Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While idling, I noticed a knocking sound. Dealership found that rockers on both banks not rotating from lifter failure. Dealership replaced both lifter banks. Luckily this was caught early and was corrected for engine failure.
Corrective Action:
While idling, I noticed a knocking sound. Dealership found that rockers on both banks not rotating from lifter failure. Dealership replaced both lifter banks. Luckily this was caught early and was corrected for engine failure.
Additional Notes:
While idling, I noticed a knocking sound. Dealership found that rockers on both banks not rotating from lifter failure. Dealership replaced both lifter banks. Luckily this was caught early and was corrected for engine failure.
Mfg Campaign: 11640983
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine.
Corrective Action:
L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine.
Additional Notes:
L87 engine locked up while driving dwon the highway. I have been waiting 7 weeks for a replacement engine.
Mfg Campaign: 11640413
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises.
Corrective Action:
The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises.
Additional Notes:
The engine failed with 15,000 miles on it. No warning lights ever came on. Had the oil changed several days prior. Lost power, but was able to drive to the dealer, but making weird noises.
Mfg Campaign: 11640443
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On Wednesday December 4th 2024 at 5:45 am on my drive to work my engine shut down, truck electronically shifted into neutral, and notified me to restart my engine. After I rolled to a stop in a safe area off the main road i tried to restart my engine, with no success. I then called my local dealership to inform them of the issue, and they instructed me to call OnStar and have them setup a tow to their facility. Once the vehicle was delivered it took the dealership 24 hours to determine that the engine had locked up and a replacement was needed. It has now been almost 2 months with no update on my truck or the replacement engine.
Corrective Action:
On Wednesday December 4th 2024 at 5:45 am on my drive to work my engine shut down, truck electronically shifted into neutral, and notified me to restart my engine. After I rolled to a stop in a safe area off the main road i tried to restart my engine, with no success. I then called my local dealership to inform them of the issue, and they instructed me to call OnStar and have them setup a tow to their facility. Once the vehicle was delivered it took the dealership 24 hours to determine that the engine had locked up and a replacement was needed. It has now been almost 2 months with no update on my truck or the replacement engine.
Additional Notes:
On Wednesday December 4th 2024 at 5:45 am on my drive to work my engine shut down, truck electronically shifted into neutral, and notified me to restart my engine. After I rolled to a stop in a safe area off the main road i tried to restart my engine, with no success. I then called my local dealership to inform them of the issue, and they instructed me to call OnStar and have them setup a tow to their facility. Once the vehicle was delivered it took the dealership 24 hours to determine that the engine had locked up and a replacement was needed. It has now been almost 2 months with no update on my truck or the replacement engine.
Mfg Campaign: 11639825
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road. I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight!
Corrective Action:
Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road. I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight!
Additional Notes:
Was driving my 2023 GMC Sierra in a mild snowstorm after leaving the grocery store and heading home. It was about 10 minutes after dark and it has just started snowing. I was only 5 minutes down the road and the visibility in front of me suddenly & drastically declined. I could barely see the road. I could barely make out anywhere to turn out to. Once pulled over, I walked to the front of the truck and the headlights AND fog lights were completely covered in snow. I wiped them off with my hand and could then see great again. Well, 5ish minutes down the road again and they were back to completely covered. Twice I wasn't able to pull over, due to the steep terrain and no shoulder so, I had to push on, traveling at no more than 4MPH. And getting out during one of the 7 cleanings, I almost slipped and fell. It took me 48 minutes to get home. A trip that usually takes 25! The HID headlights on my other truck don't have this problem. And the aftermarket LED headlights on another vehicle of mine have built in heating elements. You would think the OEM would've thought of this option but, they don't offer it! If it wasn't for my 20+ years experience of driving in the snow, I would've been left stranded or wrecked/totalled the truck due to this major safety oversight!
Mfg Campaign: 11640012
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While under light acceleration, the vehicle violently down shifts causing the rear wheels to briefly lock up around 45mph. The vehicle traction control activates on dry road way but no check engine light is displayed. The dealership claims the valve body in the transmission is to blame and has a three month back order due to several vehicles with the same failure. The safety issue could be when the rear wheels breifly lock up during wet or slippery conditions and could cause the vehicle to lose control causing a crash.
Corrective Action:
While under light acceleration, the vehicle violently down shifts causing the rear wheels to briefly lock up around 45mph. The vehicle traction control activates on dry road way but no check engine light is displayed. The dealership claims the valve body in the transmission is to blame and has a three month back order due to several vehicles with the same failure. The safety issue could be when the rear wheels breifly lock up during wet or slippery conditions and could cause the vehicle to lose control causing a crash.
Additional Notes:
While under light acceleration, the vehicle violently down shifts causing the rear wheels to briefly lock up around 45mph. The vehicle traction control activates on dry road way but no check engine light is displayed. The dealership claims the valve body in the transmission is to blame and has a three month back order due to several vehicles with the same failure. The safety issue could be when the rear wheels breifly lock up during wet or slippery conditions and could cause the vehicle to lose control causing a crash.
Mfg Campaign: 11639746
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,750.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,750.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving on two occasions at 60 MPH, the vehicle stalled. The vehicle was restarted after the first failure but was unable to restart after the second failure. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,750.
Mfg Campaign: 11639273
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2023 GMC Sierra pickup (26,634 miles) while towing a trailer. I also had three of my children with me. I was in the fast lane doing approximately 65 miles per hour when the vehicle suddenly started to lose power. The Low Oil Pressure light came on the engine started to make a banging sound. Then the vehicle said to turn it off. We immediately started working our way across three lanes of very busy traffic to get to the side of the road. We were almost hit by several semi-trucks and barely made it to the side of the road as the engine turned off. We could not get the truck to start again. It also would not go into neutral. We were in a very dangerous position due to semi-trucks going by us at a very high rate of speed. I had to call a friend to come get my children because I was fearful, we were going to be hit. An officer luckily came by and assisted us. The engine was replaced with a remanufactured engine by the dealer. The technician who worked on the truck said that the bearings failed causing the engine to fail.
Corrective Action:
I was driving my 2023 GMC Sierra pickup (26,634 miles) while towing a trailer. I also had three of my children with me. I was in the fast lane doing approximately 65 miles per hour when the vehicle suddenly started to lose power. The Low Oil Pressure light came on the engine started to make a banging sound. Then the vehicle said to turn it off. We immediately started working our way across three lanes of very busy traffic to get to the side of the road. We were almost hit by several semi-trucks and barely made it to the side of the road as the engine turned off. We could not get the truck to start again. It also would not go into neutral. We were in a very dangerous position due to semi-trucks going by us at a very high rate of speed. I had to call a friend to come get my children because I was fearful, we were going to be hit. An officer luckily came by and assisted us. The engine was replaced with a remanufactured engine by the dealer. The technician who worked on the truck said that the bearings failed causing the engine to fail.
Additional Notes:
I was driving my 2023 GMC Sierra pickup (26,634 miles) while towing a trailer. I also had three of my children with me. I was in the fast lane doing approximately 65 miles per hour when the vehicle suddenly started to lose power. The Low Oil Pressure light came on the engine started to make a banging sound. Then the vehicle said to turn it off. We immediately started working our way across three lanes of very busy traffic to get to the side of the road. We were almost hit by several semi-trucks and barely made it to the side of the road as the engine turned off. We could not get the truck to start again. It also would not go into neutral. We were in a very dangerous position due to semi-trucks going by us at a very high rate of speed. I had to call a friend to come get my children because I was fearful, we were going to be hit. An officer luckily came by and assisted us. The engine was replaced with a remanufactured engine by the dealer. The technician who worked on the truck said that the bearings failed causing the engine to fail.
Mfg Campaign: 11639293
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My check engine light came on so I stopped at a dealership to have it checked out. The dealership in Louisiana said it just needed to be updated. So I made the trip to Laredo, Texas to go to work. The next day the truck went into reduced acceleration and nearly caused me to wreck on the interstate. I had the vehichle towed to the closest GMV dealership. It turns out these vehicles have a faulty engine coolant control valve. The part is on national back order with no ETA. GMC is knowingly allow their customers to operate the trucks with this part that is know to fail. I am currently stranded in South Texas and I will have to purchase a rental vehicle to get back home to Louisiana. GMC will not help me at all with this situation.
Corrective Action:
My check engine light came on so I stopped at a dealership to have it checked out. The dealership in Louisiana said it just needed to be updated. So I made the trip to Laredo, Texas to go to work. The next day the truck went into reduced acceleration and nearly caused me to wreck on the interstate. I had the vehichle towed to the closest GMV dealership. It turns out these vehicles have a faulty engine coolant control valve. The part is on national back order with no ETA. GMC is knowingly allow their customers to operate the trucks with this part that is know to fail. I am currently stranded in South Texas and I will have to purchase a rental vehicle to get back home to Louisiana. GMC will not help me at all with this situation.
Additional Notes:
My check engine light came on so I stopped at a dealership to have it checked out. The dealership in Louisiana said it just needed to be updated. So I made the trip to Laredo, Texas to go to work. The next day the truck went into reduced acceleration and nearly caused me to wreck on the interstate. I had the vehichle towed to the closest GMV dealership. It turns out these vehicles have a faulty engine coolant control valve. The part is on national back order with no ETA. GMC is knowingly allow their customers to operate the trucks with this part that is know to fail. I am currently stranded in South Texas and I will have to purchase a rental vehicle to get back home to Louisiana. GMC will not help me at all with this situation.
Mfg Campaign: 11639438
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
During a drive home from dinner, my truck engine completely turned off. I was driving around 25 mph at the time. Car when into neutral and I pulled to the side of the road. Tried to restart the truck, but couldn't not. I had to have the car towed to a dealer. Just got confirmation that my I need a new engine. Then I found that the NHTSA is investigating GMC for this very reason, so I thought I'd file a complaint. * My truck is currently at the dealership, so it is not available for inspection. * While I didn't feel my safety was at risk, If I was driving on a major highway, I may have felt differently. * Yes, problem has been confirmed by a dealership. * Vehicle has not been inspected by anyone other than the dealer. * The check engine light came on at the beginning of the drive, engine failed ~10 min later.
Corrective Action:
During a drive home from dinner, my truck engine completely turned off. I was driving around 25 mph at the time. Car when into neutral and I pulled to the side of the road. Tried to restart the truck, but couldn't not. I had to have the car towed to a dealer. Just got confirmation that my I need a new engine. Then I found that the NHTSA is investigating GMC for this very reason, so I thought I'd file a complaint. * My truck is currently at the dealership, so it is not available for inspection. * While I didn't feel my safety was at risk, If I was driving on a major highway, I may have felt differently. * Yes, problem has been confirmed by a dealership. * Vehicle has not been inspected by anyone other than the dealer. * The check engine light came on at the beginning of the drive, engine failed ~10 min later.
Additional Notes:
During a drive home from dinner, my truck engine completely turned off. I was driving around 25 mph at the time. Car when into neutral and I pulled to the side of the road. Tried to restart the truck, but couldn't not. I had to have the car towed to a dealer. Just got confirmation that my I need a new engine. Then I found that the NHTSA is investigating GMC for this very reason, so I thought I'd file a complaint. * My truck is currently at the dealership, so it is not available for inspection. * While I didn't feel my safety was at risk, If I was driving on a major highway, I may have felt differently. * Yes, problem has been confirmed by a dealership. * Vehicle has not been inspected by anyone other than the dealer. * The check engine light came on at the beginning of the drive, engine failed ~10 min later.
Mfg Campaign: 11639113
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck has 12k miles on it and a week ago a bearing rod in the engine failed without warning. An engine should not have significant issues like this after only 12k miles of use. The truck is now with Williams Buick GMC in Charlotte, NC and waiting for a replacement engine.
Corrective Action:
The truck has 12k miles on it and a week ago a bearing rod in the engine failed without warning. An engine should not have significant issues like this after only 12k miles of use. The truck is now with Williams Buick GMC in Charlotte, NC and waiting for a replacement engine.
Additional Notes:
The truck has 12k miles on it and a week ago a bearing rod in the engine failed without warning. An engine should not have significant issues like this after only 12k miles of use. The truck is now with Williams Buick GMC in Charlotte, NC and waiting for a replacement engine.
Mfg Campaign: 11638769
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck without warning the motor seized and stranded me in the side of a major route. This happened while driving 55mph and lost power and coasted to side of road.
Corrective Action:
My truck without warning the motor seized and stranded me in the side of a major route. This happened while driving 55mph and lost power and coasted to side of road.
Additional Notes:
My truck without warning the motor seized and stranded me in the side of a major route. This happened while driving 55mph and lost power and coasted to side of road.
Mfg Campaign: 11638502
Recall Date: Jan 25, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown , I don’t know why are your recalls module
Corrective Action:
Unknown , I don’t know why are your recalls module
Additional Notes:
Unknown , I don’t know why are your recalls module
Mfg Campaign: 11638440
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Unknown , I don’t know why are your recalls module
Corrective Action:
Unknown , I don’t know why are your recalls module
Additional Notes:
Unknown , I don’t know why are your recalls module
Mfg Campaign: 11638440
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown , I don’t know why are your recalls module
Corrective Action:
Unknown , I don’t know why are your recalls module
Additional Notes:
Unknown , I don’t know why are your recalls module
Mfg Campaign: 11638440
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my pickup to my farm. I was on a 4 lane divided highway, when i pulled into the left turning lane my pickup just randomly said "press Start/Stop button" so I stupidly did. The vehicle then shutoff or was already shutoff, I am not sure. There was no warning sign, dash lights, or weird engine noises. I would later learn the engine just blew up. The vehicle would not refire and I was forced to sit in the turning lane for 5 hours waiting for a tow truck. The highway was very busy and vehicles were buzzing past me constantly. Not a safe place to be at all! I could not get the vehicle into neutral or remove the parking brake. Multiple highway patrol officers stopped to help me and try to get the vehicle into neutral so we could pull it off the side of the highway to no avail. I crawled underneath the vehicle and disconnected the drive shaft, but then had no way of removing the parking brake. After many hours of waiting a tow truck showed up and my 1 year old pickup was drug onto it skidding the rear tires. The engine had around 12,000 miles. The vehicle went to a GM dealership for 4 weeks and got a new engine installed.
Corrective Action:
I was driving my pickup to my farm. I was on a 4 lane divided highway, when i pulled into the left turning lane my pickup just randomly said "press Start/Stop button" so I stupidly did. The vehicle then shutoff or was already shutoff, I am not sure. There was no warning sign, dash lights, or weird engine noises. I would later learn the engine just blew up. The vehicle would not refire and I was forced to sit in the turning lane for 5 hours waiting for a tow truck. The highway was very busy and vehicles were buzzing past me constantly. Not a safe place to be at all! I could not get the vehicle into neutral or remove the parking brake. Multiple highway patrol officers stopped to help me and try to get the vehicle into neutral so we could pull it off the side of the highway to no avail. I crawled underneath the vehicle and disconnected the drive shaft, but then had no way of removing the parking brake. After many hours of waiting a tow truck showed up and my 1 year old pickup was drug onto it skidding the rear tires. The engine had around 12,000 miles. The vehicle went to a GM dealership for 4 weeks and got a new engine installed.
Additional Notes:
I was driving my pickup to my farm. I was on a 4 lane divided highway, when i pulled into the left turning lane my pickup just randomly said "press Start/Stop button" so I stupidly did. The vehicle then shutoff or was already shutoff, I am not sure. There was no warning sign, dash lights, or weird engine noises. I would later learn the engine just blew up. The vehicle would not refire and I was forced to sit in the turning lane for 5 hours waiting for a tow truck. The highway was very busy and vehicles were buzzing past me constantly. Not a safe place to be at all! I could not get the vehicle into neutral or remove the parking brake. Multiple highway patrol officers stopped to help me and try to get the vehicle into neutral so we could pull it off the side of the highway to no avail. I crawled underneath the vehicle and disconnected the drive shaft, but then had no way of removing the parking brake. After many hours of waiting a tow truck showed up and my 1 year old pickup was drug onto it skidding the rear tires. The engine had around 12,000 miles. The vehicle went to a GM dealership for 4 weeks and got a new engine installed.
Mfg Campaign: 11637897
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX], in the middle of a 600 mile road trip from Idaho to Southern Nevada, the engine failed in our 2023 GMC Sierra with just 23,060 miles on the odometer. We stopped for fuel and upon restarting the engine to continue on our trip, the engine was making a harsh metal on metal knocking. We called for a tow instead of driving further. The truck was towed 242 miles to the nearest dealership (GM Roadside refused to do the tow since it was 42 miles outside of their limit) by our AAA membership. The dealership in Las Vegas took 5-1/2 weeks to look at the truck to determine what had failed. They pulled the oil pan and found that the rod bearings for the #1 and #2 rods had failed. If we had continued on, the rods would have seized and would have lost power to the brakes and steering. It's been nearly three months now, and we have no resolution from GM. They have agreed to a "repurchase" on the truck, but we have not been able to get any details on the buy-back for over three weeks. We are still waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], in the middle of a 600 mile road trip from Idaho to Southern Nevada, the engine failed in our 2023 GMC Sierra with just 23,060 miles on the odometer. We stopped for fuel and upon restarting the engine to continue on our trip, the engine was making a harsh metal on metal knocking. We called for a tow instead of driving further. The truck was towed 242 miles to the nearest dealership (GM Roadside refused to do the tow since it was 42 miles outside of their limit) by our AAA membership. The dealership in Las Vegas took 5-1/2 weeks to look at the truck to determine what had failed. They pulled the oil pan and found that the rod bearings for the #1 and #2 rods had failed. If we had continued on, the rods would have seized and would have lost power to the brakes and steering. It's been nearly three months now, and we have no resolution from GM. They have agreed to a "repurchase" on the truck, but we have not been able to get any details on the buy-back for over three weeks. We are still waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], in the middle of a 600 mile road trip from Idaho to Southern Nevada, the engine failed in our 2023 GMC Sierra with just 23,060 miles on the odometer. We stopped for fuel and upon restarting the engine to continue on our trip, the engine was making a harsh metal on metal knocking. We called for a tow instead of driving further. The truck was towed 242 miles to the nearest dealership (GM Roadside refused to do the tow since it was 42 miles outside of their limit) by our AAA membership. The dealership in Las Vegas took 5-1/2 weeks to look at the truck to determine what had failed. They pulled the oil pan and found that the rod bearings for the #1 and #2 rods had failed. If we had continued on, the rods would have seized and would have lost power to the brakes and steering. It's been nearly three months now, and we have no resolution from GM. They have agreed to a "repurchase" on the truck, but we have not been able to get any details on the buy-back for over three weeks. We are still waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638046
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Going down beltway at 80mph on November 18 2024 the vehicle lost engine power. I had to drift vehicle across 3 lanes to shoulder and called tow truck to take to dealership. The dealership informed me that the engine had went bad and needed to be replaced. The vehicle had 63k miles on it and was out of warranty and they want me to pay 4k to replace.
Corrective Action:
Going down beltway at 80mph on November 18 2024 the vehicle lost engine power. I had to drift vehicle across 3 lanes to shoulder and called tow truck to take to dealership. The dealership informed me that the engine had went bad and needed to be replaced. The vehicle had 63k miles on it and was out of warranty and they want me to pay 4k to replace.
Additional Notes:
Going down beltway at 80mph on November 18 2024 the vehicle lost engine power. I had to drift vehicle across 3 lanes to shoulder and called tow truck to take to dealership. The dealership informed me that the engine had went bad and needed to be replaced. The vehicle had 63k miles on it and was out of warranty and they want me to pay 4k to replace.
Mfg Campaign: 11637546
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THERE WAS NOISE IN THE ENGINE AREA AND AFTER TRUCK STALLED
Corrective Action:
THERE WAS NOISE IN THE ENGINE AREA AND AFTER TRUCK STALLED
Additional Notes:
THERE WAS NOISE IN THE ENGINE AREA AND AFTER TRUCK STALLED
Mfg Campaign: 11637237
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving along the freeway with my family of five. There were no warning lamps. There was an odd noise for about 10 seconds, and then the engine completely seized/locked up. I lost all ability to use the engine. I was able to come across three lanes of traffic, thankfully, without hitting anything without the ability to accelerate. GMC dealership inspected the car the next day. The engine is completely seized up. They are replacing the entire engine, but it has been a month without my car. They still do not have the parts available. We are fortunate. There were no other cars around us and I was able to steer to the Berm Across three lanes. This could’ve caused a catastrophic accident for my family.
Corrective Action:
I was driving along the freeway with my family of five. There were no warning lamps. There was an odd noise for about 10 seconds, and then the engine completely seized/locked up. I lost all ability to use the engine. I was able to come across three lanes of traffic, thankfully, without hitting anything without the ability to accelerate. GMC dealership inspected the car the next day. The engine is completely seized up. They are replacing the entire engine, but it has been a month without my car. They still do not have the parts available. We are fortunate. There were no other cars around us and I was able to steer to the Berm Across three lanes. This could’ve caused a catastrophic accident for my family.
Additional Notes:
I was driving along the freeway with my family of five. There were no warning lamps. There was an odd noise for about 10 seconds, and then the engine completely seized/locked up. I lost all ability to use the engine. I was able to come across three lanes of traffic, thankfully, without hitting anything without the ability to accelerate. GMC dealership inspected the car the next day. The engine is completely seized up. They are replacing the entire engine, but it has been a month without my car. They still do not have the parts available. We are fortunate. There were no other cars around us and I was able to steer to the Berm Across three lanes. This could’ve caused a catastrophic accident for my family.
Mfg Campaign: 11637307
Recall Date: Jan 21, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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