Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling one model year 2016 MINI Cooper Hardtop 2 Door vehicle manufactured November 24, 2015, and one BMW X1 Sports Activity Vehicle (SAV) manufactured October, 19 2015. The steering gearbox may have been manufactured with incorrect parts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 30, 2015
Consumer Complaints
185 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Many X1 owners have reported the "Secure Vehicle Against Rolling Error" online in forums once the vehicle hits 100K miles. BMW is charging customers over $3K to fix a worn out spring that costs less than $10 on eBay. This should be under recall!
Corrective Action:
Many X1 owners have reported the "Secure Vehicle Against Rolling Error" online in forums once the vehicle hits 100K miles. BMW is charging customers over $3K to fix a worn out spring that costs less than $10 on eBay. This should be under recall!
Additional Notes:
Many X1 owners have reported the "Secure Vehicle Against Rolling Error" online in forums once the vehicle hits 100K miles. BMW is charging customers over $3K to fix a worn out spring that costs less than $10 on eBay. This should be under recall!
Mfg Campaign: 11561140
Recall Date: Dec 20, 2023
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
2016 BMW X1 - 16,500 miles. When the car is in idle and the wheel is turned left or right it makes a groaning sound. The dealer says the strut mounts failed, and they need to take out the spring shocks, replace the mounts, and realign the vehicle. The vehicle is out of warranty (warranty was 4 yrs or 50,000 miles). When I look on BMW forums I see numerous other X1 owners had this issue at low mileages such as 300, 5000, 7000, 18000, 25000, etc miles. And that on 11/1/16 BMW knew of this defective part, that affected vehicles produced from 7/1/15 to 9/29/16, and issued TSB: SI B31 05 16. However, BMW did not notify owners of the defective part so it could be repaired while the car was under warranty.
Corrective Action:
2016 BMW X1 - 16,500 miles. When the car is in idle and the wheel is turned left or right it makes a groaning sound. The dealer says the strut mounts failed, and they need to take out the spring shocks, replace the mounts, and realign the vehicle. The vehicle is out of warranty (warranty was 4 yrs or 50,000 miles). When I look on BMW forums I see numerous other X1 owners had this issue at low mileages such as 300, 5000, 7000, 18000, 25000, etc miles. And that on 11/1/16 BMW knew of this defective part, that affected vehicles produced from 7/1/15 to 9/29/16, and issued TSB: SI B31 05 16. However, BMW did not notify owners of the defective part so it could be repaired while the car was under warranty.
Additional Notes:
2016 BMW X1 - 16,500 miles. When the car is in idle and the wheel is turned left or right it makes a groaning sound. The dealer says the strut mounts failed, and they need to take out the spring shocks, replace the mounts, and realign the vehicle. The vehicle is out of warranty (warranty was 4 yrs or 50,000 miles). When I look on BMW forums I see numerous other X1 owners had this issue at low mileages such as 300, 5000, 7000, 18000, 25000, etc miles. And that on 11/1/16 BMW knew of this defective part, that affected vehicles produced from 7/1/15 to 9/29/16, and issued TSB: SI B31 05 16. However, BMW did not notify owners of the defective part so it could be repaired while the car was under warranty.
Mfg Campaign: 11560386
Recall Date: Dec 15, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Corrective Action:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Additional Notes:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Mfg Campaign: 11560025
Recall Date: Dec 13, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Corrective Action:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Additional Notes:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Mfg Campaign: 11560025
Recall Date: Dec 13, 2023
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Corrective Action:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Additional Notes:
having an issue with the warning light saying Secure Vehicle from Rolling. gear selector replacement Needed. Shifter Linkage needed replacing
Mfg Campaign: 11560025
Recall Date: Dec 13, 2023
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The power sunshade came loose and dropped one side of the sunshade to the drivers side because it came loose
Corrective Action:
The power sunshade came loose and dropped one side of the sunshade to the drivers side because it came loose
Additional Notes:
The power sunshade came loose and dropped one side of the sunshade to the drivers side because it came loose
Mfg Campaign: 11558362
Recall Date: Dec 4, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Warning - Transmission: Secure vehicle with parking brake when stopped.
Corrective Action:
Warning - Transmission: Secure vehicle with parking brake when stopped.
Additional Notes:
Warning - Transmission: Secure vehicle with parking brake when stopped.
Mfg Campaign: 11557974
Recall Date: Dec 1, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Im having a message on my bmw states “ secure vehicle against rolling”
Corrective Action:
Im having a message on my bmw states “ secure vehicle against rolling”
Additional Notes:
Im having a message on my bmw states “ secure vehicle against rolling”
Mfg Campaign: 11556037
Recall Date: Nov 20, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Im having a message on my bmw states “ secure vehicle against rolling”
Corrective Action:
Im having a message on my bmw states “ secure vehicle against rolling”
Additional Notes:
Im having a message on my bmw states “ secure vehicle against rolling”
Mfg Campaign: 11556037
Recall Date: Nov 20, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Visor screen covering sunroof. The driver side of screen is partially ripped from track.
Corrective Action:
Visor screen covering sunroof. The driver side of screen is partially ripped from track.
Additional Notes:
Visor screen covering sunroof. The driver side of screen is partially ripped from track.
Mfg Campaign: 11555666
Recall Date: Nov 17, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am receiving the secure vehicle against rolling error message. I will be researching how to fix.
Corrective Action:
I am receiving the secure vehicle against rolling error message. I will be researching how to fix.
Additional Notes:
I am receiving the secure vehicle against rolling error message. I will be researching how to fix.
Mfg Campaign: 11554997
Recall Date: Nov 14, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
During the parking of my vehicles (gearbox shifter in P position) and after turning off the engine, the iDrive system shows the following messages: "Transmission: Secure vehicle with parking brake when stopped. Consult service center." This happens each and every time and also when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. I have ever come to dealer for help, but they charge 300$ for any diagnosis. So I went to a local BMW body shop, and they are able to reproduce it and couldn't fix it completely. After studying this issue on one of the biggest BMW global forums - [XXX] , I came to the opinion that the problem most likely is either in weak design of the gearbox shifter unit or in the gearbox mechatronic unit and unfortunately is a common problem for BMW models. I'm concerned that BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear after such low odometer readings that are displayed. Other than me, many BMW X1 owners are experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
During the parking of my vehicles (gearbox shifter in P position) and after turning off the engine, the iDrive system shows the following messages: "Transmission: Secure vehicle with parking brake when stopped. Consult service center." This happens each and every time and also when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. I have ever come to dealer for help, but they charge 300$ for any diagnosis. So I went to a local BMW body shop, and they are able to reproduce it and couldn't fix it completely. After studying this issue on one of the biggest BMW global forums - [XXX] , I came to the opinion that the problem most likely is either in weak design of the gearbox shifter unit or in the gearbox mechatronic unit and unfortunately is a common problem for BMW models. I'm concerned that BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear after such low odometer readings that are displayed. Other than me, many BMW X1 owners are experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
During the parking of my vehicles (gearbox shifter in P position) and after turning off the engine, the iDrive system shows the following messages: "Transmission: Secure vehicle with parking brake when stopped. Consult service center." This happens each and every time and also when the vehicle is parked on level ground the error will remain even if the parking brake is applied. After turning on the engine again and putting the shifter either in R or D position, the error goes away. I have ever come to dealer for help, but they charge 300$ for any diagnosis. So I went to a local BMW body shop, and they are able to reproduce it and couldn't fix it completely. After studying this issue on one of the biggest BMW global forums - [XXX] , I came to the opinion that the problem most likely is either in weak design of the gearbox shifter unit or in the gearbox mechatronic unit and unfortunately is a common problem for BMW models. I'm concerned that BMW hasn’t announced any recall procedure, despite the fact that both of the units mentioned are quite expensive and definitely shouldn’t appear after such low odometer readings that are displayed. Other than me, many BMW X1 owners are experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11550732
Recall Date: Oct 18, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dash displays: “secure vehicle with parking break when stopped. Consult service center.” Apparently this is an ongoing issue with the 2016 X1 and is a relatively simple fix albeit, costs an insane amount of money. This should be a recall.
Corrective Action:
Dash displays: “secure vehicle with parking break when stopped. Consult service center.” Apparently this is an ongoing issue with the 2016 X1 and is a relatively simple fix albeit, costs an insane amount of money. This should be a recall.
Additional Notes:
Dash displays: “secure vehicle with parking break when stopped. Consult service center.” Apparently this is an ongoing issue with the 2016 X1 and is a relatively simple fix albeit, costs an insane amount of money. This should be a recall.
Mfg Campaign: 11550048
Recall Date: Oct 15, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 6/27/23 the car dealership confirmed that the emergency brake sensor has broken and the car now misinforms the driver of whether the emergency brake has been activated. This had been an Issue for a few months. The display screen informs the driver that the brake is not activated, even if it has been activated. The result of this is that a driver may start to ignore the incorrect warning and may cause a driver to get confused regarding whether the brake is activated. A failure to properly activate an emergency brake could result in life threatening injuries. The car was taken to the dealer who confirmed the above problem with the sensor. I explored online blogs and found that many other X1 BMW owners have experienced similar issues. It looks as if this is a failing of the sensor system in this model car.
Corrective Action:
On 6/27/23 the car dealership confirmed that the emergency brake sensor has broken and the car now misinforms the driver of whether the emergency brake has been activated. This had been an Issue for a few months. The display screen informs the driver that the brake is not activated, even if it has been activated. The result of this is that a driver may start to ignore the incorrect warning and may cause a driver to get confused regarding whether the brake is activated. A failure to properly activate an emergency brake could result in life threatening injuries. The car was taken to the dealer who confirmed the above problem with the sensor. I explored online blogs and found that many other X1 BMW owners have experienced similar issues. It looks as if this is a failing of the sensor system in this model car.
Additional Notes:
On 6/27/23 the car dealership confirmed that the emergency brake sensor has broken and the car now misinforms the driver of whether the emergency brake has been activated. This had been an Issue for a few months. The display screen informs the driver that the brake is not activated, even if it has been activated. The result of this is that a driver may start to ignore the incorrect warning and may cause a driver to get confused regarding whether the brake is activated. A failure to properly activate an emergency brake could result in life threatening injuries. The car was taken to the dealer who confirmed the above problem with the sensor. I explored online blogs and found that many other X1 BMW owners have experienced similar issues. It looks as if this is a failing of the sensor system in this model car.
Mfg Campaign: 11549277
Recall Date: Oct 10, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Every time I put the car in park It warns me “secure the vehicle against rolling”. I have done extensive research that this is a simple spring located in the gear box. This is something that all X1 have issues with. It should be covered as a RECALL.
Corrective Action:
Every time I put the car in park It warns me “secure the vehicle against rolling”. I have done extensive research that this is a simple spring located in the gear box. This is something that all X1 have issues with. It should be covered as a RECALL.
Additional Notes:
Every time I put the car in park It warns me “secure the vehicle against rolling”. I have done extensive research that this is a simple spring located in the gear box. This is something that all X1 have issues with. It should be covered as a RECALL.
Mfg Campaign: 11548854
Recall Date: Oct 7, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 BMW X1. The contact stated that while having a routine inspection at the local dealer, the mechanic informed her that the engine mounts had failed. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. The vehicle was taken to another local dealer, BMW of Sarasota (5151 Clark Rd., Sarasota, FL 34233) for a battery replacement. The vehicle was diagnosed, and the contact was informed that the engine mounts had failed again at 65,000. The vehicle was repaired. The manufacturer was contacted and provided a discount on the repair. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2016 BMW X1. The contact stated that while having a routine inspection at the local dealer, the mechanic informed her that the engine mounts had failed. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. The vehicle was taken to another local dealer, BMW of Sarasota (5151 Clark Rd., Sarasota, FL 34233) for a battery replacement. The vehicle was diagnosed, and the contact was informed that the engine mounts had failed again at 65,000. The vehicle was repaired. The manufacturer was contacted and provided a discount on the repair. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2016 BMW X1. The contact stated that while having a routine inspection at the local dealer, the mechanic informed her that the engine mounts had failed. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. The vehicle was taken to another local dealer, BMW of Sarasota (5151 Clark Rd., Sarasota, FL 34233) for a battery replacement. The vehicle was diagnosed, and the contact was informed that the engine mounts had failed again at 65,000. The vehicle was repaired. The manufacturer was contacted and provided a discount on the repair. The failure mileage was approximately 42,000.
Mfg Campaign: 11547273
Recall Date: Sep 29, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
per internet, very common problem. Gear box problem that prevents car from automatically going into Park when rolling, doors open, etc....there is a message warning driver to secure car by parkiing brake to prevent from rolling. Thousands of dollars to repair per internet ( i understand the problems with internet info) but multiple discussions on line. BMW x1 2016, 35k miles. Multiple mechanics on line state that it results from a broken spring, but 3000.00 labor to open and remove gear box to repair the spring. Any recourse? thanks for any info.....
Corrective Action:
per internet, very common problem. Gear box problem that prevents car from automatically going into Park when rolling, doors open, etc....there is a message warning driver to secure car by parkiing brake to prevent from rolling. Thousands of dollars to repair per internet ( i understand the problems with internet info) but multiple discussions on line. BMW x1 2016, 35k miles. Multiple mechanics on line state that it results from a broken spring, but 3000.00 labor to open and remove gear box to repair the spring. Any recourse? thanks for any info.....
Additional Notes:
per internet, very common problem. Gear box problem that prevents car from automatically going into Park when rolling, doors open, etc....there is a message warning driver to secure car by parkiing brake to prevent from rolling. Thousands of dollars to repair per internet ( i understand the problems with internet info) but multiple discussions on line. BMW x1 2016, 35k miles. Multiple mechanics on line state that it results from a broken spring, but 3000.00 labor to open and remove gear box to repair the spring. Any recourse? thanks for any info.....
Mfg Campaign: 11546473
Recall Date: Sep 25, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The gear selector spring is defective. An error message comes up on the screen each time the car is turned on with an error related to the transmission. I have had BMW inspect the vehicle and determine there is a sensor issue broken, but the vehicle works. The gear selector spring causes this error and the error pops up and overrides safety features such as the camera when backing up.
Corrective Action:
The gear selector spring is defective. An error message comes up on the screen each time the car is turned on with an error related to the transmission. I have had BMW inspect the vehicle and determine there is a sensor issue broken, but the vehicle works. The gear selector spring causes this error and the error pops up and overrides safety features such as the camera when backing up.
Additional Notes:
The gear selector spring is defective. An error message comes up on the screen each time the car is turned on with an error related to the transmission. I have had BMW inspect the vehicle and determine there is a sensor issue broken, but the vehicle works. The gear selector spring causes this error and the error pops up and overrides safety features such as the camera when backing up.
Mfg Campaign: 11544636
Recall Date: Sep 14, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A transmission warning light comes on when started that says to use the park brake to keep the car from rolling
Corrective Action:
A transmission warning light comes on when started that says to use the park brake to keep the car from rolling
Additional Notes:
A transmission warning light comes on when started that says to use the park brake to keep the car from rolling
Mfg Campaign: 11543679
Recall Date: Sep 10, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am receiving a ,Secure vehicle against rolling Secure vehicle with parking brake when stationary. Have the problem checked by Service. The following message displays every time I turn vehicle off “Transmission: Secure vehicle with parking brake when stopped.” The error message remains even when parked on level ground or when the parking brake is engaged.
Corrective Action:
I am receiving a ,Secure vehicle against rolling Secure vehicle with parking brake when stationary. Have the problem checked by Service. The following message displays every time I turn vehicle off “Transmission: Secure vehicle with parking brake when stopped.” The error message remains even when parked on level ground or when the parking brake is engaged.
Additional Notes:
I am receiving a ,Secure vehicle against rolling Secure vehicle with parking brake when stationary. Have the problem checked by Service. The following message displays every time I turn vehicle off “Transmission: Secure vehicle with parking brake when stopped.” The error message remains even when parked on level ground or when the parking brake is engaged.
Mfg Campaign: 11541803
Recall Date: Aug 31, 2023
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