Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
PULLING INTO MY GARAGE AT VERY SLOW SPEED, I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. I HAD TO STAND ON THE BRAKE PEDAL TO PREVENT THE TRUCK FROM GOING THROUGH THE WALL AND INTO THE DINING ROOM. THOUGHT MAYBE THERE WAS SOME AIR IN THE BRAKE FLUID. LOOKED AT THE RESERVOIR AND NOTHING APPEARED OUT OF NORMAL. A COUPLE OF WEEKS LATER, TODAY 12/18/18, WHILE BACKING OUT OF A PARKING SPOT AT AN AUTOZONE, SOMEONE WALKED BEHIND THE TRUCK. AS I PRESSED THE BRAKE PEDAL TO STOP AND ALLOW THEM TO PASS, NOTHING HAPPENED. THE TRUCK KEPT GOING. I HAD TO STAND ON THE PEDAL TO PREVENT MY TRUCK FROM BUMPING INTO THE PEDESTRIAN. BOTH INCIDENTS HAD THE VEHICLE MOVING AT LESS THAN 5 MPH AND IDLE ENGINE POWER.
Corrective Action:
PULLING INTO MY GARAGE AT VERY SLOW SPEED, I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. I HAD TO STAND ON THE BRAKE PEDAL TO PREVENT THE TRUCK FROM GOING THROUGH THE WALL AND INTO THE DINING ROOM. THOUGHT MAYBE THERE WAS SOME AIR IN THE BRAKE FLUID. LOOKED AT THE RESERVOIR AND NOTHING APPEARED OUT OF NORMAL. A COUPLE OF WEEKS LATER, TODAY 12/18/18, WHILE BACKING OUT OF A PARKING SPOT AT AN AUTOZONE, SOMEONE WALKED BEHIND THE TRUCK. AS I PRESSED THE BRAKE PEDAL TO STOP AND ALLOW THEM TO PASS, NOTHING HAPPENED. THE TRUCK KEPT GOING. I HAD TO STAND ON THE PEDAL TO PREVENT MY TRUCK FROM BUMPING INTO THE PEDESTRIAN. BOTH INCIDENTS HAD THE VEHICLE MOVING AT LESS THAN 5 MPH AND IDLE ENGINE POWER.
Additional Notes:
PULLING INTO MY GARAGE AT VERY SLOW SPEED, I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. I HAD TO STAND ON THE BRAKE PEDAL TO PREVENT THE TRUCK FROM GOING THROUGH THE WALL AND INTO THE DINING ROOM. THOUGHT MAYBE THERE WAS SOME AIR IN THE BRAKE FLUID. LOOKED AT THE RESERVOIR AND NOTHING APPEARED OUT OF NORMAL. A COUPLE OF WEEKS LATER, TODAY 12/18/18, WHILE BACKING OUT OF A PARKING SPOT AT AN AUTOZONE, SOMEONE WALKED BEHIND THE TRUCK. AS I PRESSED THE BRAKE PEDAL TO STOP AND ALLOW THEM TO PASS, NOTHING HAPPENED. THE TRUCK KEPT GOING. I HAD TO STAND ON THE PEDAL TO PREVENT MY TRUCK FROM BUMPING INTO THE PEDESTRIAN. BOTH INCIDENTS HAD THE VEHICLE MOVING AT LESS THAN 5 MPH AND IDLE ENGINE POWER.
Mfg Campaign: 11162377
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. THE CONTACT STOPPED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY UNTIL THE POLICE ARRIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO FINNEGAN CHEVROLET (26529 SOUTHWEST FWY, ROSENBERG, TX 77471) WHERE IT WAS DIAGNOSED THAT THE HEADLINER AND SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. THE CONTACT STOPPED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY UNTIL THE POLICE ARRIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO FINNEGAN CHEVROLET (26529 SOUTHWEST FWY, ROSENBERG, TX 77471) WHERE IT WAS DIAGNOSED THAT THE HEADLINER AND SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED. THE CONTACT STOPPED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY UNTIL THE POLICE ARRIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO FINNEGAN CHEVROLET (26529 SOUTHWEST FWY, ROSENBERG, TX 77471) WHERE IT WAS DIAGNOSED THAT THE HEADLINER AND SENSORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Mfg Campaign: 11162074
Recall Date: Dec 17, 2018
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN THE POWER MIRROR BUTTON WAS ACCIDENTALLY TOUCHED, THE MIRRORS FOLDED INWARD AND WOULD NOT FOLD BACK OUT. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (713-776-4600, LOCATED AT 10422 SOUTHWEST FWY, BLDG D, HOUSTON, TX 77074) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN THE POWER MIRROR BUTTON WAS ACCIDENTALLY TOUCHED, THE MIRRORS FOLDED INWARD AND WOULD NOT FOLD BACK OUT. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (713-776-4600, LOCATED AT 10422 SOUTHWEST FWY, BLDG D, HOUSTON, TX 77074) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN THE POWER MIRROR BUTTON WAS ACCIDENTALLY TOUCHED, THE MIRRORS FOLDED INWARD AND WOULD NOT FOLD BACK OUT. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (713-776-4600, LOCATED AT 10422 SOUTHWEST FWY, BLDG D, HOUSTON, TX 77074) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Mfg Campaign: 11161430
Recall Date: Dec 14, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Corrective Action:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Additional Notes:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Mfg Campaign: 11160687
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Corrective Action:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Additional Notes:
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
Mfg Campaign: 11160687
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FAILED SEAL ON 3RD BRAKE LIGHT RESULTING IN COMPLETE REPLACEMENT OF BRAKE LIGHT REQUIRED DUE TO WATER INFILTRATION. HAPPENED IN CAR WASH AFTER OWNING 2YRS 8 MONTHS.
Corrective Action:
FAILED SEAL ON 3RD BRAKE LIGHT RESULTING IN COMPLETE REPLACEMENT OF BRAKE LIGHT REQUIRED DUE TO WATER INFILTRATION. HAPPENED IN CAR WASH AFTER OWNING 2YRS 8 MONTHS.
Additional Notes:
FAILED SEAL ON 3RD BRAKE LIGHT RESULTING IN COMPLETE REPLACEMENT OF BRAKE LIGHT REQUIRED DUE TO WATER INFILTRATION. HAPPENED IN CAR WASH AFTER OWNING 2YRS 8 MONTHS.
Mfg Campaign: 11160768
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECOMES HARD TO PUSH MAKING STOPPING A PROBLEM. HUGE SAFETY ISSUE. WHILE IN MOTION AT LOW RPM BRAKE PEDAL BECOMES HARD LIMITING THE STOPPING OF THE TRUCK
Corrective Action:
BRAKE PEDAL BECOMES HARD TO PUSH MAKING STOPPING A PROBLEM. HUGE SAFETY ISSUE. WHILE IN MOTION AT LOW RPM BRAKE PEDAL BECOMES HARD LIMITING THE STOPPING OF THE TRUCK
Additional Notes:
BRAKE PEDAL BECOMES HARD TO PUSH MAKING STOPPING A PROBLEM. HUGE SAFETY ISSUE. WHILE IN MOTION AT LOW RPM BRAKE PEDAL BECOMES HARD LIMITING THE STOPPING OF THE TRUCK
Mfg Campaign: 11160547
Recall Date: Dec 10, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY 2016 GMC SIERRA HAS 44,000 MILES ON IT. IN THE LAST 2 WEEKS I HAVE HAD 3 OCCASIONS WHEN TRAVELING AT VERY LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND REQUIRES BOTH FEET TO DEPRESS ENOUGH TO GET THE VEHICLE TO STOP. EVEN WHEN COMPLETELY COMPRESSED WITH MY FULL FORCE THE VEHICLE CONTINUED TO ROLL SLOWLY. ONE TIME WAS IN A PARKING LOT AND THE OTHER 2 TIMES WERE AT DRIVE-THRU FAST FOOD SPOTS. BRAKE FUNCTION SEEMS COMPLETELY FINE AT NORMAL OPERATING SPEEDS. A SEARCH OF THE INTERNET LED ME TO FIND SEVERAL FORUMS WITH PEOPLE DESCRIBING THE EXACT SAME SITUATIONS. AT LOW SPEEDS THE BRAKE PEDAL BECOMING EXTREMELY STIFF AND CANNOT BE DEPRESSED MORE THAN 1". I WAS LUCKY TO BE ABLE TO STOP BY PUTTING MY TRUCK INTO NEUTRAL. IF I HAD ROLLED OUT IN CROSS TRAFFIC SOMEONE COULD HAVE BEEN KILLED. THERE ARE WAY TOO MANY STORIES EXACTLY LIKE MINE ALL OVER THE INTERNET FOR THERE NOT TO BE A SIGNIFICANT PROBLEM WITH THE VACUUM PUMP AND OR BRAKE BOOSTER OR SOME OTHER BRAKE SYSTEM COMPONENT ON 2014-2018 GMC PICKUPS AND LARGE SUVS.
Corrective Action:
MY 2016 GMC SIERRA HAS 44,000 MILES ON IT. IN THE LAST 2 WEEKS I HAVE HAD 3 OCCASIONS WHEN TRAVELING AT VERY LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND REQUIRES BOTH FEET TO DEPRESS ENOUGH TO GET THE VEHICLE TO STOP. EVEN WHEN COMPLETELY COMPRESSED WITH MY FULL FORCE THE VEHICLE CONTINUED TO ROLL SLOWLY. ONE TIME WAS IN A PARKING LOT AND THE OTHER 2 TIMES WERE AT DRIVE-THRU FAST FOOD SPOTS. BRAKE FUNCTION SEEMS COMPLETELY FINE AT NORMAL OPERATING SPEEDS. A SEARCH OF THE INTERNET LED ME TO FIND SEVERAL FORUMS WITH PEOPLE DESCRIBING THE EXACT SAME SITUATIONS. AT LOW SPEEDS THE BRAKE PEDAL BECOMING EXTREMELY STIFF AND CANNOT BE DEPRESSED MORE THAN 1". I WAS LUCKY TO BE ABLE TO STOP BY PUTTING MY TRUCK INTO NEUTRAL. IF I HAD ROLLED OUT IN CROSS TRAFFIC SOMEONE COULD HAVE BEEN KILLED. THERE ARE WAY TOO MANY STORIES EXACTLY LIKE MINE ALL OVER THE INTERNET FOR THERE NOT TO BE A SIGNIFICANT PROBLEM WITH THE VACUUM PUMP AND OR BRAKE BOOSTER OR SOME OTHER BRAKE SYSTEM COMPONENT ON 2014-2018 GMC PICKUPS AND LARGE SUVS.
Additional Notes:
MY 2016 GMC SIERRA HAS 44,000 MILES ON IT. IN THE LAST 2 WEEKS I HAVE HAD 3 OCCASIONS WHEN TRAVELING AT VERY LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND REQUIRES BOTH FEET TO DEPRESS ENOUGH TO GET THE VEHICLE TO STOP. EVEN WHEN COMPLETELY COMPRESSED WITH MY FULL FORCE THE VEHICLE CONTINUED TO ROLL SLOWLY. ONE TIME WAS IN A PARKING LOT AND THE OTHER 2 TIMES WERE AT DRIVE-THRU FAST FOOD SPOTS. BRAKE FUNCTION SEEMS COMPLETELY FINE AT NORMAL OPERATING SPEEDS. A SEARCH OF THE INTERNET LED ME TO FIND SEVERAL FORUMS WITH PEOPLE DESCRIBING THE EXACT SAME SITUATIONS. AT LOW SPEEDS THE BRAKE PEDAL BECOMING EXTREMELY STIFF AND CANNOT BE DEPRESSED MORE THAN 1". I WAS LUCKY TO BE ABLE TO STOP BY PUTTING MY TRUCK INTO NEUTRAL. IF I HAD ROLLED OUT IN CROSS TRAFFIC SOMEONE COULD HAVE BEEN KILLED. THERE ARE WAY TOO MANY STORIES EXACTLY LIKE MINE ALL OVER THE INTERNET FOR THERE NOT TO BE A SIGNIFICANT PROBLEM WITH THE VACUUM PUMP AND OR BRAKE BOOSTER OR SOME OTHER BRAKE SYSTEM COMPONENT ON 2014-2018 GMC PICKUPS AND LARGE SUVS.
Mfg Campaign: 11154310
Recall Date: Nov 27, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VACUUM PUMP FAILED AND REPLACED AT MY OWN EXPENSE. BRAKES WOULD NOT DEPRESS, WERE VERY FIRM AND TRUCK CONTINUED TO ROLL EVEN WITH EXTRA FIRM PRESSURE ON BRAKE PEDDLE.
Corrective Action:
VACUUM PUMP FAILED AND REPLACED AT MY OWN EXPENSE. BRAKES WOULD NOT DEPRESS, WERE VERY FIRM AND TRUCK CONTINUED TO ROLL EVEN WITH EXTRA FIRM PRESSURE ON BRAKE PEDDLE.
Additional Notes:
VACUUM PUMP FAILED AND REPLACED AT MY OWN EXPENSE. BRAKES WOULD NOT DEPRESS, WERE VERY FIRM AND TRUCK CONTINUED TO ROLL EVEN WITH EXTRA FIRM PRESSURE ON BRAKE PEDDLE.
Mfg Campaign: 11153662
Recall Date: Nov 25, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SEVERAL TIMES I'VE EXPERIENCED WEAK BRAKING A DIFFERENT SPEEDS OR WHILE SHIFTING FROM PARKING. I ALSO EXPERIENCE THE BRAKES NOT FULLY DEPRESSING AFTER I STEP ON THE BRAKES. I TOOK MY VEHICLE FOR A BRAKE INSPECTION THINKING I MAY NEED NEW BRAKES AND WAS TOLD BY THE INSPECTOR THAT THE PADS ARE NOT THE ISSUE, HE TOLD ME HE HAS NEVER SEEN AN ISSUE SIMILAR TO WHAT IS GOING ON WITH MY TRUCK AND INSTRUCTED ME TO TAKE IT TO THE DEALERSHIP. WHEN I CONTACTED THE DEALERSHIP THE SERVICE ADVISOR TOLD ME THAT IT SOUNDS LIKE I JUST NEED TO REPLACE THE BRAKE PADS AND ROTORS AND TOLD ME THAT HE DOESN'T BELIEVE THERE'S AN UNDERLYING ISSUE BASED ON WHAT I WAS TOLD AT THE OTHER SERVICE CENTER. ANY ISSUES WITH BRAKING COMPONENTS SHOULD BE ADDRESSED IMMEDIATELY BY THE MANUFACTURER BEFORE PEOPLE GET HURT OR SOMEONE IS KILLED.
Corrective Action:
SEVERAL TIMES I'VE EXPERIENCED WEAK BRAKING A DIFFERENT SPEEDS OR WHILE SHIFTING FROM PARKING. I ALSO EXPERIENCE THE BRAKES NOT FULLY DEPRESSING AFTER I STEP ON THE BRAKES. I TOOK MY VEHICLE FOR A BRAKE INSPECTION THINKING I MAY NEED NEW BRAKES AND WAS TOLD BY THE INSPECTOR THAT THE PADS ARE NOT THE ISSUE, HE TOLD ME HE HAS NEVER SEEN AN ISSUE SIMILAR TO WHAT IS GOING ON WITH MY TRUCK AND INSTRUCTED ME TO TAKE IT TO THE DEALERSHIP. WHEN I CONTACTED THE DEALERSHIP THE SERVICE ADVISOR TOLD ME THAT IT SOUNDS LIKE I JUST NEED TO REPLACE THE BRAKE PADS AND ROTORS AND TOLD ME THAT HE DOESN'T BELIEVE THERE'S AN UNDERLYING ISSUE BASED ON WHAT I WAS TOLD AT THE OTHER SERVICE CENTER. ANY ISSUES WITH BRAKING COMPONENTS SHOULD BE ADDRESSED IMMEDIATELY BY THE MANUFACTURER BEFORE PEOPLE GET HURT OR SOMEONE IS KILLED.
Additional Notes:
SEVERAL TIMES I'VE EXPERIENCED WEAK BRAKING A DIFFERENT SPEEDS OR WHILE SHIFTING FROM PARKING. I ALSO EXPERIENCE THE BRAKES NOT FULLY DEPRESSING AFTER I STEP ON THE BRAKES. I TOOK MY VEHICLE FOR A BRAKE INSPECTION THINKING I MAY NEED NEW BRAKES AND WAS TOLD BY THE INSPECTOR THAT THE PADS ARE NOT THE ISSUE, HE TOLD ME HE HAS NEVER SEEN AN ISSUE SIMILAR TO WHAT IS GOING ON WITH MY TRUCK AND INSTRUCTED ME TO TAKE IT TO THE DEALERSHIP. WHEN I CONTACTED THE DEALERSHIP THE SERVICE ADVISOR TOLD ME THAT IT SOUNDS LIKE I JUST NEED TO REPLACE THE BRAKE PADS AND ROTORS AND TOLD ME THAT HE DOESN'T BELIEVE THERE'S AN UNDERLYING ISSUE BASED ON WHAT I WAS TOLD AT THE OTHER SERVICE CENTER. ANY ISSUES WITH BRAKING COMPONENTS SHOULD BE ADDRESSED IMMEDIATELY BY THE MANUFACTURER BEFORE PEOPLE GET HURT OR SOMEONE IS KILLED.
Mfg Campaign: 11153363
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HAD TO REPLACE VACUUME PUMP AFTER INTERMITTENT BRAKE FAILURE AT SLOW SPEEDS WITH ONLY 38,000 MILES ON THE TRUCK. BRAKE FAILURE WOULD OCCUR WITHOUT WARNING. DEALERSHIP DIAGNOSED THE ISSUE AFTER TESTING HE VACUUME PUMP, WHICH WAS READING 6 PSI. WAS TOLD THERE HAVE BEEN NO RECALLS FOR THIS ISSUE.
Corrective Action:
HAD TO REPLACE VACUUME PUMP AFTER INTERMITTENT BRAKE FAILURE AT SLOW SPEEDS WITH ONLY 38,000 MILES ON THE TRUCK. BRAKE FAILURE WOULD OCCUR WITHOUT WARNING. DEALERSHIP DIAGNOSED THE ISSUE AFTER TESTING HE VACUUME PUMP, WHICH WAS READING 6 PSI. WAS TOLD THERE HAVE BEEN NO RECALLS FOR THIS ISSUE.
Additional Notes:
HAD TO REPLACE VACUUME PUMP AFTER INTERMITTENT BRAKE FAILURE AT SLOW SPEEDS WITH ONLY 38,000 MILES ON THE TRUCK. BRAKE FAILURE WOULD OCCUR WITHOUT WARNING. DEALERSHIP DIAGNOSED THE ISSUE AFTER TESTING HE VACUUME PUMP, WHICH WAS READING 6 PSI. WAS TOLD THERE HAVE BEEN NO RECALLS FOR THIS ISSUE.
Mfg Campaign: 11153394
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL ROCK HARD AND WILL NOT PRESS DOWN
Corrective Action:
BRAKE PEDAL ROCK HARD AND WILL NOT PRESS DOWN
Additional Notes:
BRAKE PEDAL ROCK HARD AND WILL NOT PRESS DOWN
Mfg Campaign: 11149853
Recall Date: Nov 7, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 65 MPH IN STOP AND GO TRAFFIC, THE CONTACT DETECTED A SHUTTER AND HEARD AN ABNORMAL NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO MARTY'S BUICK GMC (5 KINGSTON COLLECTION WAY, KINGSTON, MA 02364, (781) 948-9098) WHERE THE TRANSMISSION WAS REPROGRAMMED AND FLUSHED. THE VEHICLE WAS THEN TAKEN TO BEST CHEVROLET (128 DERBY ST, HINGHAM, MA 02043, 866-208-7873) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,794.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 65 MPH IN STOP AND GO TRAFFIC, THE CONTACT DETECTED A SHUTTER AND HEARD AN ABNORMAL NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO MARTY'S BUICK GMC (5 KINGSTON COLLECTION WAY, KINGSTON, MA 02364, (781) 948-9098) WHERE THE TRANSMISSION WAS REPROGRAMMED AND FLUSHED. THE VEHICLE WAS THEN TAKEN TO BEST CHEVROLET (128 DERBY ST, HINGHAM, MA 02043, 866-208-7873) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,794.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 65 MPH IN STOP AND GO TRAFFIC, THE CONTACT DETECTED A SHUTTER AND HEARD AN ABNORMAL NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO MARTY'S BUICK GMC (5 KINGSTON COLLECTION WAY, KINGSTON, MA 02364, (781) 948-9098) WHERE THE TRANSMISSION WAS REPROGRAMMED AND FLUSHED. THE VEHICLE WAS THEN TAKEN TO BEST CHEVROLET (128 DERBY ST, HINGHAM, MA 02043, 866-208-7873) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,794.
Mfg Campaign: 11149755
Recall Date: Nov 6, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS ABRUPTLY AND TORQUE CONVERTER CAUSES SHUDDER AT HIGHWAY SPEEDS. TRUCK HAS BEEN SERVICED TWICE FOR THE SAME ISSUE BY DEALER AND DEALER RECENTLY TOLD ME PROBLEM IS UNRESOLVABLE.
Corrective Action:
TRANSMISSION SHIFTS ABRUPTLY AND TORQUE CONVERTER CAUSES SHUDDER AT HIGHWAY SPEEDS. TRUCK HAS BEEN SERVICED TWICE FOR THE SAME ISSUE BY DEALER AND DEALER RECENTLY TOLD ME PROBLEM IS UNRESOLVABLE.
Additional Notes:
TRANSMISSION SHIFTS ABRUPTLY AND TORQUE CONVERTER CAUSES SHUDDER AT HIGHWAY SPEEDS. TRUCK HAS BEEN SERVICED TWICE FOR THE SAME ISSUE BY DEALER AND DEALER RECENTLY TOLD ME PROBLEM IS UNRESOLVABLE.
Mfg Campaign: 11143435
Recall Date: Oct 27, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN ROAD AND BACK DRIVERS SIDE WINDOW EXPLODED. MY GRANDDAUGHTERS WERE SITTING IN THEIR CAR SEATS AND WERE SHOWERED WITH GLASS. THE WINDOW LITERALLY BLEW UP. I CALLED DEALER, HE SAID HE'S NEVER HEARD OF SUCH A PROBLEM. I FOUND SEVERAL COMPLAINTS ON MY GMC FORUM PAGE AND WXYZ 7 IN DETROIT, MI. HAS RUN STORIES ON THIS PROBLEM.
Corrective Action:
I WAS DRIVING DOWN ROAD AND BACK DRIVERS SIDE WINDOW EXPLODED. MY GRANDDAUGHTERS WERE SITTING IN THEIR CAR SEATS AND WERE SHOWERED WITH GLASS. THE WINDOW LITERALLY BLEW UP. I CALLED DEALER, HE SAID HE'S NEVER HEARD OF SUCH A PROBLEM. I FOUND SEVERAL COMPLAINTS ON MY GMC FORUM PAGE AND WXYZ 7 IN DETROIT, MI. HAS RUN STORIES ON THIS PROBLEM.
Additional Notes:
I WAS DRIVING DOWN ROAD AND BACK DRIVERS SIDE WINDOW EXPLODED. MY GRANDDAUGHTERS WERE SITTING IN THEIR CAR SEATS AND WERE SHOWERED WITH GLASS. THE WINDOW LITERALLY BLEW UP. I CALLED DEALER, HE SAID HE'S NEVER HEARD OF SUCH A PROBLEM. I FOUND SEVERAL COMPLAINTS ON MY GMC FORUM PAGE AND WXYZ 7 IN DETROIT, MI. HAS RUN STORIES ON THIS PROBLEM.
Mfg Campaign: 11141897
Recall Date: Oct 22, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
SUSPENSION ISSUE, RANDOM VIBRATION AT SPEEDS OVER 65 MPH THAT COME AND GO. SAME SITUATION AS WHAT OCCURS IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=R7R85U1RAMA
Corrective Action:
SUSPENSION ISSUE, RANDOM VIBRATION AT SPEEDS OVER 65 MPH THAT COME AND GO. SAME SITUATION AS WHAT OCCURS IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=R7R85U1RAMA
Additional Notes:
SUSPENSION ISSUE, RANDOM VIBRATION AT SPEEDS OVER 65 MPH THAT COME AND GO. SAME SITUATION AS WHAT OCCURS IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=R7R85U1RAMA
Mfg Campaign: 11141276
Recall Date: Oct 18, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Corrective Action:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Additional Notes:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Mfg Campaign: 11140276
Recall Date: Oct 15, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Corrective Action:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Additional Notes:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Mfg Campaign: 11140276
Recall Date: Oct 15, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Corrective Action:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Additional Notes:
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
Mfg Campaign: 11140276
Recall Date: Oct 15, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MULTIPLE OCCASIONS, THE BRAKES APPEARED TO LOOSE ALL BRAKE BOOSTER FUNCTION, CAUSING INCREDIBLY WEAK BRAKING AT LOW SPEEDS. TWICE IT FAILED IN A PARKING LOT SITUATION, WHERE THE EFFECT WAS MINIMAL (JUST REQUIRED PUSHING THE PEDAL WITH MAXIMUM FORCE I COULD GENERATE) THE MOST RECENT WAS A PARALLEL PARKING SITUATION WHERE THE BRAKE FAILURE ALMOST CASED A LOW SPEED COLLISION. I MISSED THE CAR BEHIND ME BY MERE INCHES!! I ADDRESS THIS WITH THE GM DEALER TWICE AND BOTH TIMES I RECEIVED "COULD NOT DUPLICATE" IT WILL BE NOTED AGAIN. THIS NEEDS TO BE ADDRESSED VIA A RECALL AS IT IS A MAJOR SAFETY ISSUE, AND IS NOT SPECIFIC TO MY TRUCK (THIS HAS BEEN DOCUMENTED ON THE INTERNET, AND THERE IS A TSB FOR IT WHICH MINE SUPPOSEDLY WAS NOT PART OF) THE PROBLEM IS LOW SPEED, AT IDLE MANUVERS WHERE THE BRAKES ARE REPLIED REPEATEDLY (LIKE PARKING). I NEVER NOTICED A PROBLEM AT ANY SPEED ABOVE CRAWL
Corrective Action:
ON MULTIPLE OCCASIONS, THE BRAKES APPEARED TO LOOSE ALL BRAKE BOOSTER FUNCTION, CAUSING INCREDIBLY WEAK BRAKING AT LOW SPEEDS. TWICE IT FAILED IN A PARKING LOT SITUATION, WHERE THE EFFECT WAS MINIMAL (JUST REQUIRED PUSHING THE PEDAL WITH MAXIMUM FORCE I COULD GENERATE) THE MOST RECENT WAS A PARALLEL PARKING SITUATION WHERE THE BRAKE FAILURE ALMOST CASED A LOW SPEED COLLISION. I MISSED THE CAR BEHIND ME BY MERE INCHES!! I ADDRESS THIS WITH THE GM DEALER TWICE AND BOTH TIMES I RECEIVED "COULD NOT DUPLICATE" IT WILL BE NOTED AGAIN. THIS NEEDS TO BE ADDRESSED VIA A RECALL AS IT IS A MAJOR SAFETY ISSUE, AND IS NOT SPECIFIC TO MY TRUCK (THIS HAS BEEN DOCUMENTED ON THE INTERNET, AND THERE IS A TSB FOR IT WHICH MINE SUPPOSEDLY WAS NOT PART OF) THE PROBLEM IS LOW SPEED, AT IDLE MANUVERS WHERE THE BRAKES ARE REPLIED REPEATEDLY (LIKE PARKING). I NEVER NOTICED A PROBLEM AT ANY SPEED ABOVE CRAWL
Additional Notes:
ON MULTIPLE OCCASIONS, THE BRAKES APPEARED TO LOOSE ALL BRAKE BOOSTER FUNCTION, CAUSING INCREDIBLY WEAK BRAKING AT LOW SPEEDS. TWICE IT FAILED IN A PARKING LOT SITUATION, WHERE THE EFFECT WAS MINIMAL (JUST REQUIRED PUSHING THE PEDAL WITH MAXIMUM FORCE I COULD GENERATE) THE MOST RECENT WAS A PARALLEL PARKING SITUATION WHERE THE BRAKE FAILURE ALMOST CASED A LOW SPEED COLLISION. I MISSED THE CAR BEHIND ME BY MERE INCHES!! I ADDRESS THIS WITH THE GM DEALER TWICE AND BOTH TIMES I RECEIVED "COULD NOT DUPLICATE" IT WILL BE NOTED AGAIN. THIS NEEDS TO BE ADDRESSED VIA A RECALL AS IT IS A MAJOR SAFETY ISSUE, AND IS NOT SPECIFIC TO MY TRUCK (THIS HAS BEEN DOCUMENTED ON THE INTERNET, AND THERE IS A TSB FOR IT WHICH MINE SUPPOSEDLY WAS NOT PART OF) THE PROBLEM IS LOW SPEED, AT IDLE MANUVERS WHERE THE BRAKES ARE REPLIED REPEATEDLY (LIKE PARKING). I NEVER NOTICED A PROBLEM AT ANY SPEED ABOVE CRAWL
Mfg Campaign: 11140312
Recall Date: Oct 15, 2018
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