Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle failed to respond. There was no warning light illuminated. The contact depressed the accelerator pedal down to the floorboard and the vehicle responded, however, the transmission shifted hard. The contact stated that the transmission was not shifting into the intended gear while driving at various speeds. The dealer was notified of the failure. The vehicle was not diagnosed. The contact related the failure to NHTSA Campaign Number: 18V739000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle failed to respond. There was no warning light illuminated. The contact depressed the accelerator pedal down to the floorboard and the vehicle responded, however, the transmission shifted hard. The contact stated that the transmission was not shifting into the intended gear while driving at various speeds. The dealer was notified of the failure. The vehicle was not diagnosed. The contact related the failure to NHTSA Campaign Number: 18V739000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle failed to respond. There was no warning light illuminated. The contact depressed the accelerator pedal down to the floorboard and the vehicle responded, however, the transmission shifted hard. The contact stated that the transmission was not shifting into the intended gear while driving at various speeds. The dealer was notified of the failure. The vehicle was not diagnosed. The contact related the failure to NHTSA Campaign Number: 18V739000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11539173
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving with my children and car started to shake a little when getting on highway, while on car started shaking violently and felt was going to die. I had to drive like that to get to an exit and was able to pull over. Turned the car off and turned back on. And same, then check engine light came on but not flashing. After getting it to a mechanic and the dealer was told my cylinder blew. And the engine is done. Felt that was a safety risk for me to driving with my children like that and now we are without a car. If someone maintains their car and gets regular oil checks then how is it possible for an engine to blow.
Corrective Action:
Driving with my children and car started to shake a little when getting on highway, while on car started shaking violently and felt was going to die. I had to drive like that to get to an exit and was able to pull over. Turned the car off and turned back on. And same, then check engine light came on but not flashing. After getting it to a mechanic and the dealer was told my cylinder blew. And the engine is done. Felt that was a safety risk for me to driving with my children like that and now we are without a car. If someone maintains their car and gets regular oil checks then how is it possible for an engine to blow.
Additional Notes:
Driving with my children and car started to shake a little when getting on highway, while on car started shaking violently and felt was going to die. I had to drive like that to get to an exit and was able to pull over. Turned the car off and turned back on. And same, then check engine light came on but not flashing. After getting it to a mechanic and the dealer was told my cylinder blew. And the engine is done. Felt that was a safety risk for me to driving with my children like that and now we are without a car. If someone maintains their car and gets regular oil checks then how is it possible for an engine to blow.
Mfg Campaign: 11538202
Recall Date: Aug 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.
Corrective Action:
While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.
Additional Notes:
While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.
Mfg Campaign: 11538118
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact's daughter owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a crack in the exhaust pipe and that the exhaust system needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact's daughter owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a crack in the exhaust pipe and that the exhaust system needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact's daughter owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a crack in the exhaust pipe and that the exhaust system needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11537973
Recall Date: Aug 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this
Corrective Action:
My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this
Additional Notes:
My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this
Mfg Campaign: 11536928
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the steering wheel seized. The contact was able to veer to the side of the road. The message "Service Power Steering" was displayed. The contact was able to drive to the residence. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the steering wheel seized. The contact was able to veer to the side of the road. The message "Service Power Steering" was displayed. The contact was able to drive to the residence. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the steering wheel seized. The contact was able to veer to the side of the road. The message "Service Power Steering" was displayed. The contact was able to drive to the residence. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11536204
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE 4WD LIGHT CAME ON. JEEP DIAGNOSED IT AS A BAD PTU. NEEDS TO BE REPLACED. SOUNDS LIKE A VERY COMMON PROBLEM FOR JEEP CHEROKEES IN EARLIER MODEL YEARS AND SPECIFIC VIN#'S IN 2019. THIS IS A VERY COSTLY REPAIR AND IT IS AT NO FAULT OF MY OWN. NOT TO MENTION THE HUGE SAFTEY ISSUE IT COULD HAVE CAUSED IF MY VEHICLE LOST POWER WHILE DRIVING. JEEP NEEDS TO DO SOMETHING ABOUT THIS.
Corrective Action:
SERVICE 4WD LIGHT CAME ON. JEEP DIAGNOSED IT AS A BAD PTU. NEEDS TO BE REPLACED. SOUNDS LIKE A VERY COMMON PROBLEM FOR JEEP CHEROKEES IN EARLIER MODEL YEARS AND SPECIFIC VIN#'S IN 2019. THIS IS A VERY COSTLY REPAIR AND IT IS AT NO FAULT OF MY OWN. NOT TO MENTION THE HUGE SAFTEY ISSUE IT COULD HAVE CAUSED IF MY VEHICLE LOST POWER WHILE DRIVING. JEEP NEEDS TO DO SOMETHING ABOUT THIS.
Additional Notes:
SERVICE 4WD LIGHT CAME ON. JEEP DIAGNOSED IT AS A BAD PTU. NEEDS TO BE REPLACED. SOUNDS LIKE A VERY COMMON PROBLEM FOR JEEP CHEROKEES IN EARLIER MODEL YEARS AND SPECIFIC VIN#'S IN 2019. THIS IS A VERY COSTLY REPAIR AND IT IS AT NO FAULT OF MY OWN. NOT TO MENTION THE HUGE SAFTEY ISSUE IT COULD HAVE CAUSED IF MY VEHICLE LOST POWER WHILE DRIVING. JEEP NEEDS TO DO SOMETHING ABOUT THIS.
Mfg Campaign: 11536221
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Lug nuts swelling making tire removal impossible.dealer changed with special tools at a cost of $231. This is a safety issue as flat tire unable to be changed.
Corrective Action:
Lug nuts swelling making tire removal impossible.dealer changed with special tools at a cost of $231. This is a safety issue as flat tire unable to be changed.
Additional Notes:
Lug nuts swelling making tire removal impossible.dealer changed with special tools at a cost of $231. This is a safety issue as flat tire unable to be changed.
Mfg Campaign: 11536338
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Has similar defect as Jeep Grand Cherokee recall X81. Jeep refuses to admit the issue and is trying to charge customer $3500 to fix the issue. Leather is separating from dash.
Corrective Action:
Has similar defect as Jeep Grand Cherokee recall X81. Jeep refuses to admit the issue and is trying to charge customer $3500 to fix the issue. Leather is separating from dash.
Additional Notes:
Has similar defect as Jeep Grand Cherokee recall X81. Jeep refuses to admit the issue and is trying to charge customer $3500 to fix the issue. Leather is separating from dash.
Mfg Campaign: 11535917
Recall Date: Aug 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2019 jeep cherokee on a very busy road when my car came to a screeching stop while in drive and began grinding it would only go in reverse the transmission blew it only has 23000 miles on it currently it is a big safety concern
Corrective Action:
I was driving my 2019 jeep cherokee on a very busy road when my car came to a screeching stop while in drive and began grinding it would only go in reverse the transmission blew it only has 23000 miles on it currently it is a big safety concern
Additional Notes:
I was driving my 2019 jeep cherokee on a very busy road when my car came to a screeching stop while in drive and began grinding it would only go in reverse the transmission blew it only has 23000 miles on it currently it is a big safety concern
Mfg Campaign: 11535559
Recall Date: Jul 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Corrective Action:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Additional Notes:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Mfg Campaign: 11533942
Recall Date: Jul 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Corrective Action:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Additional Notes:
I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.
Mfg Campaign: 11533942
Recall Date: Jul 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine shut off unexpectedly, with no indication of a problem existed. After Jeep certified mechanic diagnosis, cylinder #2 failed. Results, engine failure, engine replacement. 63900 miles on odometer.
Corrective Action:
Engine shut off unexpectedly, with no indication of a problem existed. After Jeep certified mechanic diagnosis, cylinder #2 failed. Results, engine failure, engine replacement. 63900 miles on odometer.
Additional Notes:
Engine shut off unexpectedly, with no indication of a problem existed. After Jeep certified mechanic diagnosis, cylinder #2 failed. Results, engine failure, engine replacement. 63900 miles on odometer.
Mfg Campaign: 11533390
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
As accelerating to pass a vehicle, the car would not accelerate. When it eventually did, it was miss firing and still wouldn’t accelerate properly. This caused a hindrance to the flow of traffic and eventually lost complete power while on the highway. It was towed to an independent service center and he confirmed there was an issue with the engine, with no obvious fault of the driver. No warning lamps appeared prior to the failure of the engine.
Corrective Action:
As accelerating to pass a vehicle, the car would not accelerate. When it eventually did, it was miss firing and still wouldn’t accelerate properly. This caused a hindrance to the flow of traffic and eventually lost complete power while on the highway. It was towed to an independent service center and he confirmed there was an issue with the engine, with no obvious fault of the driver. No warning lamps appeared prior to the failure of the engine.
Additional Notes:
As accelerating to pass a vehicle, the car would not accelerate. When it eventually did, it was miss firing and still wouldn’t accelerate properly. This caused a hindrance to the flow of traffic and eventually lost complete power while on the highway. It was towed to an independent service center and he confirmed there was an issue with the engine, with no obvious fault of the driver. No warning lamps appeared prior to the failure of the engine.
Mfg Campaign: 11533142
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
My 2019 jeep Cherokee lugs studs and nuts came off while I was driving and presented a safety hazard for me. It’s dodge jeep grand Cherokee responsibility to pay for repairs. Thanks
Corrective Action:
My 2019 jeep Cherokee lugs studs and nuts came off while I was driving and presented a safety hazard for me. It’s dodge jeep grand Cherokee responsibility to pay for repairs. Thanks
Additional Notes:
My 2019 jeep Cherokee lugs studs and nuts came off while I was driving and presented a safety hazard for me. It’s dodge jeep grand Cherokee responsibility to pay for repairs. Thanks
Mfg Campaign: 11533278
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving and the car would randomly stop in the middle of the road, then I was unable to get it to start again unless i put the car in park turn off car and open door then restart the car. This happened multiple times, I’ve been to so many places to get help and they act like i’m crazy. It’s not consistent either. I had it happen this week but before that it had been 2 months. It has happened at least 20 times within the past year
Corrective Action:
I was driving and the car would randomly stop in the middle of the road, then I was unable to get it to start again unless i put the car in park turn off car and open door then restart the car. This happened multiple times, I’ve been to so many places to get help and they act like i’m crazy. It’s not consistent either. I had it happen this week but before that it had been 2 months. It has happened at least 20 times within the past year
Additional Notes:
I was driving and the car would randomly stop in the middle of the road, then I was unable to get it to start again unless i put the car in park turn off car and open door then restart the car. This happened multiple times, I’ve been to so many places to get help and they act like i’m crazy. It’s not consistent either. I had it happen this week but before that it had been 2 months. It has happened at least 20 times within the past year
Mfg Campaign: 11533350
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then
Corrective Action:
Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then
Additional Notes:
Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then
Mfg Campaign: 11530794
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Corrective Action:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Additional Notes:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Mfg Campaign: 11529502
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Corrective Action:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Additional Notes:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Mfg Campaign: 11529502
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Corrective Action:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Additional Notes:
While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership. There was a known recall that was repaired back in 2018 on this vehicle but it appears to have come back.
Mfg Campaign: 11529502
Recall Date: Jun 29, 2023
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