Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE MAKING TURNS THE VEHICLE INTERMITTENTLY STALLS, LOSING ALL CONTROL OF STEERING AND ELECTRICAL COMPONENTS. WHEN IT STALLS THERE IS NO STEERING CONTROL WHATSOEVER AND THE VEHICLE DOES HAVE BRAKES, BUT SLOW TO REACT.. RESTART THE VEHICLE AND THE COMPUTER SYSTEM SLOWLY RESETS. THIS HAS HAPPENED 5 TIMES IN THE LAST2 DAYS. TAKING THE VEHICLE TO THE DEALERSHIP AS SOON AS THEY HAVE AN OPENING.
Corrective Action:
WHILE MAKING TURNS THE VEHICLE INTERMITTENTLY STALLS, LOSING ALL CONTROL OF STEERING AND ELECTRICAL COMPONENTS. WHEN IT STALLS THERE IS NO STEERING CONTROL WHATSOEVER AND THE VEHICLE DOES HAVE BRAKES, BUT SLOW TO REACT.. RESTART THE VEHICLE AND THE COMPUTER SYSTEM SLOWLY RESETS. THIS HAS HAPPENED 5 TIMES IN THE LAST2 DAYS. TAKING THE VEHICLE TO THE DEALERSHIP AS SOON AS THEY HAVE AN OPENING.
Additional Notes:
WHILE MAKING TURNS THE VEHICLE INTERMITTENTLY STALLS, LOSING ALL CONTROL OF STEERING AND ELECTRICAL COMPONENTS. WHEN IT STALLS THERE IS NO STEERING CONTROL WHATSOEVER AND THE VEHICLE DOES HAVE BRAKES, BUT SLOW TO REACT.. RESTART THE VEHICLE AND THE COMPUTER SYSTEM SLOWLY RESETS. THIS HAS HAPPENED 5 TIMES IN THE LAST2 DAYS. TAKING THE VEHICLE TO THE DEALERSHIP AS SOON AS THEY HAVE AN OPENING.
Mfg Campaign: 11331653
Recall Date: Jun 30, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE SHAKES AT HIGH SPEEDS OF 40 MPH AND HIGHER.
Corrective Action:
THE VEHICLE SHAKES AT HIGH SPEEDS OF 40 MPH AND HIGHER.
Additional Notes:
THE VEHICLE SHAKES AT HIGH SPEEDS OF 40 MPH AND HIGHER.
Mfg Campaign: 11329877
Recall Date: Jun 21, 2020
General Motors, Llc
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Corrective Action:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Additional Notes:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Mfg Campaign: 11328956
Recall Date: Jun 15, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Corrective Action:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Additional Notes:
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY. *TR
Mfg Campaign: 11328956
Recall Date: Jun 15, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PROBLEMS WITH TRANSMISSION JERKING,HARD SHIFTING,JUMPING, ONLY HAVE 60,000 MILES ON IT. TOOK IT BACK TO DEALER 3 TIMES AND THEY TOLD ME EACH TIME IT WAS NORMAL. TOLD THEM I HAVE BEEN DRIVING 40 YEARS AND THAT WAS NOT NORMAL. THEY NEVER DONE ANYTHING. NOW I AM HAVING MORE PROBLEMS WITH IT, GETTING WORSE. NOW I FIND OUT THERE IS A LOT OF PEOPLE WITH SAME PROBLEMS. GMC KNOWS SOMETHING IS WRONG AND SHOULD TAKE CARE OF IT. *TR
Corrective Action:
PROBLEMS WITH TRANSMISSION JERKING,HARD SHIFTING,JUMPING, ONLY HAVE 60,000 MILES ON IT. TOOK IT BACK TO DEALER 3 TIMES AND THEY TOLD ME EACH TIME IT WAS NORMAL. TOLD THEM I HAVE BEEN DRIVING 40 YEARS AND THAT WAS NOT NORMAL. THEY NEVER DONE ANYTHING. NOW I AM HAVING MORE PROBLEMS WITH IT, GETTING WORSE. NOW I FIND OUT THERE IS A LOT OF PEOPLE WITH SAME PROBLEMS. GMC KNOWS SOMETHING IS WRONG AND SHOULD TAKE CARE OF IT. *TR
Additional Notes:
PROBLEMS WITH TRANSMISSION JERKING,HARD SHIFTING,JUMPING, ONLY HAVE 60,000 MILES ON IT. TOOK IT BACK TO DEALER 3 TIMES AND THEY TOLD ME EACH TIME IT WAS NORMAL. TOLD THEM I HAVE BEEN DRIVING 40 YEARS AND THAT WAS NOT NORMAL. THEY NEVER DONE ANYTHING. NOW I AM HAVING MORE PROBLEMS WITH IT, GETTING WORSE. NOW I FIND OUT THERE IS A LOT OF PEOPLE WITH SAME PROBLEMS. GMC KNOWS SOMETHING IS WRONG AND SHOULD TAKE CARE OF IT. *TR
Mfg Campaign: 11324306
Recall Date: May 12, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Corrective Action:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Additional Notes:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Mfg Campaign: 11322613
Recall Date: Apr 29, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Corrective Action:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Additional Notes:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Mfg Campaign: 11322613
Recall Date: Apr 29, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Corrective Action:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Additional Notes:
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Mfg Campaign: 11322613
Recall Date: Apr 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Corrective Action:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Additional Notes:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Mfg Campaign: 11321444
Recall Date: Apr 17, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Corrective Action:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Additional Notes:
VEHICLE WAS REMOTE STARTED- REAR DEFROST TURNED ON AUTOMATICALLY DUE TO OUTSIDE TEMPERATURE. REAR DEFROST OVERHEATED AND SHATTERED REAR POWER SLIDING WINDOW (RPO A48) WHILE STATIONARY. BURNING SMELL WAS NOTED. GM CLAIMS MY VIN IS NOT ASSOCIATED WITH SPECIAL CUSTOMER SATISFACTION PROGRAM N192265660.
Mfg Campaign: 11321444
Recall Date: Apr 17, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 70 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE PENSKE BUICK, GMC OF SOUTH BAY LOCATED AT 18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 853-5860, WHERE THE VEHICLE WAS DIAGNOSED AND TECHNICIAN CHANGED THE TRANSMISSION FLUID HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 70 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE PENSKE BUICK, GMC OF SOUTH BAY LOCATED AT 18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 853-5860, WHERE THE VEHICLE WAS DIAGNOSED AND TECHNICIAN CHANGED THE TRANSMISSION FLUID HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 70 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE PENSKE BUICK, GMC OF SOUTH BAY LOCATED AT 18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 853-5860, WHERE THE VEHICLE WAS DIAGNOSED AND TECHNICIAN CHANGED THE TRANSMISSION FLUID HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS INVALID.
Mfg Campaign: 11319032
Recall Date: Mar 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Corrective Action:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Additional Notes:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Mfg Campaign: 11315355
Recall Date: Mar 1, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Corrective Action:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Additional Notes:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Mfg Campaign: 11315355
Recall Date: Mar 1, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Corrective Action:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Additional Notes:
I BOUGHT THIS VEHICLE IN JULY OF 2019 FROM A GMC DEALERSHIP IN DUNCANSVILLE PA. IN LATE NOVEMBER ON MY WAY TO WORK RANDOMLY MY SERVICE STABILI TRAK, ABS, ASSISTED STEERING, AND BRAKE LIGHT LIT UP ON MY DASH EVERY 30 SECONDS REPETITIVELY FOR THE REMAINDER OF THE TRIP (3 HOURS). I WORK 4 HOURS FROM HOME FOR 2 WEEKS AT A TIME I SPEND VERY LITTLE TIME IN MY VEHICLE DURING THIS TIME. I SEEN THE LIGHTS COME UP RANDOMLY WHILE OUT OF TOWN ALSO. ONCE MY WORK WEEKS WERE OVER ON MY WAY HOME THE PROBLEM PERSISTED. I TOOK IT FOR AN OIL CHANGE AND RECALL LATE DECEMBER. THEY TOLD ME THEY COULD NOT REPLICATE ANY LIGHTS NOR WERE THEY SHOWING ANY CODES. AS OF LAST MONTH THE PROBLEM IS GETTING WORSE TO THE POINT WERE I AM COMPLETELY LOSING MY POWER STEERING SOMETIMES FOR DAYS AT A TIME. LAST WEEK I TOOK MY VEHICLE DOWN FOR ANOTHER RECALL SENT FROM GM SPECIFICALLY FOR MY VIN I WAS TOLD THERE WASN'T ANY ISSUES OR CODES. ALL THEY COULD FIND IS A COMMUNICATIONS ERROR AND THEY WOULD NEED TO KEEP IT FOR A FEW DAYS AND SENT ME ON MY WAY HOME UNTIL THEY HAD A LOANER VEHICLE AVAILABLE. ONE WEEK LATER AFTER SEVERAL ATTEMPTS TO GET MY TRUCK IN I STILL HAVE A LIT UP DASH, NO POWER STEERING, AND NOT A CLUE WHEN IT'LL EVEN BE ABLE TO BE LOOKED AT SINCE I LEAVE FOR WORK IN 2 DAYS. THIS IS A COMMON PROBLEM FROM WHAT I HAVE READ AND CAN BE EXTREMELY DANGEROUS ESPECIALLY IN WINTER/SNOW/ICY CONDITIONS. I NEED A VEHICLE THAT I CAN FEEL SAFE IN THAT I CAN TRAVEL WITHOUT WORRYING AROUND EVERY TURN IF MY POWER STEERING IS GOING TO SHUT OFF AND I'M GOING TO HAVE TO POWER A VEHICLE AROUND A TURN OR TO AVOID AN ACCIDENT. I FEEL LIKE MY PROBLEM IS BEING BRUSHED UNDER THE RUG. ON MY WAY HOME THAT DAY JUST 2 MILES FROM MY HOUSE MY POWER STEERING WENT OUT AND I SLID OFF THE ROAD FORTUNATELY I LIVE IN THE COUNTRY AND NOTHING WAS IN THE FIELD I SLID INTO. I HAVE PHOTOS AND VIDEOS OF THE LIGHTS FLASHING OFF AND ON.
Mfg Campaign: 11315355
Recall Date: Mar 1, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BRAKING THE BRAKE PADDLE GETS HARD AND DOES NOT ALLOW ME TO BRAKE. THANKFULLY IT HAS HAPPEN ONLY WHEN I AM PARKING OR COMING TO A STOP. LESS THEN A MONTH AGO I TOOK IT IN TO OUR LOCAL GMC DEALER AND IN HALF AN HOUR THEY SAID IT WAS FIXED. A FEW DAYS AGO IT HAPPENED AGAIN AND WENT BACK TO LOCAL DEALER AND CUSTOMER SERVICE SAID THEY CAN SCHEDULE ME IN TWO WEEKS TO FIX THE ISSUE. I DON'T FEEL COMFORTABLE DRIVING WHEN IT'S A BRAKE ISSUE I BELIEVE IT SHOULD BE FIXED OR AT LEAST TRY TO FIX THE ISSUE AS SOON AS POSSIBLE NOT IN TWO WEEKS.
Corrective Action:
WHEN BRAKING THE BRAKE PADDLE GETS HARD AND DOES NOT ALLOW ME TO BRAKE. THANKFULLY IT HAS HAPPEN ONLY WHEN I AM PARKING OR COMING TO A STOP. LESS THEN A MONTH AGO I TOOK IT IN TO OUR LOCAL GMC DEALER AND IN HALF AN HOUR THEY SAID IT WAS FIXED. A FEW DAYS AGO IT HAPPENED AGAIN AND WENT BACK TO LOCAL DEALER AND CUSTOMER SERVICE SAID THEY CAN SCHEDULE ME IN TWO WEEKS TO FIX THE ISSUE. I DON'T FEEL COMFORTABLE DRIVING WHEN IT'S A BRAKE ISSUE I BELIEVE IT SHOULD BE FIXED OR AT LEAST TRY TO FIX THE ISSUE AS SOON AS POSSIBLE NOT IN TWO WEEKS.
Additional Notes:
WHEN BRAKING THE BRAKE PADDLE GETS HARD AND DOES NOT ALLOW ME TO BRAKE. THANKFULLY IT HAS HAPPEN ONLY WHEN I AM PARKING OR COMING TO A STOP. LESS THEN A MONTH AGO I TOOK IT IN TO OUR LOCAL GMC DEALER AND IN HALF AN HOUR THEY SAID IT WAS FIXED. A FEW DAYS AGO IT HAPPENED AGAIN AND WENT BACK TO LOCAL DEALER AND CUSTOMER SERVICE SAID THEY CAN SCHEDULE ME IN TWO WEEKS TO FIX THE ISSUE. I DON'T FEEL COMFORTABLE DRIVING WHEN IT'S A BRAKE ISSUE I BELIEVE IT SHOULD BE FIXED OR AT LEAST TRY TO FIX THE ISSUE AS SOON AS POSSIBLE NOT IN TWO WEEKS.
Mfg Campaign: 11315445
Recall Date: Mar 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SOMETIMES AT CERTAIN RPM WHEN THE TRUCK SHIFTS IT SHIFT REALLY HARD JERKING THE WHOLE TRUCK
Corrective Action:
SOMETIMES AT CERTAIN RPM WHEN THE TRUCK SHIFTS IT SHIFT REALLY HARD JERKING THE WHOLE TRUCK
Additional Notes:
SOMETIMES AT CERTAIN RPM WHEN THE TRUCK SHIFTS IT SHIFT REALLY HARD JERKING THE WHOLE TRUCK
Mfg Campaign: 11312170
Recall Date: Feb 28, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Corrective Action:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Additional Notes:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Mfg Campaign: 11311254
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Corrective Action:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Additional Notes:
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
Mfg Campaign: 11311254
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BRAKING AT SLOW SPEEDS OR CLOSE DISTANCES THE TRUCK LOSES BRAKES AND IT SEEMS AS IF ABS KICKS ON. BRAKE PEDAL BECOMES VERY HARD TO PUSH AND IS ALMOST AT FLOOR. DOES IT IN REVERSE AS WELL AS DRIVE. DOES THIS AT RANDOM TIMES. IN ORDER TO DRIVE TRUCK SAFELY YOU HAVE TO SLOW DOWN WAY BEFORE COMING TO STOP.
Corrective Action:
WHEN BRAKING AT SLOW SPEEDS OR CLOSE DISTANCES THE TRUCK LOSES BRAKES AND IT SEEMS AS IF ABS KICKS ON. BRAKE PEDAL BECOMES VERY HARD TO PUSH AND IS ALMOST AT FLOOR. DOES IT IN REVERSE AS WELL AS DRIVE. DOES THIS AT RANDOM TIMES. IN ORDER TO DRIVE TRUCK SAFELY YOU HAVE TO SLOW DOWN WAY BEFORE COMING TO STOP.
Additional Notes:
WHEN BRAKING AT SLOW SPEEDS OR CLOSE DISTANCES THE TRUCK LOSES BRAKES AND IT SEEMS AS IF ABS KICKS ON. BRAKE PEDAL BECOMES VERY HARD TO PUSH AND IS ALMOST AT FLOOR. DOES IT IN REVERSE AS WELL AS DRIVE. DOES THIS AT RANDOM TIMES. IN ORDER TO DRIVE TRUCK SAFELY YOU HAVE TO SLOW DOWN WAY BEFORE COMING TO STOP.
Mfg Campaign: 11310736
Recall Date: Feb 22, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN IS RIDING IT ON THE ROAD IT SHAKE ,ON THE ROAD IS WHEN IT DO IT
Corrective Action:
WHEN IS RIDING IT ON THE ROAD IT SHAKE ,ON THE ROAD IS WHEN IT DO IT
Additional Notes:
WHEN IS RIDING IT ON THE ROAD IT SHAKE ,ON THE ROAD IS WHEN IT DO IT
Mfg Campaign: 11309747
Recall Date: Feb 17, 2020
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