Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEAKED INTO THE ENGINE. CAR WILL NOT OPERATE. OIL IS FROTHY/MILKY
Corrective Action:
COOLANT LEAKED INTO THE ENGINE. CAR WILL NOT OPERATE. OIL IS FROTHY/MILKY
Additional Notes:
COOLANT LEAKED INTO THE ENGINE. CAR WILL NOT OPERATE. OIL IS FROTHY/MILKY
Mfg Campaign: 11343734
Recall Date: Aug 6, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY
Corrective Action:
WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY
Additional Notes:
WHILE ON THE HIGHWAY I GOT A WARNING STEERING LOSS PULL OVER SAFELY. THE STEERING WHEEL WAS STIFF. I HARDLY COULD MOVE THE WHEEL. IT TOOK ALL 200 POUNDS FOR ME TO PULL OVER SAFELY
Mfg Campaign: 11343561
Recall Date: Aug 5, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES
Corrective Action:
THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES
Additional Notes:
THE SUV WAS STRUCK FROM THE REAR AT HIGHWAY SPEED (65 MPH) BY A TOW TRUCK AND FORCED HEAD ON INTO THE GUARD RAIL. THE CAR IS A TOTAL LOSS WITH DAMAGE TO THE FRONT, REAR AND ALL CORNERS. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TREATED AND RELEASED FOR NON-LIFE THREATENING INJURIES AND CONTINUES TO BE TREATED FOR THE SAME INJURIES
Mfg Campaign: 11342918
Recall Date: Aug 3, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Mfg Campaign: 11342515
Recall Date: Jul 31, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A PARKING POLE. AS A RESULT, THE POLE DETACHED, MOVED 11 MILLIMETERS AND FELL ON TOP OF ANOTHER VEHICLE THAT WAS PARKED. DURING THE INCIDENT THE AIR BAG DID NOT DEPLOY. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 36,000.
Mfg Campaign: 11342515
Recall Date: Jul 31, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11342573
Recall Date: Jul 31, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER TO BUMPER WARRANTY BUT WAS 321 MILES OVER THE 36,000 MILEAGE LIMIT. WHEN AN APPOINTMENT WAS BEING MADE FOR THE $1,900 REPAIR, I WAS ADVISED BY A FORD SERVICE ASSOCIATE THAT THE ASSEMBLIES WERE BACK-ORDERED TO AT LEAST THE END OF AUGUST (45 DAYS). SEEMS THAT MANY OTHERS ARE HAVING THE SAME SAFETY ISSUES WITH THIS PART.
Corrective Action:
DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER TO BUMPER WARRANTY BUT WAS 321 MILES OVER THE 36,000 MILEAGE LIMIT. WHEN AN APPOINTMENT WAS BEING MADE FOR THE $1,900 REPAIR, I WAS ADVISED BY A FORD SERVICE ASSOCIATE THAT THE ASSEMBLIES WERE BACK-ORDERED TO AT LEAST THE END OF AUGUST (45 DAYS). SEEMS THAT MANY OTHERS ARE HAVING THE SAME SAFETY ISSUES WITH THIS PART.
Additional Notes:
DURING THE ANNUAL MAINE STATE VEHICLE INSPECTION, THE 2017 FORD ESCAPE SE FAILED DUE TO A SAFETY ISSUE. THE FAILURE WAS IN RELATION TO BAD REAR LATERAL LINKS LEFT AND RIGHT REAR KNUCKLE AND HUB ASSEMBLY BUSHINGS. THE VEHICLE WAS WITHIN THE THREE-YEAR BUMPER TO BUMPER WARRANTY BUT WAS 321 MILES OVER THE 36,000 MILEAGE LIMIT. WHEN AN APPOINTMENT WAS BEING MADE FOR THE $1,900 REPAIR, I WAS ADVISED BY A FORD SERVICE ASSOCIATE THAT THE ASSEMBLIES WERE BACK-ORDERED TO AT LEAST THE END OF AUGUST (45 DAYS). SEEMS THAT MANY OTHERS ARE HAVING THE SAME SAFETY ISSUES WITH THIS PART.
Mfg Campaign: 11341127
Recall Date: Jul 23, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR IS DEEMED UNDRIVABLE TO THE ENGINE NO LOGER WORKING. THE ENGINE NEEDS TO BE REPLACED.
Corrective Action:
THE CAR IS DEEMED UNDRIVABLE TO THE ENGINE NO LOGER WORKING. THE ENGINE NEEDS TO BE REPLACED.
Additional Notes:
THE CAR IS DEEMED UNDRIVABLE TO THE ENGINE NO LOGER WORKING. THE ENGINE NEEDS TO BE REPLACED.
Mfg Campaign: 11339689
Recall Date: Jul 16, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000
Corrective Action:
ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000
Additional Notes:
ERRPR CODE P051B CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PREFORMANCE. AT ONLY 37000 MILES WARRANTY UP 36000
Mfg Campaign: 11338910
Recall Date: Jul 12, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Corrective Action:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Additional Notes:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Mfg Campaign: 11338726
Recall Date: Jul 11, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Corrective Action:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Additional Notes:
AT 50000 MILES MY CHECK ENGINE LIGHT STARTED COMING ON, MY VEHICLE WAS DRIVING ROUGH AND JOLTING AND I WOULD RANDOMLY LOOSE COOLANT WITHOUT ANY EXTERIOR LEAK WHICH OF COURSE THEN MY VEHICLE WOULD START TO OVERHEAT SO I TOOK IT IN. LUCKILY BARELY BEING WITHIN WARRANTY COME TO FIND OUT IT WAS A DEFECT I HAD A CRACKED ENGINE BLOCK, SO MY ENTIRE ENGINE HAS TO BE REPLACED. ONE MONTH LATER I FINALLY GET MY CAR BACK TO FIND WHILE DRIVING IT HOME WAS EXTREMELY LOUD HAD NO POWER TO ACCELERATE WHICH WOULD SHOOT UP THE RPMS. FORD DISMISSED IT AS A SIMPLE FIX AND AFTER THEY RETURNED MY CAR IN LESS THEN 1 DAY THIS WAS YESTERDAY, TODAY I GO TO DRIVE IT TO NOW HAVE AN ERROR MESSAGE DISPLAYING: TRANSMISSION FAULT SERVICE NOW. THEY OF COURSE ARNT OPEN ON THE WEEKENDS AND LUCKILY I WASN'T STRANDED YET BUT THIS STILL MEANS I HAVE TO WAIT UNTIL MONDAY. THIS HAS ALL GONE ON WITHIN THE PAST WEEK AND THE ONLY THING THEY ARE DOING SO FAR IS GIVING THE REPAIR A 2 YEAR WARRANTY. GOOGLING THIS ISSUE UNFORTUNATELY AFTER EXPERIENCING THIS PERSONALLY THIS SEEMS TO BE COMMON WITH THESE VEHICLES.
Mfg Campaign: 11338726
Recall Date: Jul 11, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.
Corrective Action:
THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.
Additional Notes:
THE CHECK ENGINE LIGHT CAME ON IN OUR 2017 FORD ESCAPE WITH 76,000 MILES ON IT WHILE DRIVING ON OUR CITY STREETS. WE PROMPTLY TOOK IT INTO OUR LOCAL FORD DEALERSHIP TO HAVE LOOKED AT. THEY THEN INFORMED US IT NEEDED A NEW ENGINE BECAUSE OF COOLANT LEAKING. THEY SAID THIS HAS BEEN A KNOWN PROBLEM WITH CERTAIN FORD ENGINES AND WAS RECALLED IN DIFFERENT YEARS BUT NOT THE 2017. I WAS TOLD TO CALL FORD AND EXPLAIN THE SITUATION, WHICH I DID, ONLY TO BE BRUSHED OFF AND TOLD THERE IS NOTHING THEY ARE GOING TO DO ABOUT IT. THE MECHANIC SAID IF WE WERE TO KEEP DRIVING IT THE ENGINE WOULD EVENTUALLY JUST DIE WHILE DRIVING OR POSSIBLY EVEN CATCH FIRE. I BELIEVE FORD HAS A DUTY TO RECALL THE ENGINE IN THESE OTHER YEAR CARS BECAUSE IT IS THE SAME ISSUE THAT WAS RECALLED IN THE EARLIER YEAR CARS. THEY ARE KNOWINGLY PUTTING PEOPLE IN UNSAFE VEHICLES.
Mfg Campaign: 11338118
Recall Date: Jul 8, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Mfg Campaign: 11337835
Recall Date: Jul 7, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER GRAND-DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SPUTTERED AND DECELERATED TO 8 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO ERASED SEVERAL UNKNOWN DIAGNOSTIC TROUBLE CODES. THE VEHICLE OPERATED AS DESIGNED AFTER THE CODES WERE ERASED. THE CONTACT WAS INFORMED THAT ERASING THE CODES WOULD NOT PREVENT THE FAILURE FROM RECURRING. ZECK FORD (4501 S 4TH ST, LEAVENWORTH, KS 66048, (913) 727-1650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 64,000.
Mfg Campaign: 11337835
Recall Date: Jul 7, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT TURNED ON AFTER STARTING THE VEHICLE AND TRAVELING ~35 MPH IN CITY. VEHICLE WAS TAKEN TO LOCAL FORD DEALER WHERE IT WAS DISCOVERED COOLANT WAS LEAKING INTO THE ENGINE. WAS INFORMED THE SHORT BLOCK NEEDED TO BE REPLACED AT MINIMUM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR/MODEL BASED ON OTHER REPORTS LISTED ON NHTSA. *TR
Corrective Action:
CHECK ENGINE LIGHT TURNED ON AFTER STARTING THE VEHICLE AND TRAVELING ~35 MPH IN CITY. VEHICLE WAS TAKEN TO LOCAL FORD DEALER WHERE IT WAS DISCOVERED COOLANT WAS LEAKING INTO THE ENGINE. WAS INFORMED THE SHORT BLOCK NEEDED TO BE REPLACED AT MINIMUM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR/MODEL BASED ON OTHER REPORTS LISTED ON NHTSA. *TR
Additional Notes:
CHECK ENGINE LIGHT TURNED ON AFTER STARTING THE VEHICLE AND TRAVELING ~35 MPH IN CITY. VEHICLE WAS TAKEN TO LOCAL FORD DEALER WHERE IT WAS DISCOVERED COOLANT WAS LEAKING INTO THE ENGINE. WAS INFORMED THE SHORT BLOCK NEEDED TO BE REPLACED AT MINIMUM. THIS SEEMS TO BE A COMMON ISSUE WITH THIS YEAR/MODEL BASED ON OTHER REPORTS LISTED ON NHTSA. *TR
Mfg Campaign: 11331866
Recall Date: Jul 1, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO CUSTOMER SATISFACTION CAMPAIGN NUMBER: 19B37 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ED SHULTS FORD (2258 WASHINGTON ST, JAMESTOWN, NY 14701) WHERE THE RECALL WAS PERFORMED. A MONTH AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE MISFIRE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT A COOLANT LEAK HAD CAUSED COOLANT TO SPILL ONTO THE SPARK PLUGS AND ALSO INTO THE ENGINE CYLINDER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A SPARK PLUG REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,918.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO CUSTOMER SATISFACTION CAMPAIGN NUMBER: 19B37 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ED SHULTS FORD (2258 WASHINGTON ST, JAMESTOWN, NY 14701) WHERE THE RECALL WAS PERFORMED. A MONTH AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE MISFIRE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT A COOLANT LEAK HAD CAUSED COOLANT TO SPILL ONTO THE SPARK PLUGS AND ALSO INTO THE ENGINE CYLINDER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A SPARK PLUG REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,918.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS SUBJECTED TO CUSTOMER SATISFACTION CAMPAIGN NUMBER: 19B37 (POWER TRAIN). THE VEHICLE WAS TAKEN TO ED SHULTS FORD (2258 WASHINGTON ST, JAMESTOWN, NY 14701) WHERE THE RECALL WAS PERFORMED. A MONTH AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE MISFIRE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT A COOLANT LEAK HAD CAUSED COOLANT TO SPILL ONTO THE SPARK PLUGS AND ALSO INTO THE ENGINE CYLINDER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE A SPARK PLUG REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,918.
Mfg Campaign: 11331514
Recall Date: Jun 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT APPEARED. TOOK TO A ASE TECH WHO TOLD ME IT LOOKS LIKE COOLANT LEAKED INTO CYLINDER BLOCK, INSTRUCTED ME TO TAKE TO DEALERSHIP. DEALERSHIP CONFIRMED ON 6/18 THAT ENGINE NEEDS REPLACEMENT FROM DAMAGE. FOUND ON FORD WEBSITE THAT SOFTWARE UPDATE NEEDED FOR MY VEHICLE OR WILL CAUSE COOLANT TO INTRUDE INTO ENGINE BORE WHICH CAN LEAD TO ENGINE DAMAGE. CONTACTED FORD AND THEY WILL NOT COMPENSATE OR HELP WITH ANY OF THE COST OF REPAIRS BECAUSE IS PAST WARRANTY. AGAIN 6/26 RECEIVED A NOTICE TO UPDATE SOFTWARE TO PREVENT DAMAGE BUT THIS HAS ALREADY HAPPENED TO ME. TOTAL COST OF REPAIRS ARE $5335 OUT OF POCKET.
Corrective Action:
CHECK ENGINE LIGHT APPEARED. TOOK TO A ASE TECH WHO TOLD ME IT LOOKS LIKE COOLANT LEAKED INTO CYLINDER BLOCK, INSTRUCTED ME TO TAKE TO DEALERSHIP. DEALERSHIP CONFIRMED ON 6/18 THAT ENGINE NEEDS REPLACEMENT FROM DAMAGE. FOUND ON FORD WEBSITE THAT SOFTWARE UPDATE NEEDED FOR MY VEHICLE OR WILL CAUSE COOLANT TO INTRUDE INTO ENGINE BORE WHICH CAN LEAD TO ENGINE DAMAGE. CONTACTED FORD AND THEY WILL NOT COMPENSATE OR HELP WITH ANY OF THE COST OF REPAIRS BECAUSE IS PAST WARRANTY. AGAIN 6/26 RECEIVED A NOTICE TO UPDATE SOFTWARE TO PREVENT DAMAGE BUT THIS HAS ALREADY HAPPENED TO ME. TOTAL COST OF REPAIRS ARE $5335 OUT OF POCKET.
Additional Notes:
CHECK ENGINE LIGHT APPEARED. TOOK TO A ASE TECH WHO TOLD ME IT LOOKS LIKE COOLANT LEAKED INTO CYLINDER BLOCK, INSTRUCTED ME TO TAKE TO DEALERSHIP. DEALERSHIP CONFIRMED ON 6/18 THAT ENGINE NEEDS REPLACEMENT FROM DAMAGE. FOUND ON FORD WEBSITE THAT SOFTWARE UPDATE NEEDED FOR MY VEHICLE OR WILL CAUSE COOLANT TO INTRUDE INTO ENGINE BORE WHICH CAN LEAD TO ENGINE DAMAGE. CONTACTED FORD AND THEY WILL NOT COMPENSATE OR HELP WITH ANY OF THE COST OF REPAIRS BECAUSE IS PAST WARRANTY. AGAIN 6/26 RECEIVED A NOTICE TO UPDATE SOFTWARE TO PREVENT DAMAGE BUT THIS HAS ALREADY HAPPENED TO ME. TOTAL COST OF REPAIRS ARE $5335 OUT OF POCKET.
Mfg Campaign: 11331590
Recall Date: Jun 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THIS ISSUE OCCURRED WHILE PARKED IN THE DRIVEWAY. CRANKED THE CAR AS NORMAL AND THE CAR STARTED SHAKING AND SHUDDERING AT IDLE, REVVED THE ENGINE A FEW TIMES AND IDLE BECAME NORMAL. AFTER DRIVING OFF THE CHECK ENGINE LIGHT CAME ON AFTER ABOUT A MILE OF DRIVING AND FOR ABOUT 12HRS. EACH TIME THE CAR WAS CRANKED THE CHECK ENGINE LIGHT CAME ON, BUT AFTER ABOUT A 12 HR. PERIOD IT DID NOT COME BACK ON. SINCE THIS OCCURRED ON 06/04/20 EVERY TIME THE ENGINE WAS CRANKED FOR THE FIRST TIME IN THE MORNING OR AFTER IT HAS BEEN PARKED FOR SEVERAL HOURS AND THEN CRANKED BACK UP...THE SHUDDERING AND SHAKING OCCURRED EACH TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME BACK ON. I MADE AN APPOINTMENT WITH THE FORD DEALER I PURCHASED THE ESCAPE FROM FOR 10AM ON 06/15/2020. AFTER AN HOUR AND A HALF WAIT THE SERVICE TECH INFORMED ME THAT THE ENGINE BLOCK (AND AN ADDITIONAL 4 PAGES OF PARTS) WERE GOING TO HAVE TO BE REPLACED. HE ALSO SAID SOME OF THESE PARTS ARE LIKELY TO BE BACK ORDERED BECAUSE OF THE HIGH INCIDENCES OF THIS ISSUE/PROBLEM. HE STATED THAT ONE SIDE OF THE ENGINE BLOCK WAS COOLING OFF FASTER THAN THE OTHER WHICH CAUSED THE ALUMINUM ENGINE BLOCK TO WARP AND IT IS ALLOWING COOLANT TO LEAK INTO THE CYLINDER TUBES THAT WILL EVENTUALLY CAUSE ENGINE FAILURE. WITH ONLY 27,381 MILES ON IT THESE REPAIRS ARE COVERED UNDER WARRANTY, BUT I'M WORRIED ABOUT THE RELIABILITY IN THE FUTURE AFTER WHAT'S BASICALLY AN ENGINE REBUILD. WHAT MAKES ME ANGRY IS AFTER JUST A LITTLE RESEARCH I FIND THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR YEARS, BUT HAS FAILED TO ISSUE A RECALL OR AT THE VERY LEAST INFORM CURRENT OWNERS THAT THERE IS POTENTIALLY A SEVERE FLAW IN THEIR ENGINE DESIGN. *TR
Corrective Action:
THIS ISSUE OCCURRED WHILE PARKED IN THE DRIVEWAY. CRANKED THE CAR AS NORMAL AND THE CAR STARTED SHAKING AND SHUDDERING AT IDLE, REVVED THE ENGINE A FEW TIMES AND IDLE BECAME NORMAL. AFTER DRIVING OFF THE CHECK ENGINE LIGHT CAME ON AFTER ABOUT A MILE OF DRIVING AND FOR ABOUT 12HRS. EACH TIME THE CAR WAS CRANKED THE CHECK ENGINE LIGHT CAME ON, BUT AFTER ABOUT A 12 HR. PERIOD IT DID NOT COME BACK ON. SINCE THIS OCCURRED ON 06/04/20 EVERY TIME THE ENGINE WAS CRANKED FOR THE FIRST TIME IN THE MORNING OR AFTER IT HAS BEEN PARKED FOR SEVERAL HOURS AND THEN CRANKED BACK UP...THE SHUDDERING AND SHAKING OCCURRED EACH TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME BACK ON. I MADE AN APPOINTMENT WITH THE FORD DEALER I PURCHASED THE ESCAPE FROM FOR 10AM ON 06/15/2020. AFTER AN HOUR AND A HALF WAIT THE SERVICE TECH INFORMED ME THAT THE ENGINE BLOCK (AND AN ADDITIONAL 4 PAGES OF PARTS) WERE GOING TO HAVE TO BE REPLACED. HE ALSO SAID SOME OF THESE PARTS ARE LIKELY TO BE BACK ORDERED BECAUSE OF THE HIGH INCIDENCES OF THIS ISSUE/PROBLEM. HE STATED THAT ONE SIDE OF THE ENGINE BLOCK WAS COOLING OFF FASTER THAN THE OTHER WHICH CAUSED THE ALUMINUM ENGINE BLOCK TO WARP AND IT IS ALLOWING COOLANT TO LEAK INTO THE CYLINDER TUBES THAT WILL EVENTUALLY CAUSE ENGINE FAILURE. WITH ONLY 27,381 MILES ON IT THESE REPAIRS ARE COVERED UNDER WARRANTY, BUT I'M WORRIED ABOUT THE RELIABILITY IN THE FUTURE AFTER WHAT'S BASICALLY AN ENGINE REBUILD. WHAT MAKES ME ANGRY IS AFTER JUST A LITTLE RESEARCH I FIND THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR YEARS, BUT HAS FAILED TO ISSUE A RECALL OR AT THE VERY LEAST INFORM CURRENT OWNERS THAT THERE IS POTENTIALLY A SEVERE FLAW IN THEIR ENGINE DESIGN. *TR
Additional Notes:
THIS ISSUE OCCURRED WHILE PARKED IN THE DRIVEWAY. CRANKED THE CAR AS NORMAL AND THE CAR STARTED SHAKING AND SHUDDERING AT IDLE, REVVED THE ENGINE A FEW TIMES AND IDLE BECAME NORMAL. AFTER DRIVING OFF THE CHECK ENGINE LIGHT CAME ON AFTER ABOUT A MILE OF DRIVING AND FOR ABOUT 12HRS. EACH TIME THE CAR WAS CRANKED THE CHECK ENGINE LIGHT CAME ON, BUT AFTER ABOUT A 12 HR. PERIOD IT DID NOT COME BACK ON. SINCE THIS OCCURRED ON 06/04/20 EVERY TIME THE ENGINE WAS CRANKED FOR THE FIRST TIME IN THE MORNING OR AFTER IT HAS BEEN PARKED FOR SEVERAL HOURS AND THEN CRANKED BACK UP...THE SHUDDERING AND SHAKING OCCURRED EACH TIME, BUT THE CHECK ENGINE LIGHT HAS NOT COME BACK ON. I MADE AN APPOINTMENT WITH THE FORD DEALER I PURCHASED THE ESCAPE FROM FOR 10AM ON 06/15/2020. AFTER AN HOUR AND A HALF WAIT THE SERVICE TECH INFORMED ME THAT THE ENGINE BLOCK (AND AN ADDITIONAL 4 PAGES OF PARTS) WERE GOING TO HAVE TO BE REPLACED. HE ALSO SAID SOME OF THESE PARTS ARE LIKELY TO BE BACK ORDERED BECAUSE OF THE HIGH INCIDENCES OF THIS ISSUE/PROBLEM. HE STATED THAT ONE SIDE OF THE ENGINE BLOCK WAS COOLING OFF FASTER THAN THE OTHER WHICH CAUSED THE ALUMINUM ENGINE BLOCK TO WARP AND IT IS ALLOWING COOLANT TO LEAK INTO THE CYLINDER TUBES THAT WILL EVENTUALLY CAUSE ENGINE FAILURE. WITH ONLY 27,381 MILES ON IT THESE REPAIRS ARE COVERED UNDER WARRANTY, BUT I'M WORRIED ABOUT THE RELIABILITY IN THE FUTURE AFTER WHAT'S BASICALLY AN ENGINE REBUILD. WHAT MAKES ME ANGRY IS AFTER JUST A LITTLE RESEARCH I FIND THAT FORD HAS KNOWN ABOUT THIS ISSUE FOR YEARS, BUT HAS FAILED TO ISSUE A RECALL OR AT THE VERY LEAST INFORM CURRENT OWNERS THAT THERE IS POTENTIALLY A SEVERE FLAW IN THEIR ENGINE DESIGN. *TR
Mfg Campaign: 11329102
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
HAVE OWNED THE CAR FOR A MONTH, 65,000 MILES ON IT. CHECK ENGINE LIGHT CAME ON WHEN STARTED CAR, HAD IT SCANNED, WAS TOLD CYLINDER 1 HAD A MISFIRE. TOOK IT TO MALL OF GEORGIA FORD WHERE IT WAS PURCHASED FROM MAY 2020, THEY HAVE NOW SAID COOLANT LEAKS INTO THE ENGINE AND THEY HAVE TO REPLACE THE ENTIRE ENGINE. WILL THIS HAPPEN WITH THE REPLACEMENT ENGINE TOO? FORD SHOULD BUY THE CAR BACK. OWNED FOR A MONTH. *TR
Corrective Action:
HAVE OWNED THE CAR FOR A MONTH, 65,000 MILES ON IT. CHECK ENGINE LIGHT CAME ON WHEN STARTED CAR, HAD IT SCANNED, WAS TOLD CYLINDER 1 HAD A MISFIRE. TOOK IT TO MALL OF GEORGIA FORD WHERE IT WAS PURCHASED FROM MAY 2020, THEY HAVE NOW SAID COOLANT LEAKS INTO THE ENGINE AND THEY HAVE TO REPLACE THE ENTIRE ENGINE. WILL THIS HAPPEN WITH THE REPLACEMENT ENGINE TOO? FORD SHOULD BUY THE CAR BACK. OWNED FOR A MONTH. *TR
Additional Notes:
HAVE OWNED THE CAR FOR A MONTH, 65,000 MILES ON IT. CHECK ENGINE LIGHT CAME ON WHEN STARTED CAR, HAD IT SCANNED, WAS TOLD CYLINDER 1 HAD A MISFIRE. TOOK IT TO MALL OF GEORGIA FORD WHERE IT WAS PURCHASED FROM MAY 2020, THEY HAVE NOW SAID COOLANT LEAKS INTO THE ENGINE AND THEY HAVE TO REPLACE THE ENTIRE ENGINE. WILL THIS HAPPEN WITH THE REPLACEMENT ENGINE TOO? FORD SHOULD BUY THE CAR BACK. OWNED FOR A MONTH. *TR
Mfg Campaign: 11329261
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT CONSISTENTLY COMES ON AND STAYS ON. TOOK TO LOCAL FORD DEALER. THEY CHARGE US OVER $200 TO FIX IT. LIGHT STILL COMES ON ALL THE TIME. AT THE SAME TIME WE ENQUIRER ABOUT WHY THE SEAT BELT WILL NOT SNAP BACK INTO PLACE PROPERLY. THEY TOLD US IT WOULD COST US OVER $400. TO FIX THE DRIVER SIDE SEAT BELT. ABSOLUTELY RIDICULOUS FOR SOMETHING THAT SHOULD BE COVERED AND A SAFETY CONCERN. IF WE ARE EVER IN AN ACCIDENT AND THE SEAT BELT DOESN'T WORK PROPERLY, IT WILL DEFINITELY BE THE FAULT OF FORD. WE WILL NEVER BUY FORD AGAIN.
Corrective Action:
ENGINE LIGHT CONSISTENTLY COMES ON AND STAYS ON. TOOK TO LOCAL FORD DEALER. THEY CHARGE US OVER $200 TO FIX IT. LIGHT STILL COMES ON ALL THE TIME. AT THE SAME TIME WE ENQUIRER ABOUT WHY THE SEAT BELT WILL NOT SNAP BACK INTO PLACE PROPERLY. THEY TOLD US IT WOULD COST US OVER $400. TO FIX THE DRIVER SIDE SEAT BELT. ABSOLUTELY RIDICULOUS FOR SOMETHING THAT SHOULD BE COVERED AND A SAFETY CONCERN. IF WE ARE EVER IN AN ACCIDENT AND THE SEAT BELT DOESN'T WORK PROPERLY, IT WILL DEFINITELY BE THE FAULT OF FORD. WE WILL NEVER BUY FORD AGAIN.
Additional Notes:
ENGINE LIGHT CONSISTENTLY COMES ON AND STAYS ON. TOOK TO LOCAL FORD DEALER. THEY CHARGE US OVER $200 TO FIX IT. LIGHT STILL COMES ON ALL THE TIME. AT THE SAME TIME WE ENQUIRER ABOUT WHY THE SEAT BELT WILL NOT SNAP BACK INTO PLACE PROPERLY. THEY TOLD US IT WOULD COST US OVER $400. TO FIX THE DRIVER SIDE SEAT BELT. ABSOLUTELY RIDICULOUS FOR SOMETHING THAT SHOULD BE COVERED AND A SAFETY CONCERN. IF WE ARE EVER IN AN ACCIDENT AND THE SEAT BELT DOESN'T WORK PROPERLY, IT WILL DEFINITELY BE THE FAULT OF FORD. WE WILL NEVER BUY FORD AGAIN.
Mfg Campaign: 11328741
Recall Date: Jun 14, 2020
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