Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Corrective Action:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Additional Notes:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Mfg Campaign: 11270712
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Corrective Action:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Additional Notes:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Mfg Campaign: 11270712
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Corrective Action:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Additional Notes:
TRANSMISSION HAS FAILED FROM 4TH GEAR UP (3) TIMES WITHIN 91,000 MILES. WHEN GOING AT SPEEDS MORE THAN 50 MILES AN HOUR, THE TRANSMISSION WILL BREAK AND LOSE FORWARD MOTION CAUSING A SAFETY ISSUE WITH ONCOMING TRAFFIC. THE TRANSMISSION WAS "REBUILT" AT LAFONTAINE GMC OF HIGHLAND, MI (2) TIMES AND THEY ARE TELLING ME THEY ARE GOING TO "REBUILD" IT A 3RD TIME. JUST WANTED TO NOTE SAFETY ISSUE SO WHEN THIS HAPPENS IN THE FUTURE I WILL HAVE A LEGAL AVENUE.
Mfg Campaign: 11270712
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL ONTO THE DRIVEWAY. THE CONTACT ALSO SMELLED FUEL INSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION BUICK GMC HENDERSON AT 702-979-2044 (LOCATED AT 330 NORTH GIBSON ROAD, HENDERSON, NV 89014) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL ON TOP OF THE FUEL TANK NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE SEAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A $100 VOUCHER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Mfg Campaign: 11270877
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLAMMED AND JERKED INTO GEAR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SHUTTER AND VIBRATION DETECTED IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503, (713) 473-7601), BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585814814, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLAMMED AND JERKED INTO GEAR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SHUTTER AND VIBRATION DETECTED IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503, (713) 473-7601), BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585814814, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLAMMED AND JERKED INTO GEAR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A SHUTTER AND VIBRATION DETECTED IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503, (713) 473-7601), BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585814814, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11270502
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REMOTE START ON THE VEHICLE DOES NOT WORK SOMETIMES , DIC SAYS OPEN AND CLOSE DRIVER DOOR AND THE ENGINE LIGHT COMES ON AND REMAIN ON .I TOOK THIS VEHICLE TO A TECHNICIAN FOR DIAGNOSTICS AND COMPUTER STATED ROUGH IDLING PROBLEM TECHNICIAN CLEAR THE ENGINE CODE.THIS HAS CONTINUE TOO HAPPEN. VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS, I'VE CHECK AROUND AND THIS IS A CONSTANT PROBLEM FOR GMC AND CHEVROLET OWNERS .PLEASE LOOK INTO THIS MATTER.
Corrective Action:
REMOTE START ON THE VEHICLE DOES NOT WORK SOMETIMES , DIC SAYS OPEN AND CLOSE DRIVER DOOR AND THE ENGINE LIGHT COMES ON AND REMAIN ON .I TOOK THIS VEHICLE TO A TECHNICIAN FOR DIAGNOSTICS AND COMPUTER STATED ROUGH IDLING PROBLEM TECHNICIAN CLEAR THE ENGINE CODE.THIS HAS CONTINUE TOO HAPPEN. VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS, I'VE CHECK AROUND AND THIS IS A CONSTANT PROBLEM FOR GMC AND CHEVROLET OWNERS .PLEASE LOOK INTO THIS MATTER.
Additional Notes:
REMOTE START ON THE VEHICLE DOES NOT WORK SOMETIMES , DIC SAYS OPEN AND CLOSE DRIVER DOOR AND THE ENGINE LIGHT COMES ON AND REMAIN ON .I TOOK THIS VEHICLE TO A TECHNICIAN FOR DIAGNOSTICS AND COMPUTER STATED ROUGH IDLING PROBLEM TECHNICIAN CLEAR THE ENGINE CODE.THIS HAS CONTINUE TOO HAPPEN. VEHICLE IS ALWAYS STATIONARY WHEN THIS HAPPENS, I'VE CHECK AROUND AND THIS IS A CONSTANT PROBLEM FOR GMC AND CHEVROLET OWNERS .PLEASE LOOK INTO THIS MATTER.
Mfg Campaign: 11269757
Recall Date: Oct 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE KEY WAS TURNED IN THE IGNITION, THE INSTRUMENT PANEL TURNED BLACK AND THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO PRIME BUICK GMC (1845 WASHINGTON STREET, HANOVER, MA 02339, (781) 826-8300) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. *LN*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE KEY WAS TURNED IN THE IGNITION, THE INSTRUMENT PANEL TURNED BLACK AND THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO PRIME BUICK GMC (1845 WASHINGTON STREET, HANOVER, MA 02339, (781) 826-8300) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. *LN*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE KEY WAS TURNED IN THE IGNITION, THE INSTRUMENT PANEL TURNED BLACK AND THE ENGINE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO PRIME BUICK GMC (1845 WASHINGTON STREET, HANOVER, MA 02339, (781) 826-8300) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600. *LN*JB *TR
Mfg Campaign: 11266174
Recall Date: Oct 4, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.
Mfg Campaign: 11265366
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS A SLIGHT CLICKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT TO RIGHT. EXPRESSWAY CHEVROLET BUICK GMC (4000 IN-62, MT VERNON, IN 47620, (812) 307-9993) DIAGNOSED THAT THE STEERING RACK FAILED AND WOULD COST $2,000 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000. *TR THE CONSUMER STATED THE BATTERY WAS REPLACED AND THE CLICKING STEERING RACK NOISE WAS NO LONGER HEARD. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS A SLIGHT CLICKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT TO RIGHT. EXPRESSWAY CHEVROLET BUICK GMC (4000 IN-62, MT VERNON, IN 47620, (812) 307-9993) DIAGNOSED THAT THE STEERING RACK FAILED AND WOULD COST $2,000 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000. *TR THE CONSUMER STATED THE BATTERY WAS REPLACED AND THE CLICKING STEERING RACK NOISE WAS NO LONGER HEARD. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THERE WAS A SLIGHT CLICKING NOISE IN THE STEERING WHEEL WHEN IT WAS TURNED LEFT TO RIGHT. EXPRESSWAY CHEVROLET BUICK GMC (4000 IN-62, MT VERNON, IN 47620, (812) 307-9993) DIAGNOSED THAT THE STEERING RACK FAILED AND WOULD COST $2,000 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000. *TR THE CONSUMER STATED THE BATTERY WAS REPLACED AND THE CLICKING STEERING RACK NOISE WAS NO LONGER HEARD. *JS
Mfg Campaign: 11257607
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT FAILED INSPECTION FOR HAVING DEFECTIVE BALL JOINTS ON BOTH SIDES, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT FAILED INSPECTION FOR HAVING DEFECTIVE BALL JOINTS ON BOTH SIDES, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT FAILED INSPECTION FOR HAVING DEFECTIVE BALL JOINTS ON BOTH SIDES, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11255969
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER, ABS PUMP, AND SENSOR FOR THE VACUUM PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER, ABS PUMP, AND SENSOR FOR THE VACUUM PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER, ABS PUMP, AND SENSOR FOR THE VACUUM PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Mfg Campaign: 11255020
Recall Date: Sep 12, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHIFTED UP AND DOWN VERY ABRUPTLY AND SHUDDERED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN ACCELERATING OR DECELERATING WITHOUT WARNING. THE VEHICLE WAS SERVICED THREE TIMES AT CAVENDER BUICK GMC NORTH (17811 SAN PEDRO AVE, SAN ANTONIO, TX 78232, 210-807-6392) WHERE THE TRANSMISSION SOFTWARE WAS RE-CODED AND A SPECIAL TRANSMISSION FLUID WAS APPLIED TO THE VEHICLE. THE FAILURE PERSISTED EACH TIME AFTER IT WAS SERVICED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHIFTED UP AND DOWN VERY ABRUPTLY AND SHUDDERED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN ACCELERATING OR DECELERATING WITHOUT WARNING. THE VEHICLE WAS SERVICED THREE TIMES AT CAVENDER BUICK GMC NORTH (17811 SAN PEDRO AVE, SAN ANTONIO, TX 78232, 210-807-6392) WHERE THE TRANSMISSION SOFTWARE WAS RE-CODED AND A SPECIAL TRANSMISSION FLUID WAS APPLIED TO THE VEHICLE. THE FAILURE PERSISTED EACH TIME AFTER IT WAS SERVICED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE VEHICLE SHIFTED UP AND DOWN VERY ABRUPTLY AND SHUDDERED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN ACCELERATING OR DECELERATING WITHOUT WARNING. THE VEHICLE WAS SERVICED THREE TIMES AT CAVENDER BUICK GMC NORTH (17811 SAN PEDRO AVE, SAN ANTONIO, TX 78232, 210-807-6392) WHERE THE TRANSMISSION SOFTWARE WAS RE-CODED AND A SPECIAL TRANSMISSION FLUID WAS APPLIED TO THE VEHICLE. THE FAILURE PERSISTED EACH TIME AFTER IT WAS SERVICED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Mfg Campaign: 11254839
Recall Date: Sep 11, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENERGY SAVER MODE AND SERVICE CHARGING SYSTEM FAILURE WARNING MESSAGES DISPLAYED. IN ADDITION, THE BATTERY GAUGE WAS DECREASING STEADILY TO ZERO AND DROPPED INTO THE NEGATIVES. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE ALTERNATOR CAUGHT ON FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED THE ALTERNATOR COMPANY AND IT WAS INFORMED THAT THE ALTERNATOR WAS A PROTOTYPE EXPERIMENTAL UNIT AND ADVISED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED CECIL ATKISSION MOTORS- KERRVILLE, CHEVROLET, CADILLAC AND BUICK DEALER (550 BENSON DR, KERRVILLE, TX 78028, (866) 240-2964) AND WAS ADVISED TO BRING THE VEHICLE IN BUT THE CONTACT DID NOT DUE TO THE TOWING FEE SINCE THE VEHICLE WAS NOT DRIVABLE. IN ADDITION, THE DEALER RECOMMENDED CALLING GM DIRECTLY SINCE HE DETACHED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENERGY SAVER MODE AND SERVICE CHARGING SYSTEM FAILURE WARNING MESSAGES DISPLAYED. IN ADDITION, THE BATTERY GAUGE WAS DECREASING STEADILY TO ZERO AND DROPPED INTO THE NEGATIVES. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE ALTERNATOR CAUGHT ON FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED THE ALTERNATOR COMPANY AND IT WAS INFORMED THAT THE ALTERNATOR WAS A PROTOTYPE EXPERIMENTAL UNIT AND ADVISED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED CECIL ATKISSION MOTORS- KERRVILLE, CHEVROLET, CADILLAC AND BUICK DEALER (550 BENSON DR, KERRVILLE, TX 78028, (866) 240-2964) AND WAS ADVISED TO BRING THE VEHICLE IN BUT THE CONTACT DID NOT DUE TO THE TOWING FEE SINCE THE VEHICLE WAS NOT DRIVABLE. IN ADDITION, THE DEALER RECOMMENDED CALLING GM DIRECTLY SINCE HE DETACHED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENERGY SAVER MODE AND SERVICE CHARGING SYSTEM FAILURE WARNING MESSAGES DISPLAYED. IN ADDITION, THE BATTERY GAUGE WAS DECREASING STEADILY TO ZERO AND DROPPED INTO THE NEGATIVES. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE STALLED. THE CONTACT OPENED THE HOOD AND DISCOVERED THAT THE ALTERNATOR CAUGHT ON FIRE. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED THE ALTERNATOR COMPANY AND IT WAS INFORMED THAT THE ALTERNATOR WAS A PROTOTYPE EXPERIMENTAL UNIT AND ADVISED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED CECIL ATKISSION MOTORS- KERRVILLE, CHEVROLET, CADILLAC AND BUICK DEALER (550 BENSON DR, KERRVILLE, TX 78028, (866) 240-2964) AND WAS ADVISED TO BRING THE VEHICLE IN BUT THE CONTACT DID NOT DUE TO THE TOWING FEE SINCE THE VEHICLE WAS NOT DRIVABLE. IN ADDITION, THE DEALER RECOMMENDED CALLING GM DIRECTLY SINCE HE DETACHED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Mfg Campaign: 11252018
Recall Date: Aug 28, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Mfg Campaign: 11240568
Recall Date: Jul 30, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Mfg Campaign: 11234499
Recall Date: Jul 24, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Mfg Campaign: 11234499
Recall Date: Jul 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON
Corrective Action:
AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON
Additional Notes:
AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON
Mfg Campaign: 11234071
Recall Date: Jul 23, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK LURCHES FORWARD UNEXPECTEDLY DURING SLOW STOPS SUCH AS WHEN APPROACHING A BARRIER TO PARK, A GATE, OR PEDESTRIAN CROSSING. AS THE TRANSMISSION DOWNSHIFTS, THE TORQUE INCREASE CAUSES THE BRAKE PRESSURE BEING APPLIED TO BECOME INSUFFICIENT TO STOP THE VEHICLE CAUSING IT TO LURCH FORWARD UP TO SIX FEET. DURING ACCELLERATION WHILE HIGHWAY DRIVING THE TRANSMISSION MAY UNEXPECTEDLY DOWNSHIFT TO AN INAPPROPRIATE GEAR CAUSING THE ENGINE REV LIMITER TO ENGAGE AND REDUCING POWER UNEXPECTEDLY WHEN IT SHOULD BE INCREASING.
Corrective Action:
TRUCK LURCHES FORWARD UNEXPECTEDLY DURING SLOW STOPS SUCH AS WHEN APPROACHING A BARRIER TO PARK, A GATE, OR PEDESTRIAN CROSSING. AS THE TRANSMISSION DOWNSHIFTS, THE TORQUE INCREASE CAUSES THE BRAKE PRESSURE BEING APPLIED TO BECOME INSUFFICIENT TO STOP THE VEHICLE CAUSING IT TO LURCH FORWARD UP TO SIX FEET. DURING ACCELLERATION WHILE HIGHWAY DRIVING THE TRANSMISSION MAY UNEXPECTEDLY DOWNSHIFT TO AN INAPPROPRIATE GEAR CAUSING THE ENGINE REV LIMITER TO ENGAGE AND REDUCING POWER UNEXPECTEDLY WHEN IT SHOULD BE INCREASING.
Additional Notes:
TRUCK LURCHES FORWARD UNEXPECTEDLY DURING SLOW STOPS SUCH AS WHEN APPROACHING A BARRIER TO PARK, A GATE, OR PEDESTRIAN CROSSING. AS THE TRANSMISSION DOWNSHIFTS, THE TORQUE INCREASE CAUSES THE BRAKE PRESSURE BEING APPLIED TO BECOME INSUFFICIENT TO STOP THE VEHICLE CAUSING IT TO LURCH FORWARD UP TO SIX FEET. DURING ACCELLERATION WHILE HIGHWAY DRIVING THE TRANSMISSION MAY UNEXPECTEDLY DOWNSHIFT TO AN INAPPROPRIATE GEAR CAUSING THE ENGINE REV LIMITER TO ENGAGE AND REDUCING POWER UNEXPECTEDLY WHEN IT SHOULD BE INCREASING.
Mfg Campaign: 11233437
Recall Date: Jul 19, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TRAVELING LOW SPEEDS LIKE IN A PARKING LOT FIRST GEAR JERKS SO BAD IT FEELS LIKE SOMEONE REAR ENDED YOU. GOING HIGHWAY SPEEDS BETWEEN 45 TO 75 YOU FEEL VIBRATIONS COMING FROM THE TRANSMISSION IT FEELS LIKE YOU'RE GOING OVER RUMBLE STRIPS. I HAD MY TRANSMISSION FLUSHED AND CHANGED IT FIX THE VIBRATIONS BUT 3000 MILES LATER THE VIBRATIONS STARTED AGAIN.
Corrective Action:
WHEN TRAVELING LOW SPEEDS LIKE IN A PARKING LOT FIRST GEAR JERKS SO BAD IT FEELS LIKE SOMEONE REAR ENDED YOU. GOING HIGHWAY SPEEDS BETWEEN 45 TO 75 YOU FEEL VIBRATIONS COMING FROM THE TRANSMISSION IT FEELS LIKE YOU'RE GOING OVER RUMBLE STRIPS. I HAD MY TRANSMISSION FLUSHED AND CHANGED IT FIX THE VIBRATIONS BUT 3000 MILES LATER THE VIBRATIONS STARTED AGAIN.
Additional Notes:
WHEN TRAVELING LOW SPEEDS LIKE IN A PARKING LOT FIRST GEAR JERKS SO BAD IT FEELS LIKE SOMEONE REAR ENDED YOU. GOING HIGHWAY SPEEDS BETWEEN 45 TO 75 YOU FEEL VIBRATIONS COMING FROM THE TRANSMISSION IT FEELS LIKE YOU'RE GOING OVER RUMBLE STRIPS. I HAD MY TRANSMISSION FLUSHED AND CHANGED IT FIX THE VIBRATIONS BUT 3000 MILES LATER THE VIBRATIONS STARTED AGAIN.
Mfg Campaign: 11232144
Recall Date: Jul 15, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD ISSUES WITH MY GMC SIERRA SINCE IT WAS NEW. IT HAS JERKED AND CLUNKED WHEN I START TO GO AND THEN LEFT OFF THE GAS. THERE HAS ALSO BEEN A HESITATION WHEN STEPPING ON THE GUESS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THINGS SUCH AS: "I JUST NEEDED TO GET USE TO THE 8 SPEED TRANSMISSION"," THE HESITATION IS WHEN THE TRUCK SWITCHES FROM V4 TO V8". AND "THERE IS NOTHING WRONG". NOW THE WARRANTY HAS EXPIRED AND IT IS GETTING WORSE. IT NOW FEELS LIKE "RUNNING OVER A RUMBLE STRIP" OR LIKE IT IS "MISSING" AND "HESITATING". ALL OF THESE THINGS OCCUR WHEN THE VEHICLE IS IN MOTION.
Corrective Action:
I HAVE HAD ISSUES WITH MY GMC SIERRA SINCE IT WAS NEW. IT HAS JERKED AND CLUNKED WHEN I START TO GO AND THEN LEFT OFF THE GAS. THERE HAS ALSO BEEN A HESITATION WHEN STEPPING ON THE GUESS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THINGS SUCH AS: "I JUST NEEDED TO GET USE TO THE 8 SPEED TRANSMISSION"," THE HESITATION IS WHEN THE TRUCK SWITCHES FROM V4 TO V8". AND "THERE IS NOTHING WRONG". NOW THE WARRANTY HAS EXPIRED AND IT IS GETTING WORSE. IT NOW FEELS LIKE "RUNNING OVER A RUMBLE STRIP" OR LIKE IT IS "MISSING" AND "HESITATING". ALL OF THESE THINGS OCCUR WHEN THE VEHICLE IS IN MOTION.
Additional Notes:
I HAVE HAD ISSUES WITH MY GMC SIERRA SINCE IT WAS NEW. IT HAS JERKED AND CLUNKED WHEN I START TO GO AND THEN LEFT OFF THE GAS. THERE HAS ALSO BEEN A HESITATION WHEN STEPPING ON THE GUESS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THINGS SUCH AS: "I JUST NEEDED TO GET USE TO THE 8 SPEED TRANSMISSION"," THE HESITATION IS WHEN THE TRUCK SWITCHES FROM V4 TO V8". AND "THERE IS NOTHING WRONG". NOW THE WARRANTY HAS EXPIRED AND IT IS GETTING WORSE. IT NOW FEELS LIKE "RUNNING OVER A RUMBLE STRIP" OR LIKE IT IS "MISSING" AND "HESITATING". ALL OF THESE THINGS OCCUR WHEN THE VEHICLE IS IN MOTION.
Mfg Campaign: 11229893
Recall Date: Jul 7, 2019
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