Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS:PRETENSIONER
Potential Consequences:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Corrective Action:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Additional Notes:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Mfg Campaign: 11430979
Recall Date: Aug 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Corrective Action:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Additional Notes:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Mfg Campaign: 11424480
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Corrective Action:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Additional Notes:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Mfg Campaign: 11424480
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Corrective Action:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Additional Notes:
On 6/24 I drove my 2019 gmc Sierra denali truck 2 miles to the store was in there 10 minutes come out to start it and a ESC service warning message appeared then another message appeared say service power steering drive safe then my traction light came on then my trailer light I tried turning truck off then waited 2 minutes pumped brakes started it again same messages appeared I called my husband to tell him I said I will try to drive home as I preceeded to put in gear and back out of parking spot I lost my steering it froze up then lost my brakes I immediately put in gear turned off called husband to come get me as I was waiting I tried to start again when I did all messages were gone and I had steering as well.as brakes but at this point I was a an emotional wreck we just had a horrific scare in same truck on a major interstate my husband completely lost brakes and almost wrecked only to find there was a brake module reprogramming recall on the truck we had not been notified by mail yet so now this if I was driving on main road this could have been fatal so my husband called and dropped off vehicle on 6/25 told them every detail they said they call when done so on July 6th was told truck was ready when he arrived they handed him our keys and invoice said have nice day my husband got to truck read invoice only to find they did nothing to truck he went in to service said why isn't it fixed they said because no codes come up but if it happens again bring it back my husband said what if im driving it and it happens this can cause a fatal accident the service Mgr said just bring it in so he said so if my wife gets callhet husband was killed along with another family because his steering and brakes failed your going to tell her sorry for loss truck had no codes is now we have a truck we paid $58500.00 that is unsafe to drive i refuse to put my life or others in jeopardy im an emotional wreck I spent 2 days sick with worry can anyone help with guide us to some help
Mfg Campaign: 11424480
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle loss motive power with the check engine warning light intermittently illuminated. The contact stated that on most occasions, he would be able to restart the vehicle and resume normal driving soon after failure. The contact had taken the vehicle to a dealer on 4 separate occasions and each time the contact was given a different diagnosis. Despite the several diagnoses, the failure persisted after each visit. The manufacturer was also notified of the failure and each time referred him back to the same dealer. The manufacturer offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 5,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle loss motive power with the check engine warning light intermittently illuminated. The contact stated that on most occasions, he would be able to restart the vehicle and resume normal driving soon after failure. The contact had taken the vehicle to a dealer on 4 separate occasions and each time the contact was given a different diagnosis. Despite the several diagnoses, the failure persisted after each visit. The manufacturer was also notified of the failure and each time referred him back to the same dealer. The manufacturer offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 5,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle loss motive power with the check engine warning light intermittently illuminated. The contact stated that on most occasions, he would be able to restart the vehicle and resume normal driving soon after failure. The contact had taken the vehicle to a dealer on 4 separate occasions and each time the contact was given a different diagnosis. Despite the several diagnoses, the failure persisted after each visit. The manufacturer was also notified of the failure and each time referred him back to the same dealer. The manufacturer offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 5,000. The VIN was unavailable.
Mfg Campaign: 11418280
Recall Date: May 24, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the transmission shifts very hard. And when starting to accelerate from a stop the transmission slips.
Corrective Action:
While driving the transmission shifts very hard. And when starting to accelerate from a stop the transmission slips.
Additional Notes:
While driving the transmission shifts very hard. And when starting to accelerate from a stop the transmission slips.
Mfg Campaign: 11418251
Recall Date: May 23, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Purchesed a 2019 GMC AT4 6.2 w/16300 miles on it on April 19, 2021. Yesterday w/18700 miles are began to exprience a loud ticking sound coming from my engine. The ticking is associated with a failed lifter or lifters. Had to get my truck towed to the dealership for repair.
Corrective Action:
Purchesed a 2019 GMC AT4 6.2 w/16300 miles on it on April 19, 2021. Yesterday w/18700 miles are began to exprience a loud ticking sound coming from my engine. The ticking is associated with a failed lifter or lifters. Had to get my truck towed to the dealership for repair.
Additional Notes:
Purchesed a 2019 GMC AT4 6.2 w/16300 miles on it on April 19, 2021. Yesterday w/18700 miles are began to exprience a loud ticking sound coming from my engine. The ticking is associated with a failed lifter or lifters. Had to get my truck towed to the dealership for repair.
Mfg Campaign: 11418108
Recall Date: May 21, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle was 300 miles out of warranty when I get a service trailer brake warning on my info center replaced a blown fuse and the fuse blows again, no trailer has ever been hooked up to this truck. Went online and inquired about this problem and there's thousands of post and complaints about this problem, even on a GM site there's a PI investigation about this problem, why doesn't GM just do a recall to fix a problem they know about. I'm getting ready to buy a travel trailer and now I don't know if its safe to pull it!
Corrective Action:
Vehicle was 300 miles out of warranty when I get a service trailer brake warning on my info center replaced a blown fuse and the fuse blows again, no trailer has ever been hooked up to this truck. Went online and inquired about this problem and there's thousands of post and complaints about this problem, even on a GM site there's a PI investigation about this problem, why doesn't GM just do a recall to fix a problem they know about. I'm getting ready to buy a travel trailer and now I don't know if its safe to pull it!
Additional Notes:
Vehicle was 300 miles out of warranty when I get a service trailer brake warning on my info center replaced a blown fuse and the fuse blows again, no trailer has ever been hooked up to this truck. Went online and inquired about this problem and there's thousands of post and complaints about this problem, even on a GM site there's a PI investigation about this problem, why doesn't GM just do a recall to fix a problem they know about. I'm getting ready to buy a travel trailer and now I don't know if its safe to pull it!
Mfg Campaign: 11417820
Recall Date: May 19, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Corrective Action:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Additional Notes:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Mfg Campaign: 11413944
Recall Date: Apr 26, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Corrective Action:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Additional Notes:
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Mfg Campaign: 11413944
Recall Date: Apr 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION MAKES A NOICE LIKE A KICK WHEN STOPS AND SOMETIMES WHEN STARTS
Corrective Action:
TRANSMISSION MAKES A NOICE LIKE A KICK WHEN STOPS AND SOMETIMES WHEN STARTS
Additional Notes:
TRANSMISSION MAKES A NOICE LIKE A KICK WHEN STOPS AND SOMETIMES WHEN STARTS
Mfg Campaign: 11413512
Recall Date: Apr 23, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL*THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE WHILE USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO JACK GIAMBALVO BUICK GMC (1390 EDEN ROAD, YORK, PA 17402, (717) 781-2154) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO KOONS CLARKSVILLE CHEVROLET BUICK GMC (12421 AUTO DR, CLARKSVILLE, MD 21029: (410) 988-9522) TO BE SERVICED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Corrective Action:
TL*THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE WHILE USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO JACK GIAMBALVO BUICK GMC (1390 EDEN ROAD, YORK, PA 17402, (717) 781-2154) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO KOONS CLARKSVILLE CHEVROLET BUICK GMC (12421 AUTO DR, CLARKSVILLE, MD 21029: (410) 988-9522) TO BE SERVICED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Additional Notes:
TL*THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE VEHICLE DROVE THROUGH A RED TRAFFIC LIGHT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE WHILE USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO JACK GIAMBALVO BUICK GMC (1390 EDEN ROAD, YORK, PA 17402, (717) 781-2154) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO KOONS CLARKSVILLE CHEVROLET BUICK GMC (12421 AUTO DR, CLARKSVILLE, MD 21029: (410) 988-9522) TO BE SERVICED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
Mfg Campaign: 11412979
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHAKES RATTLES AND JERKS AND HAS SINCE I GOT IT BRAND NEW. INTERMITTENT ISSUE NORMALLY BUT SOMETIMES IT'S EXTREMELY AGGRESSIVE AND LEGITIMATELY CAUSES A WHIPLASH MOTION
Corrective Action:
TRANSMISSION SHAKES RATTLES AND JERKS AND HAS SINCE I GOT IT BRAND NEW. INTERMITTENT ISSUE NORMALLY BUT SOMETIMES IT'S EXTREMELY AGGRESSIVE AND LEGITIMATELY CAUSES A WHIPLASH MOTION
Additional Notes:
TRANSMISSION SHAKES RATTLES AND JERKS AND HAS SINCE I GOT IT BRAND NEW. INTERMITTENT ISSUE NORMALLY BUT SOMETIMES IT'S EXTREMELY AGGRESSIVE AND LEGITIMATELY CAUSES A WHIPLASH MOTION
Mfg Campaign: 11406080
Recall Date: Apr 2, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Corrective Action:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Additional Notes:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Mfg Campaign: 11404565
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Corrective Action:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Additional Notes:
TRANSMISSION FEELS SLUGGISH AND JERKS. WHEN COMING TO A STOP FEELS LIKE YOUR BEING REAR ENDED. STEREO SYSTEM FREEZES AND GOES SILENT NO SOUND WHAT DO EVER
Mfg Campaign: 11404565
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
ON SATURDAY, FEBRUARY 27, 2021, MY HUSBAND (DRIVER) AND MYSELF (PASSENGER) WERE TRAVELING ON A SAINT LOUIS HIGHWAY AND THE REAR PASSENGER TIRE SUDDENLY BLEW WITH NO WARNING. THERE WERE NO TIRE PRESSURE OR OTHER WARNINGS DISPLAYED ON THE DASH OF THE TRUCK. AFTER PULLING OVER, WE DISCOVERED THE ENTIRE SIDE OF THE TIRE HAD COMPLETELY BLOWN (LARGE HOLES OVER THE ENTIRETY OF THE WALL OF THE TIRE). IT WAS NOT UNTIL A MINUTE OR TWO AFTER THE TIRE BLEW THAT THE TRUCK DISPLAYED A LOW TIRE PRESSURE WARNING. AFTER RESEARCHING THE TIRE MAKER'S WEBSITE, I DISCOVERED A RECALL FOR THE EXACT TIRE HOWEVER, THE DATE AS LISTED ON THE DOT NUMBER WAS ONE WEEK OFF. OUR TIRES SHOULD HAVE ALSO BEEN INCLUDED IN THE RECALL AS THE DESCRIPTION OF THE TIRE MAKER'S DEFECT WAS EXACTLY AS IT OCCURRED WHEN OUR TIRE BLEW OUT.
Corrective Action:
ON SATURDAY, FEBRUARY 27, 2021, MY HUSBAND (DRIVER) AND MYSELF (PASSENGER) WERE TRAVELING ON A SAINT LOUIS HIGHWAY AND THE REAR PASSENGER TIRE SUDDENLY BLEW WITH NO WARNING. THERE WERE NO TIRE PRESSURE OR OTHER WARNINGS DISPLAYED ON THE DASH OF THE TRUCK. AFTER PULLING OVER, WE DISCOVERED THE ENTIRE SIDE OF THE TIRE HAD COMPLETELY BLOWN (LARGE HOLES OVER THE ENTIRETY OF THE WALL OF THE TIRE). IT WAS NOT UNTIL A MINUTE OR TWO AFTER THE TIRE BLEW THAT THE TRUCK DISPLAYED A LOW TIRE PRESSURE WARNING. AFTER RESEARCHING THE TIRE MAKER'S WEBSITE, I DISCOVERED A RECALL FOR THE EXACT TIRE HOWEVER, THE DATE AS LISTED ON THE DOT NUMBER WAS ONE WEEK OFF. OUR TIRES SHOULD HAVE ALSO BEEN INCLUDED IN THE RECALL AS THE DESCRIPTION OF THE TIRE MAKER'S DEFECT WAS EXACTLY AS IT OCCURRED WHEN OUR TIRE BLEW OUT.
Additional Notes:
ON SATURDAY, FEBRUARY 27, 2021, MY HUSBAND (DRIVER) AND MYSELF (PASSENGER) WERE TRAVELING ON A SAINT LOUIS HIGHWAY AND THE REAR PASSENGER TIRE SUDDENLY BLEW WITH NO WARNING. THERE WERE NO TIRE PRESSURE OR OTHER WARNINGS DISPLAYED ON THE DASH OF THE TRUCK. AFTER PULLING OVER, WE DISCOVERED THE ENTIRE SIDE OF THE TIRE HAD COMPLETELY BLOWN (LARGE HOLES OVER THE ENTIRETY OF THE WALL OF THE TIRE). IT WAS NOT UNTIL A MINUTE OR TWO AFTER THE TIRE BLEW THAT THE TRUCK DISPLAYED A LOW TIRE PRESSURE WARNING. AFTER RESEARCHING THE TIRE MAKER'S WEBSITE, I DISCOVERED A RECALL FOR THE EXACT TIRE HOWEVER, THE DATE AS LISTED ON THE DOT NUMBER WAS ONE WEEK OFF. OUR TIRES SHOULD HAVE ALSO BEEN INCLUDED IN THE RECALL AS THE DESCRIPTION OF THE TIRE MAKER'S DEFECT WAS EXACTLY AS IT OCCURRED WHEN OUR TIRE BLEW OUT.
Mfg Campaign: 11403656
Recall Date: Mar 18, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN I GO OVER CERTAIN HUMPS IN THE ROAD WHILE GRASPING THE STEERING WHEEL WITH BOTH HANDS, THE STEERING WHEEL SLIPS OUT OF ITS LOCKING POSITION AND SHIFTS UP AND DOWN AS I PASS THRU THE HUMP. I HAVE OWNED THE VEHICLE 3 MONTHS AND HAS HAPPENED ON TWO OCCASIONS. WHILE MY VEHICLE IS COVERED BY WARRANTY (SO NOT LOOKING FOR ANY MONETARY COMPENSATION) IT ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND SEEMED LIKE A POTENTIAL HAZARD FOR OTHER DRIVERS.
Corrective Action:
WHEN I GO OVER CERTAIN HUMPS IN THE ROAD WHILE GRASPING THE STEERING WHEEL WITH BOTH HANDS, THE STEERING WHEEL SLIPS OUT OF ITS LOCKING POSITION AND SHIFTS UP AND DOWN AS I PASS THRU THE HUMP. I HAVE OWNED THE VEHICLE 3 MONTHS AND HAS HAPPENED ON TWO OCCASIONS. WHILE MY VEHICLE IS COVERED BY WARRANTY (SO NOT LOOKING FOR ANY MONETARY COMPENSATION) IT ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND SEEMED LIKE A POTENTIAL HAZARD FOR OTHER DRIVERS.
Additional Notes:
WHEN I GO OVER CERTAIN HUMPS IN THE ROAD WHILE GRASPING THE STEERING WHEEL WITH BOTH HANDS, THE STEERING WHEEL SLIPS OUT OF ITS LOCKING POSITION AND SHIFTS UP AND DOWN AS I PASS THRU THE HUMP. I HAVE OWNED THE VEHICLE 3 MONTHS AND HAS HAPPENED ON TWO OCCASIONS. WHILE MY VEHICLE IS COVERED BY WARRANTY (SO NOT LOOKING FOR ANY MONETARY COMPENSATION) IT ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE AND SEEMED LIKE A POTENTIAL HAZARD FOR OTHER DRIVERS.
Mfg Campaign: 11396505
Recall Date: Feb 16, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2019 GMC SIERRA WITH 56K MILES WHEN ACCELERATING TRANSMISSION SEEMS TO GET STUCK IN FIRST GEAR MAKES IDOL SOUNDS RPMS JUMP UP THEN HARD SHIFT INTO SECOND, MAKES THE TRUCK JERK WHEN IT HAPPENS, SINCE THE ISSUE STARTED IT HAPPENS EVERY TIME I DRIVE IT. I TOOK IT TO LOCAL GMC DEALERSHIP ON 2/9/21 MANAGER SAID 'YES IT'S A KNOWN ISSUE WITH GMC & THAT YEAR MODEL TRUCKS' 2 DAYS LATER CALLED TO SEE STATUS OF TRUCK MANGER SAID HIS TRANSMISSION GUY FOUND THE ISSUE AND FIXED IT SAID COMPUTER AND TRANSMISSION NOT TALKING TO EACH OTHER DID A 'TRANSMISSION RELEARN' WAS COVERED UNDER POWER TRAIN WARRANTY. I HAD THE TRUCK BACK LESS THAN 24 HOURS AND NOW BACK TO HAVING THE SAME ISSUES AGAIN! CLEARLY IT'S NOT FIXED AND CONCERNING THIS IS GOING TO BE A SAFETY ISSUE WHILE DRIVING! GMC 'KNOWN' ISSUE THEN ISSUE A RECALL AND FIX IT RIGHT THE FIRST TIME!
Corrective Action:
2019 GMC SIERRA WITH 56K MILES WHEN ACCELERATING TRANSMISSION SEEMS TO GET STUCK IN FIRST GEAR MAKES IDOL SOUNDS RPMS JUMP UP THEN HARD SHIFT INTO SECOND, MAKES THE TRUCK JERK WHEN IT HAPPENS, SINCE THE ISSUE STARTED IT HAPPENS EVERY TIME I DRIVE IT. I TOOK IT TO LOCAL GMC DEALERSHIP ON 2/9/21 MANAGER SAID 'YES IT'S A KNOWN ISSUE WITH GMC & THAT YEAR MODEL TRUCKS' 2 DAYS LATER CALLED TO SEE STATUS OF TRUCK MANGER SAID HIS TRANSMISSION GUY FOUND THE ISSUE AND FIXED IT SAID COMPUTER AND TRANSMISSION NOT TALKING TO EACH OTHER DID A 'TRANSMISSION RELEARN' WAS COVERED UNDER POWER TRAIN WARRANTY. I HAD THE TRUCK BACK LESS THAN 24 HOURS AND NOW BACK TO HAVING THE SAME ISSUES AGAIN! CLEARLY IT'S NOT FIXED AND CONCERNING THIS IS GOING TO BE A SAFETY ISSUE WHILE DRIVING! GMC 'KNOWN' ISSUE THEN ISSUE A RECALL AND FIX IT RIGHT THE FIRST TIME!
Additional Notes:
2019 GMC SIERRA WITH 56K MILES WHEN ACCELERATING TRANSMISSION SEEMS TO GET STUCK IN FIRST GEAR MAKES IDOL SOUNDS RPMS JUMP UP THEN HARD SHIFT INTO SECOND, MAKES THE TRUCK JERK WHEN IT HAPPENS, SINCE THE ISSUE STARTED IT HAPPENS EVERY TIME I DRIVE IT. I TOOK IT TO LOCAL GMC DEALERSHIP ON 2/9/21 MANAGER SAID 'YES IT'S A KNOWN ISSUE WITH GMC & THAT YEAR MODEL TRUCKS' 2 DAYS LATER CALLED TO SEE STATUS OF TRUCK MANGER SAID HIS TRANSMISSION GUY FOUND THE ISSUE AND FIXED IT SAID COMPUTER AND TRANSMISSION NOT TALKING TO EACH OTHER DID A 'TRANSMISSION RELEARN' WAS COVERED UNDER POWER TRAIN WARRANTY. I HAD THE TRUCK BACK LESS THAN 24 HOURS AND NOW BACK TO HAVING THE SAME ISSUES AGAIN! CLEARLY IT'S NOT FIXED AND CONCERNING THIS IS GOING TO BE A SAFETY ISSUE WHILE DRIVING! GMC 'KNOWN' ISSUE THEN ISSUE A RECALL AND FIX IT RIGHT THE FIRST TIME!
Mfg Campaign: 11396013
Recall Date: Feb 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Corrective Action:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Additional Notes:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Mfg Campaign: 11395117
Recall Date: Feb 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Corrective Action:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Additional Notes:
1ST TIME ENGINE CHECK LIGHT CAME ON HAD BRAKE CONTROL UPDATED. 2ND DID AUTO START AND AFTER THAT TRUCK WILL NOT START. AFTER 3 HOURS CAN START THE TRUCK BUT BRAKE CONTROL TRACTION CONTROL ABS WERE OFF. ENGINE HAS REDUCE POWER. DEALER UPDATED THE TRUCK AND CHECK BATTERY. 3RD TIME TRUCK WILL NOT POWER ON. AFTER JUMP STARTING THE TRUCK IT POPS UP ALL OF PREVIOUS MESSAGE. AND RUNNING BOARD KEEP POPPING IN AND OUT AND TRUCK WILL STILL DRAIN POWER EBVEN WHEN OFF.
Mfg Campaign: 11395117
Recall Date: Feb 8, 2021
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