Complaints & Recalls
Official Safety Recalls - Important!
271 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Consumer Complaints
1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Corrective Action:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Additional Notes:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Mfg Campaign: 11231755
Recall Date: Jul 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Corrective Action:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Additional Notes:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Mfg Campaign: 11230230
Recall Date: Jul 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Corrective Action:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Additional Notes:
WHILE TRAVELING AT HIGHWAY SPEED ON THE HIGHWAY, THE DASHBOARD (INCLUDING NOT BUT LIMITED TO SPEEDOMETER, TACHOMETER, FUEL LEVEL, CURRENT GEAR, ETC) WENT COMPLETE OFF MOMENTARILY AND THEN RESTARTED ITSELF. AFTER THE DASHBOARD CAME BACK, THE DASHBOARD FLASHED AN ERROR LIKE "ACCIDENT AVOIDANCE SYSTEM PROBLEM" FOR A FEW SECONDS AND THEN THE SYSTEM FUNCTIONS NORMALLY UNTIL IT HAPPENED AGAIN. THIS HAS HAPPENED 3 TIMES IN THE LAST 4 DAYS. I COULDN'T GET A PICTURE OF THE ISSUE DUE TO THE FACT THAT IT HAPPENED RANDOMLY WITH NO CLEAR INDICATION THAT IT WAS ABOUT TO HAPPEN.
Mfg Campaign: 11230230
Recall Date: Jul 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Corrective Action:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Additional Notes:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Mfg Campaign: 11229836
Recall Date: Jul 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Corrective Action:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Additional Notes:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Mfg Campaign: 11229836
Recall Date: Jul 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Corrective Action:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Additional Notes:
ON JULY 2ND OUR VEHICLE WOULDN'T START. PRIOR TO THIS DATE THE VEHICLE WORKED FINE. WE CALL HONDA ROADSIDE ASSISTANCE AND THEY CAME AND JUMPED IT. MY WIFE LET IT IDLE FOR NEARLY 1 HOUR AND TURNED IT OFF. SHE RETURNED AN HOUR LATER ONLY TO FIND IT WAS DEAD AGAIN. I DECIDED TO COME HOME AND JUMPED IT AND DROVE IT DOWN THE HWY. WHILE DRIVING DOWN THE HIGHWAY THERE WAS SOME VEHICLES SWEARVING AROUND SOME DEBRIS ON THE ROAD AND WHEN I APPLIED MY BRAKES THE VEHICLE LOST POWER AND I WASN'T ABLE TO STEAR THE VEHICLE FAST ENOUGH AND HIT SOME OF THE DEBRIS. I LET OF THE BRAKE AND THE POWER CAME BACK ON. I DROVE HOME TURNED THE VEHICLE OFF AND THEN TRIED TO RESTART IT AGAIN ONLY TO DISCOVER IT WAS DEAD. I GOT OUT OF MY VEHICLE AND INSPECTED THE FRONT END WHICH HAD MINOR SCRATCHES AND CUTS IN THE LOWER FRONT DRIVER'S SIDE BUMPER
Mfg Campaign: 11229836
Recall Date: Jul 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Corrective Action:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Additional Notes:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Mfg Campaign: 11221239
Recall Date: Jun 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Corrective Action:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Additional Notes:
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Mfg Campaign: 11221239
Recall Date: Jun 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.
Corrective Action:
THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.
Additional Notes:
THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.
Mfg Campaign: 11218620
Recall Date: Jun 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE.
Corrective Action:
DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE.
Additional Notes:
DRIVING DOWN THE HIGHWAY THE VEHICLE STARTED SHIFTING WEIRD COASTED TO A STOP THE VEHICLE. THE VEHICLE DISPLAYED AN ERROR TRANSMISSON PROBLEM APPLY PARKING BRAKE WHEN STOPPED. THE CAR ALSO DISPLAYED ERRORS RELATED TO THE BLIND SPOT MONITORING AND EMISSIONS SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER AND NEEDED TRANSMISSON REPLACED WITH ONLY 312 MILES ON THE VEHICLE.
Mfg Campaign: 11210762
Recall Date: May 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.
Corrective Action:
WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.
Additional Notes:
WE RECENTLY PURCHASED THE NEW 2019 HONDA ODESSEY AND THEN FOUND OUT THAT THERE IS NO WAY TO MANUALLY MOVE THE TRANSMISSION INTO NEUTRAL (OR ANY POSITION OTHER THAN PARK) IF THE ENGINE OR BATTERY DIES. THIS IS A HUGE SAFETY ISSUE. THE LOCAL HONDA DEALERSHIP SAID THAT HONDA WAS AWARE OF THE ISSUE AND WORKING ON A FIX, BUT RECOMMENDED IF WE NEEDED TO GET TOWED TO PUT DISH SOAP UNDER THE TIRES TO BE DRAGGED ONTO THE TOW TRUCK. MEANWHILE THOUGH, WHILE WAITING FOR A TOW, THE BROKEN DOWN CAR COULD POTENTIALLY BE IN THE MIDDLE OF THE ROAD WITH NO FLASHERS IF THE BATTERY IS DEAD AND NO WAY FOR POLICE OR ANYONE ELSE TO PUT THE CAR IN NEUTRAL AND ROLL IT TO SAFETY ON THE SIDE OF THE ROAD. I FILED A COMPLAINT WITH HONDA, AND THEY SAID THEY HAVE RECEIVED MULTIPLE COMPLAINTS ABOUT THIS, BUT THEY ARE NOT WORKING ON A FIX AND IT IS 'JUST HOW THE CAR IS DESIGNED'. THEY SAID THAT THEY 'THINK' THERE IS A SPECIAL TOOL THAT ONLY THEIR AAA ROADSIDE ASSISTANTS HAVE THAT MIGHT BE ABLE TO MANUALLY OVERRIDE, BUT THE LOCAL DEALERSHIP WAS NOT AWARE OF ANY SUCH TOOL, AND ANY OTHER TOW TRUCK DRIVERS WOULD NOT HAVE THIS SUPPOSED TOOL. GIVEN THAT THIS IS A SAFETY ISSUE, I FOUND THAT ANSWER UNACCEPTABLE AND AM HOPING YOUR REGULATORY AGENCY CAN INTERVENE TO PROMPT ACTION TO FIX THIS ISSUE. THE OLD 2018 MODEL AND OTHERS ALWAYS HAD A MANUAL OVERRIDE OPTION, AND THE 2019 VERSION NEEDS TO HAVE THAT SAME OPTION FOR SAFETY, IN CASE OF EMERGENCY.
Mfg Campaign: 11208272
Recall Date: May 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Mfg Campaign: 11208300
Recall Date: May 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE STOPPED, THE VEHICLE HESITATED WHEN ATTEMPTING TO SWITCH TO A HIGHER GEAR TO ACCELERATE. OCEAN HONDA OF NORTH HOLLYWOOD (5841 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (888) 282-4550) COULD NOT DUPLICATE THE FAILURE AND RETURNED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THE VEHICLE WAS DRIVEN DAILY. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CONTACT WAS WAITING FOR A CALLBACK FROM A CASE MANAGER. THE CONTACT BELIEVED THE MANUFACTURER DID NOT FEEL THE FAILURE WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 3,000.*BF CONSUMER STATED THREE TIMES TRANS FAILED "SHIFT" INTO HIGHER GEAR.*JB
Mfg Campaign: 11208300
Recall Date: May 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Corrective Action:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Additional Notes:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Mfg Campaign: 11205604
Recall Date: May 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Corrective Action:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Additional Notes:
SEAT BELT SECOND ROW (ON THE DRIVER SIDE) WEBBING GETS STUCK INSIDE AND CANNOT PULL OFTEN TIMES. I'M NOT SURE IF THE RETRACTOR ISSUE. BREAK - CAR ITSELF MAKES A SUDDEN BREAK AND RELEASE RIGHT AWAY WHILE CMBS SYSTEM IS TURNED OFF. SAME THING HAPPENS WHILE THERE IS NO CAR IN FRONT OR NOT SWITCHING THE LANES.
Mfg Campaign: 11205604
Recall Date: May 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK
Corrective Action:
THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK
Additional Notes:
THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM. REAR BACK UP CAMERA DOES NOT WORK. RADIO DOES NOT WORK AND CARPLAY DOES NOT WORK
Mfg Campaign: 11202559
Recall Date: Apr 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
NEW ODYSSEY WITH 3K MILES MY BRAKS MAKING GRINDING NOISE AND UNABLE TO COME TO FULL STOP AS NORMAL TIME AND DISTANCE
Corrective Action:
NEW ODYSSEY WITH 3K MILES MY BRAKS MAKING GRINDING NOISE AND UNABLE TO COME TO FULL STOP AS NORMAL TIME AND DISTANCE
Additional Notes:
NEW ODYSSEY WITH 3K MILES MY BRAKS MAKING GRINDING NOISE AND UNABLE TO COME TO FULL STOP AS NORMAL TIME AND DISTANCE
Mfg Campaign: 11196983
Recall Date: Apr 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Corrective Action:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Additional Notes:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Mfg Campaign: 11196182
Recall Date: Apr 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Corrective Action:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Additional Notes:
AFTER A WEEK OF DRIVING A BRAND NEW HONDA ODYSSEY 2019, WITH 177 MILEAGE, THE CAR HAD TRANSMISSION PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEM, AND EMISSION SYSTEM PROBLEM. AS I WAS EXITING THE FREEWAY, I NOTICED THE CAR WAS NOT ACCELERATING WHEN I PUSHED THE GAS PEDAL. WHEN THE GAS PEDAL WAS PUSHED, I SAW THE RPM INCREASED TO 5000-6000R/MIN AND I HEARD LOUD VROOM NOISE COMING OUR FROM MY CAR. WHILE THE CAR STILL HAD SOME MOMENTUM RIGHT OFF THE FREEWAY, I MADE TWO RIGHT TURN AND CAME TO A COMPLETE STOP AT THE STOP SIGN NEAR MY APARTMENT. THIS INCIDENT HAPPENED AT AROUND 8:30PM, AND OTHER CARS HAD TO DRIVE AROUND US. MY WIFE AND TWO TODDLERS WERE IN THE CAR WITH ME. WE WERE VERY FRIGHTENED BY THIS INCIDENT AS WE COULD NOT BELIEVE AN ENGINE/TRANSMISSION FAILURE CAN HAPPENED TO A BRAND NEW HONDA CAR WITH ONLY 177 MILEAGE.
Mfg Campaign: 11196182
Recall Date: Apr 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!
Corrective Action:
2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!
Additional Notes:
2019 HONDA ODDESAY BATTERY DIED ON US AT 2960 MILES! AFTER MY WIFE AND MY TWO BABIES, DROVE THE CAR FOR ALMOST 45 MIN. WENT TO THE ZOO AND CAME BACK 4 HOURS LATER ONLY TO FIND THE CAR BATTERY DEAD! 4/7/19, 4:45 PM! CALLED HONDA ROAD ASSISTANT AND WHEN FINALLY ARRIVED AT 5:20 PM HE HAD A HARD TIME CLAMPING HIS PORTABLE BATTERY PACK INTO THE CAR BATTERY DUE TO LIMITED SPACE AROUND THOSE BATTERY TERMINAL CONNECTIONS. HE HAD TO HOLD THE CLAPS MANUALLY IN PLACE! SO EVEN IF I HAD WAS THERE AND HAD A PORTABLE BATTERY I COULDN'T START UP THE CARS SINCE IT WAS IMPOSSIBLE TO CLAMPS TO BATTERY TERMINALS SECURELY AND JUMP INSIDE TO PUSH THE IGNITION KEY!
Mfg Campaign: 11194656
Recall Date: Apr 8, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury