Complaints & Recalls
Official Safety Recalls - Important!
271 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Consumer Complaints
1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Corrective Action:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Additional Notes:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Mfg Campaign: 11258333
Recall Date: Sep 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Corrective Action:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Additional Notes:
I PURCHASED A NEW 2019 HONDA ODYSSEY ELITE ON 9/17/2019. I DROVE TO WORK AS USUAL, MADE SURE ALL ELECTRICALS (E.G., DOME LIGHTS, HEADLIGHTS, ETC.) WERE OFF, PARKED AND ALARMED MY VEHICLE. CAR REMAINED PARKED WHILE I WORKED. AFTER MY SHIFT, I TRIED TO USE THE REMOTE ENGINE START, BUT NOTICED THE CAR DIDN'T START. I PRESSED THE UNLOCK BUTTON ON KEY FOB, BUT NO RESPONSE; THE CAR REMAINED LOCKED. I TRIED TO UNLOCK VIA HONDALINK APP, WHICH DISPLAYED THAT CAR WAS UNLOCKED. I ATTEMPTED TO OPEN ANY CAR DOOR, BUT THEY REMAINED LOCKED. I WAS LEFT STRANDED IN 94*F HEAT AND NO NEARBY SHADE. LUCKILY MY FAMILY WEREN'T THERE OR THEY WOULD'VE ALSO BEEN LEFT BAKING IN THE HEAT. I USED THE MANUAL KEY TO UNLOCK THE DRIVER SIDE DOOR AND GOT IN. THEN TRIED TO START THE CAR BUT NO RESPONSE AT ALL (I.E, NO LIGHTS ON THE HUD, LCD MONITORS, ETC.). ALSO TRIED UNLOCKING OTHER DOORS FROM INSIDE; NOTHING WORKED. CALLED HONDA ROADSIDE ASSISTANCE & THEY SENT SOMEONE TO HELP. GUY TRIED JUMP STARTING CAR, STILL NOTHING. SAID HE EVEN SENT "DIRECT CURRENT" TO CAR, BUT ABSOLUTELY NO RESPONSE; NO LIGHTS OF ANY KIND, NO ACCESS TO UNLOCK OTHER DOORS OR OPEN WINDOWS. CALLED HONDA ROADSIDE ASSISTANCE AGAIN. THEY SENT A TOW TRUCK TO TOW CAR TO NEAREST DEALERSHIP. TOW DRIVER ARRIVED, BUT COULDN'T TOW MY CAR AS THERE WERE CARS PARKED IN FRONT & IN BACK OF MY CAR. THERE WAS ALSO NO WAY FOR HIM TO PUT THE CAR INTO NEUTRAL DUE TO THE ELECTRONIC SHIFT FEATURE. WE LOOKED IN CAR MANUAL FOR SOLUTION. ABOUT 2 HRS LATER, THE DRIVER DISCOVERED HE WAS ABLE TO START CAR BY USING KEY FOB TO PRESS THE START/STOP BUTTON. I DROVE TO DEALERSHIP & TOLD THEM EXACTLY WHAT HAPPENED. SAID THEY WOULD PERFORM THOROUGH INSPECTION. IT'S BEEN 1.5 DAYS & THEY STILL DON'T KNOW THE PROBLEM. SAID THEY COULDN'T REPLICATE PROBLEM. I'M SCHEDULED TO PICK UP MY CAR TODAY BUT AM HESITANT & AFRAID OF BEING STRANDED WITH MY FAMILY WHEN TRAVELLING.
Mfg Campaign: 11258333
Recall Date: Sep 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME.
Corrective Action:
THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME.
Additional Notes:
THIS IS A SERIOUS SAFETY ISSUE. WHEN DRIVING THE VEHICLE, THE TRANSMISSION HAS AN ISSUE WHERE IT CAN LAUNCH THE VEHICLE INTO TRAFFIC. MORE SPECIFICALLY, AFTER A COMPLETE STOP AT A STOP SIGN OR TRAFFIC LIGHT, WHEN THE THROTTLE PEDAL IS DEPRESSED TO INITIATE FORWARD MOTION, THE TRANSMISSION HESITATES, THEN ENGAGES, CAUSING THE VEHICLE TO LAUNCH INTO TRAFFIC. MANY TIMES THERE IS AN UNINTENDED TIRE SQUEAL. OTHER TIMES, THIS HESITATION AND LAUNCH MAKES THE VEHICLE MUCH MORE DIFFICULT TO CONTROL. I'VE HAD THIS VEHICLE FOR SLIGHTLY LESS THAN ONE YEAR. THE TRANSMISSION HESITATION AND SAFETY ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THAT TIME.
Mfg Campaign: 11254501
Recall Date: Sep 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Corrective Action:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Additional Notes:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Mfg Campaign: 11254129
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Corrective Action:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Additional Notes:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Mfg Campaign: 11254129
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Corrective Action:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Additional Notes:
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
Mfg Campaign: 11254129
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL.
Corrective Action:
HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL.
Additional Notes:
HAVE A 2019 HONDA ODYSSEY THAT IS EXPERIENCING HARD SHIFTING INTO 3RD GEAR. IT HAS LESS THAN 4K MILES ON IT AND WHENEVER IT REACHES 25 IT JERKS THE CAR QUITE NOTICEABLY. BROUGHT IT INTO THE DEALER AND THEY ACKNOWLEDGED THERE WAS A "SOUND" WHEN IT SHIFTED INTO THIRD GEAR BUT COULDN'T REPLICATE THE "HARD SHIFT" THAT I'VE NOTICED. THEY SAID IT'S OPERATING AS NORMAL.
Mfg Campaign: 11253326
Recall Date: Sep 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY
Corrective Action:
WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY
Additional Notes:
WHILE DRIVING ON A RAMP AND SLOWING DOWN, THE TRANSMISSION SWITCHED ITSELF FROM DRIVE TO NEUTRAL WHILE MAKING A LOUD NOISE. THIS HAPPENED ONLY ONCE ON 09/04/2019 AFTER RIDING TO THE SHOULDER, TURNED OFF ENGINE AND RESTARTED THE MINIVAN AND WAS ABLE TO RIDE AGAIN NORMALLY
Mfg Campaign: 11253358
Recall Date: Sep 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Corrective Action:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Additional Notes:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Mfg Campaign: 11253085
Recall Date: Sep 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Corrective Action:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Additional Notes:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Mfg Campaign: 11253085
Recall Date: Sep 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Corrective Action:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Additional Notes:
THE INFOTAINMENT SYSTEM WHICH CONTROLS EVERYTHING IN THE VEHICLE CONSTANTLY FROZEN AND CRASHED. ALL, SAFETY FEATURES INCLUDING THE BACKUP CAMERA DISABLED AND COULDN'T BE ADJUSTED BECAUSE OF THE SYSTEM DEEM THE VEHICLE WAS IN MOTION EVEN IT WASN'T. WORST, THERE IS NO WAY TO RESET OR TURN OFF THE VEHICLE WITHOUT VISITING A DEALER. MANY DRIVERS THAT I KNEW OF ARE CONSTANTLY FORCED TO FIX THE SYSTEM WHILE DRIVING. THIS CREATES SERIOUS SAFETY ISSUES FOR THE PUBLIC SAFETY.
Mfg Campaign: 11253085
Recall Date: Sep 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE.
Corrective Action:
WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE.
Additional Notes:
WHEN BACKING UP MY 2019 HONDA ODYSSEY THE VEHICLE SUDDENLY ACCELERATED AT FULL SPEED WITH NO INPUT FROM ME. I CRASHED THROUGH A FENCE BEHIND THE VEHICLE AND DID SIGNIFICANT DAMAGE TO THE VEHICLE.
Mfg Campaign: 11253303
Recall Date: Sep 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Mfg Campaign: 11252939
Recall Date: Sep 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE CABIN OF THE VEHICLE THROUGH THE VENTS. WHEN THE FAILURE OCCURRED, THE ODOR WAS DETECTED FOR 72 HOURS. THE CONTACT ALSO MENTIONED THAT THE PHONE CHARGER PORT IN THE REAR OF THE VEHICLE OVERHEATED AND CAUSED THE CELL PHONE TO ALSO OVERHEAT. THE VEHICLE WAS TAKEN TO HONDA WEST (7615 W SAHARA AVE, LAS VEGAS, NV 89117, (800) 249-9504) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,658.
Mfg Campaign: 11252939
Recall Date: Sep 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)
Corrective Action:
THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)
Additional Notes:
THE CAR HAS A SYSTEM TO WARN THE DRIVER TO BRAKE DUE TO AN ONCOMING VEHICLE. THE SYSTEM SHOWS BRAKE IN LARGE ORANGE LETTERS ON THE INSTRUMENT PANEL. THIS SYSTEM MALFUNCTIONS. IF THE CAR IS IN MOTION, GOING AROUND A GRADUAL TURN TO THE RIGHT, TYPICALLY ON A TWO-LANE ROAD, IT OFTEN WARNS OF ONCOMING TRAFFIC IN THE OTHER LANE BY SHOUTING BRAKE IN THE ORANGE LETTERS. THE ONCOMING TRAFFIC IS NEVER IN FACT A DANGER. THAT TRAFFIC IS SIMPLY MAKING A GRADUAL LEFT TURN IN ITS OWN LANE. BY CONTRAST, TODAY (DUE TO UTILITY WORK) THERE WAS TRAFFIC COMING DIRECTLY AT ME ON A TWO-LANE ROAD WHILE I WAS IN MOTION IN MY OWN LANE--AND THE CAR SAID NOTHING. IN MY OPINION, THIS SO-CALLED WARNING SYSTEM IS DEFECTIVE AND UNRELIABLE. I ASKED OUR DEALER ABOUT IT BUT THEY SAID THERE WAS NOTHING THEY COULD DO. (THIS PROBLEM OF THE BRAKE WARNING HAS OCCURRED MANY TIMES, IT IS BY NO MEANS CONFINED TO TODAY'S DATE.)
Mfg Campaign: 11252509
Recall Date: Aug 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.
Corrective Action:
THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.
Additional Notes:
THE INFOTAINMENT SYSTEM STARTED SHUTTING DOWN AND CRACKLING STARTED IN THE SPEAKERS WHEN THE CAR WAS 3 WEEKS OLD. THE BLUETOOTH OPTION AND APPLE CAR PLAY ARE COMPLETELY UNUSABLE DUE TO THE CRACKLING. THEY STOP WORKING APPROXIMATELY 30 SECONDS INTO USE. NO SOUND. THE ENTIRE SYSTEM WILL SHUT DOWN RANDOMLY, STATING NO NETWORK COMMUNICATION AND RADIO UNAVAILABLE BEFOREHAND. THE DEALERSHIP HAS REFUSED TO REPLACE ANY PARTS, INCLUDING THE RADIO HARNESSES, WHICH ARE THE MAIN SUSPECTS FOR THE CRACKLING. CRACKLING SOUND WORSENS DURING TURNS.
Mfg Campaign: 11245568
Recall Date: Aug 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP
Corrective Action:
SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP
Additional Notes:
SAFETY FEATURE DEFECT...INFOTAINMENT FAILS WHICH CAUSES NO BACKUP CAMERA WHEN YOU BACK UP
Mfg Campaign: 11244160
Recall Date: Aug 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.
Corrective Action:
THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.
Additional Notes:
THE INFOTAINMENT SYSTEM IS DEFECTIVE. WITHOUT WARNING THE ENTIRE UNIT BLACKOUTS OR LOCKS UP RENDERING IT USELESS. THIS IMPACTS NAVIGATION, ALL AUDIO, THE BACKUP CAMERA AND BLUETOOTH CONNECTIVITY. THE VEHICLE WAS PURCHASED NEW IN LATE MAY AND HAS BEEN RETURNED 2 TIMES FOR THE SAME PROBLEM WITHOUT RESOLVE. IT IS GOING BACK A THIRD TIME IN THE MORNING. WE'VE PROVIDED SCREENSHOTS AND VIDEO TO THE DEALER. THIS MALFUNCTION OCCURS WHILE DRIVING AND IS A MAJOR DISTRACTION FOR MY WIFE AND I PARTICULARLY WHEN YOU CONSIDER HIGHWAY TRAFFIC CONDITIONS IN HOUSTON METRO. WE'VE DRIVEN THE VEHICLE WITHOUT CELLPHONES IN THE CABIN VICINITY AND THE MALFUNCTION STILL OCCURS.
Mfg Campaign: 11243082
Recall Date: Aug 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE CONTACT'S HOME, THE AUTOMATIC LOCK SYSTEM DID NOT OPERATE. THE FEATURE WAS SUPPOSED TO ACTIVATE WHEN THE CONTACT WAS 1.5 METERS AWAY FROM THE VEHICLE. THE FOLLOWING DAY, THE CONTACT DISCOVERED THAT THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TIER ONE AUTO GROUP LEASING AND FINANCE (1562 BATH AVE, BROOKLYN, NY 11228, (718) 331-3331) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09741632. THE CONTACT WAS AWAITING A REQUEST FOR AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Mfg Campaign: 11240678
Recall Date: Jul 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT
Potential Consequences:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Corrective Action:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Additional Notes:
INFOTAINMENT SYSTEM FREEZES CAUSING BATTERY TO DRAIN TO ZERO WHEN PARKED. RADIO STOPS, NAVIGATION STOPS, PHONE STOPS WORKING, BACKUP CAMERA STOPS WORKING. EVIDENTLY A COMMON PROBLEM BECAUSE CLASS ACTION SUIT FILED IN MARCH IN CALIFORNIA. TOOK TO DEALER, THEY CHANGED BATTERY, TOLD ME IT WAS FIXED. FROZE AGAIN THE NEXT DAY. VEHICLE WAS IN MOTION WHEN SYSTEM FAILED. THE NEXT MORNING CAR WOULD NOT START BECAUSE BATTERY DRAINED.THIS WAS ON A FEDERAL HIGHWAY. HAPPENED AGAIN AFTER THE BATTERY WAS CHANGED. *TR
Mfg Campaign: 11231755
Recall Date: Jul 14, 2019
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