Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U23
Recall Date: Jun 20, 2018
Consumer Complaints
742 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
CRASH MITIGATION SYSTEM WOULD STATE MALFUNCTION OF SYSTEM GOING DOWN THE INTERSTATE AND NOT WORK AND CRUISE CONTROL WOULD NOT WORK WHEN I USED THE BRAKES.WOULD HAVE TO PULL OVER TO SIDE OF ROAD AND TURN THE KEY OFF TO GET IT TO RESET. THIS HAS HAPPENED 3 TIMES. DEALER SAID THEY COULD FIND NO PROBLEM. INTERMEDIATE SUPPORT BEARING FOR RIGHT HAND AXLE HAS FAILED TWICE WITH IN 15 K MILES
Corrective Action:
CRASH MITIGATION SYSTEM WOULD STATE MALFUNCTION OF SYSTEM GOING DOWN THE INTERSTATE AND NOT WORK AND CRUISE CONTROL WOULD NOT WORK WHEN I USED THE BRAKES.WOULD HAVE TO PULL OVER TO SIDE OF ROAD AND TURN THE KEY OFF TO GET IT TO RESET. THIS HAS HAPPENED 3 TIMES. DEALER SAID THEY COULD FIND NO PROBLEM. INTERMEDIATE SUPPORT BEARING FOR RIGHT HAND AXLE HAS FAILED TWICE WITH IN 15 K MILES
Additional Notes:
CRASH MITIGATION SYSTEM WOULD STATE MALFUNCTION OF SYSTEM GOING DOWN THE INTERSTATE AND NOT WORK AND CRUISE CONTROL WOULD NOT WORK WHEN I USED THE BRAKES.WOULD HAVE TO PULL OVER TO SIDE OF ROAD AND TURN THE KEY OFF TO GET IT TO RESET. THIS HAS HAPPENED 3 TIMES. DEALER SAID THEY COULD FIND NO PROBLEM. INTERMEDIATE SUPPORT BEARING FOR RIGHT HAND AXLE HAS FAILED TWICE WITH IN 15 K MILES
Mfg Campaign: 11291895
Recall Date: Dec 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Corrective Action:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Additional Notes:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Mfg Campaign: 11289517
Recall Date: Dec 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Corrective Action:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Additional Notes:
AUTO BRAKING WHEN GOING ONTO OR OFF A HIGHWAY RAMP/EXIT. VEHICLE IS IN MOTION AND I'M CONCERNED OF GETTING REAR ENDED. DOESN'T ALWAYS OCCUR. WHEN USING REMOTE START THE HEATED FRONT SEATS DO NOT COME ON I HAVE TO GET INTO THE CAR AND START IT.
Mfg Campaign: 11289517
Recall Date: Dec 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
MANUAL TRANSMISSION: VERY NOTCHY: IS NOT SMOOTH, KNOCKS AND DOES NOT RETURN TO CENTER (NEUTRAL). VERY DIFFICULT GETTING INTO REVERSE. SEEN SEVERAL COMPLAINTS ON SI FORUMS. THIS TRANSMISSION AND GEARBOX SHOULD BEEN FUN, SMOOTH, AND EASY TO DRIVE AND IT'S NOT. THIS OCCURS WHILE DRIVING OR STATIONARY. NOTICED THE ISSUE AFTER I BOUGHT THE CAR.
Corrective Action:
MANUAL TRANSMISSION: VERY NOTCHY: IS NOT SMOOTH, KNOCKS AND DOES NOT RETURN TO CENTER (NEUTRAL). VERY DIFFICULT GETTING INTO REVERSE. SEEN SEVERAL COMPLAINTS ON SI FORUMS. THIS TRANSMISSION AND GEARBOX SHOULD BEEN FUN, SMOOTH, AND EASY TO DRIVE AND IT'S NOT. THIS OCCURS WHILE DRIVING OR STATIONARY. NOTICED THE ISSUE AFTER I BOUGHT THE CAR.
Additional Notes:
MANUAL TRANSMISSION: VERY NOTCHY: IS NOT SMOOTH, KNOCKS AND DOES NOT RETURN TO CENTER (NEUTRAL). VERY DIFFICULT GETTING INTO REVERSE. SEEN SEVERAL COMPLAINTS ON SI FORUMS. THIS TRANSMISSION AND GEARBOX SHOULD BEEN FUN, SMOOTH, AND EASY TO DRIVE AND IT'S NOT. THIS OCCURS WHILE DRIVING OR STATIONARY. NOTICED THE ISSUE AFTER I BOUGHT THE CAR.
Mfg Campaign: 11286705
Recall Date: Dec 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
WHEN ADJUSTING THE DRIVERS SIDE HEIGHT TO LOWER POSITION THE LEVEL MAKES A GRINDING /STRIPPING NOISE AND SEEMS TO MISS GEARS (LEVELS) IN BETWEEN. VEHICLE IS ONLY A LITTLE OVER A YEAR OLD
Corrective Action:
WHEN ADJUSTING THE DRIVERS SIDE HEIGHT TO LOWER POSITION THE LEVEL MAKES A GRINDING /STRIPPING NOISE AND SEEMS TO MISS GEARS (LEVELS) IN BETWEEN. VEHICLE IS ONLY A LITTLE OVER A YEAR OLD
Additional Notes:
WHEN ADJUSTING THE DRIVERS SIDE HEIGHT TO LOWER POSITION THE LEVEL MAKES A GRINDING /STRIPPING NOISE AND SEEMS TO MISS GEARS (LEVELS) IN BETWEEN. VEHICLE IS ONLY A LITTLE OVER A YEAR OLD
Mfg Campaign: 11281486
Recall Date: Nov 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEVERAL ISSUES WITH THE TOUCH SCREEN, WHEN COLD OUT THE SCREEN WILL NOT COME ON, ONLY DISPLAYS A BLANK WHITE SCREEN. THIS REQUIRES SEVERAL RESTARTS, SCREEN GOES BLANK (BLACK) LOSE ALL CONTROLS AND RADIO. EVEN AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, SOMETIMES IT WILL NOT COME BACK ON FOR MILES AND THEN COMES IN AND OUT UNTIL IT FULLY REBOOTS. WILL MAKE A TONE AND SHUT DOWN THE ENTIRE SCREEN DURING NAVIGATION AND AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, WILL SOMETIMES NOT RE-ENGAGE NAVIGATION AT ALL, UNTIL NEXT DAY.
Corrective Action:
SEVERAL ISSUES WITH THE TOUCH SCREEN, WHEN COLD OUT THE SCREEN WILL NOT COME ON, ONLY DISPLAYS A BLANK WHITE SCREEN. THIS REQUIRES SEVERAL RESTARTS, SCREEN GOES BLANK (BLACK) LOSE ALL CONTROLS AND RADIO. EVEN AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, SOMETIMES IT WILL NOT COME BACK ON FOR MILES AND THEN COMES IN AND OUT UNTIL IT FULLY REBOOTS. WILL MAKE A TONE AND SHUT DOWN THE ENTIRE SCREEN DURING NAVIGATION AND AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, WILL SOMETIMES NOT RE-ENGAGE NAVIGATION AT ALL, UNTIL NEXT DAY.
Additional Notes:
SEVERAL ISSUES WITH THE TOUCH SCREEN, WHEN COLD OUT THE SCREEN WILL NOT COME ON, ONLY DISPLAYS A BLANK WHITE SCREEN. THIS REQUIRES SEVERAL RESTARTS, SCREEN GOES BLANK (BLACK) LOSE ALL CONTROLS AND RADIO. EVEN AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, SOMETIMES IT WILL NOT COME BACK ON FOR MILES AND THEN COMES IN AND OUT UNTIL IT FULLY REBOOTS. WILL MAKE A TONE AND SHUT DOWN THE ENTIRE SCREEN DURING NAVIGATION AND AFTER PULLING OVER AND RESTARTING THE VEHICLE SEVERAL TIMES, WILL SOMETIMES NOT RE-ENGAGE NAVIGATION AT ALL, UNTIL NEXT DAY.
Mfg Campaign: 11281488
Recall Date: Nov 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2018 HONDA CIVIC IS LESS THAN A YEAR OLD AND HAS AROUND 5,000 MILES. I DROVE 25 MINUTES TO PICK UP MY DAUGHTER. I PARKED ON A CITY STREET. IMMEDIATELY, AS I SHIFTED THE CAR INTO PARK, PEOPLE ON THE STREET STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. THE UNDERNEATH OF THE CAR WAS ON FIRE. AS I WAITED FOR THE POLICE AND FIRE DEPARTMENT, THE FIRE SPREAD TO THE ENTIRE FRONT END OF THE CAR AND ENGULFED IT. THE CAR WAS TOTALED. THEY TOLD ME THAT THE FIRE WAS CAUSED BY SOMETHING MECHANICAL. THERE IS A POLICE REPORT BUT I HAVE NOT BEEN ABLE TO OBTAIN A COPY YET. I DIDN'T HAVE ANY ISSUES/PROBLEMS WITH THE CAR LEADING UP TO THE FIRE.
Corrective Action:
MY 2018 HONDA CIVIC IS LESS THAN A YEAR OLD AND HAS AROUND 5,000 MILES. I DROVE 25 MINUTES TO PICK UP MY DAUGHTER. I PARKED ON A CITY STREET. IMMEDIATELY, AS I SHIFTED THE CAR INTO PARK, PEOPLE ON THE STREET STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. THE UNDERNEATH OF THE CAR WAS ON FIRE. AS I WAITED FOR THE POLICE AND FIRE DEPARTMENT, THE FIRE SPREAD TO THE ENTIRE FRONT END OF THE CAR AND ENGULFED IT. THE CAR WAS TOTALED. THEY TOLD ME THAT THE FIRE WAS CAUSED BY SOMETHING MECHANICAL. THERE IS A POLICE REPORT BUT I HAVE NOT BEEN ABLE TO OBTAIN A COPY YET. I DIDN'T HAVE ANY ISSUES/PROBLEMS WITH THE CAR LEADING UP TO THE FIRE.
Additional Notes:
MY 2018 HONDA CIVIC IS LESS THAN A YEAR OLD AND HAS AROUND 5,000 MILES. I DROVE 25 MINUTES TO PICK UP MY DAUGHTER. I PARKED ON A CITY STREET. IMMEDIATELY, AS I SHIFTED THE CAR INTO PARK, PEOPLE ON THE STREET STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. THE UNDERNEATH OF THE CAR WAS ON FIRE. AS I WAITED FOR THE POLICE AND FIRE DEPARTMENT, THE FIRE SPREAD TO THE ENTIRE FRONT END OF THE CAR AND ENGULFED IT. THE CAR WAS TOTALED. THEY TOLD ME THAT THE FIRE WAS CAUSED BY SOMETHING MECHANICAL. THERE IS A POLICE REPORT BUT I HAVE NOT BEEN ABLE TO OBTAIN A COPY YET. I DIDN'T HAVE ANY ISSUES/PROBLEMS WITH THE CAR LEADING UP TO THE FIRE.
Mfg Campaign: 11279880
Recall Date: Nov 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING DOWN I45 AT ABOUT 70MPH WHEN I HEARD A REALLY LOUD POP. CONFUSED, I WAS LOOKING IN ALL MY MIRRORS TRYING TO FIND OUT WHAT HAPPENED, AS I KNEW I DIDN'T HIT ANYTHING OR FEEL ANYTHING. I HEAR LOUD WIND NOISES, AND OPEN MY SUNROOF SHADE TO FIND 90 % OF MY SUNROOF HAD EXPLODED UP AND OUT ONTO THE FREEWAY. NOTHING HIT MY SUNROOF. I WASN'T DRIVING BEHIND ANYONE FOR AT LEAST A 1/4 MILE. I DIDN'T DRIVE UNDER AN OVERPASS. I WAS IN THE FAR RIGHT LATE, SO NOTHING CAME FROM THE OTHER SIDE. IT JUST EXPLODED. THE GLASS REMAINING WAS ANGLED OUTWARD, NOT INSIDE MY CAR. I HAVE DONE MY RESEARCH. THIS IS A RECURRING PROBLEM AND NEEDS TO BE ADDRESSED. THE HONDA OF SPRING DEALERSHIP WILL NOT COVER IT UNDER MY WARRANTY. THIS IS A DEFECT/MANUFACTURING PROBLEM. THE SERVICE MANAGER EVEN TOLD ME THIS ISN'T THE FIRST TIME HE'S SEEN IT.... AND YOU DONT THINK ITS A PROBLEM?
Corrective Action:
I WAS DRIVING DOWN I45 AT ABOUT 70MPH WHEN I HEARD A REALLY LOUD POP. CONFUSED, I WAS LOOKING IN ALL MY MIRRORS TRYING TO FIND OUT WHAT HAPPENED, AS I KNEW I DIDN'T HIT ANYTHING OR FEEL ANYTHING. I HEAR LOUD WIND NOISES, AND OPEN MY SUNROOF SHADE TO FIND 90 % OF MY SUNROOF HAD EXPLODED UP AND OUT ONTO THE FREEWAY. NOTHING HIT MY SUNROOF. I WASN'T DRIVING BEHIND ANYONE FOR AT LEAST A 1/4 MILE. I DIDN'T DRIVE UNDER AN OVERPASS. I WAS IN THE FAR RIGHT LATE, SO NOTHING CAME FROM THE OTHER SIDE. IT JUST EXPLODED. THE GLASS REMAINING WAS ANGLED OUTWARD, NOT INSIDE MY CAR. I HAVE DONE MY RESEARCH. THIS IS A RECURRING PROBLEM AND NEEDS TO BE ADDRESSED. THE HONDA OF SPRING DEALERSHIP WILL NOT COVER IT UNDER MY WARRANTY. THIS IS A DEFECT/MANUFACTURING PROBLEM. THE SERVICE MANAGER EVEN TOLD ME THIS ISN'T THE FIRST TIME HE'S SEEN IT.... AND YOU DONT THINK ITS A PROBLEM?
Additional Notes:
I WAS DRIVING DOWN I45 AT ABOUT 70MPH WHEN I HEARD A REALLY LOUD POP. CONFUSED, I WAS LOOKING IN ALL MY MIRRORS TRYING TO FIND OUT WHAT HAPPENED, AS I KNEW I DIDN'T HIT ANYTHING OR FEEL ANYTHING. I HEAR LOUD WIND NOISES, AND OPEN MY SUNROOF SHADE TO FIND 90 % OF MY SUNROOF HAD EXPLODED UP AND OUT ONTO THE FREEWAY. NOTHING HIT MY SUNROOF. I WASN'T DRIVING BEHIND ANYONE FOR AT LEAST A 1/4 MILE. I DIDN'T DRIVE UNDER AN OVERPASS. I WAS IN THE FAR RIGHT LATE, SO NOTHING CAME FROM THE OTHER SIDE. IT JUST EXPLODED. THE GLASS REMAINING WAS ANGLED OUTWARD, NOT INSIDE MY CAR. I HAVE DONE MY RESEARCH. THIS IS A RECURRING PROBLEM AND NEEDS TO BE ADDRESSED. THE HONDA OF SPRING DEALERSHIP WILL NOT COVER IT UNDER MY WARRANTY. THIS IS A DEFECT/MANUFACTURING PROBLEM. THE SERVICE MANAGER EVEN TOLD ME THIS ISN'T THE FIRST TIME HE'S SEEN IT.... AND YOU DONT THINK ITS A PROBLEM?
Mfg Campaign: 11278017
Recall Date: Nov 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Corrective Action:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Additional Notes:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Mfg Campaign: 11271542
Recall Date: Oct 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Corrective Action:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Additional Notes:
I PURCHASED A 2018 BRAND NEW CIVIC. ONLY HAD 15 MILES ON IT. I ONLY HAVE HAD IT NOW FOR FOUR MONTHS AND I CAN VERY CONFIDENTLY SAY THIS CAR IS A LEMON. THE MOON ROOF QUIT WORKING. IT JUST STOPPED WORKING. TOOK IT TO AIKEN HONDA AND AFTER FOUR HOURS AND TWO MEN WORKING ON IT THEY TRIED TO SAY IT WAS A ROCK IN IT AND THEY PRODUCED ME A ROCK BIGGER THAN A FIFTY CENT PIECE. THERE'S NO WAY THAT GIANT ROCK WAS IN MY MOON ROOF. I WOULD OF SEEN IT WHEN I ATTEMPTED TO FIX IT MYSELF. I THINK THEY JUST PICKED UP ONE OF THE RIVER ROCKS THAT ARE IN THEIR PARKING LOT PLANTERS. (THAT'S WHAT IT LOOKED LIKE, IRONIC HUH? NOT TO ME BECAUSE THIS HONDA IS THE ONE WHO SOLD ME THIS LEMON ALONG WITH SCAMMING ME OUT OF 30,000. DO NOT SHOP HERE) SO THEY REFUSED TO FIX THE MOON ROOF. EVEN THO THEY MADE ME WITHOUT MY CONCENT PURCHASE 3 WARRANTYS (HAD NO CLUE)) ALSO THE MECHANICAL SEAT HAS SOME SORT OF DEFECT THAT IS KIND OF SCARY. IF YOU GO ALL THE WAY BACK AND LEAN ALL THE WAY BACK (AS TO NOT HIT THE AIRBAG AND NOT LAY DOWN) IT MAKES AN AWFUL DING NOISE IN THE SEAT THAT CAN BE FELT AS IF A GIANT SPRING IS POPPING UNDER THE SEAT CUSHION AND YOU CAN LITERALLY FEEL IT HIT HARD. AS IF IT MIGHT POP THRU THE SEAT INTO YOUR BUTT CHEEK... SCARED ME
Mfg Campaign: 11271542
Recall Date: Oct 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Corrective Action:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Additional Notes:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Mfg Campaign: 11266188
Recall Date: Oct 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Corrective Action:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Additional Notes:
EMISSIONS SYSTEM PROBLEM, CAR IS ACTING WEIRD AND GIVING A KICK BACK WHEN DRIVING
Mfg Campaign: 11266188
Recall Date: Oct 4, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FRONT WINDSHIELD EASILY GETS CHIPPED AND CRACKED FROM KICKED UP DEBRIS FROM OTHER VEHICLES. DRIVING, I HAVE RECEIVED 3 CRACKS IN MY WINDSHIELD THAT HAVE SPLINTERED BADLY. THESE INCIDENTS HAPPEN DURING DRIVING ON A PAVED ROAD THAT HAS 2 LANES GOING THE SAME DIRECTION. DEBRIS WAS KICKED UP FROM OTHER VEHICLES DRIVING IN FRONT OF ME. I HAVE OWNED MANY CARS IN THE PAST AND HAVE NEVER HAD A PROBLEM OF THIS MAGNITUDE.
Corrective Action:
THE FRONT WINDSHIELD EASILY GETS CHIPPED AND CRACKED FROM KICKED UP DEBRIS FROM OTHER VEHICLES. DRIVING, I HAVE RECEIVED 3 CRACKS IN MY WINDSHIELD THAT HAVE SPLINTERED BADLY. THESE INCIDENTS HAPPEN DURING DRIVING ON A PAVED ROAD THAT HAS 2 LANES GOING THE SAME DIRECTION. DEBRIS WAS KICKED UP FROM OTHER VEHICLES DRIVING IN FRONT OF ME. I HAVE OWNED MANY CARS IN THE PAST AND HAVE NEVER HAD A PROBLEM OF THIS MAGNITUDE.
Additional Notes:
THE FRONT WINDSHIELD EASILY GETS CHIPPED AND CRACKED FROM KICKED UP DEBRIS FROM OTHER VEHICLES. DRIVING, I HAVE RECEIVED 3 CRACKS IN MY WINDSHIELD THAT HAVE SPLINTERED BADLY. THESE INCIDENTS HAPPEN DURING DRIVING ON A PAVED ROAD THAT HAS 2 LANES GOING THE SAME DIRECTION. DEBRIS WAS KICKED UP FROM OTHER VEHICLES DRIVING IN FRONT OF ME. I HAVE OWNED MANY CARS IN THE PAST AND HAVE NEVER HAD A PROBLEM OF THIS MAGNITUDE.
Mfg Campaign: 11257822
Recall Date: Sep 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Corrective Action:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Additional Notes:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Mfg Campaign: 11252505
Recall Date: Aug 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Corrective Action:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Additional Notes:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Mfg Campaign: 11252505
Recall Date: Aug 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Corrective Action:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Additional Notes:
"I WAS PULLING INTO THE PARKING LOT, WHEN THE CAR STARTED TO ACCELERATE ON ITS OWN! I PUSH THE BRAKE PEDAL TO THE MAX AND IT KEPT ON GOING, OVER CEMENT STOPPERS, GRASS, AND FINALLY A TREE STOP IT FROM CONTINUING! AND I AM NOT A ZENIOR CITIZEN YET!"
Mfg Campaign: 11252505
Recall Date: Aug 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Corrective Action:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Additional Notes:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Mfg Campaign: 11244554
Recall Date: Aug 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Corrective Action:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Additional Notes:
2018 HONDA CIVIC HATCHBACK, GASOLINE SMELL IN CABIN OCCURRED ON 8/16/2019. 1.5L OIL DILUTION COULD BE CAUSE OF ISSUE.
Mfg Campaign: 11244554
Recall Date: Aug 16, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Mfg Campaign: 11243302
Recall Date: Aug 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.
Mfg Campaign: 11243302
Recall Date: Aug 12, 2019
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