Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Corrective Action:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Additional Notes:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Mfg Campaign: 11450260
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Corrective Action:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Additional Notes:
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Mfg Campaign: 11450260
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Corrective Action:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Additional Notes:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Mfg Campaign: 11450263
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Corrective Action:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Additional Notes:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Mfg Campaign: 11450263
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Corrective Action:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Additional Notes:
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Mfg Campaign: 11450263
Recall Date: Feb 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Both the autopilot and regular cruise control system without autopilot engaged are unsafe. The vehicle will brake, often extremely hard, when there is no hazard present. This happens on two lane roads and highways (4 or more lanes). This has nearly caused multiple accidents to the point where I will not use the autopilot feature and use cruise control very sparingly. Most of the time this happens, there are large trucks (semis) present but it has happened when there are smaller vehicles present or no vehicles present at all. I believe that it is only a matter of time before this system causes a major accident hence I choose not to use it often if ever, and if I do use it I use it sparingly and disengage it when other vehicles are present on the road. I haven’t used autopilot since a short while after purchasing the car and again, I use the cruise control sparingly. The inability to use cruise control is a real issue as it not only increases driver fatigue, it drastically reduces the confidence in the other safety mechanisms of the car.
Corrective Action:
Both the autopilot and regular cruise control system without autopilot engaged are unsafe. The vehicle will brake, often extremely hard, when there is no hazard present. This happens on two lane roads and highways (4 or more lanes). This has nearly caused multiple accidents to the point where I will not use the autopilot feature and use cruise control very sparingly. Most of the time this happens, there are large trucks (semis) present but it has happened when there are smaller vehicles present or no vehicles present at all. I believe that it is only a matter of time before this system causes a major accident hence I choose not to use it often if ever, and if I do use it I use it sparingly and disengage it when other vehicles are present on the road. I haven’t used autopilot since a short while after purchasing the car and again, I use the cruise control sparingly. The inability to use cruise control is a real issue as it not only increases driver fatigue, it drastically reduces the confidence in the other safety mechanisms of the car.
Additional Notes:
Both the autopilot and regular cruise control system without autopilot engaged are unsafe. The vehicle will brake, often extremely hard, when there is no hazard present. This happens on two lane roads and highways (4 or more lanes). This has nearly caused multiple accidents to the point where I will not use the autopilot feature and use cruise control very sparingly. Most of the time this happens, there are large trucks (semis) present but it has happened when there are smaller vehicles present or no vehicles present at all. I believe that it is only a matter of time before this system causes a major accident hence I choose not to use it often if ever, and if I do use it I use it sparingly and disengage it when other vehicles are present on the road. I haven’t used autopilot since a short while after purchasing the car and again, I use the cruise control sparingly. The inability to use cruise control is a real issue as it not only increases driver fatigue, it drastically reduces the confidence in the other safety mechanisms of the car.
Mfg Campaign: 11449874
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Corrective Action:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Additional Notes:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Mfg Campaign: 11449880
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Corrective Action:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Additional Notes:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Mfg Campaign: 11449880
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Corrective Action:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Additional Notes:
The car brakes are applied when a truck traveling in opposite lane drives by when the cruise control is engaged. This has also occurred when there was discoloration on the road surface in my travel lane. Fortunately, no auto was following my vehicle or there would have been an accident.
Mfg Campaign: 11449880
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Corrective Action:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Additional Notes:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Mfg Campaign: 11449882
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Corrective Action:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Additional Notes:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Mfg Campaign: 11449882
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Corrective Action:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Additional Notes:
While traveling east and west on I-8 between San Diego and Phoenix the 2022 Tesla Model Y would suddenly brake. We could not reliably reproduce when or how the vehicle braked. On some occasions, we were near other vehicles. On other occasions there were no other vehicles or obstacles on or near the car. Others at risk. On the highway the vehicle rapidly decelerated and if there would have been a car behind us, there would have been an accident. After the first two incidents, we kept our foot on the gas pedal to accelerate if we felt a rapid deceleration. Reproducing the problem. We rarely drive the car, and have not had the problem in city driving. We tried to reproduce the problem during that trip, but we're unsuccessful. We have not taken the vehicle to Tesla. Inspection. The vehicle is not been inspected by an insurance company or Tesla. Warnings. We did not see any warning lights or alerts concerning the problem. After the first two incidents, we paid attention to the screen to see if any warnings appeared to help us identify the problem.
Mfg Campaign: 11449882
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Corrective Action:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Additional Notes:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Mfg Campaign: 11449933
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Corrective Action:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Additional Notes:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Mfg Campaign: 11449933
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Corrective Action:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Additional Notes:
While on auto pilot, phantom braking at high speeds on highway with no cars nearby. No warning on the monitor when this happens. Long wait at the service center for appointment but this issue has been communicated to Tesla. Car resumes the cruise speed almost immediately after phantom braking. Also communicated to Tesla is that the wipers do not always automatically come on with moisture on windshield when set in auto mode.
Mfg Campaign: 11449933
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Corrective Action:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Additional Notes:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Mfg Campaign: 11449971
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Corrective Action:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Additional Notes:
When on Traffic-aware cruise control, the vehicle suddenly brakes without warning, instantly reducing its highway speed by 7 to 12 mph. It occurs on the interstate, often while passing large vehicles, and on two-lane roads, usually when meeting large vehicles. Recently, as I was moving in front of a vehicle I had just passed, my car slammed on the brakes, causing the other vehicle to brake sharply to avoid hitting me. We have had the vehicle serviced by Tesla twice with no improvement. The service rep indicated it is a known problem that they have not yet been able to solve (unlike the manufacturers of my prior six vehicles with adaptive cruise control). This is a life-endangering fault and needs to be fixed. It is as dangerous as the rolling-stop issue that prompted a recall.
Mfg Campaign: 11449971
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Corrective Action:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Additional Notes:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Mfg Campaign: 11449980
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Corrective Action:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Additional Notes:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Mfg Campaign: 11449980
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Corrective Action:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Additional Notes:
Model Y exhibits "phantom braking" when adaptive cruise control is engaged. This happens every time a large truck is passing in the opposite lane on a two lane road. If another driver is behind our vehicle, they may not be able to stop to avoid a crash. Corrective action is to turn off adaptive cruise control or step on accelerator to override the braking. In addition, the car will also perform "phantom braking" when there is no discernible issue, with no traffic in front of our vehicle or sometimes on a left turn when there is a guard rail on the right.
Mfg Campaign: 11449980
Recall Date: Feb 2, 2022
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