Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U23
Recall Date: Jun 20, 2018
Consumer Complaints
742 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Mfg Campaign: 11243302
Recall Date: Aug 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT WINDSHIELD GET CRACKS VERY EASY,AFTER GETTING A SMALL STONE CHIP
Corrective Action:
FRONT WINDSHIELD GET CRACKS VERY EASY,AFTER GETTING A SMALL STONE CHIP
Additional Notes:
FRONT WINDSHIELD GET CRACKS VERY EASY,AFTER GETTING A SMALL STONE CHIP
Mfg Campaign: 11241779
Recall Date: Aug 5, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.
Corrective Action:
WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.
Additional Notes:
WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.
Mfg Campaign: 11231715
Recall Date: Jul 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG DID NOT DEPLOY
Corrective Action:
AIRBAG DID NOT DEPLOY
Additional Notes:
AIRBAG DID NOT DEPLOY
Mfg Campaign: 11230917
Recall Date: Jul 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AIRBAG DID NOT DEPLOY
Corrective Action:
AIRBAG DID NOT DEPLOY
Additional Notes:
AIRBAG DID NOT DEPLOY
Mfg Campaign: 11230917
Recall Date: Jul 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON THE 1ST OF JULY 2019. AFTER I START THE CAR IN THE MORNING, THEN I PUT IT INTO REVERSE GEAR TO BACK UP FROM THE PARKING SPACE. BUT THE BACKUP CAMERA TURNS THE PURPLE SCREEN.
Corrective Action:
ON THE 1ST OF JULY 2019. AFTER I START THE CAR IN THE MORNING, THEN I PUT IT INTO REVERSE GEAR TO BACK UP FROM THE PARKING SPACE. BUT THE BACKUP CAMERA TURNS THE PURPLE SCREEN.
Additional Notes:
ON THE 1ST OF JULY 2019. AFTER I START THE CAR IN THE MORNING, THEN I PUT IT INTO REVERSE GEAR TO BACK UP FROM THE PARKING SPACE. BUT THE BACKUP CAMERA TURNS THE PURPLE SCREEN.
Mfg Campaign: 11228617
Recall Date: Jul 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Corrective Action:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Additional Notes:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Mfg Campaign: 11222823
Recall Date: Jun 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Corrective Action:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Additional Notes:
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Mfg Campaign: 11222823
Recall Date: Jun 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK UP CAMERA IS FUZZY WITH VERY LOW RESOLUTION ESPECIALLY DURING THE EVENING OR LOWER DAYLIGHT. THIS MAY CAUSE SERIOUS INJURY SINCE RESOLUTION IS VERY POOR. CAMERA LENS IS NOT DIRTY OR SCRATCHED
Corrective Action:
BACK UP CAMERA IS FUZZY WITH VERY LOW RESOLUTION ESPECIALLY DURING THE EVENING OR LOWER DAYLIGHT. THIS MAY CAUSE SERIOUS INJURY SINCE RESOLUTION IS VERY POOR. CAMERA LENS IS NOT DIRTY OR SCRATCHED
Additional Notes:
BACK UP CAMERA IS FUZZY WITH VERY LOW RESOLUTION ESPECIALLY DURING THE EVENING OR LOWER DAYLIGHT. THIS MAY CAUSE SERIOUS INJURY SINCE RESOLUTION IS VERY POOR. CAMERA LENS IS NOT DIRTY OR SCRATCHED
Mfg Campaign: 11220533
Recall Date: Jun 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Corrective Action:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Additional Notes:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Mfg Campaign: 11210500
Recall Date: May 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Corrective Action:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Additional Notes:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Mfg Campaign: 11210500
Recall Date: May 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Corrective Action:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Additional Notes:
ACCELERATING UP TO 60 MPH CAR BEGAN TO JERK VIOLENTLY. FLASHING CHECK ENGINE LIGHT CAME ON AND ALL CONTROL OF GAS PETAL WAS LOST UNTIL CAR SLOWED TO UNDER 20 - 25 MPH. OBD2 CODES PULLED AND REPORTED MISFIRING IN CYLINDER 1. CAR NOT ABLE TO BE DRIVEN UNDER ANY NORMAL CONDITIONS AS MISFIRING HAS INTENSIFIED. 2018 HONDA CIVIC SI
Mfg Campaign: 11210500
Recall Date: May 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 HONDA CIVIC. THE CONTACT STATED WHILE APPROACHING A STOPPED VEHICLE AT 5 MPH, THE VEHICLE BEHIND WAS DRIVING 45 MPH AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE STOPPED VEHICLE IN FRONT. THE CONTACT STATED THE IMPACT MADE HER HEAD HIT THE STEERING WHEEL CAUSING HER TO FRACTURE HER NOSE. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO HER HUSBANDS BUSINESS. A POLICE REPORT WAS REPORTED. THE CONTACT HAD NOT CONTACTED THE LOCAL DEALER TO NOTIFY FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNED A 2018 HONDA CIVIC. THE CONTACT STATED WHILE APPROACHING A STOPPED VEHICLE AT 5 MPH, THE VEHICLE BEHIND WAS DRIVING 45 MPH AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE STOPPED VEHICLE IN FRONT. THE CONTACT STATED THE IMPACT MADE HER HEAD HIT THE STEERING WHEEL CAUSING HER TO FRACTURE HER NOSE. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO HER HUSBANDS BUSINESS. A POLICE REPORT WAS REPORTED. THE CONTACT HAD NOT CONTACTED THE LOCAL DEALER TO NOTIFY FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNED A 2018 HONDA CIVIC. THE CONTACT STATED WHILE APPROACHING A STOPPED VEHICLE AT 5 MPH, THE VEHICLE BEHIND WAS DRIVING 45 MPH AND REAR ENDED THE CONTACT'S VEHICLE CAUSING THE CONTACT TO CRASH INTO THE STOPPED VEHICLE IN FRONT. THE CONTACT STATED THE IMPACT MADE HER HEAD HIT THE STEERING WHEEL CAUSING HER TO FRACTURE HER NOSE. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO HER HUSBANDS BUSINESS. A POLICE REPORT WAS REPORTED. THE CONTACT HAD NOT CONTACTED THE LOCAL DEALER TO NOTIFY FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11209687
Recall Date: May 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIRE PRESSURE MONITORING SYSTEM COMES ON. TIRE PRESSURE IS EXACTLY 34/35 PSI AS DOOR PANEL ADVISES. RESET THE TPMS SYSTEM TO FIX THE WARNING. ALSO, AFTER DRIVING 100 MILES, THE CRUISE CONTROL, LANE KEEP, & COLLISON MITIGATION SYSTEM FAILED. HAD TO STOP CAR, TURN IT OFF, AND RESTART TO GET WARNINGS TO DISAPPEAR.
Corrective Action:
TIRE PRESSURE MONITORING SYSTEM COMES ON. TIRE PRESSURE IS EXACTLY 34/35 PSI AS DOOR PANEL ADVISES. RESET THE TPMS SYSTEM TO FIX THE WARNING. ALSO, AFTER DRIVING 100 MILES, THE CRUISE CONTROL, LANE KEEP, & COLLISON MITIGATION SYSTEM FAILED. HAD TO STOP CAR, TURN IT OFF, AND RESTART TO GET WARNINGS TO DISAPPEAR.
Additional Notes:
TIRE PRESSURE MONITORING SYSTEM COMES ON. TIRE PRESSURE IS EXACTLY 34/35 PSI AS DOOR PANEL ADVISES. RESET THE TPMS SYSTEM TO FIX THE WARNING. ALSO, AFTER DRIVING 100 MILES, THE CRUISE CONTROL, LANE KEEP, & COLLISON MITIGATION SYSTEM FAILED. HAD TO STOP CAR, TURN IT OFF, AND RESTART TO GET WARNINGS TO DISAPPEAR.
Mfg Campaign: 11209370
Recall Date: May 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEYFOB RANGE REDUCED DRASTICALLY USED TO BE ABLE TO REMOTE START MY CAR FROM OVER 200FT. NOW I CAN'T EVEN DO IT OVER 30FT. EVEN ONE OF THE SALE MEN SAID IT WAS A PROBLEM BECAUSE HE WAS ABLE TO START HIS OWN CIVIC FROM OVER A 100FT. THE SERVICE MANAGE TOLD ME THE LAST TIME I CAME IN TO CHECK IF THERE WAS ANY NEW (BECAUSE THEY NEVER CALL OR RETURNED MY CALL) SAID THAT CORPORATE HONDA DIDN'T HAVE A FIX AND THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME ISSUE. HE THEN GAVE ME A BUNCH OF RIDICULOUS REASONS (SO MUCH ELECTRICAL SYSTEM THAT IT CAN DRAIN THE BATTERY EVEN WITH THE CAR OFF AND THAT THE CAR IS PROTECTING ITSELF FROM DRAINING COMPLETELY BY "SHUTTING DOWN SOME SYSTEM" WHEN THE CAR IS OFF. OTHER EXCUSES THEY TOLD ME WAS THAT MY WINDOWS WERE TINTED (THEY ARE CERAMIC TINTED WHICH DOES NOT INTERFERE WITH SIGNAL LOSS) IT COULD BE MY DASHCAM, OR MY SUBWOOFER. I WOULD HAVE CONSIDERED IT IF IT HAPPENED AFTER I JUST HAD THEM INSTALLED. BUT I HAD EVERYTHING INSTALLED 3 MONTHS AFTER I BOUGHT THE CAR WHICH WAS OVER A YEAR AGO AND THE PROBLEM JUST SHOWED UP A COUPLE MONTHS AGO. GOES TO SHOW YOU THAT NOT JUST HONDA BUT CAR DEALERSHIPS WILL DO ALL THEY CAN TO NOT FIX YOUR CAR. I EVEN SENT CORPORATE HONDA A MESSAGE AND ALL THEY SAID WAS GO TO A DIFFERENT DEALERSHIP... SERIOUSLY? YOU'D THINK THEY'D TRAIN TECHS TO BE ADEQUATE ENOUGH TO DEAL WITH AN ISSUE LIKE THIS. I AM NOT GOING TO DRIVE 45MIN (CLOSEST LOCATION) TO BE TOLD THE SAME THING. AFTER I ASKED THE DEALERSHIP TO SEE IS THE RECEIVER IN THE CAR COULD BE THE PROBLEM THEY TOLD ME THEY WOULD HAVE TO CHARGE ME A LABOR FEE TO DO THAT. WAS A HONDA FAMILY BUT WILL NOT BE PURCHASING ANOTHER HONDA IN THE FUTURE.
Corrective Action:
KEYFOB RANGE REDUCED DRASTICALLY USED TO BE ABLE TO REMOTE START MY CAR FROM OVER 200FT. NOW I CAN'T EVEN DO IT OVER 30FT. EVEN ONE OF THE SALE MEN SAID IT WAS A PROBLEM BECAUSE HE WAS ABLE TO START HIS OWN CIVIC FROM OVER A 100FT. THE SERVICE MANAGE TOLD ME THE LAST TIME I CAME IN TO CHECK IF THERE WAS ANY NEW (BECAUSE THEY NEVER CALL OR RETURNED MY CALL) SAID THAT CORPORATE HONDA DIDN'T HAVE A FIX AND THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME ISSUE. HE THEN GAVE ME A BUNCH OF RIDICULOUS REASONS (SO MUCH ELECTRICAL SYSTEM THAT IT CAN DRAIN THE BATTERY EVEN WITH THE CAR OFF AND THAT THE CAR IS PROTECTING ITSELF FROM DRAINING COMPLETELY BY "SHUTTING DOWN SOME SYSTEM" WHEN THE CAR IS OFF. OTHER EXCUSES THEY TOLD ME WAS THAT MY WINDOWS WERE TINTED (THEY ARE CERAMIC TINTED WHICH DOES NOT INTERFERE WITH SIGNAL LOSS) IT COULD BE MY DASHCAM, OR MY SUBWOOFER. I WOULD HAVE CONSIDERED IT IF IT HAPPENED AFTER I JUST HAD THEM INSTALLED. BUT I HAD EVERYTHING INSTALLED 3 MONTHS AFTER I BOUGHT THE CAR WHICH WAS OVER A YEAR AGO AND THE PROBLEM JUST SHOWED UP A COUPLE MONTHS AGO. GOES TO SHOW YOU THAT NOT JUST HONDA BUT CAR DEALERSHIPS WILL DO ALL THEY CAN TO NOT FIX YOUR CAR. I EVEN SENT CORPORATE HONDA A MESSAGE AND ALL THEY SAID WAS GO TO A DIFFERENT DEALERSHIP... SERIOUSLY? YOU'D THINK THEY'D TRAIN TECHS TO BE ADEQUATE ENOUGH TO DEAL WITH AN ISSUE LIKE THIS. I AM NOT GOING TO DRIVE 45MIN (CLOSEST LOCATION) TO BE TOLD THE SAME THING. AFTER I ASKED THE DEALERSHIP TO SEE IS THE RECEIVER IN THE CAR COULD BE THE PROBLEM THEY TOLD ME THEY WOULD HAVE TO CHARGE ME A LABOR FEE TO DO THAT. WAS A HONDA FAMILY BUT WILL NOT BE PURCHASING ANOTHER HONDA IN THE FUTURE.
Additional Notes:
KEYFOB RANGE REDUCED DRASTICALLY USED TO BE ABLE TO REMOTE START MY CAR FROM OVER 200FT. NOW I CAN'T EVEN DO IT OVER 30FT. EVEN ONE OF THE SALE MEN SAID IT WAS A PROBLEM BECAUSE HE WAS ABLE TO START HIS OWN CIVIC FROM OVER A 100FT. THE SERVICE MANAGE TOLD ME THE LAST TIME I CAME IN TO CHECK IF THERE WAS ANY NEW (BECAUSE THEY NEVER CALL OR RETURNED MY CALL) SAID THAT CORPORATE HONDA DIDN'T HAVE A FIX AND THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME ISSUE. HE THEN GAVE ME A BUNCH OF RIDICULOUS REASONS (SO MUCH ELECTRICAL SYSTEM THAT IT CAN DRAIN THE BATTERY EVEN WITH THE CAR OFF AND THAT THE CAR IS PROTECTING ITSELF FROM DRAINING COMPLETELY BY "SHUTTING DOWN SOME SYSTEM" WHEN THE CAR IS OFF. OTHER EXCUSES THEY TOLD ME WAS THAT MY WINDOWS WERE TINTED (THEY ARE CERAMIC TINTED WHICH DOES NOT INTERFERE WITH SIGNAL LOSS) IT COULD BE MY DASHCAM, OR MY SUBWOOFER. I WOULD HAVE CONSIDERED IT IF IT HAPPENED AFTER I JUST HAD THEM INSTALLED. BUT I HAD EVERYTHING INSTALLED 3 MONTHS AFTER I BOUGHT THE CAR WHICH WAS OVER A YEAR AGO AND THE PROBLEM JUST SHOWED UP A COUPLE MONTHS AGO. GOES TO SHOW YOU THAT NOT JUST HONDA BUT CAR DEALERSHIPS WILL DO ALL THEY CAN TO NOT FIX YOUR CAR. I EVEN SENT CORPORATE HONDA A MESSAGE AND ALL THEY SAID WAS GO TO A DIFFERENT DEALERSHIP... SERIOUSLY? YOU'D THINK THEY'D TRAIN TECHS TO BE ADEQUATE ENOUGH TO DEAL WITH AN ISSUE LIKE THIS. I AM NOT GOING TO DRIVE 45MIN (CLOSEST LOCATION) TO BE TOLD THE SAME THING. AFTER I ASKED THE DEALERSHIP TO SEE IS THE RECEIVER IN THE CAR COULD BE THE PROBLEM THEY TOLD ME THEY WOULD HAVE TO CHARGE ME A LABOR FEE TO DO THAT. WAS A HONDA FAMILY BUT WILL NOT BE PURCHASING ANOTHER HONDA IN THE FUTURE.
Mfg Campaign: 11209132
Recall Date: May 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
PARKING BRAKE
Potential Consequences:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Corrective Action:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Additional Notes:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Mfg Campaign: 11208570
Recall Date: May 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Corrective Action:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Additional Notes:
*TL THE MANUFACTURER WAS CONTACTED. SEE ATTACHED DESCRIPTION OF THE INCIDENT. DISCRIPTION IS THAN 2000 CHARACTERS.*JB
Mfg Campaign: 11208570
Recall Date: May 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRICAL FIRE WITHIN THE DRIVER DOOR. A FIRE STARTED WHILE VEHICLE WAS PARKED OUTSIDE AND OFF AT MALL IN TOLEDO, OHIO. WEATHER HAD BEEN RAINY. CAME OUT TO VEHICLE AND THE INSIDE WAS FILLED WITH SMOKE. AFTER FIRE DEPARTMENT AND TOWING AGENCY MANAGED TO GET THE PASSENGER DOOR OPEN TO GET INSIDE, IT WAS REVEALED THAT THE DRIVE DOOR HAD BEEN ON FIRE AND MELTED. THE FIRE HAD ALSO DESTROYED THE HEADLINER, DRIVE SEAT AND LEFT THE SMOKE DAMAGED INTERIOR COVERED IN SOOT. THERE WAS ALSO A HOLE IN THE DRIVER FLOOR, REVEALING POSSIBLE FRAME DAMAGE. HONDA SAYS THAT THEY ARE INVESTIGATING TO SEE WHICH COMPONENT CAUSED THE FIRE. DURING A PREVIOUS OIL CHANGE IN FEBRUARY, I HAD MENTIONED TO THE MECHANICS THAT THE CAR HAD BEEN BEEPING RAPIDLY WHILE IT WAS OFF AND THE KEY FOB WAS OUTSIDE THE VEHICLE. IT IS ONLY SUPPOSED TO DO THIS IF THE VEHICLE IS STILL RUNNING. I WAS TOLD THAT THIS WAS NORMAL WHEN THE WEATHER WAS COLD, BUT IT ALSO HAPPENED WHEN IT WAS WARM OUTSIDE, AND BECOMING MORE FREQUENTLY AS TIME WENT ON. THIS CONCERN WAS BRUSHED OFF BY BROWN HONDA, WHO ALSO REFUSED TO PROVIDE A LOANER VEHICLE WHILE HONDA WAS INVESTIGATING THE ISSUE. HONDA CORPORATE SAID THAT THE BEEPING SHOULD NOT BE HAPPENING IF THE CAR IS OFF. I AM CURRENTLY WAITING ON HONDA FOR ADDITIONAL INFORMATION.
Corrective Action:
ELECTRICAL FIRE WITHIN THE DRIVER DOOR. A FIRE STARTED WHILE VEHICLE WAS PARKED OUTSIDE AND OFF AT MALL IN TOLEDO, OHIO. WEATHER HAD BEEN RAINY. CAME OUT TO VEHICLE AND THE INSIDE WAS FILLED WITH SMOKE. AFTER FIRE DEPARTMENT AND TOWING AGENCY MANAGED TO GET THE PASSENGER DOOR OPEN TO GET INSIDE, IT WAS REVEALED THAT THE DRIVE DOOR HAD BEEN ON FIRE AND MELTED. THE FIRE HAD ALSO DESTROYED THE HEADLINER, DRIVE SEAT AND LEFT THE SMOKE DAMAGED INTERIOR COVERED IN SOOT. THERE WAS ALSO A HOLE IN THE DRIVER FLOOR, REVEALING POSSIBLE FRAME DAMAGE. HONDA SAYS THAT THEY ARE INVESTIGATING TO SEE WHICH COMPONENT CAUSED THE FIRE. DURING A PREVIOUS OIL CHANGE IN FEBRUARY, I HAD MENTIONED TO THE MECHANICS THAT THE CAR HAD BEEN BEEPING RAPIDLY WHILE IT WAS OFF AND THE KEY FOB WAS OUTSIDE THE VEHICLE. IT IS ONLY SUPPOSED TO DO THIS IF THE VEHICLE IS STILL RUNNING. I WAS TOLD THAT THIS WAS NORMAL WHEN THE WEATHER WAS COLD, BUT IT ALSO HAPPENED WHEN IT WAS WARM OUTSIDE, AND BECOMING MORE FREQUENTLY AS TIME WENT ON. THIS CONCERN WAS BRUSHED OFF BY BROWN HONDA, WHO ALSO REFUSED TO PROVIDE A LOANER VEHICLE WHILE HONDA WAS INVESTIGATING THE ISSUE. HONDA CORPORATE SAID THAT THE BEEPING SHOULD NOT BE HAPPENING IF THE CAR IS OFF. I AM CURRENTLY WAITING ON HONDA FOR ADDITIONAL INFORMATION.
Additional Notes:
ELECTRICAL FIRE WITHIN THE DRIVER DOOR. A FIRE STARTED WHILE VEHICLE WAS PARKED OUTSIDE AND OFF AT MALL IN TOLEDO, OHIO. WEATHER HAD BEEN RAINY. CAME OUT TO VEHICLE AND THE INSIDE WAS FILLED WITH SMOKE. AFTER FIRE DEPARTMENT AND TOWING AGENCY MANAGED TO GET THE PASSENGER DOOR OPEN TO GET INSIDE, IT WAS REVEALED THAT THE DRIVE DOOR HAD BEEN ON FIRE AND MELTED. THE FIRE HAD ALSO DESTROYED THE HEADLINER, DRIVE SEAT AND LEFT THE SMOKE DAMAGED INTERIOR COVERED IN SOOT. THERE WAS ALSO A HOLE IN THE DRIVER FLOOR, REVEALING POSSIBLE FRAME DAMAGE. HONDA SAYS THAT THEY ARE INVESTIGATING TO SEE WHICH COMPONENT CAUSED THE FIRE. DURING A PREVIOUS OIL CHANGE IN FEBRUARY, I HAD MENTIONED TO THE MECHANICS THAT THE CAR HAD BEEN BEEPING RAPIDLY WHILE IT WAS OFF AND THE KEY FOB WAS OUTSIDE THE VEHICLE. IT IS ONLY SUPPOSED TO DO THIS IF THE VEHICLE IS STILL RUNNING. I WAS TOLD THAT THIS WAS NORMAL WHEN THE WEATHER WAS COLD, BUT IT ALSO HAPPENED WHEN IT WAS WARM OUTSIDE, AND BECOMING MORE FREQUENTLY AS TIME WENT ON. THIS CONCERN WAS BRUSHED OFF BY BROWN HONDA, WHO ALSO REFUSED TO PROVIDE A LOANER VEHICLE WHILE HONDA WAS INVESTIGATING THE ISSUE. HONDA CORPORATE SAID THAT THE BEEPING SHOULD NOT BE HAPPENING IF THE CAR IS OFF. I AM CURRENTLY WAITING ON HONDA FOR ADDITIONAL INFORMATION.
Mfg Campaign: 11208525
Recall Date: May 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Corrective Action:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Additional Notes:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Mfg Campaign: 11206856
Recall Date: May 10, 2019
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Corrective Action:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Additional Notes:
A RED TOYOTTA COROLLA SWURVED AND PUSHED ME TO THE UNPAVED SIDE OF THE ROAD NOT CHECKING THE LEFT SIDE. I WAS NOT EVEN ON THE BLIND SPOT LANE AND I WAS FORCED TO BE PUSHED TO THE UNPAVED ROAD ON THE LEFT SIDE. IT WAS A SCHOOL ZONE AT 15 MILES PER HOUR. DRIVER WAS ON HER PHONE AND WASN'T LOOKING WHEN TURNING LANES.
Mfg Campaign: 11206856
Recall Date: May 10, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury