Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling one model year 2016 MINI Cooper Hardtop 2 Door vehicle manufactured November 24, 2015, and one BMW X1 Sports Activity Vehicle (SAV) manufactured October, 19 2015. The steering gearbox may have been manufactured with incorrect parts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 30, 2015
Consumer Complaints
185 ComplaintsBmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Today the moonroof lining just fell off. It is hanging from both sides but one of the sides has a thin metal strip bunched up. I am unable to close the moonroof lining and because it hangs it blocks my vision to the back rear from the view mirror. Please keep in mind my BMW has low miles so how is this possible? I am trying to upload a picture but unable on the form.
Corrective Action:
Today the moonroof lining just fell off. It is hanging from both sides but one of the sides has a thin metal strip bunched up. I am unable to close the moonroof lining and because it hangs it blocks my vision to the back rear from the view mirror. Please keep in mind my BMW has low miles so how is this possible? I am trying to upload a picture but unable on the form.
Additional Notes:
Today the moonroof lining just fell off. It is hanging from both sides but one of the sides has a thin metal strip bunched up. I am unable to close the moonroof lining and because it hangs it blocks my vision to the back rear from the view mirror. Please keep in mind my BMW has low miles so how is this possible? I am trying to upload a picture but unable on the form.
Mfg Campaign: 11537044
Recall Date: Aug 7, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 BMW X1. The contact stated that while parking the vehicle, a secure vehicle brake warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the shift lock solenoid needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2016 BMW X1. The contact stated that while parking the vehicle, a secure vehicle brake warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the shift lock solenoid needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2016 BMW X1. The contact stated that while parking the vehicle, a secure vehicle brake warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the shift lock solenoid needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11535789
Recall Date: Aug 1, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Error - secure vehicle with parking brake when stopped
Corrective Action:
Error - secure vehicle with parking brake when stopped
Additional Notes:
Error - secure vehicle with parking brake when stopped
Mfg Campaign: 11527738
Recall Date: Jun 19, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Secure vehicle against rolling error sign
Corrective Action:
Secure vehicle against rolling error sign
Additional Notes:
Secure vehicle against rolling error sign
Mfg Campaign: 11527777
Recall Date: Jun 19, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Error message "Secure vehicle with parking brake when stopped. Consult service center" on my 2016 BMW X1. Seems common enough for a recall - I am quoted $2,700 fix by the dealer and the problem seems to be a small spring in the gear selector box!?
Corrective Action:
Error message "Secure vehicle with parking brake when stopped. Consult service center" on my 2016 BMW X1. Seems common enough for a recall - I am quoted $2,700 fix by the dealer and the problem seems to be a small spring in the gear selector box!?
Additional Notes:
Error message "Secure vehicle with parking brake when stopped. Consult service center" on my 2016 BMW X1. Seems common enough for a recall - I am quoted $2,700 fix by the dealer and the problem seems to be a small spring in the gear selector box!?
Mfg Campaign: 11524507
Recall Date: May 30, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Getting transmission error: secure vehicle when stopped. This will not turn off.
Corrective Action:
Getting transmission error: secure vehicle when stopped. This will not turn off.
Additional Notes:
Getting transmission error: secure vehicle when stopped. This will not turn off.
Mfg Campaign: 11520347
Recall Date: May 3, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The vehicle features a panoramic sunroof with a retractable sunroof shade. The sunroof shade is attached to the sides of the vehicle ceiling with glue that fails over time and causes the sunshade to partially or completely detach from the ceiling of the vehicle, causing a dangerous obstruction to visibility.
Corrective Action:
The vehicle features a panoramic sunroof with a retractable sunroof shade. The sunroof shade is attached to the sides of the vehicle ceiling with glue that fails over time and causes the sunshade to partially or completely detach from the ceiling of the vehicle, causing a dangerous obstruction to visibility.
Additional Notes:
The vehicle features a panoramic sunroof with a retractable sunroof shade. The sunroof shade is attached to the sides of the vehicle ceiling with glue that fails over time and causes the sunshade to partially or completely detach from the ceiling of the vehicle, causing a dangerous obstruction to visibility.
Mfg Campaign: 11519909
Recall Date: May 1, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Corrective Action:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Additional Notes:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Mfg Campaign: 11519441
Recall Date: Apr 28, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Corrective Action:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Additional Notes:
My BMW X1 started to display a message on the screen that says "Secure vehicle against rolling". I had it looked at and the diagnoses came back that there is a faulty spring inside the shifter that needs to be replaced. After some research, I have found this is happening to MANY BMW's. At this point, it does not seem like it is effecting the functioning of my shifter but I am not sure what the long term repercussions are. This message has been displayed every time I turn the car on for the past year. I was quoted over $2000 for BMW to repair this issue. I refuse to spend the money on an issue that should be a recall if it effects a large number of BMW's.
Mfg Campaign: 11519441
Recall Date: Apr 28, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear defroster burst into flames. Melting the paneling and wiring
Corrective Action:
The rear defroster burst into flames. Melting the paneling and wiring
Additional Notes:
The rear defroster burst into flames. Melting the paneling and wiring
Mfg Campaign: 11519251
Recall Date: Apr 27, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 BMW X1. The contact stated while shifting into park (P), the contact became aware of a message to “Secure Vehicle with Parking Brake" displayed. The contact stated that she manually set the parking brake. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the shifter assembly needed to be replaced. The contact was advised by the mechanic that the code for the failure was: 420106 (Selector lever locked in park). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2016 BMW X1. The contact stated while shifting into park (P), the contact became aware of a message to “Secure Vehicle with Parking Brake" displayed. The contact stated that she manually set the parking brake. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the shifter assembly needed to be replaced. The contact was advised by the mechanic that the code for the failure was: 420106 (Selector lever locked in park). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2016 BMW X1. The contact stated while shifting into park (P), the contact became aware of a message to “Secure Vehicle with Parking Brake" displayed. The contact stated that she manually set the parking brake. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the shifter assembly needed to be replaced. The contact was advised by the mechanic that the code for the failure was: 420106 (Selector lever locked in park). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11519098
Recall Date: Apr 26, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Corrective Action:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Additional Notes:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Mfg Campaign: 11517218
Recall Date: Apr 15, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Corrective Action:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Additional Notes:
The sunroof screen that covers the panoramic sunroof has become detached from the retractable component. Because of this, the screen has begun to sag, which is now partially obstructing visibility through the rearview mirror. This obstruction is a life threatening situation because of lowered visibility. (According to online forums dedicated to this manufacturer's vehicles, this is a common issue for this make and model. Unfortunately, the manufacturer considers the sunroof shade a "cosmetic" component, and it is not covered by warranties or service plans.)
Mfg Campaign: 11517218
Recall Date: Apr 15, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When parked, the transmission warning light is on saying "Secure vehicle with parking break when stopped. Consult service center" This appears to be a very common issue in X1, but the BMW dealership does not recognize the common safety issue as a recall.
Corrective Action:
When parked, the transmission warning light is on saying "Secure vehicle with parking break when stopped. Consult service center" This appears to be a very common issue in X1, but the BMW dealership does not recognize the common safety issue as a recall.
Additional Notes:
When parked, the transmission warning light is on saying "Secure vehicle with parking break when stopped. Consult service center" This appears to be a very common issue in X1, but the BMW dealership does not recognize the common safety issue as a recall.
Mfg Campaign: 11516744
Recall Date: Apr 12, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Error code - Transmission: Secure vehicle with parking brake when stopped. Consult Service Center. I believe this should be a recall taken care of by BMW as it is extremely common among 2016 BMW X1 models.
Corrective Action:
Error code - Transmission: Secure vehicle with parking brake when stopped. Consult Service Center. I believe this should be a recall taken care of by BMW as it is extremely common among 2016 BMW X1 models.
Additional Notes:
Error code - Transmission: Secure vehicle with parking brake when stopped. Consult Service Center. I believe this should be a recall taken care of by BMW as it is extremely common among 2016 BMW X1 models.
Mfg Campaign: 11514544
Recall Date: Mar 30, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 BMW X1. The contact stated that upon starting the vehicle, there was a “Secure vehicle against Rolling” message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 44,000.
Corrective Action:
The contact owns a 2016 BMW X1. The contact stated that upon starting the vehicle, there was a “Secure vehicle against Rolling” message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 44,000.
Additional Notes:
The contact owns a 2016 BMW X1. The contact stated that upon starting the vehicle, there was a “Secure vehicle against Rolling” message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 44,000.
Mfg Campaign: 11509699
Recall Date: Mar 1, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, the purpose of me writing to you today is to submit a request about my 2016 BMW X1. I researched the problem and it seem to be a normal problem or recall on these particular vehicles. My X1 currently has an error message stating " secure vehicle with parking brake when stopped. Consult service center. My BMW was completely fine until now. Since this is a common issue with this particular model that it should be covered under BMW. I am not the only one going through this unexpected problem and I also read that 2016 BMW X1 has these issues. I would appreciate it if this issue could be covered. Thank you!!!
Corrective Action:
Hello, the purpose of me writing to you today is to submit a request about my 2016 BMW X1. I researched the problem and it seem to be a normal problem or recall on these particular vehicles. My X1 currently has an error message stating " secure vehicle with parking brake when stopped. Consult service center. My BMW was completely fine until now. Since this is a common issue with this particular model that it should be covered under BMW. I am not the only one going through this unexpected problem and I also read that 2016 BMW X1 has these issues. I would appreciate it if this issue could be covered. Thank you!!!
Additional Notes:
Hello, the purpose of me writing to you today is to submit a request about my 2016 BMW X1. I researched the problem and it seem to be a normal problem or recall on these particular vehicles. My X1 currently has an error message stating " secure vehicle with parking brake when stopped. Consult service center. My BMW was completely fine until now. Since this is a common issue with this particular model that it should be covered under BMW. I am not the only one going through this unexpected problem and I also read that 2016 BMW X1 has these issues. I would appreciate it if this issue could be covered. Thank you!!!
Mfg Campaign: 11508884
Recall Date: Feb 24, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Corrective Action:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Additional Notes:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Mfg Campaign: 11505662
Recall Date: Feb 5, 2023
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Corrective Action:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Additional Notes:
The sunroof shade is a common failure point on these cars that’s not being addressed. A quick internet search provides hundreds of reports of the same with the 2016+ vehicles. While it may seem harmless, my 3 year old constantly had the sun beating on the top of his head, especially in the hot summer sun. I had to pay somebody to install 5% tint on the glass because the sun was enough to give his skin a light sunburn. BMW wants $2500 to fix what’s obviously a defect.
Mfg Campaign: 11505662
Recall Date: Feb 5, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
untimely failure of the shade blind can leave it sagging/hanging and blocking the view of the driver while operating the vehicle. This is a major hazard
Corrective Action:
untimely failure of the shade blind can leave it sagging/hanging and blocking the view of the driver while operating the vehicle. This is a major hazard
Additional Notes:
untimely failure of the shade blind can leave it sagging/hanging and blocking the view of the driver while operating the vehicle. This is a major hazard
Mfg Campaign: 11501520
Recall Date: Jan 12, 2023
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