Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Corrective Action:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Additional Notes:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Mfg Campaign: 11469511
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Corrective Action:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Additional Notes:
Multiple times the vehicle wouldn’t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won’t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn’t work and this is very upsetting this isn’t why I buy Hondas. The start stop event happens everyday and every time I start the car and don’t deactivate the start/stop system
Mfg Campaign: 11469511
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
No Restart After Auto Start/Stop Engages. The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. The Vehicle stalls out, must be put into park and the start button must be cycled a few times before engine will restart. This has been occurring continuously for a year now.
Corrective Action:
No Restart After Auto Start/Stop Engages. The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. The Vehicle stalls out, must be put into park and the start button must be cycled a few times before engine will restart. This has been occurring continuously for a year now.
Additional Notes:
No Restart After Auto Start/Stop Engages. The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. The Vehicle stalls out, must be put into park and the start button must be cycled a few times before engine will restart. This has been occurring continuously for a year now.
Mfg Campaign: 11469512
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Corrective Action:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Additional Notes:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Mfg Campaign: 11469612
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Corrective Action:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Additional Notes:
Auto stop/start feature will leave vehicle disabled and stranded at lights , and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots , but twice on a busy highway with kids in the vehicle.
Mfg Campaign: 11469612
Recall Date: Jun 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Honda has a "stop / start" feature that when stopping at a stop sign or traffic light, with brakes applied, stops the engine. Once you take foot off brakes, the engine should restart. On four occasions, the engine did not restart. This is a fuel saving feature, however, in each case I'm stuck in traffic while trying to "restart" my Honda Pilot.
Corrective Action:
Honda has a "stop / start" feature that when stopping at a stop sign or traffic light, with brakes applied, stops the engine. Once you take foot off brakes, the engine should restart. On four occasions, the engine did not restart. This is a fuel saving feature, however, in each case I'm stuck in traffic while trying to "restart" my Honda Pilot.
Additional Notes:
Honda has a "stop / start" feature that when stopping at a stop sign or traffic light, with brakes applied, stops the engine. Once you take foot off brakes, the engine should restart. On four occasions, the engine did not restart. This is a fuel saving feature, however, in each case I'm stuck in traffic while trying to "restart" my Honda Pilot.
Mfg Campaign: 11469293
Recall Date: Jun 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine idle-stop feature did not restart. It is available for inspection. The safety of my two small children and myself was at risk as we had to get out of the car at a busy intersection. It has not been reproduced by a dealer or a service center. The vehicle and the parts have not been inspected by authorities. It happens without warning. While at a red light, when I take my foot off the brake it shuts off completely.
Corrective Action:
The engine idle-stop feature did not restart. It is available for inspection. The safety of my two small children and myself was at risk as we had to get out of the car at a busy intersection. It has not been reproduced by a dealer or a service center. The vehicle and the parts have not been inspected by authorities. It happens without warning. While at a red light, when I take my foot off the brake it shuts off completely.
Additional Notes:
The engine idle-stop feature did not restart. It is available for inspection. The safety of my two small children and myself was at risk as we had to get out of the car at a busy intersection. It has not been reproduced by a dealer or a service center. The vehicle and the parts have not been inspected by authorities. It happens without warning. While at a red light, when I take my foot off the brake it shuts off completely.
Mfg Campaign: 11469152
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Corrective Action:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Additional Notes:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Mfg Campaign: 11469207
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Corrective Action:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Additional Notes:
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.
Mfg Campaign: 11469207
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When stopping at a stop light the auto idle start stop will not start up immediately as it sometimes has a lag and the audio in the car also completely shuts off. The car stalls out. Have brought car to dealership and since they can’t “recreate” the problem they’re acting like there is no problem. There is definitely a problem. This vehicle has been doing this on and off for sometime now and I have to remember to turn OFF the idle/stop function button every time I start up my car in order to avoid stalling in the middle of traffic. Very unsafe, dangerous and scary.
Corrective Action:
When stopping at a stop light the auto idle start stop will not start up immediately as it sometimes has a lag and the audio in the car also completely shuts off. The car stalls out. Have brought car to dealership and since they can’t “recreate” the problem they’re acting like there is no problem. There is definitely a problem. This vehicle has been doing this on and off for sometime now and I have to remember to turn OFF the idle/stop function button every time I start up my car in order to avoid stalling in the middle of traffic. Very unsafe, dangerous and scary.
Additional Notes:
When stopping at a stop light the auto idle start stop will not start up immediately as it sometimes has a lag and the audio in the car also completely shuts off. The car stalls out. Have brought car to dealership and since they can’t “recreate” the problem they’re acting like there is no problem. There is definitely a problem. This vehicle has been doing this on and off for sometime now and I have to remember to turn OFF the idle/stop function button every time I start up my car in order to avoid stalling in the middle of traffic. Very unsafe, dangerous and scary.
Mfg Campaign: 11469233
Recall Date: Jun 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The stop/start feature fails to restart engine and I have to shut off the car completely to restart again.
Corrective Action:
The stop/start feature fails to restart engine and I have to shut off the car completely to restart again.
Additional Notes:
The stop/start feature fails to restart engine and I have to shut off the car completely to restart again.
Mfg Campaign: 11468917
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Corrective Action:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Additional Notes:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Mfg Campaign: 11468918
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Corrective Action:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Additional Notes:
Stop/start feature fails to restart the car. I have to turn off the car completely to restart.
Mfg Campaign: 11468918
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Corrective Action:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Additional Notes:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Mfg Campaign: 11468927
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Corrective Action:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Additional Notes:
I bought this car used in May 2022. My wife is the primary driver and this incident happened to her three times and myself once. When stopping at a red light, the engine turns off to save fuel with the auto start stop feature. We normally turn this off, but sometimes when we forget, the auto start fails to start the engine leaving us stuck in traffic trying to start the car at a green light. It takes multiple attempts to restart the car. This wouldn't be an issue if we could turn off the auto stop start permanently. We don't like the feature anyway, sometimes it causes the car to lurch forward when removing your foot from the break while the engine is starting.
Mfg Campaign: 11468927
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Pilot has an auto start/stop function that turns off the engine when the car is stopped/idling. When the driver releases the break pedal, the engine is supposed to turn back on. The engine would very frequently fail to turn back on after idling. This happened many times at traffic lights and while stopped in traffic. It's much worse than stalling out with a manual transmission vehicle, because the engine does not turn back on quickly. The whole system (including battery power to the car) needs to be turned off and turned on again. This is a safety issue because the engine has failed to start while in traffic on the interstate, where cars are quickly accelerating, and the failure for the car to accelerate with traffic could lead to a collision. It also poses the risk of leaving the driver stuck in a dangerous location without the ability to move the car. I took the car to the dealership and they told me my battery was dying, and they charged me to replace the battery. So far, I haven't experienced anymore engine stalling with the new battery. The car has not been inspected by anyone other than the local Honda dealership. There were no warning lamps or messages prior to the failure. The failure first started in 2020, but only happened a few times. Since then, the problem increased in frequency, until I finally took it to the dealership and had the battery replaced.
Corrective Action:
The Pilot has an auto start/stop function that turns off the engine when the car is stopped/idling. When the driver releases the break pedal, the engine is supposed to turn back on. The engine would very frequently fail to turn back on after idling. This happened many times at traffic lights and while stopped in traffic. It's much worse than stalling out with a manual transmission vehicle, because the engine does not turn back on quickly. The whole system (including battery power to the car) needs to be turned off and turned on again. This is a safety issue because the engine has failed to start while in traffic on the interstate, where cars are quickly accelerating, and the failure for the car to accelerate with traffic could lead to a collision. It also poses the risk of leaving the driver stuck in a dangerous location without the ability to move the car. I took the car to the dealership and they told me my battery was dying, and they charged me to replace the battery. So far, I haven't experienced anymore engine stalling with the new battery. The car has not been inspected by anyone other than the local Honda dealership. There were no warning lamps or messages prior to the failure. The failure first started in 2020, but only happened a few times. Since then, the problem increased in frequency, until I finally took it to the dealership and had the battery replaced.
Additional Notes:
The Pilot has an auto start/stop function that turns off the engine when the car is stopped/idling. When the driver releases the break pedal, the engine is supposed to turn back on. The engine would very frequently fail to turn back on after idling. This happened many times at traffic lights and while stopped in traffic. It's much worse than stalling out with a manual transmission vehicle, because the engine does not turn back on quickly. The whole system (including battery power to the car) needs to be turned off and turned on again. This is a safety issue because the engine has failed to start while in traffic on the interstate, where cars are quickly accelerating, and the failure for the car to accelerate with traffic could lead to a collision. It also poses the risk of leaving the driver stuck in a dangerous location without the ability to move the car. I took the car to the dealership and they told me my battery was dying, and they charged me to replace the battery. So far, I haven't experienced anymore engine stalling with the new battery. The car has not been inspected by anyone other than the local Honda dealership. There were no warning lamps or messages prior to the failure. The failure first started in 2020, but only happened a few times. Since then, the problem increased in frequency, until I finally took it to the dealership and had the battery replaced.
Mfg Campaign: 11469001
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine stops completely when I make a stop at the signal. I think this is due to the engine shut down idle function. When the engine shuts down completely, the car doesn't start for 5 to 10 minutes. This happened at least 10 times in 6 months on the middle of the road.
Corrective Action:
Engine stops completely when I make a stop at the signal. I think this is due to the engine shut down idle function. When the engine shuts down completely, the car doesn't start for 5 to 10 minutes. This happened at least 10 times in 6 months on the middle of the road.
Additional Notes:
Engine stops completely when I make a stop at the signal. I think this is due to the engine shut down idle function. When the engine shuts down completely, the car doesn't start for 5 to 10 minutes. This happened at least 10 times in 6 months on the middle of the road.
Mfg Campaign: 11469087
Recall Date: Jun 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
There have been many instances of the vehicle failing to restart after a complete stop at a stop light. In these situations, the vehicle's auto stop-start system engages and turns the engine off. When the brake peddle is disengaged and the engine is supposed to start, the engine fails to restart. There are some errors on the dashboard but nothing was captured on the vehicle computer when I took it into the dealership. When the engine won't restart it takes a minute or two of blocking traffic before the engine will start up. I have to turn off the vehicle and then restart sitting in the lane hoping none will crash into me. I have also taken the vehicle into the dealership numerous time to no avail.
Corrective Action:
There have been many instances of the vehicle failing to restart after a complete stop at a stop light. In these situations, the vehicle's auto stop-start system engages and turns the engine off. When the brake peddle is disengaged and the engine is supposed to start, the engine fails to restart. There are some errors on the dashboard but nothing was captured on the vehicle computer when I took it into the dealership. When the engine won't restart it takes a minute or two of blocking traffic before the engine will start up. I have to turn off the vehicle and then restart sitting in the lane hoping none will crash into me. I have also taken the vehicle into the dealership numerous time to no avail.
Additional Notes:
There have been many instances of the vehicle failing to restart after a complete stop at a stop light. In these situations, the vehicle's auto stop-start system engages and turns the engine off. When the brake peddle is disengaged and the engine is supposed to start, the engine fails to restart. There are some errors on the dashboard but nothing was captured on the vehicle computer when I took it into the dealership. When the engine won't restart it takes a minute or two of blocking traffic before the engine will start up. I have to turn off the vehicle and then restart sitting in the lane hoping none will crash into me. I have also taken the vehicle into the dealership numerous time to no avail.
Mfg Campaign: 11468912
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On 6/11/22, while driving on I-94 in downtown Chicago in heavy traffic the vehicle engine turned off as part of the auto shut off/on feature. The vehicle would not start button. back up and was stranded in the middle lane. The engine would not start back up, even after putting in park, pressing the brake and holding the start button. After 10 minutes or so I was able to get the vehicle re-started by pressing the brake and holding the start button for 10 seconds. Totally an unsafe situation being in the middle lane in downtown Chicago! This has happened at least 7-10 times previously.
Corrective Action:
On 6/11/22, while driving on I-94 in downtown Chicago in heavy traffic the vehicle engine turned off as part of the auto shut off/on feature. The vehicle would not start button. back up and was stranded in the middle lane. The engine would not start back up, even after putting in park, pressing the brake and holding the start button. After 10 minutes or so I was able to get the vehicle re-started by pressing the brake and holding the start button for 10 seconds. Totally an unsafe situation being in the middle lane in downtown Chicago! This has happened at least 7-10 times previously.
Additional Notes:
On 6/11/22, while driving on I-94 in downtown Chicago in heavy traffic the vehicle engine turned off as part of the auto shut off/on feature. The vehicle would not start button. back up and was stranded in the middle lane. The engine would not start back up, even after putting in park, pressing the brake and holding the start button. After 10 minutes or so I was able to get the vehicle re-started by pressing the brake and holding the start button for 10 seconds. Totally an unsafe situation being in the middle lane in downtown Chicago! This has happened at least 7-10 times previously.
Mfg Campaign: 11468758
Recall Date: Jun 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On 11/29/21, 1 block from home, the engine started making a very loud knocking noise. I was able to turn around and drive back home but no faster than 20 MPH. After having the car towed to Schlossmann Honda, the diagnosis was: Full engine seizure, cylinder 3 connecting rod broken, piston damaged bank 1 cylinder head, metal contamination in bank 2 cylinder head, scoring on bank 2 camshaft and cam journals. Replaced short block assembly and both cylinder assemblies. This happened at 101,587 miles, which was 1,587 miles after extended warranty expired. Repair was not covered but after pushing with Honda Corp, they agreed to charge me an $8,000 deductible for the repair.
Corrective Action:
On 11/29/21, 1 block from home, the engine started making a very loud knocking noise. I was able to turn around and drive back home but no faster than 20 MPH. After having the car towed to Schlossmann Honda, the diagnosis was: Full engine seizure, cylinder 3 connecting rod broken, piston damaged bank 1 cylinder head, metal contamination in bank 2 cylinder head, scoring on bank 2 camshaft and cam journals. Replaced short block assembly and both cylinder assemblies. This happened at 101,587 miles, which was 1,587 miles after extended warranty expired. Repair was not covered but after pushing with Honda Corp, they agreed to charge me an $8,000 deductible for the repair.
Additional Notes:
On 11/29/21, 1 block from home, the engine started making a very loud knocking noise. I was able to turn around and drive back home but no faster than 20 MPH. After having the car towed to Schlossmann Honda, the diagnosis was: Full engine seizure, cylinder 3 connecting rod broken, piston damaged bank 1 cylinder head, metal contamination in bank 2 cylinder head, scoring on bank 2 camshaft and cam journals. Replaced short block assembly and both cylinder assemblies. This happened at 101,587 miles, which was 1,587 miles after extended warranty expired. Repair was not covered but after pushing with Honda Corp, they agreed to charge me an $8,000 deductible for the repair.
Mfg Campaign: 11468761
Recall Date: Jun 11, 2022
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