Complaints & Recalls
Official Safety Recalls - Important!
271 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Consumer Complaints
1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.
Corrective Action:
BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.
Additional Notes:
BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.
Mfg Campaign: 11291555
Recall Date: Dec 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE.
Corrective Action:
2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE.
Additional Notes:
2019 HONDA ODYSSEY EX-L PURCHASED NEW IN SEPTEMBER 2019. AT APPROXIMATELY 7,000 MILES OF USE, DEVELOPED NOTICEABLE METALLIC RATTLE AND ASSOCIATED ENGINE KNOCK-LIKE NOISE. DEALERSHIP OF PURCHASE WAS NOTIFIED AND VEHICLE WAS BROUGHT INTO SERVICE. AFTER SIX DAYS, OWNER WAS NOTIFIED THAT MOST LIKELY DEFECT WAS A FAILED MAIN BEARING IN ENGINE CRANKSHAFT ASSEMBLY AND THAT HONDA CARS OF NA WOULD REPLACE ENGINE.
Mfg Campaign: 11290302
Recall Date: Dec 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A HARD SHIFT AMONG FIRST TO SECOND TO THIRD GEARS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE HARD SHIFT WAS FELT BOTH DURING ACCELERATION AND DECELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,547. THE VIN WAS INVALID.
Mfg Campaign: 11287437
Recall Date: Dec 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AT LOW SPEED IN THE PROCESS OF SHIFTING BETWEEN 3 AND 4TH GEAR VAN SHIFTS VERY HARD . SO MUCH SO THAT AT TIMES MY BODY IS THRUSTED FORWARD WHICH CAUSES ME TO MOMENTARILY LOSE SIGHT OF ROAD. WHILE SHIFTING IT SEEMS TO VEHICLE SEEMS LUNGE AT HIGHER SPEED. THIS OCCURS AT LOW RPM AND WILL USUALLY OCCUR WHEN SPEED HITS 24MPH. HARD SHIFT ALSO OCCURS WHEN SLOWING DOWN BUT NOT AS COMMON . THIS OCCURS WHEN DRIVING ON STOP AND GO TRAFFIC WHEN IT REQUIRES DRIVING AT LOWER SPEEDS. WHEN VEHICLE WAS 1ST PURCHASED THIS WAS NOT EXPERIENCED, IT WAS UNTIL AFTER 6 MONTHS THAT THIS STARTED OCCURRING. HAD DEALERSHIP LOOK AT VEHICLE AND THEY WERE ABLE TO REPLICATE ISSUE AND INFORMED ME THAT VEHICLE WAS OPERATING AS INTENDED. I ALSO CONTACTED HONDA NORTH AMERICA AND THEY SAID THEY COULDN'T HELP SINCE DEALERSHIP SAID IT WAS OPERATING NORMALLY. THEY SUGGESTED I REVIEW MY CONSUMER RIGHTS BROCHURE IF I WANTED TO TAKE ADDITIONAL ACTION. THERE ARE VARIOUS POST ONLINE WITH EXACT SAME ISSUE. MY CONCERN IS SAFETY OF MY FAMILY AND FEEL THERE IS FLAW IN THE DESIGN WHICH HONDA IS NOT WILLING TO ACCEPT RESPONSIBILITY NOR WILLING TO FIX THE ISSUE
Corrective Action:
WHILE DRIVING AT LOW SPEED IN THE PROCESS OF SHIFTING BETWEEN 3 AND 4TH GEAR VAN SHIFTS VERY HARD . SO MUCH SO THAT AT TIMES MY BODY IS THRUSTED FORWARD WHICH CAUSES ME TO MOMENTARILY LOSE SIGHT OF ROAD. WHILE SHIFTING IT SEEMS TO VEHICLE SEEMS LUNGE AT HIGHER SPEED. THIS OCCURS AT LOW RPM AND WILL USUALLY OCCUR WHEN SPEED HITS 24MPH. HARD SHIFT ALSO OCCURS WHEN SLOWING DOWN BUT NOT AS COMMON . THIS OCCURS WHEN DRIVING ON STOP AND GO TRAFFIC WHEN IT REQUIRES DRIVING AT LOWER SPEEDS. WHEN VEHICLE WAS 1ST PURCHASED THIS WAS NOT EXPERIENCED, IT WAS UNTIL AFTER 6 MONTHS THAT THIS STARTED OCCURRING. HAD DEALERSHIP LOOK AT VEHICLE AND THEY WERE ABLE TO REPLICATE ISSUE AND INFORMED ME THAT VEHICLE WAS OPERATING AS INTENDED. I ALSO CONTACTED HONDA NORTH AMERICA AND THEY SAID THEY COULDN'T HELP SINCE DEALERSHIP SAID IT WAS OPERATING NORMALLY. THEY SUGGESTED I REVIEW MY CONSUMER RIGHTS BROCHURE IF I WANTED TO TAKE ADDITIONAL ACTION. THERE ARE VARIOUS POST ONLINE WITH EXACT SAME ISSUE. MY CONCERN IS SAFETY OF MY FAMILY AND FEEL THERE IS FLAW IN THE DESIGN WHICH HONDA IS NOT WILLING TO ACCEPT RESPONSIBILITY NOR WILLING TO FIX THE ISSUE
Additional Notes:
WHILE DRIVING AT LOW SPEED IN THE PROCESS OF SHIFTING BETWEEN 3 AND 4TH GEAR VAN SHIFTS VERY HARD . SO MUCH SO THAT AT TIMES MY BODY IS THRUSTED FORWARD WHICH CAUSES ME TO MOMENTARILY LOSE SIGHT OF ROAD. WHILE SHIFTING IT SEEMS TO VEHICLE SEEMS LUNGE AT HIGHER SPEED. THIS OCCURS AT LOW RPM AND WILL USUALLY OCCUR WHEN SPEED HITS 24MPH. HARD SHIFT ALSO OCCURS WHEN SLOWING DOWN BUT NOT AS COMMON . THIS OCCURS WHEN DRIVING ON STOP AND GO TRAFFIC WHEN IT REQUIRES DRIVING AT LOWER SPEEDS. WHEN VEHICLE WAS 1ST PURCHASED THIS WAS NOT EXPERIENCED, IT WAS UNTIL AFTER 6 MONTHS THAT THIS STARTED OCCURRING. HAD DEALERSHIP LOOK AT VEHICLE AND THEY WERE ABLE TO REPLICATE ISSUE AND INFORMED ME THAT VEHICLE WAS OPERATING AS INTENDED. I ALSO CONTACTED HONDA NORTH AMERICA AND THEY SAID THEY COULDN'T HELP SINCE DEALERSHIP SAID IT WAS OPERATING NORMALLY. THEY SUGGESTED I REVIEW MY CONSUMER RIGHTS BROCHURE IF I WANTED TO TAKE ADDITIONAL ACTION. THERE ARE VARIOUS POST ONLINE WITH EXACT SAME ISSUE. MY CONCERN IS SAFETY OF MY FAMILY AND FEEL THERE IS FLAW IN THE DESIGN WHICH HONDA IS NOT WILLING TO ACCEPT RESPONSIBILITY NOR WILLING TO FIX THE ISSUE
Mfg Campaign: 11287156
Recall Date: Dec 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE GEAR SHIFTED INTO PARK, THERE WAS A SHRIEKING NOISE, AND THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN HONDA DEALER IN DELAND, FLORIDA AND WAS INFORMED THAT THE GENERAL MANAGER WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE GEAR SHIFTED INTO PARK, THERE WAS A SHRIEKING NOISE, AND THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN HONDA DEALER IN DELAND, FLORIDA AND WAS INFORMED THAT THE GENERAL MANAGER WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE GEAR SHIFTED INTO PARK, THERE WAS A SHRIEKING NOISE, AND THE VEHICLE STOPPED WITHOUT WARNING. THE CONTACT CALLED AN UNKNOWN HONDA DEALER IN DELAND, FLORIDA AND WAS INFORMED THAT THE GENERAL MANAGER WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Mfg Campaign: 11286301
Recall Date: Dec 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
IWAS DRIVING ABOUT 10 MPH COMING OUT OF A PARKING GARAGE WHEN THE VEHICLE SUDDENLY SHIFTED ITSELF INTO PARK AND CAME TO AN ABRUPT STOP. MYSELF AS WELL AS MY PASSENGERS WHERE THROWN FORWARD BY THE SUDDENNESS OF THE STOP. IF THIS HAD HAPPENED ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD HAVE BEEN CATASTROPHIC.
Corrective Action:
IWAS DRIVING ABOUT 10 MPH COMING OUT OF A PARKING GARAGE WHEN THE VEHICLE SUDDENLY SHIFTED ITSELF INTO PARK AND CAME TO AN ABRUPT STOP. MYSELF AS WELL AS MY PASSENGERS WHERE THROWN FORWARD BY THE SUDDENNESS OF THE STOP. IF THIS HAD HAPPENED ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD HAVE BEEN CATASTROPHIC.
Additional Notes:
IWAS DRIVING ABOUT 10 MPH COMING OUT OF A PARKING GARAGE WHEN THE VEHICLE SUDDENLY SHIFTED ITSELF INTO PARK AND CAME TO AN ABRUPT STOP. MYSELF AS WELL AS MY PASSENGERS WHERE THROWN FORWARD BY THE SUDDENNESS OF THE STOP. IF THIS HAD HAPPENED ON THE HIGHWAY OR IN HEAVY TRAFFIC IT COULD HAVE BEEN CATASTROPHIC.
Mfg Campaign: 11283167
Recall Date: Dec 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING.
Corrective Action:
WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING.
Additional Notes:
WHILE DRIVING ON A TRIP AT ABOUT 60 MPH, THE INFOTAINMENT SYSTEM STOPPED WORKING, NOTHING WAS FUNCTIONAL, INCLUDING THE BACK-UP CAMERA WHICH I HEAVILY RELY ON. THIS IS A SAFETY ISSUE. IN ADDITION, ONCE THE VEHICLE WAS SHUT OFF, THE INFOTAINMENT SYSTEM WOULDN'T TURN OFF AND STARTED DRAINING THE BATTERY. I ENDED UP HAVING TO PULL THE FUSE TO GET IT TO SHUT OFF, WHICH IS VER DIFFICULT TO ACCESS. I HAVE HAD THIS VEHICLE TO THE DEALER, THEY SAY THERE IS NO FIX CURRENTLY AVAILABLE. I AM NOT COMFORTABLE USING THE INFOTAINMENT SYSTEM AT ALL IN THE VEHICLE, WHICH WAS ONE OF THE MAIN REASONS FOR PURCHASING.
Mfg Campaign: 11281708
Recall Date: Nov 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME.
Corrective Action:
FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME.
Additional Notes:
FREQUENT LOUD CRACKLING NOISES COME FROM THE SPEAKERS, FOLLOWED BY A NETWORK CONNECTION LOST ERROR MESSAGE ON THE SCREEN, AND THEN THE SCREEN WILL GO BLACK AND EVENTUALLY THE SYSTEM WILL REBOOT. THIS WILL HAPPEN REPEATEDLY WHILE DRIVING AND DOES NOT DEPEND ON THE STATE OR USE OF THE INFOTAINMENT SYSTEM (IT CAN BE OFF AND STILL HAPPEN). THERE SEEMS TO BE A CORRELATION WITH GOING OVER A BUMP, SUGGESTING A LOOSE CONNECTION SOMEWHERE. WHEN RESTARTING OR OFF, THE RADIO, CLIMATE CONTROLS AND THE BACKUP CAMERA ARE ALL UNAVAILABLE. THIS IS A SAFETY HAZARD AS IT DISTRACTS THE DRIVER AND ALSO PREVENTS USAGE OF THE BACKUP CAMERA. BEGAN HAPPENING INTERMITTENTLY AT AROUND 1500 MILES AND NOW AT ~1700 MILES IT HAPPENS ESSENTIALLY ALL THE TIME.
Mfg Campaign: 11281043
Recall Date: Nov 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Mfg Campaign: 11278857
Recall Date: Nov 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING MORE THAN 20 TO 25 MPH, THE VEHICLE JERKED AND STALLED. NALLEY HONDA (4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE CONTACT BELIEVED THAT THE DEALER HAD PERFORMED SOME REPAIRS AND DID NOT TELL HER. THE CONTACT RESEARCHED ONLINE AND SAW MULTIPLE COMPLAINTS FROM OTHERS EXPERIENCING THE SAME FAILURE. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THE CONTACT THAT THE MANUFACTURER HAD NEVER HEARD OF THIS TYPE OF FAILURE. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION. THE FAILURE MILEAGE WAS 800. THE VIN WAS UNKNOWN.
Mfg Campaign: 11278857
Recall Date: Nov 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Corrective Action:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Additional Notes:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Mfg Campaign: 11277490
Recall Date: Nov 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Corrective Action:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Additional Notes:
WE WERE ON A VACATION 5 MONTHS AFTER PURCHASE AND 40 MINUTES INTO OUR TRIP THE ENTERTAINMENT SYSTEM, TO INCLUDE AUDIO AND VISUAL ALL TURNED OFF. WE HAD TO RESTART THE ENTIRE CARE. REPAIRS WERE SUPPOSEDLY MADE THE INCIDENT CONTINUED TO HAPPEN OFF AND ON FOR A FEW MONTHS. VAN WAS TAKEN IN ON A THURSDAY FOR REPAIRS, ADVISED IT WAS FIXED. THE SAME ERROR OCCURRED AGAIN TWO DAYS LATER.
Mfg Campaign: 11277490
Recall Date: Nov 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Corrective Action:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Additional Notes:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Mfg Campaign: 11277001
Recall Date: Oct 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Corrective Action:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Additional Notes:
DRIVING ON AN EXPRESSWAY, THE CARS IN FRONT OF ME ARE SLOWING DOWN, MY CAR'S COLLISION MITIGATION BRAKING SYSTEM SENDS A VISUAL ALERT WITH THE "BRAKE" SIGNAL COMING ON AND I FEEL THE BRAKES ENGAGING, SIMULTANEOUSLY I SLAM ON THE BRAKES, AND WHILE THERE WAS STILL DISTANCE BETWEEN THE CAR IN FRONT OF MINE AND MINE, I AM NOT ABLE TO BRAKE. THE BRAKES SEEM CONFUSED, AND THE IMPACT IS SO STRONG THAT MY HEAD ALMOST REACHES THE STEERING WHEEL. THE SEATBELT IS LOCKED IN PLACE AND LEAVES ME SORE. ONCE I AM ABLE TO GET AHOLD THAT I WAS JUST IN A CAR ACCIDENT, I AM UNABLE TO LOWER THE WINDOWS, THE CAR IS ABLE TO CALL FOR HELP ON IT'S OWN AND DOES SO ALTHOUGH NOTHING COMES OF THAT IN THAT NO HELP COMES. ONCE I GET OFF THE VAN I NOTICE THE PLATE IS KNOCKED AND ON THE FLOOR, THE BUMPER HAS FALLEN OFF AND THE HOOD AND GRILL ARE CURLED UP PICTURES ATTACHED. THE CAR SEEMS TO BE LEAKING A FLUID AND WE ARE UNABLE TO START IT. I BELIEVE THAT BECAUSE WE (THE CAR AND I) SIMULTANEOUSLY HAVING THE SYSTEM ENGAGING ON IT'S OWN AND MY SLAMMING ON THE BRAKES PREVENTED THE BRAKES FROM WORKING. THE IMPACT WAS WITH SUCH VELOCITY THAT IT'S IMPOSSIBLE TO HAVE HAD THEM WORKING PROPERLY. THIS IS AN IMPORTANT SAFETY CONCERN IF THE DRIVER AND THE SYSTEM ARE UNABLE TO WORK TOGETHER OR TOO CONFUSING FOR THE SYSTEM. INTERESTINGLY, THE AIR BAGS DIDN'T DEPLOY! ADDITIONALLY, THE INITIAL SCAN BY THE AUTO BODY SHOP HAD MANY ALERTS COME UP BUT THE ONES I WOULD LIKE TO HIGHLIGHT ARE ABS - ECM FAILURE AND INTEGRATED DRIVER SUPPORT SYSTEM - BRAKE ACTUATOR MALFUNCTION, ATTACHING THAT SCAN TOO.
Mfg Campaign: 11277001
Recall Date: Oct 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF.
Corrective Action:
IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF.
Additional Notes:
IN MULTIPLE VEHICLES AFTER CONTACTING THE DEALER AND LOOKING AT TWO VEHICLES IT APPEARS AS THOUGH THE REAR GLASS HAS NOT BEEN MANUFACTURED CORRECTLY AS THERE ARE OBSCURITIES IN THE GLASS AND THOSE OBSCURITIES CREATE A BLURRY PATCH TO THE RIGHT AND THE LEFT OF CENTER AT THE EDGES OF THE GLASS. IF YOU CAN SEE IT'S FAINTLY LIKE A CORDUROY EFFECT IN BETWEEN THE LAYERS OF GLASS. A MANAGER AT FROM SUNSET HONDA IN SAN LUIS OBISPO HAS SEEN THE DEFECTS NOTICED IT AND OTHER VEHICLES BUT DECLINED TO DO ANYTHING SINCE IT WAS THE SAME IN TWO VEHICLES. I STATED THAT THAT DOESN'T PROHIBITED FROM BEING A DEFECT IN THE MANUFACTURING HE AGREED THAT THERE WAS BLURRY VISION AND THAT HE COULD SEE THE LINES THAT I'M SPEAKING OF.
Mfg Campaign: 11271099
Recall Date: Oct 25, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED.
Corrective Action:
FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED.
Additional Notes:
FOUR TIMES IN LAST 3 MONTHS WHEN HEADING INTO SUN, 40 MPH, EMPTY RURAL ROAD,, AUTO BRAKING SYSTEM FLASHED CRASH WARNING ON SCREEN IN BACK OF STEERING WHEEL. THERE WERE NO HAZARDS. I QUESTION WHETHER THE BRAKES MIGHT BE APPLIED. SANTA FE HONDA DEALER, ON OCT 23, 2019 SAID THIS HAPPENS BUT IS NOT A PROBLEM IF I MOVE THE STEERING WHEEL A LITTLE, THEN THE WARNING WILL GO AWAY AND NO BRAKING WILL OCCUR. NOTHING DANGEROUS DID OCCUR, BUT I AM CONCERNED AND DISENGAGE THE SYSTEM IF I REMEMBER. MUST BE DONE EVERY TIME ENGINE IS STARTED.
Mfg Campaign: 11270713
Recall Date: Oct 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT.
Corrective Action:
WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT.
Additional Notes:
WHILE DRIVING AT A SLOW/NORMAL SPEED ON A RESIDENTIAL ROAD, I WENT OVER A GENTLE SPEED BUMP AND ON THE WAY DOWN, THE BOTTOM OF THE CAR STRUCK WHAT I BELIEVE IS PART OF THE ROADWAY. IT WAS A MINOR BUMP - BUT SOME OF THE FRONT AIRBAGS TO DEPLOYED. THE PASSENGER AIRBAG DEPLOYED ALONG WITH BOTH KNEE AIRBAGS. THIS WAS TOTALLY UNEXPECTED SINCE WE WERE DRIVING AT NORMAL RESIDENTIAL SPEEDS AND SLOWED FOR THE SPEED BUMP. AT THIS SPEED, WHATEVER IT STRUCK ON THE BOTTOM OF THE CAR SHOULD NOT HAVE CAUSED AIRBAG DEPLOYMENT.
Mfg Campaign: 11268953
Recall Date: Oct 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING.
Corrective Action:
I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING.
Additional Notes:
I WAS STRUCK IN THE HEAD WHILE LOADING GROCERIES BY THE SLIDING PASSENGER DOOR,I HAD LET THE WINDOWS DOWN TO LET HEAT OUT,THIS VEHICLE DOES NOT HAVE POWER DOORS BUT HAS POWER WINDOWS,I HAD THE WINDOW ALL THE WAY DOWN THE PARKING SPACE SLOPED SLIGHTLY TO THE FRONT OF THE VEHICLE,IN THE PROCESS OF LOADING I TOOK MY HAND OFF THE DOOR IT STARTED CLOSING I CAUGHT IT JUST AS IT HIT ME IN THE HEAD ,I WAS KNOT SERIOUSLY INJURED BY ME CATCHING THE DOOR ,BUT GOT A NOT ON MY HEAD,THIS A FAMILY VEHICLE AND FILL THAT IT POSES A POSSIBLE SERIOUS INJURY TO ANY PASSENGER WHILE LOADING OR UNLOADING.
Mfg Campaign: 11268732
Recall Date: Oct 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES.
Corrective Action:
VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES.
Additional Notes:
VEHICLE HAS 3500 MILES AND BECAME DISABLED AND DISPLAYED TRANSMISSION ERROR ON THE DASH. UNABLE TO DRIVE. THIRD IS THE SECOND 2019 ODYSSEY WITH TRANSMISSION ISSUES THE FIRST HAD TO HAVE TRANSMISSION REPLACED AT 300 MILES.
Mfg Campaign: 11268133
Recall Date: Oct 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES.
Corrective Action:
HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES.
Additional Notes:
HELLO I HAVE 2019 HONDA ODYSSEY ELITE. THERE IS AN ISSUE WITH THE INFOTAINMENT SYSTEM, THAT FREEZES UP, MUSIC NOT PLAYING, SCREEN BEING UNRESPONSIVE, CABIN WATCH FEATURE FREEZES, SKIPS PICTURE OR DOESN'T DISPLAY IT AT ALL OR WITH MESSAGE THAT PICTURE CANNOT BE DISPLAYED. RAIN SENSING WIPERS DO NOT WORK AS INTENDED. WHEN IS BARELY RAINING THEY GO FAST, WHEN IS RAINING A LOT WIPERS ARE WORKING SLOW. DEALERSHIP IS UNABLE TO FIX ISSUES OR THEY CANNOT REPLICATE THEM. I TRY TO TAKE VIDEOS/PHOTOS OF EVERY TIME SOMETHING IS HAPPENING BUT THE DEALERSHIP DOESN'T TAKE THAT AS A PROOF THAT SOMETHING IS WRONG. THEY DRIVE CAR FOR TWO MILES VS MINE 27K MILES IN 10 MONTHS, AND ALWAYS SAY THERE IS NOTHING WRONG WITH VEHICLE. I CALLED HONDA MULTIPLE TIMES TO HAVE ISSUES RESOLVED, ALWAYS SAME STORY FROM BOTH HONDA CUSTOMER SERVICE OR DEALERSHIP, PLEASE WAIT FOR AN UPDATE. I AM WAITING OVER 6 MONTHS AND NOTHING. I HAVE MORE VIDEOS/PICTURES AVAILABLE. WE HAVE TWO SAME VEHICLES IN OUR HOUSEHOLD, MY WIFE'S CAR HAVE SAME ISSUES.
Mfg Campaign: 11267280
Recall Date: Oct 9, 2019
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