Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Mfg Campaign: 11613840
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the "Service Engine Now" and "Engine Service Require" messages were displayed. The vehicle was taken to an independent mechanic, who replaced the water pump, but the failure persisted. The vehicle stalled while driving. The vehicle was towed to a transmission specialist, who replaced the transmission for the second time; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the alternator and coolant pump; however, the failure recurred, and the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
Mfg Campaign: 11613840
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact’s mother owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that the thermostat temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the road and parked. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not covered under recall repair for the engine failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact’s mother owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that the thermostat temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the road and parked. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not covered under recall repair for the engine failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact’s mother owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that the thermostat temperature gauge indicated that the engine was overheating. The vehicle was driven to the shoulder of the road and parked. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not covered under recall repair for the engine failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11613864
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine started misfiring, check engine light came on while driving on the highway. It was barely running, had to pull over 2 lanes to the narrow shoulder in traffic. No warning until it happened. Never had a check engine light before on this vehicle. P0302 misfire. Was told the engine needs to be replaced at 79,000. There was a recall for this exact problem yet my VIN was not included and i never got any mail stating this could happen.Very sudden and dangerous problem, lucky i was able to pull over out of traffic.
Corrective Action:
Engine started misfiring, check engine light came on while driving on the highway. It was barely running, had to pull over 2 lanes to the narrow shoulder in traffic. No warning until it happened. Never had a check engine light before on this vehicle. P0302 misfire. Was told the engine needs to be replaced at 79,000. There was a recall for this exact problem yet my VIN was not included and i never got any mail stating this could happen.Very sudden and dangerous problem, lucky i was able to pull over out of traffic.
Additional Notes:
Engine started misfiring, check engine light came on while driving on the highway. It was barely running, had to pull over 2 lanes to the narrow shoulder in traffic. No warning until it happened. Never had a check engine light before on this vehicle. P0302 misfire. Was told the engine needs to be replaced at 79,000. There was a recall for this exact problem yet my VIN was not included and i never got any mail stating this could happen.Very sudden and dangerous problem, lucky i was able to pull over out of traffic.
Mfg Campaign: 11613884
Recall Date: Sep 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.
Mfg Campaign: 11613388
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that hours prior to the failure, the vehicle was serviced at the dealer for a scheduled oil change. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that hours prior to the failure, the vehicle was serviced at the dealer for a scheduled oil change. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that hours prior to the failure, the vehicle was serviced at the dealer for a scheduled oil change. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11613426
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
coolant intrusion issues engines. This can cause corrosion, oil dilution, and contamination, which can lead to engine failure. misfiring and engine coolant leaking in the cylinders due to cracking in the engine block, I was told this is wrong with my suv and need a new engine! Cost 10,000
Corrective Action:
coolant intrusion issues engines. This can cause corrosion, oil dilution, and contamination, which can lead to engine failure. misfiring and engine coolant leaking in the cylinders due to cracking in the engine block, I was told this is wrong with my suv and need a new engine! Cost 10,000
Additional Notes:
coolant intrusion issues engines. This can cause corrosion, oil dilution, and contamination, which can lead to engine failure. misfiring and engine coolant leaking in the cylinders due to cracking in the engine block, I was told this is wrong with my suv and need a new engine! Cost 10,000
Mfg Campaign: 11613459
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into the engine. Engine blown at 89,000. Always kept maintenance done at the dealership.
Corrective Action:
Coolant intrusion into the engine. Engine blown at 89,000. Always kept maintenance done at the dealership.
Additional Notes:
Coolant intrusion into the engine. Engine blown at 89,000. Always kept maintenance done at the dealership.
Mfg Campaign: 11613487
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Started having repeat misfires on #3 cylinder and high engine temperature warning. The coolant level is low every morning after the vehicle sits overnight. Misfire happens at initial start up and seems to clear as the vehicle is driven. I believe this condition is related to a known design flaw.
Corrective Action:
Started having repeat misfires on #3 cylinder and high engine temperature warning. The coolant level is low every morning after the vehicle sits overnight. Misfire happens at initial start up and seems to clear as the vehicle is driven. I believe this condition is related to a known design flaw.
Additional Notes:
Started having repeat misfires on #3 cylinder and high engine temperature warning. The coolant level is low every morning after the vehicle sits overnight. Misfire happens at initial start up and seems to clear as the vehicle is driven. I believe this condition is related to a known design flaw.
Mfg Campaign: 11613515
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine misfired, caused coolant leak into the engine causing a faulty engine and white smoke to go out the tail pipes.
Corrective Action:
Engine misfired, caused coolant leak into the engine causing a faulty engine and white smoke to go out the tail pipes.
Additional Notes:
Engine misfired, caused coolant leak into the engine causing a faulty engine and white smoke to go out the tail pipes.
Mfg Campaign: 11613518
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the engine was idling rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the engine was idling rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the engine was idling rough. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11613579
Recall Date: Sep 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were driving, and soon the check engine light came on, And car started overheating, plugged in the scanner and found that cylinder 1 was misfiring, did and oil changed after and found that coolant was mixed in with the oil
Corrective Action:
We were driving, and soon the check engine light came on, And car started overheating, plugged in the scanner and found that cylinder 1 was misfiring, did and oil changed after and found that coolant was mixed in with the oil
Additional Notes:
We were driving, and soon the check engine light came on, And car started overheating, plugged in the scanner and found that cylinder 1 was misfiring, did and oil changed after and found that coolant was mixed in with the oil
Mfg Campaign: 11613241
Recall Date: Sep 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11612985
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the message that the “Engine was overheating - Stop Driving" was displayed. The contact stated that the vehicle lost motive power and decelerated to 5 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the cylinders. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the message that the “Engine was overheating - Stop Driving" was displayed. The contact stated that the vehicle lost motive power and decelerated to 5 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the cylinders. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the message that the “Engine was overheating - Stop Driving" was displayed. The contact stated that the vehicle lost motive power and decelerated to 5 MPH. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and the cylinders. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 140,000.
Mfg Campaign: 11613006
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that after shifting into drive(D) however, the vehicle failed to respond. Additionally, while the transmission was in park(P) or neutral(N), the engine continued to rev high. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that the transmission was faulty. The manufacturer and local dealer were contacted but no assistance was provided. The failure mileage was 75,456.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that after shifting into drive(D) however, the vehicle failed to respond. Additionally, while the transmission was in park(P) or neutral(N), the engine continued to rev high. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that the transmission was faulty. The manufacturer and local dealer were contacted but no assistance was provided. The failure mileage was 75,456.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that after shifting into drive(D) however, the vehicle failed to respond. Additionally, while the transmission was in park(P) or neutral(N), the engine continued to rev high. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that the transmission was faulty. The manufacturer and local dealer were contacted but no assistance was provided. The failure mileage was 75,456.
Mfg Campaign: 11613007
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle over heated on the freeway on my way home. Engine light came on and info display said to stop driving immediately. Also had a loss of power reducing my speed to 25 mph. I pulled to the side of the road and opened hood. There was no coolant in the reservoir. I was able to get a ride to an auto parts store to purchase more collant. Took it to the ford dealer ship and the discovered coolant leaking into cylinder 2 and said a complete engine replacement was required. They quoted me $11,000 to replace. Found many similar issues posted online. Dangers included possible engine fire.
Corrective Action:
Vehicle over heated on the freeway on my way home. Engine light came on and info display said to stop driving immediately. Also had a loss of power reducing my speed to 25 mph. I pulled to the side of the road and opened hood. There was no coolant in the reservoir. I was able to get a ride to an auto parts store to purchase more collant. Took it to the ford dealer ship and the discovered coolant leaking into cylinder 2 and said a complete engine replacement was required. They quoted me $11,000 to replace. Found many similar issues posted online. Dangers included possible engine fire.
Additional Notes:
Vehicle over heated on the freeway on my way home. Engine light came on and info display said to stop driving immediately. Also had a loss of power reducing my speed to 25 mph. I pulled to the side of the road and opened hood. There was no coolant in the reservoir. I was able to get a ride to an auto parts store to purchase more collant. Took it to the ford dealer ship and the discovered coolant leaking into cylinder 2 and said a complete engine replacement was required. They quoted me $11,000 to replace. Found many similar issues posted online. Dangers included possible engine fire.
Mfg Campaign: 11613063
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the radiator started overheating, and the vehicle started to leak coolant. The contact added water into the radiator. The contact stated that the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the radiator started overheating, and the vehicle started to leak coolant. The contact added water into the radiator. The contact stated that the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the radiator started overheating, and the vehicle started to leak coolant. The contact added water into the radiator. The contact stated that the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
Mfg Campaign: 11613140
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the driver’s side brake light accumulated approximately 4 inches of water causing the light to fail to illuminate as needed. The passenger’s side brake light accumulated approximately 1 inch of water but was still able to illuminate as needed. The vehicle had been taken to the dealer where the contact was informed that the lighting assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted; however, the contact was unable to reach a representative. The failure mileage was 115,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the driver’s side brake light accumulated approximately 4 inches of water causing the light to fail to illuminate as needed. The passenger’s side brake light accumulated approximately 1 inch of water but was still able to illuminate as needed. The vehicle had been taken to the dealer where the contact was informed that the lighting assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted; however, the contact was unable to reach a representative. The failure mileage was 115,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the driver’s side brake light accumulated approximately 4 inches of water causing the light to fail to illuminate as needed. The passenger’s side brake light accumulated approximately 1 inch of water but was still able to illuminate as needed. The vehicle had been taken to the dealer where the contact was informed that the lighting assemblies needed to be replaced. The vehicle had not been repaired. The manufacturer was contacted; however, the contact was unable to reach a representative. The failure mileage was 115,000.
Mfg Campaign: 11612772
Recall Date: Sep 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant leaking onto the spark plugs, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for further assistance. The failure mileage was approximately 141,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant leaking onto the spark plugs, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for further assistance. The failure mileage was approximately 141,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant leaking onto the spark plugs, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for further assistance. The failure mileage was approximately 141,000.
Mfg Campaign: 11612787
Recall Date: Sep 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while idling and driving at approximately 30 MPH, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed that the engine was failing and might need to be replaced or repaired. The contact believed that the pistons were dryer than expected. The vehicle had not been repaired. The dealer was contacted, and it was stated there were no recalls but there were several Technical Service Bulletins that might relate to the failure. The dealer referred the contact to the manufacturer to verify if the vehicle was included in and TSB’s. The manufacturer was made aware of the failure and confirmed that the VIN was not included in any recalls or TSB’s. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while idling and driving at approximately 30 MPH, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed that the engine was failing and might need to be replaced or repaired. The contact believed that the pistons were dryer than expected. The vehicle had not been repaired. The dealer was contacted, and it was stated there were no recalls but there were several Technical Service Bulletins that might relate to the failure. The dealer referred the contact to the manufacturer to verify if the vehicle was included in and TSB’s. The manufacturer was made aware of the failure and confirmed that the VIN was not included in any recalls or TSB’s. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while idling and driving at approximately 30 MPH, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic where it was diagnosed that the engine was failing and might need to be replaced or repaired. The contact believed that the pistons were dryer than expected. The vehicle had not been repaired. The dealer was contacted, and it was stated there were no recalls but there were several Technical Service Bulletins that might relate to the failure. The dealer referred the contact to the manufacturer to verify if the vehicle was included in and TSB’s. The manufacturer was made aware of the failure and confirmed that the VIN was not included in any recalls or TSB’s. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 49,000.
Mfg Campaign: 11612828
Recall Date: Sep 5, 2024
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