Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling one model year 2016 MINI Cooper Hardtop 2 Door vehicle manufactured November 24, 2015, and one BMW X1 Sports Activity Vehicle (SAV) manufactured October, 19 2015. The steering gearbox may have been manufactured with incorrect parts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 30, 2015
Consumer Complaints
185 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car just started showing an error code every time I turn it off or on saying to "Secure vehicle with parking brake when stopped" with a transmission status error code but is running perfectly fine.
Corrective Action:
My car just started showing an error code every time I turn it off or on saying to "Secure vehicle with parking brake when stopped" with a transmission status error code but is running perfectly fine.
Additional Notes:
My car just started showing an error code every time I turn it off or on saying to "Secure vehicle with parking brake when stopped" with a transmission status error code but is running perfectly fine.
Mfg Campaign: 11603918
Recall Date: Jul 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Corrective Action:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Additional Notes:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Mfg Campaign: 11602851
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Corrective Action:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Additional Notes:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Mfg Campaign: 11602851
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Corrective Action:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Additional Notes:
Every time I start or stop my vehicle I get a notification that shows Transmission: Secure vehicle with parking brake when stopped. Consult service center. And my console has a hazard warning that shows: Secure vehicle against rolling. This happens every time, even if the car is parked on a completely flat surface in no danger whatsoever of rolling. I've read SEVERAL X1 owners get this message and all state this needs to be a RECALL. They take their vehicles in for service and are told it's between $2500 and $3000 due to a tiny spring that breaks and the selector no longer communicates with the car in the parking position, and because of this there is an error message in dashboard in which warns you to make sure the vehicle is secure
Mfg Campaign: 11602851
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Keep getting the following warning "Transmission - secure vehicle with parking brake". It seems this is a known issue relating to a simple spring in the gear shifter that causes the computer to not recognize that the vehicle is in park. It's not only a very expensive repair for such a simple part failure, but also a safety concern in not knowing if the vehicle is secure to park.
Corrective Action:
Keep getting the following warning "Transmission - secure vehicle with parking brake". It seems this is a known issue relating to a simple spring in the gear shifter that causes the computer to not recognize that the vehicle is in park. It's not only a very expensive repair for such a simple part failure, but also a safety concern in not knowing if the vehicle is secure to park.
Additional Notes:
Keep getting the following warning "Transmission - secure vehicle with parking brake". It seems this is a known issue relating to a simple spring in the gear shifter that causes the computer to not recognize that the vehicle is in park. It's not only a very expensive repair for such a simple part failure, but also a safety concern in not knowing if the vehicle is secure to park.
Mfg Campaign: 11597421
Recall Date: Jun 28, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During the parking of the vehicle (gearbox shifter in “Park Position") and after turning off the engine, the iDrive system shows the following message: “Secure vehicle with parking brake and have the problem checked by dealership. This happens when I start up the vehicle in park and when turning off the vehicle. Also, when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. Dealership error computer diagnostic shows the code “420106” - Shift Lock solenoid: Selector lever wrongly not locked in Park. I shared with the dealership that this is a manufacturer problem and if they could fix it for free or give me a discount to fix the problem due to safety issues and I was told “No” I have to pay the total cost to repair this problem. Currently I am still driving a vehicle that can increase my risk of injury and the injury of bystanders. I purchased this vehicle after I retired because BMW makes good vehicles and this would be the last car I would purchase in my life.
Corrective Action:
During the parking of the vehicle (gearbox shifter in “Park Position") and after turning off the engine, the iDrive system shows the following message: “Secure vehicle with parking brake and have the problem checked by dealership. This happens when I start up the vehicle in park and when turning off the vehicle. Also, when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. Dealership error computer diagnostic shows the code “420106” - Shift Lock solenoid: Selector lever wrongly not locked in Park. I shared with the dealership that this is a manufacturer problem and if they could fix it for free or give me a discount to fix the problem due to safety issues and I was told “No” I have to pay the total cost to repair this problem. Currently I am still driving a vehicle that can increase my risk of injury and the injury of bystanders. I purchased this vehicle after I retired because BMW makes good vehicles and this would be the last car I would purchase in my life.
Additional Notes:
During the parking of the vehicle (gearbox shifter in “Park Position") and after turning off the engine, the iDrive system shows the following message: “Secure vehicle with parking brake and have the problem checked by dealership. This happens when I start up the vehicle in park and when turning off the vehicle. Also, when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. Dealership error computer diagnostic shows the code “420106” - Shift Lock solenoid: Selector lever wrongly not locked in Park. I shared with the dealership that this is a manufacturer problem and if they could fix it for free or give me a discount to fix the problem due to safety issues and I was told “No” I have to pay the total cost to repair this problem. Currently I am still driving a vehicle that can increase my risk of injury and the injury of bystanders. I purchased this vehicle after I retired because BMW makes good vehicles and this would be the last car I would purchase in my life.
Mfg Campaign: 11590832
Recall Date: May 26, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Corrective Action:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Additional Notes:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Mfg Campaign: 11583481
Recall Date: Apr 17, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Corrective Action:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Additional Notes:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Mfg Campaign: 11583481
Recall Date: Apr 17, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Corrective Action:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Additional Notes:
Steering Geer Box Structure body Roof and Pillars Seat belt retractors Air bags frontal
Mfg Campaign: 11583481
Recall Date: Apr 17, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dash keeps reading secure vehicle against rolling. I believe it may be something with the gear shifter.
Corrective Action:
Dash keeps reading secure vehicle against rolling. I believe it may be something with the gear shifter.
Additional Notes:
Dash keeps reading secure vehicle against rolling. I believe it may be something with the gear shifter.
Mfg Campaign: 11583140
Recall Date: Apr 15, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It is showing "SECURE VEHICLE AGAINST ROLLING". what does this mean? Why would the vehicle roll?!
Corrective Action:
It is showing "SECURE VEHICLE AGAINST ROLLING". what does this mean? Why would the vehicle roll?!
Additional Notes:
It is showing "SECURE VEHICLE AGAINST ROLLING". what does this mean? Why would the vehicle roll?!
Mfg Campaign: 11581255
Recall Date: Apr 4, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repeatedly getting warnings of "secre vehicle with parking brake"
Corrective Action:
Repeatedly getting warnings of "secre vehicle with parking brake"
Additional Notes:
Repeatedly getting warnings of "secre vehicle with parking brake"
Mfg Campaign: 11579739
Recall Date: Mar 27, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Error message stating “secure vehicle from rolling”. This is a common issue with the X1. I’ve found countless complaints of the issue on BMW forums. Dealers are quoting $3000-$3500 for the repairs due to the time it takes to repair. BMW has in some cases acknowledged the issue and provided repair as a goodwill gesture but has yet to issue a recall for this known issue.
Corrective Action:
Error message stating “secure vehicle from rolling”. This is a common issue with the X1. I’ve found countless complaints of the issue on BMW forums. Dealers are quoting $3000-$3500 for the repairs due to the time it takes to repair. BMW has in some cases acknowledged the issue and provided repair as a goodwill gesture but has yet to issue a recall for this known issue.
Additional Notes:
Error message stating “secure vehicle from rolling”. This is a common issue with the X1. I’ve found countless complaints of the issue on BMW forums. Dealers are quoting $3000-$3500 for the repairs due to the time it takes to repair. BMW has in some cases acknowledged the issue and provided repair as a goodwill gesture but has yet to issue a recall for this known issue.
Mfg Campaign: 11572817
Recall Date: Feb 19, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Secure vehicle against rolling error displayed despite the fact the car is securely in Park. Issue is a broke $1 spring inside the gearshifter that requires $4000 to fix at dealership. This is a poor quality issue driving a cash cow at the dealership ls with many people complaining online about this issue. It should be a recall
Corrective Action:
Secure vehicle against rolling error displayed despite the fact the car is securely in Park. Issue is a broke $1 spring inside the gearshifter that requires $4000 to fix at dealership. This is a poor quality issue driving a cash cow at the dealership ls with many people complaining online about this issue. It should be a recall
Additional Notes:
Secure vehicle against rolling error displayed despite the fact the car is securely in Park. Issue is a broke $1 spring inside the gearshifter that requires $4000 to fix at dealership. This is a poor quality issue driving a cash cow at the dealership ls with many people complaining online about this issue. It should be a recall
Mfg Campaign: 11571195
Recall Date: Feb 10, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Please note that this is NOT the result of an accident. The car is a 2016 BMW X1 model which we have purchased in July 2020 as a BMW certified vehicle from a BMW dealer. Starting in December 2023 the car dashboard shows a warning light saying Secure Vehicle from Rolling. I have read that is it due to a broken pin in the transmission and it seems a common problem in 2016-17 BMWs X1 . BMW should have issued a recall . Again, there was NO accident.
Corrective Action:
Please note that this is NOT the result of an accident. The car is a 2016 BMW X1 model which we have purchased in July 2020 as a BMW certified vehicle from a BMW dealer. Starting in December 2023 the car dashboard shows a warning light saying Secure Vehicle from Rolling. I have read that is it due to a broken pin in the transmission and it seems a common problem in 2016-17 BMWs X1 . BMW should have issued a recall . Again, there was NO accident.
Additional Notes:
Please note that this is NOT the result of an accident. The car is a 2016 BMW X1 model which we have purchased in July 2020 as a BMW certified vehicle from a BMW dealer. Starting in December 2023 the car dashboard shows a warning light saying Secure Vehicle from Rolling. I have read that is it due to a broken pin in the transmission and it seems a common problem in 2016-17 BMWs X1 . BMW should have issued a recall . Again, there was NO accident.
Mfg Campaign: 11567650
Recall Date: Jan 24, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Corrective Action:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Additional Notes:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Mfg Campaign: 11566252
Recall Date: Jan 18, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Corrective Action:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Additional Notes:
Front left strut and right motor mount failed at less than 40K miles. Vehicle was not driven off road and was not in any accidents. This seems extremely early for such a failure. BMW dealer noted there was a "bulletin" on this model that if one strut failed, the pair should be replaced. It seems there may be a larger issue and possibly the need for a safety recall. Water pump also failed
Mfg Campaign: 11566252
Recall Date: Jan 18, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When turning car on and off error message “Secure Vehicle against rolling”. Everything shifts completely fine in the car, the parking brake engages and the car shifts into park fine. I’ve been told by dealer to bring in for $199 to do an assessment. I see on line this is a common issue and dealers charge between $2000 and $3000 to repair. I submit that this issue should be corrected by BMW through a recall.
Corrective Action:
When turning car on and off error message “Secure Vehicle against rolling”. Everything shifts completely fine in the car, the parking brake engages and the car shifts into park fine. I’ve been told by dealer to bring in for $199 to do an assessment. I see on line this is a common issue and dealers charge between $2000 and $3000 to repair. I submit that this issue should be corrected by BMW through a recall.
Additional Notes:
When turning car on and off error message “Secure Vehicle against rolling”. Everything shifts completely fine in the car, the parking brake engages and the car shifts into park fine. I’ve been told by dealer to bring in for $199 to do an assessment. I see on line this is a common issue and dealers charge between $2000 and $3000 to repair. I submit that this issue should be corrected by BMW through a recall.
Mfg Campaign: 11563719
Recall Date: Jan 5, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The following warning came up on my car: secure vehicle with parking brake when stopped. Consult service center. The problem is a gear selector replacement. This small faulty spring costs only $10 but because of where it is located in the car will cost close to $4,000 to fix; it’s a well-known problem in X1s. This should be recalled.
Corrective Action:
The following warning came up on my car: secure vehicle with parking brake when stopped. Consult service center. The problem is a gear selector replacement. This small faulty spring costs only $10 but because of where it is located in the car will cost close to $4,000 to fix; it’s a well-known problem in X1s. This should be recalled.
Additional Notes:
The following warning came up on my car: secure vehicle with parking brake when stopped. Consult service center. The problem is a gear selector replacement. This small faulty spring costs only $10 but because of where it is located in the car will cost close to $4,000 to fix; it’s a well-known problem in X1s. This should be recalled.
Mfg Campaign: 11561817
Recall Date: Dec 26, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Secure transmission from rolling light keeps coming on when I try to get out of park. ….drive shifter needs to be replaced. Estimated $2400!!!!! This should be a recall issue. .
Corrective Action:
Secure transmission from rolling light keeps coming on when I try to get out of park. ….drive shifter needs to be replaced. Estimated $2400!!!!! This should be a recall issue. .
Additional Notes:
Secure transmission from rolling light keeps coming on when I try to get out of park. ….drive shifter needs to be replaced. Estimated $2400!!!!! This should be a recall issue. .
Mfg Campaign: 11561841
Recall Date: Dec 26, 2023
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