Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
COMING HOME FROM CHURCH, A NEIGHBOR WAS OUT WASHING HIS CAR, AS HE MOVED TOWARD THE ROAD I BEGAN TO APPLY THE BRAKES AND THE ENGINE SPED UP TO A HIGHER SPEED. AFTER I STOPPED THE CAR, I LOOKED DOWN TO SEE MY RIGHT SHOE WAS ON BOTH PEDALS. THIS HAD HAPPENED THREE TIMES BEFORE. MY SON WENT OUT AND CHECKED THE BRAKE FLUID AND FOUND IT AT THE MINIMUM LEVEL. HE TOPPED IT OFF TO THE MAXIMUM LEVEL. MY SON BELIEVES THAT WILL TAKE CARE OF THE PROBLEM. BUT REPORTING IT MIGHT BE BETTER FOR OTHERS. SINCE I HAD TAKEN IT INTO CHRYSLER A COUPLE OF WEEKS AGO AND THEY SAID THEY HAD PREFORMED A 32 POINT SAFETY INSPECTION, I DID NOT SEE HOW THE COULD HAVE MISSED THE LOW BRAKE FLUID, OR HAVE NOT TOPPED IT OFF. IT SEEMS THE BRAKE PEDAL IS UP HIGHER THAN THE GAS PEDAL BY SEVERAL INCHES WHEN THE CAR IS FIRST STARTED, BUT AFTER SEVERAL MILES - MORE THAN 11 MILES - IT LOSES THE HEIGHT IT STARTED WITH. THE VEHICLE WAS MOVING AT LESS THAN 20 MPH ON A SUBDIVISION STREET. THIS HAD HAPPENED THREE TIMES BEFORE, WHILE PULLING INTO A PARKING PLACE OR DRIVEWAY, MOVING AT LOW SPEED. EACH TIM AFTER HAVING DRIVEN A LONGER DISTANCE THAN NORMAL. OVER 11 MILES. THE BRAKE PEDAL HAD GONE LOWER TO THE FLOOR AND WAS AT OR BELOW THE LEVEL OF THE GAS PEDAL. IF THIS IS TO BE EXPECTED, THE BRAKE AND GAS PEDAL ARE MUCH TOO CLOSE TOGETHER, ONLY 3 INCHES BETWEEN THEM, AND THIS IS THEN A PROBLEM.
Corrective Action:
COMING HOME FROM CHURCH, A NEIGHBOR WAS OUT WASHING HIS CAR, AS HE MOVED TOWARD THE ROAD I BEGAN TO APPLY THE BRAKES AND THE ENGINE SPED UP TO A HIGHER SPEED. AFTER I STOPPED THE CAR, I LOOKED DOWN TO SEE MY RIGHT SHOE WAS ON BOTH PEDALS. THIS HAD HAPPENED THREE TIMES BEFORE. MY SON WENT OUT AND CHECKED THE BRAKE FLUID AND FOUND IT AT THE MINIMUM LEVEL. HE TOPPED IT OFF TO THE MAXIMUM LEVEL. MY SON BELIEVES THAT WILL TAKE CARE OF THE PROBLEM. BUT REPORTING IT MIGHT BE BETTER FOR OTHERS. SINCE I HAD TAKEN IT INTO CHRYSLER A COUPLE OF WEEKS AGO AND THEY SAID THEY HAD PREFORMED A 32 POINT SAFETY INSPECTION, I DID NOT SEE HOW THE COULD HAVE MISSED THE LOW BRAKE FLUID, OR HAVE NOT TOPPED IT OFF. IT SEEMS THE BRAKE PEDAL IS UP HIGHER THAN THE GAS PEDAL BY SEVERAL INCHES WHEN THE CAR IS FIRST STARTED, BUT AFTER SEVERAL MILES - MORE THAN 11 MILES - IT LOSES THE HEIGHT IT STARTED WITH. THE VEHICLE WAS MOVING AT LESS THAN 20 MPH ON A SUBDIVISION STREET. THIS HAD HAPPENED THREE TIMES BEFORE, WHILE PULLING INTO A PARKING PLACE OR DRIVEWAY, MOVING AT LOW SPEED. EACH TIM AFTER HAVING DRIVEN A LONGER DISTANCE THAN NORMAL. OVER 11 MILES. THE BRAKE PEDAL HAD GONE LOWER TO THE FLOOR AND WAS AT OR BELOW THE LEVEL OF THE GAS PEDAL. IF THIS IS TO BE EXPECTED, THE BRAKE AND GAS PEDAL ARE MUCH TOO CLOSE TOGETHER, ONLY 3 INCHES BETWEEN THEM, AND THIS IS THEN A PROBLEM.
Additional Notes:
COMING HOME FROM CHURCH, A NEIGHBOR WAS OUT WASHING HIS CAR, AS HE MOVED TOWARD THE ROAD I BEGAN TO APPLY THE BRAKES AND THE ENGINE SPED UP TO A HIGHER SPEED. AFTER I STOPPED THE CAR, I LOOKED DOWN TO SEE MY RIGHT SHOE WAS ON BOTH PEDALS. THIS HAD HAPPENED THREE TIMES BEFORE. MY SON WENT OUT AND CHECKED THE BRAKE FLUID AND FOUND IT AT THE MINIMUM LEVEL. HE TOPPED IT OFF TO THE MAXIMUM LEVEL. MY SON BELIEVES THAT WILL TAKE CARE OF THE PROBLEM. BUT REPORTING IT MIGHT BE BETTER FOR OTHERS. SINCE I HAD TAKEN IT INTO CHRYSLER A COUPLE OF WEEKS AGO AND THEY SAID THEY HAD PREFORMED A 32 POINT SAFETY INSPECTION, I DID NOT SEE HOW THE COULD HAVE MISSED THE LOW BRAKE FLUID, OR HAVE NOT TOPPED IT OFF. IT SEEMS THE BRAKE PEDAL IS UP HIGHER THAN THE GAS PEDAL BY SEVERAL INCHES WHEN THE CAR IS FIRST STARTED, BUT AFTER SEVERAL MILES - MORE THAN 11 MILES - IT LOSES THE HEIGHT IT STARTED WITH. THE VEHICLE WAS MOVING AT LESS THAN 20 MPH ON A SUBDIVISION STREET. THIS HAD HAPPENED THREE TIMES BEFORE, WHILE PULLING INTO A PARKING PLACE OR DRIVEWAY, MOVING AT LOW SPEED. EACH TIM AFTER HAVING DRIVEN A LONGER DISTANCE THAN NORMAL. OVER 11 MILES. THE BRAKE PEDAL HAD GONE LOWER TO THE FLOOR AND WAS AT OR BELOW THE LEVEL OF THE GAS PEDAL. IF THIS IS TO BE EXPECTED, THE BRAKE AND GAS PEDAL ARE MUCH TOO CLOSE TOGETHER, ONLY 3 INCHES BETWEEN THEM, AND THIS IS THEN A PROBLEM.
Mfg Campaign: 11229898
Recall Date: Jul 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Corrective Action:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Additional Notes:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Mfg Campaign: 11229770
Recall Date: Jul 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Corrective Action:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Additional Notes:
WHEN STOPPED AT A STOPLIGHT, MY CAR USED THE STOP/START FUNCTION. WHEN I TRIED TO ACCELERATE, THE CAR STALLED AND WOULDN'T LET ME TURN IT BACK ON OR TURN THE DIAL TO MOVE IT TO NEUTRAL. IT STAYED LIKE THAT FOR A COUPLE MINUTES AND THEN I WAS ABLE TO START IT, BUT NOW I HAVE A LIGHT ON MY DASHBOARD INDICATING THAT THE STOP/START ISN'T AVAILABLE. I WAS TRAVELING 500 MILES FROM HOME ON VACATION WITH MY FAMILY.
Mfg Campaign: 11229770
Recall Date: Jul 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Corrective Action:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Additional Notes:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Mfg Campaign: 11221761
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Corrective Action:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Additional Notes:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Mfg Campaign: 11221761
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Corrective Action:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Additional Notes:
WAS TRAVELING AT HIGHWAY SPEEDS UNTIL ROAD CONSTRUCTION SLOWED EVERYTHING DOWN TO STOP-AND-GO. AFTER ABOUT 10 MINUTES OF THIS, WE WERE ABOUT TO GO AGAIN AND THE CAR JUST STOPPED. NOTHING WAS WORKING. CALLED CHRYSLER DEALERSHIP IN ST LOUIS WHERE WE LEASED THE CAR. THEY TOLD US THERE WAS A WAY TO RELEASE THE CAR SO WE COULD PUSH IT OFF THE HIGHWAY. DIDN'T WORK. FINALLY HAD CAR TOWED TO CHRYSLER DEALERSHIP IN SPRINGFIELD, IL. WHEN WE GOT BACK TO ST LOUIS, FOUND A SAFETY RECALL LETTER: V53/NHTSA19V-348. AM ENCLOSING REPAIR SHEETS.
Mfg Campaign: 11221761
Recall Date: Jun 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Corrective Action:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Additional Notes:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Mfg Campaign: 11221060
Recall Date: Jun 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Corrective Action:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Additional Notes:
THE START/STOP FUEL ECONOMY SYSTEM DOES NOT WORK. I HAVE TAKEN IT TO THE SHOP 3 TIMES TO GET THIS REPAIRED. ONCE TO HAVE THEM IDENTIFY THE PROBLEM, THEN ORDER REPLACEMENT BATTERY. TWICE A NEW BATTERY HAS BEEN INSTALLED AND THE SYSTEM STILL DOES NOT WORK. I HAVE APPROXIMATELY 3000 MILES ON THIS VEHICLE AND IT HAS NEVER WORKED AFTER THE INITIAL TEST DRIVE. THE DASH BOARD GIVES VARIOUS REASONS WHY IT CAN'T WORK BUT NONE OF THESE CONDITIONS OR SITUATIONS BUT NONE SEEM RELATED TO ACTUAL, CURRENT OPERATION OF THE CAR: ENGINE IS NOT WARMED UP OR THE STEERING WHEEL TURNED TO SHARPLY. I PURCHASED THE VEHICLE WITH 60 MILES ON THE ODOMETER IN AUGUST 2018.
Mfg Campaign: 11221060
Recall Date: Jun 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Corrective Action:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Additional Notes:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Mfg Campaign: 11219428
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Corrective Action:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Additional Notes:
THE VEHICLE HAS 9700 MILES ON THE OD. AS IT WAS SLOWING FOR A STOP AS IT WAS STILL IN MOTION THE TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SHUT OFF FORCING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE HAD TO BE PLACED INTO PARK AND TURNED BACK ON TO CONTINUE.
Mfg Campaign: 11219428
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Corrective Action:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Additional Notes:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Mfg Campaign: 11219638
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Corrective Action:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Additional Notes:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Mfg Campaign: 11219638
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Corrective Action:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Additional Notes:
ELECTRICAL AND SENSOR ISSUES. WHEN MY 2018 PACIFICA IS STARTED IN THE MORNING I RECEIVE A FCW (FRONT CRASH WARNING) AFTER DRIVING APPROXIMATELY ONE HALF MILE AND STOPPING AT A STOP LIGHT NEAR MY HOUSE. I HAVE THE GAS SAVER ON AND MY VAN WILL USUALLY SHUT OFF. WHEN I STOP AT THE LIGHT, THE CONSOLE WILL FLASH FCW WHEN NO OBJECTS ARE IN FRONT OR NEAR ME AS WELL AS TWO OTHER CENSORS FLASHING. THE VAN COMPLETELY SHUTS DOWN AND THEN FLASHES "START STOP REQUIRED". I THEN HAVE TO PLACE THE VEHICLE IN PARK, TURN IT OFF, RESTART IT, THEN SHIFT BACK TO DRIVE ALL WHILE IN AT AN INTERSECTION. THIS HAS HAPPENED AT LEAST 12 TIMES AND CREATES A RISK OF BEING REAR-ENDED. SINCE WE PURCHASED THE VAN IN AUGUST 2018, WE HAVE HAD: THE UCONNECT CENTER REPLACED ON SEPTEMBER 7 2018, THE RADIO IMPROPERLY ACTIVATED OR TURNED OFF INCORRECTLY COMPLETELY DRAINING THE BATTERY REQUIRING TOW AND SERVICE ON APRIL 12 2019, AND THE FCW WAS SUPPOSEDLY REPAIRED ON MAY 21 2019. ALTHOUGH IT WAS "FIXED" THE FCW ALERT HAS OCCURRED 3 TIMES SINCE IT WAS RETURNED LESS THAN 3 WEEKS PRIOR.
Mfg Campaign: 11219638
Recall Date: Jun 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11210564
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11210564
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON MAY 25, 2019, AS I WAS DRIVING ON A HIGHWAY AT ABOUT 40 MPH WITH TWO LITTLE CHILDREN IN THE CAR, MY CHRYSLER PACIFICA SUDDENLY STALLED AND THE ENGINE DIED. TWO ERROR MESSAGES CAME UP: ONE A PICTURE OF A BATTERY AND ONE A PICTURE OF A TURTLE. THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND IT WAS EXTREMELY DANGEROUS, ESPECIALLY IN RAINY CONDITIONS. I HAD TO WAIT FOR A TOW TRUCK IN RAIN AND IN DANGEROUS CONDITIONS TO GET IT TOWED TO THE DEALERSHIP. THE ENGINE WOULD NOT ENGAGE EVEN AFTER BEING JUMP STARTED.
Corrective Action:
ON MAY 25, 2019, AS I WAS DRIVING ON A HIGHWAY AT ABOUT 40 MPH WITH TWO LITTLE CHILDREN IN THE CAR, MY CHRYSLER PACIFICA SUDDENLY STALLED AND THE ENGINE DIED. TWO ERROR MESSAGES CAME UP: ONE A PICTURE OF A BATTERY AND ONE A PICTURE OF A TURTLE. THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND IT WAS EXTREMELY DANGEROUS, ESPECIALLY IN RAINY CONDITIONS. I HAD TO WAIT FOR A TOW TRUCK IN RAIN AND IN DANGEROUS CONDITIONS TO GET IT TOWED TO THE DEALERSHIP. THE ENGINE WOULD NOT ENGAGE EVEN AFTER BEING JUMP STARTED.
Additional Notes:
ON MAY 25, 2019, AS I WAS DRIVING ON A HIGHWAY AT ABOUT 40 MPH WITH TWO LITTLE CHILDREN IN THE CAR, MY CHRYSLER PACIFICA SUDDENLY STALLED AND THE ENGINE DIED. TWO ERROR MESSAGES CAME UP: ONE A PICTURE OF A BATTERY AND ONE A PICTURE OF A TURTLE. THE CAR DIED IN THE MIDDLE OF THE HIGHWAY AND IT WAS EXTREMELY DANGEROUS, ESPECIALLY IN RAINY CONDITIONS. I HAD TO WAIT FOR A TOW TRUCK IN RAIN AND IN DANGEROUS CONDITIONS TO GET IT TOWED TO THE DEALERSHIP. THE ENGINE WOULD NOT ENGAGE EVEN AFTER BEING JUMP STARTED.
Mfg Campaign: 11210054
Recall Date: May 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SEPT 2018 AT APPROXIMATELY 9000 MILES: COMPLETE LOSS OF POWER WHILE DRIVING. ALL SYSTEMS RELAYED ERROR MESSAGES SUCH AS "POWER STEERING NOT AVAILABLE." LOST POWER STEERING AND POWER BRAKES. CAR COULD NOT BE PUT IN NEUTRAL OR PARK OR RESTARTED. THE VEHICLE WAS TOWED TO THE SHOP WHERE THEY REPLACED THE TRANSMISSION. IN DECEMBER THE CAR BEGAN HAVING ISSUES WITH THE AUTO START/STOP CAUSING THE CAR TO LOSE POWER WHILE STOPPED AT A LIGHT. IT WAS WORKED ON 3 TIMES FOR THIS OVER THE NEXT SEVERAL MONTHS, TO DATE THERE HAVE NOT BEEN ANY ISSUE OF THIS REOCCURRING. IN MAY 2019 AT 18000 MILES IT WAS RETURNED TO THE SHOP FOR A WHINING SOUND IN THE TRANSMISSION AND THEY REPLACED THE TRANSMISSION AGAIN.
Corrective Action:
SEPT 2018 AT APPROXIMATELY 9000 MILES: COMPLETE LOSS OF POWER WHILE DRIVING. ALL SYSTEMS RELAYED ERROR MESSAGES SUCH AS "POWER STEERING NOT AVAILABLE." LOST POWER STEERING AND POWER BRAKES. CAR COULD NOT BE PUT IN NEUTRAL OR PARK OR RESTARTED. THE VEHICLE WAS TOWED TO THE SHOP WHERE THEY REPLACED THE TRANSMISSION. IN DECEMBER THE CAR BEGAN HAVING ISSUES WITH THE AUTO START/STOP CAUSING THE CAR TO LOSE POWER WHILE STOPPED AT A LIGHT. IT WAS WORKED ON 3 TIMES FOR THIS OVER THE NEXT SEVERAL MONTHS, TO DATE THERE HAVE NOT BEEN ANY ISSUE OF THIS REOCCURRING. IN MAY 2019 AT 18000 MILES IT WAS RETURNED TO THE SHOP FOR A WHINING SOUND IN THE TRANSMISSION AND THEY REPLACED THE TRANSMISSION AGAIN.
Additional Notes:
SEPT 2018 AT APPROXIMATELY 9000 MILES: COMPLETE LOSS OF POWER WHILE DRIVING. ALL SYSTEMS RELAYED ERROR MESSAGES SUCH AS "POWER STEERING NOT AVAILABLE." LOST POWER STEERING AND POWER BRAKES. CAR COULD NOT BE PUT IN NEUTRAL OR PARK OR RESTARTED. THE VEHICLE WAS TOWED TO THE SHOP WHERE THEY REPLACED THE TRANSMISSION. IN DECEMBER THE CAR BEGAN HAVING ISSUES WITH THE AUTO START/STOP CAUSING THE CAR TO LOSE POWER WHILE STOPPED AT A LIGHT. IT WAS WORKED ON 3 TIMES FOR THIS OVER THE NEXT SEVERAL MONTHS, TO DATE THERE HAVE NOT BEEN ANY ISSUE OF THIS REOCCURRING. IN MAY 2019 AT 18000 MILES IT WAS RETURNED TO THE SHOP FOR A WHINING SOUND IN THE TRANSMISSION AND THEY REPLACED THE TRANSMISSION AGAIN.
Mfg Campaign: 11210087
Recall Date: May 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE SLIDING DOOR REPEATEDLY REOPENS AND FAILS TO CLOSE WHILE THE VEHICLE IS STATIONARY. THIS FAILURE OCCURS INTERMITTENTLY AND SEEMS TO COINCIDE WITH A CLICKING NOISE THAT COMES FROM UNDER THE DASH AT HIGHWAY SPEED.
Corrective Action:
DRIVER'S SIDE SLIDING DOOR REPEATEDLY REOPENS AND FAILS TO CLOSE WHILE THE VEHICLE IS STATIONARY. THIS FAILURE OCCURS INTERMITTENTLY AND SEEMS TO COINCIDE WITH A CLICKING NOISE THAT COMES FROM UNDER THE DASH AT HIGHWAY SPEED.
Additional Notes:
DRIVER'S SIDE SLIDING DOOR REPEATEDLY REOPENS AND FAILS TO CLOSE WHILE THE VEHICLE IS STATIONARY. THIS FAILURE OCCURS INTERMITTENTLY AND SEEMS TO COINCIDE WITH A CLICKING NOISE THAT COMES FROM UNDER THE DASH AT HIGHWAY SPEED.
Mfg Campaign: 11208995
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Mfg Campaign: 11209013
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. WHILE SHE WAS EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS TURNED COMPLETELY TO THE LEFT. THE VEHICLE WAS TOWED TO ORCHARD CHRYSLER DODGE JEEP RAM (LOCATED AT 64600 VAN DYKE, WASHINGTON, MI 48095, (586) 430-5086) WHERE IT WAS DIAGNOSED THAT THE TIE ROD AND AXLES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,605. *BF CONSUMER STATED AFTER THE ACCIDENT, THERE WAS A RECALL ON THE RIGHT SIDE TIE ROD. CONSUMER WANTS TO KNOW IF THE LEFT SIDE IS DEFECTIVE.*JB
Mfg Campaign: 11209013
Recall Date: May 21, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury