Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Corrective Action:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Additional Notes:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Mfg Campaign: 11257662
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Corrective Action:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Additional Notes:
NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WHAT COULD'VE HAPPENED ON OUR VERY BUSY HIGHWAY THAT I TRAVEL ON FOR MANY MILES DAILY. THIS VEHICLE NEEDS TO GIVE THE DRIVER A WARNING BEFORE THE OIL LEVEL IS SO LOW IT STOPS THE VEHICLE IN THE MIDDLE OF TRAFFIC! I HAVE READ MANY TESTIMONIALS FROM OTHER JEEP COMPASS OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I DON'T FEEL SAFE DRIVING THIS JEEP WITH MY FAMILY!
Mfg Campaign: 11257662
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE 2018 JEEP COMPASS ENGINES HAVE AN UNRESOLVABLE DEFECT CAUSING THE OIL TO BURN AT AN ACCELERATED RATE. IT IS A DANGEROUS SAFETY ISSUE FOR ANYONE DRIVING A 2018 JEEP COMPASS. THE VEHICLE REQUIRES SYNTHETIC OIL WHICH WOULD NORMALLY GIVE YOU 5,000 DRIVABLE MILES OR 5 MONTHS BEFORE HAVING TO GET AN OIL CHANGE. AFTER ONLY 2,000 MILES, WHILE DRIVING MY JEEP COMPASS, IT SHUT OFF WITHOUT ANY WARNING. LUCKILY, THERE WAS NO TRAFFIC ON THE ROAD BECAUSE THE ONLY THING I WAS ABLE TO DO WAS COAST TO THE SHOULDER AND BRAKE. ONLY WHEN THE ENGINE SHUT DOWN DID A LOW OIL PRESSURE LIGHT COME ON. I NEVER WOULD HAVE BOUGHT THIS VEHICLE IF I KNEW THAT THE CAR WOULD SHUT DOWN WITH NO WARNING. ABSOLUTELY ZERO WARNING...NO OIL WARNING LIGHT, NO MESSAGE, NO SYMBOL, NOTHING. THIS HAPPENED AGAIN LAST WEEK, JUST SHY OF 3 MONTHS AFTER MY LAST OIL CHANGE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT AFTER THEY CHANGE THE OIL (AGAIN), I WILL HAVE TO DRIVE THE VEHICLE, DESPITE THE SAFETY ISSUES, FOR ANOTHER 1,000 MILES SO THEY CAN CONDUCT AN OIL CONSUMPTION TEST. AFTER THAT, THEY WILL NEED TO DO A BORE TEST TO SEE IF THERE IS SCORING IN THE CYLINDERS. I WAS TOLD THAT I WILL MOST LIKELY NEED A NEW ENGINE. I THEN RESEARCHED THIS ISSUE AND WAS APPALLED AT THE SHEER NUMBER OF PEOPLE THIS IS HAPPENING TO AND DESPITE THE COMPLAINTS, CHRYSLER HAS NOT ISSUED A RECALL. IN FACT, THEY ARE STILL SELLING THIS CAR TO PEOPLE EVEN WITH A SERIOUS DESIGN FLAW. THERE SHOULD BE AN IMMEDIATE RECALL OF ALL 2018 JEEP COMPASSES BEFORE SOMEONE DIES, IF SOMEONE HASN'T ALREADY. I DON'T WANT TO BE A STATISTIC. I AM LUCKY IN THAT BOTH OF THE TIMES MY JEEP SHUT OFF, THERE WAS NO TRAFFIC AROUND ME. I HAVE READ COMPLAINTS BY PEOPLE WHO WERE DRIVING WITH THEIR CHILDREN ON HIGHWAYS WHEN THEIR CARS JUST SHUT OFF. HOW TERRIFYING. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE ADDRESSED IMMEDIATELY BY CHRYSLER.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED. *JS
Corrective Action:
THE 2018 JEEP COMPASS ENGINES HAVE AN UNRESOLVABLE DEFECT CAUSING THE OIL TO BURN AT AN ACCELERATED RATE. IT IS A DANGEROUS SAFETY ISSUE FOR ANYONE DRIVING A 2018 JEEP COMPASS. THE VEHICLE REQUIRES SYNTHETIC OIL WHICH WOULD NORMALLY GIVE YOU 5,000 DRIVABLE MILES OR 5 MONTHS BEFORE HAVING TO GET AN OIL CHANGE. AFTER ONLY 2,000 MILES, WHILE DRIVING MY JEEP COMPASS, IT SHUT OFF WITHOUT ANY WARNING. LUCKILY, THERE WAS NO TRAFFIC ON THE ROAD BECAUSE THE ONLY THING I WAS ABLE TO DO WAS COAST TO THE SHOULDER AND BRAKE. ONLY WHEN THE ENGINE SHUT DOWN DID A LOW OIL PRESSURE LIGHT COME ON. I NEVER WOULD HAVE BOUGHT THIS VEHICLE IF I KNEW THAT THE CAR WOULD SHUT DOWN WITH NO WARNING. ABSOLUTELY ZERO WARNING...NO OIL WARNING LIGHT, NO MESSAGE, NO SYMBOL, NOTHING. THIS HAPPENED AGAIN LAST WEEK, JUST SHY OF 3 MONTHS AFTER MY LAST OIL CHANGE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT AFTER THEY CHANGE THE OIL (AGAIN), I WILL HAVE TO DRIVE THE VEHICLE, DESPITE THE SAFETY ISSUES, FOR ANOTHER 1,000 MILES SO THEY CAN CONDUCT AN OIL CONSUMPTION TEST. AFTER THAT, THEY WILL NEED TO DO A BORE TEST TO SEE IF THERE IS SCORING IN THE CYLINDERS. I WAS TOLD THAT I WILL MOST LIKELY NEED A NEW ENGINE. I THEN RESEARCHED THIS ISSUE AND WAS APPALLED AT THE SHEER NUMBER OF PEOPLE THIS IS HAPPENING TO AND DESPITE THE COMPLAINTS, CHRYSLER HAS NOT ISSUED A RECALL. IN FACT, THEY ARE STILL SELLING THIS CAR TO PEOPLE EVEN WITH A SERIOUS DESIGN FLAW. THERE SHOULD BE AN IMMEDIATE RECALL OF ALL 2018 JEEP COMPASSES BEFORE SOMEONE DIES, IF SOMEONE HASN'T ALREADY. I DON'T WANT TO BE A STATISTIC. I AM LUCKY IN THAT BOTH OF THE TIMES MY JEEP SHUT OFF, THERE WAS NO TRAFFIC AROUND ME. I HAVE READ COMPLAINTS BY PEOPLE WHO WERE DRIVING WITH THEIR CHILDREN ON HIGHWAYS WHEN THEIR CARS JUST SHUT OFF. HOW TERRIFYING. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE ADDRESSED IMMEDIATELY BY CHRYSLER.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED. *JS
Additional Notes:
THE 2018 JEEP COMPASS ENGINES HAVE AN UNRESOLVABLE DEFECT CAUSING THE OIL TO BURN AT AN ACCELERATED RATE. IT IS A DANGEROUS SAFETY ISSUE FOR ANYONE DRIVING A 2018 JEEP COMPASS. THE VEHICLE REQUIRES SYNTHETIC OIL WHICH WOULD NORMALLY GIVE YOU 5,000 DRIVABLE MILES OR 5 MONTHS BEFORE HAVING TO GET AN OIL CHANGE. AFTER ONLY 2,000 MILES, WHILE DRIVING MY JEEP COMPASS, IT SHUT OFF WITHOUT ANY WARNING. LUCKILY, THERE WAS NO TRAFFIC ON THE ROAD BECAUSE THE ONLY THING I WAS ABLE TO DO WAS COAST TO THE SHOULDER AND BRAKE. ONLY WHEN THE ENGINE SHUT DOWN DID A LOW OIL PRESSURE LIGHT COME ON. I NEVER WOULD HAVE BOUGHT THIS VEHICLE IF I KNEW THAT THE CAR WOULD SHUT DOWN WITH NO WARNING. ABSOLUTELY ZERO WARNING...NO OIL WARNING LIGHT, NO MESSAGE, NO SYMBOL, NOTHING. THIS HAPPENED AGAIN LAST WEEK, JUST SHY OF 3 MONTHS AFTER MY LAST OIL CHANGE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT AFTER THEY CHANGE THE OIL (AGAIN), I WILL HAVE TO DRIVE THE VEHICLE, DESPITE THE SAFETY ISSUES, FOR ANOTHER 1,000 MILES SO THEY CAN CONDUCT AN OIL CONSUMPTION TEST. AFTER THAT, THEY WILL NEED TO DO A BORE TEST TO SEE IF THERE IS SCORING IN THE CYLINDERS. I WAS TOLD THAT I WILL MOST LIKELY NEED A NEW ENGINE. I THEN RESEARCHED THIS ISSUE AND WAS APPALLED AT THE SHEER NUMBER OF PEOPLE THIS IS HAPPENING TO AND DESPITE THE COMPLAINTS, CHRYSLER HAS NOT ISSUED A RECALL. IN FACT, THEY ARE STILL SELLING THIS CAR TO PEOPLE EVEN WITH A SERIOUS DESIGN FLAW. THERE SHOULD BE AN IMMEDIATE RECALL OF ALL 2018 JEEP COMPASSES BEFORE SOMEONE DIES, IF SOMEONE HASN'T ALREADY. I DON'T WANT TO BE A STATISTIC. I AM LUCKY IN THAT BOTH OF THE TIMES MY JEEP SHUT OFF, THERE WAS NO TRAFFIC AROUND ME. I HAVE READ COMPLAINTS BY PEOPLE WHO WERE DRIVING WITH THEIR CHILDREN ON HIGHWAYS WHEN THEIR CARS JUST SHUT OFF. HOW TERRIFYING. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE ADDRESSED IMMEDIATELY BY CHRYSLER.*DT THE CONSUMER STATED THE ENGINE WAS REPLACED. *JS
Mfg Campaign: 11256809
Recall Date: Sep 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .
Corrective Action:
PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .
Additional Notes:
PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .
Mfg Campaign: 11256532
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT A NEW 2018 JEEP COMPASS IN FEBRUARY 2019. WITHIN A COUPLE MONTHS MY OIL LIGHT CAME ON. I STOPPED AT A SERVICE CENTER IMMEDIATELY AND WAS TOLD MY VEHICLE HAD BURNED THROUGH ALL OF THE OIL. I IMMEDIATELY CONTACTED MY JEEP DEALER AND STARTED A OIL CONSUMPTION TEST. IN THE TEST I BURNED 1 QUART OF OIL IN 2024 MILES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SHUTTING DOWN DUE TO LOW OIL OR RUINING THE ENGINE.*DT *AS
Corrective Action:
I BOUGHT A NEW 2018 JEEP COMPASS IN FEBRUARY 2019. WITHIN A COUPLE MONTHS MY OIL LIGHT CAME ON. I STOPPED AT A SERVICE CENTER IMMEDIATELY AND WAS TOLD MY VEHICLE HAD BURNED THROUGH ALL OF THE OIL. I IMMEDIATELY CONTACTED MY JEEP DEALER AND STARTED A OIL CONSUMPTION TEST. IN THE TEST I BURNED 1 QUART OF OIL IN 2024 MILES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SHUTTING DOWN DUE TO LOW OIL OR RUINING THE ENGINE.*DT *AS
Additional Notes:
I BOUGHT A NEW 2018 JEEP COMPASS IN FEBRUARY 2019. WITHIN A COUPLE MONTHS MY OIL LIGHT CAME ON. I STOPPED AT A SERVICE CENTER IMMEDIATELY AND WAS TOLD MY VEHICLE HAD BURNED THROUGH ALL OF THE OIL. I IMMEDIATELY CONTACTED MY JEEP DEALER AND STARTED A OIL CONSUMPTION TEST. IN THE TEST I BURNED 1 QUART OF OIL IN 2024 MILES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SHUTTING DOWN DUE TO LOW OIL OR RUINING THE ENGINE.*DT *AS
Mfg Campaign: 11256272
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Corrective Action:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Additional Notes:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Mfg Campaign: 11255681
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Corrective Action:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Additional Notes:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Mfg Campaign: 11255681
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Corrective Action:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Additional Notes:
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Mfg Campaign: 11255681
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Corrective Action:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Additional Notes:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Mfg Campaign: 11255461
Recall Date: Sep 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Corrective Action:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Additional Notes:
THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB
Mfg Campaign: 11255461
Recall Date: Sep 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Corrective Action:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Additional Notes:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Mfg Campaign: 11255057
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Corrective Action:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Additional Notes:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Mfg Campaign: 11255057
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Corrective Action:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Additional Notes:
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Mfg Campaign: 11255057
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Corrective Action:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Additional Notes:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Mfg Campaign: 11254397
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Corrective Action:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Additional Notes:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Mfg Campaign: 11254397
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Corrective Action:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Additional Notes:
MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.
Mfg Campaign: 11254397
Recall Date: Sep 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE STOPPED IN TRAFFIC THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO JONES CHRYSLER DODGE JEEP RAM (LOCATED AT 1510 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400). THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE DEALER ADDED OIL AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE STOPPED IN TRAFFIC THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO JONES CHRYSLER DODGE JEEP RAM (LOCATED AT 1510 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400). THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE DEALER ADDED OIL AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE STOPPED IN TRAFFIC THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO JONES CHRYSLER DODGE JEEP RAM (LOCATED AT 1510 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400). THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE DEALER ADDED OIL AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Mfg Campaign: 11253671
Recall Date: Sep 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO WORK. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 476-7900) WHERE NO OIL WAS DISCOVERED ON THE DIPSTICK. THE DEALER PERFORMED AN OIL CHANGE AND THE CONTACT WAS INFORMED TO CHECK BACK AFTER 1,000 MILES. WHILE DRIVING AND MAKING A RIGHT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE WENT INTO LIMP MODE AND THE SPEED WOULD NOT EXCEED 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK AGAIN. THE VEHICLE WAS TAKEN TO MILOSCH'S PALACE CHRYSLER DODGE JEEP RAM (3800 S LAPEER RD, LAKE ORION, MI 48359, (248) 393-2222) WHERE THEY STATED THAT THE 2.4 LITER ENGINE CONSUMED OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT AN OIL CHANGE NEEDED TO BE PERFORMED EVERY 1,000 TO 4,000 MILES. THE MANUFACTURER WAS CALLED, PROVIDED A CASE NUMBER, AND PROMISED A CALL BACK. THE CONTACT WAS CONCERNED AND FELT THERE SHOULD BE AN IMMEDIATE RECALL ISSUED. THE FAILURE MILEAGE WAS 26,459. *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO WORK. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 476-7900) WHERE NO OIL WAS DISCOVERED ON THE DIPSTICK. THE DEALER PERFORMED AN OIL CHANGE AND THE CONTACT WAS INFORMED TO CHECK BACK AFTER 1,000 MILES. WHILE DRIVING AND MAKING A RIGHT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE WENT INTO LIMP MODE AND THE SPEED WOULD NOT EXCEED 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK AGAIN. THE VEHICLE WAS TAKEN TO MILOSCH'S PALACE CHRYSLER DODGE JEEP RAM (3800 S LAPEER RD, LAKE ORION, MI 48359, (248) 393-2222) WHERE THEY STATED THAT THE 2.4 LITER ENGINE CONSUMED OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT AN OIL CHANGE NEEDED TO BE PERFORMED EVERY 1,000 TO 4,000 MILES. THE MANUFACTURER WAS CALLED, PROVIDED A CASE NUMBER, AND PROMISED A CALL BACK. THE CONTACT WAS CONCERNED AND FELT THERE SHOULD BE AN IMMEDIATE RECALL ISSUED. THE FAILURE MILEAGE WAS 26,459. *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO WORK. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 476-7900) WHERE NO OIL WAS DISCOVERED ON THE DIPSTICK. THE DEALER PERFORMED AN OIL CHANGE AND THE CONTACT WAS INFORMED TO CHECK BACK AFTER 1,000 MILES. WHILE DRIVING AND MAKING A RIGHT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE WENT INTO LIMP MODE AND THE SPEED WOULD NOT EXCEED 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK AGAIN. THE VEHICLE WAS TAKEN TO MILOSCH'S PALACE CHRYSLER DODGE JEEP RAM (3800 S LAPEER RD, LAKE ORION, MI 48359, (248) 393-2222) WHERE THEY STATED THAT THE 2.4 LITER ENGINE CONSUMED OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT AN OIL CHANGE NEEDED TO BE PERFORMED EVERY 1,000 TO 4,000 MILES. THE MANUFACTURER WAS CALLED, PROVIDED A CASE NUMBER, AND PROMISED A CALL BACK. THE CONTACT WAS CONCERNED AND FELT THERE SHOULD BE AN IMMEDIATE RECALL ISSUED. THE FAILURE MILEAGE WAS 26,459. *TR*JB
Mfg Campaign: 11253409
Recall Date: Sep 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Corrective Action:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Additional Notes:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Mfg Campaign: 11252802
Recall Date: Sep 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Corrective Action:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Additional Notes:
THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.
Mfg Campaign: 11252802
Recall Date: Sep 2, 2019
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