Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE POWER ASSIST WAS NOT WORKING. AT FIRST I THOUGHT I HAD NO BRAKES AT ALL. I PRESSED HARD WITH BOTH FEET AND STOPPED THE TRUCK BEFORE I REAR ENDED MY SON IN LAW AND HIS FAMILY. SCARED ME TO DEATH!! I PHONED AHEAD TO OUR LEAD CAR AND TOLD THEM I HAD SERIOUS VEHICLE PROBLEMS. THERE'S NO WAY I COULD DRIVE 400 MILES WITH HEAVY TRAFFIC SAFELY. WE SEARCHED FOR THE NEAREST GM DEALER AND SELECTED J. M.JACKSON IN ANDALUSIA, AL. EVEN THOUGH IT WAS A SATURDAY, THE SALES PEOPLE CALLED THE SERVICE MANAGER WHO CAME IN ALONG WITH A SERVICE TECH. SHORTY I HAD A NEW VACUUM PUMP INSTALLED AND THERE WAS NO CHARGE SINCE GM HAD ISSUED A SERVICE BULLETIN. BUT NOW I'M WORRIED ABOUT ANOTHER FAILURE. I BARELY AVOIDED AN ACCIDENT THIS TIME. THERE WAS ABSOLUTELY NO WARNING PRIOR TO FAILURE . AFTER THE INITIAL FAILURE TO BRAKE PROPERLY, I GOT A SERVICE BRAKE ASSIST MESSAGE. VERY DANGEROUS FAILURE. A CRASH WAS NARROWLY AVERTED.
Corrective Action:
I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE POWER ASSIST WAS NOT WORKING. AT FIRST I THOUGHT I HAD NO BRAKES AT ALL. I PRESSED HARD WITH BOTH FEET AND STOPPED THE TRUCK BEFORE I REAR ENDED MY SON IN LAW AND HIS FAMILY. SCARED ME TO DEATH!! I PHONED AHEAD TO OUR LEAD CAR AND TOLD THEM I HAD SERIOUS VEHICLE PROBLEMS. THERE'S NO WAY I COULD DRIVE 400 MILES WITH HEAVY TRAFFIC SAFELY. WE SEARCHED FOR THE NEAREST GM DEALER AND SELECTED J. M.JACKSON IN ANDALUSIA, AL. EVEN THOUGH IT WAS A SATURDAY, THE SALES PEOPLE CALLED THE SERVICE MANAGER WHO CAME IN ALONG WITH A SERVICE TECH. SHORTY I HAD A NEW VACUUM PUMP INSTALLED AND THERE WAS NO CHARGE SINCE GM HAD ISSUED A SERVICE BULLETIN. BUT NOW I'M WORRIED ABOUT ANOTHER FAILURE. I BARELY AVOIDED AN ACCIDENT THIS TIME. THERE WAS ABSOLUTELY NO WARNING PRIOR TO FAILURE . AFTER THE INITIAL FAILURE TO BRAKE PROPERLY, I GOT A SERVICE BRAKE ASSIST MESSAGE. VERY DANGEROUS FAILURE. A CRASH WAS NARROWLY AVERTED.
Additional Notes:
I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE POWER ASSIST WAS NOT WORKING. AT FIRST I THOUGHT I HAD NO BRAKES AT ALL. I PRESSED HARD WITH BOTH FEET AND STOPPED THE TRUCK BEFORE I REAR ENDED MY SON IN LAW AND HIS FAMILY. SCARED ME TO DEATH!! I PHONED AHEAD TO OUR LEAD CAR AND TOLD THEM I HAD SERIOUS VEHICLE PROBLEMS. THERE'S NO WAY I COULD DRIVE 400 MILES WITH HEAVY TRAFFIC SAFELY. WE SEARCHED FOR THE NEAREST GM DEALER AND SELECTED J. M.JACKSON IN ANDALUSIA, AL. EVEN THOUGH IT WAS A SATURDAY, THE SALES PEOPLE CALLED THE SERVICE MANAGER WHO CAME IN ALONG WITH A SERVICE TECH. SHORTY I HAD A NEW VACUUM PUMP INSTALLED AND THERE WAS NO CHARGE SINCE GM HAD ISSUED A SERVICE BULLETIN. BUT NOW I'M WORRIED ABOUT ANOTHER FAILURE. I BARELY AVOIDED AN ACCIDENT THIS TIME. THERE WAS ABSOLUTELY NO WARNING PRIOR TO FAILURE . AFTER THE INITIAL FAILURE TO BRAKE PROPERLY, I GOT A SERVICE BRAKE ASSIST MESSAGE. VERY DANGEROUS FAILURE. A CRASH WAS NARROWLY AVERTED.
Mfg Campaign: 11229917
Recall Date: Jul 7, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY 8 SPEED TRANSMISSION SEEM TO WAIT TOO LONG TO UP SHIFT. WILL DOWN SHIFT AT ODD TIMES. WHEN IS STOP AND GO TRAFFIC AROUND 5-15 MPH THE TRUCK WILL LURCH FORWARD WHEN COASTING OR COMING TO A STOP. WHEN TRUING ON THE TRUCK AND GOING FROM PARK TO REVERSE THERE WILL BE A LOUD "CLUNK" THAT CAN ALSO BE FELT CAUSING THE TRUCK TO ROCK.
Corrective Action:
MY 8 SPEED TRANSMISSION SEEM TO WAIT TOO LONG TO UP SHIFT. WILL DOWN SHIFT AT ODD TIMES. WHEN IS STOP AND GO TRAFFIC AROUND 5-15 MPH THE TRUCK WILL LURCH FORWARD WHEN COASTING OR COMING TO A STOP. WHEN TRUING ON THE TRUCK AND GOING FROM PARK TO REVERSE THERE WILL BE A LOUD "CLUNK" THAT CAN ALSO BE FELT CAUSING THE TRUCK TO ROCK.
Additional Notes:
MY 8 SPEED TRANSMISSION SEEM TO WAIT TOO LONG TO UP SHIFT. WILL DOWN SHIFT AT ODD TIMES. WHEN IS STOP AND GO TRAFFIC AROUND 5-15 MPH THE TRUCK WILL LURCH FORWARD WHEN COASTING OR COMING TO A STOP. WHEN TRUING ON THE TRUCK AND GOING FROM PARK TO REVERSE THERE WILL BE A LOUD "CLUNK" THAT CAN ALSO BE FELT CAUSING THE TRUCK TO ROCK.
Mfg Campaign: 11228963
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE PEDAL FIRMLY DEPRESSED, THE VEHICLE ROLLED ANOTHER 12FT (APPROX) ALMOST STRIKING ANOTHER CAR WITH SOME PEOPLE STANDING NEARBY. I FEEL THE VEHICLE IS UNSAFE AND CANNOT INSURE AN ACCIDENT WILL EVENTUALLY RESULT.
Corrective Action:
WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE PEDAL FIRMLY DEPRESSED, THE VEHICLE ROLLED ANOTHER 12FT (APPROX) ALMOST STRIKING ANOTHER CAR WITH SOME PEOPLE STANDING NEARBY. I FEEL THE VEHICLE IS UNSAFE AND CANNOT INSURE AN ACCIDENT WILL EVENTUALLY RESULT.
Additional Notes:
WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE PEDAL FIRMLY DEPRESSED, THE VEHICLE ROLLED ANOTHER 12FT (APPROX) ALMOST STRIKING ANOTHER CAR WITH SOME PEOPLE STANDING NEARBY. I FEEL THE VEHICLE IS UNSAFE AND CANNOT INSURE AN ACCIDENT WILL EVENTUALLY RESULT.
Mfg Campaign: 11222107
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONING FAILED. THIS NEEDS TO BE DOCUMENTED. NOT A "SAFETY" ISSUE AT FIRST, BUT WITH PETS AND KIDS IT CAN BECOME ONE. I HAVE OWNED THIS TRUCK FOR A LITTLE OVER A YEAR. I BOUGHT IT USED FOR OVER $35,000. IT HAD 50,000 MILES ON IT. MY FIRST SUMMER THE A/C WORKED, BUT NOT GREAT. LAST WEEK I TRIED TO USE MY A/C AND NOTHING BUT HOT AIR. I THOUGHT IT WAS STRANGE BEING ONLY A COUPLE YEARS OLD. I PAID TO GET THE FREON RE-CHARGED. THE FREON LEAKED OUT AFTER 2 DAYS AND A/C STOPPED WORKING. I HAD TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR $118. I HAVE DONE RESEARCH AND IT SOUNDS LIKE I SHOULD BE LOOKING AT A REPAIR COSTING ANYWHERE FROM $800 TO $2,000. THERE HAVE BEEN SEVERAL ONLINE COMPLAINTS, ALONG WITH A CLASS ACTION LAW SUIT TO COVER THIS PROBLEM. THE ISSUE IS THAT IT IS A "LUXURY ITEM" NOT A SAFETY ITEM. IT NEEDS TO BE DOCUMENTED ON ALL WEBSITES THAT THIS IS AN ISSUE, SO CONSUMERS CAN BE INFORMED. THIS CAN BE DANGEROUS WHEN TRAVELING WITH YOUNG CHILDREN AND PETS. THE AIR THAT COMES OUT OF THE VENTS IS EXTREMELY HOT. IN HOT TEMPERATURES THIS CAN BECOME DANGEROUS.
Corrective Action:
AIR CONDITIONING FAILED. THIS NEEDS TO BE DOCUMENTED. NOT A "SAFETY" ISSUE AT FIRST, BUT WITH PETS AND KIDS IT CAN BECOME ONE. I HAVE OWNED THIS TRUCK FOR A LITTLE OVER A YEAR. I BOUGHT IT USED FOR OVER $35,000. IT HAD 50,000 MILES ON IT. MY FIRST SUMMER THE A/C WORKED, BUT NOT GREAT. LAST WEEK I TRIED TO USE MY A/C AND NOTHING BUT HOT AIR. I THOUGHT IT WAS STRANGE BEING ONLY A COUPLE YEARS OLD. I PAID TO GET THE FREON RE-CHARGED. THE FREON LEAKED OUT AFTER 2 DAYS AND A/C STOPPED WORKING. I HAD TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR $118. I HAVE DONE RESEARCH AND IT SOUNDS LIKE I SHOULD BE LOOKING AT A REPAIR COSTING ANYWHERE FROM $800 TO $2,000. THERE HAVE BEEN SEVERAL ONLINE COMPLAINTS, ALONG WITH A CLASS ACTION LAW SUIT TO COVER THIS PROBLEM. THE ISSUE IS THAT IT IS A "LUXURY ITEM" NOT A SAFETY ITEM. IT NEEDS TO BE DOCUMENTED ON ALL WEBSITES THAT THIS IS AN ISSUE, SO CONSUMERS CAN BE INFORMED. THIS CAN BE DANGEROUS WHEN TRAVELING WITH YOUNG CHILDREN AND PETS. THE AIR THAT COMES OUT OF THE VENTS IS EXTREMELY HOT. IN HOT TEMPERATURES THIS CAN BECOME DANGEROUS.
Additional Notes:
AIR CONDITIONING FAILED. THIS NEEDS TO BE DOCUMENTED. NOT A "SAFETY" ISSUE AT FIRST, BUT WITH PETS AND KIDS IT CAN BECOME ONE. I HAVE OWNED THIS TRUCK FOR A LITTLE OVER A YEAR. I BOUGHT IT USED FOR OVER $35,000. IT HAD 50,000 MILES ON IT. MY FIRST SUMMER THE A/C WORKED, BUT NOT GREAT. LAST WEEK I TRIED TO USE MY A/C AND NOTHING BUT HOT AIR. I THOUGHT IT WAS STRANGE BEING ONLY A COUPLE YEARS OLD. I PAID TO GET THE FREON RE-CHARGED. THE FREON LEAKED OUT AFTER 2 DAYS AND A/C STOPPED WORKING. I HAD TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR $118. I HAVE DONE RESEARCH AND IT SOUNDS LIKE I SHOULD BE LOOKING AT A REPAIR COSTING ANYWHERE FROM $800 TO $2,000. THERE HAVE BEEN SEVERAL ONLINE COMPLAINTS, ALONG WITH A CLASS ACTION LAW SUIT TO COVER THIS PROBLEM. THE ISSUE IS THAT IT IS A "LUXURY ITEM" NOT A SAFETY ITEM. IT NEEDS TO BE DOCUMENTED ON ALL WEBSITES THAT THIS IS AN ISSUE, SO CONSUMERS CAN BE INFORMED. THIS CAN BE DANGEROUS WHEN TRAVELING WITH YOUNG CHILDREN AND PETS. THE AIR THAT COMES OUT OF THE VENTS IS EXTREMELY HOT. IN HOT TEMPERATURES THIS CAN BECOME DANGEROUS.
Mfg Campaign: 11217149
Recall Date: May 31, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11210855
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC CONDENSER FAILED AT 40000 MILES. GM HAS EXTENDED WARRANTIES FOR THEIR SUVS RELATED TO THIS COMMON AND KNOWN ISSUE, HOWEVER HAS NOT INCLUDED THEIR TRUCKS IN THE WARRANTY EXTENSION. THE FAULTY CONDENSER IS THE SAME EXACT PART FOR THE TRUCKS AS THE SUVS AND AS SUCH SHOULD BE INCLUDED AS WELL.
Corrective Action:
AC CONDENSER FAILED AT 40000 MILES. GM HAS EXTENDED WARRANTIES FOR THEIR SUVS RELATED TO THIS COMMON AND KNOWN ISSUE, HOWEVER HAS NOT INCLUDED THEIR TRUCKS IN THE WARRANTY EXTENSION. THE FAULTY CONDENSER IS THE SAME EXACT PART FOR THE TRUCKS AS THE SUVS AND AS SUCH SHOULD BE INCLUDED AS WELL.
Additional Notes:
AC CONDENSER FAILED AT 40000 MILES. GM HAS EXTENDED WARRANTIES FOR THEIR SUVS RELATED TO THIS COMMON AND KNOWN ISSUE, HOWEVER HAS NOT INCLUDED THEIR TRUCKS IN THE WARRANTY EXTENSION. THE FAULTY CONDENSER IS THE SAME EXACT PART FOR THE TRUCKS AS THE SUVS AND AS SUCH SHOULD BE INCLUDED AS WELL.
Mfg Campaign: 11210577
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES GET VERY HARD AND IS VERY DIFFICULT TO STOP AT LOW SPEEDS. THE DEALER IS FIXING IT AT NO COST STATING IT IS A SAFETY ISSUE BUT NOT A RECALL.
Corrective Action:
THE BRAKES GET VERY HARD AND IS VERY DIFFICULT TO STOP AT LOW SPEEDS. THE DEALER IS FIXING IT AT NO COST STATING IT IS A SAFETY ISSUE BUT NOT A RECALL.
Additional Notes:
THE BRAKES GET VERY HARD AND IS VERY DIFFICULT TO STOP AT LOW SPEEDS. THE DEALER IS FIXING IT AT NO COST STATING IT IS A SAFETY ISSUE BUT NOT A RECALL.
Mfg Campaign: 11208921
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Corrective Action:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Additional Notes:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Mfg Campaign: 11208481
Recall Date: May 19, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Corrective Action:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Additional Notes:
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
Mfg Campaign: 11208481
Recall Date: May 19, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) THE ISSUE HAPPENED AGAIN AND THE TRUCK WOULDN'T STOP, ALMOST CAUSING AN ACCIDENT THAT COULD HAVE SERIOUSLY INJURED THE ELDERLY LADY IN FRONT OF US AND OURSELVES. THIS ISSUE IS GETTING WORSE AND PRESENTS A HAZARD TO US AND EVERYONE ON THE ROAD. THIS ISSUE OCCURS AT RANDOM TIMES, SLOWING TO GET OFF AN EXIT RAMP, IN TRAFFIC, STOPPING FOR CROSS WALKERS, ETC. WE BROUGHT IT TO THE DEALERSHIP AND THEY REQUIRE US TO REENACT (PUTTING EVERYONE IN DANGER) THE ISSUE AND UNTIL THEY EXPERIENCE IT, THEY WON'T FIX IT. LEAVING US WITH A CAR THAT DOESN'T STOP THAT WILL SOONER OR LATER CAUSE AN ACCIDENT.
Corrective Action:
THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) THE ISSUE HAPPENED AGAIN AND THE TRUCK WOULDN'T STOP, ALMOST CAUSING AN ACCIDENT THAT COULD HAVE SERIOUSLY INJURED THE ELDERLY LADY IN FRONT OF US AND OURSELVES. THIS ISSUE IS GETTING WORSE AND PRESENTS A HAZARD TO US AND EVERYONE ON THE ROAD. THIS ISSUE OCCURS AT RANDOM TIMES, SLOWING TO GET OFF AN EXIT RAMP, IN TRAFFIC, STOPPING FOR CROSS WALKERS, ETC. WE BROUGHT IT TO THE DEALERSHIP AND THEY REQUIRE US TO REENACT (PUTTING EVERYONE IN DANGER) THE ISSUE AND UNTIL THEY EXPERIENCE IT, THEY WON'T FIX IT. LEAVING US WITH A CAR THAT DOESN'T STOP THAT WILL SOONER OR LATER CAUSE AN ACCIDENT.
Additional Notes:
THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) THE ISSUE HAPPENED AGAIN AND THE TRUCK WOULDN'T STOP, ALMOST CAUSING AN ACCIDENT THAT COULD HAVE SERIOUSLY INJURED THE ELDERLY LADY IN FRONT OF US AND OURSELVES. THIS ISSUE IS GETTING WORSE AND PRESENTS A HAZARD TO US AND EVERYONE ON THE ROAD. THIS ISSUE OCCURS AT RANDOM TIMES, SLOWING TO GET OFF AN EXIT RAMP, IN TRAFFIC, STOPPING FOR CROSS WALKERS, ETC. WE BROUGHT IT TO THE DEALERSHIP AND THEY REQUIRE US TO REENACT (PUTTING EVERYONE IN DANGER) THE ISSUE AND UNTIL THEY EXPERIENCE IT, THEY WON'T FIX IT. LEAVING US WITH A CAR THAT DOESN'T STOP THAT WILL SOONER OR LATER CAUSE AN ACCIDENT.
Mfg Campaign: 11207216
Recall Date: May 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BRAKING AT LOW SPEEDS, ESPECIALLY IN REVERSE, BRAKES FAIL. I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND THEY STILL DO NOT OPERATE CORRECTLY. THIS IS A CONSISTENT, MULTI-INCIDENT, PROBLEM SINCE PURCHASE. MANIFESTS ESPECIALLY WHEN BACKING INTO A PARKING SPOT.
Corrective Action:
WHEN BRAKING AT LOW SPEEDS, ESPECIALLY IN REVERSE, BRAKES FAIL. I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND THEY STILL DO NOT OPERATE CORRECTLY. THIS IS A CONSISTENT, MULTI-INCIDENT, PROBLEM SINCE PURCHASE. MANIFESTS ESPECIALLY WHEN BACKING INTO A PARKING SPOT.
Additional Notes:
WHEN BRAKING AT LOW SPEEDS, ESPECIALLY IN REVERSE, BRAKES FAIL. I HAVE TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR AND THEY STILL DO NOT OPERATE CORRECTLY. THIS IS A CONSISTENT, MULTI-INCIDENT, PROBLEM SINCE PURCHASE. MANIFESTS ESPECIALLY WHEN BACKING INTO A PARKING SPOT.
Mfg Campaign: 11206947
Recall Date: May 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY TRUCK BRAKES DON'T WORK WHEN I AM GOING SLOWLY. I HAVE TO PUSH IN THE BRAKE PEDAL VERY HARD AND IT FEELS LIKE I'M STEPPING ON A ROCK. THE BRAKES DON'T WORK WHEN I AM MOVING SLOWLY(DRIVE THROUGH, PULLING INTO PARKING SPACE, PULLING INTO GARAGE, COMING TO A STOP AT AN INTERSECTION WHEN GOING SLOW). IT IS VERY SCARY. I HAVE NOT HIT ANYTHING YET, BUT I FEEL I WILL.
Corrective Action:
MY TRUCK BRAKES DON'T WORK WHEN I AM GOING SLOWLY. I HAVE TO PUSH IN THE BRAKE PEDAL VERY HARD AND IT FEELS LIKE I'M STEPPING ON A ROCK. THE BRAKES DON'T WORK WHEN I AM MOVING SLOWLY(DRIVE THROUGH, PULLING INTO PARKING SPACE, PULLING INTO GARAGE, COMING TO A STOP AT AN INTERSECTION WHEN GOING SLOW). IT IS VERY SCARY. I HAVE NOT HIT ANYTHING YET, BUT I FEEL I WILL.
Additional Notes:
MY TRUCK BRAKES DON'T WORK WHEN I AM GOING SLOWLY. I HAVE TO PUSH IN THE BRAKE PEDAL VERY HARD AND IT FEELS LIKE I'M STEPPING ON A ROCK. THE BRAKES DON'T WORK WHEN I AM MOVING SLOWLY(DRIVE THROUGH, PULLING INTO PARKING SPACE, PULLING INTO GARAGE, COMING TO A STOP AT AN INTERSECTION WHEN GOING SLOW). IT IS VERY SCARY. I HAVE NOT HIT ANYTHING YET, BUT I FEEL I WILL.
Mfg Campaign: 11205758
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES FAILED COMPLETELY AT LOW TO MODERATE SPEEDS BOTH GOING FORWARD AND IN REVERSE. BRAKE PEDAL WENT FLAT TO THE FLOOR AND THE VEHICLE FAILED TO STOP. INITIALLY OCCURRED NOVEMBER 7, 2018 AND HAS PERIODICALLY RECURRED SINCE THEN. AS OF MARCH AND APRIL 2019 IT HAS BEGUN TO RECUR MORE FREQUENTLY. AFTER THE INITIAL OCCURRENCE I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER. THEY COULD NOT REPLICATE THE PROBLEM AND TOOK NO CORRECTIVE ACTION. THEY DID RECOMMEND REPLACING THE FRONT BRAKE PADS AND MACHINING THE ROTORS, WHICH I HAD THEM DO. MILEAGE WAS 44,522 AT THAT TIME. IT IS BACK WITH THE DEALER TODAY AND THE FOCUS SEEMS TO BE THE BRAKE VACUUM PUMP. OF COURSE, THE VEHICLE IS NOW OUT OF WARRANTY SO I'M WAITING TO SEE IF THEY WILL PERFORM THE REPAIRS AT GMC'S EXPENSE OR NOT. IF NOT, I WILL LIKELY BEGIN CONTACTING OTHER OWNERS TO CREATE A GROUP LARGE ENOUGH TO INITIATE A CLASS ACTION LAWSUIT.
Corrective Action:
BRAKES FAILED COMPLETELY AT LOW TO MODERATE SPEEDS BOTH GOING FORWARD AND IN REVERSE. BRAKE PEDAL WENT FLAT TO THE FLOOR AND THE VEHICLE FAILED TO STOP. INITIALLY OCCURRED NOVEMBER 7, 2018 AND HAS PERIODICALLY RECURRED SINCE THEN. AS OF MARCH AND APRIL 2019 IT HAS BEGUN TO RECUR MORE FREQUENTLY. AFTER THE INITIAL OCCURRENCE I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER. THEY COULD NOT REPLICATE THE PROBLEM AND TOOK NO CORRECTIVE ACTION. THEY DID RECOMMEND REPLACING THE FRONT BRAKE PADS AND MACHINING THE ROTORS, WHICH I HAD THEM DO. MILEAGE WAS 44,522 AT THAT TIME. IT IS BACK WITH THE DEALER TODAY AND THE FOCUS SEEMS TO BE THE BRAKE VACUUM PUMP. OF COURSE, THE VEHICLE IS NOW OUT OF WARRANTY SO I'M WAITING TO SEE IF THEY WILL PERFORM THE REPAIRS AT GMC'S EXPENSE OR NOT. IF NOT, I WILL LIKELY BEGIN CONTACTING OTHER OWNERS TO CREATE A GROUP LARGE ENOUGH TO INITIATE A CLASS ACTION LAWSUIT.
Additional Notes:
BRAKES FAILED COMPLETELY AT LOW TO MODERATE SPEEDS BOTH GOING FORWARD AND IN REVERSE. BRAKE PEDAL WENT FLAT TO THE FLOOR AND THE VEHICLE FAILED TO STOP. INITIALLY OCCURRED NOVEMBER 7, 2018 AND HAS PERIODICALLY RECURRED SINCE THEN. AS OF MARCH AND APRIL 2019 IT HAS BEGUN TO RECUR MORE FREQUENTLY. AFTER THE INITIAL OCCURRENCE I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER. THEY COULD NOT REPLICATE THE PROBLEM AND TOOK NO CORRECTIVE ACTION. THEY DID RECOMMEND REPLACING THE FRONT BRAKE PADS AND MACHINING THE ROTORS, WHICH I HAD THEM DO. MILEAGE WAS 44,522 AT THAT TIME. IT IS BACK WITH THE DEALER TODAY AND THE FOCUS SEEMS TO BE THE BRAKE VACUUM PUMP. OF COURSE, THE VEHICLE IS NOW OUT OF WARRANTY SO I'M WAITING TO SEE IF THEY WILL PERFORM THE REPAIRS AT GMC'S EXPENSE OR NOT. IF NOT, I WILL LIKELY BEGIN CONTACTING OTHER OWNERS TO CREATE A GROUP LARGE ENOUGH TO INITIATE A CLASS ACTION LAWSUIT.
Mfg Campaign: 11205520
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITH 48,000 MILES, THE BRAKES ARE VERY SOFT AND INEFFECTIVE AT LOW SPEEDS. BOTH IN FORWARD AND REVERSE. IN READING ON LINE POST, THIS APPEARS TO BE A VERY COMMON PROBLEM IN 2014-2016 PICKUPS. IT APPEARS THE VACCUUM PUMP IS OUT AND WILL NEED REPLACED. THIS SHOULD BE A SAFETY RECALL AS I COULDNT STOP VERY WELL THE FIRST TIME IT HAPPENED.
Corrective Action:
WITH 48,000 MILES, THE BRAKES ARE VERY SOFT AND INEFFECTIVE AT LOW SPEEDS. BOTH IN FORWARD AND REVERSE. IN READING ON LINE POST, THIS APPEARS TO BE A VERY COMMON PROBLEM IN 2014-2016 PICKUPS. IT APPEARS THE VACCUUM PUMP IS OUT AND WILL NEED REPLACED. THIS SHOULD BE A SAFETY RECALL AS I COULDNT STOP VERY WELL THE FIRST TIME IT HAPPENED.
Additional Notes:
WITH 48,000 MILES, THE BRAKES ARE VERY SOFT AND INEFFECTIVE AT LOW SPEEDS. BOTH IN FORWARD AND REVERSE. IN READING ON LINE POST, THIS APPEARS TO BE A VERY COMMON PROBLEM IN 2014-2016 PICKUPS. IT APPEARS THE VACCUUM PUMP IS OUT AND WILL NEED REPLACED. THIS SHOULD BE A SAFETY RECALL AS I COULDNT STOP VERY WELL THE FIRST TIME IT HAPPENED.
Mfg Campaign: 11204320
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING IN SLOW MOVING TRAFFIC TRANS MISSION FEELS VERY JERKY AND SHIFTS HARD. ALSO WHEN GOING FROM PARK TO REVERSE TRANSMISSION WILL CLUNK VERY HARD CAUSING THE TRUCK TO MOVE. TRUCK ALSO SEEMS TO HESITATE WHEN TRYING TO SHIFT IN LOWER GEARS WHILE ACCELERATING. THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE TRUCK BRAND NEW FROM THE DEALERSHIP. PRIOR ATTEMPTS FOR SERVICE HAVE BEEN EXPLAINED BY THEIR TECHNICIANS AS BEING AN ADAPTIVE TRANSMISSION NEEDING TO LEARN
Corrective Action:
WHEN DRIVING IN SLOW MOVING TRAFFIC TRANS MISSION FEELS VERY JERKY AND SHIFTS HARD. ALSO WHEN GOING FROM PARK TO REVERSE TRANSMISSION WILL CLUNK VERY HARD CAUSING THE TRUCK TO MOVE. TRUCK ALSO SEEMS TO HESITATE WHEN TRYING TO SHIFT IN LOWER GEARS WHILE ACCELERATING. THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE TRUCK BRAND NEW FROM THE DEALERSHIP. PRIOR ATTEMPTS FOR SERVICE HAVE BEEN EXPLAINED BY THEIR TECHNICIANS AS BEING AN ADAPTIVE TRANSMISSION NEEDING TO LEARN
Additional Notes:
WHEN DRIVING IN SLOW MOVING TRAFFIC TRANS MISSION FEELS VERY JERKY AND SHIFTS HARD. ALSO WHEN GOING FROM PARK TO REVERSE TRANSMISSION WILL CLUNK VERY HARD CAUSING THE TRUCK TO MOVE. TRUCK ALSO SEEMS TO HESITATE WHEN TRYING TO SHIFT IN LOWER GEARS WHILE ACCELERATING. THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE TRUCK BRAND NEW FROM THE DEALERSHIP. PRIOR ATTEMPTS FOR SERVICE HAVE BEEN EXPLAINED BY THEIR TECHNICIANS AS BEING AN ADAPTIVE TRANSMISSION NEEDING TO LEARN
Mfg Campaign: 11204295
Recall Date: Apr 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND GEAR WITH NO FIX FROM GM. COMPLAINED TO DEALER THEY SAID IT'S NORMAL AND THERE'S NO FIX FOR THE ISSUE. ISSUE ALSO PERSIST WHEN GOING FROM DRIVE TO REVERSE, A HARD SHIFT THAT I'VE NEVER EXPERIENCED BEFORE IN SEVERAL PREVIOUS GM PRODUCTS I OWNED OR CURRENTLY OWN. HAPPENS EVERY TIME I DRIVE THE VEHICLE
Corrective Action:
TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND GEAR WITH NO FIX FROM GM. COMPLAINED TO DEALER THEY SAID IT'S NORMAL AND THERE'S NO FIX FOR THE ISSUE. ISSUE ALSO PERSIST WHEN GOING FROM DRIVE TO REVERSE, A HARD SHIFT THAT I'VE NEVER EXPERIENCED BEFORE IN SEVERAL PREVIOUS GM PRODUCTS I OWNED OR CURRENTLY OWN. HAPPENS EVERY TIME I DRIVE THE VEHICLE
Additional Notes:
TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND GEAR WITH NO FIX FROM GM. COMPLAINED TO DEALER THEY SAID IT'S NORMAL AND THERE'S NO FIX FOR THE ISSUE. ISSUE ALSO PERSIST WHEN GOING FROM DRIVE TO REVERSE, A HARD SHIFT THAT I'VE NEVER EXPERIENCED BEFORE IN SEVERAL PREVIOUS GM PRODUCTS I OWNED OR CURRENTLY OWN. HAPPENS EVERY TIME I DRIVE THE VEHICLE
Mfg Campaign: 11203727
Recall Date: Apr 25, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
FRONT END UPPER CONTROL ARMS AND STRUTS ARE BROKEN CAUSING A GRINDING POPPING SOUND. MY VEHICLE HAS NEVER BEEN OFF ROADING, ALL HIGHWAY MILES. NHTSA SHOWS A RECALL ARTICLE ON THIS PARTICULAR MECHANICAL ISSUE (SEE ATTACHMENT) AS A RECALL FOR 2016 MODELS. MY VEHICLE HAS NOT REACHED THE THREE YEAR WARRANTY, BUT IS OVER THE 36,000 MILE WARRANTY. SINCE IT HAS BEEN A RECALL ISSUE, I AM REQUESTING A RECALL THAT GM SHOULD TAKE CARE OF. HOWEVER, GM REFUSES TO HANDLE ALL COST BECAUSE IT IS OUT OF 36,000 MILE WARRANTY.
Corrective Action:
FRONT END UPPER CONTROL ARMS AND STRUTS ARE BROKEN CAUSING A GRINDING POPPING SOUND. MY VEHICLE HAS NEVER BEEN OFF ROADING, ALL HIGHWAY MILES. NHTSA SHOWS A RECALL ARTICLE ON THIS PARTICULAR MECHANICAL ISSUE (SEE ATTACHMENT) AS A RECALL FOR 2016 MODELS. MY VEHICLE HAS NOT REACHED THE THREE YEAR WARRANTY, BUT IS OVER THE 36,000 MILE WARRANTY. SINCE IT HAS BEEN A RECALL ISSUE, I AM REQUESTING A RECALL THAT GM SHOULD TAKE CARE OF. HOWEVER, GM REFUSES TO HANDLE ALL COST BECAUSE IT IS OUT OF 36,000 MILE WARRANTY.
Additional Notes:
FRONT END UPPER CONTROL ARMS AND STRUTS ARE BROKEN CAUSING A GRINDING POPPING SOUND. MY VEHICLE HAS NEVER BEEN OFF ROADING, ALL HIGHWAY MILES. NHTSA SHOWS A RECALL ARTICLE ON THIS PARTICULAR MECHANICAL ISSUE (SEE ATTACHMENT) AS A RECALL FOR 2016 MODELS. MY VEHICLE HAS NOT REACHED THE THREE YEAR WARRANTY, BUT IS OVER THE 36,000 MILE WARRANTY. SINCE IT HAS BEEN A RECALL ISSUE, I AM REQUESTING A RECALL THAT GM SHOULD TAKE CARE OF. HOWEVER, GM REFUSES TO HANDLE ALL COST BECAUSE IT IS OUT OF 36,000 MILE WARRANTY.
Mfg Campaign: 11203126
Recall Date: Apr 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES WERE VERY HARD TO APPLY AT SLOW SPEED. ALMOST CAUSED COLLISION WITH VEHICLE.
Corrective Action:
BRAKES WERE VERY HARD TO APPLY AT SLOW SPEED. ALMOST CAUSED COLLISION WITH VEHICLE.
Additional Notes:
BRAKES WERE VERY HARD TO APPLY AT SLOW SPEED. ALMOST CAUSED COLLISION WITH VEHICLE.
Mfg Campaign: 11196037
Recall Date: Apr 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL GETS VERY HARD CAN HARDLY STOP RIG DOES IT MORE WHEN GOING SLOW THEN AT HIGHWAY SPEED GOT TO BE VERY CAREFUL CAUSE YOU HAVE TO PRESS VERY HARD TO GET IT TO STOP
Corrective Action:
BRAKE PEDAL GETS VERY HARD CAN HARDLY STOP RIG DOES IT MORE WHEN GOING SLOW THEN AT HIGHWAY SPEED GOT TO BE VERY CAREFUL CAUSE YOU HAVE TO PRESS VERY HARD TO GET IT TO STOP
Additional Notes:
BRAKE PEDAL GETS VERY HARD CAN HARDLY STOP RIG DOES IT MORE WHEN GOING SLOW THEN AT HIGHWAY SPEED GOT TO BE VERY CAREFUL CAUSE YOU HAVE TO PRESS VERY HARD TO GET IT TO STOP
Mfg Campaign: 11192717
Recall Date: Mar 31, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WOULD NOT BRAKE EFFECTIVELY UNDER NORMAL DRIVING CONDITIONS. SERVICED AT DEALER AND VACUUM PUMP WAS FOUND TO BE DEFECTIVE.
Corrective Action:
VEHICLE WOULD NOT BRAKE EFFECTIVELY UNDER NORMAL DRIVING CONDITIONS. SERVICED AT DEALER AND VACUUM PUMP WAS FOUND TO BE DEFECTIVE.
Additional Notes:
VEHICLE WOULD NOT BRAKE EFFECTIVELY UNDER NORMAL DRIVING CONDITIONS. SERVICED AT DEALER AND VACUUM PUMP WAS FOUND TO BE DEFECTIVE.
Mfg Campaign: 11192755
Recall Date: Mar 31, 2019
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