Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL FELT HARD AND FAILED TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 39,578.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL FELT HARD AND FAILED TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 39,578.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL FELT HARD AND FAILED TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 39,578.
Mfg Campaign: 11192471
Recall Date: Mar 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED MANY TIMES; THREE OCCURRENCES WHEN BACKING UP AND TWO OCCURRENCES WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 4 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE ADDITIONAL OCCURRENCES INDICATE AN ISSUE.
Corrective Action:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED MANY TIMES; THREE OCCURRENCES WHEN BACKING UP AND TWO OCCURRENCES WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 4 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE ADDITIONAL OCCURRENCES INDICATE AN ISSUE.
Additional Notes:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED MANY TIMES; THREE OCCURRENCES WHEN BACKING UP AND TWO OCCURRENCES WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 4 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE ADDITIONAL OCCURRENCES INDICATE AN ISSUE.
Mfg Campaign: 11191110
Recall Date: Mar 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE TRANSITING ON A MAJOR HIGHWAY IN NORTH FLORIDA THE TRAFFIC CAME TO A SUDDEN STOP AND UNFORTUNATELY WHEN I PRESSED THE BRAKE PEDAL NOTHING HAPPENED, I HAD TO PUSH THE PEDDLE WITH EXTREME POWER AND IT STILL WAS NOT ENOUGH. TO AVOID THE SLOWER VEHICLES I HAD TO PULL THE TRUCK ONTO THE GRASSY MEDIAN TO AVOID A POSSIBLE DEADLY COLLISION. I WAS ABLE TO RECOVER CONTROL OF THE TRUCK THANKFULLY. MYSTERIOUSLY THE BRAKES WORKED AGAIN WHEN I CAME BACK ONTO THE HIGHWAY. I TOOK THE TRUCK TO A NEARBY GMC SERVICE DEALER AND AFTER THE TRUCK WAS TESTED THEY INFORMED ME THAT THEY FOUND A FAULTY BRAKE VACUUM PUMP. IN DISCUSSION WITH THE DEALER THEY ALSO INFORMED ME THAT THIS IS BECOMING A "SOMEWHAT COMMON" ISSUE. WITHOUT WARNING OR ANY INDICATOR THE BRAKE SYSTEM FAILED, THIS IS COMPLETELY UNACCEPTABLE. LIVES COULD HAVE EASILY BEEN LOST DUE TO A MALFUNCTION PART. VEHICLE ONLY HAD 27K MILES ON IT.
Corrective Action:
WHILE TRANSITING ON A MAJOR HIGHWAY IN NORTH FLORIDA THE TRAFFIC CAME TO A SUDDEN STOP AND UNFORTUNATELY WHEN I PRESSED THE BRAKE PEDAL NOTHING HAPPENED, I HAD TO PUSH THE PEDDLE WITH EXTREME POWER AND IT STILL WAS NOT ENOUGH. TO AVOID THE SLOWER VEHICLES I HAD TO PULL THE TRUCK ONTO THE GRASSY MEDIAN TO AVOID A POSSIBLE DEADLY COLLISION. I WAS ABLE TO RECOVER CONTROL OF THE TRUCK THANKFULLY. MYSTERIOUSLY THE BRAKES WORKED AGAIN WHEN I CAME BACK ONTO THE HIGHWAY. I TOOK THE TRUCK TO A NEARBY GMC SERVICE DEALER AND AFTER THE TRUCK WAS TESTED THEY INFORMED ME THAT THEY FOUND A FAULTY BRAKE VACUUM PUMP. IN DISCUSSION WITH THE DEALER THEY ALSO INFORMED ME THAT THIS IS BECOMING A "SOMEWHAT COMMON" ISSUE. WITHOUT WARNING OR ANY INDICATOR THE BRAKE SYSTEM FAILED, THIS IS COMPLETELY UNACCEPTABLE. LIVES COULD HAVE EASILY BEEN LOST DUE TO A MALFUNCTION PART. VEHICLE ONLY HAD 27K MILES ON IT.
Additional Notes:
WHILE TRANSITING ON A MAJOR HIGHWAY IN NORTH FLORIDA THE TRAFFIC CAME TO A SUDDEN STOP AND UNFORTUNATELY WHEN I PRESSED THE BRAKE PEDAL NOTHING HAPPENED, I HAD TO PUSH THE PEDDLE WITH EXTREME POWER AND IT STILL WAS NOT ENOUGH. TO AVOID THE SLOWER VEHICLES I HAD TO PULL THE TRUCK ONTO THE GRASSY MEDIAN TO AVOID A POSSIBLE DEADLY COLLISION. I WAS ABLE TO RECOVER CONTROL OF THE TRUCK THANKFULLY. MYSTERIOUSLY THE BRAKES WORKED AGAIN WHEN I CAME BACK ONTO THE HIGHWAY. I TOOK THE TRUCK TO A NEARBY GMC SERVICE DEALER AND AFTER THE TRUCK WAS TESTED THEY INFORMED ME THAT THEY FOUND A FAULTY BRAKE VACUUM PUMP. IN DISCUSSION WITH THE DEALER THEY ALSO INFORMED ME THAT THIS IS BECOMING A "SOMEWHAT COMMON" ISSUE. WITHOUT WARNING OR ANY INDICATOR THE BRAKE SYSTEM FAILED, THIS IS COMPLETELY UNACCEPTABLE. LIVES COULD HAVE EASILY BEEN LOST DUE TO A MALFUNCTION PART. VEHICLE ONLY HAD 27K MILES ON IT.
Mfg Campaign: 11190923
Recall Date: Mar 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED NOW FOUR TIMES; THREE OCCURRENCES WHEN BACKING UP AND ONE OCCURRENCE WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 3 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. THE ISSUE REMAINED UNTIL I PUT THE CAR IN PARK AND TURNED OF THE ENGINE. THE ISSUE WAS NO LONGER THERE WHEN I RESTARTED THE ENGINE. THE INSTANCES OF THE ISSUE OCCURRED OVER THE LAST TWO MONTHS. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE THREE ADDITIONAL OCCURRENCES INDICATE AN ISSUE. A SIMILARITY OF THE CONDITIONS LEADING UP TO THE ISSUE IS THAT I DROVE VERY SLOWLY ON A FLAT (LEVEL) SURFACE. THE DURATION OF THIS DRIVE WAS MAYBE A MINUTE OR SO. (THE BEST WAY TO DESCRIBE THIS IS HOW ONE DRIVES WHEN LOOKING FOR A PARKING SPOT IN A BUSY PARKING LOT WITH LOTS OF PEDESTRIAN TRAFFIC).
Corrective Action:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED NOW FOUR TIMES; THREE OCCURRENCES WHEN BACKING UP AND ONE OCCURRENCE WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 3 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. THE ISSUE REMAINED UNTIL I PUT THE CAR IN PARK AND TURNED OF THE ENGINE. THE ISSUE WAS NO LONGER THERE WHEN I RESTARTED THE ENGINE. THE INSTANCES OF THE ISSUE OCCURRED OVER THE LAST TWO MONTHS. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE THREE ADDITIONAL OCCURRENCES INDICATE AN ISSUE. A SIMILARITY OF THE CONDITIONS LEADING UP TO THE ISSUE IS THAT I DROVE VERY SLOWLY ON A FLAT (LEVEL) SURFACE. THE DURATION OF THIS DRIVE WAS MAYBE A MINUTE OR SO. (THE BEST WAY TO DESCRIBE THIS IS HOW ONE DRIVES WHEN LOOKING FOR A PARKING SPOT IN A BUSY PARKING LOT WITH LOTS OF PEDESTRIAN TRAFFIC).
Additional Notes:
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED NOW FOUR TIMES; THREE OCCURRENCES WHEN BACKING UP AND ONE OCCURRENCE WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 3 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. THE ISSUE REMAINED UNTIL I PUT THE CAR IN PARK AND TURNED OF THE ENGINE. THE ISSUE WAS NO LONGER THERE WHEN I RESTARTED THE ENGINE. THE INSTANCES OF THE ISSUE OCCURRED OVER THE LAST TWO MONTHS. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE THREE ADDITIONAL OCCURRENCES INDICATE AN ISSUE. A SIMILARITY OF THE CONDITIONS LEADING UP TO THE ISSUE IS THAT I DROVE VERY SLOWLY ON A FLAT (LEVEL) SURFACE. THE DURATION OF THIS DRIVE WAS MAYBE A MINUTE OR SO. (THE BEST WAY TO DESCRIBE THIS IS HOW ONE DRIVES WHEN LOOKING FOR A PARKING SPOT IN A BUSY PARKING LOT WITH LOTS OF PEDESTRIAN TRAFFIC).
Mfg Campaign: 11190623
Recall Date: Mar 21, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR WINDOW SHATTERING. APPARENTLY FROM WHAT I HAVE READ, IT HAS SOMETHING TO DO WITH REAR DEFROSTER SHORTING OUT AND OVER HEATING WINDOW.
Corrective Action:
REAR WINDOW SHATTERING. APPARENTLY FROM WHAT I HAVE READ, IT HAS SOMETHING TO DO WITH REAR DEFROSTER SHORTING OUT AND OVER HEATING WINDOW.
Additional Notes:
REAR WINDOW SHATTERING. APPARENTLY FROM WHAT I HAVE READ, IT HAS SOMETHING TO DO WITH REAR DEFROSTER SHORTING OUT AND OVER HEATING WINDOW.
Mfg Campaign: 11185772
Recall Date: Mar 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS. THE CONTACT HAD TO AGGRESSIVELY MANEUVER THE VEHICLE TO AVOID A CRASH. OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. FITZGERALD BUICK GMC ROCKVILLE (5501 NICHOLSON LN, ROCKVILLE, MD 20852, (301) 770-3300) DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND REPLACED THE PART UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS. THE CONTACT HAD TO AGGRESSIVELY MANEUVER THE VEHICLE TO AVOID A CRASH. OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. FITZGERALD BUICK GMC ROCKVILLE (5501 NICHOLSON LN, ROCKVILLE, MD 20852, (301) 770-3300) DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND REPLACED THE PART UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME EXTREMELY DIFFICULT TO DEPRESS. THE CONTACT HAD TO AGGRESSIVELY MANEUVER THE VEHICLE TO AVOID A CRASH. OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) HAD NOT BEEN ABLE TO DIAGNOSE THE FAILURE. FITZGERALD BUICK GMC ROCKVILLE (5501 NICHOLSON LN, ROCKVILLE, MD 20852, (301) 770-3300) DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND REPLACED THE PART UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11184308
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING STOPPED WORKING FOR 2 SECONDS WHILE I WAS DRIVING. I SUDDENLY FELT STEERING BEING HEAVE AND LOSING CONTROL AND BRAKES WAS NOT WORKING AT THE SAME TIME. LUCKILY I WAS GOING SLOWLY AROUND 20 MPH IN NEIGHBORHOOD. IT COULD HAVE BEEN WORST IF I WAS IN FREE WAY.
Corrective Action:
POWER STEERING STOPPED WORKING FOR 2 SECONDS WHILE I WAS DRIVING. I SUDDENLY FELT STEERING BEING HEAVE AND LOSING CONTROL AND BRAKES WAS NOT WORKING AT THE SAME TIME. LUCKILY I WAS GOING SLOWLY AROUND 20 MPH IN NEIGHBORHOOD. IT COULD HAVE BEEN WORST IF I WAS IN FREE WAY.
Additional Notes:
POWER STEERING STOPPED WORKING FOR 2 SECONDS WHILE I WAS DRIVING. I SUDDENLY FELT STEERING BEING HEAVE AND LOSING CONTROL AND BRAKES WAS NOT WORKING AT THE SAME TIME. LUCKILY I WAS GOING SLOWLY AROUND 20 MPH IN NEIGHBORHOOD. IT COULD HAVE BEEN WORST IF I WAS IN FREE WAY.
Mfg Campaign: 11184447
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I AM GOING AT A SLOW RATE OF SPEED AT FAST FOOD DRIVE-THROUGH OR BACKING DOWN MY DRIVEWAY IN REVERSE I GO TO PRESS ON MY PANEL AND NEXT THING YOU KNOW IT IS IS HARD AS A BRICK AND THE VEHICLE KEEPS GOING I HOLD MOST DIDN'T STOP GOING DOWN MY DRIVEWAY AND HIT ONE OF MY CHILDREN I'VE TOOK IT TO THE DEALERSHIP TWICE THEY SAY YOU CAN'T TAP YOUR BRAKES YOU HAVE TO LET THE VACUUM BUILD BACK UP THAT IS NO EXCUSE FOR THE VEHICLE NOT STOPPING!!!! THIS HAPPENS DAILY AT SOME POINT SOMETHING HAS TO BE DONE SOMEONE IS GOING TO GET HURT !!!!!!!
Corrective Action:
WHEN I AM GOING AT A SLOW RATE OF SPEED AT FAST FOOD DRIVE-THROUGH OR BACKING DOWN MY DRIVEWAY IN REVERSE I GO TO PRESS ON MY PANEL AND NEXT THING YOU KNOW IT IS IS HARD AS A BRICK AND THE VEHICLE KEEPS GOING I HOLD MOST DIDN'T STOP GOING DOWN MY DRIVEWAY AND HIT ONE OF MY CHILDREN I'VE TOOK IT TO THE DEALERSHIP TWICE THEY SAY YOU CAN'T TAP YOUR BRAKES YOU HAVE TO LET THE VACUUM BUILD BACK UP THAT IS NO EXCUSE FOR THE VEHICLE NOT STOPPING!!!! THIS HAPPENS DAILY AT SOME POINT SOMETHING HAS TO BE DONE SOMEONE IS GOING TO GET HURT !!!!!!!
Additional Notes:
WHEN I AM GOING AT A SLOW RATE OF SPEED AT FAST FOOD DRIVE-THROUGH OR BACKING DOWN MY DRIVEWAY IN REVERSE I GO TO PRESS ON MY PANEL AND NEXT THING YOU KNOW IT IS IS HARD AS A BRICK AND THE VEHICLE KEEPS GOING I HOLD MOST DIDN'T STOP GOING DOWN MY DRIVEWAY AND HIT ONE OF MY CHILDREN I'VE TOOK IT TO THE DEALERSHIP TWICE THEY SAY YOU CAN'T TAP YOUR BRAKES YOU HAVE TO LET THE VACUUM BUILD BACK UP THAT IS NO EXCUSE FOR THE VEHICLE NOT STOPPING!!!! THIS HAPPENS DAILY AT SOME POINT SOMETHING HAS TO BE DONE SOMEONE IS GOING TO GET HURT !!!!!!!
Mfg Campaign: 11181253
Recall Date: Feb 19, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES BECOME STIFF AT SLOW SPEEDS NOW ALLOWING THE TRUCK TO PROPERLY STOP
Corrective Action:
BRAKES BECOME STIFF AT SLOW SPEEDS NOW ALLOWING THE TRUCK TO PROPERLY STOP
Additional Notes:
BRAKES BECOME STIFF AT SLOW SPEEDS NOW ALLOWING THE TRUCK TO PROPERLY STOP
Mfg Campaign: 11180447
Recall Date: Feb 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN ATTEMPTING TO STOP AT LOW SPEEDS, EXPERIENCING LITTLE TO NO BRAKE PRESSURE IN DRIVE AND REVERSE. THIS IS THE THIRD OCCURRANCE SINCE NOV 2018. SYMPTOMS INCLUDE STIFF BRAKE PEDAL AND AUDIBLE CLICK UPON RESUMING MOTION AND THUMP FELT IN BRAKE PEDAL FOLLOWED BY SIGNIFICANTLY REDUCED BRAKING ABILITY. NARROWLY AVOIDED THREE COLLISIONS ON COMMUTE TO WORK THIS MORNING IN NORMAL TRAFFIC CONDITIONS.
Corrective Action:
WHEN ATTEMPTING TO STOP AT LOW SPEEDS, EXPERIENCING LITTLE TO NO BRAKE PRESSURE IN DRIVE AND REVERSE. THIS IS THE THIRD OCCURRANCE SINCE NOV 2018. SYMPTOMS INCLUDE STIFF BRAKE PEDAL AND AUDIBLE CLICK UPON RESUMING MOTION AND THUMP FELT IN BRAKE PEDAL FOLLOWED BY SIGNIFICANTLY REDUCED BRAKING ABILITY. NARROWLY AVOIDED THREE COLLISIONS ON COMMUTE TO WORK THIS MORNING IN NORMAL TRAFFIC CONDITIONS.
Additional Notes:
WHEN ATTEMPTING TO STOP AT LOW SPEEDS, EXPERIENCING LITTLE TO NO BRAKE PRESSURE IN DRIVE AND REVERSE. THIS IS THE THIRD OCCURRANCE SINCE NOV 2018. SYMPTOMS INCLUDE STIFF BRAKE PEDAL AND AUDIBLE CLICK UPON RESUMING MOTION AND THUMP FELT IN BRAKE PEDAL FOLLOWED BY SIGNIFICANTLY REDUCED BRAKING ABILITY. NARROWLY AVOIDED THREE COLLISIONS ON COMMUTE TO WORK THIS MORNING IN NORMAL TRAFFIC CONDITIONS.
Mfg Campaign: 11174457
Recall Date: Feb 5, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW SPEEDS THE VACUUM PUMP GETS WEAK AND DOES NOT PROVIDE THE NEEDED VACUUM TO THE BRAKE BOOSTER. RESULTING IN LOSS OF POWER BRAKES. WHILE PARKING I BACKED UP AND THEN PULLED FORWARD TO STRAIGHTEN UP. AS I CHANGED DIRECTION A PEDESTRIAN WALKED OUT IN FRONT OF ME AND NEARLY HIT THEM. I HAD TO STAND ON THE PEDAL WITH BOTH FEET. IF MY WIFE WOULD HAVE BEEN DRIVING THE TRUCK SHE WOULD HAVE RAN THE PEDESTRIAN OVER. THE DEALER CAN NOT REPLICATE THE PROBLEM AND THEY ARE NOT GOING TO REPLACE THE BOOSTER UNDER WARRANTY. ALTHOUGH GM DOES HAVE A TECHNICAL SERVICE BULLETIN IN PLACE ABOUT THIS EXACT ISSUE. TSB # PIT5361C. THIS IS A MAJOR SAFETY CONCERN!!!! AND GM DOES NOT CARE!
Corrective Action:
AT LOW SPEEDS THE VACUUM PUMP GETS WEAK AND DOES NOT PROVIDE THE NEEDED VACUUM TO THE BRAKE BOOSTER. RESULTING IN LOSS OF POWER BRAKES. WHILE PARKING I BACKED UP AND THEN PULLED FORWARD TO STRAIGHTEN UP. AS I CHANGED DIRECTION A PEDESTRIAN WALKED OUT IN FRONT OF ME AND NEARLY HIT THEM. I HAD TO STAND ON THE PEDAL WITH BOTH FEET. IF MY WIFE WOULD HAVE BEEN DRIVING THE TRUCK SHE WOULD HAVE RAN THE PEDESTRIAN OVER. THE DEALER CAN NOT REPLICATE THE PROBLEM AND THEY ARE NOT GOING TO REPLACE THE BOOSTER UNDER WARRANTY. ALTHOUGH GM DOES HAVE A TECHNICAL SERVICE BULLETIN IN PLACE ABOUT THIS EXACT ISSUE. TSB # PIT5361C. THIS IS A MAJOR SAFETY CONCERN!!!! AND GM DOES NOT CARE!
Additional Notes:
AT LOW SPEEDS THE VACUUM PUMP GETS WEAK AND DOES NOT PROVIDE THE NEEDED VACUUM TO THE BRAKE BOOSTER. RESULTING IN LOSS OF POWER BRAKES. WHILE PARKING I BACKED UP AND THEN PULLED FORWARD TO STRAIGHTEN UP. AS I CHANGED DIRECTION A PEDESTRIAN WALKED OUT IN FRONT OF ME AND NEARLY HIT THEM. I HAD TO STAND ON THE PEDAL WITH BOTH FEET. IF MY WIFE WOULD HAVE BEEN DRIVING THE TRUCK SHE WOULD HAVE RAN THE PEDESTRIAN OVER. THE DEALER CAN NOT REPLICATE THE PROBLEM AND THEY ARE NOT GOING TO REPLACE THE BOOSTER UNDER WARRANTY. ALTHOUGH GM DOES HAVE A TECHNICAL SERVICE BULLETIN IN PLACE ABOUT THIS EXACT ISSUE. TSB # PIT5361C. THIS IS A MAJOR SAFETY CONCERN!!!! AND GM DOES NOT CARE!
Mfg Campaign: 11171262
Recall Date: Jan 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, (571) 366-8047) WAS NOTIFIED SEVERAL TIMES FOR MONTHS AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA PRELIMINARY EVALUATION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES), BUT WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, (571) 366-8047) WAS NOTIFIED SEVERAL TIMES FOR MONTHS AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA PRELIMINARY EVALUATION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES), BUT WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, (571) 366-8047) WAS NOTIFIED SEVERAL TIMES FOR MONTHS AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA PRELIMINARY EVALUATION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES), BUT WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11170825
Recall Date: Jan 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOST POWER BRAKES WHEN DEPRESSING THEM AS I WAS BACKING INTO A PARKING SPOT. I HAD TO PRESS REPEATEDLY TO GET PRESSURE BACK IN THE BRAKES. LUCKILY STOPPING IN TIME. IT HAPPENED AGAIN LATER THIS EVENING WHEN I WAS ROLLING TO A STOP AT A LIGHT. THE BRAKES AGAIN LOST POWER AND I HAD TO PRESS THEM REPEATEDLY STOP THE TRUCK BEFORE HITTING THE CAR IN FRONT OF ME.
Corrective Action:
LOST POWER BRAKES WHEN DEPRESSING THEM AS I WAS BACKING INTO A PARKING SPOT. I HAD TO PRESS REPEATEDLY TO GET PRESSURE BACK IN THE BRAKES. LUCKILY STOPPING IN TIME. IT HAPPENED AGAIN LATER THIS EVENING WHEN I WAS ROLLING TO A STOP AT A LIGHT. THE BRAKES AGAIN LOST POWER AND I HAD TO PRESS THEM REPEATEDLY STOP THE TRUCK BEFORE HITTING THE CAR IN FRONT OF ME.
Additional Notes:
LOST POWER BRAKES WHEN DEPRESSING THEM AS I WAS BACKING INTO A PARKING SPOT. I HAD TO PRESS REPEATEDLY TO GET PRESSURE BACK IN THE BRAKES. LUCKILY STOPPING IN TIME. IT HAPPENED AGAIN LATER THIS EVENING WHEN I WAS ROLLING TO A STOP AT A LIGHT. THE BRAKES AGAIN LOST POWER AND I HAD TO PRESS THEM REPEATEDLY STOP THE TRUCK BEFORE HITTING THE CAR IN FRONT OF ME.
Mfg Campaign: 11170269
Recall Date: Jan 15, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SUDDENLY MALFUNCTIONED AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO COATHELLA VALLEY GMC (78960 GARNER RD, INDIO, CA) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS FAULTY. THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SUDDENLY MALFUNCTIONED AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO COATHELLA VALLEY GMC (78960 GARNER RD, INDIO, CA) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS FAULTY. THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES SUDDENLY MALFUNCTIONED AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO COATHELLA VALLEY GMC (78960 GARNER RD, INDIO, CA) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS FAULTY. THE VACUUM PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 143,000.
Mfg Campaign: 11169956
Recall Date: Jan 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN TRAVELING AT SLOWER SPEEDS IN STOP AND GO TRAFFIC ON THE HIGHWAY THE BRAKE PEDDLE BECOMES VERY HARD AND I AM UNABLE TO STOP THE TRUCK. NO OTHER VECHILES WERE HIT, BUT IT WAS A VERY UNCOMFORTABLE SITUATION. THIS HAS ALSO HAPPEN SERVEL TIMES IN FORWARD AND REVERSE WITHIN PUBLIC PARKING LOTS. I HAVE BEEN A ABLE TO DETERMINE THE TRUCK LOSES POWER BRAKES WHEN THE BRAKE PEDDLE IS APPLIED 4-5 TIMES WHILE TRAVELING SLOW.
Corrective Action:
WHEN TRAVELING AT SLOWER SPEEDS IN STOP AND GO TRAFFIC ON THE HIGHWAY THE BRAKE PEDDLE BECOMES VERY HARD AND I AM UNABLE TO STOP THE TRUCK. NO OTHER VECHILES WERE HIT, BUT IT WAS A VERY UNCOMFORTABLE SITUATION. THIS HAS ALSO HAPPEN SERVEL TIMES IN FORWARD AND REVERSE WITHIN PUBLIC PARKING LOTS. I HAVE BEEN A ABLE TO DETERMINE THE TRUCK LOSES POWER BRAKES WHEN THE BRAKE PEDDLE IS APPLIED 4-5 TIMES WHILE TRAVELING SLOW.
Additional Notes:
WHEN TRAVELING AT SLOWER SPEEDS IN STOP AND GO TRAFFIC ON THE HIGHWAY THE BRAKE PEDDLE BECOMES VERY HARD AND I AM UNABLE TO STOP THE TRUCK. NO OTHER VECHILES WERE HIT, BUT IT WAS A VERY UNCOMFORTABLE SITUATION. THIS HAS ALSO HAPPEN SERVEL TIMES IN FORWARD AND REVERSE WITHIN PUBLIC PARKING LOTS. I HAVE BEEN A ABLE TO DETERMINE THE TRUCK LOSES POWER BRAKES WHEN THE BRAKE PEDDLE IS APPLIED 4-5 TIMES WHILE TRAVELING SLOW.
Mfg Campaign: 11165931
Recall Date: Jan 8, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT STOP IN A TIMELY MANNER WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RON ANDERSON CHEVROLET BUICK GMC (464054 E STATE ROAD, YULEE, FL, (904) 572-4132) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT STOP IN A TIMELY MANNER WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RON ANDERSON CHEVROLET BUICK GMC (464054 E STATE ROAD, YULEE, FL, (904) 572-4132) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT STOP IN A TIMELY MANNER WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RON ANDERSON CHEVROLET BUICK GMC (464054 E STATE ROAD, YULEE, FL, (904) 572-4132) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.
Mfg Campaign: 11164739
Recall Date: Jan 3, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE BRAKE PEDAL FELT HARD AND WAS DIFFICULT TO DEPRESS. CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE COULD NOT BE DRIVEN SAFELY DUE TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED PER A WARRANTY, BUT IT WOULD NOT BE IN EFFECT FOR ANOTHER SIXTY DAYS. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED FOR TSB: PIT-5361B (ADDITIONAL BRAKE PEDAL EFFORT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE BRAKE PEDAL FELT HARD AND WAS DIFFICULT TO DEPRESS. CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE COULD NOT BE DRIVEN SAFELY DUE TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED PER A WARRANTY, BUT IT WOULD NOT BE IN EFFECT FOR ANOTHER SIXTY DAYS. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED FOR TSB: PIT-5361B (ADDITIONAL BRAKE PEDAL EFFORT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WITHIN LESS THAN A WEEK OF OWNING THE VEHICLE, THE BRAKE PEDAL FELT HARD AND WAS DIFFICULT TO DEPRESS. CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE COULD NOT BE DRIVEN SAFELY DUE TO THE FAILURE. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED PER A WARRANTY, BUT IT WOULD NOT BE IN EFFECT FOR ANOTHER SIXTY DAYS. THE DEALER STATED THAT THE VEHICLE MAY BE SERVICED FOR TSB: PIT-5361B (ADDITIONAL BRAKE PEDAL EFFORT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Mfg Campaign: 11164466
Recall Date: Jan 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11163153
Recall Date: Dec 22, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2016 GMC SIERRA- BOUGHT USED HARD SHIFTING NOTED IMMEDIATELY AND SHUTTERING ON INCLINES, TOOK TO DEALERSHIP HAD PART REPLACED- FIXED SHUTTERING BUT NOT HARD SHIFTS- NOW IT NOT ONLY SHIFTS HARD BUT WHILE I WAS TRYING TO STOP AT A DRIVE THROUGH THE BRAKES FAILED- LUNGES FORWARD ALMOST HITTING THE CAR IN FRONT OF US- NEXT DAY I PULLED INTO A PARKING SPOT SAME THING HAPPENED- BRAKES WOULD NOT COMPRESS- STOOD ON THE BRAKE BEFORE IT FINALLY STOPPED- BACKED UP A BIT TO STRAIGHTEN UP AND THE [XXX] THING DID IT AGAIN IN REVERSE. I'M TRAVELING BACK HOME TO ARKANSAS FROM FLORIDA IN A FEW DAYS WITH MY CHILDREN AND I'M SCARED TO DEATH TO DRIVE THIS THING. I CAN'T GET IT LOOKED AT BEFORE WE LEAVE BECAUSE OF THE WEEKEND/ CHRISTMAS BREAK.SERIOUSLY UNSAFE VEHICLE! THERE SHOULD BE RECALLS ON THESE VEHICLES! I'VE READ SO MANY SIMILAR STORIES, WHY HAS THIS NOT BEEN ADDRESSED YET? GMC SHOULD BE ASHAMED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11163153
Recall Date: Dec 22, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE EXPERIENCED LOSS OF POWER BRAKE BOOST ON NUMEROUS OCCASIONS, SEVERAL TIMES WHILE BACKING MY BOAT TRAILER DOWN THE BOAT RAMP, AND SEVERAL OCCASIONS BACKING UP AT SLOW SPEEDS AND GOING FORWARD AT SLOW SPEEDS (USUALLY LESS THAN 5 MPH). THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS, AND TRUCK FEELS LIKE IT'S NOT GOING TO STOP UNLESS I APPLY EXTREME PRESSURE. IT HAS BEEN INTERMITTENT. I ASKED MY LOCAL GMC DEALER ABOUT THE ISSUE THIS PAST FALL, AND WAS TOLD THEY COULDN'T DO ANYTHING UNTIL IT FAILED AND COULD BE REPLICATED. I DIDN'T EXPERIENCE IT AGAIN FOR SEVERAL MONTHS, BUT THIS WEEK IT HAS OCCURRED AT LEAST THREE TIMES. I CALLED DEALER TO MAKE AN APPOINTMENT, WHICH THEY DID, BUT THEY AGAIN TOLD ME THAT UNLESS THEY CAN REPLICATE IT, THEY WON'T BE ABLE TO FIX IT. I HAVE RESEARCHED THIS SITE AND HAVE FOUND A NUMBER OF INSTANCES WITH BOTH GMC SIERRA'S AND CHEVROLET SILVERADO'S EXPERIENCING THE EXACT SAME PROBLEM.
Corrective Action:
I HAVE EXPERIENCED LOSS OF POWER BRAKE BOOST ON NUMEROUS OCCASIONS, SEVERAL TIMES WHILE BACKING MY BOAT TRAILER DOWN THE BOAT RAMP, AND SEVERAL OCCASIONS BACKING UP AT SLOW SPEEDS AND GOING FORWARD AT SLOW SPEEDS (USUALLY LESS THAN 5 MPH). THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS, AND TRUCK FEELS LIKE IT'S NOT GOING TO STOP UNLESS I APPLY EXTREME PRESSURE. IT HAS BEEN INTERMITTENT. I ASKED MY LOCAL GMC DEALER ABOUT THE ISSUE THIS PAST FALL, AND WAS TOLD THEY COULDN'T DO ANYTHING UNTIL IT FAILED AND COULD BE REPLICATED. I DIDN'T EXPERIENCE IT AGAIN FOR SEVERAL MONTHS, BUT THIS WEEK IT HAS OCCURRED AT LEAST THREE TIMES. I CALLED DEALER TO MAKE AN APPOINTMENT, WHICH THEY DID, BUT THEY AGAIN TOLD ME THAT UNLESS THEY CAN REPLICATE IT, THEY WON'T BE ABLE TO FIX IT. I HAVE RESEARCHED THIS SITE AND HAVE FOUND A NUMBER OF INSTANCES WITH BOTH GMC SIERRA'S AND CHEVROLET SILVERADO'S EXPERIENCING THE EXACT SAME PROBLEM.
Additional Notes:
I HAVE EXPERIENCED LOSS OF POWER BRAKE BOOST ON NUMEROUS OCCASIONS, SEVERAL TIMES WHILE BACKING MY BOAT TRAILER DOWN THE BOAT RAMP, AND SEVERAL OCCASIONS BACKING UP AT SLOW SPEEDS AND GOING FORWARD AT SLOW SPEEDS (USUALLY LESS THAN 5 MPH). THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS, AND TRUCK FEELS LIKE IT'S NOT GOING TO STOP UNLESS I APPLY EXTREME PRESSURE. IT HAS BEEN INTERMITTENT. I ASKED MY LOCAL GMC DEALER ABOUT THE ISSUE THIS PAST FALL, AND WAS TOLD THEY COULDN'T DO ANYTHING UNTIL IT FAILED AND COULD BE REPLICATED. I DIDN'T EXPERIENCE IT AGAIN FOR SEVERAL MONTHS, BUT THIS WEEK IT HAS OCCURRED AT LEAST THREE TIMES. I CALLED DEALER TO MAKE AN APPOINTMENT, WHICH THEY DID, BUT THEY AGAIN TOLD ME THAT UNLESS THEY CAN REPLICATE IT, THEY WON'T BE ABLE TO FIX IT. I HAVE RESEARCHED THIS SITE AND HAVE FOUND A NUMBER OF INSTANCES WITH BOTH GMC SIERRA'S AND CHEVROLET SILVERADO'S EXPERIENCING THE EXACT SAME PROBLEM.
Mfg Campaign: 11162580
Recall Date: Dec 19, 2018
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025