Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN
Corrective Action:
VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN
Additional Notes:
VEHICLE KEEPS OVERHEATING. WE CONTINUE TO ADD COOLANT. WE'RE ABLE TO ONLY DRIVE A SHORT DISTANCE AT APPROXIMATELY 20 TO 30 MPH AND THE VEHICLE WARNING LIGHTS COME ON AND THE VEHICLE BEGINS TO OVERHEAT AGAIN
Mfg Campaign: 11372769
Recall Date: Nov 2, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.
Corrective Action:
ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.
Additional Notes:
ON 10/27/20, I WAS DRIVING MY 2017 FORD ESCAPE ON THE FREEWAY, WHEN I HEARD WHAT SOUNDED TO ME LIKE A SHOTGUN BLAST. GLASS STARTED RAINING DOWN ON ME AND I LOOKED UP AND FIND MY SUNROOF HAD "EXPLODED". FORTUNATELY, NO GLASS LANDED IN MY EYE OR CUT ME BAD, AND I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY SAFELY WITHOUT CAUSING AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE AND IS A KNOWN PROBLEM WITH FORDS.
Mfg Campaign: 11372364
Recall Date: Oct 30, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED
Corrective Action:
I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED
Additional Notes:
I'M GETTING A GAS SMELL IN MY VEHICLE IT GETTING STRONGER WHEN I TURN ON MY HEATER OR DEFROSTER .WHEN I SHUT MY CAR OFF THERES STILL A GAS SMELL PURCHASED THE CAR IN THE SUMMER SO THERE WAS NO NEED FOR THE HEATER OR DEFROSTER ONCE I STARTED NOTICED IT WHEN COOLER WEATHER STARTED
Mfg Campaign: 11366978
Recall Date: Oct 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT NEEDED TO BE ILLUMINATED BEFORE ANY REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT HE PERSONALLY REPLACED THE FRONT CYLINDER IGNITION COIL AND SPARK PLUGS HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AT START-UP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT COOLANT HAD LEAKED INTO CYLINDER NUMBER 4. THE MECHANIC RECOMMENDED THAT THE SHORT BLOCK BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT NEEDED TO BE ILLUMINATED BEFORE ANY REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT HE PERSONALLY REPLACED THE FRONT CYLINDER IGNITION COIL AND SPARK PLUGS HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AT START-UP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT COOLANT HAD LEAKED INTO CYLINDER NUMBER 4. THE MECHANIC RECOMMENDED THAT THE SHORT BLOCK BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OH 44060) WHERE THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT NEEDED TO BE ILLUMINATED BEFORE ANY REPAIRS WERE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT HE PERSONALLY REPLACED THE FRONT CYLINDER IGNITION COIL AND SPARK PLUGS HOWEVER, THE FAILURE PERSISTED. THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AT START-UP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DISCOVERED THAT COOLANT HAD LEAKED INTO CYLINDER NUMBER 4. THE MECHANIC RECOMMENDED THAT THE SHORT BLOCK BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS THEN TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mfg Campaign: 11366996
Recall Date: Oct 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THIS CAR 1 YEAR AGO WITH 52K MILES ON IT. LAST MONTH THE CHECK ENGINE LIGHT STARTED BLINKING AT 62K MILES. MECHANIC DIAGNOSED IT AS CODE P0302, PISTON #2 COMPRESSION AT 90 PSI, ALL OTHERS PERFORMING AT 190 PSI. HE CONTACTED FORD WHO INFORMED HIM OF TSB PERTAINING TO ENGINE FAILURE. THE LIST OF PARTS REQUIRED FOR REPAIR IS 6 PAGES LONG AND MOST PARTS ARE ON BACK ORDER. I CONTACTED FORD TO REQUEST REIMBURSEMENT FOR WHAT THEY KNOW IS EITHER A FAULTY ENGINE DESIGN OR FAULTY MANUFACTURING BUT THEY REFUSED TO HELP. THEY DID OFFER TO SELL ME AN EXTENDED SERVICE WARRANTY WHICH WOULD NOT COVER THIS REPAIR. THIS IS UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE FOR SELLING WHAT THEY KNOW TO BE A TICKING TIME BOMB.
Corrective Action:
I BOUGHT THIS CAR 1 YEAR AGO WITH 52K MILES ON IT. LAST MONTH THE CHECK ENGINE LIGHT STARTED BLINKING AT 62K MILES. MECHANIC DIAGNOSED IT AS CODE P0302, PISTON #2 COMPRESSION AT 90 PSI, ALL OTHERS PERFORMING AT 190 PSI. HE CONTACTED FORD WHO INFORMED HIM OF TSB PERTAINING TO ENGINE FAILURE. THE LIST OF PARTS REQUIRED FOR REPAIR IS 6 PAGES LONG AND MOST PARTS ARE ON BACK ORDER. I CONTACTED FORD TO REQUEST REIMBURSEMENT FOR WHAT THEY KNOW IS EITHER A FAULTY ENGINE DESIGN OR FAULTY MANUFACTURING BUT THEY REFUSED TO HELP. THEY DID OFFER TO SELL ME AN EXTENDED SERVICE WARRANTY WHICH WOULD NOT COVER THIS REPAIR. THIS IS UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE FOR SELLING WHAT THEY KNOW TO BE A TICKING TIME BOMB.
Additional Notes:
I BOUGHT THIS CAR 1 YEAR AGO WITH 52K MILES ON IT. LAST MONTH THE CHECK ENGINE LIGHT STARTED BLINKING AT 62K MILES. MECHANIC DIAGNOSED IT AS CODE P0302, PISTON #2 COMPRESSION AT 90 PSI, ALL OTHERS PERFORMING AT 190 PSI. HE CONTACTED FORD WHO INFORMED HIM OF TSB PERTAINING TO ENGINE FAILURE. THE LIST OF PARTS REQUIRED FOR REPAIR IS 6 PAGES LONG AND MOST PARTS ARE ON BACK ORDER. I CONTACTED FORD TO REQUEST REIMBURSEMENT FOR WHAT THEY KNOW IS EITHER A FAULTY ENGINE DESIGN OR FAULTY MANUFACTURING BUT THEY REFUSED TO HELP. THEY DID OFFER TO SELL ME AN EXTENDED SERVICE WARRANTY WHICH WOULD NOT COVER THIS REPAIR. THIS IS UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE FOR SELLING WHAT THEY KNOW TO BE A TICKING TIME BOMB.
Mfg Campaign: 11366802
Recall Date: Oct 28, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Corrective Action:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Additional Notes:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Mfg Campaign: 11366350
Recall Date: Oct 26, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Corrective Action:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Additional Notes:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Mfg Campaign: 11366350
Recall Date: Oct 26, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Corrective Action:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Additional Notes:
1. HANDS FREE TAILGATE/TRUNK WILL AUTOMATICALLY SHUT WHEN OBJECTS OR A PERSONS BODY IS PRESENT. FAUB/ KEYS ARE NOT BEING PUSHED BY ACCIDENT, NOR IS THERE ANY MOVEMENT UNDER NUMBER THAT WOULD SENSOR DOOR TO CLOSE. WHEN IT DOES DO THIS, IT TAKES QUITE A WHILE FOR THE SENSOR TO REALIZE THERE IS AN OBJECT THERE AND TAKES SOME TIME TO OPEN AGAIN. 2. WHEN VEHICLE SLIPS ON ICE PATCES OR LARGE PUDDLES OF WATER--- WHEN THE TRACTION LIGHT COMES ON MY DASH BOARD, IT SEEMS TO TRIGGER MY ENTIRE VEHICLE TO SHUT COMPLETELY DOWN. VEHICLE ENGINE SHUTS OFF, STEERING WHEEL LOCKS UP, BRAKES STOP WORKING AND NO ELECTRICAL FROM THAT POINT ON. I HAVE HAD THIS HAPPEN 3 TIMES NOW, WITH THE NEED TO HAVE TO CALL A TOW. FOR BOTH COMPLAINTS, FORD SERVICE SAYS THEY CANNOT FIND ANYTHING WRONG AND CANNOT GET EITHER COMPLAINT TO DUPLICATE. NOTHING HAS BEEN DONE AT THIS POINT BY FORD TO FIX OR COMPENSATE FOR ANY OF THIS.
Mfg Campaign: 11366350
Recall Date: Oct 26, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FORD 2.0L ECOBOOST ENGINE HAS A KNOWN MANUFACTURER DEFECT OF A CYLINDER CRACKING AND COOLANT LEAKING IN. OVER 125 COMPLAINTS ABOUT THIS SAME ISSUE ON CARCOMPLAINTS.COM. THIS ISSUE IS ACKNOWLEDGED BY FORD UNDER TSB 19-2028 BUT FORD DOES NOT ASSIST THE CAR OWNERS IN REPLACING THE ENGINE. THIS ENGINE CRACK OCCURS WITH VERY LOW MILEAGE (50K-60K MILES) WHICH IS HIGHLY UNUSUAL. THIS HAPPENED TO MY VEHICULE AT A STATIONARY STATE. STARTED UP THE ENGINE, GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND THEY SAID I NEEDED TO CHANGE THE ENGINE AND PAY OUT OF POCKET OVER $7,000.00.
Corrective Action:
FORD 2.0L ECOBOOST ENGINE HAS A KNOWN MANUFACTURER DEFECT OF A CYLINDER CRACKING AND COOLANT LEAKING IN. OVER 125 COMPLAINTS ABOUT THIS SAME ISSUE ON CARCOMPLAINTS.COM. THIS ISSUE IS ACKNOWLEDGED BY FORD UNDER TSB 19-2028 BUT FORD DOES NOT ASSIST THE CAR OWNERS IN REPLACING THE ENGINE. THIS ENGINE CRACK OCCURS WITH VERY LOW MILEAGE (50K-60K MILES) WHICH IS HIGHLY UNUSUAL. THIS HAPPENED TO MY VEHICULE AT A STATIONARY STATE. STARTED UP THE ENGINE, GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND THEY SAID I NEEDED TO CHANGE THE ENGINE AND PAY OUT OF POCKET OVER $7,000.00.
Additional Notes:
FORD 2.0L ECOBOOST ENGINE HAS A KNOWN MANUFACTURER DEFECT OF A CYLINDER CRACKING AND COOLANT LEAKING IN. OVER 125 COMPLAINTS ABOUT THIS SAME ISSUE ON CARCOMPLAINTS.COM. THIS ISSUE IS ACKNOWLEDGED BY FORD UNDER TSB 19-2028 BUT FORD DOES NOT ASSIST THE CAR OWNERS IN REPLACING THE ENGINE. THIS ENGINE CRACK OCCURS WITH VERY LOW MILEAGE (50K-60K MILES) WHICH IS HIGHLY UNUSUAL. THIS HAPPENED TO MY VEHICULE AT A STATIONARY STATE. STARTED UP THE ENGINE, GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND THEY SAID I NEEDED TO CHANGE THE ENGINE AND PAY OUT OF POCKET OVER $7,000.00.
Mfg Campaign: 11365856
Recall Date: Oct 22, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THIS VEHICLE IN AUGUST WITH 113,000 MILES ON IT, AND THE DAY AFTER I PICKED IT UP, THE CHECK ENGINE LIGHT CAME ON. AFTER TWO TRIPS TO A FORD DEALER FOR SERVICE OF NEW SPARK PLUGS AND 2 NEW IGNITION COILS TO REMEDY THE PROBLEM, THE CHECK ENGINE LIGHT WAS STILL ON. AFTER DOING AN OVERNIGHT PRESSURE TEST, THEY DISCOVERED COOLANT LEAKING INTO THE CYLINDER WALLS OF THE ENGINE AND THE ENGINE WILL NOW NEED REPLACED! APPARENTLY THIS IS A COMMON PROBLEM WITH FORD ENGINES AND IT NEEDS TO BE RECALLED LIKE THEY HAVE DONE TO OTHERS, BEFORE IT CAUSES A SERIOUS ACCIDENT WHEN IT FREEZES UP!
Corrective Action:
I BOUGHT THIS VEHICLE IN AUGUST WITH 113,000 MILES ON IT, AND THE DAY AFTER I PICKED IT UP, THE CHECK ENGINE LIGHT CAME ON. AFTER TWO TRIPS TO A FORD DEALER FOR SERVICE OF NEW SPARK PLUGS AND 2 NEW IGNITION COILS TO REMEDY THE PROBLEM, THE CHECK ENGINE LIGHT WAS STILL ON. AFTER DOING AN OVERNIGHT PRESSURE TEST, THEY DISCOVERED COOLANT LEAKING INTO THE CYLINDER WALLS OF THE ENGINE AND THE ENGINE WILL NOW NEED REPLACED! APPARENTLY THIS IS A COMMON PROBLEM WITH FORD ENGINES AND IT NEEDS TO BE RECALLED LIKE THEY HAVE DONE TO OTHERS, BEFORE IT CAUSES A SERIOUS ACCIDENT WHEN IT FREEZES UP!
Additional Notes:
I BOUGHT THIS VEHICLE IN AUGUST WITH 113,000 MILES ON IT, AND THE DAY AFTER I PICKED IT UP, THE CHECK ENGINE LIGHT CAME ON. AFTER TWO TRIPS TO A FORD DEALER FOR SERVICE OF NEW SPARK PLUGS AND 2 NEW IGNITION COILS TO REMEDY THE PROBLEM, THE CHECK ENGINE LIGHT WAS STILL ON. AFTER DOING AN OVERNIGHT PRESSURE TEST, THEY DISCOVERED COOLANT LEAKING INTO THE CYLINDER WALLS OF THE ENGINE AND THE ENGINE WILL NOW NEED REPLACED! APPARENTLY THIS IS A COMMON PROBLEM WITH FORD ENGINES AND IT NEEDS TO BE RECALLED LIKE THEY HAVE DONE TO OTHERS, BEFORE IT CAUSES A SERIOUS ACCIDENT WHEN IT FREEZES UP!
Mfg Campaign: 11365238
Recall Date: Oct 19, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US
Corrective Action:
MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US
Additional Notes:
MY SON WAS INVOLVED IN A SERIOUS ACCIDENT. HE HIT A STONE WALL APPROXIMATELY FIVE FOOT TALL AT 30-40MPH. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. HIS VEHICLE HIT THE WALL IN THE SAME APPROXIMATE SPOT THAT THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY TEST (CENT1622) HIT THE TEST WALL. IN THEIR TEST THE SIDE AIR BAG CURTAINS WENT OFF. IN MY SONS ACCIDENT PER THE VIDEOS, RELATED SPEED AND LOCATION OF IMPACT. THE AIR BAG CURTAINS SHOULD HAVE GONE OFF WHICH WOULD HAVE SAVED HIM FROM A LIFETIME DISABILITY. BECAUSE OF THE LIMITED SPACE I CAN NOT LOAD MORE PICTURES OR VIDEOS OF THE TEST VEHICLES. THIS IS ONE LINK TO A TEST CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NZ_RHEJN3US
Mfg Campaign: 11365043
Recall Date: Oct 18, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.
Corrective Action:
MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.
Additional Notes:
MY CAR RUNNING NORMAL UP TO YESTERDAY, I WENT TO WHOLE FOODS AND WHEN I WAS GOING TO TURN IT ON THE CAR COMPLETELY OUT OF POWER (BATTERY) I WENT TO AUTOZONE AND THE BATTERY AND ALTERNATOR ARE GOOD. TODAY I WENT TO BOUNTIFUL AND AGAIN AFTER BEING RUNNING GOOD THE CAR DIDN'T START, I TOOK THE CAR WITH A TOW TRUCK TO A MECHANIC SHOP AND THE MECHANIC CHECK IT AND THE MECHANIC SAID THAT I DIDN'T FIND ANY PROBLEMS.
Mfg Campaign: 11364668
Recall Date: Oct 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY TRUCK GOT HOT AND HAD WATER AND NOW THEY TELL ME THAT THE WATER IS PASSING TO THE ENGINE PISTONS AND IT ONLY HAS 72 THOUSAND MILES AND I HAVE LOOKED ON THE INTERNET FOR ARTICLES THAT SAY THEY ARE FORD ENGINE FAILURES
Corrective Action:
MY TRUCK GOT HOT AND HAD WATER AND NOW THEY TELL ME THAT THE WATER IS PASSING TO THE ENGINE PISTONS AND IT ONLY HAS 72 THOUSAND MILES AND I HAVE LOOKED ON THE INTERNET FOR ARTICLES THAT SAY THEY ARE FORD ENGINE FAILURES
Additional Notes:
MY TRUCK GOT HOT AND HAD WATER AND NOW THEY TELL ME THAT THE WATER IS PASSING TO THE ENGINE PISTONS AND IT ONLY HAS 72 THOUSAND MILES AND I HAVE LOOKED ON THE INTERNET FOR ARTICLES THAT SAY THEY ARE FORD ENGINE FAILURES
Mfg Campaign: 11363936
Recall Date: Oct 12, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL. CONSUMER STATED THAT WHEN THE LIGHTS ON THE INSTRUMENT PANEL ARE ILLUMINATED THEY ARE A DISTRACTION. *LD THE CONSUMER STATED THE EMERGENCY BRAKE AND 4X4 DISENGAGED WERE ILLUMINATED. THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT COULD INVESTIGATE THE ISSUE. *JS
Corrective Action:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL. CONSUMER STATED THAT WHEN THE LIGHTS ON THE INSTRUMENT PANEL ARE ILLUMINATED THEY ARE A DISTRACTION. *LD THE CONSUMER STATED THE EMERGENCY BRAKE AND 4X4 DISENGAGED WERE ILLUMINATED. THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT COULD INVESTIGATE THE ISSUE. *JS
Additional Notes:
2017 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INSTRUMENT PANEL. CONSUMER STATED THAT WHEN THE LIGHTS ON THE INSTRUMENT PANEL ARE ILLUMINATED THEY ARE A DISTRACTION. *LD THE CONSUMER STATED THE EMERGENCY BRAKE AND 4X4 DISENGAGED WERE ILLUMINATED. THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT COULD INVESTIGATE THE ISSUE. *JS
Mfg Campaign: 11361819
Recall Date: Oct 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
APROXIMATLY 3 WEEKS AGO A WARNING SIGNAL CAME UP SHOWING THAT I NEEDED TO GET TO A SAFE AREA AND STOP THE ENGINE, IT SHOWED THE TEMP WAS ALL THE WAY UP TO HOT. I LET IT SIT FOR ABOUT 3 HOURS AND THEN ADDED SOME WATER IN THE RESOVOIR AND IT RAN OK FOR ABOUT 10 DAYS AND THEN IT DID IT AGAIN, SAME THING NO WATER IN RESOVOIR. I TOOK IT TO A GARAGE AND THEY COULD NOT FIND A LEAK, BUT THE MECHANIC THERE WAS DEFINITLY A LEAK. THEN I HAD SOMEONE ELSE CHECK IT AND HE THOUGHT IT WAS A CRACKED HEAD GASKET. HE THEN WENT ONLINE AND FOUND OUT THERE IS ISSUES WITH THIS YEAR AND MAKE AND MODEL WITH IT OVERHEATING. I AM STILL HAVING ISSUES WITH IT GETTING HOT, I KEEP A GALLON JUG OF WATER IN CAR AT ALL TIMES.
Corrective Action:
APROXIMATLY 3 WEEKS AGO A WARNING SIGNAL CAME UP SHOWING THAT I NEEDED TO GET TO A SAFE AREA AND STOP THE ENGINE, IT SHOWED THE TEMP WAS ALL THE WAY UP TO HOT. I LET IT SIT FOR ABOUT 3 HOURS AND THEN ADDED SOME WATER IN THE RESOVOIR AND IT RAN OK FOR ABOUT 10 DAYS AND THEN IT DID IT AGAIN, SAME THING NO WATER IN RESOVOIR. I TOOK IT TO A GARAGE AND THEY COULD NOT FIND A LEAK, BUT THE MECHANIC THERE WAS DEFINITLY A LEAK. THEN I HAD SOMEONE ELSE CHECK IT AND HE THOUGHT IT WAS A CRACKED HEAD GASKET. HE THEN WENT ONLINE AND FOUND OUT THERE IS ISSUES WITH THIS YEAR AND MAKE AND MODEL WITH IT OVERHEATING. I AM STILL HAVING ISSUES WITH IT GETTING HOT, I KEEP A GALLON JUG OF WATER IN CAR AT ALL TIMES.
Additional Notes:
APROXIMATLY 3 WEEKS AGO A WARNING SIGNAL CAME UP SHOWING THAT I NEEDED TO GET TO A SAFE AREA AND STOP THE ENGINE, IT SHOWED THE TEMP WAS ALL THE WAY UP TO HOT. I LET IT SIT FOR ABOUT 3 HOURS AND THEN ADDED SOME WATER IN THE RESOVOIR AND IT RAN OK FOR ABOUT 10 DAYS AND THEN IT DID IT AGAIN, SAME THING NO WATER IN RESOVOIR. I TOOK IT TO A GARAGE AND THEY COULD NOT FIND A LEAK, BUT THE MECHANIC THERE WAS DEFINITLY A LEAK. THEN I HAD SOMEONE ELSE CHECK IT AND HE THOUGHT IT WAS A CRACKED HEAD GASKET. HE THEN WENT ONLINE AND FOUND OUT THERE IS ISSUES WITH THIS YEAR AND MAKE AND MODEL WITH IT OVERHEATING. I AM STILL HAVING ISSUES WITH IT GETTING HOT, I KEEP A GALLON JUG OF WATER IN CAR AT ALL TIMES.
Mfg Campaign: 11362748
Recall Date: Oct 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Corrective Action:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Additional Notes:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Mfg Campaign: 11362613
Recall Date: Oct 4, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Corrective Action:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Additional Notes:
AUGUST 2020 I WAS TOLD MY RADIATOR HOSE CAME OFF. $500 TO PUT BACK ON, 3 DAYS LATER HAD TO REPLACE THE LAINSCOTT TURBO CYLENOID $1700, 2 DAYS LATER CRACKED FLEX PLATE, UNKNOWN AMOUNT $ DUE TO POWERTRAIN WARRANTY COVERAGE. 2 WEEKS LATER TOLD OIL IS LEAKING INTO VALVE COVERS. AS OF TODAY OCT. 3, 2020 FOR THE LAST 2 WEEKS POWERTRAIN AWD MALFUNCTION COULD NOT GET AN APPT AT FORD UNTIL OCT 6. LAST SAT ENGINE FAILURE NO RADIATOR FLUID. THERE IS MAJOR MALFUNCTIONING OF THIS CAR DUE TO HURRICANE SALLY WE LOST A BRIDGE HERE I NOW HAVE TO DRIVE I10 IN MAJOR TRAFFIC AND I AM AFRAID FOR MY SAFETY
Mfg Campaign: 11362613
Recall Date: Oct 4, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.
Corrective Action:
LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.
Additional Notes:
LIFT GATE KEEPS OPENING. IT IS CLOSED BUT SHOWS OPEN AND OPENS WHEN DRIVING. IN MOTION SITTING STILL. NONSTOP. EVERY SINCE PURCHASE.
Mfg Campaign: 11362655
Recall Date: Oct 4, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE THIS IS A KNOWN PROBLEM WITH THIS MODEL DATING BACK TO 2013 AND THE MANUFACTURER WILL NOT ADDRESS THE DEFECT. I HAD THIS PROBLEM WITH MY PREVIOUS 2014 EXACT MODEL AND HAD TO REPLACE THE REAR BRAKES AT MY EXSPENCE EVEN THOUGH IT TO WAS UNDER FACTORY WARRANTY.
Corrective Action:
REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE THIS IS A KNOWN PROBLEM WITH THIS MODEL DATING BACK TO 2013 AND THE MANUFACTURER WILL NOT ADDRESS THE DEFECT. I HAD THIS PROBLEM WITH MY PREVIOUS 2014 EXACT MODEL AND HAD TO REPLACE THE REAR BRAKES AT MY EXSPENCE EVEN THOUGH IT TO WAS UNDER FACTORY WARRANTY.
Additional Notes:
REAR BRAKE ROTORS ARE RUSTED AND HAVE DEEP GROOVES WITH OBVIOUS BRAKE PAD WEAR TO THE POINT OF BEING UNSAFE. THIS VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP FOR THIS ISSUE ONLY TO BE TOLD THIS IS NORMAL. HAVE BEEN TOLD BY THE DEALERSHIP EMPLOYEE THIS IS A KNOWN PROBLEM WITH THIS MODEL DATING BACK TO 2013 AND THE MANUFACTURER WILL NOT ADDRESS THE DEFECT. I HAD THIS PROBLEM WITH MY PREVIOUS 2014 EXACT MODEL AND HAD TO REPLACE THE REAR BRAKES AT MY EXSPENCE EVEN THOUGH IT TO WAS UNDER FACTORY WARRANTY.
Mfg Campaign: 11362171
Recall Date: Oct 1, 2020
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT
Corrective Action:
THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT
Additional Notes:
THE BACKUP CAMERA WILL OCCASIONALLY GO DARK OR BLACK AND WHITE. I HAVE TRIED TO REPLICATE THE ISSUE. HOWEVER, IT HAPPENS RANDOMLY. IT IS CLEAN AND FREE OF WATER AND DIRT
Mfg Campaign: 11361974
Recall Date: Sep 30, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury