Complaints & Recalls
Official Safety Recalls - Important!
274 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: X95
Recall Date: Dec 10, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Accord and 2019 Honda Insight vehicles. In certain scenarios, the back-up camera center display may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K2G, V2F
Recall Date: Sep 13, 2018
Consumer Complaints
2.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I AM DRIVING ON THE FREEWAY, THE CENTER SCREEN WILL TURN OFF AND RESET ITSELF. THIS CAUSES MY HANDS-FREE TO STOP WORKING IF I AM ON THE PHONE. ADDITIONALLY, I AM FORCED TO TOUCH THE SCREEN WHILE I AM DRIVING IN ORDER TO CONNECT CAR PLAY/ BLUETOOTH WHICH IS HAZARDOUS. THIS HAS HAPPENED TO ME ON MORE THAN 10 OCCASIONS.
Corrective Action:
AS I AM DRIVING ON THE FREEWAY, THE CENTER SCREEN WILL TURN OFF AND RESET ITSELF. THIS CAUSES MY HANDS-FREE TO STOP WORKING IF I AM ON THE PHONE. ADDITIONALLY, I AM FORCED TO TOUCH THE SCREEN WHILE I AM DRIVING IN ORDER TO CONNECT CAR PLAY/ BLUETOOTH WHICH IS HAZARDOUS. THIS HAS HAPPENED TO ME ON MORE THAN 10 OCCASIONS.
Additional Notes:
AS I AM DRIVING ON THE FREEWAY, THE CENTER SCREEN WILL TURN OFF AND RESET ITSELF. THIS CAUSES MY HANDS-FREE TO STOP WORKING IF I AM ON THE PHONE. ADDITIONALLY, I AM FORCED TO TOUCH THE SCREEN WHILE I AM DRIVING IN ORDER TO CONNECT CAR PLAY/ BLUETOOTH WHICH IS HAZARDOUS. THIS HAS HAPPENED TO ME ON MORE THAN 10 OCCASIONS.
Mfg Campaign: 11257849
Recall Date: Sep 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, ON SEVERAL OCCASIONS, THE VEHICLE STOPPED AND THE BRAKES SEIZED. THE CONTACT DISABLED THE BRAKING FEATURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH ACADEMY HONDA (1101 U.S. 9, OLD BRIDGE, NJ 08857, (732) 847-4391) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, ON SEVERAL OCCASIONS, THE VEHICLE STOPPED AND THE BRAKES SEIZED. THE CONTACT DISABLED THE BRAKING FEATURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH ACADEMY HONDA (1101 U.S. 9, OLD BRIDGE, NJ 08857, (732) 847-4391) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING VARIOUS SPEEDS, ON SEVERAL OCCASIONS, THE VEHICLE STOPPED AND THE BRAKES SEIZED. THE CONTACT DISABLED THE BRAKING FEATURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH ACADEMY HONDA (1101 U.S. 9, OLD BRIDGE, NJ 08857, (732) 847-4391) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE CALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11257306
Recall Date: Sep 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHEN THE VEHICLE WAS STARTED, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING A WARNING INDICATOR WHO SUGGESTED THAT THE VEHICLE BE TAKEN IMMEDIATELY TO THE NEAREST DEALER. THE CONTACT STATED THAT THE HEADLAMPS AND TURN SIGNALS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO SANFORD HONDA (3130 S. HORNER BOULEVARD, SANFORD, NC 27332) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHEN THE VEHICLE WAS STARTED, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING A WARNING INDICATOR WHO SUGGESTED THAT THE VEHICLE BE TAKEN IMMEDIATELY TO THE NEAREST DEALER. THE CONTACT STATED THAT THE HEADLAMPS AND TURN SIGNALS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO SANFORD HONDA (3130 S. HORNER BOULEVARD, SANFORD, NC 27332) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHEN THE VEHICLE WAS STARTED, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING A WARNING INDICATOR WHO SUGGESTED THAT THE VEHICLE BE TAKEN IMMEDIATELY TO THE NEAREST DEALER. THE CONTACT STATED THAT THE HEADLAMPS AND TURN SIGNALS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO SANFORD HONDA (3130 S. HORNER BOULEVARD, SANFORD, NC 27332) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,400.
Mfg Campaign: 11257461
Recall Date: Sep 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PULSATES ARE WHEN APPLYING BRAKES AT SPEED 40 MOH OR HIGHER. SINCE I NOTICED AND TOOK IT TO THE DEALER AFTER 12.5K MILES THEY WILL NOT COVER THE REPAIR. ACCORDING TO THE ASSOCIATE THIS WILL CONTINUE TO HAPPEN EVERY 12K MILES.
Corrective Action:
BRAKE PULSATES ARE WHEN APPLYING BRAKES AT SPEED 40 MOH OR HIGHER. SINCE I NOTICED AND TOOK IT TO THE DEALER AFTER 12.5K MILES THEY WILL NOT COVER THE REPAIR. ACCORDING TO THE ASSOCIATE THIS WILL CONTINUE TO HAPPEN EVERY 12K MILES.
Additional Notes:
BRAKE PULSATES ARE WHEN APPLYING BRAKES AT SPEED 40 MOH OR HIGHER. SINCE I NOTICED AND TOOK IT TO THE DEALER AFTER 12.5K MILES THEY WILL NOT COVER THE REPAIR. ACCORDING TO THE ASSOCIATE THIS WILL CONTINUE TO HAPPEN EVERY 12K MILES.
Mfg Campaign: 11257124
Recall Date: Sep 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
COLLISION MITIGATION BRAKING SYSTEM WARNING INDICATOR IS VISIBLE ON THE DASH AFTER VEHICLE SHUDDERS AND JERKS, AND ADAPTIVE CRUISE CONTROL BECOMES DISABLED UNTIL THE CAR RESTARTS. THIS HAPPENS WHILE VEHICLE IS IN MOTION AT HIGHWAY SPEEDS, ABOVE 50MPH.
Corrective Action:
COLLISION MITIGATION BRAKING SYSTEM WARNING INDICATOR IS VISIBLE ON THE DASH AFTER VEHICLE SHUDDERS AND JERKS, AND ADAPTIVE CRUISE CONTROL BECOMES DISABLED UNTIL THE CAR RESTARTS. THIS HAPPENS WHILE VEHICLE IS IN MOTION AT HIGHWAY SPEEDS, ABOVE 50MPH.
Additional Notes:
COLLISION MITIGATION BRAKING SYSTEM WARNING INDICATOR IS VISIBLE ON THE DASH AFTER VEHICLE SHUDDERS AND JERKS, AND ADAPTIVE CRUISE CONTROL BECOMES DISABLED UNTIL THE CAR RESTARTS. THIS HAPPENS WHILE VEHICLE IS IN MOTION AT HIGHWAY SPEEDS, ABOVE 50MPH.
Mfg Campaign: 11257150
Recall Date: Sep 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:WIRING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. THE "SERVICE NEEDED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO COVINGTON HONDA (1915 HOT SPRINGS RD, COVINGTON, VA 24426, (800) 234-7853) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DESTROYED BY RODENTS. THE VEHICLE WAS REPAIRED WITH A NEW WIRING HARNESS AND RODENT PROOF TAPE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. THE "SERVICE NEEDED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO COVINGTON HONDA (1915 HOT SPRINGS RD, COVINGTON, VA 24426, (800) 234-7853) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DESTROYED BY RODENTS. THE VEHICLE WAS REPAIRED WITH A NEW WIRING HARNESS AND RODENT PROOF TAPE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO START. THE "SERVICE NEEDED" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO COVINGTON HONDA (1915 HOT SPRINGS RD, COVINGTON, VA 24426, (800) 234-7853) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DESTROYED BY RODENTS. THE VEHICLE WAS REPAIRED WITH A NEW WIRING HARNESS AND RODENT PROOF TAPE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS INVALID.
Mfg Campaign: 11256345
Recall Date: Sep 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Corrective Action:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Additional Notes:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Mfg Campaign: 11255474
Recall Date: Sep 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Corrective Action:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Additional Notes:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Mfg Campaign: 11255474
Recall Date: Sep 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Corrective Action:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Additional Notes:
COLLISION MITIGATION SYSTEM DOES NOT WORK; INITIAL ISSUE WAS WARNING SYSTEMS WENT ON WITH NO ONE IN FRONT OF CAR. SECOND TIME BRAKES WERE APPLIED TO VEHICLE WITH NO ONE IN FRONT OF CAR, LEADING TO CAR INDUCED PANIC STOP ON ROAD, THANKFULLY, NO ONE WAS TRAILING MY CAR AT THAT TIME. HONDA TEST DROVE AND COULD NOT FIND ANYTHING; SINCE THIS IS SPORADIC, THIS WAS NOT SURPRISING. TOLD THEM IT IS A VERY DANGEROUS CONDITION AND THAT THIS IS A WELL DOCUMENTED COMPLAINT ON WEBSITES; THEY TOLD US WE CAN TURN OFF FRONT MITIGATION COLLISION SYSTEM EACH TIME WE DRIVE. REQUESTED DEALERSHIP GENERAL MANAGER TO REPORT THIS CONDITION TO REGIONAL DIRECTOR AT HONDA
Mfg Campaign: 11255474
Recall Date: Sep 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Corrective Action:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Additional Notes:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Mfg Campaign: 11253594
Recall Date: Sep 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Corrective Action:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Additional Notes:
MY 2018 HONDA ACCORD SPORT CRASH MITIGATION SYSTEM IS NOT WORKING CORRECTLY AT HIGHWAY SPEED WITH NO VEHICLES AROUND THE BRAKES APPLY HARD AT TIMES TAKING THE CAR FROM 65 MILES AN HOUR DOWN TO 40 MPH IN JUST A FEW SECONDS ON ONE OCCASION I ALMOST GOT REAR ENDED BY A TRACTOR TRAILER HONDA SAYS THERE'S NOTHING THEY CAN DO ABOUT IT
Mfg Campaign: 11253594
Recall Date: Sep 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Mfg Campaign: 11252956
Recall Date: Sep 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Mfg Campaign: 11252956
Recall Date: Sep 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING INDICATOR ILLUMINATED WHEN THE IGNITION WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE PERFECT AND THE TPMS WAS RESET, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A HONDA DEALER. THE FAILURE MILEAGE WAS 35,000.*JB
Mfg Campaign: 11252956
Recall Date: Sep 3, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2018 HONDA ACCORD BRAKED SPONTANEOUSLY FOR NO REASON. THE WORD BRAKE APPEARS ON THE CONSOLE AND THE CAR ENGAGES THE BRAKES SUDDENLY AND FORCEFULLY. I'VE HAD SEVERAL INCIDENTS AND THERE WERE NO VEHICLES OR OBJECTS IN FRONT OF MY VEHICLE. DURING TWO EPISODES, I WAS DRIVING 40 MPH WHEN MY CAR BRAKED SPONTANEOUSLY- IT CAUSED MY HEAD/NECK TO JERK FORWARD. FORTUNATELY, THE VEHICLES BEHIND ME DID NOT TEAR END ME. I CALLED THE DEALERSHIP. THEY SAID THE BRAKE MITIGATION SYSTEM ENGAGES WHEN DRIVING THROUGH CONSTRUCTION ZONES AND TOLD ME TO TURN OFF THE SYSTEM IN CONSTRUCTION ZONES. HE SAID 'THAT'S HOW THE SYSTEM IS DESIGNED TO WORK'. I WAS NOT IN A CONSTRUCTION ZONE. THIS IS EXTREMELY DANGEROUS. IT APPEARS HONDA IS AWARE OF THE PROBLEM AND IS NOT TAKING STEPS TO CORRECT IT.
Corrective Action:
MY 2018 HONDA ACCORD BRAKED SPONTANEOUSLY FOR NO REASON. THE WORD BRAKE APPEARS ON THE CONSOLE AND THE CAR ENGAGES THE BRAKES SUDDENLY AND FORCEFULLY. I'VE HAD SEVERAL INCIDENTS AND THERE WERE NO VEHICLES OR OBJECTS IN FRONT OF MY VEHICLE. DURING TWO EPISODES, I WAS DRIVING 40 MPH WHEN MY CAR BRAKED SPONTANEOUSLY- IT CAUSED MY HEAD/NECK TO JERK FORWARD. FORTUNATELY, THE VEHICLES BEHIND ME DID NOT TEAR END ME. I CALLED THE DEALERSHIP. THEY SAID THE BRAKE MITIGATION SYSTEM ENGAGES WHEN DRIVING THROUGH CONSTRUCTION ZONES AND TOLD ME TO TURN OFF THE SYSTEM IN CONSTRUCTION ZONES. HE SAID 'THAT'S HOW THE SYSTEM IS DESIGNED TO WORK'. I WAS NOT IN A CONSTRUCTION ZONE. THIS IS EXTREMELY DANGEROUS. IT APPEARS HONDA IS AWARE OF THE PROBLEM AND IS NOT TAKING STEPS TO CORRECT IT.
Additional Notes:
MY 2018 HONDA ACCORD BRAKED SPONTANEOUSLY FOR NO REASON. THE WORD BRAKE APPEARS ON THE CONSOLE AND THE CAR ENGAGES THE BRAKES SUDDENLY AND FORCEFULLY. I'VE HAD SEVERAL INCIDENTS AND THERE WERE NO VEHICLES OR OBJECTS IN FRONT OF MY VEHICLE. DURING TWO EPISODES, I WAS DRIVING 40 MPH WHEN MY CAR BRAKED SPONTANEOUSLY- IT CAUSED MY HEAD/NECK TO JERK FORWARD. FORTUNATELY, THE VEHICLES BEHIND ME DID NOT TEAR END ME. I CALLED THE DEALERSHIP. THEY SAID THE BRAKE MITIGATION SYSTEM ENGAGES WHEN DRIVING THROUGH CONSTRUCTION ZONES AND TOLD ME TO TURN OFF THE SYSTEM IN CONSTRUCTION ZONES. HE SAID 'THAT'S HOW THE SYSTEM IS DESIGNED TO WORK'. I WAS NOT IN A CONSTRUCTION ZONE. THIS IS EXTREMELY DANGEROUS. IT APPEARS HONDA IS AWARE OF THE PROBLEM AND IS NOT TAKING STEPS TO CORRECT IT.
Mfg Campaign: 11252640
Recall Date: Sep 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE'S BACKUP CAMERA SOFTWARE HAS FAILED AGAIN DESPITE BEING "FIXED" ONCE ALREADY. THE VEHICLE WAS RECALLED IN 2018 TO FIX DEFECTIVE SOFTWARE THAT CAUSED THE BACKUP CAMERA TO NOT FUNCTION PROPERLY. THE CAMERA'S COLLISION SENSOR QUIT WORKING AND FAILED TO WARN ME OF OBJECTS IN MY PATH WHEN I WAS BACKING UP. HONDA LOADED NEW SOFTWARE, BUT THE PROBLEM HAS PERSISTED. I TOOK IT BACK TO THE DEALER FOR ANOTHER REPAIR, BUT I GOT THE SAME OLD SONG AND DANCE... "GEE, IT'S WORKING FINE FOR US, AND WE CAN'T FIX IT IF IT AIN'T BROKE!" WELL IT IS BROKEN, AND HONDA WON'T FIX IT. THIS IS A SERIOUS SAFETY ISSUE, AND I HOPE THE NHTSA CAN HELP ME GET IT RESOLVED.
Corrective Action:
MY VEHICLE'S BACKUP CAMERA SOFTWARE HAS FAILED AGAIN DESPITE BEING "FIXED" ONCE ALREADY. THE VEHICLE WAS RECALLED IN 2018 TO FIX DEFECTIVE SOFTWARE THAT CAUSED THE BACKUP CAMERA TO NOT FUNCTION PROPERLY. THE CAMERA'S COLLISION SENSOR QUIT WORKING AND FAILED TO WARN ME OF OBJECTS IN MY PATH WHEN I WAS BACKING UP. HONDA LOADED NEW SOFTWARE, BUT THE PROBLEM HAS PERSISTED. I TOOK IT BACK TO THE DEALER FOR ANOTHER REPAIR, BUT I GOT THE SAME OLD SONG AND DANCE... "GEE, IT'S WORKING FINE FOR US, AND WE CAN'T FIX IT IF IT AIN'T BROKE!" WELL IT IS BROKEN, AND HONDA WON'T FIX IT. THIS IS A SERIOUS SAFETY ISSUE, AND I HOPE THE NHTSA CAN HELP ME GET IT RESOLVED.
Additional Notes:
MY VEHICLE'S BACKUP CAMERA SOFTWARE HAS FAILED AGAIN DESPITE BEING "FIXED" ONCE ALREADY. THE VEHICLE WAS RECALLED IN 2018 TO FIX DEFECTIVE SOFTWARE THAT CAUSED THE BACKUP CAMERA TO NOT FUNCTION PROPERLY. THE CAMERA'S COLLISION SENSOR QUIT WORKING AND FAILED TO WARN ME OF OBJECTS IN MY PATH WHEN I WAS BACKING UP. HONDA LOADED NEW SOFTWARE, BUT THE PROBLEM HAS PERSISTED. I TOOK IT BACK TO THE DEALER FOR ANOTHER REPAIR, BUT I GOT THE SAME OLD SONG AND DANCE... "GEE, IT'S WORKING FINE FOR US, AND WE CAN'T FIX IT IF IT AIN'T BROKE!" WELL IT IS BROKEN, AND HONDA WON'T FIX IT. THIS IS A SERIOUS SAFETY ISSUE, AND I HOPE THE NHTSA CAN HELP ME GET IT RESOLVED.
Mfg Campaign: 11252472
Recall Date: Aug 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 75 MPH AND DECELERATING TO 15 MPH, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IT TOOK THREE TO FIVE SECONDS BEFORE THE VEHICLE ACCELERATED PROPERLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDRICKSBURG (60 S. GATEWAY DR, FREDRICKSBURG, VA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,089. *AS *TR *TT CONSUMER STATED THE SERVICE MANAGER DROVE MY CAR FOR A WEEK. HE DUPLICATED THE PROBLEM. TOLD ME THAT IS THE WAY IT WORKS. HE WILL NOT RETURN MY CALL. HE WILL NOT TELL ME IF HE DUPLICATED THE SAME ON ANOTHER CAR. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 75 MPH AND DECELERATING TO 15 MPH, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IT TOOK THREE TO FIVE SECONDS BEFORE THE VEHICLE ACCELERATED PROPERLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDRICKSBURG (60 S. GATEWAY DR, FREDRICKSBURG, VA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,089. *AS *TR *TT CONSUMER STATED THE SERVICE MANAGER DROVE MY CAR FOR A WEEK. HE DUPLICATED THE PROBLEM. TOLD ME THAT IS THE WAY IT WORKS. HE WILL NOT RETURN MY CALL. HE WILL NOT TELL ME IF HE DUPLICATED THE SAME ON ANOTHER CAR. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 75 MPH AND DECELERATING TO 15 MPH, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IT TOOK THREE TO FIVE SECONDS BEFORE THE VEHICLE ACCELERATED PROPERLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDRICKSBURG (60 S. GATEWAY DR, FREDRICKSBURG, VA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,089. *AS *TR *TT CONSUMER STATED THE SERVICE MANAGER DROVE MY CAR FOR A WEEK. HE DUPLICATED THE PROBLEM. TOLD ME THAT IS THE WAY IT WORKS. HE WILL NOT RETURN MY CALL. HE WILL NOT TELL ME IF HE DUPLICATED THE SAME ON ANOTHER CAR. *JB
Mfg Campaign: 11245304
Recall Date: Aug 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 60 MPH, THE COLLISION MITIGATION SYSTEM WARNING INDICATOR ILLUMINATED AND ACTIVATED WHEN THERE WERE NO VEHICLES IN CLOSE PROXIMITY. THE CONTACT STATED THAT THE VEHICLE BRAKED ABRUPTLY AND THE VEHICLE DECELERATED TO 30 MPH. THE VEHICLE WAS TAKEN TO POHANKA HONDA (LOCATED AT 1772 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743, (301) 899-7800) TO BE DIAGNOSED, BUT THERE WAS NO EVIDENCE OF AN ISSUE WITH THE COLLISION SYSTEM OR THE SENSOR LOCATED ON THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 60 MPH, THE COLLISION MITIGATION SYSTEM WARNING INDICATOR ILLUMINATED AND ACTIVATED WHEN THERE WERE NO VEHICLES IN CLOSE PROXIMITY. THE CONTACT STATED THAT THE VEHICLE BRAKED ABRUPTLY AND THE VEHICLE DECELERATED TO 30 MPH. THE VEHICLE WAS TAKEN TO POHANKA HONDA (LOCATED AT 1772 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743, (301) 899-7800) TO BE DIAGNOSED, BUT THERE WAS NO EVIDENCE OF AN ISSUE WITH THE COLLISION SYSTEM OR THE SENSOR LOCATED ON THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 60 MPH, THE COLLISION MITIGATION SYSTEM WARNING INDICATOR ILLUMINATED AND ACTIVATED WHEN THERE WERE NO VEHICLES IN CLOSE PROXIMITY. THE CONTACT STATED THAT THE VEHICLE BRAKED ABRUPTLY AND THE VEHICLE DECELERATED TO 30 MPH. THE VEHICLE WAS TAKEN TO POHANKA HONDA (LOCATED AT 1772 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743, (301) 899-7800) TO BE DIAGNOSED, BUT THERE WAS NO EVIDENCE OF AN ISSUE WITH THE COLLISION SYSTEM OR THE SENSOR LOCATED ON THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11244936
Recall Date: Aug 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Corrective Action:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Additional Notes:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Mfg Campaign: 11244290
Recall Date: Aug 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Corrective Action:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Additional Notes:
HONDA'S COLLISION MITIGATION SYSTEM SHUTS DOWN, DISALLOWING CRUISE CONTROL AND ALL SAFETY FEATURES THAT ARE INCLUDED IN THE COLLISION MITIGATION SYSTEM. DEALER CANNOT FIND CAUSE. TURNING OFF THE CAR AND RESTARTING IT RESETS IT, BUT WHEN IT TURNS OFF, THERE IS NO CLEAR FACTOR AS TO WHY IT HAPPENED. THERE IS A SAFETY RISK IF YOU ARE USING CRUISE CONTROL, AS IT COULD FAIL TO BRAKE WHEN THE CAR IN FRONT OF YOU SLOWS DOWN. IT HAS HAPPENED 4 OR 5 TIMES IN THE PAST 8 MONTHS SINCE I BOUGHT IT BRAND NEW.
Mfg Campaign: 11244290
Recall Date: Aug 15, 2019
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