Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
465 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON TWO OCCASIONS, MY CAR'S AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN NOTHING WAS IN FRONT OF ME. THE FIRST TIME, I WAS ON THE HIGHWAY, AND MERGING FROM AN ON RAMP. THE CAR SUDDENLY DEAD STOPPED, BRAKES FULLY ENGAGED. THERE WAS A CAR NEXT TO ME, BUT NOTHING IN FRONT OF ME TO CAUSE THE BRAKING SYSTEM. LUCKILY, NO ONE WAS BEHIND ME. THE SECOND OCCURRENCE I WAS TRAVELING ABOUT 30 MPH ON A LOCAL ROAD. THERE WAS NOTHING ANYWHERE AROUND ME. I APPROACHED A GREEN LIGHT, AND AS I WAS GOING THROUGH THE INTERSECTION, THE CARS BRAKING SYSTEM FULLY ENGAGED. IT SCREECHED THE CAR TO A HALT. I WAS AT A DEAD STOP, IN THE MIDDLE OF THE INTERSECTION.
Corrective Action:
ON TWO OCCASIONS, MY CAR'S AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN NOTHING WAS IN FRONT OF ME. THE FIRST TIME, I WAS ON THE HIGHWAY, AND MERGING FROM AN ON RAMP. THE CAR SUDDENLY DEAD STOPPED, BRAKES FULLY ENGAGED. THERE WAS A CAR NEXT TO ME, BUT NOTHING IN FRONT OF ME TO CAUSE THE BRAKING SYSTEM. LUCKILY, NO ONE WAS BEHIND ME. THE SECOND OCCURRENCE I WAS TRAVELING ABOUT 30 MPH ON A LOCAL ROAD. THERE WAS NOTHING ANYWHERE AROUND ME. I APPROACHED A GREEN LIGHT, AND AS I WAS GOING THROUGH THE INTERSECTION, THE CARS BRAKING SYSTEM FULLY ENGAGED. IT SCREECHED THE CAR TO A HALT. I WAS AT A DEAD STOP, IN THE MIDDLE OF THE INTERSECTION.
Additional Notes:
ON TWO OCCASIONS, MY CAR'S AUTOMATIC BRAKING SYSTEM HAS ENGAGED WHEN NOTHING WAS IN FRONT OF ME. THE FIRST TIME, I WAS ON THE HIGHWAY, AND MERGING FROM AN ON RAMP. THE CAR SUDDENLY DEAD STOPPED, BRAKES FULLY ENGAGED. THERE WAS A CAR NEXT TO ME, BUT NOTHING IN FRONT OF ME TO CAUSE THE BRAKING SYSTEM. LUCKILY, NO ONE WAS BEHIND ME. THE SECOND OCCURRENCE I WAS TRAVELING ABOUT 30 MPH ON A LOCAL ROAD. THERE WAS NOTHING ANYWHERE AROUND ME. I APPROACHED A GREEN LIGHT, AND AS I WAS GOING THROUGH THE INTERSECTION, THE CARS BRAKING SYSTEM FULLY ENGAGED. IT SCREECHED THE CAR TO A HALT. I WAS AT A DEAD STOP, IN THE MIDDLE OF THE INTERSECTION.
Mfg Campaign: 11230457
Recall Date: Jul 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Corrective Action:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Additional Notes:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Mfg Campaign: 11229523
Recall Date: Jul 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Corrective Action:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Additional Notes:
TWICE WHILE DRIVING AT 60 MPH THE CRUISE CONTROL DROPPED OUT FOR NO REASON. I HAVE LOW PRESSURE ALARMS FOR NO REASON. THESE WERE ALWAYS WHILE I WAS DRIVING. I HAD 6 IN MAY AND JUNE TOOK IT TO THE DEALER ON JULY 3, THEY COULD NOT FIND ANYTHING WRONG. THAT AFTERNOON I HAD THE LOW PRESSURE ALARM COME ON FOR NO REASON TIRES AT AT NORMAL PRESSURE.
Mfg Campaign: 11229523
Recall Date: Jul 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TRAVELING UPHILL ON HIGHWAY 17 SANTA CRUZ COUNTY CALIFORNIA THE ENGINE STARTED TO RACE FAST AND THE CAR SLOWLY STOPPED MOVING FORWARD. STRONG SMELL FROM THE UNDERSIDE OF THE CAR AND THE CAR COULD NOT MOVE FORWARD ANY LONGER. THE CLUTCH APPEARED TO BE SLIPPING CONSTANTLY AND WOULD NOT HOLD. 12,000 MIKECWARRENTRR AND WERE AT 13000 MILES. A VERY COSTLY REPAIR GLIDE TO $5,000.
Corrective Action:
TRAVELING UPHILL ON HIGHWAY 17 SANTA CRUZ COUNTY CALIFORNIA THE ENGINE STARTED TO RACE FAST AND THE CAR SLOWLY STOPPED MOVING FORWARD. STRONG SMELL FROM THE UNDERSIDE OF THE CAR AND THE CAR COULD NOT MOVE FORWARD ANY LONGER. THE CLUTCH APPEARED TO BE SLIPPING CONSTANTLY AND WOULD NOT HOLD. 12,000 MIKECWARRENTRR AND WERE AT 13000 MILES. A VERY COSTLY REPAIR GLIDE TO $5,000.
Additional Notes:
TRAVELING UPHILL ON HIGHWAY 17 SANTA CRUZ COUNTY CALIFORNIA THE ENGINE STARTED TO RACE FAST AND THE CAR SLOWLY STOPPED MOVING FORWARD. STRONG SMELL FROM THE UNDERSIDE OF THE CAR AND THE CAR COULD NOT MOVE FORWARD ANY LONGER. THE CLUTCH APPEARED TO BE SLIPPING CONSTANTLY AND WOULD NOT HOLD. 12,000 MIKECWARRENTRR AND WERE AT 13000 MILES. A VERY COSTLY REPAIR GLIDE TO $5,000.
Mfg Campaign: 11229068
Recall Date: Jul 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.
Mfg Campaign: 11222674
Recall Date: Jun 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MONDAY 6.10.19 MY DAUGHTER MADE A LEFT HAND TURN FROM WARD ROAD TO 44TH AVE. AN F150 CAME TO A STOP AND SHE APPLIED BRAKES ACCORDINGLY. SHE GOT ERRORS COLLISION MITIGATION AND SHE LOST THE ABILITY TO BRAKE. SHE READ ENDED THE F150. IN HER WORDS IT WAS LIKE SLIDING ON ICE. CRASH WAS UNDER 20 MPH AND HER PHONE PICKED UP SOFTWARE ERRORS. CAR IS WITH USAA AS OF 6/13/19 WHEAT RIDGE PD WAS ON SCENE BUT NO TICKETS ISSUES DUE TO CAR FAILURE.
Corrective Action:
MONDAY 6.10.19 MY DAUGHTER MADE A LEFT HAND TURN FROM WARD ROAD TO 44TH AVE. AN F150 CAME TO A STOP AND SHE APPLIED BRAKES ACCORDINGLY. SHE GOT ERRORS COLLISION MITIGATION AND SHE LOST THE ABILITY TO BRAKE. SHE READ ENDED THE F150. IN HER WORDS IT WAS LIKE SLIDING ON ICE. CRASH WAS UNDER 20 MPH AND HER PHONE PICKED UP SOFTWARE ERRORS. CAR IS WITH USAA AS OF 6/13/19 WHEAT RIDGE PD WAS ON SCENE BUT NO TICKETS ISSUES DUE TO CAR FAILURE.
Additional Notes:
MONDAY 6.10.19 MY DAUGHTER MADE A LEFT HAND TURN FROM WARD ROAD TO 44TH AVE. AN F150 CAME TO A STOP AND SHE APPLIED BRAKES ACCORDINGLY. SHE GOT ERRORS COLLISION MITIGATION AND SHE LOST THE ABILITY TO BRAKE. SHE READ ENDED THE F150. IN HER WORDS IT WAS LIKE SLIDING ON ICE. CRASH WAS UNDER 20 MPH AND HER PHONE PICKED UP SOFTWARE ERRORS. CAR IS WITH USAA AS OF 6/13/19 WHEAT RIDGE PD WAS ON SCENE BUT NO TICKETS ISSUES DUE TO CAR FAILURE.
Mfg Campaign: 11219727
Recall Date: Jun 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Corrective Action:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Additional Notes:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Mfg Campaign: 11218746
Recall Date: Jun 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Corrective Action:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Additional Notes:
WHILE DRIVING (50+/- MPH) ON A TWO LANE STATE ROAD, MY 2019 HONDA CIVIC HATCHBACK SPORT CMBS (COLLISION MITIGATION BRAKING SYSTEM) AUTOMATICALLY ENGAGED, BRINGING MY VEHICLE VERY CLOSE TO A COMPLETE STOP FOR NO REASON I COULD SEE. THERE WERE NO VEHICLES IN FRONT OF ME IN EITHER DIRECTION AND FORTUNATELY NO VEHICLE FOLLOWING OR I WOULD HAVE BEEN REAR-ENDED. CLEAR MORNING, NOTHING ON THE ROADWAY, NO WILDLIFE I SAW. DRY AND SUNNY, NO LEAVES, NO BREEZE, BARE PAVEMENT. A SWEET JUNE MORNING IN DUTCHESS COUNTY, NY. OUT OF THE BLUE THE CMBS ENGAGED AUTOMATICALLY APPLYING THE BRAKES SO HARD I COULD FEEL THE ABS KICKING ON AND IN MOMENTS I WAS AT A CRAWL, THEN THE CAR SIMPLY BEHAVED NORMALLY AGAIN. I'VE OWNED THIS CAR LESS THAN A WEEK. THERE IS NO MEANS PROVIDED TO SHUT THIS FEATURE OFF PERMANENTLY. THE ONLY WAY TO OVERRIDE THE CMBS IS TO MANUALLY TURN IT OFF EVERY TIME I RESTART THE CAR. IT RESETS EVERY TIME THE CAR IS TURNED OFF. THIS FEATURE MAY WIND UP CAUSING MORE REAR END COLLISIONS AS IT AVOIDS FRONT END COLLISIONS. WHAT WOULD THE CONSEQUENCES BE IF THAT SCENARIO HAPPENED WHILE ON A CURVE, DRIVING 50 MPH IN THE RAIN? OR IN RUSH HOUR TRAFFIC ON A HIGHWAY AT 60 MPH (OR FASTER) WHERE COMMUTERS TYPICALLY TAILGATE ACROSS THREE OR FOUR LANES OF TRAFFIC? THIS WAS MY VERY FIRST EXPERIENCE WITH CMBS IN ANY VEHICLE AND I CONSIDER IT A TOTAL FAILURE AND EXTREMELY DANGEROUS WHEN IT CAN ENGAGE WITH SUCH FORCE WHILE IT'S A FALSE ALARM.
Mfg Campaign: 11218746
Recall Date: Jun 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Corrective Action:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Additional Notes:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Mfg Campaign: 11210146
Recall Date: May 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Corrective Action:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Additional Notes:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Mfg Campaign: 11210146
Recall Date: May 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Corrective Action:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Additional Notes:
I WAS ON A STATE ROAD EXITING ON A RAMP WHILE THE VEHICLE WAS IN MOTION DRIVING 40 MILES PER HOUR APPROXIMATELY TWO DAYS AGO. THE VEHICLE WHILE IN MOTION AND ACCELERATING STOPPED. THE CAR THREW ME BACK AND FORTH CAUSING ME TO GO THE ER THE FOLLOWING DAY. RESTON HOSPITAL IN NORTHERN VIRGINIA. I TOOK THE CAR RIGHT AFTER AND DROPPED OFF AT DEALERSHIP FOR REPAIR. DEALERSHIP IS NOT GIVING ME ANY CONCRETE ANSWERS IF THE CAR IS SAFE TO DRIVE AGAIN. I READ ONLINE A OWNER OF A HONDA 2019 CIVIC SAME AS MINE HAD THE SAME PROBLEM OF STOPPING WHILE IN MOTION WHILE ON A HIGHWAY SUDDENLY. I DO HAVE PRODUCT UPDATE: FUEL LEVEL SENSOR DTC SPACE P0461 SOFTWARE UPDATE NOTICE FROM HONDA I JUST RECEIVED. DO NOT KNOW IF THIS IS INVOLVED WITH MY CURRENT INCIDENT? I'M SCARED TO DRIVE MY NEW CAR AND NOW IN PAIN MEDICINE , MUSCLE RELAXER MEDICINE AND HAVE BEEN ISSUED A PLAN TO GO TO PHYSICAL THERAPY FROM THE DOCTOR ON CALL AT THE ER.
Mfg Campaign: 11210146
Recall Date: May 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Corrective Action:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Additional Notes:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Mfg Campaign: 11208155
Recall Date: May 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Corrective Action:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Additional Notes:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Mfg Campaign: 11208155
Recall Date: May 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Corrective Action:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Additional Notes:
ON THE DRIVER SIDE, IT HAS SOME WEIRD NOISE OR SOUND. IT SOUNDS LIKE THE METAL RUBBING WITH THE CAR. SEARCHED THE PROBLEM ONLINE BEFORE AND FOUND A LOT OF PEOPLE HAVING THE SAME ISSUE. SOMETIME EVEN GOING STRAIGHT STILL ABLE TO HEAR IT.
Mfg Campaign: 11208155
Recall Date: May 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I RECEIVED AN ERROR MESSAGE ON MY HONDA CIVIC 2019 ON WEDNESDAY MAY 8, 2019 IN THE EVENING WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. THE MESSAGE SAID "EMISSIONS SYSTEM PROBLEM". WHEN I GOT TO MY HOME, I PUT THE CAR IN PARK AND RESEARCHED WHAT THE ERROR MESSAGE MIGHT MEAN. I CALLED HONDA THE NEXT DAY AND THEY INFORMED THAT THERE WAS AN ACTIVE RECALL OCCURRING WITH HONDA CIVICS AND THAT I SHOULD HAVE RECEIVED A NOTICE. I HAD AND HAVE NOT RECEIVED ANY CORRESPONDENCE IN REGARD TO A RECALL ON THE VEHICLE. I DECIDED TO SEARCH MY VIN AND THERE WAS NO INFORMATION AVAILABLE. I TOOK MY VEHICLE TO OCEAN HONDA IN WEYMOUTH TODAY AND REQUESTED WRITTEN NOTICE OF THE RECALL. I RECEIVED A SERVICE BULLETIN DATED MARCH 21, 2019, HOWEVER I HAD LEASED MY CAR AFTER THIS DATE. I SPOKE WITH JOSH IN THE SERVICE DEPARTMENT TO FIND OUT WHY THE SERVICE WAS NOT PERFORMED PRIOR TO MY LEASE AGREEMENT. JOSH INFORMED THAT THE RECALL IS NOT SAFETY RELATED AND IS CURRENTLY PERFORMING MAINTENANCE.
Corrective Action:
I RECEIVED AN ERROR MESSAGE ON MY HONDA CIVIC 2019 ON WEDNESDAY MAY 8, 2019 IN THE EVENING WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. THE MESSAGE SAID "EMISSIONS SYSTEM PROBLEM". WHEN I GOT TO MY HOME, I PUT THE CAR IN PARK AND RESEARCHED WHAT THE ERROR MESSAGE MIGHT MEAN. I CALLED HONDA THE NEXT DAY AND THEY INFORMED THAT THERE WAS AN ACTIVE RECALL OCCURRING WITH HONDA CIVICS AND THAT I SHOULD HAVE RECEIVED A NOTICE. I HAD AND HAVE NOT RECEIVED ANY CORRESPONDENCE IN REGARD TO A RECALL ON THE VEHICLE. I DECIDED TO SEARCH MY VIN AND THERE WAS NO INFORMATION AVAILABLE. I TOOK MY VEHICLE TO OCEAN HONDA IN WEYMOUTH TODAY AND REQUESTED WRITTEN NOTICE OF THE RECALL. I RECEIVED A SERVICE BULLETIN DATED MARCH 21, 2019, HOWEVER I HAD LEASED MY CAR AFTER THIS DATE. I SPOKE WITH JOSH IN THE SERVICE DEPARTMENT TO FIND OUT WHY THE SERVICE WAS NOT PERFORMED PRIOR TO MY LEASE AGREEMENT. JOSH INFORMED THAT THE RECALL IS NOT SAFETY RELATED AND IS CURRENTLY PERFORMING MAINTENANCE.
Additional Notes:
I RECEIVED AN ERROR MESSAGE ON MY HONDA CIVIC 2019 ON WEDNESDAY MAY 8, 2019 IN THE EVENING WHILE THE CAR WAS IN MOTION ON THE HIGHWAY. THE MESSAGE SAID "EMISSIONS SYSTEM PROBLEM". WHEN I GOT TO MY HOME, I PUT THE CAR IN PARK AND RESEARCHED WHAT THE ERROR MESSAGE MIGHT MEAN. I CALLED HONDA THE NEXT DAY AND THEY INFORMED THAT THERE WAS AN ACTIVE RECALL OCCURRING WITH HONDA CIVICS AND THAT I SHOULD HAVE RECEIVED A NOTICE. I HAD AND HAVE NOT RECEIVED ANY CORRESPONDENCE IN REGARD TO A RECALL ON THE VEHICLE. I DECIDED TO SEARCH MY VIN AND THERE WAS NO INFORMATION AVAILABLE. I TOOK MY VEHICLE TO OCEAN HONDA IN WEYMOUTH TODAY AND REQUESTED WRITTEN NOTICE OF THE RECALL. I RECEIVED A SERVICE BULLETIN DATED MARCH 21, 2019, HOWEVER I HAD LEASED MY CAR AFTER THIS DATE. I SPOKE WITH JOSH IN THE SERVICE DEPARTMENT TO FIND OUT WHY THE SERVICE WAS NOT PERFORMED PRIOR TO MY LEASE AGREEMENT. JOSH INFORMED THAT THE RECALL IS NOT SAFETY RELATED AND IS CURRENTLY PERFORMING MAINTENANCE.
Mfg Campaign: 11206951
Recall Date: May 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TERRIBLE SMELL INSIDE THE CAR AND OUTSIDE WHEN PARKED IN GARAGE AFTER SHORT DRIVE. OIL DILUTION . STRONG GASOLINE VAPORS . GASOLINE MIXING WITH OIL IN ENGINE
Corrective Action:
TERRIBLE SMELL INSIDE THE CAR AND OUTSIDE WHEN PARKED IN GARAGE AFTER SHORT DRIVE. OIL DILUTION . STRONG GASOLINE VAPORS . GASOLINE MIXING WITH OIL IN ENGINE
Additional Notes:
TERRIBLE SMELL INSIDE THE CAR AND OUTSIDE WHEN PARKED IN GARAGE AFTER SHORT DRIVE. OIL DILUTION . STRONG GASOLINE VAPORS . GASOLINE MIXING WITH OIL IN ENGINE
Mfg Campaign: 11204123
Recall Date: Apr 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11195683
Recall Date: Apr 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11195683
Recall Date: Apr 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
ON DECEMBER 20, I BOUGHT THE CAR, HONDA CIVIC TYPE R 2019 RED. APPROXIMATELY THE DAY I BOUGHT IT, I NOTICED THAT WHEN I PUT THE SECOND CHANGE TO A STRANGE NOISE, I TOLD THE SELLER [XXX] AND HE TOLD ME THAT MAYBE IT IS ME WHO IS THROWING THE WRONG CHANGES. TIME PASSES AND I KEEP GOING MORE OFTEN I CALL AMERICA HONDA THE FOLLOWING MONTH, WHICH WAS IN JANUARY ABOUT 3 WEEKS AFTER BUYING THE VEHICLE AND I TELL THEM THAT I AM HAVING PROBLEMS WITH THE TRANSMISSION THAT EVERY TIME I PUT THE SECOND CHANGE IT MAKES ME AN STRANGE NOISE, ALL THE INFORMATION IS POINTED OUT, THE CASE NUMBER THEY GIVE ME IS # [XXX] AND IN THAT CASE NUMBER IS ALL THE INFORMATION PREVIOUSLY MENTIONED. WHEN I MAKE THE FIRST CHANGE OF OIL AND FILTER OF THE AUTO I COMMUNICATE WHAT OF SAID FAILURE AND THEY TELL ME THE CAR IS WELL MAYBE THEY ARE THEIRS. ON MARCH 24 I NOTICED THAT WHEN I PUT THE CAR IN SECOND PLACE THE CHANGE AFTER SEVERAL DAYS TOOK THE CAR TO THE DEALER YESTERDAY MARCH 25, 2019 AND TODAY MARCH 26 THE MANAGER CALLS ME IF HE AUTHORIZED IT TO LOWER THE TRANSMISSION SINCE THE CODES THAT THE CAR GAVE HIM DID NOT SAY ANYTHING ACCURATE AND THE TECHNICIAN TELLS HIM THAT THERE MAY HAVE BEEN A BAD HANDLING OR A BAD CHANGE AND THERE IS THE COMMUNICATION TO THE SERVICE MANAGER [XXX] THE CAR IS NEW AND SINCE HE BOUGHT IT HAD A FAILURE OF TRANSMISSION SO MISMANAGEMENT CAN NOT BE AND HE TELLS ME THAT THE TECHNICIAN CONFIRM THAT THERE WAS A MISHANDLING OR HONDA GUARANTEE OR THE EXTENDED THAT I PUT ADDITIONAL TO THE CAR WOULD COVER THE DAMAGE AND AT THAT TIME I COMMUNICATE FROM THE BEGINNING COMMUNICATE PROBLEMS OF TRANSMISSION. MY NAME IS [XXX] AND PHONE NUM IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11195683
Recall Date: Apr 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THERE WAS AN EMISSION FAILURE. THE CONTACT POWERED OFF THE ENGINE FOUR TO FIVE TIMES. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED. THE CONTACT CALLED JOHNSON HONDA OF STUART (LOCATED AT 4200 SE FEDERAL HWY, STUART, FL 34997, (772) 600-4342) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THERE WAS AN EMISSION FAILURE. THE CONTACT POWERED OFF THE ENGINE FOUR TO FIVE TIMES. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED. THE CONTACT CALLED JOHNSON HONDA OF STUART (LOCATED AT 4200 SE FEDERAL HWY, STUART, FL 34997, (772) 600-4342) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, INDICATING THERE WAS AN EMISSION FAILURE. THE CONTACT POWERED OFF THE ENGINE FOUR TO FIVE TIMES. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED. THE CONTACT CALLED JOHNSON HONDA OF STUART (LOCATED AT 4200 SE FEDERAL HWY, STUART, FL 34997, (772) 600-4342) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 450.
Mfg Campaign: 11189761
Recall Date: Mar 18, 2019
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