Complaints & Recalls
Official Safety Recalls - Important!
80 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
465 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Corrective Action:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Additional Notes:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Mfg Campaign: 11529672
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Corrective Action:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Additional Notes:
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection??electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.??
Mfg Campaign: 11529672
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Honda Civic. The contact stated while driving 30 MPH and exiting a highway, the steering wheel became firm without warning. The contact was able to drive the vehicle to an independent mechanic who stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2019 Honda Civic. The contact stated while driving 30 MPH and exiting a highway, the steering wheel became firm without warning. The contact was able to drive the vehicle to an independent mechanic who stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2019 Honda Civic. The contact stated while driving 30 MPH and exiting a highway, the steering wheel became firm without warning. The contact was able to drive the vehicle to an independent mechanic who stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 75,000.
Mfg Campaign: 11529188
Recall Date: Jun 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'm having problems with my 2019 Honda civic.fuel pump problems and my car has only 48000 miles on it.i read the recalls on Honda civics and different sites state different things.1 site says it has a recall on the fuel system and Honda says no.
Corrective Action:
I'm having problems with my 2019 Honda civic.fuel pump problems and my car has only 48000 miles on it.i read the recalls on Honda civics and different sites state different things.1 site says it has a recall on the fuel system and Honda says no.
Additional Notes:
I'm having problems with my 2019 Honda civic.fuel pump problems and my car has only 48000 miles on it.i read the recalls on Honda civics and different sites state different things.1 site says it has a recall on the fuel system and Honda says no.
Mfg Campaign: 11529019
Recall Date: Jun 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Sticky steering at 60+ mph, more frequent after car has been running for 25 minutes. If driver isn’t expecting sticky steering, over correction of problem could cause an accident, especially at high speeds. Complaints have been filed for 2020+ model years, statements of issue are the same as I am experiencing. My car has 53k miles.
Corrective Action:
Sticky steering at 60+ mph, more frequent after car has been running for 25 minutes. If driver isn’t expecting sticky steering, over correction of problem could cause an accident, especially at high speeds. Complaints have been filed for 2020+ model years, statements of issue are the same as I am experiencing. My car has 53k miles.
Additional Notes:
Sticky steering at 60+ mph, more frequent after car has been running for 25 minutes. If driver isn’t expecting sticky steering, over correction of problem could cause an accident, especially at high speeds. Complaints have been filed for 2020+ model years, statements of issue are the same as I am experiencing. My car has 53k miles.
Mfg Campaign: 11524382
Recall Date: May 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When my phone rings while my radio is on and after I’m done with the call, it doesn’t go back to the radio it’s stuck in that call mode..I have to stop and turn off my engine and start it back up to clear the settings/mode.
Corrective Action:
When my phone rings while my radio is on and after I’m done with the call, it doesn’t go back to the radio it’s stuck in that call mode..I have to stop and turn off my engine and start it back up to clear the settings/mode.
Additional Notes:
When my phone rings while my radio is on and after I’m done with the call, it doesn’t go back to the radio it’s stuck in that call mode..I have to stop and turn off my engine and start it back up to clear the settings/mode.
Mfg Campaign: 11523250
Recall Date: May 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Potential steering issues. Steering will randomly "stick", at around 60+ mph if not prepared driver could over react and thus be in an accident or cause one. The "stick" is very subtle and slight. As I am aware of it I easily corrected by bringing it back in alignment. Mechanic has performed diagnostic scan and nothing was revealed w/ the power steering. I do see that NHTSA is investigating similar issues w/ 2022 and 2023 Honda Civics. All statements are exactly as I am experiencing only my vehicle is a 2019 Honda Civic. This has been occurring for the passed couple of months. I have about 53k miles on my vehicle.
Corrective Action:
Potential steering issues. Steering will randomly "stick", at around 60+ mph if not prepared driver could over react and thus be in an accident or cause one. The "stick" is very subtle and slight. As I am aware of it I easily corrected by bringing it back in alignment. Mechanic has performed diagnostic scan and nothing was revealed w/ the power steering. I do see that NHTSA is investigating similar issues w/ 2022 and 2023 Honda Civics. All statements are exactly as I am experiencing only my vehicle is a 2019 Honda Civic. This has been occurring for the passed couple of months. I have about 53k miles on my vehicle.
Additional Notes:
Potential steering issues. Steering will randomly "stick", at around 60+ mph if not prepared driver could over react and thus be in an accident or cause one. The "stick" is very subtle and slight. As I am aware of it I easily corrected by bringing it back in alignment. Mechanic has performed diagnostic scan and nothing was revealed w/ the power steering. I do see that NHTSA is investigating similar issues w/ 2022 and 2023 Honda Civics. All statements are exactly as I am experiencing only my vehicle is a 2019 Honda Civic. This has been occurring for the passed couple of months. I have about 53k miles on my vehicle.
Mfg Campaign: 11522317
Recall Date: May 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Corrective Action:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Additional Notes:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Mfg Campaign: 11518433
Recall Date: Apr 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Corrective Action:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Additional Notes:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Mfg Campaign: 11518433
Recall Date: Apr 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Corrective Action:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Additional Notes:
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
Mfg Campaign: 11518433
Recall Date: Apr 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering sticks and it’s not smooth at speeds ranging from 35 to 75 mph. It tends to become worse as the car gets warmed up. The steering wheel stick so bad that if you remove your hands from the steering wheel, it will stay in the turn, until you physically turn the wheel the opposite way. it is a very dangerous condition. This has been brought to the attention of our local Honda dealer many times. They continually say they cannot find anything wrong with the car.
Corrective Action:
The steering sticks and it’s not smooth at speeds ranging from 35 to 75 mph. It tends to become worse as the car gets warmed up. The steering wheel stick so bad that if you remove your hands from the steering wheel, it will stay in the turn, until you physically turn the wheel the opposite way. it is a very dangerous condition. This has been brought to the attention of our local Honda dealer many times. They continually say they cannot find anything wrong with the car.
Additional Notes:
The steering sticks and it’s not smooth at speeds ranging from 35 to 75 mph. It tends to become worse as the car gets warmed up. The steering wheel stick so bad that if you remove your hands from the steering wheel, it will stay in the turn, until you physically turn the wheel the opposite way. it is a very dangerous condition. This has been brought to the attention of our local Honda dealer many times. They continually say they cannot find anything wrong with the car.
Mfg Campaign: 11513848
Recall Date: Mar 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn’t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.
Corrective Action:
Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn’t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.
Additional Notes:
Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn’t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.
Mfg Campaign: 11512038
Recall Date: Mar 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering sticks in a spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven. Can be available to be inspected anytime.
Corrective Action:
The steering sticks in a spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven. Can be available to be inspected anytime.
Additional Notes:
The steering sticks in a spot while driving. You have to really pull on steering wheel which causes it to oversteer and is very dangerous especially in curves. This happens everytime the car is driven. Can be available to be inspected anytime.
Mfg Campaign: 11512066
Recall Date: Mar 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks during minor corrections to keep on center when going straight on highway causing over correction. Problem starts after car has been running about 20-30 mins.
Corrective Action:
Steering wheel sticks during minor corrections to keep on center when going straight on highway causing over correction. Problem starts after car has been running about 20-30 mins.
Additional Notes:
Steering wheel sticks during minor corrections to keep on center when going straight on highway causing over correction. Problem starts after car has been running about 20-30 mins.
Mfg Campaign: 11510905
Recall Date: Mar 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On 01/15/2023 my son was driving on a highway in our 2019 Honda Civic LX when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at HONDA CITY dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causes”. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe Honda must issue a recall to replace it / address the issue.
Corrective Action:
On 01/15/2023 my son was driving on a highway in our 2019 Honda Civic LX when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at HONDA CITY dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causes”. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe Honda must issue a recall to replace it / address the issue.
Additional Notes:
On 01/15/2023 my son was driving on a highway in our 2019 Honda Civic LX when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at HONDA CITY dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causes”. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe Honda must issue a recall to replace it / address the issue.
Mfg Campaign: 11510669
Recall Date: Mar 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
I purchased this car from Fox Honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn’t sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to Honda City in Liverpool, NY to get inspected. They got rid of the low-tire-pressure sign. The service of Fox Honda was inadequate as it didn’t make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on January 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car’s wheel and its axes can’t just fall off like that. My son could end up in the hospital if he drove on the highway. Honda C said my case couldn’t move forward if the body shop at Honda did not give them the inspection report (My insurance did assess the damage, but Honda C did not accept it). The body shop said we had to wait for 2 months, but yesterday, Tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said Honda C would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to DMV and the defects to the NHTSA.
Corrective Action:
I purchased this car from Fox Honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn’t sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to Honda City in Liverpool, NY to get inspected. They got rid of the low-tire-pressure sign. The service of Fox Honda was inadequate as it didn’t make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on January 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car’s wheel and its axes can’t just fall off like that. My son could end up in the hospital if he drove on the highway. Honda C said my case couldn’t move forward if the body shop at Honda did not give them the inspection report (My insurance did assess the damage, but Honda C did not accept it). The body shop said we had to wait for 2 months, but yesterday, Tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said Honda C would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to DMV and the defects to the NHTSA.
Additional Notes:
I purchased this car from Fox Honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn’t sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to Honda City in Liverpool, NY to get inspected. They got rid of the low-tire-pressure sign. The service of Fox Honda was inadequate as it didn’t make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on January 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car’s wheel and its axes can’t just fall off like that. My son could end up in the hospital if he drove on the highway. Honda C said my case couldn’t move forward if the body shop at Honda did not give them the inspection report (My insurance did assess the damage, but Honda C did not accept it). The body shop said we had to wait for 2 months, but yesterday, Tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said Honda C would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to DMV and the defects to the NHTSA.
Mfg Campaign: 11508556
Recall Date: Feb 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Once the car gets above 50MPH the steering feels sticky or notchy, like the wheels are stuck in a rut, and it stays that way at any speed until shut off. It's impossible to keep the car centered in the lane as the slightest turn of the wheel in either direction is too much, and so you turn the wheel in the other direction to compensate and then that's too much. The car feels entirely unsafe, especially on the highway. It was especially nerve racking with a semi in the next lane. There were no warning lights or codes. The car was taken to the local Honda dealership and the technician confirmed the steering problem, searched the tech line forums and found multiple cases with similar complaints. Replacement of the steering rack was recommended.
Corrective Action:
Once the car gets above 50MPH the steering feels sticky or notchy, like the wheels are stuck in a rut, and it stays that way at any speed until shut off. It's impossible to keep the car centered in the lane as the slightest turn of the wheel in either direction is too much, and so you turn the wheel in the other direction to compensate and then that's too much. The car feels entirely unsafe, especially on the highway. It was especially nerve racking with a semi in the next lane. There were no warning lights or codes. The car was taken to the local Honda dealership and the technician confirmed the steering problem, searched the tech line forums and found multiple cases with similar complaints. Replacement of the steering rack was recommended.
Additional Notes:
Once the car gets above 50MPH the steering feels sticky or notchy, like the wheels are stuck in a rut, and it stays that way at any speed until shut off. It's impossible to keep the car centered in the lane as the slightest turn of the wheel in either direction is too much, and so you turn the wheel in the other direction to compensate and then that's too much. The car feels entirely unsafe, especially on the highway. It was especially nerve racking with a semi in the next lane. There were no warning lights or codes. The car was taken to the local Honda dealership and the technician confirmed the steering problem, searched the tech line forums and found multiple cases with similar complaints. Replacement of the steering rack was recommended.
Mfg Campaign: 11508631
Recall Date: Feb 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Corrective Action:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Additional Notes:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Mfg Campaign: 11508202
Recall Date: Feb 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Corrective Action:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Additional Notes:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Mfg Campaign: 11508202
Recall Date: Feb 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Corrective Action:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Additional Notes:
All the car has problems all dash warning coming up from nowhere it’s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I’m not the only customer with this issue it’s a loooot of people having this issues
Mfg Campaign: 11508202
Recall Date: Feb 20, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury