Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2008 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) IN 2016 AND HAD THE AIR BAG INFLATER REPLACED. THE FAILURE MILEAGE WAS 79,163. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2008 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) IN 2016 AND HAD THE AIR BAG INFLATER REPLACED. THE FAILURE MILEAGE WAS 79,163. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2008 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 38 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) IN 2016 AND HAD THE AIR BAG INFLATER REPLACED. THE FAILURE MILEAGE WAS 79,163. *DT*JB
Mfg Campaign: 11192893
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE AUTO SHUTDOWN AND WILL NOT RESTART AT STOP LIGHT. LIFTING FOOT OFF BRAKE PEDAL WILL NOT HAVE THE VEHICLE DISABLE THE FUEL SAVING AUTO SHUTDOWN AND VEHICLE WILL NOT RESTART. FORWARD COLLISION WARNING LIGHT COMES ON AND AUDIBLE ALARMS ACTIVE. MUST DO A COMPLETE RESTART OF THE VEHICLE ENGAGING BRAKE PEDAL AND PUSH BUTTON START.
Corrective Action:
VEHICLE AUTO SHUTDOWN AND WILL NOT RESTART AT STOP LIGHT. LIFTING FOOT OFF BRAKE PEDAL WILL NOT HAVE THE VEHICLE DISABLE THE FUEL SAVING AUTO SHUTDOWN AND VEHICLE WILL NOT RESTART. FORWARD COLLISION WARNING LIGHT COMES ON AND AUDIBLE ALARMS ACTIVE. MUST DO A COMPLETE RESTART OF THE VEHICLE ENGAGING BRAKE PEDAL AND PUSH BUTTON START.
Additional Notes:
VEHICLE AUTO SHUTDOWN AND WILL NOT RESTART AT STOP LIGHT. LIFTING FOOT OFF BRAKE PEDAL WILL NOT HAVE THE VEHICLE DISABLE THE FUEL SAVING AUTO SHUTDOWN AND VEHICLE WILL NOT RESTART. FORWARD COLLISION WARNING LIGHT COMES ON AND AUDIBLE ALARMS ACTIVE. MUST DO A COMPLETE RESTART OF THE VEHICLE ENGAGING BRAKE PEDAL AND PUSH BUTTON START.
Mfg Campaign: 11192798
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AUTOMATIC RESTART FEATURE STALLS THE CAR AFTER THE FEATURE TURNS OFF ENGINE AND DRIVER TRIES TO DRIVE AGAIN. IF CAR HAS NOT BEEN RUNNING FOR A LONG TIME, THEN AT FIRST STOP (STOP SIGN OR STOP LIGHT) THE AUTOMATIC RESTART FEATURE WILL TURN OFF THE ENGINE AS EXPECTED BUT WHEN DRIVER TRIES TO DRIVE AGAIN, THE ENGINE STALLS. DRIVER FORCED TO PUT CAR INTO PARK AND USE START/STOP BUTTON TO COMPLETELY RESTART THE ENGINE. THIS IS A DANGEROUS ISSUE AS THE CAR STALLS COMPLETELY AND PUTS DRIVER AT RISK OF GETTING REAR-ENDED SINCE CAR WILL NOT MOVE WHEN LIGHT TURNS GREEN. THERE IS NO WAY TO PERMANENTLY DISABLE THIS AUTOMATIC RESTART FEATURE, SO DRIVER MUST REMEMBER TO DO IT MANUALLY BY PUSHING A DASH BUTTON WITH A ON IT.....ELSE THE CAR WILL STALL AT FIRST STOP.
Corrective Action:
AUTOMATIC RESTART FEATURE STALLS THE CAR AFTER THE FEATURE TURNS OFF ENGINE AND DRIVER TRIES TO DRIVE AGAIN. IF CAR HAS NOT BEEN RUNNING FOR A LONG TIME, THEN AT FIRST STOP (STOP SIGN OR STOP LIGHT) THE AUTOMATIC RESTART FEATURE WILL TURN OFF THE ENGINE AS EXPECTED BUT WHEN DRIVER TRIES TO DRIVE AGAIN, THE ENGINE STALLS. DRIVER FORCED TO PUT CAR INTO PARK AND USE START/STOP BUTTON TO COMPLETELY RESTART THE ENGINE. THIS IS A DANGEROUS ISSUE AS THE CAR STALLS COMPLETELY AND PUTS DRIVER AT RISK OF GETTING REAR-ENDED SINCE CAR WILL NOT MOVE WHEN LIGHT TURNS GREEN. THERE IS NO WAY TO PERMANENTLY DISABLE THIS AUTOMATIC RESTART FEATURE, SO DRIVER MUST REMEMBER TO DO IT MANUALLY BY PUSHING A DASH BUTTON WITH A ON IT.....ELSE THE CAR WILL STALL AT FIRST STOP.
Additional Notes:
AUTOMATIC RESTART FEATURE STALLS THE CAR AFTER THE FEATURE TURNS OFF ENGINE AND DRIVER TRIES TO DRIVE AGAIN. IF CAR HAS NOT BEEN RUNNING FOR A LONG TIME, THEN AT FIRST STOP (STOP SIGN OR STOP LIGHT) THE AUTOMATIC RESTART FEATURE WILL TURN OFF THE ENGINE AS EXPECTED BUT WHEN DRIVER TRIES TO DRIVE AGAIN, THE ENGINE STALLS. DRIVER FORCED TO PUT CAR INTO PARK AND USE START/STOP BUTTON TO COMPLETELY RESTART THE ENGINE. THIS IS A DANGEROUS ISSUE AS THE CAR STALLS COMPLETELY AND PUTS DRIVER AT RISK OF GETTING REAR-ENDED SINCE CAR WILL NOT MOVE WHEN LIGHT TURNS GREEN. THERE IS NO WAY TO PERMANENTLY DISABLE THIS AUTOMATIC RESTART FEATURE, SO DRIVER MUST REMEMBER TO DO IT MANUALLY BY PUSHING A DASH BUTTON WITH A ON IT.....ELSE THE CAR WILL STALL AT FIRST STOP.
Mfg Campaign: 11192686
Recall Date: Mar 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 CHRYSLER TOURING L PLUS PURCHASED 4/23/2018. ON 3/25/2019, WHILE DRIVING ON A CLEAR DRY ROAD IN LATE AFTERNOON AT 50 MILES/HOUR ON A MAIN ROAD LEADING INTO OUR CITY, THE STEERING SUDDENLY TURNED HARD RIGHT (COULD NOT CONTROL IT) AND THE VEHICLE WENT OFF THE ROAD. NO INJURIES (SIDE AIRBAGS DEPLOYED), BUT SIGNIFICANT DAMAGE TO VEHICLE. IT MAY BE A TOTAL LOSS. IT'S UNBELIEVABLE THAT NOBODY WAS KILLED OR HARDLY PHYSICALLY INJURED, BUT BOTH DRIVER AND PASSENGER (A VERY YOUNG CHILD) ARE TRAUMATIZED BY THE EXPERIENCE WITH THIS NEW VEHICLE. *DT*JB
Corrective Action:
2018 CHRYSLER TOURING L PLUS PURCHASED 4/23/2018. ON 3/25/2019, WHILE DRIVING ON A CLEAR DRY ROAD IN LATE AFTERNOON AT 50 MILES/HOUR ON A MAIN ROAD LEADING INTO OUR CITY, THE STEERING SUDDENLY TURNED HARD RIGHT (COULD NOT CONTROL IT) AND THE VEHICLE WENT OFF THE ROAD. NO INJURIES (SIDE AIRBAGS DEPLOYED), BUT SIGNIFICANT DAMAGE TO VEHICLE. IT MAY BE A TOTAL LOSS. IT'S UNBELIEVABLE THAT NOBODY WAS KILLED OR HARDLY PHYSICALLY INJURED, BUT BOTH DRIVER AND PASSENGER (A VERY YOUNG CHILD) ARE TRAUMATIZED BY THE EXPERIENCE WITH THIS NEW VEHICLE. *DT*JB
Additional Notes:
2018 CHRYSLER TOURING L PLUS PURCHASED 4/23/2018. ON 3/25/2019, WHILE DRIVING ON A CLEAR DRY ROAD IN LATE AFTERNOON AT 50 MILES/HOUR ON A MAIN ROAD LEADING INTO OUR CITY, THE STEERING SUDDENLY TURNED HARD RIGHT (COULD NOT CONTROL IT) AND THE VEHICLE WENT OFF THE ROAD. NO INJURIES (SIDE AIRBAGS DEPLOYED), BUT SIGNIFICANT DAMAGE TO VEHICLE. IT MAY BE A TOTAL LOSS. IT'S UNBELIEVABLE THAT NOBODY WAS KILLED OR HARDLY PHYSICALLY INJURED, BUT BOTH DRIVER AND PASSENGER (A VERY YOUNG CHILD) ARE TRAUMATIZED BY THE EXPERIENCE WITH THIS NEW VEHICLE. *DT*JB
Mfg Campaign: 11191579
Recall Date: Mar 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET FROM THE VEHICLE, WHICH IS NECESSARY FOR THE CAR TO KNOW THE KEY IS NEARBY, ALLOWING THE DOORS TO BE OPENED, ETC. I TOOK THE CAR OUT THE FIRST TIME AFTER THE INCIDENT, THE TRIP INFORMATION SAID THE CAR HAD DRIVEN A TOTAL OF 120 MILES SINCE BEING REFUELED, FOR AN AVERAGE MPG RATING OF 4.7 MPG. SINCE THE AVERAGE FUEL USAGE IS BETWEEN 24 AND 31 MPG, I MUST ASSUME THE EXTRA FUEL WAS USED TO IDLE THE ENGINE FOR SEVERAL HOURS. SINCE WE WERE ALONE IN THE HOUSE THERE WERE NO INJURIES, BUT HAD SOMEONE BEEN SLEEPING UP STAIRS, I AM SURE THE WOULD HAVE BEEN AFFECTED BY OR KILLED BY THE CARBON MONIXIDE. I ALSO FEEL THAT THE INFORMATION NEEDED TO GO TO SOMEONE OTHER THAN THE AUTO MANUFACTURER. *DT*JB *DT*JB
Corrective Action:
WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET FROM THE VEHICLE, WHICH IS NECESSARY FOR THE CAR TO KNOW THE KEY IS NEARBY, ALLOWING THE DOORS TO BE OPENED, ETC. I TOOK THE CAR OUT THE FIRST TIME AFTER THE INCIDENT, THE TRIP INFORMATION SAID THE CAR HAD DRIVEN A TOTAL OF 120 MILES SINCE BEING REFUELED, FOR AN AVERAGE MPG RATING OF 4.7 MPG. SINCE THE AVERAGE FUEL USAGE IS BETWEEN 24 AND 31 MPG, I MUST ASSUME THE EXTRA FUEL WAS USED TO IDLE THE ENGINE FOR SEVERAL HOURS. SINCE WE WERE ALONE IN THE HOUSE THERE WERE NO INJURIES, BUT HAD SOMEONE BEEN SLEEPING UP STAIRS, I AM SURE THE WOULD HAVE BEEN AFFECTED BY OR KILLED BY THE CARBON MONIXIDE. I ALSO FEEL THAT THE INFORMATION NEEDED TO GO TO SOMEONE OTHER THAN THE AUTO MANUFACTURER. *DT*JB *DT*JB
Additional Notes:
WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET FROM THE VEHICLE, WHICH IS NECESSARY FOR THE CAR TO KNOW THE KEY IS NEARBY, ALLOWING THE DOORS TO BE OPENED, ETC. I TOOK THE CAR OUT THE FIRST TIME AFTER THE INCIDENT, THE TRIP INFORMATION SAID THE CAR HAD DRIVEN A TOTAL OF 120 MILES SINCE BEING REFUELED, FOR AN AVERAGE MPG RATING OF 4.7 MPG. SINCE THE AVERAGE FUEL USAGE IS BETWEEN 24 AND 31 MPG, I MUST ASSUME THE EXTRA FUEL WAS USED TO IDLE THE ENGINE FOR SEVERAL HOURS. SINCE WE WERE ALONE IN THE HOUSE THERE WERE NO INJURIES, BUT HAD SOMEONE BEEN SLEEPING UP STAIRS, I AM SURE THE WOULD HAVE BEEN AFFECTED BY OR KILLED BY THE CARBON MONIXIDE. I ALSO FEEL THAT THE INFORMATION NEEDED TO GO TO SOMEONE OTHER THAN THE AUTO MANUFACTURER. *DT*JB *DT*JB
Mfg Campaign: 11191517
Recall Date: Mar 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Corrective Action:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Additional Notes:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Mfg Campaign: 11190204
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Corrective Action:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Additional Notes:
VEHICLE STALLED MULTIPLE TIMES REQUIRING SHIFT TO PARK AND MANUAL RESTART. VEHICLE WAS AT IDLE IN LEFT TURN LANE OF MAJOR CITY ROAD WITH 4 OCCUPANTS. VEHICLE HAS STALLED AT LOW SPEED IN PARKING LOT IMMEDIATELY AFTER STATING TO MOVE FROM A STOP WITH 4 OCCUPANTS. *TR
Mfg Campaign: 11190204
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR TURNED OFF WHILE DRIVING ON HIGHWAY
Corrective Action:
CAR TURNED OFF WHILE DRIVING ON HIGHWAY
Additional Notes:
CAR TURNED OFF WHILE DRIVING ON HIGHWAY
Mfg Campaign: 11190384
Recall Date: Mar 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Corrective Action:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Additional Notes:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Mfg Campaign: 11189907
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Corrective Action:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Additional Notes:
TWICE NOW I HAVE BEEN DRIVING AND THE CAR HAS TURNED ITSELF OFF. I LOOK AT THE DASH AND IT GIVES AND ERROR ABOUT BEING IN PARK SENSE MODE. I TOOK IT TO THE DEALER AND THEY SAY I MUST HAVE HAD A VOLTAGE SPIKE BUT THEY CAN NOT REPRODUCE THE ERROR SO THEY CANNOT FIX IT. ITS PRETTY SCARY LUCKILY NO ONE WAS BARRELING UP BEHIND ME WHEN IT HAPPENED.
Mfg Campaign: 11189907
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Corrective Action:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Additional Notes:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Mfg Campaign: 11189999
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Corrective Action:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Additional Notes:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Mfg Campaign: 11189999
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Corrective Action:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Additional Notes:
DURING DRIVING THE VAN WILL SHUT OFF. THIS HAPPENS INTERMITTENTLY BUT CONSISTENTLY 1-3 TIMES PER WEEK. MOST OFTEN THE VEHICLE WILL SHUT OFF WHILE AT A STOP. THIS HAPPENS WITH BOTH THE AUTO START/STOP FEATURE ON AND OFF. WHEN RELEASING THE BREAK TO RESUMING DRIVING, THE VEHICLE IS OFF AND WARNING LIGHTS ON THE DASH DISPLAY. "SERVICE STABILITRAC, ABS, ETC. IT THEN DISPLAYS THE IGNITION ICON THAT SAYS DEPRESS BRAKE AND START VEHICLE. THE VEHICLE MUST BE PLACED IN PARK, THEN RESTARTED. THIS SAME EVENT HAS HAPPENED ON MULTIPLE OCCASIONS WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH. NO POWER STEERING, BRAKE BOOSTER OR NOTHING. CHRYSLER IS AWARE OF THESE ISSUES IN THE 2018-19 VEHICLES AND WE HAVE BEEN DEALING WITH THEM FOR 3 MONTHS, HOWEVER THEY HAVE NO RESOLUTION PROPOSAL AND FEEL IT OK TO KEEP THIS TYPE OF LIABILITY ON THE ROAD......NOT ACCEPTABLE.
Mfg Campaign: 11189999
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE HAS STALLED. FORCING US TO PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS HAS HAPPENED PULLING INTO BUSY INTERSECTIONS AND ONCE OCCURRED ON TRAIN TRACKS. MY WIFE AND I ARE AFRAID TO DRIVE OUR BRAND NEW MINI VAN.
Corrective Action:
ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE HAS STALLED. FORCING US TO PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS HAS HAPPENED PULLING INTO BUSY INTERSECTIONS AND ONCE OCCURRED ON TRAIN TRACKS. MY WIFE AND I ARE AFRAID TO DRIVE OUR BRAND NEW MINI VAN.
Additional Notes:
ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE HAS STALLED. FORCING US TO PUT THE CAR IN PARK AND RESTART THE ENGINE. THIS HAS HAPPENED PULLING INTO BUSY INTERSECTIONS AND ONCE OCCURRED ON TRAIN TRACKS. MY WIFE AND I ARE AFRAID TO DRIVE OUR BRAND NEW MINI VAN.
Mfg Campaign: 11187131
Recall Date: Mar 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Corrective Action:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Additional Notes:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Mfg Campaign: 11186942
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Corrective Action:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Additional Notes:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Mfg Campaign: 11186942
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Corrective Action:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Additional Notes:
VAN WILL STALL DURING LOW SPEED OR IDLE. STABILITY/TRACTION CONTROL WILL FLASH AND VAN WILL NEED TO BE RESTARTED. HAS HAPPENED MULTIPLE TIMES IN INTERSECTIONS AND ONCE IN STOP AND GO HIGHWAY TRAFFIC.
Mfg Campaign: 11186942
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Corrective Action:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Additional Notes:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Mfg Campaign: 11185683
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Corrective Action:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Additional Notes:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Mfg Campaign: 11185683
Recall Date: Mar 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Corrective Action:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Additional Notes:
MY 2018 CHRYSLER PACIFICA CAR STOPPED WHILE I WAS DRIVING. I HAD SLOWED DOWN TO MAKE A LEFT TURN AND IT SHUT ITSELF OFF. IT QUICKLY FLASHED A MESSAGE ABOUT STABILITY CONTROL AND THEN SHOWED STOP, START, RESTART REQUIRED. THE CAR WAS STILL IN DRIVE. WHEN I TRIED PRESSING THE BRAKE IT WAS VERY HARD AND WOULDN'T MOVE. I PUT THE CAR IN PARK AND TRIED SHUTTING IT OFF AND RESTARTING IT, BUT COULDN'T. I HAD A LINE OF CARS BEHIND ME, INCLUDING A SCHOOL BUS AND PUT MY HAZARDS ON. I'M NOT SURE HOW MANY TRIES IT TOOK, BUT I WAS FINALLY ABLE TO GET IT TO START AND DRIVE HOME. I HAVE SINCE DRIVEN THE CAR WITHOUT INCIDENT BUT I AM VERY NERVOUS THAT IT WILL HAPPEN AGAIN. IT SEEMS LIKE A HUGE SAFETY RISK.
Mfg Campaign: 11185683
Recall Date: Mar 10, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury