Complaints & Recalls
Official Safety Recalls - Important!
271 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: L4M, Z4L
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: B2R, C2P, Z2Q
Recall Date: Sep 27, 2018
Consumer Complaints
1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
BETWEEN THE SPEEDS OF 24 - 27 MPH THERE IS A QUICK JOLT THAT SEEMS LIKE THE CAR IS SHIFTING. THE JOLT IS REPEATABLE. WE HAVE FOUND SEVERAL ONLINE FORUMS WHERE OTHERS ARE COMPLAINING. HTTPS://WWW.ODYCLUB.COM/THREADS/2019-ODYSSEY-HARD-SHIFTING-3RD-GEAR.353891/ WE TOLD OUR HONDA DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE BUT THEY DID NOT HAVE A FIX YET AND THERE IS NOT A RECALL AT THIS TIME. THE 10 GEAR TRANSMISSIONS OF THE SAME YEAR WERE RECALLED DUE. *TR
Corrective Action:
BETWEEN THE SPEEDS OF 24 - 27 MPH THERE IS A QUICK JOLT THAT SEEMS LIKE THE CAR IS SHIFTING. THE JOLT IS REPEATABLE. WE HAVE FOUND SEVERAL ONLINE FORUMS WHERE OTHERS ARE COMPLAINING. HTTPS://WWW.ODYCLUB.COM/THREADS/2019-ODYSSEY-HARD-SHIFTING-3RD-GEAR.353891/ WE TOLD OUR HONDA DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE BUT THEY DID NOT HAVE A FIX YET AND THERE IS NOT A RECALL AT THIS TIME. THE 10 GEAR TRANSMISSIONS OF THE SAME YEAR WERE RECALLED DUE. *TR
Additional Notes:
BETWEEN THE SPEEDS OF 24 - 27 MPH THERE IS A QUICK JOLT THAT SEEMS LIKE THE CAR IS SHIFTING. THE JOLT IS REPEATABLE. WE HAVE FOUND SEVERAL ONLINE FORUMS WHERE OTHERS ARE COMPLAINING. HTTPS://WWW.ODYCLUB.COM/THREADS/2019-ODYSSEY-HARD-SHIFTING-3RD-GEAR.353891/ WE TOLD OUR HONDA DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE BUT THEY DID NOT HAVE A FIX YET AND THERE IS NOT A RECALL AT THIS TIME. THE 10 GEAR TRANSMISSIONS OF THE SAME YEAR WERE RECALLED DUE. *TR
Mfg Campaign: 11324684
Recall Date: May 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR LIFT GATE WAS NOT PROPERLY MANUFACTURED AND WAS LEAKING WATER THAT COULD LEAD TO MOLD GROWTH. ISSUE WAS TAKEN INTO SERVICE 3 SEPARATE TIMES AND DIFFERENT LEAKS WERE FOUND EACH TIME. HONDA CORPORATE PROVIDED NO ASSISTANCE OR SUPPORT FOR RESOLVING THIS ISSUE AND COULDN'T EVEN FIND RECORDS OF THE COMPLAINT (I CALLED AND STARTED A CASE EACH TIME - THANK GOODNESS I MAINTAIN RECORDS ON THIS). APPARENTLY, HONDA CORPORATE HAS NO CONCERN ABOUT WATER LEAKS OR THE QUALITY OF THEIR MANUFACTURED PRODUCT ONCE IT IS SOLD TO A CONSUMER.
Corrective Action:
REAR LIFT GATE WAS NOT PROPERLY MANUFACTURED AND WAS LEAKING WATER THAT COULD LEAD TO MOLD GROWTH. ISSUE WAS TAKEN INTO SERVICE 3 SEPARATE TIMES AND DIFFERENT LEAKS WERE FOUND EACH TIME. HONDA CORPORATE PROVIDED NO ASSISTANCE OR SUPPORT FOR RESOLVING THIS ISSUE AND COULDN'T EVEN FIND RECORDS OF THE COMPLAINT (I CALLED AND STARTED A CASE EACH TIME - THANK GOODNESS I MAINTAIN RECORDS ON THIS). APPARENTLY, HONDA CORPORATE HAS NO CONCERN ABOUT WATER LEAKS OR THE QUALITY OF THEIR MANUFACTURED PRODUCT ONCE IT IS SOLD TO A CONSUMER.
Additional Notes:
REAR LIFT GATE WAS NOT PROPERLY MANUFACTURED AND WAS LEAKING WATER THAT COULD LEAD TO MOLD GROWTH. ISSUE WAS TAKEN INTO SERVICE 3 SEPARATE TIMES AND DIFFERENT LEAKS WERE FOUND EACH TIME. HONDA CORPORATE PROVIDED NO ASSISTANCE OR SUPPORT FOR RESOLVING THIS ISSUE AND COULDN'T EVEN FIND RECORDS OF THE COMPLAINT (I CALLED AND STARTED A CASE EACH TIME - THANK GOODNESS I MAINTAIN RECORDS ON THIS). APPARENTLY, HONDA CORPORATE HAS NO CONCERN ABOUT WATER LEAKS OR THE QUALITY OF THEIR MANUFACTURED PRODUCT ONCE IT IS SOLD TO A CONSUMER.
Mfg Campaign: 11323163
Recall Date: May 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
JOLT OR HARD SHIFT ON 9 SPEED TRANSMISSION WHEN SHIFTING IN LOW GEAR. HONDA SAID THIS WAS CAUSED BY THE SMART TRANSMISSION SOFTWARE TRYING TO MATCH DRIVING PATTERNS. RESETS REDUCED THE PROBLEM BUT THEY SOON CAME BACK - UNKNOWN IF THIS CAUSES LONG TERM ISSUES WITH TRANSMISSION.
Corrective Action:
JOLT OR HARD SHIFT ON 9 SPEED TRANSMISSION WHEN SHIFTING IN LOW GEAR. HONDA SAID THIS WAS CAUSED BY THE SMART TRANSMISSION SOFTWARE TRYING TO MATCH DRIVING PATTERNS. RESETS REDUCED THE PROBLEM BUT THEY SOON CAME BACK - UNKNOWN IF THIS CAUSES LONG TERM ISSUES WITH TRANSMISSION.
Additional Notes:
JOLT OR HARD SHIFT ON 9 SPEED TRANSMISSION WHEN SHIFTING IN LOW GEAR. HONDA SAID THIS WAS CAUSED BY THE SMART TRANSMISSION SOFTWARE TRYING TO MATCH DRIVING PATTERNS. RESETS REDUCED THE PROBLEM BUT THEY SOON CAME BACK - UNKNOWN IF THIS CAUSES LONG TERM ISSUES WITH TRANSMISSION.
Mfg Campaign: 11323162
Recall Date: May 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO AND COMPUTER SYSTEM CRACKLES MAKE LOUD NOISE THAT SOUNDS LIKE WIRING RUBBING TOGETHER, COMPUTER SCREEN SHUTS OFF AND RESETS AND YOU LOSE FUNCTIONALITY OF YOUR SYSTEM THAT IS CONNECTED TO RADIO, PHONES AND MAPS. THIS HAPPENS INTERMITTENTLY AND THE VEHICLE CAN BE MOTION OR STATIONARY. *TR
Corrective Action:
THE RADIO AND COMPUTER SYSTEM CRACKLES MAKE LOUD NOISE THAT SOUNDS LIKE WIRING RUBBING TOGETHER, COMPUTER SCREEN SHUTS OFF AND RESETS AND YOU LOSE FUNCTIONALITY OF YOUR SYSTEM THAT IS CONNECTED TO RADIO, PHONES AND MAPS. THIS HAPPENS INTERMITTENTLY AND THE VEHICLE CAN BE MOTION OR STATIONARY. *TR
Additional Notes:
THE RADIO AND COMPUTER SYSTEM CRACKLES MAKE LOUD NOISE THAT SOUNDS LIKE WIRING RUBBING TOGETHER, COMPUTER SCREEN SHUTS OFF AND RESETS AND YOU LOSE FUNCTIONALITY OF YOUR SYSTEM THAT IS CONNECTED TO RADIO, PHONES AND MAPS. THIS HAPPENS INTERMITTENTLY AND THE VEHICLE CAN BE MOTION OR STATIONARY. *TR
Mfg Campaign: 11321405
Recall Date: Apr 17, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE DASHBOARD AND THE ELECTRONICS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO HARE HONDA - SERVICE DEPARTMENT (8693 US-36, AVON, IN 46123, (317) 854-4791) WHERE AN UNKNOWN WIRING HARNESS AND INSTRUMENT PANEL WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS THEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V066000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE FAILURE RECURRED AND WORSENED. A REPRESENTATIVE AT THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT AND REQUESTED THAT A TECHNICIAN BE SENT TO INSPECT AND REPAIR THE VEHICLE. THE TECHNICIAN REPAIRED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED BY THE DEALER OF THE ADDITIONAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,498.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE DASHBOARD AND THE ELECTRONICS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO HARE HONDA - SERVICE DEPARTMENT (8693 US-36, AVON, IN 46123, (317) 854-4791) WHERE AN UNKNOWN WIRING HARNESS AND INSTRUMENT PANEL WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS THEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V066000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE FAILURE RECURRED AND WORSENED. A REPRESENTATIVE AT THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT AND REQUESTED THAT A TECHNICIAN BE SENT TO INSPECT AND REPAIR THE VEHICLE. THE TECHNICIAN REPAIRED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED BY THE DEALER OF THE ADDITIONAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,498.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE DASHBOARD AND THE ELECTRONICS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO HARE HONDA - SERVICE DEPARTMENT (8693 US-36, AVON, IN 46123, (317) 854-4791) WHERE AN UNKNOWN WIRING HARNESS AND INSTRUMENT PANEL WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS THEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V066000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED UNDER THE RECALL HOWEVER, THE FAILURE RECURRED AND WORSENED. A REPRESENTATIVE AT THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT AND REQUESTED THAT A TECHNICIAN BE SENT TO INSPECT AND REPAIR THE VEHICLE. THE TECHNICIAN REPAIRED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED BY THE DEALER OF THE ADDITIONAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,498.
Mfg Campaign: 11320592
Recall Date: Apr 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STATIONARY VEHICLE LURCHED FORWARD BY ITSELF WHEN REMOTE STARTED TWICE NOW, FIRST TIME 8"-12", SECOND TIME LURCHED 4". LAST LURCH WAS CAUGHT ON VIDEO. UNABLE TO REPRODUCE THE ISSUE, BUT CONTINUOUSLY RECORDING EVERY REMOTE START. LOCAL HONDA SERVICE MANAGER INSISTS THIS IS A "CHARACTERISTIC OF THIS VEHICLE." WHILE REPORTING TO HONDA CORPORATE, THE REPRESENTATIVE STATED THEY DID NOT HAVE THIS ISSUE IN THEIR RECORDS.
Corrective Action:
STATIONARY VEHICLE LURCHED FORWARD BY ITSELF WHEN REMOTE STARTED TWICE NOW, FIRST TIME 8"-12", SECOND TIME LURCHED 4". LAST LURCH WAS CAUGHT ON VIDEO. UNABLE TO REPRODUCE THE ISSUE, BUT CONTINUOUSLY RECORDING EVERY REMOTE START. LOCAL HONDA SERVICE MANAGER INSISTS THIS IS A "CHARACTERISTIC OF THIS VEHICLE." WHILE REPORTING TO HONDA CORPORATE, THE REPRESENTATIVE STATED THEY DID NOT HAVE THIS ISSUE IN THEIR RECORDS.
Additional Notes:
STATIONARY VEHICLE LURCHED FORWARD BY ITSELF WHEN REMOTE STARTED TWICE NOW, FIRST TIME 8"-12", SECOND TIME LURCHED 4". LAST LURCH WAS CAUGHT ON VIDEO. UNABLE TO REPRODUCE THE ISSUE, BUT CONTINUOUSLY RECORDING EVERY REMOTE START. LOCAL HONDA SERVICE MANAGER INSISTS THIS IS A "CHARACTERISTIC OF THIS VEHICLE." WHILE REPORTING TO HONDA CORPORATE, THE REPRESENTATIVE STATED THEY DID NOT HAVE THIS ISSUE IN THEIR RECORDS.
Mfg Campaign: 11320227
Recall Date: Apr 4, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.
Corrective Action:
THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.
Additional Notes:
THE CENTER MOUNTED INFOTAINMENT SYSTEM WHICH HOUSES THE MONITOR FOR THE BACKUP CAMERA FREEZES UP AND GOES BLANK CREATING A SAFETY ISSUE. THIS IS A REQUIREMENT OF THE CAMERON GULBRASEN KIDS TRANSPORTATION SAFETY ACT OF 2007 AND BECAME A MANDATE IN MAY 2018. THIS VEHICLE IS AT RISK AND NONCOMPLIANT WITH THIS ACT. I HAVE NOTIFIED BOTH AMERICAN HONDA AND THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AN THEY ARE AWARE OF THE ISSUE AND ARE MAKING NO EFFORT TO REPLACE OR CORRECT THE ISSUE. IT IS VERY DISTURBING THAT HONDA DOES NOT VALUE THE LIVES OF THEIR CUSTOMERS AND THAT THEY ARE BEING ALLOWED TO CONTINUE TO BUILD VEHICLES WITH THIS SAME CONDITION, UNKNOWN WHAT THE FIX IS. THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE CORRECTED ASAP. THE INFOTAINMENT SYSTEMS ALSO FREEZES AND PREVENTS CONTROLS OF THE HVAC AND DVD PLAYER. I HAVE MULTIPLE VIDEOS OF THESE ISSUES BECAUSE IT HAPPENS SO FREQUENTLY.
Mfg Campaign: 11318770
Recall Date: Mar 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING 25-35 MPH THERE IS A HARD SHIFT TO THE NEXT GEAR. IT JERKS YOU FORWARD IN YOUR SEAT. THERE IS ALSO AN ISSUE WHILE THE HEAT/AIR FAN IS ON IT CONTINUOUSLY CUTS OUT. ALSO NOTICE A KNOCKING NOISE AT TIME FROM THE ENGINE.
Corrective Action:
WHILE DRIVING 25-35 MPH THERE IS A HARD SHIFT TO THE NEXT GEAR. IT JERKS YOU FORWARD IN YOUR SEAT. THERE IS ALSO AN ISSUE WHILE THE HEAT/AIR FAN IS ON IT CONTINUOUSLY CUTS OUT. ALSO NOTICE A KNOCKING NOISE AT TIME FROM THE ENGINE.
Additional Notes:
WHILE DRIVING 25-35 MPH THERE IS A HARD SHIFT TO THE NEXT GEAR. IT JERKS YOU FORWARD IN YOUR SEAT. THERE IS ALSO AN ISSUE WHILE THE HEAT/AIR FAN IS ON IT CONTINUOUSLY CUTS OUT. ALSO NOTICE A KNOCKING NOISE AT TIME FROM THE ENGINE.
Mfg Campaign: 11317846
Recall Date: Mar 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Corrective Action:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Additional Notes:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Mfg Campaign: 11316528
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Corrective Action:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Additional Notes:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Mfg Campaign: 11316528
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Corrective Action:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Additional Notes:
A BRAND NEW 2019 HONDA ODYSSEY EX WITH 80 MILES ON IT, STARTED HAVING TROUBLE WITH VEHICLE'S CENTRAL DISPLAY. MESSAGE NETWORK COMMUNICATION LOST , EVEN ON SLIGHT MOVES WHILE THE CAR IS ON SMOOTH FREEWAYS. RADIO CLICKING STATIC NOISE. DISPLAY UNIT TURNS OFF AND ON SPORADICALLY WHILE THE VEHICLE IN MOTION OR EVEN SOMETIMES WHEN THE VEHICLE IS STARTED FROM PARKING LOT. VEHICLE DISPLAY GOES BLANK COMPLETELY. CUTS OFF BACK UP CAMERA, NO RADIO, NO BLUETOOTH, NO APPS. AS MOST OF FUNCTIONS ARE CONTROLLED WITH TOUCH SCREEN FEEL LIKE THE VEHICLE IS UNSAFE TO OPERATE. DEALER TRIED TO FIX IT 2 TIMES BUT NOW THEY BLAME HONDA DOES NOT A SOLUTION YET. RAISED A CASE (10281802) WITH HONDA CORPORATE BUT HONDA REFUSED TO ACCEPT THE PROBLEM AND REFUSED TO GIVE A LOANER CAR AND SAID ITS UP TO TO DEALER TO GIVE A LOANER AS A COURTESY. I FEEL LIKE I WAS SOLD A LEMON. BOTH HONDA CORPORATE AND HONDA DEALER IS NOT TO HELP ME. DEALER SAYS THEY CANNOT DO ANYTHING. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE WITH THE CENTRAL DISPLAY UNIT WHICH SO CRITICAL TO THE VEHICLE'S FUNCTION. WORST PART IS RADIO CLICKING STATIC NOISE CANNOT BE CONTROLLED AS THE DISPLAY IS BLANK. ALL THE ABOVE MAKES ME FRUSTRATED THAT IT HAPPENS ON A NEW CAR AND NO ONE IS HELPING ME.
Mfg Campaign: 11316528
Recall Date: Mar 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO SWITCH TO THE CORRECT GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAINGER HONDA LOCATED AT (1596 CHATHAM PKWY, SAVANNAH, GA 31408) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO SWITCH TO THE CORRECT GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAINGER HONDA LOCATED AT (1596 CHATHAM PKWY, SAVANNAH, GA 31408) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HESITATED TO SWITCH TO THE CORRECT GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO GRAINGER HONDA LOCATED AT (1596 CHATHAM PKWY, SAVANNAH, GA 31408) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11315713
Recall Date: Mar 2, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.
Corrective Action:
TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.
Additional Notes:
TRANSMISSION SHIFTS ERRATIC. WHEN GOING FROM REVERSE TO DRIVE THE TRANSMISSION DELAYS ENGAGEMENT TO 1ST GEAR. THIS BEHAVIOR CAUSES A CLUNK TO 1ST GEAR AND SOMETIMES RAPID ACCELERATION WHEN IT DOES ENGAGE AND THE GAS PEDAL IS DEPRESSED. VEHICLE HAS BEEN TO THE DEALER MANY TIMES TO ADDRESS BUT THE ISSUE REMAINS.
Mfg Campaign: 11311032
Recall Date: Feb 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WE BOUGHT A NEW HONDA ODYSSEY VAN ON NOV 4TH 2019. IT HAD LESS THAN 700 MILES AND IS NOW DESTROYED DUE TO AN ENGINE FIRE. MY WIFE [XXX] WAS DRIVING TO WORK, WHEN SHE PARKED AT WORK SHE NOTICED SMOKE COMING FROM THE ENGINE AREA. SHE GOT OUT AND CALLED 911, BUT WITHIN MINUTES THE ENGINE AREA BUST IN FLAMES AND SOON THE ENTIRE FRONT END WAS ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11311046
Recall Date: Feb 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER COMING TO A STOP AND ATTEMPTING DRIVE OFF, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE RPM REVVED UP BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MILLS HONDA LOCATED AT 8465 STATE HIGHWAY 210, BAXTER, MINNESOTA 56425, (218)-825-7525, WHERE THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11311099
Recall Date: Feb 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR
Corrective Action:
HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR
Additional Notes:
HOLD BRAKE RELEASES AUTOMATICALLY WITHOUT PRESSING ACCELERATOR
Mfg Campaign: 11309916
Recall Date: Feb 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL
Corrective Action:
THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL
Additional Notes:
THE VEHICLE AUTOMATICALLY THROTTLES WITH THE SPEED GOING DOWN AND BACK TO NORMAL
Mfg Campaign: 11309919
Recall Date: Feb 18, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Corrective Action:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Additional Notes:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Mfg Campaign: 11309541
Recall Date: Feb 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Corrective Action:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Additional Notes:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Mfg Campaign: 11309541
Recall Date: Feb 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Corrective Action:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Additional Notes:
VAN HAS SHUT OFF WHILE BEING DRIVEN, TRANSMISSION JUMPS CONSTANTLY AT 24 MPH, RADIO GOES IN AND OUT CONSTANTLY- HAVE NO AUDIO 90% OF THE TIME, NAVIGATION RARELY WORKS, CAR PLAY RARELY WORKS, BLUETOOTH DROPS PHONE CONNECTION CONSISTENTLY, HAVE HAD REAR CAMERA FREEZE MULTIPLE TIMES
Mfg Campaign: 11309541
Recall Date: Feb 16, 2020
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Valencia, CA • 36 yrs
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