Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Corrective Action:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Additional Notes:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Mfg Campaign: 11451486
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control feature activated, the vehicle independently decelerated. The contact stated that while on a two-way street with another vehicle approaching, the vehicle abruptly stopped. The contact stated that the Forward Collision-Avoidance Adaptive Cruise Control feature was not operating as designed. The contact stated that the safety scope feature of the vehicle was too close causing the vehicle to erroneously brake whenever another vehicle was nearby. There was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was a common failure. The contact was also informed that the manufacturer was aware of the failure and was in the process of implementing a software update to fix the issue. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 700.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control feature activated, the vehicle independently decelerated. The contact stated that while on a two-way street with another vehicle approaching, the vehicle abruptly stopped. The contact stated that the Forward Collision-Avoidance Adaptive Cruise Control feature was not operating as designed. The contact stated that the safety scope feature of the vehicle was too close causing the vehicle to erroneously brake whenever another vehicle was nearby. There was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was a common failure. The contact was also informed that the manufacturer was aware of the failure and was in the process of implementing a software update to fix the issue. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 700.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH with the cruise control feature activated, the vehicle independently decelerated. The contact stated that while on a two-way street with another vehicle approaching, the vehicle abruptly stopped. The contact stated that the Forward Collision-Avoidance Adaptive Cruise Control feature was not operating as designed. The contact stated that the safety scope feature of the vehicle was too close causing the vehicle to erroneously brake whenever another vehicle was nearby. There was no warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was a common failure. The contact was also informed that the manufacturer was aware of the failure and was in the process of implementing a software update to fix the issue. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 700.
Mfg Campaign: 11451502
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
driving southbound on hwy 101 coming from Atascadero going to Buellton. section of highway had 2 lanes in each direction. center divider was narrow - no trees. there were no cars in front of me. car suddenly braked. i looked and saw a large truck traveling north bound. that was the only other vehicle on the road. the first time this happened (a couple of weeks ago) I swerved onto the shoulder so i wouldn't get hit. This time, knowing what was happening, i hit the gas and got back to my traveling speed. no collision or damage. but you have to tell Tesla to fix this
Corrective Action:
driving southbound on hwy 101 coming from Atascadero going to Buellton. section of highway had 2 lanes in each direction. center divider was narrow - no trees. there were no cars in front of me. car suddenly braked. i looked and saw a large truck traveling north bound. that was the only other vehicle on the road. the first time this happened (a couple of weeks ago) I swerved onto the shoulder so i wouldn't get hit. This time, knowing what was happening, i hit the gas and got back to my traveling speed. no collision or damage. but you have to tell Tesla to fix this
Additional Notes:
driving southbound on hwy 101 coming from Atascadero going to Buellton. section of highway had 2 lanes in each direction. center divider was narrow - no trees. there were no cars in front of me. car suddenly braked. i looked and saw a large truck traveling north bound. that was the only other vehicle on the road. the first time this happened (a couple of weeks ago) I swerved onto the shoulder so i wouldn't get hit. This time, knowing what was happening, i hit the gas and got back to my traveling speed. no collision or damage. but you have to tell Tesla to fix this
Mfg Campaign: 11451542
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Corrective Action:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Additional Notes:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Mfg Campaign: 11451179
Recall Date: Feb 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Corrective Action:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Additional Notes:
Adaptive Cruise Control Random hard braking while in use. Vehicles directly behind need to take corrective action to avoid collision. Not an isolated incident. 75% time I use cruise control, I have a random braking event. No / Maybe. It appears to be a common problem. No No
Mfg Campaign: 11451179
Recall Date: Feb 9, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Corrective Action:
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Additional Notes:
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Mfg Campaign: 11450970
Recall Date: Feb 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Corrective Action:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Additional Notes:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Mfg Campaign: 11450805
Recall Date: Feb 7, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Corrective Action:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Additional Notes:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Mfg Campaign: 11450805
Recall Date: Feb 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Corrective Action:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Additional Notes:
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Mfg Campaign: 11450805
Recall Date: Feb 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Car consistently brakes unexpectedly when another large car is passing going the opposite direction. There have also been times they shadows cause the same result. I believe this is referred to as phantom braking and it makes the adaptive cruise control unusable and dangerous.
Corrective Action:
Car consistently brakes unexpectedly when another large car is passing going the opposite direction. There have also been times they shadows cause the same result. I believe this is referred to as phantom braking and it makes the adaptive cruise control unusable and dangerous.
Additional Notes:
Car consistently brakes unexpectedly when another large car is passing going the opposite direction. There have also been times they shadows cause the same result. I believe this is referred to as phantom braking and it makes the adaptive cruise control unusable and dangerous.
Mfg Campaign: 11450520
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Corrective Action:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Additional Notes:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Mfg Campaign: 11450534
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Corrective Action:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Additional Notes:
I do not have full self driving on my car. However, the cameras installed are active when I use just normal cruise control. Trying to drive between the Minneapolis area to Pipestone, MN on Christmas day the car several times hit the brakes for me unexpectedly while in cruise control. We were on various roads, mostly at night, and with many times no seeable vehicles nearby. Other times it would be a vehicle coming at us in the proper lane next to us. I cannot use cruise control on this car for fear that a car will rear end me.
Mfg Campaign: 11450534
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Corrective Action:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Additional Notes:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Mfg Campaign: 11450551
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Corrective Action:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Additional Notes:
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Mfg Campaign: 11450551
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching.
Corrective Action:
While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching.
Additional Notes:
While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching.
Mfg Campaign: 11450610
Recall Date: Feb 5, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Corrective Action:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Additional Notes:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Mfg Campaign: 11450364
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Corrective Action:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Additional Notes:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Mfg Campaign: 11450364
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Corrective Action:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Additional Notes:
When coming home from the dealer, it phantom braked twice. I thought at first maybe it was a shadow across the road. There was a software update the next day, and I hoped it was fixed. It was raining lightly and there wouldn't be any shadows.. a box truck came toward us in the opposite lane and it panic braked. As soon as I turned the cruise control back on, a semi came toward us, and it panic braked again. I've been afraid to use the cruise control since then.. if someone was inattentive behind me, they would probably hit me. Tesla says they have checked the systems on my car remotely and there is nothing wrong with it. (!!) It now has 200 miles on it.
Mfg Campaign: 11450364
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Corrective Action:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Additional Notes:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Mfg Campaign: 11450378
Recall Date: Feb 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Corrective Action:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Additional Notes:
Phantom braking when cruise control activated. Car will randomly reduce speed and / or brake when driving on highway or 2 lane highways. Makes cruise control unusable as it’s dangerous
Mfg Campaign: 11450378
Recall Date: Feb 4, 2022
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