Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKARA RECALL. WHILE TAKING OFF FROM A STOP MY TRANSMISSION SHIFTS INTO A GEAR VERY HARD. IT MAKES A LOAD BANG AND YOU CAN FEEL IT. IT FEELS LIKE YOU GOT HIT. IT SEEMS TO BE GETTING WORSE.
Corrective Action:
TAKARA RECALL. WHILE TAKING OFF FROM A STOP MY TRANSMISSION SHIFTS INTO A GEAR VERY HARD. IT MAKES A LOAD BANG AND YOU CAN FEEL IT. IT FEELS LIKE YOU GOT HIT. IT SEEMS TO BE GETTING WORSE.
Additional Notes:
TAKARA RECALL. WHILE TAKING OFF FROM A STOP MY TRANSMISSION SHIFTS INTO A GEAR VERY HARD. IT MAKES A LOAD BANG AND YOU CAN FEEL IT. IT FEELS LIKE YOU GOT HIT. IT SEEMS TO BE GETTING WORSE.
Mfg Campaign: 11209079
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I RETURNED HOME AND TURNED OFF MY CAR AND SHUT THE GARAGE DOOR. MY PURSE WITH MY KEYS WAS STILL IN THE CAR. I CAME DOWNSTAIRS 45 MINUTES LATER AND HEARD THE CAR RUNNING IN THE GARAGE. I DON'T KNOW HOW LONG IT WAS RUNNING WITH THE GARAGE DOOR SHUT, BUT IT TERRIFIED ME. I HAVE NO IDEA HOW IT WAS STARTED. I DID NOT USE REMOTE START, SINCE THE KEYS WERE IN THE CAR.
Corrective Action:
I RETURNED HOME AND TURNED OFF MY CAR AND SHUT THE GARAGE DOOR. MY PURSE WITH MY KEYS WAS STILL IN THE CAR. I CAME DOWNSTAIRS 45 MINUTES LATER AND HEARD THE CAR RUNNING IN THE GARAGE. I DON'T KNOW HOW LONG IT WAS RUNNING WITH THE GARAGE DOOR SHUT, BUT IT TERRIFIED ME. I HAVE NO IDEA HOW IT WAS STARTED. I DID NOT USE REMOTE START, SINCE THE KEYS WERE IN THE CAR.
Additional Notes:
I RETURNED HOME AND TURNED OFF MY CAR AND SHUT THE GARAGE DOOR. MY PURSE WITH MY KEYS WAS STILL IN THE CAR. I CAME DOWNSTAIRS 45 MINUTES LATER AND HEARD THE CAR RUNNING IN THE GARAGE. I DON'T KNOW HOW LONG IT WAS RUNNING WITH THE GARAGE DOOR SHUT, BUT IT TERRIFIED ME. I HAVE NO IDEA HOW IT WAS STARTED. I DID NOT USE REMOTE START, SINCE THE KEYS WERE IN THE CAR.
Mfg Campaign: 11208771
Recall Date: May 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Corrective Action:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Additional Notes:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Mfg Campaign: 11207048
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Corrective Action:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Additional Notes:
ON 05-11-2019 MY 2018 (PURCHASED NOV. 2018) CHRYSLER PACIFICA TOURING L PLUS VAN WAS STATIONARY IN MY DRIVEWAY (7,000 MILES). VEHICLE WOULD NOT START. VEHICLE BEGAN GIVING ERRATIC DASH DISPLAYS, FOR EXAMPLE IT ADVISED THAT THE CAR WAS NOT IN PARK. IT ADVISED THAT THE GEAR SHIFT NEED SERVICE. DESPITE NOT EVER TURNING ON, THE VEHICLE AS CLEARLY HAVING A COMPLETE ELECTRICAL MELTDOWN. THE WINDSHIELD WIPERS ENGAGED. THEN NONE OF THE BUTTONS ON THE FOB, NOR IN THE CAR WERE RESPONDING. WITHIN A FEW MINUTES THE ENTIRE CAR DIED. NO ELECTRICAL RESPONSE. HAD IT TOWED TO DEALERSHIP TODAY. WAITING TO HEAR ON DIAGNOSIS.
Mfg Campaign: 11207048
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE SAFETY PULL ON THE SEAT BELT DID NOT LET UP WHEN UNBUCKLING. IT FORCED MY DAUGHTER INTO ALMOST SUFFOCATION AND ULTIMATELY NEEDED TO BE CUT (BACK ROW, PASSENGER SIDE). I'VE NOW NOTICED THAT THE MIDDLE ROW, MIDDLE SEAT (8 SEATER) HAS A SIMILAR ISSUE. IT CONTINUES TO TIGHTEN AND DOES NOT LET UP ON, WHAT SEEMINGLY SHOULD BE A SAFETY FEATURE. SEE ATTACHED PICTURES
Corrective Action:
THE SAFETY PULL ON THE SEAT BELT DID NOT LET UP WHEN UNBUCKLING. IT FORCED MY DAUGHTER INTO ALMOST SUFFOCATION AND ULTIMATELY NEEDED TO BE CUT (BACK ROW, PASSENGER SIDE). I'VE NOW NOTICED THAT THE MIDDLE ROW, MIDDLE SEAT (8 SEATER) HAS A SIMILAR ISSUE. IT CONTINUES TO TIGHTEN AND DOES NOT LET UP ON, WHAT SEEMINGLY SHOULD BE A SAFETY FEATURE. SEE ATTACHED PICTURES
Additional Notes:
THE SAFETY PULL ON THE SEAT BELT DID NOT LET UP WHEN UNBUCKLING. IT FORCED MY DAUGHTER INTO ALMOST SUFFOCATION AND ULTIMATELY NEEDED TO BE CUT (BACK ROW, PASSENGER SIDE). I'VE NOW NOTICED THAT THE MIDDLE ROW, MIDDLE SEAT (8 SEATER) HAS A SIMILAR ISSUE. IT CONTINUES TO TIGHTEN AND DOES NOT LET UP ON, WHAT SEEMINGLY SHOULD BE A SAFETY FEATURE. SEE ATTACHED PICTURES
Mfg Campaign: 11206469
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS PARKING MY CAR USING PARK ASSIST FEATURE. THE CAR SPEED UP AND CRASHED THE REAR BUMPER INTO ANOTHER CAR.
Corrective Action:
WAS PARKING MY CAR USING PARK ASSIST FEATURE. THE CAR SPEED UP AND CRASHED THE REAR BUMPER INTO ANOTHER CAR.
Additional Notes:
WAS PARKING MY CAR USING PARK ASSIST FEATURE. THE CAR SPEED UP AND CRASHED THE REAR BUMPER INTO ANOTHER CAR.
Mfg Campaign: 11206217
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
POWER STEERING LOSSES ALL ASSISTANCE AND ITS VERY HARD TO HANDLE THE VEHICLE . MESSAGE SHOWS UP ON DRIVER DISPLAY THAT SAY POWER STEERING SYSTEM IS NOT AVAILABLE. THIS HAS HAPPEN NUMEROUS TIMES WHILE DRIVING FROM 20 TO 50 MPH AND SOME TIMES WHILE STOPPED. VEHICLE HAS 19K MILES ON IT. HAS BEEN AT THE DEALER 2 TIMES AND HEADING BACK A THIRD TIME WITHIN THE LAST 2 WEEKS FOR THE SAME PROBLEM. FIRST THEY CHANGED THE GEAR RACK 19001012 AND EPS MODULE RETURNED VEHICLE. DID NOT EVEN LEAVE THE DEALERSHIP PARKING LOT AND THE PROBLEM WAS BACK. RETURNED VEHICLE FOR ANOTHER SERVICE AND THIS TIME THEY CHANGED EPS WIRING HARNESS. HAD THE VEHICLE FOR 3 DAYS AND PROBLEM IS BACK, TAKING BACK TO THE DEALERSHIP FOR THE 3RD TIME. THE LOSS OF POWER STEERING ASSIST IS A MAJOR SAFETY ISSUE AND WILL LEAD TO AN ACCIDENT AND MAYBE EVEN DEATH.
Corrective Action:
POWER STEERING LOSSES ALL ASSISTANCE AND ITS VERY HARD TO HANDLE THE VEHICLE . MESSAGE SHOWS UP ON DRIVER DISPLAY THAT SAY POWER STEERING SYSTEM IS NOT AVAILABLE. THIS HAS HAPPEN NUMEROUS TIMES WHILE DRIVING FROM 20 TO 50 MPH AND SOME TIMES WHILE STOPPED. VEHICLE HAS 19K MILES ON IT. HAS BEEN AT THE DEALER 2 TIMES AND HEADING BACK A THIRD TIME WITHIN THE LAST 2 WEEKS FOR THE SAME PROBLEM. FIRST THEY CHANGED THE GEAR RACK 19001012 AND EPS MODULE RETURNED VEHICLE. DID NOT EVEN LEAVE THE DEALERSHIP PARKING LOT AND THE PROBLEM WAS BACK. RETURNED VEHICLE FOR ANOTHER SERVICE AND THIS TIME THEY CHANGED EPS WIRING HARNESS. HAD THE VEHICLE FOR 3 DAYS AND PROBLEM IS BACK, TAKING BACK TO THE DEALERSHIP FOR THE 3RD TIME. THE LOSS OF POWER STEERING ASSIST IS A MAJOR SAFETY ISSUE AND WILL LEAD TO AN ACCIDENT AND MAYBE EVEN DEATH.
Additional Notes:
POWER STEERING LOSSES ALL ASSISTANCE AND ITS VERY HARD TO HANDLE THE VEHICLE . MESSAGE SHOWS UP ON DRIVER DISPLAY THAT SAY POWER STEERING SYSTEM IS NOT AVAILABLE. THIS HAS HAPPEN NUMEROUS TIMES WHILE DRIVING FROM 20 TO 50 MPH AND SOME TIMES WHILE STOPPED. VEHICLE HAS 19K MILES ON IT. HAS BEEN AT THE DEALER 2 TIMES AND HEADING BACK A THIRD TIME WITHIN THE LAST 2 WEEKS FOR THE SAME PROBLEM. FIRST THEY CHANGED THE GEAR RACK 19001012 AND EPS MODULE RETURNED VEHICLE. DID NOT EVEN LEAVE THE DEALERSHIP PARKING LOT AND THE PROBLEM WAS BACK. RETURNED VEHICLE FOR ANOTHER SERVICE AND THIS TIME THEY CHANGED EPS WIRING HARNESS. HAD THE VEHICLE FOR 3 DAYS AND PROBLEM IS BACK, TAKING BACK TO THE DEALERSHIP FOR THE 3RD TIME. THE LOSS OF POWER STEERING ASSIST IS A MAJOR SAFETY ISSUE AND WILL LEAD TO AN ACCIDENT AND MAYBE EVEN DEATH.
Mfg Campaign: 11204211
Recall Date: Apr 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING AND STOPPING AT A SIGNAL, ENGINE GOES INTO AUTO START/STOP, CHIMES WITH ERROR, AND MUST DO A MANUAL RESTART BY PLACING INTO PARK. HAS DONE THIS MANY TIMES AND COULD BE VERY DANGEROUS IF STOPPED IN AN INTERSECTION. THE ONLY REMEDY IS TO START ENGINE AND TURN OFF AUTO START/STOP.
Corrective Action:
WHEN DRIVING AND STOPPING AT A SIGNAL, ENGINE GOES INTO AUTO START/STOP, CHIMES WITH ERROR, AND MUST DO A MANUAL RESTART BY PLACING INTO PARK. HAS DONE THIS MANY TIMES AND COULD BE VERY DANGEROUS IF STOPPED IN AN INTERSECTION. THE ONLY REMEDY IS TO START ENGINE AND TURN OFF AUTO START/STOP.
Additional Notes:
WHEN DRIVING AND STOPPING AT A SIGNAL, ENGINE GOES INTO AUTO START/STOP, CHIMES WITH ERROR, AND MUST DO A MANUAL RESTART BY PLACING INTO PARK. HAS DONE THIS MANY TIMES AND COULD BE VERY DANGEROUS IF STOPPED IN AN INTERSECTION. THE ONLY REMEDY IS TO START ENGINE AND TURN OFF AUTO START/STOP.
Mfg Campaign: 11203982
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TWO OCCASIONS, THE VEHICLE HAS STALLED AT A STOP LIGHT WITH THE AUTO STOP/START DISENGAGED. ON BOTH OCCASIONS, THE VEHICLE INFORMATION SYSTEM SAID TO PUT THE VEHICLE INTO PARK AND RESTART IT. I'VE CHECKED WITH THE DEALER AND THEY HAVE NEVER HEARD OF THE ISSUE BEFORE.
Corrective Action:
ON TWO OCCASIONS, THE VEHICLE HAS STALLED AT A STOP LIGHT WITH THE AUTO STOP/START DISENGAGED. ON BOTH OCCASIONS, THE VEHICLE INFORMATION SYSTEM SAID TO PUT THE VEHICLE INTO PARK AND RESTART IT. I'VE CHECKED WITH THE DEALER AND THEY HAVE NEVER HEARD OF THE ISSUE BEFORE.
Additional Notes:
ON TWO OCCASIONS, THE VEHICLE HAS STALLED AT A STOP LIGHT WITH THE AUTO STOP/START DISENGAGED. ON BOTH OCCASIONS, THE VEHICLE INFORMATION SYSTEM SAID TO PUT THE VEHICLE INTO PARK AND RESTART IT. I'VE CHECKED WITH THE DEALER AND THEY HAVE NEVER HEARD OF THE ISSUE BEFORE.
Mfg Campaign: 11203171
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
2018 CHRYSLER PACIFICA LIMITED. CONSUMER WRITES IN REGARDS TO ISSUES WITH ACTIVE CRUISE CONTROL (ACC). *LD THE CONSUMER STATED THE ACC WAS NOT RELIABLE IF THE VEHICLE WAS ON A SLIGHT INCLINE OR SLIGHT DECLINE RELATIVE TO THE TARGET VEHICLE. THE DASH DOES NOT SHOW THE PRESENCE OF A VEHICLE AHEAD. *JS
Corrective Action:
2018 CHRYSLER PACIFICA LIMITED. CONSUMER WRITES IN REGARDS TO ISSUES WITH ACTIVE CRUISE CONTROL (ACC). *LD THE CONSUMER STATED THE ACC WAS NOT RELIABLE IF THE VEHICLE WAS ON A SLIGHT INCLINE OR SLIGHT DECLINE RELATIVE TO THE TARGET VEHICLE. THE DASH DOES NOT SHOW THE PRESENCE OF A VEHICLE AHEAD. *JS
Additional Notes:
2018 CHRYSLER PACIFICA LIMITED. CONSUMER WRITES IN REGARDS TO ISSUES WITH ACTIVE CRUISE CONTROL (ACC). *LD THE CONSUMER STATED THE ACC WAS NOT RELIABLE IF THE VEHICLE WAS ON A SLIGHT INCLINE OR SLIGHT DECLINE RELATIVE TO THE TARGET VEHICLE. THE DASH DOES NOT SHOW THE PRESENCE OF A VEHICLE AHEAD. *JS
Mfg Campaign: 11195070
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SCREEN (NAVIGATION , BACK UP CAMERA, DVD,ETC) FREEZES REGULARLY. THIS MEANS THAT OFTEN THE BACKUP CAMERA IS UNAVAILABLE, AT TIMES THE MOVIE SHOWS EVEN WHILE DRIVING. I HAVE REPORTED IT SEVERAL TIMES TO CHRYSLER'S UCONNECT TEAM WITH NO RESOLUTION. MY CASE MANAGER IS NO LONGER ANSWERING MY CALLS. I HAVE VIDEOS OF THE MALFUNCTION. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN 5 TIMES ALREADY, WITH NO RESOLUTION, BUT THEIR 'PLAN' IS TO JUST HAVE ME KEEP BRINGING IT IN BUT SAID THEY CANNOT REPLACE THE SCREEN/DEVICE. IT IS A SAFETY ISSUE THAT I CANNOT RELIABLY ACCESS MY REAR CAMERA OR CHANGE APPLICATIONS. I HAVE VIDEOS OF MULTIPLE IMSTAMCES
Corrective Action:
THE DRIVERS SCREEN (NAVIGATION , BACK UP CAMERA, DVD,ETC) FREEZES REGULARLY. THIS MEANS THAT OFTEN THE BACKUP CAMERA IS UNAVAILABLE, AT TIMES THE MOVIE SHOWS EVEN WHILE DRIVING. I HAVE REPORTED IT SEVERAL TIMES TO CHRYSLER'S UCONNECT TEAM WITH NO RESOLUTION. MY CASE MANAGER IS NO LONGER ANSWERING MY CALLS. I HAVE VIDEOS OF THE MALFUNCTION. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN 5 TIMES ALREADY, WITH NO RESOLUTION, BUT THEIR 'PLAN' IS TO JUST HAVE ME KEEP BRINGING IT IN BUT SAID THEY CANNOT REPLACE THE SCREEN/DEVICE. IT IS A SAFETY ISSUE THAT I CANNOT RELIABLY ACCESS MY REAR CAMERA OR CHANGE APPLICATIONS. I HAVE VIDEOS OF MULTIPLE IMSTAMCES
Additional Notes:
THE DRIVERS SCREEN (NAVIGATION , BACK UP CAMERA, DVD,ETC) FREEZES REGULARLY. THIS MEANS THAT OFTEN THE BACKUP CAMERA IS UNAVAILABLE, AT TIMES THE MOVIE SHOWS EVEN WHILE DRIVING. I HAVE REPORTED IT SEVERAL TIMES TO CHRYSLER'S UCONNECT TEAM WITH NO RESOLUTION. MY CASE MANAGER IS NO LONGER ANSWERING MY CALLS. I HAVE VIDEOS OF THE MALFUNCTION. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN 5 TIMES ALREADY, WITH NO RESOLUTION, BUT THEIR 'PLAN' IS TO JUST HAVE ME KEEP BRINGING IT IN BUT SAID THEY CANNOT REPLACE THE SCREEN/DEVICE. IT IS A SAFETY ISSUE THAT I CANNOT RELIABLY ACCESS MY REAR CAMERA OR CHANGE APPLICATIONS. I HAVE VIDEOS OF MULTIPLE IMSTAMCES
Mfg Campaign: 11196663
Recall Date: Apr 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11195997
Recall Date: Apr 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11195997
Recall Date: Apr 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
LOOSE FEELING IN FRONT END WHILE DRIVING THE CAR AND GOING OVER BUMPS IN THE ROAD,HAD VEHICLE SERVICED 4 TIMES BY 2 SERVICE PLACES,THE NOISE STILL EXISTS AND I AM CONCERNED SOMETHING WILL HAPPEN DRIVING MY CAR SO I HAVE RENTED A VEHICLE A FEW TIMES TO MAKE SURE OF MINE AND MY FAMILY'S SAFETY,THIS ISSUE HAS BEEN GOING ON FOR 2 TO 3 MONTHS NOW AND EVERY TECHNICIAN CAN'T SEEM TO DUPLICATE THE NOISE THAT WE FEEL WHEN GOING OVER BUMPS,IT ALMOST FEELS LIKE SOMETHING IS BOBBLING AROUND UNDER THE CAR,THIS ISSUE ALSO AFFECTS THE STEERING WHEN MAKING A LEFT TURN AND IT MAKES SOME SORT OF RUBBING OR KNOCKING NOISE,THIS HAS BEEN SO FRUSTRATING AND I AM CONCERNED THAT SOMETHING WILL HAPPEN IF I DON'T GET THIS CAR FIXED,I HOPE SOMEONE OUT THERE CAN HELP ME,[XXX] 4/13/19,THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11195997
Recall Date: Apr 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEJ I'M DRIVING THE VAN IT SHUTS OFF WHILE IT'S IN DRIVE. A ALERT COMES ON SAYING SOMETHING RELATED TO FCC. I TRY TO TAKE A PIC BUT IT GOES AWAY QUICKLY. IT'S HAPPENED AT STOPS AND WHILE MOVING. VERY SCARY. CHRYSLER ACTS AS THOUGH THEY DON'T WANT ME TO BRING THE CAR IN. VERY DANGEROUS AND SCARY. I DON'T WANT TO DRIVE IT. THIS VEHICLE IS MY DAUGHTERS WHEELCHAIR VAN WITH LESS THEN 3000 MILES ON IT.
Corrective Action:
WHEJ I'M DRIVING THE VAN IT SHUTS OFF WHILE IT'S IN DRIVE. A ALERT COMES ON SAYING SOMETHING RELATED TO FCC. I TRY TO TAKE A PIC BUT IT GOES AWAY QUICKLY. IT'S HAPPENED AT STOPS AND WHILE MOVING. VERY SCARY. CHRYSLER ACTS AS THOUGH THEY DON'T WANT ME TO BRING THE CAR IN. VERY DANGEROUS AND SCARY. I DON'T WANT TO DRIVE IT. THIS VEHICLE IS MY DAUGHTERS WHEELCHAIR VAN WITH LESS THEN 3000 MILES ON IT.
Additional Notes:
WHEJ I'M DRIVING THE VAN IT SHUTS OFF WHILE IT'S IN DRIVE. A ALERT COMES ON SAYING SOMETHING RELATED TO FCC. I TRY TO TAKE A PIC BUT IT GOES AWAY QUICKLY. IT'S HAPPENED AT STOPS AND WHILE MOVING. VERY SCARY. CHRYSLER ACTS AS THOUGH THEY DON'T WANT ME TO BRING THE CAR IN. VERY DANGEROUS AND SCARY. I DON'T WANT TO DRIVE IT. THIS VEHICLE IS MY DAUGHTERS WHEELCHAIR VAN WITH LESS THEN 3000 MILES ON IT.
Mfg Campaign: 11194513
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TWO INCIDENTS WHICH HAPPENED WITHIN 4 MONTHS OF EACH OTHER. I HAVE HAD THE CAR LESS THAN 9 MONTHS. MOST RECENT WAS APRIL 3RD, 2019. I WAS WAITING AT A TRAFFIC LIGHT WHEN I WENT TO LET MY FOOT OFF THE BRAKE TO DRIVE WHEN ALL OF SUDDEN THE CAR STALLED. AN ALERT CAME UP ON THE SCREEN TO TELL ME THE THERE WAS AN ISSUE WITH THE ELECTRONIC STABILITY CONTROL. I HAD TO TURN THE CAR OFF AND BACK ON AGAIN TO GET IT TO DRIVE. I HAD TWO SMALL CHILDREN IN THE CAR BOTH TIMES IT HAS HAPPEN. IT'S MY ONLY CAR. IT SAYS THERE IS NO RECALL FOR THIS. WHEN YOU GOOGLE THIS PROBLEM THOUGH APPARENTLY IT'S VERY COMMON WITH THIS VAN AND CHRYSLER HAS NO FIX. MANY PEOPLE HAD THIS HAPPEN TO THEM WHILE THE CAR WAS IN MOTION. THIS IS EXTREMELY CONCERNING & YOU SHOULD DEMAND CHRYSLER FIX THIS ISSUE PLEASE.
Corrective Action:
TWO INCIDENTS WHICH HAPPENED WITHIN 4 MONTHS OF EACH OTHER. I HAVE HAD THE CAR LESS THAN 9 MONTHS. MOST RECENT WAS APRIL 3RD, 2019. I WAS WAITING AT A TRAFFIC LIGHT WHEN I WENT TO LET MY FOOT OFF THE BRAKE TO DRIVE WHEN ALL OF SUDDEN THE CAR STALLED. AN ALERT CAME UP ON THE SCREEN TO TELL ME THE THERE WAS AN ISSUE WITH THE ELECTRONIC STABILITY CONTROL. I HAD TO TURN THE CAR OFF AND BACK ON AGAIN TO GET IT TO DRIVE. I HAD TWO SMALL CHILDREN IN THE CAR BOTH TIMES IT HAS HAPPEN. IT'S MY ONLY CAR. IT SAYS THERE IS NO RECALL FOR THIS. WHEN YOU GOOGLE THIS PROBLEM THOUGH APPARENTLY IT'S VERY COMMON WITH THIS VAN AND CHRYSLER HAS NO FIX. MANY PEOPLE HAD THIS HAPPEN TO THEM WHILE THE CAR WAS IN MOTION. THIS IS EXTREMELY CONCERNING & YOU SHOULD DEMAND CHRYSLER FIX THIS ISSUE PLEASE.
Additional Notes:
TWO INCIDENTS WHICH HAPPENED WITHIN 4 MONTHS OF EACH OTHER. I HAVE HAD THE CAR LESS THAN 9 MONTHS. MOST RECENT WAS APRIL 3RD, 2019. I WAS WAITING AT A TRAFFIC LIGHT WHEN I WENT TO LET MY FOOT OFF THE BRAKE TO DRIVE WHEN ALL OF SUDDEN THE CAR STALLED. AN ALERT CAME UP ON THE SCREEN TO TELL ME THE THERE WAS AN ISSUE WITH THE ELECTRONIC STABILITY CONTROL. I HAD TO TURN THE CAR OFF AND BACK ON AGAIN TO GET IT TO DRIVE. I HAD TWO SMALL CHILDREN IN THE CAR BOTH TIMES IT HAS HAPPEN. IT'S MY ONLY CAR. IT SAYS THERE IS NO RECALL FOR THIS. WHEN YOU GOOGLE THIS PROBLEM THOUGH APPARENTLY IT'S VERY COMMON WITH THIS VAN AND CHRYSLER HAS NO FIX. MANY PEOPLE HAD THIS HAPPEN TO THEM WHILE THE CAR WAS IN MOTION. THIS IS EXTREMELY CONCERNING & YOU SHOULD DEMAND CHRYSLER FIX THIS ISSUE PLEASE.
Mfg Campaign: 11194236
Recall Date: Apr 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Corrective Action:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Additional Notes:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Mfg Campaign: 11193708
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Corrective Action:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Additional Notes:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Mfg Campaign: 11193708
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Corrective Action:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Additional Notes:
WE BOUGHT THE CAR AS A CERTIFIED USED CAR FROM A DEALERSHIP IN FEBRUARY, 2019. THE CAR IS A 2018, AND HAD 22,000 MILES AT TIME OF PURCHASE. THE CAR FIRST STALLED IN LATE MARCH, 2019. IT STALLED WHILE AT A RED LIGHT, AND CARS HAD TO BE DIRECTED AROUND THE CAR. MY CHILD WAS IN THE CAR WITH ME AT THE TIME. AN ERROR MESSAGE APPEARED WITH SOMETHING REGARDING THE STABILITY CONTROL. SINCE THAT FIRST TIME, THE CAR HAS STALLED AT A LIGHT 2 MORE TIMES. WE ARE BRINGING THE CAR BACK TO THE DEALER FOR SERVICE. WHEN WE CALLED TO LET THE DEALER KNOW THE ISSUE, THEY SAID THEY'VE NEVER HEARD OF THIS HAPPENING. I FIND THAT HARD TO BELIEVE WITH SO MANY SIMILAR COMPLAINTS. I AM VERY CONCERNED THAT THIS IS A KNOWN ISSUE THAT IS NOT BEING ADDRESSED.
Mfg Campaign: 11193708
Recall Date: Apr 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN THE STREET AND THE VEHICLE JUST SHUT OFF. A LIGHT FOR LANE ASSIST CAME ON THAT SAID SEEK SERVICE ASAP. IT WENT RIGHT BACK OUT THOUGH. I IMMEDIATELY SCHEDULED IT TO BE CHECKED OUT. THE DEALERSHIP IN HERMITAGE, PENNSYLVANIA SAID THEY HAD ANOTHER WOMAN WITH SAME VEHICLE AND SAME PROBLEM. THEY WERE WAITING ON A RECALL TO KNOW HOW TO FIX IT. UPON RETURNING TO FLORIDA, I ALSO WENT TO THE DEALERSHIP I BOUGHT THE VEHICLE FROM. THE SERVICE MANAGER HAD NEVER HEARD OF THIS PROBLEM. HOWEVER, WE INFORMED HIM WE HAD LOOKED IT UP ON LINE AND THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS NOW.
Corrective Action:
I WAS DRIVING DOWN THE STREET AND THE VEHICLE JUST SHUT OFF. A LIGHT FOR LANE ASSIST CAME ON THAT SAID SEEK SERVICE ASAP. IT WENT RIGHT BACK OUT THOUGH. I IMMEDIATELY SCHEDULED IT TO BE CHECKED OUT. THE DEALERSHIP IN HERMITAGE, PENNSYLVANIA SAID THEY HAD ANOTHER WOMAN WITH SAME VEHICLE AND SAME PROBLEM. THEY WERE WAITING ON A RECALL TO KNOW HOW TO FIX IT. UPON RETURNING TO FLORIDA, I ALSO WENT TO THE DEALERSHIP I BOUGHT THE VEHICLE FROM. THE SERVICE MANAGER HAD NEVER HEARD OF THIS PROBLEM. HOWEVER, WE INFORMED HIM WE HAD LOOKED IT UP ON LINE AND THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS NOW.
Additional Notes:
I WAS DRIVING DOWN THE STREET AND THE VEHICLE JUST SHUT OFF. A LIGHT FOR LANE ASSIST CAME ON THAT SAID SEEK SERVICE ASAP. IT WENT RIGHT BACK OUT THOUGH. I IMMEDIATELY SCHEDULED IT TO BE CHECKED OUT. THE DEALERSHIP IN HERMITAGE, PENNSYLVANIA SAID THEY HAD ANOTHER WOMAN WITH SAME VEHICLE AND SAME PROBLEM. THEY WERE WAITING ON A RECALL TO KNOW HOW TO FIX IT. UPON RETURNING TO FLORIDA, I ALSO WENT TO THE DEALERSHIP I BOUGHT THE VEHICLE FROM. THE SERVICE MANAGER HAD NEVER HEARD OF THIS PROBLEM. HOWEVER, WE INFORMED HIM WE HAD LOOKED IT UP ON LINE AND THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS NOW.
Mfg Campaign: 11193421
Recall Date: Apr 2, 2019
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