Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Mfg Campaign: 11545412
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Corrective Action:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Additional Notes:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Mfg Campaign: 11544916
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Corrective Action:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Additional Notes:
This is my second complaint regarding a Jeep and this time about a 2019 Jeep Cherokee 4x4 Limited, I turned in a complaint re: 2019 Jeep Compass as they both have the same problem. The stop/start system has drained the secondary battery, in turn draining the car battery, in turning almost killing the alternator, The failure left me in the middle of a busy intersection with no possible way to restart the car. It could easily have gotten me killed. There was no warning , no light, no nothing. There is an extreme failure in this system and I want to know why the mechanics for Jeep do not tell you that the secondary battery is a problem and will be again as it isn't changed out when the car battery is replaced. (the demise of which is a result of the failure of the secondary) t is a n unnecessary and a lousy one,
Mfg Campaign: 11544916
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Mfg Campaign: 11544450
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle randomly accelerated. The RPM had increased to a high level. The 4WD service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, there was an abnormal dinging sound. There were no warning lights illuminated. The vehicle was taken to the same local dealer, where it was determined that the PTU was blocked and not working. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 114,000.
Mfg Campaign: 11544450
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a warning light on my dash board SVC 4WD. I took my car to the dealership and was told I need my PTU replaced and the cost was estimated at $2,255.67. I did some reach and found a recall for this same issue in earlier vehicle year models. I am frustrated by the fact that my Jeep is obviously having the same issue and could potentially put my safety at risk yet my vehicle year is not recalled. I am forced to pay thousands of dollars out of pocket because my vehicle model isn’t recalled. I need action taken to have my vehicle recalled so that my Jeep can be repaired.
Corrective Action:
I received a warning light on my dash board SVC 4WD. I took my car to the dealership and was told I need my PTU replaced and the cost was estimated at $2,255.67. I did some reach and found a recall for this same issue in earlier vehicle year models. I am frustrated by the fact that my Jeep is obviously having the same issue and could potentially put my safety at risk yet my vehicle year is not recalled. I am forced to pay thousands of dollars out of pocket because my vehicle model isn’t recalled. I need action taken to have my vehicle recalled so that my Jeep can be repaired.
Additional Notes:
I received a warning light on my dash board SVC 4WD. I took my car to the dealership and was told I need my PTU replaced and the cost was estimated at $2,255.67. I did some reach and found a recall for this same issue in earlier vehicle year models. I am frustrated by the fact that my Jeep is obviously having the same issue and could potentially put my safety at risk yet my vehicle year is not recalled. I am forced to pay thousands of dollars out of pocket because my vehicle model isn’t recalled. I need action taken to have my vehicle recalled so that my Jeep can be repaired.
Mfg Campaign: 11544222
Recall Date: Sep 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while reversing at approximately 3 MPH, the parking brake light illuminated, and the parking brake independently engaged. The contact turned off and restarted the vehicle and was able to disengage the parking brake. The contact stated that the failure was intermittent, however the parking brake had recently engaged while the vehicle was rolling forward in neutral while going through a car wash. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Action Number: PE22009 (Parking Brake) open investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while reversing at approximately 3 MPH, the parking brake light illuminated, and the parking brake independently engaged. The contact turned off and restarted the vehicle and was able to disengage the parking brake. The contact stated that the failure was intermittent, however the parking brake had recently engaged while the vehicle was rolling forward in neutral while going through a car wash. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Action Number: PE22009 (Parking Brake) open investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while reversing at approximately 3 MPH, the parking brake light illuminated, and the parking brake independently engaged. The contact turned off and restarted the vehicle and was able to disengage the parking brake. The contact stated that the failure was intermittent, however the parking brake had recently engaged while the vehicle was rolling forward in neutral while going through a car wash. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Action Number: PE22009 (Parking Brake) open investigation. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11544062
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Corrective Action:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Additional Notes:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Mfg Campaign: 11543381
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Corrective Action:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Additional Notes:
My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.
Mfg Campaign: 11543381
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I find it very interesting that no one ever called me and you have closed my case . I wrote to you & told you the dealer on St. Thomas did not do windshields , Carribbean Auto Mart zip code 00802. I purchased my car at Arrigo in WPB , FL 33411 . I recently relocated to STT and shipped my car here. A 12 inch dead branch (which I have kept) hit my windshield and caused this damage on the inside and out. Obviously , the windshield was faulty or this serious damage would not have occurred, causing glass chards to come inside the vehicle. I have received no assistance from you have spoken to numerous outsourced customer service agents that I could not hear because of the chickens in the background and now you have closed my case. I was without a car for 3 weeks as the windshield was unstable and I could not drive the car as it was unsafe . I had to order a windshield and have it shipped here and installed. I would like to be compensated for my windshield and would like the address of your safety engineers to send the stick to them . Had it hit on the drivers side I would have been injured. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I find it very interesting that no one ever called me and you have closed my case . I wrote to you & told you the dealer on St. Thomas did not do windshields , Carribbean Auto Mart zip code 00802. I purchased my car at Arrigo in WPB , FL 33411 . I recently relocated to STT and shipped my car here. A 12 inch dead branch (which I have kept) hit my windshield and caused this damage on the inside and out. Obviously , the windshield was faulty or this serious damage would not have occurred, causing glass chards to come inside the vehicle. I have received no assistance from you have spoken to numerous outsourced customer service agents that I could not hear because of the chickens in the background and now you have closed my case. I was without a car for 3 weeks as the windshield was unstable and I could not drive the car as it was unsafe . I had to order a windshield and have it shipped here and installed. I would like to be compensated for my windshield and would like the address of your safety engineers to send the stick to them . Had it hit on the drivers side I would have been injured. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I find it very interesting that no one ever called me and you have closed my case . I wrote to you & told you the dealer on St. Thomas did not do windshields , Carribbean Auto Mart zip code 00802. I purchased my car at Arrigo in WPB , FL 33411 . I recently relocated to STT and shipped my car here. A 12 inch dead branch (which I have kept) hit my windshield and caused this damage on the inside and out. Obviously , the windshield was faulty or this serious damage would not have occurred, causing glass chards to come inside the vehicle. I have received no assistance from you have spoken to numerous outsourced customer service agents that I could not hear because of the chickens in the background and now you have closed my case. I was without a car for 3 weeks as the windshield was unstable and I could not drive the car as it was unsafe . I had to order a windshield and have it shipped here and installed. I would like to be compensated for my windshield and would like the address of your safety engineers to send the stick to them . Had it hit on the drivers side I would have been injured. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11542336
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio functions are not working which includes GPS, general radio functions such as stations and volume, Bluetooth functions that interfere with basic safety and communications. Almost all functions of this car flow through the radio.
Corrective Action:
Radio functions are not working which includes GPS, general radio functions such as stations and volume, Bluetooth functions that interfere with basic safety and communications. Almost all functions of this car flow through the radio.
Additional Notes:
Radio functions are not working which includes GPS, general radio functions such as stations and volume, Bluetooth functions that interfere with basic safety and communications. Almost all functions of this car flow through the radio.
Mfg Campaign: 11542243
Recall Date: Sep 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Jeep Cherokee. The contact stated while attempting to start the vehicle, the PUSH to START button failed to function as needed. The contact stated she replaced the batteries in the key fob; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2019 Jeep Cherokee. The contact stated while attempting to start the vehicle, the PUSH to START button failed to function as needed. The contact stated she replaced the batteries in the key fob; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2019 Jeep Cherokee. The contact stated while attempting to start the vehicle, the PUSH to START button failed to function as needed. The contact stated she replaced the batteries in the key fob; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11541839
Recall Date: Aug 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car lost acceleration power when driving, showed no codes, and displayed a message to shift to park and restart car. This incident happened twice including after the car was taken to the dealer, who could not find anything wrong with the car. A google search revealed several 2018 vehicles with that problem and a recall for 2017 models and earlier; however, the 2018 model has not been recalled and should be.
Corrective Action:
The car lost acceleration power when driving, showed no codes, and displayed a message to shift to park and restart car. This incident happened twice including after the car was taken to the dealer, who could not find anything wrong with the car. A google search revealed several 2018 vehicles with that problem and a recall for 2017 models and earlier; however, the 2018 model has not been recalled and should be.
Additional Notes:
The car lost acceleration power when driving, showed no codes, and displayed a message to shift to park and restart car. This incident happened twice including after the car was taken to the dealer, who could not find anything wrong with the car. A google search revealed several 2018 vehicles with that problem and a recall for 2017 models and earlier; however, the 2018 model has not been recalled and should be.
Mfg Campaign: 11541558
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I know it's on recall last year but it's happen when driving on freeway over 70miles per hrs and I can feel my steering wheel like not turn like something stop the steel then I can turn or change line on the freeway
Corrective Action:
I know it's on recall last year but it's happen when driving on freeway over 70miles per hrs and I can feel my steering wheel like not turn like something stop the steel then I can turn or change line on the freeway
Additional Notes:
I know it's on recall last year but it's happen when driving on freeway over 70miles per hrs and I can feel my steering wheel like not turn like something stop the steel then I can turn or change line on the freeway
Mfg Campaign: 11540963
Recall Date: Aug 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Power transfer unit bad. Confirmed by independent repair shop. 4wheel drive unavailable and service 4wd lights illuminated on dash. Part on back order with no release date.
Corrective Action:
Power transfer unit bad. Confirmed by independent repair shop. 4wheel drive unavailable and service 4wd lights illuminated on dash. Part on back order with no release date.
Additional Notes:
Power transfer unit bad. Confirmed by independent repair shop. 4wheel drive unavailable and service 4wd lights illuminated on dash. Part on back order with no release date.
Mfg Campaign: 11540782
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe my PCM went bad.
Corrective Action:
I believe my PCM went bad.
Additional Notes:
I believe my PCM went bad.
Mfg Campaign: 11540833
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I believe my PCM went bad.
Corrective Action:
I believe my PCM went bad.
Additional Notes:
I believe my PCM went bad.
Mfg Campaign: 11540833
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I believe my PCM went bad.
Corrective Action:
I believe my PCM went bad.
Additional Notes:
I believe my PCM went bad.
Mfg Campaign: 11540833
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We were driving down the road at about 60MPH and the engine just quite running. With the flow of traffic, I was almost hit in the rear end, but I was able to safely move to the shoulder of the road. The car would not restart and we had it towed to dealer. The dealer informed me it needed a new engine. Upon inspection and removal of the head of the engine, the #3 cylinder piston was melted and had zero compression and the #1 cylinder piston was partially melted and had zero compression as well. All regular maintenance was performed on the vehicle. We have the 2.0l vin N. No warning lights or codes were illuminated or present at the time of or after the incident.
Corrective Action:
We were driving down the road at about 60MPH and the engine just quite running. With the flow of traffic, I was almost hit in the rear end, but I was able to safely move to the shoulder of the road. The car would not restart and we had it towed to dealer. The dealer informed me it needed a new engine. Upon inspection and removal of the head of the engine, the #3 cylinder piston was melted and had zero compression and the #1 cylinder piston was partially melted and had zero compression as well. All regular maintenance was performed on the vehicle. We have the 2.0l vin N. No warning lights or codes were illuminated or present at the time of or after the incident.
Additional Notes:
We were driving down the road at about 60MPH and the engine just quite running. With the flow of traffic, I was almost hit in the rear end, but I was able to safely move to the shoulder of the road. The car would not restart and we had it towed to dealer. The dealer informed me it needed a new engine. Upon inspection and removal of the head of the engine, the #3 cylinder piston was melted and had zero compression and the #1 cylinder piston was partially melted and had zero compression as well. All regular maintenance was performed on the vehicle. We have the 2.0l vin N. No warning lights or codes were illuminated or present at the time of or after the incident.
Mfg Campaign: 11540329
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
PTU failure 4 will drive problem
Corrective Action:
PTU failure 4 will drive problem
Additional Notes:
PTU failure 4 will drive problem
Mfg Campaign: 11539654
Recall Date: Aug 20, 2023
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