Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Corrective Action:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Additional Notes:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Mfg Campaign: 11643129
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Corrective Action:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Additional Notes:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Mfg Campaign: 11643129
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Corrective Action:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Additional Notes:
Driving truck at highway speed and went to pass a group of slower vehicles on my right. I increased speed to 75 mph and the engine stopped and I had no acceleration. Engine would not shift into Neutral and would not restart. I coasted off to an exit ramp and the truck stopped in the middle of it blocking traffic for about an hour. Highway Patrol was on site to help direct traffic through the intersection of the off ramp and side road. We sat for approximately an hour before a tow truck could get us out of the intersection. The truck transmission was locked tight and the tow truck had to put the back wheel on skates to move it. I had to pay $175.00 to this tow truck company to move me approximately 200 yards to a local restaurant where we waited for the GMC provided tow service to arrive. GMC provided tow truck would only tow to nearest dealership which was in Weimer, TX. At the time of failure there was no warning. The truck just shut down making loud wining noises since the transmission was still in gear. This was an extremely stressful event and I was worried that someone was going to strike us at highway speed from the rear. Traffic was heavy that day on [XXX] heading [XXX] towards San Antonio and most left lane speeds were 75-80 mph and bumper to bumper traffic. The GMC Dealer in Weimer was very professional and inspected the engine on Dec 2nd notifying me that is was a total failure and would need to be replaced under warranty. The dealer had a new engine in hand within a few days and the truck was repaired with two weeks. I had a couple other issues with the OnStar system and the wireless after I picked up the truck and drive it home. I returned it to the dealer and proper parts were ordered to replace a bad control module that had failed during the engine failure. It took some additional time on my own after this was replaced to get my OnStar account back up and running correctly. This truck also had "tailgate drop" issues that the dealer fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Mfg Campaign: 11643129
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642872
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1) [XXX] - Was driving on the interstate at 65 - 70 mph when the truck suddenly shut off and shifted to neutral. I was in the far left lane and had to coast thru 2 lanes of high speed traffic to the right shoulder before the truck stopped coasting. Once I coasted to a stop on the right shoulder of the interstate, I tried to crank the truck up a couple of times and it finally cranked and I proceeded on to my destination. When I reached my destination and was attempting to park, the truck shut off again and would not crank after that. I then called roadside assistance to send a wrecker and take it to my local GMC dealer in Montgomery, Alabama. 2) My safety and others was put at risk when the truck, without warning, shut off and lost power while driving at 65-70 mph in heavy interstate traffic causing the truck to suddenly decrease speed and having to maneuver through traffic , without power, while coasting to the side of the road. 3) [XXX] - The service department at Mullinax GMC in Montgomery, Alabama called me about a week later to say the engine had "LOCKED UP" and that they had contacted GMC to begin the process of getting it fixed. They indicated that this was not uncommon with this model truck, and that it happens sometimes. 4) There were absolutely no warning lamps, messages, sounds or any other symptoms of the problem prior to the engine failure. I was caught completely off guard when the engine shut off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642872
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2023 6.2L V8 GMC AT4. I have ~ 27,000 miles on the truck. On 2/1/2025, I was driving down the interstate going 78 mph and I lost all power to the truck. This was a MAJOR safety issue because I could only "coast" to a stop. I fortunately was able to get to the emergency lane and call a tow truck. I put others at risk because I had no choice but to move over. I had my truck towed to Brookfield Buick GMC dealership. Because I had no power, I had no HEAT. I sat for 1.5 hours before a tow truck could come to me. I was freezing because it was 20 degrees outside. The dealership told me that I had massive engine failure "seizure", which will require a NEW engine. I had no warning lamps or messages prior to the failure. This was a BIG safety issue and I'm fortunate I didn't get injured.
Corrective Action:
I have a 2023 6.2L V8 GMC AT4. I have ~ 27,000 miles on the truck. On 2/1/2025, I was driving down the interstate going 78 mph and I lost all power to the truck. This was a MAJOR safety issue because I could only "coast" to a stop. I fortunately was able to get to the emergency lane and call a tow truck. I put others at risk because I had no choice but to move over. I had my truck towed to Brookfield Buick GMC dealership. Because I had no power, I had no HEAT. I sat for 1.5 hours before a tow truck could come to me. I was freezing because it was 20 degrees outside. The dealership told me that I had massive engine failure "seizure", which will require a NEW engine. I had no warning lamps or messages prior to the failure. This was a BIG safety issue and I'm fortunate I didn't get injured.
Additional Notes:
I have a 2023 6.2L V8 GMC AT4. I have ~ 27,000 miles on the truck. On 2/1/2025, I was driving down the interstate going 78 mph and I lost all power to the truck. This was a MAJOR safety issue because I could only "coast" to a stop. I fortunately was able to get to the emergency lane and call a tow truck. I put others at risk because I had no choice but to move over. I had my truck towed to Brookfield Buick GMC dealership. Because I had no power, I had no HEAT. I sat for 1.5 hours before a tow truck could come to me. I was freezing because it was 20 degrees outside. The dealership told me that I had massive engine failure "seizure", which will require a NEW engine. I had no warning lamps or messages prior to the failure. This was a BIG safety issue and I'm fortunate I didn't get injured.
Mfg Campaign: 11642888
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Corrective Action:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Additional Notes:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Mfg Campaign: 11642925
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Corrective Action:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Additional Notes:
The tailgate on my truck opened while I was driving and I was unaware until I got to my destination. I had a utility trailer attached at the time and my tailgate was damaged from the jack on the trailer. I thought maybe I didn't latch the tailgate but it has been several days since I opened it. The following day the tailgate dropped two more times in less than a mile. I see there is a service bulletin and recall on most GM models but my truck is not included. I made a service appointment at my local dealership for them to inspect. The service writer already stated that my truck has no open recalls. I feel this is a safety issue first and second my truck has body damage. I use my truck as a truck and usually have stuff in the bed. My truck is completely stock with no modifications except a GMC bed cover that I purchased at the dealership. I'm hoping for the best on Monday 2/17/25 when I take my truck in to be inspected.
Mfg Campaign: 11642925
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the vehicle into service at McKinney GMC Buick in McKinney, TX. Two days later I get a call stating that engine needs to be replaced due to bearing failure and excessive metal in oil and oil filter. Which damaged the engine and is not repairable. The service center informed that this is common with my 6.2 L V8 and there are four other trucks same issues. The engine is on back order and don't know when I will be able to get my vehicle back. This appears to be a known issue for GMC and they are not telling people who could be in danger on road at any moment without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the vehicle into service at McKinney GMC Buick in McKinney, TX. Two days later I get a call stating that engine needs to be replaced due to bearing failure and excessive metal in oil and oil filter. Which damaged the engine and is not repairable. The service center informed that this is common with my 6.2 L V8 and there are four other trucks same issues. The engine is on back order and don't know when I will be able to get my vehicle back. This appears to be a known issue for GMC and they are not telling people who could be in danger on road at any moment without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I started my truck on [XXX] and after driving less than 3 miles the check engine light came on and then light for traction control needs service came on. I stopped and notice engine was idling weird. So I called dealer and they recommended I bring in. I proceeded to drive but could not drive over 40 mph as the engine would not idle past that and started hearing clicking noises. I slowly get the vehicle into service at McKinney GMC Buick in McKinney, TX. Two days later I get a call stating that engine needs to be replaced due to bearing failure and excessive metal in oil and oil filter. Which damaged the engine and is not repairable. The service center informed that this is common with my 6.2 L V8 and there are four other trucks same issues. The engine is on back order and don't know when I will be able to get my vehicle back. This appears to be a known issue for GMC and they are not telling people who could be in danger on road at any moment without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642593
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Corrective Action:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Additional Notes:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Mfg Campaign: 11642637
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Corrective Action:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Additional Notes:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Mfg Campaign: 11642637
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Corrective Action:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Additional Notes:
Complete engine failure while driving on interstate. Vehicle went into neutral. After rolling to a stop on highway. Vehicle would not go into gear. Tow was unable to put vehicle into saftey mode and had to drag vehicle onto tow bed. At dealership techs were also unable to get vehicle to turn on or go into gear. Dealer advised the engine was complete seized. This happened while traveling on the highway there was no warning or signs of something being wrong. Vehicle simply lost all power and went into neutral while traveling 70mph with 37k on the odometer.
Mfg Campaign: 11642637
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure.
Corrective Action:
Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure.
Additional Notes:
Traveling on the interstate at highway speeds of 75mph and the engine spun a bearing resulting in complete engine failure.
Mfg Campaign: 11642134
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again.
Corrective Action:
Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again.
Additional Notes:
Valve Body failure. Truck rear wheels lockup during failure as transmission was unable to get past 6 gear, sending truck into limp mode at highway speeds. Codes P0700 & P0747, no issues before failure. Dealership has replaced the Valve Body, but the part number model MQC part# 24065353 has not been redesigned and feel this will be a continuous issues to saftey not knowing when it will fail again.
Mfg Campaign: 11642313
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My engine started knocking while on vacation in Indiana (I live in TX) I took it to dealer [XXX] and it was diagnosed with bearing failure. Engine "ordered" on [XXX]. It is currently [XXX] still with no ETA for new engine. Stuck with a small/standard SUV (chevy equinox) for rental in place of my $74,845 Truck which is not a large enough vehicle for my daily usage, but no solutions or help added from GM customer service or dealership. There were no warning signs other that me hearing the noise. My GM app still states no current issues with your vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11641669
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 28,000 miles and driving at highway speed, the 6.2L engine suddenly seized.
Corrective Action:
At 28,000 miles and driving at highway speed, the 6.2L engine suddenly seized.
Additional Notes:
At 28,000 miles and driving at highway speed, the 6.2L engine suddenly seized.
Mfg Campaign: 11641845
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The trucks engine completely shut down while going approximately 60 MPH while merging onto the highway. The trucks dash flashed multiple times, a ticking noise was heard, it put itself in neutral, and shut the engine off. All power was lost. I did still have brakes. Safety was a concern as there was a vehicle behind me entering the highway too. Cars to my left as well passing at highway speeds. Once I got the vehicle stopped on the shoulder of the highway it put itself in park. It would not restart. The vehicle was towed to a local GMC dealer. There were no warning lights of any kind that came on. No indication that there was a problem. A couple days later I was informed that the truck would need an entire new engine upon inspection. I was also told by the dealer that the truck had no oil at all in it. The engine consumed it internally by their evaluation.
Corrective Action:
The trucks engine completely shut down while going approximately 60 MPH while merging onto the highway. The trucks dash flashed multiple times, a ticking noise was heard, it put itself in neutral, and shut the engine off. All power was lost. I did still have brakes. Safety was a concern as there was a vehicle behind me entering the highway too. Cars to my left as well passing at highway speeds. Once I got the vehicle stopped on the shoulder of the highway it put itself in park. It would not restart. The vehicle was towed to a local GMC dealer. There were no warning lights of any kind that came on. No indication that there was a problem. A couple days later I was informed that the truck would need an entire new engine upon inspection. I was also told by the dealer that the truck had no oil at all in it. The engine consumed it internally by their evaluation.
Additional Notes:
The trucks engine completely shut down while going approximately 60 MPH while merging onto the highway. The trucks dash flashed multiple times, a ticking noise was heard, it put itself in neutral, and shut the engine off. All power was lost. I did still have brakes. Safety was a concern as there was a vehicle behind me entering the highway too. Cars to my left as well passing at highway speeds. Once I got the vehicle stopped on the shoulder of the highway it put itself in park. It would not restart. The vehicle was towed to a local GMC dealer. There were no warning lights of any kind that came on. No indication that there was a problem. A couple days later I was informed that the truck would need an entire new engine upon inspection. I was also told by the dealer that the truck had no oil at all in it. The engine consumed it internally by their evaluation.
Mfg Campaign: 11641087
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Corrective Action:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Additional Notes:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Mfg Campaign: 11641203
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Corrective Action:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Additional Notes:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Mfg Campaign: 11641203
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Corrective Action:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Additional Notes:
While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It has always been serviced by GM.
Mfg Campaign: 11641203
Recall Date: Feb 6, 2025
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