Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The motor quit while traveling on the highway. There were no warning signs. No noises, lights, smoke, smell, etc. It just quit. I was able to steer closer to the side of the road while it coasted to a stop, but it was difficult. After the vehicle coasted to a stop and it would not restart. The electronics appeared to work (radio, signals, lights) but found that they would not turn off. It has been confirmed that the engine has completely failed by the dealer. No traffic was affected, but it could have been.
Corrective Action:
The motor quit while traveling on the highway. There were no warning signs. No noises, lights, smoke, smell, etc. It just quit. I was able to steer closer to the side of the road while it coasted to a stop, but it was difficult. After the vehicle coasted to a stop and it would not restart. The electronics appeared to work (radio, signals, lights) but found that they would not turn off. It has been confirmed that the engine has completely failed by the dealer. No traffic was affected, but it could have been.
Additional Notes:
The motor quit while traveling on the highway. There were no warning signs. No noises, lights, smoke, smell, etc. It just quit. I was able to steer closer to the side of the road while it coasted to a stop, but it was difficult. After the vehicle coasted to a stop and it would not restart. The electronics appeared to work (radio, signals, lights) but found that they would not turn off. It has been confirmed that the engine has completely failed by the dealer. No traffic was affected, but it could have been.
Mfg Campaign: 11651503
Recall Date: Mar 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving home from work, my engine, with only 20k miles on it, started to make noise. I immediately got off the highway at the next exit and as soon as I came to a stop the engine noise got even louder and the vehicle shut off. Was able to barely get it started but managed to get it off the road before it died again. Had it towed to my GMC dealership and have been advised that the engine is done and needs to be replaced. Seems to be a very common occurrence on GM vehicles with the 6.2 engine. Won’t have the truck back for minimum 6 weeks but still have to continue to make my $1000 payment for a truck with no working motor due to factory issues.
Corrective Action:
While driving home from work, my engine, with only 20k miles on it, started to make noise. I immediately got off the highway at the next exit and as soon as I came to a stop the engine noise got even louder and the vehicle shut off. Was able to barely get it started but managed to get it off the road before it died again. Had it towed to my GMC dealership and have been advised that the engine is done and needs to be replaced. Seems to be a very common occurrence on GM vehicles with the 6.2 engine. Won’t have the truck back for minimum 6 weeks but still have to continue to make my $1000 payment for a truck with no working motor due to factory issues.
Additional Notes:
While driving home from work, my engine, with only 20k miles on it, started to make noise. I immediately got off the highway at the next exit and as soon as I came to a stop the engine noise got even louder and the vehicle shut off. Was able to barely get it started but managed to get it off the road before it died again. Had it towed to my GMC dealership and have been advised that the engine is done and needs to be replaced. Seems to be a very common occurrence on GM vehicles with the 6.2 engine. Won’t have the truck back for minimum 6 weeks but still have to continue to make my $1000 payment for a truck with no working motor due to factory issues.
Mfg Campaign: 11651535
Recall Date: Mar 29, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Corrective Action:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Additional Notes:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Mfg Campaign: 11651018
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Corrective Action:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Additional Notes:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Mfg Campaign: 11651018
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Corrective Action:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Additional Notes:
I was driving at approximately 25-30 MPH, accelerating from a stop light and I felt a clunk, heard a grinding noise and my back wheels locked up. It was snowy/icy conditions so the back end of my pick-up slid out to the right a little bit before the wheels unlocked and I was able to regain control. I could have slid off the road or into another vehicle had the wheels remained locked. The computer system then alerted me to a transmission issue and to reduce speed immediately and call for service. The pickup was then unable to shift out of 1st gear. The vehicle has been towed to a dealer and I have been informed the valve body in the transmission has to be replaced which is 8-12 weeks backorder.
Mfg Campaign: 11651018
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GM 6.2L Engine shifted itself into neutral and shut down while my wife was alone driving 65mph on [XXX] in Tucson Arizona. No error messages or check engine signal, Vehicle Information Center advised pull over and push Start Button. Vehicle would not initially restart but did start within 5 minutes and my wife was able to limp along the 1/4 mile to the next off ramp to get off the highway. Local GMC Dealer confirmed the seized motor and immediately ordered a new GM motor. Vehicle is 18 mo's old with 26,500 miles and is sitting at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
GM 6.2L Engine shifted itself into neutral and shut down while my wife was alone driving 65mph on [XXX] in Tucson Arizona. No error messages or check engine signal, Vehicle Information Center advised pull over and push Start Button. Vehicle would not initially restart but did start within 5 minutes and my wife was able to limp along the 1/4 mile to the next off ramp to get off the highway. Local GMC Dealer confirmed the seized motor and immediately ordered a new GM motor. Vehicle is 18 mo's old with 26,500 miles and is sitting at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
GM 6.2L Engine shifted itself into neutral and shut down while my wife was alone driving 65mph on [XXX] in Tucson Arizona. No error messages or check engine signal, Vehicle Information Center advised pull over and push Start Button. Vehicle would not initially restart but did start within 5 minutes and my wife was able to limp along the 1/4 mile to the next off ramp to get off the highway. Local GMC Dealer confirmed the seized motor and immediately ordered a new GM motor. Vehicle is 18 mo's old with 26,500 miles and is sitting at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650662
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my truck on I-65 around 75mph and the engine just shut down. I had to maneuver the vehicle out of traffic onto the side of the interstate. It would not restart. I had it towed to my dealership and they told I experienced total engine failure. It was caused by internal bearing failure
Corrective Action:
I was driving my truck on I-65 around 75mph and the engine just shut down. I had to maneuver the vehicle out of traffic onto the side of the interstate. It would not restart. I had it towed to my dealership and they told I experienced total engine failure. It was caused by internal bearing failure
Additional Notes:
I was driving my truck on I-65 around 75mph and the engine just shut down. I had to maneuver the vehicle out of traffic onto the side of the interstate. It would not restart. I had it towed to my dealership and they told I experienced total engine failure. It was caused by internal bearing failure
Mfg Campaign: 11650910
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Rubbing noise when turning the steering wheel. Truck has 8800 miles on it. How was your safety or the safety of others put at risk? Wasn’t able to fix on day diagnosed need to order parts. Only vehicle I have. When asked if I can continue to drive I was told if a problem arises to stop?!? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They confirm there is a steering gear issue. Parts in order. Was told it’s a big deal and will need it for several days to fix. 8800 miles on truck! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps. Noticed it when turning into my garage at lower speeds.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Rubbing noise when turning the steering wheel. Truck has 8800 miles on it. How was your safety or the safety of others put at risk? Wasn’t able to fix on day diagnosed need to order parts. Only vehicle I have. When asked if I can continue to drive I was told if a problem arises to stop?!? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They confirm there is a steering gear issue. Parts in order. Was told it’s a big deal and will need it for several days to fix. 8800 miles on truck! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps. Noticed it when turning into my garage at lower speeds.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Rubbing noise when turning the steering wheel. Truck has 8800 miles on it. How was your safety or the safety of others put at risk? Wasn’t able to fix on day diagnosed need to order parts. Only vehicle I have. When asked if I can continue to drive I was told if a problem arises to stop?!? Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. They confirm there is a steering gear issue. Parts in order. Was told it’s a big deal and will need it for several days to fix. 8800 miles on truck! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps. Noticed it when turning into my garage at lower speeds.
Mfg Campaign: 11649954
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on highway, during rush hour at [XXX], in the center lane of the highway the engine turned itself off and stopped running. Was traveling with traffic, approximately 70-75 mph, engine turned off the truck started deaccelerating rapidly. Was able to change to the right lane and pull over on to the side of the highway. Truck rolled roughly 100 yards and then stopped. The dashboard lights were on and gave the appearance the truck was running, but it was not. Could not restart the vehicle. Tow track came and had to drag the truck up to the truck bed and then shack it off - when taken to the dealership. Truck could NOT be put in neutral. Truck is current at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on highway, during rush hour at [XXX], in the center lane of the highway the engine turned itself off and stopped running. Was traveling with traffic, approximately 70-75 mph, engine turned off the truck started deaccelerating rapidly. Was able to change to the right lane and pull over on to the side of the highway. Truck rolled roughly 100 yards and then stopped. The dashboard lights were on and gave the appearance the truck was running, but it was not. Could not restart the vehicle. Tow track came and had to drag the truck up to the truck bed and then shack it off - when taken to the dealership. Truck could NOT be put in neutral. Truck is current at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on highway, during rush hour at [XXX], in the center lane of the highway the engine turned itself off and stopped running. Was traveling with traffic, approximately 70-75 mph, engine turned off the truck started deaccelerating rapidly. Was able to change to the right lane and pull over on to the side of the highway. Truck rolled roughly 100 yards and then stopped. The dashboard lights were on and gave the appearance the truck was running, but it was not. Could not restart the vehicle. Tow track came and had to drag the truck up to the truck bed and then shack it off - when taken to the dealership. Truck could NOT be put in neutral. Truck is current at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649679
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649440
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I had my 6.2 engine replaced at 26,000 miles and the transmission rebuilt. The engine was contaminated with metal shavings and the transmission rebuilt for internal defects. The new engine is running fine but the reliability is a concern after reading about other customers having the same problems. My name is [XXX] . The engine replacement and transmission repair was done at Ed Martin GMC in Carmel Indiana. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649440
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Was driving down the interstate at 70mph with cruise control on. The vehicle lunged forward and soon after a reduce power message appeared in the messages. I was able to avoid any incident with other vehicles and exited the highway with the motor was making loud noises. I parked the vehicle and called for roadside assistance. The vehicle had to be towed to the dealer, and I found out that the 6.2 liter V8 motor has metal in the oil and the entire engine needed to be replaced. The thrust bearing failed and required a full engine replacement. The vehicle has approximately 21,000 on it and is still under warranty, but it is a 3-6 month wait to get a replacement engine. I have searched the internet and found that there are many vehicles that are having similar issues with the 6.2 L V8 GM motor. It has been slightly over a month since the incident and have not received any updates.
Corrective Action:
Was driving down the interstate at 70mph with cruise control on. The vehicle lunged forward and soon after a reduce power message appeared in the messages. I was able to avoid any incident with other vehicles and exited the highway with the motor was making loud noises. I parked the vehicle and called for roadside assistance. The vehicle had to be towed to the dealer, and I found out that the 6.2 liter V8 motor has metal in the oil and the entire engine needed to be replaced. The thrust bearing failed and required a full engine replacement. The vehicle has approximately 21,000 on it and is still under warranty, but it is a 3-6 month wait to get a replacement engine. I have searched the internet and found that there are many vehicles that are having similar issues with the 6.2 L V8 GM motor. It has been slightly over a month since the incident and have not received any updates.
Additional Notes:
Was driving down the interstate at 70mph with cruise control on. The vehicle lunged forward and soon after a reduce power message appeared in the messages. I was able to avoid any incident with other vehicles and exited the highway with the motor was making loud noises. I parked the vehicle and called for roadside assistance. The vehicle had to be towed to the dealer, and I found out that the 6.2 liter V8 motor has metal in the oil and the entire engine needed to be replaced. The thrust bearing failed and required a full engine replacement. The vehicle has approximately 21,000 on it and is still under warranty, but it is a 3-6 month wait to get a replacement engine. I have searched the internet and found that there are many vehicles that are having similar issues with the 6.2 L V8 GM motor. It has been slightly over a month since the incident and have not received any updates.
Mfg Campaign: 11649567
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 70 MPH, the vehicle lost motive power. The check engine warning light illuminated after the failure had occurred. The vehicle was towed to the dealer, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related to the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 70 MPH, the vehicle lost motive power. The check engine warning light illuminated after the failure had occurred. The vehicle was towed to the dealer, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related to the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving 70 MPH, the vehicle lost motive power. The check engine warning light illuminated after the failure had occurred. The vehicle was towed to the dealer, who determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related to the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.
Mfg Campaign: 11649584
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck check engine lights came on, and I took it to a dealer. I was told the ECM was faulty, they replaced it, but it didn't fix the issue. I was then told the ONSTAR telematics unit was faulty. The truck has been down for 45 days, with no ETA on parts(several forms say 4-6 months). There is no guarantee that this will fix the CEL. The truck is inoperable at this time.
Corrective Action:
The truck check engine lights came on, and I took it to a dealer. I was told the ECM was faulty, they replaced it, but it didn't fix the issue. I was then told the ONSTAR telematics unit was faulty. The truck has been down for 45 days, with no ETA on parts(several forms say 4-6 months). There is no guarantee that this will fix the CEL. The truck is inoperable at this time.
Additional Notes:
The truck check engine lights came on, and I took it to a dealer. I was told the ECM was faulty, they replaced it, but it didn't fix the issue. I was then told the ONSTAR telematics unit was faulty. The truck has been down for 45 days, with no ETA on parts(several forms say 4-6 months). There is no guarantee that this will fix the CEL. The truck is inoperable at this time.
Mfg Campaign: 11649194
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649000
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While entering the highway from a downward slop exit ramp and towing a trailer, my truck shuddered hard and briefly locked up the rear axle. It immediately went into limp mode with a message that driving speed will be reduced. It also wouldn't shift past 5th gear. When the event took place, the OBD2 generated over 20 trouble codes. My local dealer advised I could drive it to them for repair. Upon dropping it off, they now advise it's NOT safe for driving and they have no eta on the parts to repair the issue. It's now been at the dealer for a week with no update. This is a well known issue that GM refuses to repair or provide a reasonable timeframe for repair. There are countless videos such as this one that show what happens when this takes place. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649000
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Corrective Action:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Additional Notes:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Mfg Campaign: 11648711
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Corrective Action:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Additional Notes:
With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer and they are saying that the engine seized up and will need replaced.
Mfg Campaign: 11648711
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Saturday March 1st I was driving East on I-10 in Florida when my trucks engine lost power. I managed to get over onto the shoulder of the road and got out of the flow of traffic. Very scared I was going to get hit before I could get off the interstate. Motor was making a terrible noise like the lifters let go. I was beside the interstate for about 3 hours trying to find a tow truck to come get me and the truck off the side of the interstate. I had the truck towed for about 60 mile to get it back home to the dealership. The truck has 26,000 miles on it and the dealership told me the motor was no good and that there is metal pieces in the oil pan. 2 weeks have past by and they can't tell me when they will receive a replacement motor. What am I supposed to do? $80,000 truck 2 years old and the motor is no good. Thanks
Corrective Action:
On Saturday March 1st I was driving East on I-10 in Florida when my trucks engine lost power. I managed to get over onto the shoulder of the road and got out of the flow of traffic. Very scared I was going to get hit before I could get off the interstate. Motor was making a terrible noise like the lifters let go. I was beside the interstate for about 3 hours trying to find a tow truck to come get me and the truck off the side of the interstate. I had the truck towed for about 60 mile to get it back home to the dealership. The truck has 26,000 miles on it and the dealership told me the motor was no good and that there is metal pieces in the oil pan. 2 weeks have past by and they can't tell me when they will receive a replacement motor. What am I supposed to do? $80,000 truck 2 years old and the motor is no good. Thanks
Additional Notes:
On Saturday March 1st I was driving East on I-10 in Florida when my trucks engine lost power. I managed to get over onto the shoulder of the road and got out of the flow of traffic. Very scared I was going to get hit before I could get off the interstate. Motor was making a terrible noise like the lifters let go. I was beside the interstate for about 3 hours trying to find a tow truck to come get me and the truck off the side of the interstate. I had the truck towed for about 60 mile to get it back home to the dealership. The truck has 26,000 miles on it and the dealership told me the motor was no good and that there is metal pieces in the oil pan. 2 weeks have past by and they can't tell me when they will receive a replacement motor. What am I supposed to do? $80,000 truck 2 years old and the motor is no good. Thanks
Mfg Campaign: 11648347
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I own a 2023 GMC Sierra 1500 Denali Ultimate. The truck had about 19k miles on it when the engine seized while driving on the highway late at night in January. This was extremely dangerous as I was going 55mph over a bridge and lost the engine. I was stranded on an exit ramp unable to move. It was cold that week so it was 5 degrees. Onstar informed me that since the truck could not be shifted into Neutral that it would need dollies and a flat bed. They said they could get to me at 8am which was 9 hours from when the truck broke down. It was 5 degrees out and I had no heat sitting on the highway. I ended up calling a local tow company and they were able to get to me but I had to wait 3 hours. The truck was towed to the deal and they confirmed that the engine seized (it is a known problem) and it needs a new motor. They said there is a big back log of engines because many have this issue. I still have not provided a timeline for the truck to be repaired.
Corrective Action:
I own a 2023 GMC Sierra 1500 Denali Ultimate. The truck had about 19k miles on it when the engine seized while driving on the highway late at night in January. This was extremely dangerous as I was going 55mph over a bridge and lost the engine. I was stranded on an exit ramp unable to move. It was cold that week so it was 5 degrees. Onstar informed me that since the truck could not be shifted into Neutral that it would need dollies and a flat bed. They said they could get to me at 8am which was 9 hours from when the truck broke down. It was 5 degrees out and I had no heat sitting on the highway. I ended up calling a local tow company and they were able to get to me but I had to wait 3 hours. The truck was towed to the deal and they confirmed that the engine seized (it is a known problem) and it needs a new motor. They said there is a big back log of engines because many have this issue. I still have not provided a timeline for the truck to be repaired.
Additional Notes:
I own a 2023 GMC Sierra 1500 Denali Ultimate. The truck had about 19k miles on it when the engine seized while driving on the highway late at night in January. This was extremely dangerous as I was going 55mph over a bridge and lost the engine. I was stranded on an exit ramp unable to move. It was cold that week so it was 5 degrees. Onstar informed me that since the truck could not be shifted into Neutral that it would need dollies and a flat bed. They said they could get to me at 8am which was 9 hours from when the truck broke down. It was 5 degrees out and I had no heat sitting on the highway. I ended up calling a local tow company and they were able to get to me but I had to wait 3 hours. The truck was towed to the deal and they confirmed that the engine seized (it is a known problem) and it needs a new motor. They said there is a big back log of engines because many have this issue. I still have not provided a timeline for the truck to be repaired.
Mfg Campaign: 11647809
Recall Date: Mar 12, 2025
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