Complaints & Recalls
Official Safety Recalls - Important!
274 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K2G, V2F
Recall Date: Sep 13, 2018
Consumer Complaints
2.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Corrective Action:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Additional Notes:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Mfg Campaign: 11244290
Recall Date: Aug 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPER SPEED WAS VERY LOW AT ALL SETTINGS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WHEN DRIVING IN THE RAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPER SPEED WAS VERY LOW AT ALL SETTINGS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WHEN DRIVING IN THE RAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH WITH THE WINDSHIELD WIPERS ACTIVATED, THE WIPER SPEED WAS VERY LOW AT ALL SETTINGS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WHEN DRIVING IN THE RAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. *BF *TR
Mfg Campaign: 11243264
Recall Date: Aug 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON AUGUST THE 7 I WASHED MY HONDA ACCORD. I NOTICED THAT THE CLEAR COAT IS COMING OFF. I MADE AN APPOINTMENT WITH THE HONDA DEALERSHIP THAT I BOUGHT THE CAR FROM. I TOOK IT ON AUGUST THE 8. THEY TOOK PICS OF THE CAR AND TOLD ME THEY WOULD CONTACT THERE SALES REP ABOUT THIS. I CONTACTED THEM OM MONDAY AUGUST THE 12 ABOUT THE MATTER. THEY CONTACTED ME BACK THAT EVENING AND TOLD ME IT WAS AN ENVIRONMENTAL ISSUE. LIKE RAIN STUFF FROM THE ROADS AND TREE SAP THAT I NEED TO CONTACT MY INSURANCE COMPANY ABOUT THIS.I HAVE ONLY HAD THE CAR 7 MONTHS. THE CAR ONLY HAS AROUND 7600 HUNDRED MILES ON IT.
Corrective Action:
ON AUGUST THE 7 I WASHED MY HONDA ACCORD. I NOTICED THAT THE CLEAR COAT IS COMING OFF. I MADE AN APPOINTMENT WITH THE HONDA DEALERSHIP THAT I BOUGHT THE CAR FROM. I TOOK IT ON AUGUST THE 8. THEY TOOK PICS OF THE CAR AND TOLD ME THEY WOULD CONTACT THERE SALES REP ABOUT THIS. I CONTACTED THEM OM MONDAY AUGUST THE 12 ABOUT THE MATTER. THEY CONTACTED ME BACK THAT EVENING AND TOLD ME IT WAS AN ENVIRONMENTAL ISSUE. LIKE RAIN STUFF FROM THE ROADS AND TREE SAP THAT I NEED TO CONTACT MY INSURANCE COMPANY ABOUT THIS.I HAVE ONLY HAD THE CAR 7 MONTHS. THE CAR ONLY HAS AROUND 7600 HUNDRED MILES ON IT.
Additional Notes:
ON AUGUST THE 7 I WASHED MY HONDA ACCORD. I NOTICED THAT THE CLEAR COAT IS COMING OFF. I MADE AN APPOINTMENT WITH THE HONDA DEALERSHIP THAT I BOUGHT THE CAR FROM. I TOOK IT ON AUGUST THE 8. THEY TOOK PICS OF THE CAR AND TOLD ME THEY WOULD CONTACT THERE SALES REP ABOUT THIS. I CONTACTED THEM OM MONDAY AUGUST THE 12 ABOUT THE MATTER. THEY CONTACTED ME BACK THAT EVENING AND TOLD ME IT WAS AN ENVIRONMENTAL ISSUE. LIKE RAIN STUFF FROM THE ROADS AND TREE SAP THAT I NEED TO CONTACT MY INSURANCE COMPANY ABOUT THIS.I HAVE ONLY HAD THE CAR 7 MONTHS. THE CAR ONLY HAS AROUND 7600 HUNDRED MILES ON IT.
Mfg Campaign: 11243350
Recall Date: Aug 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RATTLE/SQUEAK FROM HUD AREA OF DRIVER'S SIDE DASH AFTER VEHICLE HAS BEEN SITTING OUTDOORS IN THE HEAT. VEHICLE IS DRIVEN IN FLORIDA AND WHENEVER IT IS PARKED OUTSIDE, ESPECIALLY IF LEFT IN THE SUN, THERE IS A LOUD RATTLE/SQUEAK FROM THE HUD AREA OF THE DASH FOR SOME TIME AFTER. PASSENGERS IN THE CAR CONSTANTLY ASK WHAT THE NOISE IS. DEALER HAS BEEN UNABLE TO CORRECT THE ISSUE AND HONDA IS AWARE OF THE ISSUE. SEE NHTSA ID NUMBER 10136423 DATED APRIL 2018. ONLINE RESEARCH INDICATES THIS ISSUE ALSO EXISTS IN 2019 MODELS AS WELL. HONDA NEEDS TO FIND A SOLUTION TO THIS ISSUE AND IMPLEMENT A FIX FOR SOMETHING THEY HAVE KNOWN ABOUT FOR OVER A YEAR. THIS IS OUR SIXTH HONDA AND WE ARE FRUSTRATED THAT SOMETHING AS ANNOYING AS THIS WAS NOT DISCOVERED AND RESOLVED DURING THE VEHICLE'S DEVELOPMENT AND TESTING. THIS ISSUE WAS DISCOVERED DURING OUR FIRST WEEK OF OWNERSHIP AND WE HAVE DISCUSSED IT WITH THE DEALER MULTIPLE TIMES. THEY TELL US THAT HONDA IS AWARE OF THE ISSUE AND ARE AWAITING A FIX FROM HONDA. UNTIL THEN THERE IS NOTHING THEY CAN DO.
Corrective Action:
RATTLE/SQUEAK FROM HUD AREA OF DRIVER'S SIDE DASH AFTER VEHICLE HAS BEEN SITTING OUTDOORS IN THE HEAT. VEHICLE IS DRIVEN IN FLORIDA AND WHENEVER IT IS PARKED OUTSIDE, ESPECIALLY IF LEFT IN THE SUN, THERE IS A LOUD RATTLE/SQUEAK FROM THE HUD AREA OF THE DASH FOR SOME TIME AFTER. PASSENGERS IN THE CAR CONSTANTLY ASK WHAT THE NOISE IS. DEALER HAS BEEN UNABLE TO CORRECT THE ISSUE AND HONDA IS AWARE OF THE ISSUE. SEE NHTSA ID NUMBER 10136423 DATED APRIL 2018. ONLINE RESEARCH INDICATES THIS ISSUE ALSO EXISTS IN 2019 MODELS AS WELL. HONDA NEEDS TO FIND A SOLUTION TO THIS ISSUE AND IMPLEMENT A FIX FOR SOMETHING THEY HAVE KNOWN ABOUT FOR OVER A YEAR. THIS IS OUR SIXTH HONDA AND WE ARE FRUSTRATED THAT SOMETHING AS ANNOYING AS THIS WAS NOT DISCOVERED AND RESOLVED DURING THE VEHICLE'S DEVELOPMENT AND TESTING. THIS ISSUE WAS DISCOVERED DURING OUR FIRST WEEK OF OWNERSHIP AND WE HAVE DISCUSSED IT WITH THE DEALER MULTIPLE TIMES. THEY TELL US THAT HONDA IS AWARE OF THE ISSUE AND ARE AWAITING A FIX FROM HONDA. UNTIL THEN THERE IS NOTHING THEY CAN DO.
Additional Notes:
RATTLE/SQUEAK FROM HUD AREA OF DRIVER'S SIDE DASH AFTER VEHICLE HAS BEEN SITTING OUTDOORS IN THE HEAT. VEHICLE IS DRIVEN IN FLORIDA AND WHENEVER IT IS PARKED OUTSIDE, ESPECIALLY IF LEFT IN THE SUN, THERE IS A LOUD RATTLE/SQUEAK FROM THE HUD AREA OF THE DASH FOR SOME TIME AFTER. PASSENGERS IN THE CAR CONSTANTLY ASK WHAT THE NOISE IS. DEALER HAS BEEN UNABLE TO CORRECT THE ISSUE AND HONDA IS AWARE OF THE ISSUE. SEE NHTSA ID NUMBER 10136423 DATED APRIL 2018. ONLINE RESEARCH INDICATES THIS ISSUE ALSO EXISTS IN 2019 MODELS AS WELL. HONDA NEEDS TO FIND A SOLUTION TO THIS ISSUE AND IMPLEMENT A FIX FOR SOMETHING THEY HAVE KNOWN ABOUT FOR OVER A YEAR. THIS IS OUR SIXTH HONDA AND WE ARE FRUSTRATED THAT SOMETHING AS ANNOYING AS THIS WAS NOT DISCOVERED AND RESOLVED DURING THE VEHICLE'S DEVELOPMENT AND TESTING. THIS ISSUE WAS DISCOVERED DURING OUR FIRST WEEK OF OWNERSHIP AND WE HAVE DISCUSSED IT WITH THE DEALER MULTIPLE TIMES. THEY TELL US THAT HONDA IS AWARE OF THE ISSUE AND ARE AWAITING A FIX FROM HONDA. UNTIL THEN THERE IS NOTHING THEY CAN DO.
Mfg Campaign: 11243098
Recall Date: Aug 11, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Corrective Action:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Additional Notes:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Mfg Campaign: 11242796
Recall Date: Aug 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Corrective Action:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Additional Notes:
FOR A WHILE NOW, IM NOTICING THAT THE AUTO HIGH BEAMS ON MY 2018 HONDA ACCORD EX-L 2.0T CAR ISNT WORKING. I'VE TRIED RESETING THE DISPLAY AUDIO UNIT, I'VE TRIED DISABLING/RE-ENABLING AUTO HIGH BEAM FEATURE BY PULLING THE HIGH BEAM STICK ON THE STEERING COLUMN - NONE OF THIS HAS FIXED THE ISSUE. BASIC OBD2 (VIA BLUETOOTH AND ANDROID APP) DO NO INDICATE ANY FAULT CODES. WILL BE TAKING THIS INTO THE DEALERSHIP TO HAVE IT CHECKED OUT.
Mfg Campaign: 11242796
Recall Date: Aug 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ADAPTIVE CRUISE CONTROL (ACC) FAILS DURING USE, THE VEHICLE CAN AUTOMATICALLY ACCELERATE TO A SET SPEED AND SLOW DOWN WHEN IT SENSES A VEHICLE WITHIN A CLOSE PROXIMITY. WHEN THE ACC IS ACTIVE AND AFTER A FEW TIMES OF NEEDING TO AUTOMATICALLY SLOW DOWN WHEN ANOTHER VEHICLE IS IN FRONT OF THE VEHICLE, THE SYSTEM SHUTS DOWN AND AN ERROR MESSAGE APPEARS, " COLLISION MITIGATION BRAKING SYSTEM PROBLEM. SEE YOUR DEALER". I'VE TAKEN THE VEHICLE TO THE DEALER AND THERE WAS NO FIX TO THE PROBLEM, MY VEHICLE IS STILL CURRENTLY UNDER WARRANTY AND I WAS DISAPPOINTED THAT THERE WAS NO FIX TO THIS PROBLEM. THE DATE LISTED BELOW WAS THE MOST RECENT DATE THAT THE SAME INCIDENT OCCURRED, I TOOK THE VEHICLE IN TO SOUTH MOTORS HONDA DEALER BACK IN 2018 SHORTLY AFTER PURCHASING THE VEHICLE.
Corrective Action:
ADAPTIVE CRUISE CONTROL (ACC) FAILS DURING USE, THE VEHICLE CAN AUTOMATICALLY ACCELERATE TO A SET SPEED AND SLOW DOWN WHEN IT SENSES A VEHICLE WITHIN A CLOSE PROXIMITY. WHEN THE ACC IS ACTIVE AND AFTER A FEW TIMES OF NEEDING TO AUTOMATICALLY SLOW DOWN WHEN ANOTHER VEHICLE IS IN FRONT OF THE VEHICLE, THE SYSTEM SHUTS DOWN AND AN ERROR MESSAGE APPEARS, " COLLISION MITIGATION BRAKING SYSTEM PROBLEM. SEE YOUR DEALER". I'VE TAKEN THE VEHICLE TO THE DEALER AND THERE WAS NO FIX TO THE PROBLEM, MY VEHICLE IS STILL CURRENTLY UNDER WARRANTY AND I WAS DISAPPOINTED THAT THERE WAS NO FIX TO THIS PROBLEM. THE DATE LISTED BELOW WAS THE MOST RECENT DATE THAT THE SAME INCIDENT OCCURRED, I TOOK THE VEHICLE IN TO SOUTH MOTORS HONDA DEALER BACK IN 2018 SHORTLY AFTER PURCHASING THE VEHICLE.
Additional Notes:
ADAPTIVE CRUISE CONTROL (ACC) FAILS DURING USE, THE VEHICLE CAN AUTOMATICALLY ACCELERATE TO A SET SPEED AND SLOW DOWN WHEN IT SENSES A VEHICLE WITHIN A CLOSE PROXIMITY. WHEN THE ACC IS ACTIVE AND AFTER A FEW TIMES OF NEEDING TO AUTOMATICALLY SLOW DOWN WHEN ANOTHER VEHICLE IS IN FRONT OF THE VEHICLE, THE SYSTEM SHUTS DOWN AND AN ERROR MESSAGE APPEARS, " COLLISION MITIGATION BRAKING SYSTEM PROBLEM. SEE YOUR DEALER". I'VE TAKEN THE VEHICLE TO THE DEALER AND THERE WAS NO FIX TO THE PROBLEM, MY VEHICLE IS STILL CURRENTLY UNDER WARRANTY AND I WAS DISAPPOINTED THAT THERE WAS NO FIX TO THIS PROBLEM. THE DATE LISTED BELOW WAS THE MOST RECENT DATE THAT THE SAME INCIDENT OCCURRED, I TOOK THE VEHICLE IN TO SOUTH MOTORS HONDA DEALER BACK IN 2018 SHORTLY AFTER PURCHASING THE VEHICLE.
Mfg Campaign: 11242803
Recall Date: Aug 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT CHIPS AND SCRATCHES EASILY. CLEARCOAT AND PAINT STARTED PEELING. THE SLIGHTEST THING WILL SCRATCH OR CHIP THE PAINT. SCRATCHES ON THE HOOD AND ROOF ARE PRETTY SIGNIFICANTLY ( REALLY NOTICEABLY DUE TO THE CAR BEING BLACK). ANY LITTLE THING THAT TOUCHES THE PAINT SEEMS TO DAMAGE IT. THE PAINT PEELED OFF IN MULTIPLE SPOTS ON THE ROOF AND THE TRUNK. NOW I CAN SEE THE ACTUAL CARE METAL. I BOUGHT THIS CAR (ACCORD 2018 2.0 T) IN NOVEMBER 2018, AND I STARTED NOTICING ALL THESE ISSUES COUPLE MONTHS AGO, BUT THINGS GOT WORSE VERY QUICKLY. CONTACTED DEALER AND THE CONTACTED HONDA, BUT I RECEIVED THE EXPECTED ANSWER THAT THEY CAN'T DO MUCH AS THIS FORM EXTERNAL ENVIRONMENT. I USED TO HAVE A C 300 BLACK CAR THAT I USED TO PARK IN THE SAME PLACE EVERY DAY LIKE MY HONDA AND NEVER HAD THESE ISSUES. *TT *TR
Corrective Action:
PAINT CHIPS AND SCRATCHES EASILY. CLEARCOAT AND PAINT STARTED PEELING. THE SLIGHTEST THING WILL SCRATCH OR CHIP THE PAINT. SCRATCHES ON THE HOOD AND ROOF ARE PRETTY SIGNIFICANTLY ( REALLY NOTICEABLY DUE TO THE CAR BEING BLACK). ANY LITTLE THING THAT TOUCHES THE PAINT SEEMS TO DAMAGE IT. THE PAINT PEELED OFF IN MULTIPLE SPOTS ON THE ROOF AND THE TRUNK. NOW I CAN SEE THE ACTUAL CARE METAL. I BOUGHT THIS CAR (ACCORD 2018 2.0 T) IN NOVEMBER 2018, AND I STARTED NOTICING ALL THESE ISSUES COUPLE MONTHS AGO, BUT THINGS GOT WORSE VERY QUICKLY. CONTACTED DEALER AND THE CONTACTED HONDA, BUT I RECEIVED THE EXPECTED ANSWER THAT THEY CAN'T DO MUCH AS THIS FORM EXTERNAL ENVIRONMENT. I USED TO HAVE A C 300 BLACK CAR THAT I USED TO PARK IN THE SAME PLACE EVERY DAY LIKE MY HONDA AND NEVER HAD THESE ISSUES. *TT *TR
Additional Notes:
PAINT CHIPS AND SCRATCHES EASILY. CLEARCOAT AND PAINT STARTED PEELING. THE SLIGHTEST THING WILL SCRATCH OR CHIP THE PAINT. SCRATCHES ON THE HOOD AND ROOF ARE PRETTY SIGNIFICANTLY ( REALLY NOTICEABLY DUE TO THE CAR BEING BLACK). ANY LITTLE THING THAT TOUCHES THE PAINT SEEMS TO DAMAGE IT. THE PAINT PEELED OFF IN MULTIPLE SPOTS ON THE ROOF AND THE TRUNK. NOW I CAN SEE THE ACTUAL CARE METAL. I BOUGHT THIS CAR (ACCORD 2018 2.0 T) IN NOVEMBER 2018, AND I STARTED NOTICING ALL THESE ISSUES COUPLE MONTHS AGO, BUT THINGS GOT WORSE VERY QUICKLY. CONTACTED DEALER AND THE CONTACTED HONDA, BUT I RECEIVED THE EXPECTED ANSWER THAT THEY CAN'T DO MUCH AS THIS FORM EXTERNAL ENVIRONMENT. I USED TO HAVE A C 300 BLACK CAR THAT I USED TO PARK IN THE SAME PLACE EVERY DAY LIKE MY HONDA AND NEVER HAD THESE ISSUES. *TT *TR
Mfg Campaign: 11242813
Recall Date: Aug 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2019 HONDA ACCORD. THE VEHICLE WAS PARKED, WHEN AN EXPLOSION WAS HEARD. THE VEHICLE HAD CAUGHT ON FIRE. THE POLICE WAS NOT PRESENT AND THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNED A 2019 HONDA ACCORD. THE VEHICLE WAS PARKED, WHEN AN EXPLOSION WAS HEARD. THE VEHICLE HAD CAUGHT ON FIRE. THE POLICE WAS NOT PRESENT AND THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNED A 2019 HONDA ACCORD. THE VEHICLE WAS PARKED, WHEN AN EXPLOSION WAS HEARD. THE VEHICLE HAD CAUGHT ON FIRE. THE POLICE WAS NOT PRESENT AND THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11242627
Recall Date: Aug 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD EQUIPPED WITH FOUR HANKOOK KINERGY PT TIRES, SIZE: 225/50R17 (NA). WHILE DRIVING 65 MPH, THE SPEED DECREASED TO 35 MPH AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. ALSO, THE "TAKE VEHICLE TO DEALER" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO CANNON HONDA VICKSBURG (2057 N FRONTAGE RD, VICKSBURG, MS 39180, (877) 421-8694) WHERE IT WAS DIAGNOSED THAT THE LUMBAR AND RADAR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD EQUIPPED WITH FOUR HANKOOK KINERGY PT TIRES, SIZE: 225/50R17 (NA). WHILE DRIVING 65 MPH, THE SPEED DECREASED TO 35 MPH AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. ALSO, THE "TAKE VEHICLE TO DEALER" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO CANNON HONDA VICKSBURG (2057 N FRONTAGE RD, VICKSBURG, MS 39180, (877) 421-8694) WHERE IT WAS DIAGNOSED THAT THE LUMBAR AND RADAR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD EQUIPPED WITH FOUR HANKOOK KINERGY PT TIRES, SIZE: 225/50R17 (NA). WHILE DRIVING 65 MPH, THE SPEED DECREASED TO 35 MPH AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED. ALSO, THE "TAKE VEHICLE TO DEALER" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO CANNON HONDA VICKSBURG (2057 N FRONTAGE RD, VICKSBURG, MS 39180, (877) 421-8694) WHERE IT WAS DIAGNOSED THAT THE LUMBAR AND RADAR NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN.
Mfg Campaign: 11242258
Recall Date: Aug 7, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CHIPS STARTED FROM ALMOST DAY ONE OF PURCHASE. THE SMALLEST OF ROAD DEBRIS HAVE CAUSED MULTIPLES OF GLASS CHIPS TO ACCUMULATE ACROSS THE WINDSHIELD OVER TIME. THE FIRST SURFACE OF THE GLASS IS VERY "BRITTLE" AND EASY TO CHIP WITH THE LIGHTEST OF CONTACT. CHIPS FORM EASILY AT LOW SPEEDS. AS COMPARED TO OTHER VEHICLES I HAVE DRIVEN, AN UNUSUALLY LOUD "SNAPPING/CRACKING" SOUND OCCURS UPON ANY WINDSHIELD CONTACT INCLUDING BUGS AND RAIN. CHIPS OCCUR IN IRREGULAR "CLUSTERS" UPON IMPACT. I HAVE NEVER EXPERIENCED THIS ON OTHER VEHICLES. I HAVE TRIED TO IGNORE THE PERIPHERAL CHIPS BUT NOW THEY ARE STARTING TO FORM IN MY FIELD OF VIEW. VERY DISSATISFYING AND DISAPPOINTING.
Corrective Action:
WINDSHIELD CHIPS STARTED FROM ALMOST DAY ONE OF PURCHASE. THE SMALLEST OF ROAD DEBRIS HAVE CAUSED MULTIPLES OF GLASS CHIPS TO ACCUMULATE ACROSS THE WINDSHIELD OVER TIME. THE FIRST SURFACE OF THE GLASS IS VERY "BRITTLE" AND EASY TO CHIP WITH THE LIGHTEST OF CONTACT. CHIPS FORM EASILY AT LOW SPEEDS. AS COMPARED TO OTHER VEHICLES I HAVE DRIVEN, AN UNUSUALLY LOUD "SNAPPING/CRACKING" SOUND OCCURS UPON ANY WINDSHIELD CONTACT INCLUDING BUGS AND RAIN. CHIPS OCCUR IN IRREGULAR "CLUSTERS" UPON IMPACT. I HAVE NEVER EXPERIENCED THIS ON OTHER VEHICLES. I HAVE TRIED TO IGNORE THE PERIPHERAL CHIPS BUT NOW THEY ARE STARTING TO FORM IN MY FIELD OF VIEW. VERY DISSATISFYING AND DISAPPOINTING.
Additional Notes:
WINDSHIELD CHIPS STARTED FROM ALMOST DAY ONE OF PURCHASE. THE SMALLEST OF ROAD DEBRIS HAVE CAUSED MULTIPLES OF GLASS CHIPS TO ACCUMULATE ACROSS THE WINDSHIELD OVER TIME. THE FIRST SURFACE OF THE GLASS IS VERY "BRITTLE" AND EASY TO CHIP WITH THE LIGHTEST OF CONTACT. CHIPS FORM EASILY AT LOW SPEEDS. AS COMPARED TO OTHER VEHICLES I HAVE DRIVEN, AN UNUSUALLY LOUD "SNAPPING/CRACKING" SOUND OCCURS UPON ANY WINDSHIELD CONTACT INCLUDING BUGS AND RAIN. CHIPS OCCUR IN IRREGULAR "CLUSTERS" UPON IMPACT. I HAVE NEVER EXPERIENCED THIS ON OTHER VEHICLES. I HAVE TRIED TO IGNORE THE PERIPHERAL CHIPS BUT NOW THEY ARE STARTING TO FORM IN MY FIELD OF VIEW. VERY DISSATISFYING AND DISAPPOINTING.
Mfg Campaign: 11241995
Recall Date: Aug 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Corrective Action:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Additional Notes:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Mfg Campaign: 11240157
Recall Date: Jul 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Corrective Action:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Additional Notes:
MULTIPLE ERRORS INVOLVING VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM (CMBS). CMBS SYSTEM FAILS REGULARLY (APPROXIMATELY EVERY 120 MILES OF DRIVING) DURING ROUTINE USE AT FREEWAY SPEEDS. SYSTEM FAILURE SHUTS DOWN ADAPTIVE CRUISE CONTROL (ACC), COLLISION MITIGATION BRAKING SYSTEM (CMBS) AND DISPLAYS ERROR TO "SEE YOUR DEALER".
Mfg Campaign: 11240157
Recall Date: Jul 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE MOST RECENT BRAKE FAILURE, THE VEHICLE HOPPED A CURB AND THE FRONT AND REAR DRIVER'S SIDE TIRES BECAME DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIRS. THE VEHICLE WAS THEN TAKEN TO CORAL SPRINGS HONDA (9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 21,800.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE MOST RECENT BRAKE FAILURE, THE VEHICLE HOPPED A CURB AND THE FRONT AND REAR DRIVER'S SIDE TIRES BECAME DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIRS. THE VEHICLE WAS THEN TAKEN TO CORAL SPRINGS HONDA (9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 21,800.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING 70 MPH, THE BRAKES SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE MOST RECENT BRAKE FAILURE, THE VEHICLE HOPPED A CURB AND THE FRONT AND REAR DRIVER'S SIDE TIRES BECAME DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIRS. THE VEHICLE WAS THEN TAKEN TO CORAL SPRINGS HONDA (9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 21,800.
Mfg Campaign: 11235136
Recall Date: Jul 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. ON SEVERAL OCCASIONS, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COLONIAL HONDA OF DARTMOUTH (LOCATED AT 225 STATE RD, DARTMOUTH, MA 02747, (508) 996-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *AS
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. ON SEVERAL OCCASIONS, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COLONIAL HONDA OF DARTMOUTH (LOCATED AT 225 STATE RD, DARTMOUTH, MA 02747, (508) 996-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *AS
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. ON SEVERAL OCCASIONS, WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COLONIAL HONDA OF DARTMOUTH (LOCATED AT 225 STATE RD, DARTMOUTH, MA 02747, (508) 996-6800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. *AS
Mfg Campaign: 11234731
Recall Date: Jul 25, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Corrective Action:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Additional Notes:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Mfg Campaign: 11234595
Recall Date: Jul 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Corrective Action:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Additional Notes:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Mfg Campaign: 11234595
Recall Date: Jul 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Corrective Action:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Additional Notes:
MY VEHICLE HAS MISSING STRUCTURAL ADHESIVE ON THE FRONT DRIVER SIDE SUSPENSION STRUT TOWER. IT APPEARS THE ROBOT THAT BONDS THE PIECES OF METAL TOGETHER WITH ADHESIVE EITHER HAD AN AIR BUBBLE IN THE LINE WHEN THIS VEHICLE WAS MADE OR THERE WAS SOME OTHER DEFECT. IN ADDITION, THE TRANSMISSION SHIFTS EXTREMELY ROUGH AND NOTHING HAS BEEN DONE BY HONDA TO CORRECT THE ISSUE. I ALSO HAD TO HAVE BUBBLES FIXED IN THE PAINT ON THE TRUNK LID. THE ADAPTIVE CRUISE CONTROL IS NEARLY IMPOSSIBLE TO USE BECAUSE IT DOES NOT DETECT VEHICLES AHEAD AND ACCELERATES RAPIDLY OR APPLIES THE BRAKES ABRUPTLY FOR NO REASON. AMERICAN HONDA WAS NOTIFIED OF THE DEFECT IN THE SUSPENSION STRUT TOWER ADHESIVE BUT REFUSED TO SEND AN ENGINEER TO LOOK AT THE CAR. IN MY OPINION, ANY MISSING STRUCTURAL ADHESIVE USED TO JOIN METAL, ESPECIALLY ON A HIGHLY DRESSED PLACE SUCH AS THE STRUT TOWER, COULD EASILY BECOME A SAFETY DEFECT. I WOULD PREFER MY VEHICLE BE BOUGHT BACK FROM HONDA AS IT APPEARS TO BE A LEMON.
Mfg Campaign: 11234595
Recall Date: Jul 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Corrective Action:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Additional Notes:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Mfg Campaign: 11233252
Recall Date: Jul 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Corrective Action:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Additional Notes:
7/17/19. 2018 ACCORD TOURING 2.0 PURCHASED NEW IN NOVEMBER (HAS ABOUT 11,000 MILES NOW). I WAS DRIVING 65MPH ON HIGHWAY WHEN CAR MADE LOUD CLUNKING NOISE, BEGAN TO SMOKE INTENSELY, AND SHUDDERED TO A STOP AND DIED. I WAS ON BLUETOOTH PHONE CALL AT THE TIME AND THE PERSON ON THE OTHER END HEARD IT AND ASKED WHAT IT WAS. I SAID I THOUGHT THE ENGINE WAS ON FIRE. I WAS ABLE TO PULL OVER JUST AS EVERY POSSIBLE WARNING LIGHT FLASHED ON DASH AND PROFUSE SMOKE POURED FROM SIDES AND UNDER HOOD. I JUMPED OUT AND MOVED AWAY FROM VEHICLE, SEEING A LONG STREAM OF LIQUID FROM UNDER THE CAR ALONG THE ROAD WHERE I HAD PULLED OVER. FIRE RESCUE CAME, ALTHOUGH THE CAR DID NOT IGNITE. THEY AND THE ROADSIDE SERVICE MAN ADVISED ME THAT OIL HAD EXPLODED EVERYWHERE, AS FROM A HIGH PRESSURE SITUATION. THE CAR HAS HAD ONE OIL CHANGE AT THE DEALER, PER ITS MAINTENANCE SCHEDULE, AND OTHERWISE HAS HAD NOTHING DONE. I DID HEAR A STRANGE NOISE COMING FROM IT THE PREVIOUS EVENING--LOUD ENOUGH THAT I CHECKED TO SEE IF IT HAD ANY MAINTENANCE WARNINGS, WHICH IT DID NOT. IT SAID MY OIL WAS AT 60% AND WOULD NEED A B1 WHEN IT WAS TIME. AFTER MY CAR DIED, IT REQUIRED A TOW TO THE DEALERSHIP. THE DEALER SAID THEY COULD NOT EVEN TURN IT ON AND THEY DON'T KNOW WHAT IS WRONG, BUT THEY NEED A SPECIALIST TO COME LOOK AT IT. I'M CONCERNED ABOUT HOW UTTERLY DANGEROUS THE SITUATION WAS. IF IT HAD BEEN LATER IN THE DAY WITH HEAVIER TRAFFIC, MY LIFE WOULD HAVE BEEN AT EVEN GREATER RISK. IT SEEMS REALLY UNUSUAL TO HAVE SUCH A CATASTROPHIC FAILURE FOR NO REASON ON A NEW, HISTORICALLY RELIABLE VEHICLE.
Mfg Campaign: 11233252
Recall Date: Jul 18, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury