Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving on the highway on cruise mode, the car was driving fine. Then suddenly, cruise mode turns off, and the following four lights appeared on the dash: emissions system problem, vehicle stability assist problem, hill stability assist problem, and steering problem. When the car attempted to accelerate, it would not go above 50 mph on a 70mph highway. When it did go above 50mph, the car would bounce as if it was on a bumpy road even though the road was smooth. Additionally, when the problem would appear again, the car would suddenly slow down, increasing risk for an accident with the other cars driving so fast. We have bought many cars in the past but this was the first time we have ever experienced a problem like this with a Honda vehicle. I came on here to send this message to make other drivers aware that this is a common problem that 2016 Honda pilots have been experiencing, according to some mechanics.
Corrective Action:
While driving on the highway on cruise mode, the car was driving fine. Then suddenly, cruise mode turns off, and the following four lights appeared on the dash: emissions system problem, vehicle stability assist problem, hill stability assist problem, and steering problem. When the car attempted to accelerate, it would not go above 50 mph on a 70mph highway. When it did go above 50mph, the car would bounce as if it was on a bumpy road even though the road was smooth. Additionally, when the problem would appear again, the car would suddenly slow down, increasing risk for an accident with the other cars driving so fast. We have bought many cars in the past but this was the first time we have ever experienced a problem like this with a Honda vehicle. I came on here to send this message to make other drivers aware that this is a common problem that 2016 Honda pilots have been experiencing, according to some mechanics.
Additional Notes:
While driving on the highway on cruise mode, the car was driving fine. Then suddenly, cruise mode turns off, and the following four lights appeared on the dash: emissions system problem, vehicle stability assist problem, hill stability assist problem, and steering problem. When the car attempted to accelerate, it would not go above 50 mph on a 70mph highway. When it did go above 50mph, the car would bounce as if it was on a bumpy road even though the road was smooth. Additionally, when the problem would appear again, the car would suddenly slow down, increasing risk for an accident with the other cars driving so fast. We have bought many cars in the past but this was the first time we have ever experienced a problem like this with a Honda vehicle. I came on here to send this message to make other drivers aware that this is a common problem that 2016 Honda pilots have been experiencing, according to some mechanics.
Mfg Campaign: 11474505
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Corrective Action:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Additional Notes:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Mfg Campaign: 11474525
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Corrective Action:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Additional Notes:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Mfg Campaign: 11474525
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Corrective Action:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Additional Notes:
The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.
Mfg Campaign: 11474525
Recall Date: Jul 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Cuando el motor se pone en reposo para economizar gasolina y emitir menos emisiones y le toca arrancar no enciende el motor.
Corrective Action:
Cuando el motor se pone en reposo para economizar gasolina y emitir menos emisiones y le toca arrancar no enciende el motor.
Additional Notes:
Cuando el motor se pone en reposo para economizar gasolina y emitir menos emisiones y le toca arrancar no enciende el motor.
Mfg Campaign: 11474066
Recall Date: Jul 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Corrective Action:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Additional Notes:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Mfg Campaign: 11474101
Recall Date: Jul 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Corrective Action:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Additional Notes:
When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.
Mfg Campaign: 11474101
Recall Date: Jul 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Corrective Action:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Additional Notes:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Mfg Campaign: 11473894
Recall Date: Jul 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Corrective Action:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Additional Notes:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Mfg Campaign: 11473894
Recall Date: Jul 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Corrective Action:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Additional Notes:
While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.
Mfg Campaign: 11473894
Recall Date: Jul 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On several occasions I have been stopped in traffic and the engine idle stop feature kicks in on my vehicle. When I remove my foot from the brake, the vehicle shuts off and I have to restart it. I took my vehicle to the dealer twice for this. The first time I was told that the battery tested fine and there was nothing that showed up during the diagnostics. The second time I was told that the battery and the starter tested fine, but the ignition switch needed to be replaced. They replaced the ignition switch so I thought the problem was fixed. I try to remember to turn off the idle stop feature when I start my car, but sometimes I forget. A little over a week after I got the ignition switch changed out I was at the gas station filling up my tank. As I was exiting the shopping center's parking lot I encountered a little traffic. I stopped and my car shut off completely. The cars that were coming behind me started honking, but I could not move because my vehicle would not start back up. I was able to put on the hazard lights, but eventually they died as well. Everything shut down in the car there was no power. While I was waiting for AAA some guys tried to give me a jump, but it didn't work. They also tried to push me out of the lane of traffic, but because all of the systems in the car shutdown, we were not able to put the car in neutral so they could push it to safety. We had to look up a video on youtube to learn how to manually put car in neutral. Meanwhile I'm in the lane of traffic and anyone could have rear ended me. Finally when AAA got there they were able to jump my car after trying repeatedly. Also, while the car was trying to boot back up, all sorts of system error messages started popping up on the dashboard.
Corrective Action:
On several occasions I have been stopped in traffic and the engine idle stop feature kicks in on my vehicle. When I remove my foot from the brake, the vehicle shuts off and I have to restart it. I took my vehicle to the dealer twice for this. The first time I was told that the battery tested fine and there was nothing that showed up during the diagnostics. The second time I was told that the battery and the starter tested fine, but the ignition switch needed to be replaced. They replaced the ignition switch so I thought the problem was fixed. I try to remember to turn off the idle stop feature when I start my car, but sometimes I forget. A little over a week after I got the ignition switch changed out I was at the gas station filling up my tank. As I was exiting the shopping center's parking lot I encountered a little traffic. I stopped and my car shut off completely. The cars that were coming behind me started honking, but I could not move because my vehicle would not start back up. I was able to put on the hazard lights, but eventually they died as well. Everything shut down in the car there was no power. While I was waiting for AAA some guys tried to give me a jump, but it didn't work. They also tried to push me out of the lane of traffic, but because all of the systems in the car shutdown, we were not able to put the car in neutral so they could push it to safety. We had to look up a video on youtube to learn how to manually put car in neutral. Meanwhile I'm in the lane of traffic and anyone could have rear ended me. Finally when AAA got there they were able to jump my car after trying repeatedly. Also, while the car was trying to boot back up, all sorts of system error messages started popping up on the dashboard.
Additional Notes:
On several occasions I have been stopped in traffic and the engine idle stop feature kicks in on my vehicle. When I remove my foot from the brake, the vehicle shuts off and I have to restart it. I took my vehicle to the dealer twice for this. The first time I was told that the battery tested fine and there was nothing that showed up during the diagnostics. The second time I was told that the battery and the starter tested fine, but the ignition switch needed to be replaced. They replaced the ignition switch so I thought the problem was fixed. I try to remember to turn off the idle stop feature when I start my car, but sometimes I forget. A little over a week after I got the ignition switch changed out I was at the gas station filling up my tank. As I was exiting the shopping center's parking lot I encountered a little traffic. I stopped and my car shut off completely. The cars that were coming behind me started honking, but I could not move because my vehicle would not start back up. I was able to put on the hazard lights, but eventually they died as well. Everything shut down in the car there was no power. While I was waiting for AAA some guys tried to give me a jump, but it didn't work. They also tried to push me out of the lane of traffic, but because all of the systems in the car shutdown, we were not able to put the car in neutral so they could push it to safety. We had to look up a video on youtube to learn how to manually put car in neutral. Meanwhile I'm in the lane of traffic and anyone could have rear ended me. Finally when AAA got there they were able to jump my car after trying repeatedly. Also, while the car was trying to boot back up, all sorts of system error messages started popping up on the dashboard.
Mfg Campaign: 11473279
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Honda Pilot Elite shuts off at stop light due to idle-stop feature, the car did not turn back till after 5 minutes. Tried multiple times to restart engine.
Corrective Action:
Honda Pilot Elite shuts off at stop light due to idle-stop feature, the car did not turn back till after 5 minutes. Tried multiple times to restart engine.
Additional Notes:
Honda Pilot Elite shuts off at stop light due to idle-stop feature, the car did not turn back till after 5 minutes. Tried multiple times to restart engine.
Mfg Campaign: 11473381
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Engine will intermittently not re-start after the auto-stop start function turns the engine off. Most recently happened on I-95 in stop and go traffic and took multiple efforts to re-start the engine. Was a very dangerous location to be stopped given the volume of traffic at the time and the number of large trucks.
Corrective Action:
Engine will intermittently not re-start after the auto-stop start function turns the engine off. Most recently happened on I-95 in stop and go traffic and took multiple efforts to re-start the engine. Was a very dangerous location to be stopped given the volume of traffic at the time and the number of large trucks.
Additional Notes:
Engine will intermittently not re-start after the auto-stop start function turns the engine off. Most recently happened on I-95 in stop and go traffic and took multiple efforts to re-start the engine. Was a very dangerous location to be stopped given the volume of traffic at the time and the number of large trucks.
Mfg Campaign: 11473388
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel tank leaks when it become near full which could put me and others at risk of fire. The vehicle hasn't been inspected and I notice this safety defect when I refill the gas tank
Corrective Action:
The fuel tank leaks when it become near full which could put me and others at risk of fire. The vehicle hasn't been inspected and I notice this safety defect when I refill the gas tank
Additional Notes:
The fuel tank leaks when it become near full which could put me and others at risk of fire. The vehicle hasn't been inspected and I notice this safety defect when I refill the gas tank
Mfg Campaign: 11473477
Recall Date: Jul 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Corrective Action:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Additional Notes:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Mfg Campaign: 11473209
Recall Date: Jul 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Corrective Action:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Additional Notes:
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.
Mfg Campaign: 11473209
Recall Date: Jul 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Corrective Action:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Additional Notes:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Mfg Campaign: 11472793
Recall Date: Jul 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Corrective Action:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Additional Notes:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Mfg Campaign: 11472793
Recall Date: Jul 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Corrective Action:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Additional Notes:
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.
Mfg Campaign: 11472793
Recall Date: Jul 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have manually turned this feature off, it has o. Three separate occasions applied the brakes without any vehicle's around. Honda diagnostic was ran shows nothing wrong. So I have turned it off.
Corrective Action:
I have manually turned this feature off, it has o. Three separate occasions applied the brakes without any vehicle's around. Honda diagnostic was ran shows nothing wrong. So I have turned it off.
Additional Notes:
I have manually turned this feature off, it has o. Three separate occasions applied the brakes without any vehicle's around. Honda diagnostic was ran shows nothing wrong. So I have turned it off.
Mfg Campaign: 11472373
Recall Date: Jul 5, 2022
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