Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Whining noise from rear axle when 4x4 engaged.
Corrective Action:
Whining noise from rear axle when 4x4 engaged.
Additional Notes:
Whining noise from rear axle when 4x4 engaged.
Mfg Campaign: 11564782
Recall Date: Jan 11, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle will not shift into park. This is a common problem with this vehicle, many lawsuits. When you walk away one has concerns that the vehicle is actually in park or not.
Corrective Action:
The vehicle will not shift into park. This is a common problem with this vehicle, many lawsuits. When you walk away one has concerns that the vehicle is actually in park or not.
Additional Notes:
The vehicle will not shift into park. This is a common problem with this vehicle, many lawsuits. When you walk away one has concerns that the vehicle is actually in park or not.
Mfg Campaign: 11555857
Recall Date: Nov 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Corrective Action:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Additional Notes:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Mfg Campaign: 11555568
Recall Date: Nov 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Corrective Action:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Additional Notes:
Shift to park issue is getting worse. I couldn’t turn my car off for hours today. The recall is still pending for this and GMC is doing nothing after thousands of class action lawsuits and complaints. Keeping my car running for hours on end while in park because it won’t turn off is causing electrical issues and using tons of gas. I have to get with an attorney at this point because I can’t use my car lots of the times because I can’t leave it running and unlocked all day while I’m at work or at the store. It’s a MASSIVE safety issue. GMC needs to take accountability and fix these vehicles. This has been ongoing for 2 years now.
Mfg Campaign: 11555568
Recall Date: Nov 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I put my car in Park and go to shut it down, it is not recognizing that it is in park, and will not shut down. I have to spend 30 plus minutes messing with the shifter to try to get it to recognize it is in park when it is indeed in park. I have to start and stop my car a number of times to do so. There have been a number of complaints for this over the years and NOTHING has been done with this. This can be a costly repair as I have seen results in a new transmission.
Corrective Action:
When I put my car in Park and go to shut it down, it is not recognizing that it is in park, and will not shut down. I have to spend 30 plus minutes messing with the shifter to try to get it to recognize it is in park when it is indeed in park. I have to start and stop my car a number of times to do so. There have been a number of complaints for this over the years and NOTHING has been done with this. This can be a costly repair as I have seen results in a new transmission.
Additional Notes:
When I put my car in Park and go to shut it down, it is not recognizing that it is in park, and will not shut down. I have to spend 30 plus minutes messing with the shifter to try to get it to recognize it is in park when it is indeed in park. I have to start and stop my car a number of times to do so. There have been a number of complaints for this over the years and NOTHING has been done with this. This can be a costly repair as I have seen results in a new transmission.
Mfg Campaign: 11555247
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11554958
Recall Date: Nov 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11554958
Recall Date: Nov 13, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The “steering assist reduced. Drive with care” A/C turns off and fan kicks on high. Transmission temp flatlines. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11554958
Recall Date: Nov 13, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am communicating concerns about my 2018 GMC Acadia. I continue to have problems with the Park/shift to park. I have had this problem consistently escalating this year. It was occurring 2 or 3 times per month, now it is occurring weekly. I cannot turn off the vehicle when placed in park. I went to the dealer (FC Kerbeck) in New Jersey, where I was told I had to pay for this problem $515. This seems to be a manufacturer flaw. I think this is a recall part. This is not my responsibility, I did not do anything to my vehicle for this consistent problem. This “shift to park” is dangerous, as it can lock you in your vehicle.
Corrective Action:
I am communicating concerns about my 2018 GMC Acadia. I continue to have problems with the Park/shift to park. I have had this problem consistently escalating this year. It was occurring 2 or 3 times per month, now it is occurring weekly. I cannot turn off the vehicle when placed in park. I went to the dealer (FC Kerbeck) in New Jersey, where I was told I had to pay for this problem $515. This seems to be a manufacturer flaw. I think this is a recall part. This is not my responsibility, I did not do anything to my vehicle for this consistent problem. This “shift to park” is dangerous, as it can lock you in your vehicle.
Additional Notes:
I am communicating concerns about my 2018 GMC Acadia. I continue to have problems with the Park/shift to park. I have had this problem consistently escalating this year. It was occurring 2 or 3 times per month, now it is occurring weekly. I cannot turn off the vehicle when placed in park. I went to the dealer (FC Kerbeck) in New Jersey, where I was told I had to pay for this problem $515. This seems to be a manufacturer flaw. I think this is a recall part. This is not my responsibility, I did not do anything to my vehicle for this consistent problem. This “shift to park” is dangerous, as it can lock you in your vehicle.
Mfg Campaign: 11553126
Recall Date: Nov 1, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Corrective Action:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Additional Notes:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Mfg Campaign: 11549311
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Corrective Action:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Additional Notes:
Power steering reduces and the temperature gage wont work and the fan is extremely loud so it decreases the steering and increases the fan so it can cool down the engine. Others have submitted a recall form for this same problem
Mfg Campaign: 11549311
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shifts hard from 1st and while driving when getting up to speed from 2nd gear and 3rd, etc. Happens every time it's driven.
Corrective Action:
Vehicle shifts hard from 1st and while driving when getting up to speed from 2nd gear and 3rd, etc. Happens every time it's driven.
Additional Notes:
Vehicle shifts hard from 1st and while driving when getting up to speed from 2nd gear and 3rd, etc. Happens every time it's driven.
Mfg Campaign: 11549436
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting my car in park and turn the car off. the car dashboard says to shift the car in park and beeps. I repeatedly turn the car on and off until the car reads it as being in park. or the car will not turn off completely, it will continue to beep, and it will not lock the doors. I have called a GMC dealer about this issue. There is no warning message except to put the parked car in park!
Corrective Action:
When putting my car in park and turn the car off. the car dashboard says to shift the car in park and beeps. I repeatedly turn the car on and off until the car reads it as being in park. or the car will not turn off completely, it will continue to beep, and it will not lock the doors. I have called a GMC dealer about this issue. There is no warning message except to put the parked car in park!
Additional Notes:
When putting my car in park and turn the car off. the car dashboard says to shift the car in park and beeps. I repeatedly turn the car on and off until the car reads it as being in park. or the car will not turn off completely, it will continue to beep, and it will not lock the doors. I have called a GMC dealer about this issue. There is no warning message except to put the parked car in park!
Mfg Campaign: 11548038
Recall Date: Oct 3, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving I got the alert in my cluster that “power steering assist reduced”. I also noticed there were many other individuals in gmc forums that have had the same issue.
Corrective Action:
While driving I got the alert in my cluster that “power steering assist reduced”. I also noticed there were many other individuals in gmc forums that have had the same issue.
Additional Notes:
While driving I got the alert in my cluster that “power steering assist reduced”. I also noticed there were many other individuals in gmc forums that have had the same issue.
Mfg Campaign: 11542054
Recall Date: Sep 1, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Corrective Action:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Additional Notes:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Mfg Campaign: 11541579
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Corrective Action:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Additional Notes:
Vehicle does not recognize that it's in park. Once parked a warning comes on telling you to shift to park. The vehicle does not completely shut off because it does not believe that it is in park.
Mfg Campaign: 11541579
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After being driving vehicle will not shift into park. When shifter is moved into park position vehicle is not recognizing this and will continue to move. Gear shifter has to be wiggled around for vehicle to finally get into park or at all. Safety concerns - if vehicle is not in park mode vehicle can roll away or continue to move causing damage or injury to persons or property. Online research indicates this is a nationwide problem and there are several lawsuits against gmc concerning this issue. All instances seem to be associated with the Acadia.
Corrective Action:
After being driving vehicle will not shift into park. When shifter is moved into park position vehicle is not recognizing this and will continue to move. Gear shifter has to be wiggled around for vehicle to finally get into park or at all. Safety concerns - if vehicle is not in park mode vehicle can roll away or continue to move causing damage or injury to persons or property. Online research indicates this is a nationwide problem and there are several lawsuits against gmc concerning this issue. All instances seem to be associated with the Acadia.
Additional Notes:
After being driving vehicle will not shift into park. When shifter is moved into park position vehicle is not recognizing this and will continue to move. Gear shifter has to be wiggled around for vehicle to finally get into park or at all. Safety concerns - if vehicle is not in park mode vehicle can roll away or continue to move causing damage or injury to persons or property. Online research indicates this is a nationwide problem and there are several lawsuits against gmc concerning this issue. All instances seem to be associated with the Acadia.
Mfg Campaign: 11535956
Recall Date: Aug 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Corrective Action:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Additional Notes:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Mfg Campaign: 11534045
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Corrective Action:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Additional Notes:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Mfg Campaign: 11534045
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Corrective Action:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Additional Notes:
Numerous occurences especially recently of shift vehicle to park when vehicle has been parked, turned off and already shifted into park position. Several occurrences where almost every time within 24 hours I use my cruise control and air conditioner at the same time my check engine light will come on as well as the stability trac indicator which then causes my air conditioner not to work and inability to start the vehicle due to having a check engine light on.
Mfg Campaign: 11534045
Recall Date: Jul 24, 2023
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