Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70H8
Recall Date: Oct 27, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Consumer Complaints
152 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front left side marker light malfunction warning came on. All lights seem to be working but warning light is still on . All forums online indicate a common issue with no resolution other than disabling the safety feature which is not a good option. Seems to be a prevalent issue with the q7 and should warrant a recall
Corrective Action:
Front left side marker light malfunction warning came on. All lights seem to be working but warning light is still on . All forums online indicate a common issue with no resolution other than disabling the safety feature which is not a good option. Seems to be a prevalent issue with the q7 and should warrant a recall
Additional Notes:
Front left side marker light malfunction warning came on. All lights seem to be working but warning light is still on . All forums online indicate a common issue with no resolution other than disabling the safety feature which is not a good option. Seems to be a prevalent issue with the q7 and should warrant a recall
Mfg Campaign: 11612132
Recall Date: Sep 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My 8-year-old's finger was in the door frame and the door came close enough to engage the soft close feature and she tried to pull her finger out as we watched the door slowly continue closing on it. After 4 x-rays the doctor determined it was not fractured, but it is badly bruised, swollen, and was cut. This should not be possible that it doesn't sense her finger. On a car not equipped with soft closing, this incident wouldn't have occurred.
Corrective Action:
My 8-year-old's finger was in the door frame and the door came close enough to engage the soft close feature and she tried to pull her finger out as we watched the door slowly continue closing on it. After 4 x-rays the doctor determined it was not fractured, but it is badly bruised, swollen, and was cut. This should not be possible that it doesn't sense her finger. On a car not equipped with soft closing, this incident wouldn't have occurred.
Additional Notes:
My 8-year-old's finger was in the door frame and the door came close enough to engage the soft close feature and she tried to pull her finger out as we watched the door slowly continue closing on it. After 4 x-rays the doctor determined it was not fractured, but it is badly bruised, swollen, and was cut. This should not be possible that it doesn't sense her finger. On a car not equipped with soft closing, this incident wouldn't have occurred.
Mfg Campaign: 11610620
Recall Date: Aug 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Audi Quattro (differential) noise is being heard while turning the car. The problem was identified to be due to different speeds between the front and rear differential, the locking effect of the center differential can differ significantly in tight bends. – unless there is a design flaw, there should be no noise coming from the differential . this is totally unheard of from any car I have owned. Problem was reported to Audi dealership and no definite solution was offered other than changing the oil for the center differential oil and checking to see if the problem goes away. if it does not, they would do further investigation. This is an Audi Quattro differential design fault that can be very dangerous if it fails on highways or under adverse weather or at high trafficked areas. I started an incident case (Reference #06217801) with Audi USA and Regional Case Manager (MR) told me that "our responsibility is to service the vehicles within the parameters of the New Vehicle Limited Warranty. This covers manufacturer’s shortcomings on parts and labor for 4 years or 50,000 miles (whichever occurs first) from the vehicle’s in-service date. Once these parameters have been exceeded, repairs do become the responsibility of the owner of the vehicle. Any diagnostic cost would be customer pay." This is why Audi has more class action law suits against them than any other auto brand. Keep in mind Audi has had more class action lawsuit (and lost) against them than any other Auto company. I have received 5 notices of Class Action lawsuit that Audi decided to settle in the last 6 years - just on one model. Needless to say, Audi (VW) puts faulty dangerous products on the road, hoping NHTSA has no appetite to go after them.
Corrective Action:
Audi Quattro (differential) noise is being heard while turning the car. The problem was identified to be due to different speeds between the front and rear differential, the locking effect of the center differential can differ significantly in tight bends. – unless there is a design flaw, there should be no noise coming from the differential . this is totally unheard of from any car I have owned. Problem was reported to Audi dealership and no definite solution was offered other than changing the oil for the center differential oil and checking to see if the problem goes away. if it does not, they would do further investigation. This is an Audi Quattro differential design fault that can be very dangerous if it fails on highways or under adverse weather or at high trafficked areas. I started an incident case (Reference #06217801) with Audi USA and Regional Case Manager (MR) told me that "our responsibility is to service the vehicles within the parameters of the New Vehicle Limited Warranty. This covers manufacturer’s shortcomings on parts and labor for 4 years or 50,000 miles (whichever occurs first) from the vehicle’s in-service date. Once these parameters have been exceeded, repairs do become the responsibility of the owner of the vehicle. Any diagnostic cost would be customer pay." This is why Audi has more class action law suits against them than any other auto brand. Keep in mind Audi has had more class action lawsuit (and lost) against them than any other Auto company. I have received 5 notices of Class Action lawsuit that Audi decided to settle in the last 6 years - just on one model. Needless to say, Audi (VW) puts faulty dangerous products on the road, hoping NHTSA has no appetite to go after them.
Additional Notes:
Audi Quattro (differential) noise is being heard while turning the car. The problem was identified to be due to different speeds between the front and rear differential, the locking effect of the center differential can differ significantly in tight bends. – unless there is a design flaw, there should be no noise coming from the differential . this is totally unheard of from any car I have owned. Problem was reported to Audi dealership and no definite solution was offered other than changing the oil for the center differential oil and checking to see if the problem goes away. if it does not, they would do further investigation. This is an Audi Quattro differential design fault that can be very dangerous if it fails on highways or under adverse weather or at high trafficked areas. I started an incident case (Reference #06217801) with Audi USA and Regional Case Manager (MR) told me that "our responsibility is to service the vehicles within the parameters of the New Vehicle Limited Warranty. This covers manufacturer’s shortcomings on parts and labor for 4 years or 50,000 miles (whichever occurs first) from the vehicle’s in-service date. Once these parameters have been exceeded, repairs do become the responsibility of the owner of the vehicle. Any diagnostic cost would be customer pay." This is why Audi has more class action law suits against them than any other auto brand. Keep in mind Audi has had more class action lawsuit (and lost) against them than any other Auto company. I have received 5 notices of Class Action lawsuit that Audi decided to settle in the last 6 years - just on one model. Needless to say, Audi (VW) puts faulty dangerous products on the road, hoping NHTSA has no appetite to go after them.
Mfg Campaign: 11604788
Recall Date: Jul 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.
Corrective Action:
Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.
Additional Notes:
Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.
Mfg Campaign: 11601452
Recall Date: Jul 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have received two "cylinder misfire" notifications. The first occured in December 2023 on a remote stretch of freeway. The second occured in June 2024 on a remote stretch of highway. In both cases, I immediately lost power and put myself and cars around me at risk because I had to pull over onto the side of the road to re-start the car. After the second incident, I now have no confidence in taking my car, only 6 years old and with 74K miles on it, out of the city and into the countryside. The symptoms of this issue include frequent oil burn / oil top-offs. My car requires a quart of oil every 200-300 miles. There are no leaks in my driveway. The leaking all seems to be coming from the cylinders. I am taking my Q7 into a mechanic, again, next week and I am concerns the solution will be "new engine" which costs more than the car is worth.
Corrective Action:
I have received two "cylinder misfire" notifications. The first occured in December 2023 on a remote stretch of freeway. The second occured in June 2024 on a remote stretch of highway. In both cases, I immediately lost power and put myself and cars around me at risk because I had to pull over onto the side of the road to re-start the car. After the second incident, I now have no confidence in taking my car, only 6 years old and with 74K miles on it, out of the city and into the countryside. The symptoms of this issue include frequent oil burn / oil top-offs. My car requires a quart of oil every 200-300 miles. There are no leaks in my driveway. The leaking all seems to be coming from the cylinders. I am taking my Q7 into a mechanic, again, next week and I am concerns the solution will be "new engine" which costs more than the car is worth.
Additional Notes:
I have received two "cylinder misfire" notifications. The first occured in December 2023 on a remote stretch of freeway. The second occured in June 2024 on a remote stretch of highway. In both cases, I immediately lost power and put myself and cars around me at risk because I had to pull over onto the side of the road to re-start the car. After the second incident, I now have no confidence in taking my car, only 6 years old and with 74K miles on it, out of the city and into the countryside. The symptoms of this issue include frequent oil burn / oil top-offs. My car requires a quart of oil every 200-300 miles. There are no leaks in my driveway. The leaking all seems to be coming from the cylinders. I am taking my Q7 into a mechanic, again, next week and I am concerns the solution will be "new engine" which costs more than the car is worth.
Mfg Campaign: 11598285
Recall Date: Jul 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Audi Q7. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. In addition, the contact stated that the oil level was topped off every 700 miles. The vehicle was taken to the dealer where it was diagnosed with a failed piston and excessive oil consumption. The contact was informed that the piston needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2018 Audi Q7. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. In addition, the contact stated that the oil level was topped off every 700 miles. The vehicle was taken to the dealer where it was diagnosed with a failed piston and excessive oil consumption. The contact was informed that the piston needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2018 Audi Q7. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. In addition, the contact stated that the oil level was topped off every 700 miles. The vehicle was taken to the dealer where it was diagnosed with a failed piston and excessive oil consumption. The contact was informed that the piston needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11596159
Recall Date: Jun 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front right side marker light defective warning message populates when the vehicle is started, and also when temperatures are low, or conditions are wet. It also causes the ADAS components to be deactivated some of the times it occurs.
Corrective Action:
Front right side marker light defective warning message populates when the vehicle is started, and also when temperatures are low, or conditions are wet. It also causes the ADAS components to be deactivated some of the times it occurs.
Additional Notes:
Front right side marker light defective warning message populates when the vehicle is started, and also when temperatures are low, or conditions are wet. It also causes the ADAS components to be deactivated some of the times it occurs.
Mfg Campaign: 11589292
Recall Date: May 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Audi Q7 sunroof front sunroof glass spontaneously exploded while driving on freeway at 8:30am going 75mph. No extreme temperature swing, no water on glass. Heard loud gunshot sound and looked up to see hole about 5-7" wide in sunroof. Tempered glass pieces falling onto fabric sunscreen.
Corrective Action:
Audi Q7 sunroof front sunroof glass spontaneously exploded while driving on freeway at 8:30am going 75mph. No extreme temperature swing, no water on glass. Heard loud gunshot sound and looked up to see hole about 5-7" wide in sunroof. Tempered glass pieces falling onto fabric sunscreen.
Additional Notes:
Audi Q7 sunroof front sunroof glass spontaneously exploded while driving on freeway at 8:30am going 75mph. No extreme temperature swing, no water on glass. Heard loud gunshot sound and looked up to see hole about 5-7" wide in sunroof. Tempered glass pieces falling onto fabric sunscreen.
Mfg Campaign: 11589027
Recall Date: May 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Corrective Action:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Additional Notes:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Mfg Campaign: 11582131
Recall Date: Apr 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Corrective Action:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Additional Notes:
Engine Malfunction Piston Rings Oil Consumption Loud brakes
Mfg Campaign: 11582131
Recall Date: Apr 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
left and right rear coil spring broken.
Corrective Action:
left and right rear coil spring broken.
Additional Notes:
left and right rear coil spring broken.
Mfg Campaign: 11580283
Recall Date: Mar 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Warning light comes on stating front left side marker light is not working. However, light is on. Warning continues to come and ding non-stop despite the light working correctly. Searching the internet shows that this has happened to thousands of people. Audi is trying to charge over $5K for a known defect. Dangerous to have these lights not connected properly to the car's system.
Corrective Action:
Warning light comes on stating front left side marker light is not working. However, light is on. Warning continues to come and ding non-stop despite the light working correctly. Searching the internet shows that this has happened to thousands of people. Audi is trying to charge over $5K for a known defect. Dangerous to have these lights not connected properly to the car's system.
Additional Notes:
Warning light comes on stating front left side marker light is not working. However, light is on. Warning continues to come and ding non-stop despite the light working correctly. Searching the internet shows that this has happened to thousands of people. Audi is trying to charge over $5K for a known defect. Dangerous to have these lights not connected properly to the car's system.
Mfg Campaign: 11580217
Recall Date: Mar 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.
Corrective Action:
Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.
Additional Notes:
Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.
Mfg Campaign: 11579215
Recall Date: Mar 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
HVAC flap motors (2 of them) failed for the second time impairing visibility during inclement weather. The first time was under warranty. This second time is costing me $1550 plus tax. When these flap motors fail, they remain closed and do not allow the heating or AC to blow into the vehicle which results in windows fogging up completely. It is impossible to drive without windows open which is not practical in the winter cold rainy season.
Corrective Action:
HVAC flap motors (2 of them) failed for the second time impairing visibility during inclement weather. The first time was under warranty. This second time is costing me $1550 plus tax. When these flap motors fail, they remain closed and do not allow the heating or AC to blow into the vehicle which results in windows fogging up completely. It is impossible to drive without windows open which is not practical in the winter cold rainy season.
Additional Notes:
HVAC flap motors (2 of them) failed for the second time impairing visibility during inclement weather. The first time was under warranty. This second time is costing me $1550 plus tax. When these flap motors fail, they remain closed and do not allow the heating or AC to blow into the vehicle which results in windows fogging up completely. It is impossible to drive without windows open which is not practical in the winter cold rainy season.
Mfg Campaign: 11574127
Recall Date: Feb 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
Corrective Action:
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
Additional Notes:
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
Mfg Campaign: 11573723
Recall Date: Feb 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Noticed a lower level of coolant (below the MIN mark) at the coolant reservoir - checked with mechanic and was told there is a slow coolant leak at the one of the water pump seals (which has corroded). Need a water pump replacement. Was told it is a very common occurence with these cars - but was surprised to experience this issue on a car with less than 20K miles driven.
Corrective Action:
Noticed a lower level of coolant (below the MIN mark) at the coolant reservoir - checked with mechanic and was told there is a slow coolant leak at the one of the water pump seals (which has corroded). Need a water pump replacement. Was told it is a very common occurence with these cars - but was surprised to experience this issue on a car with less than 20K miles driven.
Additional Notes:
Noticed a lower level of coolant (below the MIN mark) at the coolant reservoir - checked with mechanic and was told there is a slow coolant leak at the one of the water pump seals (which has corroded). Need a water pump replacement. Was told it is a very common occurence with these cars - but was surprised to experience this issue on a car with less than 20K miles driven.
Mfg Campaign: 11569685
Recall Date: Feb 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We have had major problems with our 2018 Audi Q7 that are consistent with allegations made in various lawsuits against Audi and Volkswagen Group of America for alleged defects with Audi piston rings and piston ring assemblies. The defects have purportedly caused excessive oil consumption, engine damage, and engine failure. As noted in one such lawsuit (that apparently settled), the engine failure caused by the defective Audi piston ring and piston assemblies could result in sudden loss of power to the engine. “It goes without saying that a sudden loss of power poses a clear-cut safety risk—it can prevent the driver from accelerating, maintaining speed, and even adequately controlling the steering wheel, engaging the brakes, all of which drastically increase the risk of collisions …” [XXX] v. Volkswagen Group of America, Inc. {XXX]) The problem with our Audi is consistent with the reports by plaintiffs in these lawsuits, as well as other Audi owners—including Q7s—who have shared their experiences online. Starting at around 60,000 miles, our vehicle increasingly consumed oil until eventually, we needed to add a quart of oil less than every 600 miles. And that’s despite our: 1) having followed all of the required oil change and other related maintenance standards published by Audi; and 2) having replaced the car’s CCV valve and PCV breather, which we were told sometimes corrects the problem. Most recently, in December 2023, I was driving with my children in the vehicle, and the engine started sputtering and laboring. Then the check engine light appeared. I was able to drive the car home but have been advised that, in order to make the car drivable, we’d have to replace the engine. Obviously, even if we have the engine replaced, the rebuilt Audi engine could have the same problems. Given the risk that the affected Audi engines will fail in vehicles traveling at high speeds on U.S. highways, the NHTSA should investigate this matter immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
We have had major problems with our 2018 Audi Q7 that are consistent with allegations made in various lawsuits against Audi and Volkswagen Group of America for alleged defects with Audi piston rings and piston ring assemblies. The defects have purportedly caused excessive oil consumption, engine damage, and engine failure. As noted in one such lawsuit (that apparently settled), the engine failure caused by the defective Audi piston ring and piston assemblies could result in sudden loss of power to the engine. “It goes without saying that a sudden loss of power poses a clear-cut safety risk—it can prevent the driver from accelerating, maintaining speed, and even adequately controlling the steering wheel, engaging the brakes, all of which drastically increase the risk of collisions …” [XXX] v. Volkswagen Group of America, Inc. {XXX]) The problem with our Audi is consistent with the reports by plaintiffs in these lawsuits, as well as other Audi owners—including Q7s—who have shared their experiences online. Starting at around 60,000 miles, our vehicle increasingly consumed oil until eventually, we needed to add a quart of oil less than every 600 miles. And that’s despite our: 1) having followed all of the required oil change and other related maintenance standards published by Audi; and 2) having replaced the car’s CCV valve and PCV breather, which we were told sometimes corrects the problem. Most recently, in December 2023, I was driving with my children in the vehicle, and the engine started sputtering and laboring. Then the check engine light appeared. I was able to drive the car home but have been advised that, in order to make the car drivable, we’d have to replace the engine. Obviously, even if we have the engine replaced, the rebuilt Audi engine could have the same problems. Given the risk that the affected Audi engines will fail in vehicles traveling at high speeds on U.S. highways, the NHTSA should investigate this matter immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
We have had major problems with our 2018 Audi Q7 that are consistent with allegations made in various lawsuits against Audi and Volkswagen Group of America for alleged defects with Audi piston rings and piston ring assemblies. The defects have purportedly caused excessive oil consumption, engine damage, and engine failure. As noted in one such lawsuit (that apparently settled), the engine failure caused by the defective Audi piston ring and piston assemblies could result in sudden loss of power to the engine. “It goes without saying that a sudden loss of power poses a clear-cut safety risk—it can prevent the driver from accelerating, maintaining speed, and even adequately controlling the steering wheel, engaging the brakes, all of which drastically increase the risk of collisions …” [XXX] v. Volkswagen Group of America, Inc. {XXX]) The problem with our Audi is consistent with the reports by plaintiffs in these lawsuits, as well as other Audi owners—including Q7s—who have shared their experiences online. Starting at around 60,000 miles, our vehicle increasingly consumed oil until eventually, we needed to add a quart of oil less than every 600 miles. And that’s despite our: 1) having followed all of the required oil change and other related maintenance standards published by Audi; and 2) having replaced the car’s CCV valve and PCV breather, which we were told sometimes corrects the problem. Most recently, in December 2023, I was driving with my children in the vehicle, and the engine started sputtering and laboring. Then the check engine light appeared. I was able to drive the car home but have been advised that, in order to make the car drivable, we’d have to replace the engine. Obviously, even if we have the engine replaced, the rebuilt Audi engine could have the same problems. Given the risk that the affected Audi engines will fail in vehicles traveling at high speeds on U.S. highways, the NHTSA should investigate this matter immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11568072
Recall Date: Jan 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car is consuming 1 quart of oil every 600 miles.
Corrective Action:
Car is consuming 1 quart of oil every 600 miles.
Additional Notes:
Car is consuming 1 quart of oil every 600 miles.
Mfg Campaign: 11567366
Recall Date: Jan 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Corrective Action:
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Additional Notes:
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Mfg Campaign: 11564818
Recall Date: Jan 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear spring failure which has been reported as a common issue based on research.
Corrective Action:
Rear spring failure which has been reported as a common issue based on research.
Additional Notes:
Rear spring failure which has been reported as a common issue based on research.
Mfg Campaign: 11562092
Recall Date: Dec 27, 2023
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