Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Mfg Campaign: 11450961
Recall Date: Feb 8, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the battery was draining quickly and was replaced. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and diagnosed with brake system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 13,000.
Mfg Campaign: 11450961
Recall Date: Feb 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Hard shift on take off from 1st to 2nd gear and while driving around random hard erratic shifting. Feels like pickup is getting rear ended. Have take in to Gregg Lair in Amarillo TX and they have reset shift points to no avail. I talked to head service writer and he stated that GM had a problem with their transmission but did not have a remedy for them. He advised to drive for about 3,000 miles and we have and still have the issue. We have been back multiple times and Gregg Lair states that it is still in learn mode after over 10,00 miles. I am a mechanic by trade and in my opinion there is a design flaw with the transmission and/or they have the wrong transmission fluid for the design.
Corrective Action:
Hard shift on take off from 1st to 2nd gear and while driving around random hard erratic shifting. Feels like pickup is getting rear ended. Have take in to Gregg Lair in Amarillo TX and they have reset shift points to no avail. I talked to head service writer and he stated that GM had a problem with their transmission but did not have a remedy for them. He advised to drive for about 3,000 miles and we have and still have the issue. We have been back multiple times and Gregg Lair states that it is still in learn mode after over 10,00 miles. I am a mechanic by trade and in my opinion there is a design flaw with the transmission and/or they have the wrong transmission fluid for the design.
Additional Notes:
Hard shift on take off from 1st to 2nd gear and while driving around random hard erratic shifting. Feels like pickup is getting rear ended. Have take in to Gregg Lair in Amarillo TX and they have reset shift points to no avail. I talked to head service writer and he stated that GM had a problem with their transmission but did not have a remedy for them. He advised to drive for about 3,000 miles and we have and still have the issue. We have been back multiple times and Gregg Lair states that it is still in learn mode after over 10,00 miles. I am a mechanic by trade and in my opinion there is a design flaw with the transmission and/or they have the wrong transmission fluid for the design.
Mfg Campaign: 11449575
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The 2019 GMC SIERRA I own shifts extremely hard from a stopped position or when changing from reverse to drive. The shift is so forceful, that it feels like I have been struck by another vehicle. The overall feeling is that the vehicle is not safe to drive and it is not a reliable mode of transportation. The delayed shift, vibration and jerk, makes this vehicle a hazard to drive, as the ability to predict the issue is impossible. There are no other warning lights, or messages prior to the error. Online forums show this to be a known issue.
Corrective Action:
The 2019 GMC SIERRA I own shifts extremely hard from a stopped position or when changing from reverse to drive. The shift is so forceful, that it feels like I have been struck by another vehicle. The overall feeling is that the vehicle is not safe to drive and it is not a reliable mode of transportation. The delayed shift, vibration and jerk, makes this vehicle a hazard to drive, as the ability to predict the issue is impossible. There are no other warning lights, or messages prior to the error. Online forums show this to be a known issue.
Additional Notes:
The 2019 GMC SIERRA I own shifts extremely hard from a stopped position or when changing from reverse to drive. The shift is so forceful, that it feels like I have been struck by another vehicle. The overall feeling is that the vehicle is not safe to drive and it is not a reliable mode of transportation. The delayed shift, vibration and jerk, makes this vehicle a hazard to drive, as the ability to predict the issue is impossible. There are no other warning lights, or messages prior to the error. Online forums show this to be a known issue.
Mfg Campaign: 11448966
Recall Date: Jan 26, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2019 GMC Sierra was traveling on the highway at 70MPH. The oil cooler line detached, and the truck shut down telling me to get over now. There was oil everywhere. I am shocked it did not catch fire. there was also 7 quarts of oil on the highway I called the dealer, and they are well aware of this problem. They were sorry but there is nothing we can do for you. They told me they do 1-2 oil cooler lines a month. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2019 GMC Sierra was traveling on the highway at 70MPH. The oil cooler line detached, and the truck shut down telling me to get over now. There was oil everywhere. I am shocked it did not catch fire. there was also 7 quarts of oil on the highway I called the dealer, and they are well aware of this problem. They were sorry but there is nothing we can do for you. They told me they do 1-2 oil cooler lines a month. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2019 GMC Sierra was traveling on the highway at 70MPH. The oil cooler line detached, and the truck shut down telling me to get over now. There was oil everywhere. I am shocked it did not catch fire. there was also 7 quarts of oil on the highway I called the dealer, and they are well aware of this problem. They were sorry but there is nothing we can do for you. They told me they do 1-2 oil cooler lines a month. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11448369
Recall Date: Jan 21, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Corrective Action:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Additional Notes:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Mfg Campaign: 11448233
Recall Date: Jan 20, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Corrective Action:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Additional Notes:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Mfg Campaign: 11448233
Recall Date: Jan 20, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Corrective Action:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Additional Notes:
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Mfg Campaign: 11448233
Recall Date: Jan 20, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Corrective Action:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Additional Notes:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Mfg Campaign: 11446954
Recall Date: Jan 10, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Corrective Action:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Additional Notes:
Transmission jerks, slams, forces a feeling of being rear-ended, delayed acceleration with sudden engagement causing uncontrolled acceleration. I've had it looked at every time I've taken it into the dealership for regular maintenance. They haven't been able to reproduce it as it only happens once, first time after not driving it for a while. No warning lamps or messages ever appear.
Mfg Campaign: 11446954
Recall Date: Jan 10, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Every time I start the engine I get loud ticking noises. This is Lifter noise! I took it into the Dealership and they said the noise was normal. GM is known for having this Lifter problem in the heads. This can destroy my engine, causing premature wear on the lifters themselves.
Corrective Action:
Every time I start the engine I get loud ticking noises. This is Lifter noise! I took it into the Dealership and they said the noise was normal. GM is known for having this Lifter problem in the heads. This can destroy my engine, causing premature wear on the lifters themselves.
Additional Notes:
Every time I start the engine I get loud ticking noises. This is Lifter noise! I took it into the Dealership and they said the noise was normal. GM is known for having this Lifter problem in the heads. This can destroy my engine, causing premature wear on the lifters themselves.
Mfg Campaign: 11446689
Recall Date: Jan 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
transmission shudder, jerk, high engine rev and transmission look ing for a gear to go in then it jerks. traded this truck to gmc to get rid of it. cost me extra money that i would not have spent otherwise. only had 22,000 mi on it.
Corrective Action:
transmission shudder, jerk, high engine rev and transmission look ing for a gear to go in then it jerks. traded this truck to gmc to get rid of it. cost me extra money that i would not have spent otherwise. only had 22,000 mi on it.
Additional Notes:
transmission shudder, jerk, high engine rev and transmission look ing for a gear to go in then it jerks. traded this truck to gmc to get rid of it. cost me extra money that i would not have spent otherwise. only had 22,000 mi on it.
Mfg Campaign: 11442039
Recall Date: Nov 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Corrective Action:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Additional Notes:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Mfg Campaign: 11441653
Recall Date: Nov 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Corrective Action:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Additional Notes:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Mfg Campaign: 11441653
Recall Date: Nov 25, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Corrective Action:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Additional Notes:
While driving on a two lane road I proceeded to pass a slow moving vehicle, after accelerating from 45 MPH to 60 MPH my Check Engine light, Service Electronic Stability Control (ESC) and Service Electronic Brake System lights illuminated on my display. My RPMs increased before shifting gears and I noticed a significant loss in power. Thankfully there was not an accident when the incident occurred; however, if an oncoming vehicle or bad weather it could have been a different outcome. I took my vehicle to a GMC dealer to diagnose the issue where I found out my lifters for my valves are bad and my fourth cylinder is inoperable along with a bad CAM. A new vehicle at 65K miles on it should not be having mechanical issues that can pose a danger while driving, putting others and my safety at risk. GM needs to reevaluate the products and materials their using to build engines to ensure there are no flaws starting with the valve lifters.
Mfg Campaign: 11441653
Recall Date: Nov 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.
Corrective Action:
Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.
Additional Notes:
Vehicle had the "Service ESC" warning come one along with the warning of brake failure do no exceed 43 miles per hour. Called the dealer to discuss options and was told that I could not get in for 1 month..... For a critical failure and known issue this is unfathomable.
Mfg Campaign: 11437147
Recall Date: Oct 18, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Corrective Action:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Additional Notes:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Mfg Campaign: 11432878
Recall Date: Sep 14, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Corrective Action:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Additional Notes:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Mfg Campaign: 11432878
Recall Date: Sep 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Corrective Action:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Additional Notes:
i started the vehicle messages popped up stating service power steering drive with care, esc drive with care. at that time i had no power steering and the brakes were spongy. i then drove a short distance stopped turned off the engine and restarted with the same issues. drove home on the next day everything had reset. i then went and set a appointment with the dealer, they found nothing wrong no tripped codes nothing.
Mfg Campaign: 11432878
Recall Date: Sep 14, 2021
General Motors, Llc
Defect Description:
AIR BAGS:SIDE/WINDOW:CURTAIN
Potential Consequences:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Corrective Action:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Additional Notes:
System that failed was the air bag system , Yes it can be available for inspection with notification, My family and friend were put at risk when the air bag system deployed in a parked car and seat belt restraints were deployed pulling them back into the seats , not moving and no other cars around it or near it went off Randomly it was NOT IN AN ACCIDENT , injuring the 3 occupants. The problem is still pending , At the dealer, and General motors has been notified . Case 9-6893265248, General Motors Product Assistance Claims (PAC) There has been a police report filled with local officials, I don't think the dealership has inspected , Buy recommendation of GM, since this is none accident related to the air bag system going off randomly, Very freighting to me and my family. No warning lamps no indication of anything wrong with the vehicle, prior to incident, And one of the boys could not exit the car due to the seat belts being cinched down on him during the air bag explosion. Incident happened 8/22/2021 at about 10:15 to 10:30 AM A week latter we are still waiting on answers from general motors as to what happened , This vehicle has never been in an accident , And we have all the service records from the dealership , The only place it has been serviced, GM has download data from the computers, And we have asked for copies of those data files as well, We do have all the service records as well should you need them.
Mfg Campaign: 11430979
Recall Date: Aug 30, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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