THE OIL PUMP RIGHT BEHIND THE ALTERNATOR. YESTERDAY IT WAS FINE THIS MORNING STARTED IT PULLED OUT AND THE LOW OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PARKED IT. CHECKED OIL AND IT WAS EMPTY.
Corrective Action:
MY 2018 JEEP COMPASS RAN OUT OF OIL. OIL PLUG IS IN TACT AND IT LOOKS LIKE IT'S LEAKING AROUND THE OIL PUMP RIGHT BEHIND THE ALTERNATOR. YESTERDAY IT WAS FINE THIS MORNING STARTED IT PULLED OUT AND THE LOW OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PARKED IT. CHECKED OIL AND IT WAS EMPTY.
Additional Notes:
MY 2018 JEEP COMPASS RAN OUT OF OIL. OIL PLUG IS IN TACT AND IT LOOKS LIKE IT'S LEAKING AROUND THE OIL PUMP RIGHT BEHIND THE ALTERNATOR. YESTERDAY IT WAS FINE THIS MORNING STARTED IT PULLED OUT AND THE LOW OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PARKED IT. CHECKED OIL AND IT WAS EMPTY.
Mfg Campaign: 11258799
Recall Date: Sep 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Corrective Action:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Additional Notes:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Mfg Campaign: 11258181
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Corrective Action:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Additional Notes:
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Mfg Campaign: 11258181
Recall Date: Sep 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Corrective Action:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Additional Notes:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Mfg Campaign: 11257662
Recall Date: Sep 24, 2019
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Focus: Lemon Law, Personal Injury
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