Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11471823
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11471823
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that while the Auto START/STOP feature was engaged, the engine failed to restart after a stop. Several unknown warning lights were illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that while the Auto START/STOP feature was engaged, the engine failed to restart after a stop. Several unknown warning lights were illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that while the Auto START/STOP feature was engaged, the engine failed to restart after a stop. Several unknown warning lights were illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 100,000.
Mfg Campaign: 11471876
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #3. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #3. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #3. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11471502
Recall Date: Jun 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine's auto idle stop-start system malfunctions intermittently and unexpectedly when stopped at traffic lights, intersections and other roadway stops. The engines shuts down after a normal idling stop, but instead of restarting when the brake is released and the accelerator is pressed to proceed the car remains shutdown and will not restart automatically to proceed out of the intersection or stopped position. There is NO warning of the impending failure to restart - when the brake is released and the vehicle should restart > Annunciator panel then illuminates to an engine off status, the engine remains off/stalled > the car must be put into 'Park', the Brake depressed and a manual restart attempted, all while disoriented and sitting stationary with traffic moving around the vehicle. This is extremely dangerous and completely non anticipatable. The vehicles engine will not restart without multiple cycles/attempts, often with as many as 6 tries or more - taking many minutes while other traffic attempts to maneuver around the vehicle. This has been present with the vehicle since 16,280 miles, now 53,000 miles(6yrs). Multiple Honda Pilot owners have reported this dangerous issue, Honda is aware, the safety concerns of Pilot owners are apparently being ignored by Honda without an effective investigation/engineered solution. I've taken the vehicle to Honda dealership multiple times and told there is no standard/effective 'fix' which has been communicated by Honda to their service centers for this issue - and any attempts to remedy it by replacing the battery, ignition switch or starter has been reported at best as temporary - Dealer service centers refuse to guarantee any remedy attempts or provide any warranty on repair attempts - that any attempt to fix the issue is at the owners expense and risk. This needs to be investigated as a very significant safety issue leaving vehicles full of occupants disoriented/stalled in busy intersections/roadways.
Corrective Action:
The engine's auto idle stop-start system malfunctions intermittently and unexpectedly when stopped at traffic lights, intersections and other roadway stops. The engines shuts down after a normal idling stop, but instead of restarting when the brake is released and the accelerator is pressed to proceed the car remains shutdown and will not restart automatically to proceed out of the intersection or stopped position. There is NO warning of the impending failure to restart - when the brake is released and the vehicle should restart > Annunciator panel then illuminates to an engine off status, the engine remains off/stalled > the car must be put into 'Park', the Brake depressed and a manual restart attempted, all while disoriented and sitting stationary with traffic moving around the vehicle. This is extremely dangerous and completely non anticipatable. The vehicles engine will not restart without multiple cycles/attempts, often with as many as 6 tries or more - taking many minutes while other traffic attempts to maneuver around the vehicle. This has been present with the vehicle since 16,280 miles, now 53,000 miles(6yrs). Multiple Honda Pilot owners have reported this dangerous issue, Honda is aware, the safety concerns of Pilot owners are apparently being ignored by Honda without an effective investigation/engineered solution. I've taken the vehicle to Honda dealership multiple times and told there is no standard/effective 'fix' which has been communicated by Honda to their service centers for this issue - and any attempts to remedy it by replacing the battery, ignition switch or starter has been reported at best as temporary - Dealer service centers refuse to guarantee any remedy attempts or provide any warranty on repair attempts - that any attempt to fix the issue is at the owners expense and risk. This needs to be investigated as a very significant safety issue leaving vehicles full of occupants disoriented/stalled in busy intersections/roadways.
Additional Notes:
The engine's auto idle stop-start system malfunctions intermittently and unexpectedly when stopped at traffic lights, intersections and other roadway stops. The engines shuts down after a normal idling stop, but instead of restarting when the brake is released and the accelerator is pressed to proceed the car remains shutdown and will not restart automatically to proceed out of the intersection or stopped position. There is NO warning of the impending failure to restart - when the brake is released and the vehicle should restart > Annunciator panel then illuminates to an engine off status, the engine remains off/stalled > the car must be put into 'Park', the Brake depressed and a manual restart attempted, all while disoriented and sitting stationary with traffic moving around the vehicle. This is extremely dangerous and completely non anticipatable. The vehicles engine will not restart without multiple cycles/attempts, often with as many as 6 tries or more - taking many minutes while other traffic attempts to maneuver around the vehicle. This has been present with the vehicle since 16,280 miles, now 53,000 miles(6yrs). Multiple Honda Pilot owners have reported this dangerous issue, Honda is aware, the safety concerns of Pilot owners are apparently being ignored by Honda without an effective investigation/engineered solution. I've taken the vehicle to Honda dealership multiple times and told there is no standard/effective 'fix' which has been communicated by Honda to their service centers for this issue - and any attempts to remedy it by replacing the battery, ignition switch or starter has been reported at best as temporary - Dealer service centers refuse to guarantee any remedy attempts or provide any warranty on repair attempts - that any attempt to fix the issue is at the owners expense and risk. This needs to be investigated as a very significant safety issue leaving vehicles full of occupants disoriented/stalled in busy intersections/roadways.
Mfg Campaign: 11471379
Recall Date: Jun 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine is stalling / cutting out at stoplights or when slowing down or stopped in traffic. Car is still in drive but requires that I place it in park, shut off car completely (in traffic) and restart the car. This is an ongoing issue that I have reported to my Honda dealer but they have said there are “no codes” generated and cannot find anything wrong with my vehicle. This is becoming a safety hazard especially if my car slows and stalls in an intersection. It’s causing me severe anxiety when I drive anywhere.
Corrective Action:
Engine is stalling / cutting out at stoplights or when slowing down or stopped in traffic. Car is still in drive but requires that I place it in park, shut off car completely (in traffic) and restart the car. This is an ongoing issue that I have reported to my Honda dealer but they have said there are “no codes” generated and cannot find anything wrong with my vehicle. This is becoming a safety hazard especially if my car slows and stalls in an intersection. It’s causing me severe anxiety when I drive anywhere.
Additional Notes:
Engine is stalling / cutting out at stoplights or when slowing down or stopped in traffic. Car is still in drive but requires that I place it in park, shut off car completely (in traffic) and restart the car. This is an ongoing issue that I have reported to my Honda dealer but they have said there are “no codes” generated and cannot find anything wrong with my vehicle. This is becoming a safety hazard especially if my car slows and stalls in an intersection. It’s causing me severe anxiety when I drive anywhere.
Mfg Campaign: 11471079
Recall Date: Jun 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Corrective Action:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Additional Notes:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Mfg Campaign: 11471055
Recall Date: Jun 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Corrective Action:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Additional Notes:
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.
Mfg Campaign: 11471055
Recall Date: Jun 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Corrective Action:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Additional Notes:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Mfg Campaign: 11470793
Recall Date: Jun 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Corrective Action:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Additional Notes:
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.
Mfg Campaign: 11470793
Recall Date: Jun 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Rattling Noise in Engine after I stepped on the gas pedal at a light. Honda said the Engine needs to be replaced. 80,000 Miles never missed an oil change. Prior to the engine issue the pilot would stall at stop lights due to the auto shutoff feature. Honda attempted to replace the stop/start button, it did not fix the problem. When I brought it the 2nd time they said my battery was likely causing the issue and it needed to be replaced. I informed them I purchased a new battery two months prior. The issue was so bad that we had shut off the feature everytime we started the car.
Corrective Action:
Rattling Noise in Engine after I stepped on the gas pedal at a light. Honda said the Engine needs to be replaced. 80,000 Miles never missed an oil change. Prior to the engine issue the pilot would stall at stop lights due to the auto shutoff feature. Honda attempted to replace the stop/start button, it did not fix the problem. When I brought it the 2nd time they said my battery was likely causing the issue and it needed to be replaced. I informed them I purchased a new battery two months prior. The issue was so bad that we had shut off the feature everytime we started the car.
Additional Notes:
Rattling Noise in Engine after I stepped on the gas pedal at a light. Honda said the Engine needs to be replaced. 80,000 Miles never missed an oil change. Prior to the engine issue the pilot would stall at stop lights due to the auto shutoff feature. Honda attempted to replace the stop/start button, it did not fix the problem. When I brought it the 2nd time they said my battery was likely causing the issue and it needed to be replaced. I informed them I purchased a new battery two months prior. The issue was so bad that we had shut off the feature everytime we started the car.
Mfg Campaign: 11470919
Recall Date: Jun 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
System effected: Auto idle engine stop and start. My 2016 Honda Pilot-Elite has problems with auto start/stop. When I stop at traffic light the engine automatically stops but when traffic light turns green and I am ready to go the car engine doesn’t automatically start. Instead it asks me to put car in parking and push the start button. It doesn’t start with one push and I have to try numerous times. It’s causing problem to me as well as other cars in the traffic. It poses great danger to me getting stuck in car in the middle of the road
Corrective Action:
System effected: Auto idle engine stop and start. My 2016 Honda Pilot-Elite has problems with auto start/stop. When I stop at traffic light the engine automatically stops but when traffic light turns green and I am ready to go the car engine doesn’t automatically start. Instead it asks me to put car in parking and push the start button. It doesn’t start with one push and I have to try numerous times. It’s causing problem to me as well as other cars in the traffic. It poses great danger to me getting stuck in car in the middle of the road
Additional Notes:
System effected: Auto idle engine stop and start. My 2016 Honda Pilot-Elite has problems with auto start/stop. When I stop at traffic light the engine automatically stops but when traffic light turns green and I am ready to go the car engine doesn’t automatically start. Instead it asks me to put car in parking and push the start button. It doesn’t start with one push and I have to try numerous times. It’s causing problem to me as well as other cars in the traffic. It poses great danger to me getting stuck in car in the middle of the road
Mfg Campaign: 11470365
Recall Date: Jun 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After Honda Idle-Stop feature engages at a stop light the car won't restart without putting car into park, turning off, and then turning back on. It often takes several attempts to restart the car before it works. This leaves the passengers at extreme risk of injury from collision.
Corrective Action:
After Honda Idle-Stop feature engages at a stop light the car won't restart without putting car into park, turning off, and then turning back on. It often takes several attempts to restart the car before it works. This leaves the passengers at extreme risk of injury from collision.
Additional Notes:
After Honda Idle-Stop feature engages at a stop light the car won't restart without putting car into park, turning off, and then turning back on. It often takes several attempts to restart the car before it works. This leaves the passengers at extreme risk of injury from collision.
Mfg Campaign: 11470371
Recall Date: Jun 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle has what is called "auto idle," which means that when the brake is fully depressed under certain conditions (ie a stop sign or a red traffic light), the engine turns itself off. The engine is supposed to start again when pressure is lifted from the brake. However, during the summers of 2020, 2021 and 2022 (which makes me believe the use of the air conditioning is involved in this problem), the car stalls out after the auto-idle is engaged rather than the engine restarting as it should. It has taken me several minutes to then get the vehicle to turn off so that I can try to start the car once again to move out of the way of traffic. Last week this happened on a busy highway. The cars that were stopped immediately behind me all went around me while I was trying to get my car restarted, leaving me totally exposed to being backended by someone going fast and not realizing that my car is inoperable in the middle of a busy highway. This has happened approximately 10 times over the last three summers. I have had it investigated by Honda in Bel Air, MD, who informed me that while my battery was new and therefore working properly, it simply isn't giving enough charge to the car to restart after the auto-idle is engaged. This is completely unaccepable and someone is going to get hurt unless Honda addresses this problem. Yes, the system is availble for inspection. Yes the dealer confirmed the problem. No the vehicle has not been inspected by anyone. No, there were no warnings, messages or other sypmtoms prior to the failure (i.e. the car completely stalling out).
Corrective Action:
The vehicle has what is called "auto idle," which means that when the brake is fully depressed under certain conditions (ie a stop sign or a red traffic light), the engine turns itself off. The engine is supposed to start again when pressure is lifted from the brake. However, during the summers of 2020, 2021 and 2022 (which makes me believe the use of the air conditioning is involved in this problem), the car stalls out after the auto-idle is engaged rather than the engine restarting as it should. It has taken me several minutes to then get the vehicle to turn off so that I can try to start the car once again to move out of the way of traffic. Last week this happened on a busy highway. The cars that were stopped immediately behind me all went around me while I was trying to get my car restarted, leaving me totally exposed to being backended by someone going fast and not realizing that my car is inoperable in the middle of a busy highway. This has happened approximately 10 times over the last three summers. I have had it investigated by Honda in Bel Air, MD, who informed me that while my battery was new and therefore working properly, it simply isn't giving enough charge to the car to restart after the auto-idle is engaged. This is completely unaccepable and someone is going to get hurt unless Honda addresses this problem. Yes, the system is availble for inspection. Yes the dealer confirmed the problem. No the vehicle has not been inspected by anyone. No, there were no warnings, messages or other sypmtoms prior to the failure (i.e. the car completely stalling out).
Additional Notes:
The vehicle has what is called "auto idle," which means that when the brake is fully depressed under certain conditions (ie a stop sign or a red traffic light), the engine turns itself off. The engine is supposed to start again when pressure is lifted from the brake. However, during the summers of 2020, 2021 and 2022 (which makes me believe the use of the air conditioning is involved in this problem), the car stalls out after the auto-idle is engaged rather than the engine restarting as it should. It has taken me several minutes to then get the vehicle to turn off so that I can try to start the car once again to move out of the way of traffic. Last week this happened on a busy highway. The cars that were stopped immediately behind me all went around me while I was trying to get my car restarted, leaving me totally exposed to being backended by someone going fast and not realizing that my car is inoperable in the middle of a busy highway. This has happened approximately 10 times over the last three summers. I have had it investigated by Honda in Bel Air, MD, who informed me that while my battery was new and therefore working properly, it simply isn't giving enough charge to the car to restart after the auto-idle is engaged. This is completely unaccepable and someone is going to get hurt unless Honda addresses this problem. Yes, the system is availble for inspection. Yes the dealer confirmed the problem. No the vehicle has not been inspected by anyone. No, there were no warnings, messages or other sypmtoms prior to the failure (i.e. the car completely stalling out).
Mfg Campaign: 11470439
Recall Date: Jun 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I purchased a brand new 2016 Honda Pilot EX. After the salesman pitch about adding top-notch safety, I paid extra for the Honda sensing package (include Collision mitigation braking system) as it was not a standard in 2016. Currently my SUV has less than 14000 miles. The Collision Mitigation Braking System (CMBS) has been warning and applying brakes when it should not for many years. Recently I drove on a highway that had construction for about 3 miles on a clear day. The car was the previous day and had nothing obstructing the camera on windshield or the radar behind the Honda badge. One lane was closed and there were flat surfaced traffic barrier (similar to cones) has been setup for the entire construction strip. About half into the construction zone, my SUV instrument panel had a warning that read "Collision Mitigation System Problem". When I noticed the warning sign is not disappearing after restarting several times, I disconnected the battery and connected it after a day. The warning sign did not go away. Then I took the SUV to the dealer from whom I purchased the vehicle. They washed the car but the warning sign is still active. The warning sign cannot be turned off using the physical button for the CMBS on the dash. Searching through the internet, I see that this is common problem among Honda owners. Many owners who experience this issue report that when they took the SUV to the dealer, they reported that the CMBS was overwhelmed by the construction barriers and the only way to fix this is to recalibrate the CMBS at dealer that costs about $500. However, this is only a temporary fix until the SUV drive through a construction site. I purchased Honda sensing for the safety of my family. Instead Honda has provided defective system that fails when driving through a construction site. Construction sites are common occurrence in everyday driving. Honda sensing CMBS is a good money maker for dealers as they get to recalibrate the system for high fee.
Corrective Action:
I purchased a brand new 2016 Honda Pilot EX. After the salesman pitch about adding top-notch safety, I paid extra for the Honda sensing package (include Collision mitigation braking system) as it was not a standard in 2016. Currently my SUV has less than 14000 miles. The Collision Mitigation Braking System (CMBS) has been warning and applying brakes when it should not for many years. Recently I drove on a highway that had construction for about 3 miles on a clear day. The car was the previous day and had nothing obstructing the camera on windshield or the radar behind the Honda badge. One lane was closed and there were flat surfaced traffic barrier (similar to cones) has been setup for the entire construction strip. About half into the construction zone, my SUV instrument panel had a warning that read "Collision Mitigation System Problem". When I noticed the warning sign is not disappearing after restarting several times, I disconnected the battery and connected it after a day. The warning sign did not go away. Then I took the SUV to the dealer from whom I purchased the vehicle. They washed the car but the warning sign is still active. The warning sign cannot be turned off using the physical button for the CMBS on the dash. Searching through the internet, I see that this is common problem among Honda owners. Many owners who experience this issue report that when they took the SUV to the dealer, they reported that the CMBS was overwhelmed by the construction barriers and the only way to fix this is to recalibrate the CMBS at dealer that costs about $500. However, this is only a temporary fix until the SUV drive through a construction site. I purchased Honda sensing for the safety of my family. Instead Honda has provided defective system that fails when driving through a construction site. Construction sites are common occurrence in everyday driving. Honda sensing CMBS is a good money maker for dealers as they get to recalibrate the system for high fee.
Additional Notes:
I purchased a brand new 2016 Honda Pilot EX. After the salesman pitch about adding top-notch safety, I paid extra for the Honda sensing package (include Collision mitigation braking system) as it was not a standard in 2016. Currently my SUV has less than 14000 miles. The Collision Mitigation Braking System (CMBS) has been warning and applying brakes when it should not for many years. Recently I drove on a highway that had construction for about 3 miles on a clear day. The car was the previous day and had nothing obstructing the camera on windshield or the radar behind the Honda badge. One lane was closed and there were flat surfaced traffic barrier (similar to cones) has been setup for the entire construction strip. About half into the construction zone, my SUV instrument panel had a warning that read "Collision Mitigation System Problem". When I noticed the warning sign is not disappearing after restarting several times, I disconnected the battery and connected it after a day. The warning sign did not go away. Then I took the SUV to the dealer from whom I purchased the vehicle. They washed the car but the warning sign is still active. The warning sign cannot be turned off using the physical button for the CMBS on the dash. Searching through the internet, I see that this is common problem among Honda owners. Many owners who experience this issue report that when they took the SUV to the dealer, they reported that the CMBS was overwhelmed by the construction barriers and the only way to fix this is to recalibrate the CMBS at dealer that costs about $500. However, this is only a temporary fix until the SUV drive through a construction site. I purchased Honda sensing for the safety of my family. Instead Honda has provided defective system that fails when driving through a construction site. Construction sites are common occurrence in everyday driving. Honda sensing CMBS is a good money maker for dealers as they get to recalibrate the system for high fee.
Mfg Campaign: 11470319
Recall Date: Jun 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while attempting to drive from a complete stop, the brake pedal was released however, the Auto STOP/START feature failed to operate as designed. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The vehicle was taken to the dealer and the ignition switch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while attempting to drive from a complete stop, the brake pedal was released however, the Auto STOP/START feature failed to operate as designed. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The vehicle was taken to the dealer and the ignition switch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while attempting to drive from a complete stop, the brake pedal was released however, the Auto STOP/START feature failed to operate as designed. There was no warning light illuminated. The contact stated that the failure recurred on several occasions. The vehicle was taken to the dealer and the ignition switch was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Mfg Campaign: 11470329
Recall Date: Jun 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving with the intention to turn left at a major intersection. I was the first car to pull into the left hand turning lane. I put my blinker on and pushed down on the brake waiting for the light to turn green so I could make the left hand turn but the car just shut down. At first I thought it was the auto engine on/off feature but I tried to lift my foot off the brake and the car did not restart. I tried to put the car in park and turn the car completely off (then on again) to see if that fixed the issue but the brake pedal was completely locked and I could not push it down. I ended up having to call the police and a tow company to tow my car out of the intersection. Both the police and the tow company tried to start the car with no luck. They could not even start it to put it in neutral and had to flat bed the car. There were not warning lights or messages on when this occurred. Although no one was hurt, it was an extremely busy intersection where this occurred and I was with my 4 year old daughter. While waiting for the police I had to cross multiple lanes of traffic carrying my daughter because it didn't want someone to rear end my car with her in it. It was also during the start of rush hour and caused a huge traffic back up. My car was subsequently towed to the Honda dealership where I purchased the car and they were able to start it the next morning multiple times with no issue. When they checked for error codes, nothing popped up. The battery was tested with good results. They requested other services be performed: brake system service, fuel system service, etc. but I was told these were unrelated to the break down. I ended spending close to $400 in towing fees and over $800 these additional services. I saw there was an official investigation into the Honda Pilot's start/stop feature and I believe this sounds very similar to what I went through.
Corrective Action:
I was driving with the intention to turn left at a major intersection. I was the first car to pull into the left hand turning lane. I put my blinker on and pushed down on the brake waiting for the light to turn green so I could make the left hand turn but the car just shut down. At first I thought it was the auto engine on/off feature but I tried to lift my foot off the brake and the car did not restart. I tried to put the car in park and turn the car completely off (then on again) to see if that fixed the issue but the brake pedal was completely locked and I could not push it down. I ended up having to call the police and a tow company to tow my car out of the intersection. Both the police and the tow company tried to start the car with no luck. They could not even start it to put it in neutral and had to flat bed the car. There were not warning lights or messages on when this occurred. Although no one was hurt, it was an extremely busy intersection where this occurred and I was with my 4 year old daughter. While waiting for the police I had to cross multiple lanes of traffic carrying my daughter because it didn't want someone to rear end my car with her in it. It was also during the start of rush hour and caused a huge traffic back up. My car was subsequently towed to the Honda dealership where I purchased the car and they were able to start it the next morning multiple times with no issue. When they checked for error codes, nothing popped up. The battery was tested with good results. They requested other services be performed: brake system service, fuel system service, etc. but I was told these were unrelated to the break down. I ended spending close to $400 in towing fees and over $800 these additional services. I saw there was an official investigation into the Honda Pilot's start/stop feature and I believe this sounds very similar to what I went through.
Additional Notes:
I was driving with the intention to turn left at a major intersection. I was the first car to pull into the left hand turning lane. I put my blinker on and pushed down on the brake waiting for the light to turn green so I could make the left hand turn but the car just shut down. At first I thought it was the auto engine on/off feature but I tried to lift my foot off the brake and the car did not restart. I tried to put the car in park and turn the car completely off (then on again) to see if that fixed the issue but the brake pedal was completely locked and I could not push it down. I ended up having to call the police and a tow company to tow my car out of the intersection. Both the police and the tow company tried to start the car with no luck. They could not even start it to put it in neutral and had to flat bed the car. There were not warning lights or messages on when this occurred. Although no one was hurt, it was an extremely busy intersection where this occurred and I was with my 4 year old daughter. While waiting for the police I had to cross multiple lanes of traffic carrying my daughter because it didn't want someone to rear end my car with her in it. It was also during the start of rush hour and caused a huge traffic back up. My car was subsequently towed to the Honda dealership where I purchased the car and they were able to start it the next morning multiple times with no issue. When they checked for error codes, nothing popped up. The battery was tested with good results. They requested other services be performed: brake system service, fuel system service, etc. but I was told these were unrelated to the break down. I ended spending close to $400 in towing fees and over $800 these additional services. I saw there was an official investigation into the Honda Pilot's start/stop feature and I believe this sounds very similar to what I went through.
Mfg Campaign: 11470033
Recall Date: Jun 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has hard shifts and jerking when accelerating at a normal rate and approaching your designated speed. This occurs almost daily as the problem persist and started occurring approximately 36,000 miles. I also had an issue when I was trying to accelerate up a mountain where the transmission did not want to switch to a lower gear and accelerate. Instead the gear was stuck and I had to remove my foot from the gas pedal and try again. I have taken the vehicle too two different dealerships and they could not replicate the problem. One dealership checked the transmission cooler and stated it was in good condition. I believe they cannot replicate it because every time a technician takes the vehicle on a test drive they accelerate at a high rpm level which the vehicle will not replicate the issue. Now it is doing it through more than one gear change. Feels like the transmission is going to break at any point
Corrective Action:
Transmission has hard shifts and jerking when accelerating at a normal rate and approaching your designated speed. This occurs almost daily as the problem persist and started occurring approximately 36,000 miles. I also had an issue when I was trying to accelerate up a mountain where the transmission did not want to switch to a lower gear and accelerate. Instead the gear was stuck and I had to remove my foot from the gas pedal and try again. I have taken the vehicle too two different dealerships and they could not replicate the problem. One dealership checked the transmission cooler and stated it was in good condition. I believe they cannot replicate it because every time a technician takes the vehicle on a test drive they accelerate at a high rpm level which the vehicle will not replicate the issue. Now it is doing it through more than one gear change. Feels like the transmission is going to break at any point
Additional Notes:
Transmission has hard shifts and jerking when accelerating at a normal rate and approaching your designated speed. This occurs almost daily as the problem persist and started occurring approximately 36,000 miles. I also had an issue when I was trying to accelerate up a mountain where the transmission did not want to switch to a lower gear and accelerate. Instead the gear was stuck and I had to remove my foot from the gas pedal and try again. I have taken the vehicle too two different dealerships and they could not replicate the problem. One dealership checked the transmission cooler and stated it was in good condition. I believe they cannot replicate it because every time a technician takes the vehicle on a test drive they accelerate at a high rpm level which the vehicle will not replicate the issue. Now it is doing it through more than one gear change. Feels like the transmission is going to break at any point
Mfg Campaign: 11470124
Recall Date: Jun 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When I'm driving this vehicle and stop at an intersection, the auto stop/start feature shuts my engine off. When I attempt to start driving again, the auto stop/start feature attempts to start my engine, but instead the car completely dies. This has happened to me three times this week alone! All three times I was running the air conditioning in the vehicle. This does not seem to occur asoften if I am not running my air conditioner.
Corrective Action:
When I'm driving this vehicle and stop at an intersection, the auto stop/start feature shuts my engine off. When I attempt to start driving again, the auto stop/start feature attempts to start my engine, but instead the car completely dies. This has happened to me three times this week alone! All three times I was running the air conditioning in the vehicle. This does not seem to occur asoften if I am not running my air conditioner.
Additional Notes:
When I'm driving this vehicle and stop at an intersection, the auto stop/start feature shuts my engine off. When I attempt to start driving again, the auto stop/start feature attempts to start my engine, but instead the car completely dies. This has happened to me three times this week alone! All three times I was running the air conditioning in the vehicle. This does not seem to occur asoften if I am not running my air conditioner.
Mfg Campaign: 11469828
Recall Date: Jun 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Corrective Action:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Additional Notes:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Mfg Campaign: 11469511
Recall Date: Jun 16, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury