Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HOOD FLEXES IN THE WIND WHEN DRIVING AT HIGHER SPEEDS ON A WINDY DAY. UNNERVING TO SEE IT POP UP AND DOWN. TOOK TO DEALER AND THEY ADJUSTED THE "KNOBS" ON EACH SIDE. DIDN'T HELP. THEN LOGGED A TICKET WITH THEM AND THEY REPLACED THE LATCH. STILL A PROBLEM. WE'VE TRIED ADJUSTING THE KNOBS AGAIN, BUT IF ON THE HIGHWAY ON A WINDY DAY, IT STILL FLEXES. WE'VE SEEN OTHERS' COMPLAINTS ON THE INTERNET OF THE SAME PROBLEM. AFRAID THE HOOD IS GOING TO POP UP IF A GUST CATCHES IT AND KILL SOMEONE. IT HAS HAPPENED MULTIPLE TIMES OVER THE TIME WE'VE OWNED IT (3 YEARS). THE LATEST WAS ON APRIL 29, 2019.
Corrective Action:
THE HOOD FLEXES IN THE WIND WHEN DRIVING AT HIGHER SPEEDS ON A WINDY DAY. UNNERVING TO SEE IT POP UP AND DOWN. TOOK TO DEALER AND THEY ADJUSTED THE "KNOBS" ON EACH SIDE. DIDN'T HELP. THEN LOGGED A TICKET WITH THEM AND THEY REPLACED THE LATCH. STILL A PROBLEM. WE'VE TRIED ADJUSTING THE KNOBS AGAIN, BUT IF ON THE HIGHWAY ON A WINDY DAY, IT STILL FLEXES. WE'VE SEEN OTHERS' COMPLAINTS ON THE INTERNET OF THE SAME PROBLEM. AFRAID THE HOOD IS GOING TO POP UP IF A GUST CATCHES IT AND KILL SOMEONE. IT HAS HAPPENED MULTIPLE TIMES OVER THE TIME WE'VE OWNED IT (3 YEARS). THE LATEST WAS ON APRIL 29, 2019.
Additional Notes:
THE HOOD FLEXES IN THE WIND WHEN DRIVING AT HIGHER SPEEDS ON A WINDY DAY. UNNERVING TO SEE IT POP UP AND DOWN. TOOK TO DEALER AND THEY ADJUSTED THE "KNOBS" ON EACH SIDE. DIDN'T HELP. THEN LOGGED A TICKET WITH THEM AND THEY REPLACED THE LATCH. STILL A PROBLEM. WE'VE TRIED ADJUSTING THE KNOBS AGAIN, BUT IF ON THE HIGHWAY ON A WINDY DAY, IT STILL FLEXES. WE'VE SEEN OTHERS' COMPLAINTS ON THE INTERNET OF THE SAME PROBLEM. AFRAID THE HOOD IS GOING TO POP UP IF A GUST CATCHES IT AND KILL SOMEONE. IT HAS HAPPENED MULTIPLE TIMES OVER THE TIME WE'VE OWNED IT (3 YEARS). THE LATEST WAS ON APRIL 29, 2019.
Mfg Campaign: 11207628
Recall Date: May 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEYLESS START SYSTEM PROBLEM CODE HAS STARTING APPEARING ON DASH. CAME ON AFTER VEHICLE STARTED.
Corrective Action:
KEYLESS START SYSTEM PROBLEM CODE HAS STARTING APPEARING ON DASH. CAME ON AFTER VEHICLE STARTED.
Additional Notes:
KEYLESS START SYSTEM PROBLEM CODE HAS STARTING APPEARING ON DASH. CAME ON AFTER VEHICLE STARTED.
Mfg Campaign: 11207379
Recall Date: May 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I GOT PROBLEM WITH SHIFT STICK MAKE NOISE,LOOK LIKE COME FROM TRANSFER CASE OR TRAMISSION.I GO MANY TIME TO DEALER AND THE DEALER JUST SAY NOTHING WRONG,HONESTLY THEY KNOW BUT THE PRENTEND DIDN'T KNOW.I HOPE SOMEBODY CAN HELP ME FOR FIGHT TO DEALER FOR FIX MY CAR.SECOND THING MY AXEL LEAK LITTLEBIT AND DEALER DIDN'T WANT TO FIX.PLS HELP MY CASE
Corrective Action:
I GOT PROBLEM WITH SHIFT STICK MAKE NOISE,LOOK LIKE COME FROM TRANSFER CASE OR TRAMISSION.I GO MANY TIME TO DEALER AND THE DEALER JUST SAY NOTHING WRONG,HONESTLY THEY KNOW BUT THE PRENTEND DIDN'T KNOW.I HOPE SOMEBODY CAN HELP ME FOR FIGHT TO DEALER FOR FIX MY CAR.SECOND THING MY AXEL LEAK LITTLEBIT AND DEALER DIDN'T WANT TO FIX.PLS HELP MY CASE
Additional Notes:
I GOT PROBLEM WITH SHIFT STICK MAKE NOISE,LOOK LIKE COME FROM TRANSFER CASE OR TRAMISSION.I GO MANY TIME TO DEALER AND THE DEALER JUST SAY NOTHING WRONG,HONESTLY THEY KNOW BUT THE PRENTEND DIDN'T KNOW.I HOPE SOMEBODY CAN HELP ME FOR FIGHT TO DEALER FOR FIX MY CAR.SECOND THING MY AXEL LEAK LITTLEBIT AND DEALER DIDN'T WANT TO FIX.PLS HELP MY CASE
Mfg Campaign: 11207395
Recall Date: May 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
KEYLESS START SYSTEM PROBLEM
Corrective Action:
KEYLESS START SYSTEM PROBLEM
Additional Notes:
KEYLESS START SYSTEM PROBLEM
Mfg Campaign: 11204686
Recall Date: Apr 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.
Corrective Action:
BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.
Additional Notes:
BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.
Mfg Campaign: 11204816
Recall Date: Apr 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.
Corrective Action:
DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.
Additional Notes:
DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.
Mfg Campaign: 11204396
Recall Date: Apr 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Corrective Action:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Additional Notes:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Mfg Campaign: 11204402
Recall Date: Apr 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Corrective Action:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Additional Notes:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Mfg Campaign: 11204402
Recall Date: Apr 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Corrective Action:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Additional Notes:
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Mfg Campaign: 11204402
Recall Date: Apr 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.
Corrective Action:
SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.
Additional Notes:
SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.
Mfg Campaign: 11203720
Recall Date: Apr 25, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Corrective Action:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Additional Notes:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Mfg Campaign: 11203510
Recall Date: Apr 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Corrective Action:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Additional Notes:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Mfg Campaign: 11203510
Recall Date: Apr 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Corrective Action:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Additional Notes:
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Mfg Campaign: 11203510
Recall Date: Apr 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD
Corrective Action:
"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD
Additional Notes:
"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD
Mfg Campaign: 11203000
Recall Date: Apr 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF
Corrective Action:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF
Additional Notes:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF
Mfg Campaign: 11195595
Recall Date: Apr 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Corrective Action:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Additional Notes:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Mfg Campaign: 11195370
Recall Date: Apr 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Corrective Action:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Additional Notes:
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Mfg Campaign: 11195370
Recall Date: Apr 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR HAS ISSUES WITH THE AUTO IDLE RESTARTING. APPROXIMATELY 8 TIMES OVER THE LAST 1.5 YEARS THE CAR DOES NOT RESTART AFTER ITS IDLE. IT HAS TO BE PUT INTO PARK, ENGAGE THE BRAKE AND TRY TO RESTART. THIS TAKES MULTIPLE TRIES TO GET THE CAR'S ENGINE TO START AGAIN. IT'S VERY DANGEROUS. 7/8 TIMES I WAS AT A STOP SIGN OR STOP LIGHT, BUT ONCE I WAS IN STOP AND GO TRAFFIC WITH AN 18 WHEELER BEHIND ME WHEN THE ENGINE WOULD NOT REENGAGE.
Corrective Action:
THIS CAR HAS ISSUES WITH THE AUTO IDLE RESTARTING. APPROXIMATELY 8 TIMES OVER THE LAST 1.5 YEARS THE CAR DOES NOT RESTART AFTER ITS IDLE. IT HAS TO BE PUT INTO PARK, ENGAGE THE BRAKE AND TRY TO RESTART. THIS TAKES MULTIPLE TRIES TO GET THE CAR'S ENGINE TO START AGAIN. IT'S VERY DANGEROUS. 7/8 TIMES I WAS AT A STOP SIGN OR STOP LIGHT, BUT ONCE I WAS IN STOP AND GO TRAFFIC WITH AN 18 WHEELER BEHIND ME WHEN THE ENGINE WOULD NOT REENGAGE.
Additional Notes:
THIS CAR HAS ISSUES WITH THE AUTO IDLE RESTARTING. APPROXIMATELY 8 TIMES OVER THE LAST 1.5 YEARS THE CAR DOES NOT RESTART AFTER ITS IDLE. IT HAS TO BE PUT INTO PARK, ENGAGE THE BRAKE AND TRY TO RESTART. THIS TAKES MULTIPLE TRIES TO GET THE CAR'S ENGINE TO START AGAIN. IT'S VERY DANGEROUS. 7/8 TIMES I WAS AT A STOP SIGN OR STOP LIGHT, BUT ONCE I WAS IN STOP AND GO TRAFFIC WITH AN 18 WHEELER BEHIND ME WHEN THE ENGINE WOULD NOT REENGAGE.
Mfg Campaign: 11194638
Recall Date: Apr 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VEHICLE JUST DROVE 20K MILES, I AM GETTING A POPUP "KEYLESS START SYSTEM PROBLEM" VERY FREQUENTLY WHEN EVER I START MY CAR. MINE IS 2016 HONDA PILOT TOURING AWD. I WENT TO DEALER, FIRST DAY HE RESET SOME CODE AND THE WARNING MESSAGE WENT OFF. BUT IMMEDIATELY ON NEXT DAY IT CAME AGAIN. I WENT TO DEALER AGAIN AND THEY DID 2 HOURS OF INVESTIGATION AND TOLD , THEY WILL REPLACE THE BATTERY AND THEY ORDERED A PART. YESTERDAY MY PART WAS READY AND THEY SAID THEY HAVE REPLACED THE PART AND REPLACED THE FOB BATTERIES. THE WARNING WAS WENT OFF ON THAT DAY BUT, IT CAME AGAIN TODAY. I AM TOTALLY FRUSTRATED WITH THIS BEHAVIOR. WHEN I SEARCH ON THE FORUMS MOST OF THE PILOT CUSTOMERS HAD THE SAME ISSUE AND THEY HAVE REPORTED IN THIS FORUM. I AM NOT SURE HOW YOU WILL TAKE IT UP BUT I AM BIT CONCERNED ON THE VEHICLE SAFETY HOW IT BEHAVIOR. I AM GETTING THIS MESSAGE WHEN EVER I START THE VECHILE. TRIED WITH BOTH KEY FOBS AND WITH NEW BATTERIES BUT NO LUCK. MY DEALER IS HONDA OF CONCORD, BRUTON SMITH BLVD, CONCORD. NC
Corrective Action:
MY VEHICLE JUST DROVE 20K MILES, I AM GETTING A POPUP "KEYLESS START SYSTEM PROBLEM" VERY FREQUENTLY WHEN EVER I START MY CAR. MINE IS 2016 HONDA PILOT TOURING AWD. I WENT TO DEALER, FIRST DAY HE RESET SOME CODE AND THE WARNING MESSAGE WENT OFF. BUT IMMEDIATELY ON NEXT DAY IT CAME AGAIN. I WENT TO DEALER AGAIN AND THEY DID 2 HOURS OF INVESTIGATION AND TOLD , THEY WILL REPLACE THE BATTERY AND THEY ORDERED A PART. YESTERDAY MY PART WAS READY AND THEY SAID THEY HAVE REPLACED THE PART AND REPLACED THE FOB BATTERIES. THE WARNING WAS WENT OFF ON THAT DAY BUT, IT CAME AGAIN TODAY. I AM TOTALLY FRUSTRATED WITH THIS BEHAVIOR. WHEN I SEARCH ON THE FORUMS MOST OF THE PILOT CUSTOMERS HAD THE SAME ISSUE AND THEY HAVE REPORTED IN THIS FORUM. I AM NOT SURE HOW YOU WILL TAKE IT UP BUT I AM BIT CONCERNED ON THE VEHICLE SAFETY HOW IT BEHAVIOR. I AM GETTING THIS MESSAGE WHEN EVER I START THE VECHILE. TRIED WITH BOTH KEY FOBS AND WITH NEW BATTERIES BUT NO LUCK. MY DEALER IS HONDA OF CONCORD, BRUTON SMITH BLVD, CONCORD. NC
Additional Notes:
MY VEHICLE JUST DROVE 20K MILES, I AM GETTING A POPUP "KEYLESS START SYSTEM PROBLEM" VERY FREQUENTLY WHEN EVER I START MY CAR. MINE IS 2016 HONDA PILOT TOURING AWD. I WENT TO DEALER, FIRST DAY HE RESET SOME CODE AND THE WARNING MESSAGE WENT OFF. BUT IMMEDIATELY ON NEXT DAY IT CAME AGAIN. I WENT TO DEALER AGAIN AND THEY DID 2 HOURS OF INVESTIGATION AND TOLD , THEY WILL REPLACE THE BATTERY AND THEY ORDERED A PART. YESTERDAY MY PART WAS READY AND THEY SAID THEY HAVE REPLACED THE PART AND REPLACED THE FOB BATTERIES. THE WARNING WAS WENT OFF ON THAT DAY BUT, IT CAME AGAIN TODAY. I AM TOTALLY FRUSTRATED WITH THIS BEHAVIOR. WHEN I SEARCH ON THE FORUMS MOST OF THE PILOT CUSTOMERS HAD THE SAME ISSUE AND THEY HAVE REPORTED IN THIS FORUM. I AM NOT SURE HOW YOU WILL TAKE IT UP BUT I AM BIT CONCERNED ON THE VEHICLE SAFETY HOW IT BEHAVIOR. I AM GETTING THIS MESSAGE WHEN EVER I START THE VECHILE. TRIED WITH BOTH KEY FOBS AND WITH NEW BATTERIES BUT NO LUCK. MY DEALER IS HONDA OF CONCORD, BRUTON SMITH BLVD, CONCORD. NC
Mfg Campaign: 11193913
Recall Date: Apr 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11193598
Recall Date: Apr 3, 2019
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